Head of marketing communications jobs

Context and Background

The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC. 

This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC’s strategic priorities. 

Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy. 

The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC’s mission. 

Job purpose

The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan. 

· Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels 

· Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture 

· Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns 

· Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value 

· Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns 

Key relationships – Internal

●        Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising. 

●       Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer 

●       Member of Public Engagement Leadership Team 

●        Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising. 

●        Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working. 

Key relationships – External

· External Agencies and Suppliers – including Creative and Media Agencies.

· External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends.

· Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing

Main duties and responsibilities

·       Campaign Planning and Delivery 

o   Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity. 

o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture 

o   Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities. 

o   Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities. 

o    Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact. 

o   Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions. 

o   Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric. 

o   Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate. 

o   Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery. 

  

·       Strategic Leadership and Integration 

o   Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams. 

o   Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement. 

o   Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement. 

o   Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals 

o   Undertake other duties as required by the Head of Engagement Delivery. 

  

·       Financial Management and Supplier Oversight 

o   Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary. 

o   Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance. 

  

·       Team Leadership and Development 

o   Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability 

o   Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed 

o    Develop T-shaped skills across the team to increase flexibility and cross-channel capability 

Responsibilities for all Staff within Engagement and Fundraising Directorate 

· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.

· To behave at all times in a manner consistent with the NSPCC’s Values.

· To ensure data used in relevant systems is current, accurate and reliable.

· To maintain an awareness of own and others Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

·  A commitment to safeguard and promote the welfare of children, young people and adults at risk.

Person specification

1.             Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment. 

2.             Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment. 

3.             Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT. 

4.             Proficient in using data, analytics, CRMs, and business systems to generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity. 

5.             Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development. 

6.             Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence, wellbeing and sustained high performance to deliver complex campaigns. 

7.             Deep understanding of audience and supporter experience across every touchpoint, with a focus on growing engagement, retention, loyalty, and long-term value. 

8.             Effective cross-organisational collaborator, skilled in aligning stakeholders, leading cross-functional delivery, and navigating complex environments with influence and confidence. 

9.           Excellent planning and workload management skills, able to balance strategic priorities and operational delivery across multiple projects in fast-paced, agile environments, delivering high-quality outputs at pace and responding effectively to changing performance, insight and organisational priorities 

10.        Exceptional interpersonal, communication, and negotiation skills, with the credibility to present to and influence stakeholders at all levels, both internally and externally including creative and media agencies and suppliers, to deliver high-quality campaign outcomes 

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?  

We are looking for an Interim Head of Marketing and Communications to lead this function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.  

Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.  

This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.  

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitious new strategy.   

Join us and together we'll fight for a world where everyone with ovarian cancer lives.  

 The role 

This is a full-time (35 hours per week), fixed-term position to July 2027. 

We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered. 

If you would like more information about expected office attendance, please refer to the recruitment pack. 

How to apply 

You will be asked to submit your CV and answer two application questions (maximum 250 words each) as part of the process. You will also be asked to complete an equalities monitoring form. 

Applications without responses to the application questions may not be considered. 

Key dates 

• Closing date: 22 July 2026 

• First interview Monday 27 July, second interview Friday 31 July 

If you are invited to interview, you will have the opportunity to request any reasonable adjustments. 

Additional information 

Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas. 

We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.

The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.

We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.

It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.

The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.

About the role

This is a newly created role at Galop to meet the needs of our growing organisation and more focused marketing. Previously this work sat with the Communications Manager however as we've grown, so has the remit of this work. 
 
This role will have focus on helping us reach the LGBT+ people who need our services, the supporters who fund our work, and the people who use our training. 

You will help teams turn a rough idea - “we need a poster”, “we need to promote this course” - into marketing that actually works: choosing the right materials and channel for the audience, briefing our external design agency, and keeping a consistent, professional presence for Galop across our website and social channels. This is a marketing delivery role rather than a design role, as our designer creates the assets while you make sure the plan and the brief are right. 

This is a junior, non-managerial position, offering a genuine opportunity to build hands-on marketing experience while helping shape a brand-new function at Galop. 

For more information on this role please download the attached job description. 

Location Hybrid with the expectation of 2 days per week in Galop’s central London office
Hours Full-time (35 hours per week) 
Contract Permanent 
Reports to Interim Head of Communications
Salary This role is offered on Band F of Galop’s pay scales. You will start on scale point F1 which is £32,626.66 (including London weighting of £4,296.25) per year FTE. 

Applications To apply, please upload a cover letter and CV (one attachment) to the application form. In your cover letter we want to see examples of recent work you have directly delivered. 

Closing date & interviews Applications should be submitted by 10am on Wednesday 29th July 2026. First round interviews will be held on the week commencing 3rd August 2026. 

REF-229806

Job Title: Digital Communications Officer

Responsible to: Senior Communications & Engagement Manager

Salary: £29,706 – £31,908 per annum 

Location: Head Office, 5 Trinity Street, London, SE1 1DB 

Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required) 

The package also includes: 

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period 

• Season Ticket Loan 

About USPG 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work: 

• Oversee the day-to-day running of our website and social media channels. 

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges. 

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You  

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply: 

Please complete the application form and equal opportunities form and email us as indicated.
 

Closing Date: Wednesday 12 August 2026 by 9am.

Interview Date: Wednesday 19 August 2026 in London.

Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England.

Job Description

As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre.

This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes.

Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners.

Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future.

Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team.

Key Responsibilities

1. Channel Management & Content Delivery

● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn

● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics

● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages

● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners

● Maintain online and print placements to maximise reach and organisational awareness

● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage

2. Campaign Execution & Production Coordination

● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays

● Capture, edit and organise photo and video content to build media library

● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content

● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video

● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency

● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels

3. Operational Infrastructure & Project Support

● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency

● Organise and label media assets in compliance with necessary consent and GDPR requirements

● Provide communications and marketing support to delivery, programme, community and business support teams

Person Specification

Essential Criteria

● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns

● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences

● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement

● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns

● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite

● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance

● Organisation: Exceptionally organised, flexible, and comfortable prioritising tasks in a fast-paced environment

● Collaboration: Proven ability to collaborate with internal colleagues, external freelancers and corporate partners

● Approach: Personable and energetic with a genuine enthusiasm for people and community engagement and a commitment to equity, diversity, and inclusion

● DBS: Able to achieve a satisfactory enhanced DBS check

Desirable Criteria

● Education/Training: Formally trained in marketing with a solid understanding of core principles and best practices across digital and traditional channels

● Sector knowledge: Experience working within a registered charity, educational setting or visitor attraction

● Multi-media Skills: Basic video editing experience using tools like CapCut, iMovie or similar mobile/desktop video software

● Brand Consistency: Experience in brand management, ensuring consistency of tone, visual identity, and messaging across all communications and platforms

● Design Layout: Trained or experienced in design layout, with the ability to create visually engaging materials that align with brand guidelines and communicate key messages effectively

● Budgeting & Efficiency: Comfortable working within set budgets and developing processes for increased productivity and cost / time efficiency

● Local Network: Knowledge of the East of England regional media landscape and community networks

● STEM Interest: A genuine interest, passion or curiosity in science, STEM education and interest in staying informed about global developments in science, technology, engineering, and maths

● File Management: Experience with organising digital assets using file management systems or shared project drives

● Working with Freelancers: Experience in creating design briefs and liaising - from concept to final delivery - with third party suppliers on production of videos, printed assets or other collateral

● Driving Licence: Full clean driving license

Are you an experienced communications and marketing lead with brilliant copywriting skills and an eye for PR opportunities? If you’re an all-rounder looking for a fast-paced creative role where you can really make a difference - this job is for you!

Salary: £29,552 per annum

Contract: Permanent

Hours: 35 hours per week (full time)

Location: Hybrid or remote considered

Closing Date: Monday 20 July 2026

Please note CV and covering letters will be reviewed as they are received and interviews will be conducted on a rolling basis. We therefore strongly encourage applicants to apply as soon as possible.

The role

Family Fund is recruiting a Marketing Communications Specialist to join our busy in-house Communications Team and bring our brand to life with sharp writing skills, a honed news sense and the ability to create high performing content across wide-ranging channels.

This is a vital role to grow our brand profile and reach with targeted audiences - crafting stand-out key messages and campaigns.

The work is varied, you could be publicising our grants and services for families, driving donations for our fundraising campaigns, raising awareness of our research or influencing our policy and public affairs priorities.

You’ll work with wide-ranging internal clients across multiple projects and will be making a difference every day to families raising disabled and seriously ill children on a low income.

About you

You’ll be a strong writer, able to tailor approaches to different audiences and work across the full channel mix. You can have either an in-house or agency background, and we’re looking particularly for a track record in creativity and the ability to confidently devise and deliver high-quality news stories, campaigns and wider content with real impact.

You’ll need to have experience across online and offline communications and marketing, from media, PR and campaigns delivery to social media, e-marketing and website management.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain skills, experience and qualities that match the job description.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Why this role matters
Good ideas, strong evidence and inspiring stories only create change if the right people understand and act on them. This role exists to ensure that the case for physical activity reaches the right people, in the right way, at the right time, and that it moves them to act. You’ll develop compelling narratives grounded in insight, evidence, and behavioural science, helping partners across the system create greater impact and supporting Yorkshire  Sport Foundation in leading and influencing far beyond its own boundaries.

Responsibilities
Strategic comms leadership
• Develop and lead a long-term strategic marketing andcommunications approach aligned to our Active Partnership role
and Sport England priorities
• Use behavioural science, audience insight and evidence to shapehow the system understands physical activity and inequality
• Identify the beliefs, motivations and barriers of key audiences anddesign communications that influence action
• Ensure all communications activities support YSF to influencestrategic stakeholders
• Advise the organisation on how messaging can support policy, investment and system change
• Develop Yorkshire Sport Foundation’s reputation as a trusted strategic voice

Influence & stakeholder engagement
• Shape communications that influence policy, investment and practice across local authorities, health and education systems
• Support senior leaders to land key messages with senior stakeholders
• Equip partners with messaging that helps them to demonstrate and amplify the impact they make
• Translate complex insight and evaluation into clear narratives and messages
Insight-led communications
• Embed audience insight and behavioural science into messaging
• Combine data, evaluation and lived experience to demonstrate impact whilst ensuring communications reflect communities
authentically
• Build a learning approach to testing, adapting and improving messaging effectiveness

Organisational leadership
• Lead and develop the strategic marketing and communications function
• Set standards for when communications activity should, and should not, happen
• Maintain humility while strengthening clarity of impact and purpose

Channels & delivery
• Plan and deliver integrated marketing and communications campaigns across digital, media, content and internal channels, ensuring activity aligns with organisational objectives and brand standards
• Produce and oversee high-quality content (copy, press materials, web, social, email and collateral) while coordinating agencies, suppliers and internal stakeholders to meet deadlines and budgets.
• Monitor performance using analytics and insight, report on outcomes and continuously optimise campaigns and messaging to improve engagement and reach.
Other
• To lead on YSF public affairs and policy work in partnership with the CEO
• Strategic comms planning with the Active Partnership National Organisation and other leading Active Partnerships ensuring consistency of messaging across England
• To support the marketing of events across Yorkshire
• To work flexibly to respond to changing organisational requirements and carry out any other duties which may arise from
time to time
• To follow policies and procedures in relation to other matters, e.g.Health and safety, safeguarding, GDPR, financial procedures, etc.

What we’re looking for
We know great candidates rarely tick every box. If you have strongskills across most of the areas below and believe you can add value, we’d love to hear from you.
• Skills in both operational and strategic marketing and communications
• Ability to influence policy, investment or organisational behaviours
• Ability to design and deliver communications strategies that change decisions
• Skills in translating evidence and insight into persuasive narratives
• Understanding of behavioural science and audience-centred communications
• Able to operate with credibility and humility in partnership environments
• Comfortable working where success means others receive recognition
• Strategic thinker who challenges activities that lack purpose
• Commitment to reducing inequalities
• Strategic narrative and messaging development skills
• Senior stakeholder influencing and facilitation skills
• Ability to simplify complex evidence and communicate in engaging ways
• Leadership and team development skills

Other
• Ability to travel independently around West Yorkshire and South Yorkshire.
• Ability and willingness to work to our organisational values

Please make sure you demonstrate your ability to meet therequirements of the job by giving clear, concise examples of how you meet each of the requirements in the What We’re Looking For section of the job description.

We recognise and welcome our responsibility to remove any barriers in our Recruitment and Selection process for disabled people. We have tried to do this, but if you have a disability and identify any barriers in the job description or employee specification, please tell us of these in your application. We are committed to making reasonable adjustments
to the job wherever possible and it would help us to know your needs to do this.

ABOUT THE ROLE

The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for: 

• Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials.  With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. 
• A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. 
• Reporting  to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.

KEY RESPONSIBILITIES

General Responsibilities/duties: 

• Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.   
• Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
• Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
• Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. 
• Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels. 
• Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.

Brand and marketing 

• Ensuring consistent use of Ubele’s brand across internal and external print and digital channels. 
• Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. 
• Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
• Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines. 

Planning & Delivery

• Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads. 
• Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
• Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. 
• Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
• Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
• Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. 
• Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.

Events 

• Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) 
• Organise and/or support the delivery of special events as required
• Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. 
• Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. 

Line management 

• Will be line managed by new Chief Operating Officer
• Oversee and manage the work of the Creative Coordinator
• Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.

General 

• Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work). 
• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
• Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.

PERSON SPECIFICATION

Experience

• Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
• Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
• Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
• Managing organisational websites using content management systems (CMS).
• Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
• Experience of managing organisational branding and ensuring consistent application of brand guidelines.
• Planning and promoting events through integrated communications activity.
• Working collaboratively with senior leaders to provide strategic communications advice.
• Experience of working within the voluntary, community, charity or social enterprise sector.
• Experience of communications within an organisation focused on racial equity, community development or social inclusion.
• Experience of working with diverse community stakeholders and underrepresented groups

Knowledge

• Strong understanding of communications planning, stakeholder engagement and audience development.
• Knowledge of digital communications, social media platforms, email marketing and website management.
• Understanding of media relations and reputation management.
• Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
• Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
• Understanding of equality, diversity and inclusion principles and how these influence communications practice.

Skills and Abilities

• Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
• Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
• Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
• Ability to think strategically while delivering operational communications activity.
• Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
• High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
• Ability to work independently, take initiative and exercise sound judgement.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.

Personal Qualities

• Passion for community development, social justice and reducing inequalities.
• Collaborative, inclusive and relationship-focused approach.
• Creative, proactive and solutions-focused.
• Flexible and adaptable
• Strong commitment to Ubele Initiative's values and mission.

Role purpose 

To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders. 

The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning. 

Key relationships 

• Marketing and Communications Manager (line manager)
• Head of Marketing and Communications (dotted line)
• Business Development department, Innovation team, QA and Standards team, Programme Delivery team 
• Centres, particularly Centres of Excellence
• External stakeholders (partners, educators, young people)
• Internal staff contributing to content 

Key responsibilities 

Campaign Support: 

• Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
• Support delivery of increased campaign volume, scale and impact

Content Optimisation and Repurposing: 

• Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
• Ensure content is effectively reused to maximise reach and value
• Maintain a pipeline of diverse content to support audience segmentation

Content Creation and Development: 

• Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors 
• Generate evergreen content that can be reused and adapted across campaigns and channels 
• Produce content that supports strategic content aims 

Stakeholder Engagement: 

• Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
• Facilitate user-generated content, including youth voice and partner contributions

Insight and Continuous Improvement: 

• Gather feedback from stakeholders and audiences to refine content effectiveness
• Contribute to test-and-learn approaches to improve engagement and conversion
• Monitor performance indicators such as engagement rates, CTRs and website traffic 

People management responsibilities 

• No direct line management responsibility
• Will support coordination of contributors (internal staff, partners, freelancers where applicable) 

Skills and experience – essential 

• Ability to coordinate multiple projects and deadlines 
• Experience in content creation across multiple formats (digital, video, written)
• Strong copywriting and storytelling skills
• Ability to tailor content to different audiences and sectors
• Experience working with stakeholders to generate content
• Understanding of marketing and communications principles

Skills and experience – desirable 

• Experience capturing content on location
• Experience with brand development and positioning
• Knowledge of content performance analytics
• Experience in education, youth, or sport sectors 

Training and qualifications 

• Experience in marketing, communications, media or related field
• Ongoing professional development in content, marketing or digital communications desirable 

Development/career pathways for this role 

• Progression into Senior Content or Campaign roles
• Development into Marketing and Communications leadership pathways 

Personal qualities – for all roles in the Leadership Skills Foundation 

• Self-motivated and able to work autonomously 
• Customer focused 
• Effective and confident communicator 
• Proactive in approach and able to work on own initiative both collaboratively and independently 
• Adaptable to operational requirements and willing to learn 

Personal qualities – specific to this role 

• Creative thinker with strong storytelling instincts
• Highly organised with attention to detail
• Curious and proactive in identifying content opportunities
• Comfortable engaging with a wide range of stakeholders
• Resilient and adaptable in a fast-paced environment 

Salary:£35,000 - £40,000 plus £3,954 London Weighting Allowance per annumContract: Permanent, full time
Location: Horseferry Road, London (hybrid working with a minimum of two days per week in the office)
Closing date: 21 July 2026
Interview dates: 30 & 31 July 2026

Are you an experienced marketer who can turn organisational priorities into compelling campaigns that engage, inspire and deliver measurable results?

We're looking for a Marketing Manager to join our Marketing and Communications team. This is an exciting opportunity to lead the development and delivery of marketing campaigns that raise awareness of Blue Cross services and support public affairs objectives and wider organisational priorities

Working closely with colleagues across the charity and external agency partners, you'll create audience-focused marketing activity that increases awareness, engagement and support for Blue Cross, helping us reach more people and pets when they need us most.

More about the role

As Marketing Manager, you will be responsible for planning, delivering and evaluating integrated marketing campaigns across a range of channels. You'll work closely with Service and Public Affairs teams to understand objectives, identify target audiences and develop effective activity that delivers against agreed goals.

You will manage relationships and work with external agencies, oversee campaign development and delivery, monitor performance and use insight to continuously improve results. Working collaboratively across the Marketing and Communications team, you'll ensure campaigns are aligned to our brand, audience needs and organisational priorities.

This role is based at our Horseferry Road office in London with hybrid working arrangements in place.

What you will be doing

• Developing and delivering integrated paid marketing campaigns that support organisational objectives
• Working with internal stakeholders to understand priorities and translate them into effective marketing plans
• Work with media, creative and other external agencies
• Developing campaign briefs and overseeing the creation of marketing assets
• Identifying and engaging target audiences through effective channel planning
• Monitoring and optimising campaign performance to maximise impact and return on investment
• Evaluating campaign outcomes and sharing insights and recommendations
• Ensuring all activity aligns with Blue Cross brand guidelines
• Building strong relationships across the organisation and acting as a trusted marketing advisor
• Keeping up to date with marketing trends and best practice to improve campaign effectiveness

About you

You will be an experienced marketing professional with a strong track record of delivering successful multi-channel campaigns. You will be confident managing projects from concept to evaluation and comfortable working with a wide range of stakeholders and agency partners.

You'll be a strong communicator who can influence, collaborate and build relationships across different teams. Organised and adaptable, you'll be able to manage competing priorities while maintaining a focus on delivering high-quality outcomes.

You will bring creativity, commercial awareness and analytical thinking, using insight and data to inform decisions and drive continuous improvement.

Essential qualifications, skills, and experience

• Proven experience delivering multi-channel marketing campaigns, including digital and paid channels
• Experience developing and implementing marketing plans that achieve agreed objectives
• Experience working effectively with internal stakeholders and external agencies
• Strong understanding of brand management and brand consistency
• Ability to use campaign data and insight to evaluate performance and inform future activity
• Excellent project management and organisational skills
• Strong communication, influencing and presentation skills
• Ability to manage multiple priorities and deliver results to deadlines
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable qualifications, skills, and experience

• Professional marketing qualification (CIM or equivalent)
• Experience of audience segmentation and campaign optimisation
• Experience working within the charity or not-for-profit sector
• Experience supporting public affairs, campaigning or advocacy communications
• Experience managing marketing budgets
• Experience using marketing automation, CRM or audience insight tools

Selection process

Interviews will take place in person at our Horseferry Road office in London on 30 and 31 July 2026. The selection process will include competency-based interview questions and a presentation task. Further details will be provided to shortlisted candidates.

How to apply 

Please visit our website and submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria. 

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Marketing and Communications Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

£44,636 per annum + £750 per annum homeworking allowance

Homebased anywhere in UK with travel to West Midlands for meetings approximately once a month

£44,636 per annum + £750 per annum homeworking allowance

Fixed Term Contract for 12 months - 35 hours per week - flexible work pattern will be considered

Why Join TACT?

• Top 5 UK Charity to Work For (2024)
• 97% proud to work at TACT | 92% love working here
• Not-for-profit – every surplus reinvested into children, carers & staff
• Children’s voices shape every decision, system, and improvement we make at TACT.
• Flexible homeworking from day one
• Trauma-informed, values-led organisation

Benefits

• 31 days annual leave + 8 bank holidays
• 45p per mile business mileage
• Stakeholder Pension (salary sacrifice)
• Family-friendly & flexible working policies
• Volunteer days

Wellbeing & Non-Salary Benefits

• Homeworking IT bundle + home office loan
• HelpHand EAP (24/7 GP, CBT, physio, mental health support)
• Over 35 hours a year of access to on line wellbeing events and team wellbeing days
• Menopause Policy + free clinician appointments
• Regular team wellbeing & connection events

Training & Career Development

• Excellent learning & development programme
• Opportunity to grow therapeutic & trauma-informed practice
• Supportive leadership and clear career progression pathways
• Involvement in innovative projects (e.g. TACT Connect, Health, Education)

The Role

You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.

Key Responsibilities:

• Managing a multidisciplinary team alongside the Head of Marketing & Communication.
• Having operational oversight of all internal and corporate communications.
• Implementing change with the aim of developing TACT's ability to connect our cause with internal stakeholders and audiences.
• Working collaboratively across the organisation to embed and develop TACT's brand.
• Improving employee and carer satisfaction and retention and contributing to TACT being the agency of choice for prospective carers and employees.

What You’ll Need

• Relevant Marketing or Communications qualification to degree level or qualified by experience
• Experience of managing a marketing team 
• Experience of leading the implementation of Marketing and Communications strategies.  
  Experience in internal and external communications and delivery of marketing campaigns to further the organisation’s reach and support engagement.
• Strong understanding of digital communications concepts and best practice.
• Knowledge and understanding of foster care and the role that TACT plays. 
• Ability to think strategically and commercially.
• A Standard DBS (processed by TACT)

Travel

• Homebased role
• Monthly face-to-face meetings in the West Midlands area is essential
• Additional travel for training, team and carer events

Key Dates

• Closing Date: Friday 31st July 2026 (midnight)
• Interviews: Tuesday 18th August 2026 (Microsoft Teams)

Safeguarding Commitment

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies. 

Apply early - we may close the role if we receive a high volume of applications.

The Marketing Projects & Partnerships Lead will play a pivotal role within the Bikeability Trust's Strategy team, supporting both the Marketing & Communications team and Fundraising team to achieve their 5-year strategic goals – namely income generation and dynamic behavioural change programmes.

This is a project management focused marketing role, spanning marketing project delivery, partnership activation, and stakeholder engagement. The role requires an exceptionally organised individual who can manage and prioritise multiple concurrent projects, ensuring activity is planned, aligned, and delivered on time. 

You will be responsible for keeping complex workstreams moving—coordinating internal teams and external partners—while bringing a solid understanding of marketing channels and approaches to support effective delivery. 

This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.

Key Responsibilities

Leadership & Income Delivery

• Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
• Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
• Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
• Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.

Funding Applications & Grant Management

• Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
• Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
• Taking direct responsibility for bid and tender preparation and submission.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.

Communications, Marketing & Engagement

• Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
• Ensure all external messaging demonstrates impact, value for money and strategic coherence.
• Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
• Oversee brand consistency and visibility across digital and offline channels.

Internal Collaboration & Income Culture

• Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
• Build organisational understanding that income generation is a shared responsibility.
• Working with services and enabling teams to develop compelling cases for support.
• Equip teams with clarity on how funding, impact and delivery are connected.

Performance, Impact & Governance

• Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
• Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
• Support Board assurance through disciplined performance monitoring and review points.

Team Leadership

• Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
• Recruit, develop and retain high-quality team capability aligned to organisational needs.

Leadership Contribution

• Contribute as a senior operational leader to organisational planning, change and continuous improvement.
• Work closely with the Director of Services on future service design, positioning and sustainability.
• Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
• Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.

Person Specification

Essential Experience

• Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
• Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
• Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
• Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
• Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.

Desirable Experience

• Experience in mental health, wellbeing or community services.
• Experience overseeing communications and marketing functions.
• Experience operating within multi-stream or system-based service environments.

Skills & Competencies

• Commercially and financially astute.
• Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
• Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
• Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.

Values & Behaviours

• Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
• Collaborative, inclusive and trauma-informed approach.
• Commitment to equality, diversity and lived-experience leadership

Equal Opportunities Statement

We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.