Fundraising and volunteering officer jobs
General Counsel
Permanent
Full time (34.5 hours),, we are open to a conversation about how you work these hours
Location: Split between home and our London Office (with at least 2 days based in the office each week)
Salary Range: £116,000 - £124,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role:
As Macmillan’s General Counsel, you will lead all legal, governance and regulatory activity across the organisation. You’ll act as our principal legal adviser, ensuring we operate with integrity and confidence while delivering maximum impact for people living with cancer.
Strategic Legal Leadership
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Advise the Chief Executive, Executive Team and Board on legal, governance and risk matters
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Provide expert legal guidance across contracts, employment, IP, data protection and regulatory compliance
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Lead legal input into transformation, mergers, partnerships and major organisational initiatives
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Oversee safeguarding, serious incident reporting and regulatory investigations
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Apply commercial judgement to balance opportunity and risk
Risk, Compliance & Regulatory Oversight
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Design and embed Macmillan’s risk and information governance frameworks
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Maintain organisational risk appetite, reporting and assurance
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Ensure compliance with GDPR, the Data Protection Act 2018, PECR and ISO27001
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Oversee risk registers, business continuity and crisis management
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Lead whistleblowing, complaints, investigations, insurance and indemnities
Contract & Commercial Management
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Shape commercial models and partnership structures
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Draft, review and negotiate contracts, grants and partnership agreements
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Strengthen contract management systems and templates
Ethics, ESG & Stakeholder Engagement
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Lead Macmillan’s ethics and integrity framework
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Provide oversight of data ethics and responsible technology use
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Support ESG priorities and represent Macmillan with regulators and sector bodies
Team Leadership & Organisational Impact
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Lead and develop the Legal and Governance team
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Build organisational legal literacy through training and guidance
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Manage departmental planning and budgets
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Ensure early legal involvement in organisational projects
About you
We’re looking for someone who:
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Is an experienced senior lawyer with broad commercial, regulatory and governance expertise
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Has a strong track record advising Boards and Executive Teams
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Brings sound commercial judgement and a balanced approach to risk
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Understands data protection, compliance and sector‑specific regulation
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Has significant experience negotiating complex contracts and partnerships
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Demonstrates strong ethical judgement and commitment to integrity
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Is an inclusive, inspiring leader who develops high‑performing teams
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Communicates with clarity and influence at all levels
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Thrives in a collaborative, fast‑moving environment
Recruitment Process
Application deadline: Sun 15th Feb 2026
First interview dates: Early - mid March 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Do you want to make a difference to local lives?
We are an independent local charity based in Bosham, Chichester offering exceptional end of life care to our patients and support to their loved ones. The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time, in our In Patient, Community, Living Well and Family Services teams. We generate the majority of our funding through fundraising and our eleven charity shops.
With operating resources of around £10.5 million per year and a workforce of around 270 employees and c.500 volunteers, we provide our services and seek to live our values of Compassion, Excellence, Integrity, Responsibility, and Collaboration in all that we do.
We believe that the best care is delivered when people work together with openness, respect, and shared purpose. As we look to the future, we are focused on sustainability, and effective, visible leadership across the organisation so that we can continue to provide our vital services for years to come.
The Role
We are seeking an experienced and values-driven Director of Finance to join our Senior Management Team (SMT) and help lead the hospice as a whole. Click on redirect to recruiter to view full job details.
This is far more than a technical finance role. As a key member of the SMT, the Director of Finance will hold collective responsibility for the overall leadership, culture, performance, and strategic direction of the organisation, working collaboratively with fellow senior leaders to ensure our values shape decision-making at every level.
Alongside strategic financial leadership, the role includes senior oversight of Facilities and IT, recognising the vital role these services play in the provision of safe and effective services. The role also operates as Company Secretary and takes responsibility for information governance.
Reporting to the Chief Executive, the Director of Finance will work closely with Trustees, senior colleagues, and external partners to ensure the hospice remains financially sustainable, well-governed, and resilient.
About You
You will be a senior finance leader who combines professional expertise with strong interpersonal skills and a clear commitment to values-based leadership. You will bring:
- A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA, or equivalent).
- Significant senior-level financial leadership experience, ideally within a charity, healthcare, public sector, or complex not-for-profit environment.
- Experience of working closely with Boards or Trustees and contributing at a strategic level.
- The ability to lead collaboratively beyond finance, with credibility and interest in areas such as Facilities and IT.
- A genuine commitment to leading with Compassion, Excellence, Integrity, Responsibility, and Collaboration.
We offer our employees:
- Generous annual leave starting at 27 days, rising to 33, plus Bank Holidays, and an opportunity to buy / sell annual leave days
- Continuation of NHS Pension Scheme membership or membership of our workplace pension with 7.5% employer contribution
- Life Assurance Scheme, Employee Assistance Programme, contributory Health Cash Plan, and a range of discounts.
Equality, Diversity and Inclusion at St Wilfrid's
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role. As a signatory to the Armed Forces Covenant and member of the Defence Employer Recognitions Scheme, we’re also keen to support applications from members of the Armed Forces family. If your Armed Forces-related circumstances mean that a conventional application and interview process might be difficult, let us know.
The client requests no contact from agencies or media sales.
Role Overview: We are looking for a motivated individual to work with the church leadership and volunteers to deliver outreach projects including a community café and garden project. Support missional activities and help secure grant funding.
Requirements
- Strong English, computer skills, and Christian commitment (Essential under Equality Act 2010)
- Enhanced DBS clearance
- CV and references
Details
- Location: St John’s United Reformed Church, Wilderspool Causeway, Warrington WA4 6QE (with some travel/remote work)
- Hours: 18 flexible hours/week
- Salary: £14,938/year
- The closing date for applications is 26/02/2026; however, we reserve the right to close the application process earlier should a substantial number of applications be received.
Our Mission is to serve, support and resource the 72 churches within our geographical boundaries.
The client requests no contact from agencies or media sales.
Engagement Officer - Scotland
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – Scotland
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 246
This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.
The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.
Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
About the Investment Team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
- Identifying potential charitable organisations for investment
- Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential;
- Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
- Developing and presenting high quality investment propositions to our Investment Committee.
Managing partnerships with portfolio partners
- Managing relationships with partner Chairs and CEOs
- Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase
- Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
- Escalating key risks on performance, leadership and safeguarding
- Conducting annual partnership review with Sector Leads and partner CEOs
- Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.
Supporting portfolio partners
- Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
- clarify theory of change,
- define long term ambition,
- develop growth strategy
- achieve a step change in the delivery and performance management of outcomes,
- strengthen leadership (individual and collective) and governance capabilities,
- develop path to scale,
- build financial resilience;
- Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
- Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
- Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
- Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.
Support to Impetus
- Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
- Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
- Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
- Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
- Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
- Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
- Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.
Person specification
Essential
- A commitment to Impetus’ mission.
- Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
- A talent for strategic thinking around complex issues.
- Strong financial acumen and analytical skills.
- Understanding of impact measurement and evaluation fundamentals.
- Tenacity and initiative.
- Ability to flex personal style to needs of charity and leadership.
- Growth mind-set to seek out and act on feedback.
- Proven ability to work independently, and to exercise good judgment.
- Strong planning and time management skills.
- Interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
- Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
- Knowledge and expertise in UK education or youth employability sectors.
- Board experience in private, public or third sector.
- Understanding of or experience with commissioning impact evaluations.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Senior Marketing Officer - Supporter Activation
Contract type: Permanent / Full Time – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Travel: UK and potential international travel. Will be required to liaise with internal stakeholders outside of the UK, in varying time zones.
Salary:£39,358 - £41,325 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Activation team sits within the Supporter Marketing team which plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers and increasing the engagement of existing supporters through an audience led communication programme of diverse channels and products.
About the role
In this Senior Marketing Officer role with the Activation Team, you will be responsible for the management and delivery of the Press Inserts and Door Drop campaigns. You will be supporting the Senior Marketing Manager and taking direct responsibility in the exploration and delivery of new campaigns, projects and channels. The role will also include support in the delivery of the DRTV and Brand programmes as well as supporting with ad hoc team requirements.
It’s an exciting time to join as we look to new and exciting ways to tell our story so you’ll be working with a range of internal and external teams to drive the programme forward.
In this role, you will:
- Work closely with multiple internal and external teams, creative and media agencies and printers. Manage key agency relationships, including liaising with account managers to deliver campaigns and projects.
- Be responsible for developing the strategy, analysis and reporting of ongoing Press Insert and Door Drop campaigns.
- Work with the Insight Team and creative agencies to manage and deliver audience focussed communications.
- Support the Senior Marketing Manager (Supporter Activation) to prepare annual plans and budgets and manage monthly cost monitoring and invoice processing.
- Collaborate with relevant colleagues in other departments to identify and implement new cross-working opportunities
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience in a successful direct marketing, fundraising, supporter activation and/or supporter engagement and/or customer marketing role
- Experience working in a project managing role, in particular leading or supporting on the delivery of complex campaigns with multiple stakeholders
- Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities
Although not essential, we’d prefer you to have:
- Experience of project managing direct marketing campaigns from start to finish across a range of channels, including print, telemarketing and digital.
- Experience of presenting to and project managing internal and external stakeholders.
- Experience of working in the voluntary/fundraising sector
- Experience of working in a fast-paced environment and being able to work to short deadlines
Closing date: Applications close at 12:00 PM UK time on 17th February 2026. Interviews are expected to take place week commencing 23 February 2026.
How to apply: Click Apply to upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Join Blue Cross as a Customer Care Officer and play a pivotal role in providing essential support and information to our supporters, clients, and the public.
As the compassionate first point of contact, you'll offer a listening ear, expert advice, and signposting services, ensuring that every interaction leaves a positive impact on those seeking assistance. This is a hybrid role with 2 days a week in our Burford office.
More about the role
In this role, you’ll provide advice, reassurance, and assistance to those in need of our services, with a particular emphasis on complaint management. Whether by phone, email, or other channels, you will ensure their concerns are addressed with empathy and professionalism.
Key responsibilities include:
· Handling complaints from service users with empathy, professionalism, and attention to detail.
· Documenting and investigating complaints and supporting timely resolutions.
· Responding in writing to enquiries and feedback across letters, email, and social media.
· Resolving enquiries and requests promptly, escalating complex issues where needed.
· Staying up to date with Blue Cross initiatives and campaigns to provide accurate information.
· Acting as a brand ambassador, promoting our mission and values in every interaction.
· Processing telephone donations accurately and compliantly.
· Supporting clients who may be distressed, both over the phone and face to face, with a calm, professional, and compassionate approach.
This role is pivotal in ensuring every interaction with Blue Cross leaves a positive impression, even when addressing concerns or complaints, and contributes to our mission of providing compassionate care to animals and their owners.
This role is a full-time position (35 hours per week), working Monday to Friday, 9am to 5pm.
About you
You’ll bring excellent communication skills and the ability to engage with a wide variety of people in a busy environment. Resilient and adaptable, you’ll be comfortable handling sensitive and emotionally charged conversations while maintaining professionalism and compassion.
Knowledge, skills, and experience
· Customer service experience within a busy office or call centre environment
· The ability to multi-task and demonstrable experience of responding to a high volume of telephone and email enquiries
· A calm, confident telephone manner
· Demonstrable resilience and experience of dealing with distressed and angry enquirers
· Excellent keyboard skills, knowledge of Windows and MS Office and the ability to learn and navigate multiple IT systems
· Experience of handling complaints
· Excellent communication skills, both written and verbal
· The ability to self-manage while working collaboratively as part of a team
· The ability to demonstrate understand and apply our Blue Cross values
Desirable knowledge, skills, and experience
· An understanding of basic animal welfare
· An understanding of confidentiality and the Data Protection Act
· Experience working with CRM or ticketing systems
· Previous experience of working in the charity/voluntary sector
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Engagement Officer - South (accessible to Essex)
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – South (accessible to Essex)
Benefits:
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 247
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Rainbow Family
African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.
ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.
ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.
About the Role
The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.
The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.
The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.
Key Responsibilities
The postholder will be responsible for:
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Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery
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Line managing staff and volunteers, including recruitment, induction, supervision and performance management
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Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements
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Managing organisational budgets and monitoring expenditure against agreed targets
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Leading on income generation, including researching funding opportunities and writing grant and funding applications
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Developing, reviewing and implementing organisational policies, procedures and systems
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Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements
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Building and maintaining relationships with funders, partners, commissioners and key stakeholders
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Supporting strategic planning and reporting to the CEO and Board of Trustees
Person Specification
Essential
-
Minimum of two years’ experience in an operations, project or organisational management role
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Proven experience of managing staff and volunteers
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Experience of managing budgets and financial reporting
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Demonstrable experience of researching and writing successful grant or funding applications
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Knowledge of charity governance, compliance and operational processes
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Strong organisational, communication and leadership skills
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Ability to work independently and manage competing priorities
Desirable
-
Experience working within the charity or voluntary sector
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Experience working with LGBTIQ+ refugees or people seeking asylum
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Knowledge of asylum, immigration or human rights policy
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Experience using databases or CRM systems (e.g. Salesforce)
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Experience in advocacy, campaigning or media work
Benefits
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28 days annual leave including Bank Holidays
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NEST pension scheme
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Flexible working arrangements
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Birthday leave and two wellbeing (duvet) days per year
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Cost-of-living support
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Paid sick leave after six months’ service
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Training, development and progression opportunities
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Salary review and employee reward scheme
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Free on-site parking
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Accredited Living Wage Employer
Equality, Diversity and Safeguarding
African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.
This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.
The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.
Overview
We’re looking for a strong bid writer to join our successful national Business Development Team as a Business Development Officer. This is an excellent opportunity to grow your career in business development within a successful team that prioritises social impact, development and progression. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.
Location: London, Brighton, Manchester or Leeds.
Salary: £37,184.91 – £39,891.91 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year - Inner London Weighting.
Contract: Permanent.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As a Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high‑quality services for adults, children and young people. You’ll work with colleagues across the organisation to develop excellent written material for bids and proposals. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.
Your day-to-day will include:
- Writing and editing multiple complex bid responses within live tenders
- Working with colleagues across the organisation to gather information and evidence
- Project managing smaller bids and proposals with support from a Senior Business Development Officer or Business Development Manager
- Completing online research, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Helping improve how we do things.
About you
We’re looking for candidates with proven experience of writing tenders, proposals or grant applications, or writing in other professional or academic environments, for instance journalism, research or marketing.
You are:
- A highly competent communicator with excellent writing skills
- Able to analyse data and interpret evidence, with good IT and research skills
- Solution-focused, creative and proactive
- Happy to give and receive challenging feedback
- Collaborative and contribute to a positive culture team
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Officer to Senior Officer, Manager, Senior Manager, Deputy Director, and Director. Several of our current Seniors and Managers were previously in the Business Development Officer role.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.
What our people say
Kitty, Business Development Officer:
“What was your route into your current job? I graduated with an English Literature degree in 2019 and started out as an Editorial Assistant in publishing. Furloughed during the pandemic, I took the opportunity to complete a master’s in English Literature before moving into medical communications, where I also worked as an Editorial Assistant. While I enjoyed the work, I wanted a role that allowed me to get more involved in the research and writing, which led me to join CGL as an Assistant Business Development Officer in 2023. After gaining bid writing experience, I started as Business Development Officer in 2024.
What are your favourite parts of the job? I love how varied the job is. One day I might be deep in research, whether that’s desk-based or visiting a service in person, while the next I’m writing and editing responses for a live bid or even creating visuals. No two days are the same, and variety keeps the job exciting.
How would you describe the team? The team is incredibly lovely and supportive. There’s always someone ready to offer help, share advice, or even just have a quick chat, which makes it a really positive and collaborative environment to work in.
What were your highlights from last year? Being part of the team that won the Blackpool contract. We all invested a lot of time and effort into it, and the whole organisation was excited by the outcome.
Is there anything you would say to someone considering applying? Go for it! It’s a fantastic role within a supportive, friendly team, and there’s so much variety and opportunity to learn. If you’re considering applying, you won’t regret it.”
Holly, who progressed from Business Development Officer to Senior Business Development Officer last year:
“What are your favourite parts of this work? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.
What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”
Salary Range (pro rata if part time)
CGL points 33 to 36 (£37,184.90 - £39,891.91)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Overview
We’re looking for a Senior Business Development Officer to join our national Business Development Team. This is an ideal next step for you if you’re an experienced bid writer looking to grow your career in business development, make social impact, and develop your leadership skills. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.
Location: London, Brighton, Manchester or Leeds.
Salary: £43,384.62 − £47,792.23 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year for Inner London Weighting.
Contract: Permanent.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As a Senior Business Development Officer, you’ll play a lead role in the development and writing of tenders and proposals for a variety of health and social care services. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.
This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress, including line management opportunities.
Your day-to-day will include:
- Writing and editing complex and highly weighted bid responses, working to short timeframes
- Project managing the writing of key tenders with support from a Business Development Manager
- Supporting the development of Assistant Business Development Officers and Business Development Officers, with the potential of providing line management
- Working with staff across the organisation and our partners to develop bids that reflect best practice respond to local needs
- Producing and coordinating detailed research for upcoming opportunities, including meeting with subject matter experts, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Participating in and leading reviews of our bid and proposal processes.
About you
We’re looking for candidates with proven experience of writing tenders, proposals or grant applications in health and social care.
You are:
- A highly competent communicator with a successful track record in bid writing, ideally for drug and alcohol treatment or related services
- Experienced in leading smaller bids and proposals
- Able to analyse data and interpret evidence, with good IT and research skills
- Solution-focused, creative and proactive
- Happy to give and receive constructive, challenging feedback
- Collaborative and contribute to a positive culture team
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Senior Business Development Officer to Manager, Senior Manager, Deputy Director, and Director. Several of our current Business Development Managers were previously in the Senior Business Development Officer role.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. Contact Yasmin Gilders to discuss this role further.
What our people say
Holly, Senior Business Development Officer said:
“What are your favourite parts of the job? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’ every day.
What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”
Fran, who progressed from this role to Business Development Manager last year:
“How did the role help you progress? The Senior Business Development Officer role sets you up to well to progress into a Business Development Manager role, as you begin to get involved in managing writing teams, reviewing written responses, engaging with Service Managers and Directors in model development and hold line management responsibilities. I was in the Senior Business Development Officer role for just over a year and a half before successfully applying to the Manager role.
How would you describe the team? The Business Development team are incredibly supportive and will give you the opportunity to develop in areas that you’re interested in. My manager supported to me build skills and experience that pushed me out of my comfort zone but enabled me to progress into the Business Development Manager role.
What would you say to someone thinking of applying? Alongside developing your writing skills, this role is a great place to shape your leadership and management skills. If you don’t have line management experience, don’t let this put you off.”
Salary Range (pro rata if part time)
CGL points 39 to 43 (£43,384.61 - £47,792.23)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.
We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.
We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.
Our Values
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Young People at the Centre – Their creativity and determination guide everything we do
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Acting With, Not For – OSH is built by staff, volunteers and participants together
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Leadership – We create opportunities for young people to step up and grow
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Freedom and Acceptance – We build open, respectful and lasting relationships
Key Responsibilities (Full details in attached Job Description)
Hub Leadership & Delivery
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Lead the safe and effective delivery of OSH Hub sessions year-round
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Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests
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Manage referrals and onboarding, ensuring inclusion and accessibility
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Plan engaging hub content, including coordinating external partners
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Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects
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Develop new activities in line with agreed strategy and budgets
Youth Leadership & Volunteers
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Support progression into OSH’s leadership training programmes
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Create meaningful leadership opportunities for young people
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Support local volunteers, including rota coordination, training and wellbeing
Partnerships & Community
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Build and maintain relationships with local partners, referrers and facilitators
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Represent OSH in local youth and refugee networks
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Ensure smooth pathways between the Hub and other OSH programmes
Safeguarding, Systems & National Contribution
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Take responsibility for safeguarding and risk assessments across all hub activity
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Track attendance and engagement using OSH’s CRM (Beacon)
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Handle petty cash and participant reimbursements responsibly
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Identify and respond promptly to safeguarding concerns
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Take part in OSH events, including evenings, weekends and residentials (2–5 nights)
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Contribute stories and reflections for communications and fundraising
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Share learning and best practice with colleagues across the organisation
Signposting & Advocacy
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Build supportive relationships with participants and provide appropriate ad hoc support
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Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)
Person Specification
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Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system
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Strong understanding of trauma-informed, participatory youth work
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Confidence in safeguarding, risk assessment and participant welfare
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Excellent communication skills in cross-cultural settings
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Ability to build trust, motivate young people and foster belonging
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Strong organisational and administrative skills; able to work independently
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Understanding of the UK asylum context
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Commitment to OSH’s mission and values
Your Application
We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.
You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.
If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering nursing and hospice care in the community and in hospital, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness that cannot be cured.
Job Description
The PR & Media team raises awareness of who we are, what we do, and the impact Marie Curie has through local and national broadcast, print and online media. This team also looks after our work with high profile supporters and celebrity ambassadors.
The National PR Lead will be responsible for the successful delivery of Public Relations and Media strategies to support a designated portfolio of work. You will play a vital role in leading priority PR workstreams. Your expertise will ensure we use the most effective PR tactics to meet team and organisational goals. You will also leave your impact on major policy campaigns, including high-profile initiatives such as Dying in Poverty and Fix End of Life Care.
You will be responsible for:
- Delivering PR and media strategies for specific portfolios, leading priority workstreams, and ensuring effective tactics to meet campaign and organisational goals.
- Leading PR strategy development, execution, and evaluation to increase brand recognition and media reach; managing campaign objectives and sharing insights for continuous improvement.
- Identifying, training, and briefing spokespeople including senior staff.
- Managing reactive news and news desk functions to stay ahead of media agendas.
- Maintaining strong media relationships, ensuring consistent key message delivery, and advising on reputational risks and issues.
- Line management and development for two National Media & PR Officers.
Key Criteria:
- Established experience in a similar PR position, managing a news desk or a press office.
- Experience working in a large, complex, face paced environment.
- Excellent understanding and experience working with national media (broadcast, print, online, podcasts etc).
- Proven experience landing national news stories, broadcast coverage, features, op-eds and reactive media opportunities.
- Line management or mentoring experience and the ability to lead teams.
- Excellent communication skills with the ability to work with stakeholders of all levels.
- Experience or familiarity with healthcare policy and public affairs and understanding of political landscape will be an asset.
- Ability to work unsociable hours.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 15 Feb 2026. We encourage early applications as we may close the job advert sooner, upon receiving a sufficient number of applications.
Salary: £36,900-41,000 per annum depending on experience (+3,500 London Weighting Allowance if applicable + out of hours allowance)
Contract: Permanent, full-time (35h per week)
Based: Hybrid role with 1-2 days per week from our London office in Embassy Gardens
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
Overview
We’re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities.
Location: London, Brighton, Manchester or Leeds.
Salary: £27,861.26 − £32,002.35 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year as Inner London Weighing.
Contract: 12 months fixed term.
Responsibilities
About the role
Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.
As an Assistant Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You’ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation.
Your day-to-day will include:
- Writing and editing bid responses
- Working with colleagues across the organisation and our partner agencies
- Completing online research, analysing data and collating evidence
- Creating presentations, diagrams and reports
- Helping improve how we do things.
This is a developmental role, and you’ll receive ongoing support, guidance and training to help you progress.
About you
We’re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don’t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial.
You are:
- A clear, concise and engaging writer
- Motivated to learn and develop, welcoming feedback
- Collaborative and contribute to a positive culture team
- Curious and analytical
- Solution-focused, creative and proactive
- Ready to work hard to deliver on CGL’s values and mission.
What we offer
You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals.
We also offer:
- The option to work from home for some of the week
- Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).
We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.
We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.
Before you apply
In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.
Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.
We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.
We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.
Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.
What our people say
George, who progressed from Assistant Business Development Officer to Business Development Officer last year:
“What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people’s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer.
What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they’ve been shaped with service users and colleague to make sure we’re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I’m involved in having a real impact on people’s lives.
What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people.
What would you say to someone thinking of applying? I’d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills.”
Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer:
“What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people’s substance use, I started working as an Education Lead for one of CGL’s young person’s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I’ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022.
How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.
What would you say to someone thinking of applying? Not to think they can’t do it just because they don’t have experience in bid writing or business development. It’s more important to be able to demonstrate that they’re a confident professional writer and are really passionate about working in the drug and alcohol support sector.”
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Interview Date
16/2/2026
Closing Date
8/2/2026
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
