Jobs in Southall
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JUSTICE is looking to recruit a Legal Director to join our friendly, outcome-focused and values-led team. This is a senior and highly influential role, offering an exciting opportunity for an experienced legal leader who is passionate about improving the UK justice system and committed to advancing meaningful legal and policy reform. We are looking for someone who brings deep legal and policy expertise, strategic insight and a collaborative approach to leading and delivering impactful research and policy work.
The successful post holder will be an inspiring and experienced leader with a strong background in law, policy and justice system reform, and someone who enjoys both shaping strategic direction and supporting others to deliver high quality work. You will be motivated by JUSTICEʼs mission to strengthen the rule of law, protect human rights and improve access to justice, bringing the confidence, sound judgement and integrity required to lead at a senior level and represent the organisation externally.
You will have strategic responsibility for planning and delivering JUSTICEʼs legal and policy programme, ensuring alignment with the organisationʼs wider strategic goals and working closely with the Chief Executive, Director of Strategy and Impact and wider leadership team.
As a leading legal and policy expert, you will play a central role in developing and maintaining strong relationships with a wide range of stakeholders, including government ministers and officials, parliamentarians, the judiciary, service delivery organisations, civil society partners and people with lived experience of the justice system. Working collaboratively with colleagues, you will help shape advocacy and influencing strategies designed to drive legal and policy reform across the UK.
You will oversee the planning, delivery and resourcing of JUSTICEʼs legal and policy work, ensuring strong project management, effective budget oversight and timely reporting on risks, progress and impact. You will also contribute to organisational sustainability by identifying funding opportunities and supporting fundraising efforts, recognising the importance of sustainable resourcing to the charityʼs long-term success.
If this sounds like something youʼd be interested in and something you would enjoy doing, please do apply!
JUSTICE is a law reform charity working to build a fairer UK justice system within everyone’s reach.
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is looking for a Corporate Partnerships Executive to play an essential role in our Partnerships Team. This role will play a key role in supporting the execution of our new business strategy; identifying leads to build a strong prospect pipeline, creating proposals and pitching to secure exciting and impactful new partnerships for CoppaFeel!.
You will be the first point of contact when enquiries arrive from our website or our corporate inbox and you will manage the stewardship and donor journey of these leads.
The Corporate Partnerships Executive will sit within the Partnerships Team as part of the Fundraising Directorate, and will work closely with the other Corporate Partnerships Executive and Corporate Partnerships Manager. They will report to the Corporate Partnerships Manager. This role will support the team with stewardship of existing partners and fundraisers as well as administration; such as sending invoices, writing thank you letters, sending out fundraising materials, and much more. This role also will be required to attend fundraising and partnership events to represent CoppaFeel!.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties and Responsibilities
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Support the Corporate Partnerships Manager with building and maintaining a pipeline of prospect corporate partners, nurturing relationships to grow into long-term collaborations
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Ensure all corporate enquiries receive timely acknowledgement and communication, putting donors on the right supporter journey
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Researching and completing due diligence on prospects and partners
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Support on writing, reviewing, developing and presenting proposals and pitches
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Research sector trends and opportunities to identify new business prospects
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Design and execute creative approaches to prospects in line with CoppaFeel’s brand
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Support on account management some of our smaller newly acquired partnerships throughout the year, and particularly during Breast Cancer Awareness Month
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Source raffle prizes and gift-in-kind for partnership events
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Attend partnership events and wider fundraising events representing CoppaFeel! and sometimes working out of office hours (TOIL given)
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Support with copy-writing and content creation for internal and external communications channels including website content, social media posts, e-newsletters, blog posts and content for partner channels
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Support the day-to-day administration of the partnerships team across both new business and account management workstreams
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Coordinate fulfillment of fundraising materials requested by partners and supporters
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Work with the Finance team to keep accurate up-to-date income records for partnerships
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Keep CRM systems and partnership records up-to-date and accurate
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Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings
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Support CoppaFeel!’s EDI strategy, to ensure our partnerships are helping us reach as many young people as possible
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Support the Corporate Partnerships Managers, Senior Corporate Partnerships Manager, Head of Partnerships and wider fundraising team as and when needed during busy periods.
Skills, Experience and Qualifications
Essential
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Experience working on a fundraising team for one year
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Experience working within a corporate fundraising team
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Experience of supporting on the new business process
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Experience of communicating with stakeholders over email and telephone
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Experience in writing donor communications
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Good organisational and time management skills
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Good research skills
Desirable
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Experience of managing relationships
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Experience working on a donor CRM system
Application information
Applications will close at the end of the day on Sunday 14th June with the aim to commence a shortlisting test as applications come in and interviews week commencing Monday 22nd June.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.
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Employee Assistance Programme
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Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
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Access to Self Space training and 1:1 therapy
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Core working hours of 10am to 4pm
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Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
- Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
- Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
- Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.
Supporter Care & Experience
- Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
- Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
- Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
- Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
- Oversee the processing of acknowledgements and problem payments.
- Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.
Supporter Retention & Engagement
- Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
- Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
- Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.
Budget & Performance Monitoring
- Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
- Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
- Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
- Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.
Data, Processes & Compliance
- Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
- Manage the development and documentation of procedures covering all supporter care processes and data capture.
- Support colleagues in their use of the CRM database and maintain data entry procedures.
- Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.
Cross-Team Collaboration & Partner Management
- Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
- Take a lead in managing relationships and processes with response handling agencies and other external partners.
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Mission Without Borders UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Services Administrator to play a key role in making every supporter feel valued, appreciated, and connected to our mission.
In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel connected to our mission.
You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.
You will also serve our London based team by equipping team members to work effectively and helping build a fun, collaborative and productive culture.
We are seeking someone who brings:
· Hands-on experience processing offline and online donations across multiple channels
· Strong knowledge of Gift Aid regulations and Direct Debit compliance
· Exceptional attention to detail and problem-solving skills to keep things running smoothly
· Great communication skills and the ability to work effectively with colleagues across the organisation
· Experience using Salesforce or supporter databases to manage and track supporter interactions
· Exceptional customer service skills and experience
You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by a desire to make a difference.
Mission Without Borders (MWB) is an international Christian charity working in Eastern Europe. We operate in eighteen countries across the world with fundraising offices in twelve and field offices in Albania, Bosnia- Herzegovina, Bulgaria, Moldova, Romania, and the Ukraine. We seek to bring practical and spiritual support, enabling and encouraging people to lift themselves out of poverty, and always sharing the hope that is found in Jesus Christ.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
- Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
- Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
- Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
- Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
- Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
- Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
- Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
- Recruit, train and onboard new volunteers with the support of the Head of Department as required.
- Manage own, limited, complex caseload of clients where required to support the volunteer casework team.
Casework Management
- Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
- Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
- Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
- Report on team progress to the Head of Department via pre-arranged channels and format.
- Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
- Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
- Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
- Attend and contribute meaningfully to team meetings
Person specification
- In-depth understanding of the UK asylum system
- Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
- Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
- Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
- Clear leadership ability, with the capability to act with initiative and drive
- An understanding of the volunteer experience including potential challenges volunteers may face
- Self-motivated and used to managing multiple priorities to meet deadlines
- Collaborative team member with excellent verbal and written communication skills
- Strong digital literacy, including ability to work on Google Workspace and Office 365
- Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – end November 2026
Hours: 34 hours per week
I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.
Key Responsibilities:
- Handling phone and email enquiries from campaign participants
- Logging supporter interactions and updating records in the CRM
- Processing donations accurately
- Sending thank-you cards as part of the donor journey
Ideal Candidates Will Be:
- Warm, personable, and confident speaking with supporters
- Comfortable managing calls and admin tasks simultaneously
- Detail-oriented and organised
- Based in London (due to office-based days)
- Experience with supporter care or databases is a plus – full training provided
If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.
Apply online today to register your interest – interviews happening quickly.
Do you believe that East London’s future should be shaped by the people who live here? Be part of a team that is making that happen through creative and inclusive participation.
BD Giving is looking for a Communications Coordinator, with a focus on digital comms, who is creative, has a sense of curiosity, can take the initiative, and work to tight deadlines. You will be working with the team to ensure people know about BD Giving and what we do, using digital comms and social media to tell our story, and spotlight our programmes, opportunities and events.
We are a small, creative and highly passionate team with the ambition to revolutionise the way funding works.
We have a superb office space and regularly deliver programmes across the borough. Our core hours are 10:00am – 3:00pm . Due to the nature of community work, some evenings and weekends are required but you will have sufficient notice. At work we show up and go the extra mile, but we also operate on a four-day workweek, so there will be an extra day to your weekend to recharge.
Job Description
We are seeking someone with a curious approach - to ask the right kind of questions to help us tell our story so local communities can better understand what we do and get involved. You will work within the Programmes team to collaborate on how we can bring all of our programmes to life so we’re continuing to reach new audiences and to strengthen relationships with the local social sector.
What experience is needed?
- Experience of creating content and delivering communications across multiple channels
- Experience of social media platforms (especially Meta, LinkedIn, and Tiktok) and how to plan and schedule brand content
- We are particularly interested in candidates from Barking and Dagenham and global majority backgrounds
The kind of person we're looking to work with
- Knowledge of current best practice in social media and digital communications
- IT and digital skills, including knowledge of Slack, Canva, AI and the willingness to learn new digital skills. Also an interest in video editing, photography, and basic design work.
- Ability to listen, ask clarifying questions and translate information into clear communications.
- Some understanding of evaluation methodology and data analytics for digital communications including social media platforms
- Understanding of delivering brand compliant communications
- Excellent organisational skills – able to manage time, schedule communications plan, prioritise tasks, and keep track of detail
- Curiosity – interested in how things work and open to exploring new systems or ways of doing things
- A helpful, proactive attitude – ready to pitch in and take initiative where appropriate and a willingness to learn and take feedback on board
How to apply
Write a covering letter (of no more than two sides) detailing your suitability to the role with specific reference to the person specification included above and in the Job Description PDF, with clearly stated evidence and examples. You'll need to provide a CV stating your work history.
Click on the appky button now to learn more.
Timeline
The deadline for submission is 28 June 2026 at 23:59. Any submissions received after this time will not be reviewed.
Interviews will be held on the 15 and 16 July 2026, in-person at our office in central Barking, London.
Due to anticipated demand we may only be able to respond to applicants that are invited for an interview.
We’re a funder that involves local residents in making decisions about the investments that affect them and their borough.
Play a leading role in shaping the future of Saferworld’s philanthropic partnerships and help drive funding that supports peacebuilding around the world. This is an exciting opportunity for an experienced relationship builder to grow a high potential income stream with real global impact.
Saferworld works to prevent violent conflict and build safer lives across Africa, Asia and the Middle East. As our Philanthropy Manager, you’ll join a committed, values‑driven team working in solidarity with people affected by conflict. You’ll lead on a portfolio of established philanthropic partners while also identifying and cultivating new opportunities that align with our mission and principles.
This is a role with genuine scope for creativity and innovation. You will shape cultivation strategies, co‑create funding opportunities with colleagues and partners, and represent Saferworld externally to deepen relationships and secure high‑value, multi‑year support. You will also help position the organisation to engage high net‑worth individuals, foundations and donor‑advised funds as we diversify our income.
Working closely with programme, policy, communications and finance teams, you will ensure our proposals, reports and donor care reflect the quality, impact and integrity of our work. A smaller part of your role will involve overseeing individual giving and gifts in wills, supported by the Funding Officer.
If you are motivated by building meaningful partnerships, influencing change, and contributing to a more peaceful world, this role offers the chance to make a tangible difference while shaping a growing area of work at Saferworld.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Salary: £41,063 – £45,626 per annum
Contract: Permanent, full time
Location: Home based (with regular travel to London and across the UK)
Closing date: 8th May
Benefits: 27 days annual leave bank holidays with the option to buy another week & additional December closure day, enhanced parental leave, Cycling UK membership, Medicash Healthcare plan
We’re very excited to be recruiting a Philanthropy Manager to join the team at Cycling UK and play a pivotal role in shaping and growing the organisation’s major donor and legacy fundraising programme.
This is a senior and influential role, offering the opportunity to build and embed philanthropy at the heart of Cycling UK. Working closely with the Head of Fundraising and colleagues across the organisation, you will help transform a developing programme into a mature, relationship-led income stream that delivers sustainable long-term growth.
You will lead the development and delivery of the philanthropy strategy, managing major donor and legacy pipelines, designing compelling stewardship and engagement opportunities, and securing high-value, multi-year gifts. The role combines strategic leadership with hands?on delivery and will suit someone motivated by building meaningful donor relationships, creating inspiring propositions and demonstrating impact.
To be successful as the Philanthropy Manager, you will need:
- Proven experience in major donor and relationship-led fundraising, with a strong track record of securing high-value gifts
- Understanding of legacy and trust & foundation fundraising, including pipeline management and stewardship
- Excellent relationship-building and communication skills, with confidence engaging senior stakeholders and supporters
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2945JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
The Facilities & Compliance Manager maintains a safe, secure and fully operational theatre building and supplementary space (Empire 2) ensuring strict compliance with building and health & safety regulations and acting as the primary Health & Safety Officer for the venue. The role provides high quality facilities management and oversees external contractors working in the venue and supplementary spaces. Further, the role performs day-to-day operations such as opening-up, daily building checks and assisting with room set-ups and deliveries.
Facilities & day-to-day management
- Serve as a primary keyholder, handling opening-up procedures and security deactivation
- Perform daily building inspections to identify maintenance/security issues and ensure the building is safe and ready for use
- Manage both reactive and planned preventative maintenance (PPM) across the building fabric and mechanical/electrical systems
- Supervise external contractors and specialist service providers, ensuring risk assessments and method statements (RAMS) are obtained prior to commencement of works and Service Level Agreements are met
- Manage waste disposal, recycling, and environmental sustainability initiatives
- Assist with physical room set-ups and spatial configurations for rehearsals, meetings, conferences and front-of-house hospitality
- Receive deliveries and safely distribute stock/equipment across the venue
- Oversee site security systems, including CCTV, access control and key management
- Coordinate alarm response as part of a rota with others, including out of hours cover
Statutory compliance
- Ensure compliance with building regulations and health and safety laws
- Manage statutory inspections including, but not limited to:
- LOLER (lifting equipment)
- PUWER
- National Inspection Council for Electrical Installation Contracting (NICEIC) testing (fixed wire and PAT testing)
- Water hygiene/Legionella
- Gas safety
- Emergency lighting
- Fire alarm, firefighting equipment, evacuation chairs
- Coordinate regular emergency drills such as fire evacuation and invacuation
- Maintain up to date records of all statutory compliance audits, inspections and certifications reporting to senior management as required
Health & safety leadership
- Act as the primary Health and Safety Officer for the venue
- Review RAMS and monitor safety during technical fit-outs, load-ins and strike periods in conjunction with the Technical Manager and Tech Team
- Maintain the accident book and lead Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) reporting
- Deliver health and safety induction training for all new staff
- Ensure adequate provision of first aid kits throughout the building and monthly checks to ensure they are stocked, compliant and ready for use
- Provide regular safety briefings to visiting theatre companies
- Coordinate annual risk assessments for all departments and public spaces
Budget & administration
- Assist the Capital Projects and Facilities Associate in formulating and managing the annual facilities operational budget
- Negotiate service contracts to ensure cost efficiency and value for money
- Maintain up to date statutory compliance records and risk assessments
Are you a qualified finance professional looking for a high-impact contract role within an international charity? This is a unique opportunity to join during a pivotal period of growth and transformation, helping integrate UK and US finance operations while ensuring robust financial control, compliance, reporting and governance.
Working closely with the VP of Finance, you will provide strategic financial leadership while remaining hands-on with financial operations, systems migration, board reporting and statutory compliance. This role would suit someone who thrives in a changing environment and enjoys improving processes, systems and reporting.
Key Responsibilities
- Lead the integration of UK finance operations into a global finance function
- Support the migration from QuickBooks to NetSuite and Barclays to HSBC
- Support budgeting, forecasting and financial planning activities
- Prepare board reports and provide financial insights to senior stakeholders
- Lead UK audit activity and support statutory filings with Companies House and the Charity Commission
- Review and improve financial policies, processes and reporting frameworks
Essential Skills & Experience
- ACA, ACCA or CIMA qualified
- 5+ years' finance experience
- Experience managing change, finance transformation or systems projects
- Board reporting and stakeholder management experience
- Experience managing or mentoring finance staff
Desirable Skills & Experience
- Charity or international NGO experience
- NetSuite implementation or migration experience
- Gift Aid knowledge
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. This is a front-line role where you’ll:
- Deliver excellent customer service, offering advice and guidance to callers and managing enquiries via phone, email and post.
- Process disclosure applications accurately, ensuring legal compliance and liasing with the Disclosure and Barring Service or AccessNI.
- Maintain and update customer and membership records using Microsoft Dynamics, resolving queries and discrepancies as needed.
- Support team operations through triage participation, reporting, training, and adherence to GDPR, organisational policies, and health & safety standards.
This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.
Why You’ll Love Working Here:
- Purpose-driven work: Everything you do helps protect children and vulnerable adults.
- Flexible working options: Balance your life and work with hybrid arrangements.
- Professional growth: Opportunities to learn, innovate, and lead.
- Supportive culture: Join a friendly, collaborative team that values your ideas.
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.
Job Title: Communications & Engagement Officer
Reports to: Senior Communications Manager
Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel
Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements
Contract:Permanent
Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata
Purpose of the Role
The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.
The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.
This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.
The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.
The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.
This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.
Key Responsibilities
1. Communications planning and delivery (60%)
· Work with the Senior Communications Manager to manage the communications calendar.
· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.
· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.
· Plan and create or coordinate longer-form content, including case studies, articles and blogs.
· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.
· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.
· Support the development of communications, engagement and fundraising strategies and input into team planning.
2. Community and supporter engagement (30%)
· Manage and engage with our organic social media communities.
· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.
· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.
3. Other responsibilities (10%)
· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.
· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.
· Advise and support colleagues on compliance with brand guidelines, and create brand resources.
· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.
· Support other teams with ad-hoc requests for communications support.
· Take a proactive approach to professional development.
· Take on other marketing and communications tasks as required.
Person Specification
Essential
· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors
· Experience in a communications or fundraising role (this doesn't have to be in the UK)
· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:
o Understanding audiences
o User journeys
o Developing key messaging
o Audience stewardship
o Working with brand guidelines
· Experience of creating high quality campaigns or content to inspire or drive action
· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails
· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels
· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority
· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes
· A proactive and creative approach to problem solving and idea generation
· Comfortable within a fast-paced team and able to prioritise multiple projects
· Ability to pay close attention to detail, to maintain communications quality and accuracy
· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.
· Experience with one or more of the following:
o Design tools such as Canva
o Photography and film editing
o Website CMS software
o Email broadcast platforms
o Social media scheduling platforms
Desirable
· Lived Experience of Breaking Barriers’ cause
· Experience using Salesforce, or another CRM system
· Knowledge of GDPR and data protection principles as they apply to communications and fundraising
· Experience of monitoring and evaluating communications or fundraising activities
Other considerations:
· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action.
· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.

