Enquiry Officer Jobs in Holborn, Greater London
£40,500 - £44,100 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
Prostate cancer is harming too many men, in exchange for too few cures, which is why we are motivated more than ever to deliver a future where prostate cancer is no longer limiting men’s lives. We invest in the most innovative research which will expand our understanding of prostate cancer and one day improve the lives of men with the disease. Recently we announced the funding of the TRANSFORM study, a £42 million programme to trial on a national scale new ways to screen for prostate cancer. It’s through this initiative that we intend to generate the definitive evidence needed to underpin a national screening programme for prostate cancer which could save thousands of men’s lives each year.
What the job involves
As a Diagnosis Research Lead, you’ll oversee the management of the TRANSFORM study on behalf of the charity, closely monitoring progress and spend against project timelines/budgets and regularly reporting back to key stakeholders internally and externally about this exciting initiative. You’ll regularly liaise with the study leads and the wider network of collaborators, as well as set up and oversee the management of the governance steering committees for the programme.
You’ll develop a detailed understanding of our portfolio of research and the wider diagnostic research landscape for prostate cancer, establishing and maintaining relationships with relevant research groups and companies working in the diagnostic space. This role will also involve working closely with colleagues in our communications and fundraising directorates to showcase the TRANSFORM study to public, scientific and healthcare professional audiences, demonstrating our research efforts towards achieving earlier and accurate diagnosis.
What we want from you
We believe the TRANSFORM study will generate practice-changing evidence to support screening for prostate cancer, with the potential to save thousands of men’s lives in the UK each year. This is therefore a critical role to us. We’re looking for someone who is passionate about, and experienced in, research grant management and in particular, the management and delivery of multi-site clinical trials.
We’re looking for someone who is enthusiastic about research and able to understand and communicate complex scientific information found in applications, progress reports, research papers and presentations. You’ll be a confident and clear communicator, able to build strong working relationships and provide valuable support to a wide range of stakeholders, including senior researchers, senior colleagues, trustees, corporate partners and committee members.
With experience in project management, you’ll have an ability to organise and prioritise a diverse workload depending on business need, delivering to stipulated timeframes whilst consistently maintaining the highest standards, with a meticulous attention to detail. This role will also require you to be proficient in the use of standard IT packages (most notably Microsoft Office), ideally with experience of grant management software such as Symplectic Grant Tracker.
Importantly, you must be excited and motivated about achieving major improvements for men with, or at high risk of, prostate cancer.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 12th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 20th May 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
High Value Executive (Trusts)
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
This is an exciting time for the trusts team at Sue Ryder. Following a highly successful year, the team has grown its pool of supporters and is recruiting for one new member to join an existing team of four, including this post. As well as nurturing and reporting to loyal supporters, this role will focus on raising additional trust and foundation gifts of up to £10,000, helping us achieve our new organisational, five-year strategy.
About you:
A proactive fundraiser, with experience of cultivating and securing gifts up to £10,000 and a passion for building and maintaining support. You will have excellent attention to detail, strong written and verbal skills and a talent for establishing rapport. You will relish connecting trust donors to brilliant projects that require funding and be motivated by the opportunity to maintain personalised relationships with them.
About the role:
This role plays an important part in cultivating and stewarding grant givers to support Sue Ryder’s work. It offers the post-holder the chance to increase their knowledge and experience through working on a wide range of local and national fundraising propositions. With a new strategy in place, innovative and much-needed services launching and supported by a friendly team, the role provides considerable scope for a fundraiser to develop in a successful and expanding national team.
Why work for Sue Ryder; our competitive benefits package:
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
· Company pension schemeEAP support scheme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
· and lots more.
Closing date: 15th May
Interview date: w/c 20th May
If you want more than just a job, we want you.
Join the team and be there when it matters
We reserve the right to close this advertisement at any point prior to the stated closing date.
Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?
We’re looking for a Vet Admin Assistant to provide assistance to our veterinary team and the clients they support through a number of different schemes.
About this role:
As Vet Admin Assistant, you’ll
- be the first point of contact those contacting our busy Vet team,
- assist with the daily monitoring of a number of inboxes, providing clients with excellent customer service,
- support with the administration of our emergency fund, which supports dog owners in financial need and provide cover in our busy pharmacy, based at our London office
- support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.
About you:
For this role, you’ll need to be an organised, people person; with excellent communication skills, with confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. Additionally, an interest in, and commitment to the work and aims of Dogs Trust is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The Veterinary department is a friendly team of nurses, surgeons and administrative staff working in the London office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Community Fundraising Officer will be responsible for building and maintaining relationships with community groups, schools and other organisations fundraising for Haven House Children’s Hospice. The Community Fundraising Officer will support groups, schools and organisations doing their own events and fundraising activities, work toward agreed income targets, and assist the two Managers in the team with planning and delivering key Haven House events and programmes.
This role will report to the Community & Events Manager and will be responsible for maximising income from across our community through providing an exceptional level of supporter care. The Community Fundraising Officer will work closely with our Database Manager to ensure accurate recording and reporting of income and supporter information. This role will also manage a brilliant team of volunteer Community Champions who attend local events and speaking engagements on behalf of Haven House.
We are looking for someone to work on a variety of projects who is able to build strong relationships in our community and to take responsibility for the wide variety of relationships across our community.
The client requests no contact from agencies or media sales.
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
The People and Culture team at Royal Museums Greenwich acts as a catalyst for positive change, managing human resources, promoting inclusivity, and ensuring the wellbeing of our staff is at the forefront of our work. Through accessible recruitment practices, training and wellbeing programmes, and collaborative outreach endeavors, the team ensures staff at Royal Museums Greenwich are empowered to inspire, educate, and connect with a wide range of audiences.
Working in the People and Culture team and reporting to the Head of People and Culture, the Senior People Partner will be responsible for leading and managing a team, within the remit of employee relations, that delivers a high quality, inclusive, problem-solving, and people-focussed HR service to all levels of management and staff. The Senior People Partner’s role is to manage, supervise and support employee relations, employee wellbeing, and diversity and inclusion initiatives, overseeing the employee life cycle. They will also advise and coach the Talent Acquisition and Volunteer team on volunteer related cases using RMG policies.
Key responsibilities involve managing a direct caseload of complex employee relations cases, including leading on liaison with ACAS, external investigators, and legal advisors, and preparing for and attending Employment Tribunals. Further core objectives include leading the drafting of new/revisions to people policies, consultation and negotiation with relevant stakeholders, and the communication and embedding of new/revised practices across the workforce. The Senior People Partner will further build and maintain effective working relationships with the senior leadership team, acting as an expert strategic adviser on a range of employee relations matters and as a point of escalation for employee relations enquiries emerging from other teams, actively coaching, supporting, and mentoring colleagues to grow team capability and support development.
The successful candidate will have proven experience in managing an HR case work portfolio, which includes conducting discipline and grievance investigations, hearings and appeals, and ACAS Early Conciliation and Employment Tribunals, as well as overseeing attendance and performance management processes. Established success in coaching managers and leaders on various HR matters is essential to this role, empowering them to manage risk, resolve conflict, support their team members to excel at work, and foster cohesion and trust within a hybrid workforce. The postholder will have experience and interest in managing employee wellbeing and diversity and inclusion initiatives; be CIPD qualified; have excellent and adaptable organisation, communication and interpersonal skills; and will enjoy working with a variety of people, with a strong ability to listen effectively.
This is a full-time, permanent role in Band 4 – Senior Management and Senior Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.
We offer a culture encouraging inclusion and diversity, pension, 25 days annual leave (rising to 30 days after 1 year), training and development and an environment with flexible working options, plus many more benefits.
Salary: £50,925 per annum
We encourage you to read the candidate pack before applying for this role. The job description and person specification are included within the pack.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
The client requests no contact from agencies or media sales.
Are you an enthusiastic and confident self-starter with strong interpersonal, organisational and problem-solving skills? Do you enjoy monitoring and evaluating media coverage, managing relationships with media monitoring companies, and handling media enquiries with professionalism and efficiency?
TPP are recruiting a PR and Communications Assistant on behalf of our client, a highly respected and well-established charity, dedicated to making a positive impact on the lives of society's most vulnerable individuals.
Benefits:
- 25 days' holiday per year plus Bank holidays.
- Season ticket loan.
- Pension scheme.
- Employee Assistance Programme.
The Role:
As a PR & Communications Assistant, you will collaborate closely with Media Managers and Communications Officers to monitor and evaluate media coverage, maintain filing systems, manage relationships with media monitoring companies, and handle media enquiries with professionalism and efficiency. This role offers a unique blend of administrative responsibilities and opportunities to support the production of press releases, website content, and internal communications.
Main responsibilities:
- Provide administrative support for the PR & Communications team, including managing online filing systems and processing invoices.
- Act as the initial point of contact for media enquiries and internal/external stakeholders.
- Generate media coverage evaluation reports and monitor coverage for reputational risk.
- Compile and distribute a weekly email alert for senior staff.
- Create cross-platform content for both external and internal channels.
- Assist in coordinating and attending media interviews, case study interviews, filming or photography shoots, and events.
- Contribute to the management of social media channels and occasional website updates.
- Support the delivery of national and regional campaigns and stories.
Essential requirements:
- Solid administrative support experience.
- Experience in a press office or communications department.
- Ability to work well under pressure and meet tight deadlines.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to build positive working relationships.
- Experience with editorial writing or social media content production.
- Understanding of sensitivity when communicating stories of vulnerable individuals.
- Exceptional organisational skills and ability to prioritise tasks effectively.
- Proficiency in Microsoft Office.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Role outline and purpose
The Trussell Trust are seeking a Philanthropy Executive - Trusts to join our high-performing Trusts team. The role supports the Trussell Trust by raising money from charitable trusts, focusing specifically on Tier 3 trusts (giving up to c.£10,000). You will coordinate a programme of regular stewardship communications to our current givers, fundraise from new prospects through mailings and occasional applications, provide administrative support to the wider team, and ensure that records of communications are kept up to date.
Responsibilities
• Coordinate and send mass mailings to Tier 3 charitable trusts, thanking supporters and requesting further support where appropriate
• Develop compelling, persuasive and up-to-date bulk communications to encourage Tier 3 trusts to give regularly, and keep them informed of the Trussell Trust’s achievements and future plans, coordinating with other fundraising teams where appropriate
• Manage a caseload of c.500 Tier 3 trusts, maintaining accurate records on our CRM database and carrying out analysis on these trusts as necessary
• Liaise with the Supporter Care and Trusts team to ensure that gifts from trusts are coded, thanked and recorded correctly on our database
• Create and submit occasional funding applications and impact reports for Tier 3 trusts, and offer support to the wider team with their trusts where necessary
• Manage the Trusts team inbox, providing first point of contact for enquiries and colleagues, and fielding them to the relevant Trusts team members.
Person Specification
Technical skills and minimum knowledge:
• Excellent communication skills, including a high standard of written English
• A high standard of personal organisation and autonomy
• A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite
• Ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
• Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
• Demonstrate a commitment to the values of the Trussell Trust Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Diplomatic, with ability to forge positive working relationships
• Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.
We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.
About Public Voice
Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.
Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.
To apply, please submit a copy of your CV and a personal statement of no more than two sides of A4 detailing your suitability for the role.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
About the role
The main purpose of the role is to coordinate the Methodist Church’s response to the arrival of Hong Kong nationals in Great Britain.
This will involve liaising with the Methodist Church in Hong Kong and with circuits and local churches in Britain to ensure pastoral support for Hong Kong Methodists as they make the transition to this country. You will help to motivate local circuits and churches to welcome and integrate the new arrivals into congregations, and you will provide support and training to facilitate this. You will also develop connections with Cantonese-speaking groups and congregations already in existence, and may be involved in facilitating the formation of new ones. Establishing connections and fostering supportive relationships to enable an effective network that brings together Methodists from Hong Kong and British churches, is key to your role.
About you
Bilingual in written and spoken Cantonese and English and a confident communicator in both languages. You enjoy bringing people together and helping form new groups and congregations. As this role will entail working with circuits and local churches, you will need strong project management and administrative skills. You need to be both self-motivating and a strong team player. Your work will help the Church to communicate and live out Our Calling.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 8 May 2024
Interviews: 17 May 2024 in London
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will lead the front of house providing professional, competent reception and clerical support in a very busy office. Excellent interpersonal and IT skills a necessity.
Main Duties of the Role
- To ensure the smooth running of the office on a day–to-day basis
- To ensure a professional approach when meeting and greeting visitors, responding to enquiries by telephone, by e-mail, in writing and in person from members of the public. This includes taking and confirming bookings, issuing reminders and appointment slips.
- To assist with maintaining and updating database information, carer registrations, emergency cards, records and filing systems both manual and computerized, ensuring that data handling complies with GDPR requirements.
- To assist with the production of monitoring and evaluation reports, extracting statistical information from database.
- To organise venues, agendas and minute-taking of meetings as required by Enfield Carers Centre.
- To attend appropriate meetings as identified by the line manager.
- To assist with the organisation of events, including ensuring the readiness of leaflets for information stands at partner events and outreach work.
- To assist with training events and activities held at Enfield Carers Centre including liaising with sessional workers/trainers/speakers preparing room set-up, refreshments and set up of Zoom
- To lead on matters relating to office management including supporting the CEO and ensuring the office adheres to health and safety compliance issues
- To assist in maintaining ECC’s electronic database, website and email system e.g. ensuring events are uploaded and attendance data kept up to date
- To act in accordance with all policies and procedures laid down by Enfield Carers Centre.
The ideal candidate must have:
- • At least 2 years previous administrative experience
- • Exceptional organisational skills
- • Intermediate to advanced IT skills
- • Excellent interpersonal skills
- • The ability and experience of multitasking
- • The ability to stay calm under pressure
- • The aptitude to pay high attention to detail
In line with ECC's safer recruitment policy, the postholder is expected to demonstrate a commitment to promoting the welfare and safeguarding of vulnerable adults and children. To apply, complete an application form by visiting our website
No CV's please.
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
The client requests no contact from agencies or media sales.
All Hallows by the Tower are looking to seek an organised and friendly parish administrator/church manager to oversee the day-to-day running of the church. The administrator will manage the church office and have responsibility for the Grade I listed building, organisation of events, and minor financial responsibilities.
An inclusive church seeking to serve all who come to Tower Hill.
The client requests no contact from agencies or media sales.
Job Purpose:
Assuming the role of Executive Assistant, you will provide comprehensive support to Executive Director, the executives of the orginisation and the Hope Together shop. The primary responsibilities of this position will include serving as an Executive PA to Executive Director, administrative assistance to Ops manager, managing customer correspondence, managing online shop orders, upkeep and analytics reporting, as well as other general project administration.
Who We Are:
Join our vision to help everyone, everywhere know Jesus. We offer creative ideas, high-quality and great-value resources, cutting-edge research and well-produced courses to help local churches, leaders, youth workers and everyday disciples reach out in loving action and speak about the powerful message of Jesus Christ.
Key Responsibilities:
- Manage Customer service (Phones, Office Email, and Admin email) ensuring prompt and accurate responses to inquiries, complaints, and requests for information.
- Funder and partner relational correspondence and maintenance.
- Provide general administrative support for the Hope office team including, but not limited to, record keeping, filing, meeting hosting, and monthly prayer emails.
- Organizing and managing weekly team prayer-parti
- Executive assistant work to Executive Director including, managing schedule, organising appointments and meetings, and arranging travel.
- Team, partner, and board meeting management, including keeping minutes, arranging meetings, and actions point.
- Office management assistance including supply ordering and credit card expense tracking.
- Ownership of online shop management including preparing regular reports, inventory management, order processing, and ensuring timely and accurate product listings.
- Gathering monthly websites and social media analytics.
- Undertaking any other duties necessary to support the smooth operation of the executives' and the overall success of Hope within the scope of the Employee's abilities and qualifications.
Skills, knowledge and experience:
- Commitment to the vision of Hope Together
- Dynamic, energetic, positive, enthusiastic
- Excellent communication skills - especially telephone
- Basic writing and correspondence skills
- Ability to multitask and self-start
- Flexible and proactive approach to work
- Google Drive, Analytics and Sheets (Google suite knowledge preferred)
- Word and Excel (Overall Microsoft suite knowledge preferred)
- Some website development knowledge (WordPress, SquareSpace, Wix, ect.)
- Previous experience using project managagement platforms like ASANA or Mondays is preffered
We are currently accepting applications. The application end date is May 1, 2024. Perspective interview date is May 16th.
The client requests no contact from agencies or media sales.
About you
We are looking for a confident, big picture policy expert to work alongside the Director of Policy & Communications and lead our ambitious policy team to deliver impact. You will take evidence from the field and lab to the heart of governments across the UK, influencing change through science.
You will play a key role in the team's direction and have demonstrable knowledge of environmental policy, and established leadership and communication experience.
About the role
Reporting to our Director of Policy and Communications, the Senior Policy Manager will:
- Identify key areas of policy focus where the BES is uniquely able to add value to national conversations around biodiversity and climate.
- Direct the work of Policy Officers to deliver the BES policy strategic aims and objectives, and work collaboratively with the Policy Committee.
- Help identify and convene key stakeholders from the ecological community, including academics, eNGOs, policy makers, funders, and landowners and managers, to discuss, debate and coalesce around recommendations.
- Oversee our policy reports at both a national and UK level, working with authors and contributors to deliver publications that move a debate on and are resonant to their audiences.
- Organise events for ecological and policy audiences, independently and in partnership with other organisations, to foster knowledge exchange and collaboration.
- Track legislation and policies at the devolved, national and international levels and identify opportunities for BES input and influence.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.