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We are the UK branch of the Commonwealth Parliamentary Association (known as CPA UK). We are based in the Houses of Parliament and represent the UK Parliament in the Commonwealth. We bring together parliamentarians to share good practice. We strengthen parliamentary democracy.
Peer to peer learning is central to how CPA UK works. We organise meetings and visits in the UK and overseas. Our aim is for UK and Commonwealth parliamentarians and officials to share knowledge and learn from each other. Our members talk about a huge variety of topics. Our key themes are eliminating violence against women and girls, tackling climate change, trade in the Commonwealth and digital transformation.
The Finance Manager is responsible for the overall management and delivery of the finance function for CPA UK. You will be responsible for financial modelling and analysis, management of finance data and preparation of the accounts in readiness for the annual external audit. You will ensure that internal finance policies are fit for purpose and that internal financial controls are applied. This includes providing guidance and support to colleagues regarding business decisions.
The Finance Manager will operate as a proactive Finance Business Partner, working closely with managers and senior leaders to provide financial insight, constructive challenge and support overcoming difficulties and answering questions. The postholder will help inform decision-making, problem-solve, improve organisational performance and ensure resources are used effectively to achieve the organisation's objectives.
The role provides a compliance function in filing accounts and recording our Executive Committee’s membership correctly with Companies House and The Charity Commission.
The finance team consists of the Finance Manager and a Finance Officer. The Finance Manager reports to the Deputy Chief Executive who is Head of the Business Strategy Team in which the role sits. CPA UK’s annual turnover is around £3M.
The client requests no contact from agencies or media sales.
Head of Finance and Operations
Salary: £45,000–£50,000 per annum, plus performance-related bonus of up to £5,000 per annum
Location: South London
Contract: Permanent, full-time
Hybrid working: Up to one day per week from home, with additional flexibility possible
We are working with an established arts and education charity to recruit a new Head of Finance and Operations.
This is a fantastic opportunity to join a small, ambitious organisation delivering a range of artistic, educational and community programmes. The charity receives income from a diverse mix of public funding, trusts and foundations, individual giving, sponsorship and commercial activity.
Sitting within the Leadership Team and working closely with the Director, this is a genuinely broad role encompassing finance, operations, governance, HR and organisational management.
A key part of the role will be leading the charity’s financial management and planning. You’ll manage the annual budget, produce quarterly management accounts and cash-flow forecasts, oversee VAT returns and work closely with external accountants and auditors on the year-end accounts and audit. You’ll also work with budget holders, senior colleagues, trustees and the Finance, Audit & Risk Committee to ensure strong financial management across the organisation.
We are particularly interested in candidates who have previous experience working within a small charity or similarly sized not-for-profit organisation. This isn’t a role where finance sits in isolation – you’ll need to be comfortable getting into the detail, working across different areas of the organisation and balancing strategic responsibilities with the practical realities of working in a smaller charity.
Strong charity finance experience will therefore be important. You’ll need to understand the complexities of restricted and unrestricted funding, be confident managing and reporting against different funding streams and have a good working knowledge of Charity SORP.
Experience of dealing with funders and their different reporting and monitoring requirements will also be particularly useful.
Alongside finance, you’ll oversee a varied operational remit including building and office management, HR processes, organisational policies and governance. You’ll also support the Board and committees, take responsibility for company secretarial duties and maintain relationships with key funders and stakeholders.
This role would suit someone who enjoys the variety that comes with working in a small charity – practical, organised and collaborative, with the confidence to operate at leadership and trustee level while still being happy to roll their sleeves up when required.
You don’t necessarily need to tick every box. We’re keen to hear from candidates with strong charity finance experience who can demonstrate the ability to manage a broad and varied remit.
The role sits on the Senior Leadership Team, reporting to the Charity Director. You will manage a General Manager and Freelance Bookkeeper.
Fully-qualified and part-qualified ACCA, CIMA or ACA candidates will be considered.
Please send your CV for further consideration.
Closing date: 10am, Monday 21 September 2026.
Are you organised, analytical and motivated by making systems and processes work better for people? MSF UK is looking for an Association Membership and Systems Officer to support a 12-month programme of improvements to the way we manage Association membership data, processes and systems. Working with colleagues across the Association Team, Governance, HR, IT and Data Protection, you will gather feedback, document needs, improve data quality, support reporting and help implement practical changes that strengthen association engagement.
Hours: 37.5 hours per week, Mon-Fri
Duration: Fixed Term Contract, 12 months
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £36,437.07- £44,534.19 per annum| Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose
The primary role of the Association Membership and Systems Officer is to coordinate and implement a programme of work to improve the recruitment, onboarding, and member management processes of current and prospective MSF UK Association members. Working under the strategic direction of the Head of Governance and Association and the Association Team Lead, this role will help strengthen the processes, data and systems that support MSFers to join, participate and remain connected to the MSF UK Association.
The client requests no contact from agencies or media sales.
Starting Salary: £44,766 - £48,225 (including London weighting)
Contract: Permanent
Location: UK, Hybrid working with a minimum of 40% of your time in theLondon Office
Job Profile
This role will lead CAFOD’s policy and advocacy work aimed at tackling the global climate crisis. The post holder will have a solid understanding of debates around climate change, in particular how it impacts climate-vulnerable countries in the Global South. You will bring knowledge of the causes of the climate crisis, and its solutions, particularly global financing needs. Working closely with CAFOD’s overseas partners, and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our climate justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.
Key Responsibilities
Leading the development and delivery of CAFOD’s global climate justice advocacy strategy
Working in partnership with UK and global organisations to develop evidence‑based policy positions
Influencing UK, regional and global policy debates on climate change
Representing CAFOD in coalitions, to decision makers, in church networks and at international forums
Writing policy briefings, reports and communication outputs
Building relationships with external stakeholders and decision makers and UK and global levels
Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice
Supporting advocacy work of partners and global networks on debt cancellation and financial system reform
Providing strategic and technical advice across the organisation
Any other relevant duties reasonably required
Person Specification
Strong background working in climate policy and/or international development policy
Excellent analytical and research skills and an understanding of how to form strategic policy positions
Experience of developing strategic advocacy plans
Experience of lobbying decision makers
Background working with partners and coalitions, both in the UK and overseas
Excellent written and verbal communication skills
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected.CAFODwill make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in planning and delivering outreach activities.
· Supervise outreach staff and volunteers.
· Build relationships with community partners.
· Monitor and report on outreach performance.
· Deputise for the Group Manager when required.
· Promote a culture of empowerment, trauma-informed practice, and continuous improvement.
Support the Group Manager to :
· Design and implement outreach strategies to engage diverse communities.
· Develop community-led projects and initiatives that promote mental health and wellbeing.
· Ensure service user voices shape outreach and development activities.
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of community services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within therapeutic services, ensuring robust policies and procedures are in place.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
Management and Leadership of the SBS Team
The SBS Manager will:
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
Safeguarding and Risk
The SBS Manager will:
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
Training and Development
The SBS Manager will:
Policy, Procedure and Service Development
The SBS Manager will:
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
Person Specification
Essential
Experience
The successful candidate will have:
Knowledge and Skills
The successful candidate will demonstrate:
Personal Approach
The successful candidate will:
Practical Requirements
Desirable
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in managing crisis response and advocacy teams.
· Provide case oversight and ensure adherence to advocacy standards.
· Support safeguarding and risk management processes.
· Monitor service performance and prepare reports.
· Deputise for the Group Manager when required.
Support the Group Manager to :
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
Person Specification
Experience
· Experience in crisis intervention or advocacy services.
· Supervisory experience.
Skills & Abilities-
· Strong leadership and team management skills.
· Strong organisational and interpersonal skills.
· Excellent communication and interpersonal skills.
· Ability to work strategically and operationally.
· Skilled in safeguarding and risk management
· Ability to design and implement outreach strategies
Knowledge
· Knowledge of relevant legislation (Mental Health Act, Care Act).
· Understanding of mental health and wellbeing issues.
· Knowledge of clinical governance and therapeutic frameworks.
· Awareness of equality, diversity, and inclusion in service delivery.
· Familiarity with GDPR and other compliance requirements.
Values & Approach
· Commitment to Rochdale and District Mind’s values.
· Person-centred and trauma-informed approach.
· Commitment to anti-discriminatory practice and service user empowerment.
Qualifications-
· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Fundraising Research Officer.
This is a unique opportunity to join the Fundraising Team at Yorkshire Wildlife Trust, and we can’t wait to have you on board. As a member of a dynamic and fast-paced team, you’ll provide critical support in researching and mapping our internal and external networks, in addition to delivering essential work to grow the Trusts philanthropic portfolio.
A curious and inquisitive mindset is key to this role, with a desire to fact find and build connections across Yorkshire and beyond. You will have a natural skill for data processing and communication, whilst also being able to creatively interpret your findings and write reports. You will lead, develop and implement research processes and cooperate collaboratively with colleagues of all levels. You will have your finger on the pulse of fundraising sector trends and be able to provide insight in risk research, due diligence and marketing. We are a very creative and ambitious team, and so a common-sense approach to problem solving and enthusiasm are essential for success in this role.
Research skills are essential to this role, and so an undergraduate degree is required, with desired experience at postgraduate level, too.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.
Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Sunday 4th October at midnight
We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Interview date: Tuesday 20th October
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.
We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.
The client requests no contact from agencies or media sales.
Citizens Advice Brighton & Hove is looking for a highly organised and proactive person to take on a new Central Services Coordinator role, helping to make sure the practical systems that keep our organisation running are well organised, up to date and followed through.
This is a varied role working across the whole organisation. You’ll coordinate processes across areas including HR administration, reception support, IT and equipment, premises and health and safety, payroll preparation and wider organisational support. An early priority will be helping us streamline our existing processes and make effective use of our new BrightHR and BrightSafe systems.
We’re looking for someone who is confident in taking ownership of their work, can organise and improve processes, manage competing priorities and work independently to make sure things get done. You don’t need to be an expert in HR, IT or health and safety – what’s important is that you are organised, comfortable learning and using systems, good at working with different people, and able to spot what needs doing and follow it through.
This is a great opportunity for someone who enjoys making things work well behind the scenes and wants to play an important role in supporting a busy local charity.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous online survey to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this. Appointment to this role will be subject to successful references and a basic DBS check.
The deadline to apply for this role is 9.00am on Monday 5th October 2026.
Interviews are expected to take place the week commencing 12th October 2026.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Innovation and Project Officer role
Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.
Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.
About you
You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.
How to apply
For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 15 September 2026.
First-round interview (virtual): w/c 21 September 2026.
Second-round interview (in-person): w/c 28 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Talent Acquisition Manager
Reporting to: Head of People and Culture
Salary Range: £40,000 - £45,000
Contract Type: Permanent
Location: Hybrid
Hours/Days per week: 35 hours, Monday to Friday, 9am - 5pm
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
To lead and deliver Felix’s direct recruitment strategy, attracting, sourcing and securing exceptional talent across the organisation. The role will reduce reliance on agency recruitment, enhance cost-effectiveness, and build hiring capability by partnering with and developing Hiring Managers to make confident, inclusive and effective recruitment decisions.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Essential Criteria
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



If you are passionate about making a difference for PWS families in Northern Ireland, we want to hear from you!
PWSA UK is a small charity providing lifelong support to all those affected by Prader-Willi Syndrome (PWS). PWS is a rare genetic condition causing an overwhelming and uncontrollable drive to eat that can be life-limiting, as well as learning and physical disabilities. We provide a dedicated helpline, a comprehensive information hub, a network of peer support groups, a varied programme of community events, training for professionals working with those with PWS, and support for vital research. Our aim is to help our amazing community overcome the challenges and live life to the full with PWS.
We are looking for a part time PWS Specialist Adviser for Northern Ireland to support the PWS community in Northern Ireland. PWS is a rare and isolating condition and our ambition it to reach families in Northern Ireland to provide impactful advice, support, information and training. The ideal candidate will have an in-depth working knowledge of health and social care systems and education in Northern Ireland as well as a belief in the potential and value of people with Prader-Willi syndrome.
You will need to be able to demonstrate excellent interpersonal and communication skills, as well as being self-motivated and able to engage with families, health care professionals and policy makers. You will build on the excellent work of our existing support worker to continue engage and enable the PWS community.
The position is part time (14 - 18 hours a week) and is home based and ideal for someone living in Northern Ireland
Please contact us via our website for more information or to get in touch for an informal conversation about this opportunity
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
Finance Director
Hours of work 30 hrs / 4 days per week, permanent contract
Based Newhaven, with some hybrid working available after completing induction
Starting Salary £65K per annum pro rata
Sussex Community Development Association (SCDA) has been supporting people and communities to thrive for over 28 years. We deliver a range of projects, services & activities aimed at improving economic stability and opportunity, health and wellbeing, and addressing loneliness, social isolation and social cohesion. Come & join our flexible, inclusive and friendly organisation in this crucial role, and help make a difference!
Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!
You will be a qualified accountant with an understanding of the complexities of working within the 3rd sector funding framework. With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently. You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position to support the delivery of SCDA’s services and enterprises, and which fulfil the organisation’s mission and values.
As a manager you will also provide effective leadership, operational support and direction to the well-regarded finance team.
Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Interviews will be held in Newhaven.
Closing date: 5pm on Sunday 27th September 2026
1st stage interviews: Wednesday 7th October 2026 / 2nd stage interviews: Wednesday 14th October 2026
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match.If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the CEO or HRD.
SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health
Registered Charity Number: 1094905
Company Limited by Guarantee: 3387617
Supporting people and communities to thrive
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Assist Team Manager is responsible for the end-to-end delivery of operational advice service contracts managed by Auriga and is responsible for effectively managing individual and team performance.
Responsibilities:
Management: You will line manage a team of direct reports, including setting clear objectives aligned to corporate strategy, conducting performance reviews, dealing with HR issues, providing support, coaching and technical supervision.Identify training needs and provide opportunities for team members to develop their skills and knowledge
Performance monitoring: Drive your teams individual and overall performance through monitoring, training, coaching and where needed the implementation of performance improvement plans.
Resource Planning: Optimising resources in the Assist team, to ensure high quality, efficient and a cost-effective service. Effectively forecast the required FTE to achieve contractual requirements and assign tasks and monitor to ensure completed in a timely manner.
Culture: Create a positive and engaging work environment that motivates team members to perform at their best
Contract Management: Contract delivery and onboarding of advice service contracts held by Assist, ensuring SLA’s and KPI’s are achieved. To include stakeholder management and regular reporting on performance;
Process Improvement and innovation: Identify and implement continuous improvements to process to ensure we are effective and efficient in our operations, to improve the customer journey of our beneficiaries, and to better achieve business objectives.
Requirements:
At least two years’ experience of managing people, preferably within an advice sector setting, and be able to demonstrate a proven track record of success
Experience of delivering outstanding customer service and process improvement, and be able to demonstrate the impact that you have achieved
Demonstrable experience of managing teams remotely, using technology to support
Ability to demonstrate your leadership skills, and ability to motivate and manage the performance of your team, encourage them to achieve their full potential
Excellent communication skills both verbal and written and be able to use your communication skills to create healthy relationships with your team and others.
The ability to work under pressure, manage and plan own workload and plan the workload of your team
Experience of managing contract performance and achieving excellent performance against SLA’s and KPI’s, be able to identify and react to any areas of concern and address
A good working knowledge of welfare rights and debt advice practices
Helping organisations to help others! Mission: Supporting people through life's challenges.
The client requests no contact from agencies or media sales.