Financial administrator assistant jobs in London, greater london
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Role: Executive Assistant
Contract: Permanent, Full Time
Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.
Job Purpose
The Executive Assistant will provide administrative and internal and external stakeholder management support to the Executive Director. The role will also provide some support to the Director of Finance and Administration, and the wider team.
Eligible candidates should be extremely organised, have excellent communication and the confidence to independently manage a wide variety of tasks and stakeholders. They must have relevant experience in supporting executive roles and be enthusiastic and proactive in completing a wide variety of vital tasks independently.
The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.
About Oceana UK
Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.
We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.
Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.
Responsibilities
- Support the ED to align time, attention and decision-making with organisational priorities, ensuring focus on high-impact work.
- Provide diary support to the Executive Director, including coordination of meetings, focus-time, effective travel planning, and other cross-team calendar management.
- Provide inbox management support to the Executive Director, assisting with task and diary prioritisation.
- Provide administrative support to the Executive Director, including travel bookings, expense reporting, and credit card statement reconciliations.
- Act as the first point of contact for the organization, including monitoring and responding to email inbox.
- Provide a liaison point between the ED and senior leaders, staff, and external stakeholders, ensuring timely follow-up, actions, and clear communication.
- Proatively coordinate and manage correspondence, briefings, meeting memos, departmental reports, and presentations on behalf of the Executive Director, ensuring timeliness, accuracy, and alignment with the ED’s voice.
- Attend meetings to capture notes and follow up actions, ensuring these are circulated and completed.
- Use a high degree of tact, judgment, and strong interpersonal skills to address timely correspondence, minimizing handling by the Executive Director.
- Manage occasional internal and external events (in-person and virtual), including planning and managing vendors, venues, online platforms, guestlists and invites, run of shows.
- Organise and manage external, departmental and international meetings, including scheduling, drafting agendas, taking notes, reviewing action items, and maintaining relevant documents.
- Follow up on assignments given by the Executive Director to direct reports and provide the Executive Director with periodic updates.
- Support the coordination of campaign and fundraising tasks including mailouts, guestlists, reports, updates, as required.
- Arrange couriers, order office supplies, and support the Director of Finance and Administration with other office administration as required.
- Support effective functioning of the UK leadership team, by scheduling meetings, preparing agendas, and assisting with leadership travel bookings.
- Support Director of Finance and Administration with co-ordination of occasional full team events, and manage team travel bookings for international meetings.
- Assist the Director of Finance and Administration with other general financial, office and HR administration tasks.
- Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
- Other responsibilities as appropriate and necessary to achieve organisational objectives.
Requirements
- At least 5 years of professional experience in executive assistant roles (essential), ideally with some experience and understanding of an NGO or Not For Profit working environment.
- Alongside required professional experience, proven relevant training courses and certifications will be advantageous, e.g. IEAA, Prince 2 or equivalent.
- Excellent computer skills, including confident proficiency in Microsoft Office Suite, especially Word, Outlook, Powerpoint and Excel.
- Demonstrable experience in project delivery and project management methods.
- Some previous experience of events planning and management is preferred.
- Ability to represent Oceana UK in a professional, diplomatic, and responsive manner.
- Excellent written and verbal communication with wide ranging internal and external stakeholders, and ability to communicate on behalf of executive leadership with clarity and credibility.
- Must be friendly and enthusiastic team member, confident and motivated to build strong relationships across the team.
- Strong interpersonal skills and emotional intelligence, with the ability to build and maintain positive relationships with all internal and external stakeholders.
- Excellent judgement, discretion and integrity in handling sensitive and confidential matters.
- Ability to navigate complexity, with strong problem identification and resolution skills, and ability to design and implement insightful process improvements.
- Ability to plan and handle many tasks independently and simultaneously, with speed, accuracy, courtesy and initiative.
- Flexibility to adjust to shifting priorities and deadlines. Must be willing to accept varied workload, including travel and some working outside of normal work-week hours.
- Highly reliable and dependable.
- Strong commitment to the organisation’s values and vision.
- Some CRM / Salesforce experience is desirable.
Application Deadline: 19 July 2026
Interviews: From 30 July 2026
The client requests no contact from agencies or media sales.
Thank you!
We're hiring:
Finance Assistant
Salary: £31,022 full time per year (£21,272 pro rata for part time)
Hours: Part-time - 24 hours per week
Contract: Permanent, with a six-month probationary period
Location: Remote working or hybrid (as preferred)
Closing date: Tuesday 21 July 2026, 5.00pm
Interview date: Thursday 30 July 2026
About the role
Church Action on Poverty is a small, national charity working alongside people in poverty to build dignity, agency and power, and to end poverty in the UK. We're looking for a Finance Assistant to join our friendly finance team and help keep our organisation running smoothly.
You'll maintain accurate financial records, support colleagues across the country with day-to-day finance queries, and help our Finance Manager keep our systems and processes in good shape. It's a varied, hands-on role at the heart of a movement working to end poverty.
What you'll be doing
● Keeping our financial systems accurate and up to date through careful record-keeping.
● Providing day-to-day financial support to colleagues across the organisation.
● Supporting the Finance Manager to develop and maintain financial systems and processes.
● Processing invoices, reconciling accounts and bank statements, and recording income using Quickbooks and Salesforce.
● Supporting expense tracking, reporting and grant administration for our programmes.
What we're looking for
Someone organised, methodical and comfortable working with numbers, who wants to use their finance skills for a cause that matters. Experience with Quickbooks or similar accounting software and databases is a real advantage, as is a genuine interest in our mission to end poverty.
Why join us
● 25 days' annual leave pro rata, plus statutory holidays.
● 10% employer pension contribution (with a 5% employee contribution).
● Fully funded cash-plan health insurance for you and your dependants.
● Flexible, remote working or if you prefer hybrid working between home and our Manchester office.
How to apply
Please apply by completing our application form. Full details of how to apply are included in the pack.
Closing date: Tuesday 21 July 2026, 5.00pm
Interviews: Thursday 30 July 2026
Successful candidates will already have the right to live and work in the UK without restrictions.
Church Action on Poverty is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community, particularly from people with lived experience of poverty.
The client requests no contact from agencies or media sales.
Thank you!
This brand-new, exciting role at War Child will provide crucial administrative and operational support to the Ambassador & Advocate team, helping the team to manage high-profile relationships and deliver Ambassador and high-profile events effectively.
The role will have a focus on supporting event delivery connected to Ambassador engagement at War Child, playing a key part in the planning and execution of events such as ‘Most Wanted’ and War Child’s annual flagship gala, the Wassail. This includes assisting with operational tasks in the lead-up to events, attending meetings, coordinating logistics and providing on-the-day support to ensure events run smoothly. The postholder will work closely with the Lead Events Producer to deliver a seamless experience for guests and Ambassadors, contributing to War Child’s fundraising and relationship-building objectives.
The role will also play a key part in supporting the team deliver relationships at War Child, ensuring strong systems and processes are maintained across the team. They will support on Ambassador-related activity such as invoice management and the preparation of briefing materials and impact reports. They will also support fundraising activities delivered by the team such as prize draws and auctions and assist with the vetting of new high-profile individuals.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere when required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
- Some previous experience in an administrative, events, fundraising, customer service, or office support role (paid, voluntary, or internship)
- Highly organised, with the ability to manage and prioritise a varied workload
- Strong attention to detail, particularly when handling data, records and financial information
- Interested in events, fundraising, ambassador engagement or the charity sector
- Good written and verbal communication skills
- Reliable, flexible and willing to take initiative within clear guidance
- Confident using Microsoft Office / Google Workspace (especially Outlook, Excel and Word)
- Experience working with databases, spreadsheets, or CRM systems (e.g. Salesforce or similar) is desirable but not essential
- Able to handle sensitive information with discretion and professionalism
- Strong interpersonal skills and a collaborative, proactive approach to teamwork
- Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided)
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Head of Operations and Finance. As we continue to grow our impact, we are seeking an exceptional Head of Operations and Finance to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances.
This is a pivotal leadership position combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair todevelop and implement organisational strategy while ensuring our people,systems, governance and finances support the effective delivery of our mission.You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide.
If you're an experienced charity operations and finance professional looking for your next big challenge, we'd love to hear from you.
Registered Charity
6 - 10
We are determined that every baby should experience the best start in life.
Thank you!
Are you a natural relationship builder who thrives on influencing senior stakeholders, driving engagement and making things happen?
The Royal College of Radiologists is looking for an Exams Engagement Officer to play a pivotal role in supporting and inspiring our national network of volunteer examiners. This is a unique opportunity to work with leading clinical professionals across the UK and internationally, ensuring they remain engaged, motivated and equipped to deliver high-quality assessments that uphold standards across radiology and oncology.
You'll be the trusted point of contact for over 200 senior clinicians, building strong relationships, influencing participation, supporting change initiatives and helping shape the future direction of our examinations programme.
What you'll do
- Build and maintain strong relationships with senior clinical examiners and committee members.
- Lead examiner recruitment and support workforce planning across exam boards.
- Coordinate training, inductions and engagement activities to support examiner success.
- Work closely with operational teams to ensure exams are appropriately resourced and delivered smoothly.
- Analyse feedback and engagement data to identify improvements and support strategic decision-making.
What you'll bring
- Experience coordinating complex projects, programmes or stakeholder networks.
- Experience of financial administration, budget monitoring and maintaining financial records and reports
- Exceptional communication and relationship-building skills.
- The ability to influence, negotiate and build consensus with senior stakeholders.
- Strong organisational skills, attention to detail and a proactive approach.
- Confidence managing multiple priorities in a fast-paced environment.
- Experience maintaining databases, producing reports and working with data.
If you're looking for a role where you can combine relationship management, stakeholder engagement, project coordination and continuous improvement while making a meaningful impact, we'd love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrative Assistant
Fixed-Term Contract: 6 Months (Maternity Cover)
Full-Time Position
About the Role
Rooted Finance is seeking a proactive and organised Administrative Assistant to join our Operations Team on a 6-month fixed-term contract to provide maternity cover.
This is an exciting opportunity to join a growing organisation and play a key role in supporting the smooth running of our day-to-day operations. Working as part of a small and collaborative team, you will provide essential administrative support to the CEO, Board of Trustees, management team and wider organisation.
The successful candidate will be responsible for coordinating meetings, managing diaries, preparing documents, taking minutes, maintaining records, supporting recruitment and onboarding processes, assisting with financial administration and helping to ensure effective office operations.
Key Responsibilities
- Provide administrative and secretarial support to senior leaders, including diary management, meeting coordination, agenda preparation and minute taking.
- Support the smooth running of organisational operations, including document management, filing systems, internal communications and office administration.
- Assist with recruitment administration, onboarding and maintaining accurate records.
- Support financial administration, including invoices, expenses, and reporting.
- Maintain office supplies, equipment and operational systems.
- Support compliance, audits, technology management, and the improvement of internal processes.
- Provide general operational support to managers and project teams as required.
About You
We are looking for someone who is organised, reliable and proactive, with excellent attention to detail and the ability to manage multiple priorities. You will have strong communication skills, a professional approach and the confidence to work independently while contributing positively to a small and busy team.
This role is ideal for someone looking to develop their administrative and operational experience within the charity sector while making a meaningful contribution to Rooted Finance’s work.
For full details about the role, responsibilities, and application process, please refer to the full Job Pack.
Thank you!
We're looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.
You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC).
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- delivering a high quality and responsive administrative function meets service delivery requirements.
- providing a high-quality and responsive administrative function
- monitoring the DRIVE inbox, accurately setting up and maintaining case records, and supporting effective case allocation.
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse.
- An understanding of relevant legislation, policy and procedure relating to domestic violence and abuse.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
Thank you!
To respond to enquiries and provide first advice and information to families in the London Borough of Ealing who have a child with a disability or special need (aged 0-25).
To support colleagues to provide group and 1-2-1 support to families in Ealing, empowering them to tackle financial hardship, debt, poverty and isolation, and encourage social and financial inclusion.
To support parents of all communities with form filling, particularly around DLA and PIP.
To support the Contact Ealing team with administrative support around group sessions across all projects, specifically the Crisis Resilience project
To work closely with statutory and voluntary services in Ealing in order to improve services to families and increase the take up of services and entitlements.
Thank you!
Internal title: Executive and Governance Administrator
Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at least 1-2 times a year which will be paid for by the charity)
Salary: £34,453 Full Time
Hours: 35 per week (full time)
Closing Date: Sunday 19 July - 23.30
Contract: Permanent
About the role
This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.
About you
We are looking for someone with:
· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role
· Experience managing complex diaries across multiple senior stakeholders
· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings
· Experience working in a fast paced, often changing environment
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Thank you!
We are currently looking for a Executive Office Assistant to join our Executive Office team on a full time permanent contract.
The Executive Office Assistant provides high-level, proactive administrative support to the Chief Executive Officer and the wider Executive Leadership Team (ELT). Operating at the heart of the Southbank Centre, this role requires exceptional discretion, sophisticated communication skills, and the ability to navigate a complex, high-profile environment with professional poise.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Key Responsibilities
- In close collaboration with the Head of the CEO’s Office, provide diary management for the CEO, ensuring time is prioritised effectively against organisational objectives.
- In collaboration with the EA to the COO and Board, provide administrative and scheduling assistance to the Chief Operating Officer, Finance Director, and the Board of Governors as required and directed.
- Coordinate comprehensive end-to-end travel arrangements for the CEO and COO. This includes the preparation of itineraries, visa applications, and the collation of detailed briefing documents and meeting agendas.
- Act as the primary point of contact for the Executive Office; meet and greet visitors with professionalism and manage catering requirements.
- Assist in the delivery of internal and external Executive Office events, managing venue protocols, catering, technical production, and on-site logistics.
Skills & Experience
- Highly organised, with the ability to create and maintain effective administrative procedures and systems.
- Is a team worker and is able to communicate effectively and establish good working relationships with people at all levels, and is confident when dealing with challenging and sometimes conflicting priorities.
- Demonstrable interpersonal skills, including tact and diplomacy.
- Takes a problem-solving approach and uses their initiative to make things happen.
- Proactive, motivated and able to be flexible and responsive to different situations and contexts.
Thank you!
Location: Remote
Salary: £29,000 - £32,000 pro rata depending on experience (£17,400 - £19,200)
Hours of work: 3 days (21 hours) per week
Contract type: Fixed, 12-month Maternity Cover
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Executive Assistant to the CEO role involves:
- Coordinating and maintaining the CEO's diary including organising all appointments, meetings and travel arrangements.
- Identifying, anticipating and preparing CEO information requirements for meetings, appointments and presentations, following up on internal and external requests for information.
- Managing all administration processes relating to the SLT.
- Supporting the CEO and the Fundraising Team with major donor management, including keeping contacts and actions updated, researching prospective donors, communicating with existing donors, coordinating thank you cards and gifts, and tracking secured donations.
About you
Do you have strong attention to detail and accuracy? Can you use initiative and be proactive? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Executive Assistant to the CEO (maternity cover) position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is Tuesday 28th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
Registered Charity
21 - 50
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about customer service and experience?
Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?
Are you looking for a flexible role?
We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.
The charity
Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
The role
As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.
Acting as a first point of contact for supporters, you will:
- provide a high standard of customer service across a range of channels
- respond to enquiries, feedback and complaints with empathy and efficiency
- commit to delivering a consistently excellent experience
- seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
- help to build trust and donor retention.
Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.
The application process
Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required.
Closing date: Friday 10 July by 8am
Please submit your CV (no more than two pages). A cover letter is not required.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is delighted to be partnering with a fantastic national charity in their search for a Gifts in Wills and Supporter Care Assistant
This is an exciting role and if you have experience of Supporter Care within a charitable organisation then this will be an ideal opportunity to not only continue your journey in fundraising but also to learn more about this vital source of income.
Key responsibilities:
As Gifts in Wills and Supporter Care Assistant, you will provide comprehensive administrative and operational support to the Gifts in Wills fundraising programme. You will deliver high-quality supporter care by managing enquiries via phone, email and events, processing donations, Gift Aid, invoices and financial reconciliations. You will support legacy administration, reporting, data management, proofreading and the production of fundraising communications, including the charity's quarterly newsletter. You will also maintain and develop Gifts in Wills information, reporting documents and supporter journeys, assist with marketing activities, collaborate with regional teams to promote Gifts in Wills at events, and provide cross-team support and cover to ensure the effective delivery of Individual Giving and Legacy fundraising activities.
To be successful, you will need or need to be:
- Excellent verbal communication and phone manner and confident in communicating with a wide range of people at all levels.
- A keen eye for detail and to ensure high standards whilst working under pressure.
- Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
- Ability and experience of using databases or similar systems.
Salary:£32,929 per annum
Permanent, Full-time (35 hours)
Location: London with hybrid working (minimum of 2 days in the office).
Deadline: Friday 17th July at 9am.
Application Process – CV and supporting statement
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Salary: £29,811
Contract: Permanent
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity, paternity and adoption pay
- Hybrid working with flexibility from day one
Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining from home.
Hours: 9:00am – 5:00pm, with flexibility available from day one.
Join us in bringing London’s wildlife back
At London Wildlife Trust, we’re working to restore wild places and reconnect people with nature. This role offers a fantastic opportunity to develop a career in fundraising while contributing to that mission - supporting a range of activities that helps grow our membership.
You’ll be at the heart of our day-to-day membership operations, helping to ensure our supporters feel valued and well looked after. From maintaining accurate records and processing donations, to assisting with campaigns and communications, your work will help everything run smoothly.
This is also a great opportunity to gain broad experience across fundraising. You’ll work closely with colleagues across membership, individual giving, corporate partnerships and grants - giving you exposure to different areas and the chance to get involved in a variety of projects and campaigns.
If you’re highly organised, enjoy working with data and people, and are keen to build a career in fundraising, this is a role where you can learn, grow and make a real impact.
What you’ll be doing
- Provide excellent supporter care by responding to enquiries and building positive relationships
- Maintain and update supporter records in our CRM system (Access CRM), ensuring accuracy at all times
- Support core financial administration for membership income, including donation processing, refunds, and related records management
- Help coordinate mailings, events and member communications
- Provide flexible support across the wider fundraising team, gaining experience in different fundraising areas
What we’re looking for
- Experience in an administrative, customer service or support role (ideally within a charity, fundraising or marketing environment)
- Strong organisational skills, with the ability to manage multiple tasks and meet deadlines
- Excellent attention to detail and accuracy, particularly when working with data
- Confident communication skills, both written and verbal
- A genuine interest in fundraising and passion for our mission
Please see job description for full person specification.
Closing Date: Sunday 26 July, 5pm
Interviews: Are scheduled to take place on Monday 3 August and Wednesday 5 August and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people.
REF-229 568
Thank you!
Harris Hill are delighted to be working with a fantastic charity to recruit for the Events & Corporate Fundraising Assistant to join a dynamic fundraising team and help deliver exceptional supporter experiences while supporting exciting events and corporate partnerships.
This is a varied and rewarding role, ideal for someone looking to build a career in fundraising, events, relationship management and supporter engagement.
About the Role
You will provide administrative and database support to our Events and Corporate teams, ensuring a high standard of supporter care and helping maximise fundraising income through a range of activities. You will also play a key role in coordinating and growing our fundraising community, creating engaging content across social media and email channels.
Working closely with colleagues across the organisation, you will support event delivery, research potential corporate supporters, maintain accurate records and help strengthen relationships with supporters and partners.
Key Responsibilities:
- Provide administrative support to the Events and Corporate teams.
- Maintain and update the fundraising CRM and supporter databases.
- Process income, donations and acknowledgements in a timely manner.
- Assist with monthly financial administration, including reconciliations and coding.
- Research prospective corporate supporters and support outreach activity.
- Create and edit documents, communications and promotional materials.
- Monitor and manage shared inboxes and supporter enquiries.
- Develop engaging content for social media and email campaigns.
- Support the planning and delivery of fundraising events, including occasional evening and weekend work.
- Build positive relationships with supporters, volunteers and colleagues across the organisation.
We are looking for someone who:
- Has excellent written and verbal communication skills.
- Is highly organised with strong attention to detail.
- Can manage multiple priorities and work effectively under pressure.
- Is proactive, self-motivated and eager to learn.
- Has excellent interpersonal skills and enjoys building relationships.
- Has a genuine interest in fundraising, events and supporter engagement.
- Is a team player with enthusiasm, drive and commitment.
- Demonstrates empathy for the people and communities our work supports.
Salary & Benefits
- Salary: £32,929 per annum
- Contract type: Permanent, 35 hrs a week
- Location: London, hybrid working 2 days in the office
- Deadline Monday 13th July at 8am
- Interview: Wednesday 22nd July
- Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.