Events jobs
THE VACANCY
Executive Assistant (EA) to the Asia Pacific Regional Secretary
Are you a highly organised and strategic Executive PA who thrives in a fast-paced, mission-driven environment? Do you want to use your exceptional skills to support the fight for fair and safe working conditions for transport workers?
The International Transport Workers' Federation (ITF) is seeking an experienced and proactive Executive Personal Assistant to provide high-level support to our Asia Pacific Regional Secretary. This is more than a diary management role; it is a central position that ensures the effective leadership and strategic impact of our work across a dynamic and diverse region.
About the Role
As the Executive PA, you will be the key force multiplier for the Regional Secretary, ensuring their time and focus are directed towards strategic priorities. You will be the primary point of contact and a crucial link between the Regional Secretary, our affiliates, internal teams, and global stakeholders.
Your key responsibilities will include:
- Strategic Support & Coordination: Ensuring the timely implementation of the Regional Secretary's decisions, tracking progress, and providing strategic follow-up to advance regional work plans and Congress outcomes.
- Stakeholder & Relationship Management: Acting as the first point of contact for internal and external stakeholders, maintaining positive relationships with affiliates, government bodies, and international organisations on behalf of the Regional Secretary.
- Diary & Commitment Management: Strategically managing the Regional Secretary's complex schedule, commitments, and travel, prioritising effectively to support the delivery of the regional strategic work programme.
- High-Level Meeting Facilitation: Coordinating and providing secretarial support for key governance meetings, including the Asia Pacific Regional Committee, ensuring they are well-prepared and outcomes are actioned.
- Internal Communications: Maintaining effective communication channels within the regional team and between the regional and global offices, ensuring a smooth flow of information.
About You
You are a seasoned EA who is trusted, resourceful, and understands how to navigate a complex organisational landscape. You don't just respond to requests; you anticipate needs and solve problems before they arise.
To be successful in this role, you will have:
- Proven EA Experience: A significant track record of providing high-level administrative support to a senior executive, managing complex diaries and acting as a gatekeeper.
- Exceptional Communication Skills: Fluency in English is essential, with the ability to draft professional correspondence and interact with stakeholders with tact, diplomacy, and discretion.
- Superb Organisational Skills: Excellent ability to prioritise multiple tasks, work under pressure, and coordinate high-level meetings and events with meticulous attention to detail.
- A Strategic Mindset: The ability to understand the bigger picture, track strategic priorities, and proactively support their implementation.
- High Integrity: A demonstrable ability to handle highly sensitive and confidential information with the utmost discretion.
We would love to hear from you if you are:
- A proactive and resilient individual who thrives in a dynamic environment.
- A collaborative team player who builds strong relationships across cultures.
- Passionate about contributing to the goals of the labour movement and social justice.
WHY WORK FOR US
The ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values:
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Hours: Part-time – 28.5 hours per week
Salary: £27,105.80 (FTE £35,189.99)
About us
At Transform Housing & Support we provide housing and vital support to homeless, socially excluded and vulnerable individuals across Surrey and surrounding areas.
We believe everyone should have the opportunity to live a safe, independent and fulfilling life lives in line with our core values: respect, empowerment, responsibility and excellence. We are now looking for a Fundraiser to help us grow our income and make an even bigger difference in the lives of the people we support.
About the role
This is an exciting opportunity for a skilled fundraiser who is ready to take ownership of income generation across a range of streams.
• Reporting to the Head of External Affairs, Communications & Fundraising, you will:
• Research, write and submit high-quality funding applications and tenders.
• Help build a sustainable pipeline of income streams.
• Develop and manage relationships with trusts, foundations, corporates and community fundraisers.
• Create compelling, costed cases for support with colleagues and clients.
• Deliver excellent supporter care, ensuring donors and funders have a great experience.
• Work with Communications colleagues to deliver engaging campaigns and events.
• Maintain accurate fundraising records and ensure compliance with all relevant regulations.
About you
This is the only dedicated fundraising role at Transform, so you'll need to be proactive, confident and comfortable working across the full fundraising mix. You will also contribute to the development of our fundraising strategy, while taking the lead on delivering it day-to-day.
• Experience in corporate or community fundraising is essential and knowledge of issues such as safeguarding which affect homeless and vulnerable people, would be an advantage.
• Ideally you will have:
• A successful track record in fundraising, especially in trusts and foundations.
• Experience of writing persuasive funding applications and/or tenders.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive, solutions-focused approach and the confidence to take initiative.
Why work at Transform?
At Transform, we value colleagues. In our latest staff survey we had an 81% staff engagement score, above sector averages, with 94% participation. We are a friendly, supportive team dedicated to having a meaningful impact on people's lives.
We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working where possible.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme and life assurance cover
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days (pro rata) annual leave per holiday year
• Access to a wide range of discounts and resources through our benefits platform.
• The chance to make a real difference to people's lives.
• A supportive, values-driven working environment.
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
Our technology makes agile working and staying connected easy but being face-to-face is something we value highly and make time for in order to build strong relationships within our welcoming team.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
Tick most but not all the boxes?
The best candidate rarely fits a checklist perfectly. If you share our values, feel passionate about this role and meet most of what we're looking for, we'd love to hear from you. You could be exactly who we need to continue making a difference.
Apply today and be a part of a collaborative, purpose-driven team that's transforming lives.
You may also have experience in the following roles: Philanthropy Officer, Grants Officer, Trusts and Foundations Fundraiser, Corporate Fundraising Officer, Community Fundraising Manager, Development Officer, Fundraising Manager, Income Generation Officer, Bid Writer, Charitable Giving Officer, Donor Relations Coordinator, etc.
REF-224 855
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role provides expert, strategic advice to BSPD on national policy and system-level issues affecting children’s oral health. The Special Advisor will support the Executive and Council through horizon scanning, policy analysis, and strategic guidance on relationships with government, NHS England, and other external stakeholders.
This is a non-trustee, non-media-facing advisory position, working behind the scenes to inform BSPD’s policy priorities and strengthen its evidence-based advocacy.
Please submit the following:
- A short CV (maximum three pages) outlining relevant professional and policy experience.
- A covering statement (maximum 1 page) explaining your suitability for the role and motivation for applying.
The British Society of Paediatric Dentistry (BSPD) is the national society dedicated to improving the oral health of children from birth to 16.
The client requests no contact from agencies or media sales.
Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.
We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.
InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.
As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices.
This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet their immediate needs, but to help them reach their God-given potential.
As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.
If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you.
For more information please see the job pack attached. Closing date 10th November.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fostering Registered Area Manager
Salary: £54,702 per annum (increasing to £60,780 in 18 months) + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum
Hours: 35 Hours per week
Contract: Permanent Role
Location: Homebased with travel required around East Midlands regions (Derbyshire, Cambridgeshire, Northamptonshire, Nottinghamshire & Peterborough)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The East Midlands service has been rated as ‘Outstanding’ by Ofsted and the successful candidate will need to continue to prioritise trauma informed and therapeutic methodologies and actively support/encourage diversity and inclusion within all aspects of the role alongside contributing to the provision of services for to our families across the East Midlands region.
This role will report directly to the Operational Director of Children's Services and is non-case holding role, however, there may be the need to occasionally cover casework due to staff sickness or leave.
In this role you will be responsible for the smooth running of a staff team of Deputy Area Managers, Social Workers, Family Finders, Recruitment Managers & Officers, Consultants, Panel Members, Administration Team and Children’s and Young People's Resource Workers.
The main role requirements for the Fostering Registered Area Manager role includes:
- A Level 5 Management Qualification (or a willingness to enrol on such a course within 6 months of appointment and to complete within 3 years)
- A minimum of 3 - 5 years post qualifying experience in fostering or in other childcare settings
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development
- Experience of managing a diverse and experienced team, ideally remotely
- Experience of group work and/or delivery of training
- Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations
- Ability to prioritise, plan and self-organise efficiently
- Excellent communication skills and ability to use IT effectively, including participating in virtual meetings and webinars.
- Ensuring regulatory compliance including service monitoring
- Responsible for the safeguarding of children and young people
- Taking part in the out-of-hours rota.
- Delivery of the Service Operational Plan which will include the management of budget and contracts
- Being a Panel Advisor
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Registered Manager will be located in the East Midlands area, and travel across the region will be required along with to travel to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday, 17th November 2025
Interviews: Wednesday, 26th November 2025 via Teams
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role will provide maternity cover for an initial period of 12 months, with the potential for a 1–2 month extension. It will focus on developing new corporate partnerships and managing relationships with our existing corporate supporters.The role holder will work closely with the Chief Executive and Head of Fundraising, Marketing and Retail to ensure a strategic approach to the development and management of relationships with our corporate partners, enabling us to maximise the potential from them.
As well as leading income generation, the post will develop current and new corporate partnerships, providing personalised stewarding journeys.
Skills and Qualifications
The ideal candidate will have extensive experience of securing income directly from corporates for charity, both winning and securing new partnerships as well as maintaining and developing existing supporters. They will be able to prioritise, manage pipelines, research, pitch and manage partnerships to increase their value.
Location
Hybrid, with one day a week working from our London (Brixton) office. Occasional travel required to Birmingham, evening or weekend work.
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave (eligibility requirements)
· 25 days of annual leave (Pro-rated)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight is currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
The Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages. Shortlisted candidates may be asked to complete a short task. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please contact us using the contact form on our website.
Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage & Early Interventions Officer (TEIO) to join the Hampshire & Isle of Wight West Team working 22.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is offered working from either Southampton Central Police Station. This role is offered as an office-based role.
As a TEIO you will:
- Make calls to offer support to victims of crime, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information.
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to use generic IT applications competently.
- Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
THE VACANCY
Are you an IT support professional with a passion for delivering exceptional service? The ITF is seeking a Service Desk Engineer to provide responsive technical support, maintain reliable digital systems, and enhance the user experience across a global organisation. Working as part of the Systems, Digital and Data team, you’ll play a key role in keeping our technology running smoothly.
ABOUT THE ROLE
The Service Desk Engineer ensures the smooth and efficient delivery of IT services across the organisation. You’ll be the first point of contact for staff seeking technical assistance, providing high-quality first- and second-line support while maintaining the stability and reliability of our digital platforms.
You’ll handle service requests and incidents, manage tickets within agreed SLA's, and ensure users receive timely, clear, and user-friendly resolutions. The role also supports onsite IT operations at our London office, including audiovisual systems and hybrid meetings, and contributes to wider digital improvement initiatives.
This is an exciting opportunity for an experienced, user-focused IT professional who enjoys solving problems, supporting others, and helping shape how technology empowers the organisation.
Key responsibilities include:
Technical Support: Provide first- and second-line technical support to users across the organisation. Deliver onsite assistance for audiovisual, and conferencing systems. Support hybrid meetings and events, troubleshooting AV and connectivity issues.
Incident & Request Management: Manage incidents and service requests through the service desk system, ensuring timely resolution. Escalate complex issues to higher support tiers or specialist teams when necessary. Monitor service performance and identify opportunities for improvement.
User Life-cycle Support: Assist with staff on-boarding, movers, and leaver processes (account setup, equipment, etc.), ensuring smooth transitions and continuity of IT access.
Documentation & Knowledge Sharing: Create and maintain IT documentation, FAQs, and user guides to support self-service and consistent resolution. Maintain accurate records of systems, assets, and procedures.
Security & Compliance: Uphold IT security standards, data protection, and GDPR protocols. Promote secure user practices and report potential risks or breaches.
Collaboration & Continuous Improvement: Work closely with the wider Systems, Digital and Data team on infrastructure and transformation projects. Identify and contribute to process improvements that enhance service quality and efficiency.
ABOUT YOU
We’re looking for a motivated, technically capable, and service-oriented individual who takes pride in helping others and delivering excellence.
Technical Expertise: Hands-on experience providing first- and second-line IT support, with strong troubleshooting skills and a good grasp of Microsoft platforms, collaboration tools, and networking fundamentals. Experience supporting audiovisual and meeting room systems.
User-Focused Mindset: Excellent interpersonal and communication skills with non-technical users, and the ability to resolve issues efficiently.
Continuous Improvement & Innovation: A proactive approach to improving service quality — whether through documenting solutions, refining processes, or adopting new technologies. A commitment to learning and staying current with emerging digital trends.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
We have an exciting opportunity for you to join the Homicide Service as a Children & Young People's Caseworker on a fixed-term basis to 19/12/2026.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-working based in Northamptonshire with travel in and surrounding areas of England.
As a Homicide Service Children and Young Person caseworker you will be:
- Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
- Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
- Acting as the designated caseworker and manage a caseload
- Implementing the CYP Homicide Service Delivery Model
- Work closely and support colleagues to provide a trauma informed service to children and young people.
- You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.
You will need to be able to travel to face to face sessions within, and occasionally outside of region, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you
Reasonable travel costs will be covered if invited to interview.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
· Birthday day off
· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Clinical supervision and excellent support
· A rewarding role with purpose
· Be part of a skilled, friendly team with an engaged Board of Trustees
· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
- Resident in the Surrey or Hapshire area.
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
If writing a cover letter isn't your thing, why not send us a short video telling us why you'd be a great fit for our charity?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Grade: 4
Position type: Full time. Permanent, 37.5 hrs per week. Flexible working considered.
Responsible to: Head of Learning and Development
Direct reports: None
Location: ShelterBox HQ, Truro. (Hybrid, with a minimum of 2 days a week in the office)
Travel Requirements:
This role will require circa 6 weeks of UK travel per year to deliver our residential courses. Each course is up to one week in duration.
The role holder may be asked to travel internationally to deliver training programmes in support of our global team of affiliates and volunteers, unlikely to exceed 2 weeks in duration.
This role may also be infrequently required to deploy as part of a ShelterBox project delivery team, working alongside our programme partners. These deployments are unlikely to exceed 2 weeks in duration.
Role purpose:
At ShelterBox, we are deeply committed to ensuring our staff, volunteers and international partners have access to the learning and development opportunities they need. Whether that is to improve their skills, implement change, keep the organisation compliant, or strengthen our collective ways of working, it is always with the goal of increasing our ability to deliver our mission.
The role of Training Manager is a vital part of the Learning and Development team, leading on our core calendar of purpose-led, residential training programmes as well as managing the compliance and mandatory training needs of our people.
Who are we looking for?
ShelterBox is seeking a dedicated, motivated and proactive professional with a training background, and the ability to develop and execute complex training plans at the forefront of their skills.
We are looking for someone to fit into a passionate and purpose-driven team, who can take ownership of a broad range of training programmes, and balance the needs of multiple projects at once.
The individual should enjoy delivering training, developing annual plans to address the compliance needs of an organisation, managing complex logistics involved with residential training, and working alongside staff and volunteers.
This is a great opportunity to be involved with a forward-focussed team, who work across the breadth of a humanitarian charity, and are constantly striving to support our people and partners.
Main role and responsibilities
As Training Manager, you will be responsible for the development, planning and delivery of ShelterBox's core training calendar. This encompasses our range of mandatory and compliance training courses, alongside our residential training programmes and any other programmes as decided in collaboration with the Head of Learning and Development. Through careful planning, budgeting and engagement with key stakeholders across the organisation, you will ensure the core calendar and associated training content is relevant to the evolving business needs and is able to be accessed by all who require it. You will ensure the stewardship and maintenance of our training resources, and relationship management of key contacts at our training venues and volunteers to enable long-term, sustainable delivery of our programmes. In addition, you will support the delivery of other L&D solutions as required by other organisational requirements.
Duties will include but not be limited to:
- Annual planning of our core training calendar in-line with the business planning and budgeting cycle
- Development and management of the budget to enable the delivery of the core training calendar in-line with the budgeting cycle and promoting the best value-for money
- Planning and delivery of the Travel Security Training programme in-line with the requirements of the Deployable Personnel Minimum Training Standards Policy
- Planning and delivery of the We Are ShelterBox programme in-line with the induction pathway and business need
- Working with the People Assistant, ensure the management of all course and participant logistics including travel, accommodation and expenses.
- Scheduling and delivery of all compliance and mandatory training programmes including, but not limited to: GDPR; Cyber Security; Anti-Money Laundering; Anti Bribery; Payment Card Industry; First Aid; Trauma Risk Management; Fire Marshall, Etc.
- Maintenance and resupply of all training resources required to deliver our core calendar programmes, including inventory management of our 40ft shipping container.
- Business partnering with key risk owners such as Head of Legal and Risk, IT Service and Security Manager, Facilities Manager, and Head of Security to ensure our compliance needs are being met with the course content we have available, amending as necessary.
- Track and report on the compliance of our people against our mandatory and compliance programmes, feeding into the People and Risk Committee papers.
- Manage all risk assessment and mitigations processes for our training programmes, ensuring they are up to date, relevant to the risks faced on our programmes and our compliance with them.
- Support the management of the Qualsafe-registered "ShelterBox Training Centre" that enables the delivery of in-house first aid qualifications.
- Deliver Qualsafe-regulated, in-house first aid training as well as developing and delivering austere first aid training packages relevant to our work in high-risk environments.
- Develop and manage relationships with external service providers and volunteers to enable the sustainable delivery of our residential training programmes.
- Work with the learning management system to ensure all learning initiatives are tracked and monitored for completion.
- Support the delivery of capacity sharing initiatives with our programme partners in high-risk locations as required by the Programme Delivery team.
- Support the delivery of corporate and donor engagement events as required by the Philanthropy and Partnerships team
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.
As an IDVA you will be asked to:
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- Experience of undertaking need and risk assessments and creating safety plans
- Experience of the MARAC and other partnership processes
- Experience of multi agency working
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Children and Young Person Caseworker
We have an exciting opportunity for Children and Young Person (CYP) Caseworker based in our Shipley office, working 37.5 hours a week, Monday to Friday 9am-5pm. Hybrid working can be discussed.
Do you want to make a difference every day? Do you want to contribute to change & improvement for Children and Young People who have been victims of crime?
Do you have resilience & adaptability? Can you work effectively with children and young people?
If yes, then we'd love to hear from you…
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Children and Young Persons Caseworker your responsibilities will include:
Support of the development and implementation of the CYP Service Model for supporting children and young people who have been affected by crime. Developing and delivering innovative interventions to address the needs of children and young people who been affected by crime. Work closely with children and young people in the Service to involve them in service design, delivery and evaluation. Manage a caseload of up to 30 cases.
As a CYP caseworker you will
- Deliver support to young victims of crime using appropriate service guidance
- Policy framework
- Develop and enhance local key stakeholder relationships.
- Maintain and enhance service delivery standards and effectiveness
- Reduce the risk factors around the young people.
- Increase protective factors around the young person
- Increase the young person's resilience levels
About You.
Proven track record of successfully delivering services for children and young people and successful youth engagement in a comparable role within a service-driven organisation of comparable size, scope and complexity
Knowledge of safeguarding issues relating to children and young people
Understanding and knowledge and an active commitment to promoting equal opportunities and diversity
A successful track record of building effective working relationships across internal and external stakeholders
An understanding of the current issues for children and young people affected by or experiencing crime, domestic abuse and relationship abuse
Understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements Knowledge of the Criminal Justice System and Victim's Right, awareness of the impact of crime including witnesses attending court and giving evidence
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (SPA) – Mental Health
Post no: 651
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The role also includes answering calls through the NHS 111 Mental Health Option whereby you will be required to assess risks in real time and appropriately managing the call, escalating when necessary.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Tuesday 11th November 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.


