Health And Wellbeing Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you like dogs? Do you like people?
Your community needs you!!
Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.
Role Description
This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.
Qualifications
- Experience leading group activities and events
- Excellent communication and interpersonal skills
- Passion for promoting mental health and reducing knife and gang crime
- Knowledge of dog handling and safety
- Ability to provide guidance and support to members
- Reliability and punctuality
- Strong organisational skills
- Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)
Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being
Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.
We require an up to date DBS check and a minimum of of 20 walks per year
We are hiring! Trustee vacancy
- Time Commitment: typically, 4 hours per month, for a term of 3 years (initial 12-month period)
- Location: Board meetings are held 4 times per year, and we work to find times that are accessible for Board members, which could include evenings and weekends. We meet twice a year in person in Oxford, and twice a year via Teams
- Renumeration: this is a voluntary role and reasonable travel expenses will be reimbursed
About Us
An independent charity, The Centre for Sustainable Healthcare (CSH) has been leading efforts to incorporate the values of environmental sustainability into the health sector since its establishment in 2008. Our work is underpinned by CSH’s Principles of Sustainable Clinical Practice: prevention; patient empowerment; lean care systems; low carbon alternatives.
CSH has a particular focus on:
- engaging those on the front line of patient care and promoting the concept of ‘sustainable clinical practice’
- enabling the use of the natural environment at NHS settings to be used as ‘nature-based solutions’ in healthcare.
As a trustee of our charity, you will have the opportunity to make a meaningful difference in shaping our organisation's future direction. The Board culture is friendly and lively, with an openness to creative ideas and input. There is a focus on core mission and values to inform decision making processes. The meetings will be focused, effective and inspiring, and led in line with CSH’s overarching aim to transform healthcare for a sustainable future. The Board values diversity and welcomes applicants from a range of backgrounds.
About You
We particularly welcome new trustees who could bring skills and experience in financial management or legal and IP transfer. Though please do not be put off from applying if you do not have any of these skills or if you have never been a Trustee before.
How To Apply
For an informal conversation about the opportunity, please contact us.
To apply, please send an up-to-date CV (or Linkedin profile) and simple covering letter answering two questions:
- why you’re interested in supporting CSH
- what you hope to bring to the Board
Or if you prefer to record your cover letter, verbally or with video, that’s also welcomed. Please contact us if you have any other accessibility needs or if you would like help with applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
HeadsOut Imago group: Trans, Non-Binary Support Group – Volunteer Co-Facilitator
Imago is a peer support group for trans, non-binary and non-cisgender people offering a safe, identity affirming space for support to improve their mental health, emotional and social well-being and through community connection. Imago aims to support members with shared struggles and challenges that they may commonly face as non-cis people, to help them find and celebrate genuine joy and self-confidence. It meets every Wednesday between 7pm and 8:30 pm, currently online via Microsoft Teams.
This role includes:
· Working alongside a member of the HeadsOut Team
· Co-facilitating the weekly group
· Contributing to planned activities
· Participating in training and reflective practice sessions
Person Specification
· Ability to commit to 6 months of 2 hours a week on Wednesdays from 6.45pm-8.45pm (for the session and a team debrief)
· Experience of supporting people who are experiencing mental distress
· Good active listening skills and empathic engagement
· A non-judgemental approach
· Willingness to take initiative and facilitate a group of diverse individuals
Mental Health Volunteers for elop’s HeadsOut Service
HeadsOut is a strengths-based crisis prevention, intervention and wellbeing LGBT+ support service.
Our aim is to enhance people’s wellbeing and functioning by focusing on their strengths and resources, reinforcing resilience and enhancing protective external factors, including creating safe spaces, community connection, a sense of belonging, empowerment and affirmation.
By joining the HeadsOut Team you will:
· Support people who experience mental distress
· Make a positive contribution to the LGBT+ community
· Be given relevant training and support
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Joshua Tree is looking for new Trustees!
To help The Joshua Tree continue to support families going through the most unimaginable times we need new people to join the Trustee board. We are looking to further strengthen our existing Trustee team with people who have the passion and vision to contribute in a holistic way but with a particular emphasis and skill set in Counselling (including safeguarding)
This is an exciting time to join our charity as we further develop our services and proposition. As a Trustee your contribution to the board and charity will help us succeed in our growth, whilst continuing to ensure our beneficiary families remain at the heart of everything we do.
This is a fantastic opportunity to make a real difference to all those who we support.
For more information, see our website
For an informal discussion about the role please contact our CEO, Richard Driffield
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind Axis is hiring!
Job Title: Volunteer Events Assistant (x1 for Redbridge or Hackney-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed)
End Date: 6 months from start date (with 3-month probation period)
We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.
Job Description:
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past.
Responsibilities:
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions.
- Assist with the setup and logistics of sessions for The Teashop service
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends.
- Create engaging social media content to promote The Teashop sessions and build community awareness.
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need.
- Collect feedback at the end of each session and input it into Excel spreadsheets.
Essential Criteria:
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
Desirable criteria:
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
Benefits:
Volunteer Events Assistants will receive:
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training
- Gain valuable experience in event management and community engagement within the mental health sector
Application deadline: On a rolling basis
Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is the role
Do you live or work in Hackney?
Are you looking to impact a young person’s life and make a difference in the community?
Join us today at The Kids Network and become a mentor!
What is the role
- The Kids Network is looking for committed, fun and passionate volunteers who live in or near to Hackney to make a difference to the children of London.
- Our structured mentoring programme supports 8-11 year olds with their social and emotional development before they transition into secondary school.
- As a mentor, you will hold weekly one-to-one sessions of 1-3 hours. You will help to build confidence, resilience and support your mentee to manage feelings through a series of fun and positive experiences and activities.
- The weekly sessions can be during the weekday after school or at the weekends.
- You will also get to meet fellow adults in your community through our peer network.
- All volunteers will benefit from our two-day training where you'll gain skills and knowledge to support you as a mentor. (Many mentors share that the skills developed support their progression in the workplace, especially those seeking to gain experience working with children and young people)
What impact will this have?
- Help build resilience and confidence in a child in your local community.
- Learn from fellow mentors with our amazing peer network.
- Help a child as they transition from primary to secondary school.
Expenses
- Our mentoring pairs will have a budget of £30 per month. We are also able to cover travel expenses.
Training
- Our induction training will provide you with all the skills and knowledge to support your mentee, including safeguarding, health and safety, child-led mentoring and understanding your role.
- We offer additional training throughout the year to in anti-oppression, trauma-informed practice and lots more to help enhance your mentoring journey and your personal and professional development.
A DBS check is required but is organised and paid for by The Kids Network.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Manor Gardens Welfare Trust (MGWT), a health and wellbeing charity founded in 1913, is on the lookout for a dedicated new trustee with expertise in fundraising to join our Board.
Our mission is to build strong communities where everyone enjoys good health, resilience, and opportunity. We deliver a wide range of innovative services targeting disadvantaged groups, aiming for early intervention, community-driven solutions, and lifelong support from birth through active ageing. Our services include the pioneering Dahlia psychotherapeutic service for survivors of FGM, the award-winning Islington Food Partnership working to achieve a sustainable local food system, and a multilingual and culturally competent advocacy service promoting equal access to health and wellbeing for all.
About Manor Gardens Welfare Trust Founded over a century ago, MGWT has evolved to meet the changing needs of our community, providing advocacy, wellbeing services, youth engagement, culturally competent therapies, and food support services. We are committed to creating an inclusive environment where diversity is celebrated, and everyone has the chance to thrive.
The Role We're seeking a trustee with fundraising expertise to help guide MGWT's strategic direction, inform our development and ensure we continue to meet our legal and financial responsibilities. This is a chance to contribute around 6 hours per month to a cause that makes a tangible difference in people's lives. The role offers an opportunity to be part of a team that values equality, diversity, and inclusion, and works together to enhance the charity's impact and reach.
Who We're Looking For
- Skills and Experience: Strong background in fundraising, strategic planning, and effective communication.
- Knowledge: Familiarity with the legal duties, responsibilities, and liabilities of trusteeship.
- Qualities and Behaviours: Passionate about MGWT's vision, with a collaborative spirit, integrity, and the commitment to devote the necessary time and effort.
Why Join Us? Becoming a trustee with MGWT offers the unique opportunity to support and steer the direction of a charity that has been a cornerstone of community support for over a century. You'll play a crucial role in ensuring that we continue to provide vital services to those who need them most, helping to foster a community where everyone has the opportunity to lead healthy, fulfilling lives.
Interested candidates will find more details in our attached Trustee Recruitment Pack, which provides in-depth information about MGWT, our governance structure, the role and responsibilities of trustees, and how you can make a difference.
Please review the Trustee Recruitment pack and send us a cover letter outlining your relevant skills and experience and your reasons for applying for this post.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind Axis is hiring!
Job Title: Volunteer Events Assistant (x1 for Hounslow-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed)
End Date: 6 months from start date (with 3-month probation period)
We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.
Job Description:
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past.
Responsibilities:
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions.
- Assist with the setup and logistics of sessions for The Teashop service
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends.
- Create engaging social media content to promote The Teashop sessions and build community awareness.
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need.
- Collect feedback at the end of each session and input it into Excel spreadsheets.
Essential Criteria:
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
Desirable criteria:
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
Benefits:
Volunteer Events Assistants will receive:
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training
- Gain valuable experience in event management and community engagement within the mental health sector
Application deadline: On a rolling basis
Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people? If so, we have the perfect role for you!
We know that exercise releases happy endorphins that help us to improve our mood. It also helps us to get out in the world, reduce feelings of loneliness, isolation, provides an opportunity to connect with others and build friendships.
Volunteering with us at Hestia, will mean you will play a vital role in supporting people’s overall wellbeing!
What you will be doing:
- To design session plans which will enable group members to increase fitness and their general well-being
- Able to recognise the needs of beginners and mixed age/ability groups
- Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need:
- A skilled and qualified Fitness Instructor
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
- Willing to participate in supervision and to liaise with Hestia staff as required
What's in it for you:
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking to impact a young person’s life and make a difference in the Camden?
Well come and join us today at The Kids Network!
What is the role
- The Kids Network is looking for committed, fun and passionate volunteers who live in or near to Camden to make a difference to the children of London.
- Our structured mentoring programme supports 8-11 year old's, based across London, to support with their social and emotional development before they transition into secondary school.
- As a mentor, you will hold weekly one on one sessions of 1 -3 hours. You will help to build confidence, resilience and help your mentee to manage feelings through a series of fun and positive experiences and activities.
- The weekly sessions can be flexible between weekdays and weekends.
- You will also get to meet fellow adults in your community through our peer network.
- All volunteers will go benefit from two days of in-person where you'll gain skills and knowledge to support you as a mentor. (Many mentors share that the skills developed support their progression in the workplace, especially those seeking to gain experience working with children and young people)
What impact will this have?
- Help build resilience and confidence in a child in your local community.
- Learn from fellow mentors with our amazing peer network.
- Help a child as they transition from primary to secondary school.
Currently recruiting mentors who are:
·Looking to give back to their communities and make an impact on little londoners.
Expenses
- Volunteers have a budget of £30 per month. We are also able to cover travel expenses.
Training
- Our induction training will provide you with all the skills and knowledge to support your mentee, including safeguarding, health and safety, child-led mentoring and understanding your role.
- We offer additional training throughout the year to in anti-oppression, trauma-informed practice and lots more to help enhance your mentoring journey and your personal and professional development.
A DBS check is required but is organised and paid for by The Kids Network.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AgrotheraPA aims to address several challenges, including food insecurity, limited access to holistic wellness resources, and urban stressors prevalent in the City Council 9th District of Philadelphia. By integrating urban agriculture with mental health workshops and community engagement, we strive to foster food sovereignty, promote emotional well-being, and strengthen community resilience in underserved urban neighborhoods.
AgrotheraPA addresses these challenges by establishing community-driven urban agriculture initiatives that provide fresh, organic food, promote mental well-being through engagement with nature, and foster a sense of belonging and connection among residents. By offering workshops, training programs, and access to green spaces, we empower community members to take control of their food security, enhance their emotional wellness, and build stronger, more resilient neighborhoods in the City Council 9th District of Philadelphia.
RESEARCH VOLUNTEER
- Help us compile data and statistics on the positive effects of nature on mental and emotional health, as well as information specific to the City Council 9th District of Philadelphia. Your expertise will guide our impact snapshots, highlighting the transformative power of nature and community resilience.
- Volunteer 2-3 hours for 6 months.
The client requests no contact from agencies or media sales.
Recruitment Morning Invitation
We are creating a brand-new volunteer role at Westonbirt Arboretum, the Woodland Support Team. You can find details about the role below. If this sounds like it might be of interest, we would like to invite you to spend a morning with us on Saturday 29th June 2024 from 10am-12pm (approx). To attend the recruitment morning please respond to this advertisement in order to sign-up
This session will equip you with everything you need to know about the role, the training programme and volunteering at Westonbirt Arboretum. It is important to attend this session in order for you to make an informed decision on whether you would like to apply to become a Woodland Support volunteer at Westonbirt, The National Arboretum.
After the recruitment morning, if you would like to apply to become a Woodland Support volunteer at Westonbirt Arboretum there will be a 2 day informative training programme, details are available in the recruitment morning sign-up form. The 2 day formal training sessions are mandatory. It is important to understand at this stage whether you are able to commit to these dates before going further.
Volunteer Role Description - Woodland Support Volunteers
Westonbirt’s historic Victorian landscape and internationally important tree and shrub collection is managed by Forestry England and attracts thousands of visitors each year – the Woodland Support volunteer team will be a key element of our Visitor Services (VS) team in helping everyone to get the very best from their time with us. This busy, varied and active role supports visitors whilst they are out and about in the arboretum and will help them to enjoy a memorable day out.
When/Where
This role will be a highly proactive roving role to provide support and information to visitors, primarily in Silkwood, but with possible extension to the Old Arboretum in the future. This role will be carried out in pairs at all times. Shifts will be split and there will be the ability to take breaks during the shift:
- 10.00 am -1.00 pm - morning shift
- 1.00 pm - 4.00 pm – afternoon shift
What’s involved?
· Walking all main routes and known busy areas in Silkwood, to be a visible assistance to visitors with daily site, trail information etc…
· Proactively engaging visitors with a warm hello and welcome to enhance their visitor experience.
· Proactively advising seasonal tree, flora and fauna highlights, directions, and answering general queries.
· Communicating confidently with VS Team via on site radio, and face-to-face with colleagues and visitors.
· Support the VS team as appropriate, by observing visitors wellbeing and behaviour and adherence to site rules, in particular with regard to dog policy.
· Reporting any incidents, including but not limited to: dog incidents/issues; first aid; lost persons; infrastructure/woodland damage.
· Staying calm and focused if dealing with visitors who require support, whilst waiting for support from VS.
· Ensure visitor feedback, both positive and negative, is recorded and escalated appropriately.
· Covering large areas of Silk Wood on foot (or mobility scooter) in all weathers
· Litter picking.
We’d like you to be
- A proactive, people-person with a warm welcoming style who can communicate with all kinds of visitors in an inclusive manner.
- Enjoy working outdoors (in all weathers) and be reliable, positive, patient.
- Keen to share your enthusiasm (we are not looking for experts) for the arboretum with others.
We will
· Provide role training, including – site knowledge, engaging with the public, procedures and systems, site rules and Dog Policy, Health & Safety, dealing with incidents, FoWA membership, radio use and protocol.
· Provide volunteer uniform and name badge.
· Provide ongoing support onsite from FE staff, including daily briefing.
· Ensure you are always with another volunteer.
· Pay a contribution to the cost of volunteering travel.
The client requests no contact from agencies or media sales.