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Trading Service is recruiting a sales and information administrator. Trading service provides uniform, resources, badges and gifts to our members along with other customer support services. We are looking for a motivated and dynamic individual to join the team in Cheshire.
As an administrator you will be required to work as part of the Sales and information team providing an effective sales and information service to the Associations customers and members, ensuring agreed levels of service are met. The job involves telephone and email customer contact. You should enjoy customer interaction and working in a busy environment as part of a team that’s sociable, fun and thrives on providing excellent customer service.
The successful candidate will have experience in working with service providers, analysing and reporting information and recommending improvement actions. In addition, you will have strong verbal and written communication skills, be proficient using Microsoft office programs, stock and order management systems and customer information systems.
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face‑to‑face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire.
Pay and conditions.
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities.
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Applications should be made on the application form available on the Centre for Sustainable Energy website.
Your application should demonstrate how your skills and experience relate to the person specification on the job description.
The closing date for applications is 17:00 on Thursday 28 May 2026
If you have not heard from CSE by 17:00 on Friday 29 May 2026, please assume that your application has been unsuccessful.
Interviews will take place on Thursday 4 June, and Friday 5 June 2026.
If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for an Advocate to join our team in the Lambeth, (Greater London) area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
This is an exciting opportunity for Advocates to join and shape this service covering the Lambeth- Greater London area. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore the ability to confidently use public transport or drive and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
Please follow the link to the vacancy on our website for more details on how to apply.
Important Dates:
Closing date for applications; Midnight on 26th of May 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please follow the link to the vacancy on our website for more details
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with the Henry Smith Foundation to recruit three Programme Assistants to join their Programme Teams. These roles sit at the heart of the organisation, providing high quality administrative and coordination support that enables colleagues to focus on meaningful, impact driven work.
This role plays a vital part in creating the conditions for good collaboration, inclusive ways of working, and well run decision making. It combines strong organisational skills with relationship centred working, care, professionalism, and a strong commitment to the Foundation’s values.
Key Responsibilities
Provide high quality administrative and coordination support to Programme Teams, helping ensure effective day-to-day operations
Manage diaries, meetings, travel arrangements, correspondence, and documentation for Programme colleagues.
Coordinate meetings, panels, webinars, and events, including agenda preparation, papers, note taking, and follow up actions
Support grants and governance processes, including maintaining accurate data on the grants management system
Act as a first point of contact for enquiries from applicants and external partners, providing clear and timely responses
Support basic budget tracking and financial administration in line with internal controls
Maintain shared resources, guidance documents, contact records, and knowledge banks to ensure information is accurate and accessible
Work collaboratively across teams to support inclusive, well run ways of working that reflect organisational values
Person Specification
Experience in an administrative or team support role within a busy office or organisational environment
Strong organisational skills, with the ability to manage multiple tasks and competing priorities
Excellent written and verbal communication skills
High level of accuracy and attention to detail, particularly when working with data and records
Confidence using standard office IT systems and databases
A calm, professional, and proactive approach, with the ability to work both independently and as part of a team
Empathy and alignment with the Henry Smith Foundation’s values, including a strong commitment to Diversity, Equity and Inclusion
What’s on Offer
Salary: £32,000 per annum
Hours: Part time, 28 hours per week
Contract: 18 Month Fixed Term Contract
Location: London, 2 Days Per Week in Kings Cross Office
Interviews: Monday 15th & Tuesday 16th June 2026
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Community Organiser
Salary: £26,950 - £27,972 per annum
Contract: Permanent
Working hours: Full time
Location: Working across Buckinghamshire with some travel to sites across the three counties (Bucks, Berks and Oxon). Hybrid working available.
The Community Organiser will help nature recover by collaborating with and organising communities around shared issues and interests, facilitating them to take action for nature in a way that is most meaningful to them, ensuring that positive change is sustainable and systemic. The Community Organiser will build trusting relationships with a range of community groups and stakeholders, identifying and developing local leaders to enable sustainable community-led change for nature.
The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.
The Community Organiser will help nature recover by collaborating with and organising communities around shared issues and interests, facilitating them to take action for nature in a way that is most meaningful to them, ensuring that positive change is sustainable and systemic. The Community Organiser will build trusting relationships with a range of community groups and stakeholders, identifying and developing local leaders to enable sustainable community-led change for nature.
You’ll be joining a small but cohesive team of community organisers working across the three counties of Berkshire, Buckinghamshire and Oxfordshire. While we work largely independently in our own areas, we come together often to evaluate and reflect on our work, so that we can continue to develop and improve our craft of organising.
What you’ll be doing:
What we’re looking for
For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team who are passionate about making a difference, when you work for us you’ll also receive
The Berks, Bucks & Oxon Wildlife Trust is committed to equal opportunities and maintaining a safe and secure environment for all children and young people. Therefore, the successful applicant for this position will be subject to pre-employment checks including an enhanced Disclosure and Barring Service (DBS) check. Please note, it is an offence to apply for this position if barred from engaging in regulated activity relevant to children.
The closing time and date for applications is 11.59pm on Tuesday 9th June 2026.
Online speed interviews will take place on Tuesday 16th June and in-person interviews will take place on Monday 22nd June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.
BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact BBOWT Recruitment Team if there are any reasonable adjustments we can provide during the recruitment process, including completing your application.
No agencies please.
What does it take to lead the national voice for special schools at a time of real change?
Chief Executive Officer (CEO) – National Association of Special Schools (NASS)
National – home-based, with regular travel across England and Wales, particularly London
£90,000–£110,000 per annum
Full-time, permanent.
About NASS
The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.
We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.
This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.
As our next Chief Executive, you will:
Why NASS?
Application
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 8th June 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Information Manager is an exciting role at MDUK, that will sit within the Services and Support team.
You'll:
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday, 24th May 2026
NB Interviews likely to be held on the W/C 10th June 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?
About us
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.
About you
You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals.
An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed.
Your knowledge and experience might involve:
Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.
You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.
Key responsibilities
Key requirements
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.
We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
We are looking for a strategic, values-driven and analytical Systems Improvement & Learning Lead to strengthen the effectiveness, consistency and impact of domestic abuse services across London, ensuring meaningful safeguarding outcomes for victims and survivors.
This role is full-time and hybrid, with a minimum of one day per week in the office and occasional travel across London to engage with partners and services.
As a Systems Improvement & Learning Lead, you will be a senior leader within our Pan London Domestic Abuse Service, sitting on the Domestic Abuse Leadership Team and reporting to the Head of Service.
You will lead system improvement, learning and operational excellence across our London services, with a specific focus on MARAC practice and impact, high-risk harm and homicide prevention, learning from Domestic Abuse Related Death Reviews (DARDRs), and equity, access and cultural competence.
This role combines strategic challenge with operational leadership. It requires credibility with frontline practitioners, confidence with senior leaders, and persistence where systems resist change.
Key Responsibilities:
About You:
Ideally, you will be an experienced system leader with a strong operational background in domestic abuse and safeguarding. You will bring credibility, analytical rigour and the confidence to challenge established practice constructively, while maintaining effective partnerships across complex, multi-agency environments.
You will be motivated by learning, improvement and equity, with a strong commitment to trauma-informed, culturally competent and survivor-centred practice.
This is not a coordination, compliance or meeting-management role - it is a role for someone prepared to lead change where it matters most.
You Will Need:
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
Executive Assistant
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Executive Assistant.
About the role
We have an exciting opportunity to join SARSAS as our Executive Assistant. You will provide high-level, proactive support to the CEO and Board,
Working closely with the CEO, you will bring structure and clarity to a fast-paced workload, ensuring priorities are well managed and time is used effectively. This includes managing a complex diary and inbox, acting as a gatekeeper, organising meetings, preparing documentation and supporting effective communication across the organisation.
You will help track key actions, deadlines, and priorities, driving progress and accountability. You will also support the Board through high-quality administrative and governance support.
This is a role where your work will have real impact. Success in this role will be reflected in the CEO and Board being well-supported, well-prepared, and able to focus on strategic leadership, with confidence that the detail, coordination, and follow-through are in safe hands.
About You
You are highly organised, proactive, and able to bring clarity to a busy environment. You communicate confidently and professionally with a wide range of stakeholders, including senior leaders.
You are trustworthy, demonstrate sound judgement, and work with integrity. With strong planning and coordination skills, you can manage competing priorities and keep work moving forward while maintaining high standards of accuracy.
You are comfortable working independently, using initiative to anticipate needs, solve problems, and improve processes. Adaptable and resilient, you stay calm under pressure and take a positive, solutions-focused approach. You are motivated by contributing to work that makes a genuine difference to people’s lives.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Contract information
Applicants will undergo a basic criminal record check before employment starts.
Salary: £31,836 FTE
Hours: 25 – 30 hours per week (over a minimum of 4 days)
Responsible to: CEO
Based: Bristol with up to 50% working from home available
Pension: 5%
Annual leave: 27 days + bank holidays (pro-rata)
Contract: Permanent
How to apply
Closing date for applications is midnight on Sunday 31st May 2026.
Interviews will be held in person on Friday 12th June 2026.
Please ensure you are available for an interview on this date.
Interviews will be held in person in our Bristol but please indicate in your application if this is not possible so we can consider an alternative.
Support for people of all genders affected by rape or any kind of sexual assault or abuse at any time in their lives.
The client requests no contact from agencies or media sales.
Head of Customer Experience and Service Innovation
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Context:
Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.
CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.
These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together.
Purpose:
This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.
Passion:
This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.
Role:
Accountabilities:
Team and Capability Development
Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.
Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.
Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.
Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.
Modular Service Architecture (Design to Grow)
Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.
Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.
Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.
Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.
Decentralised Content & Knowledge Strategy
Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.
Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.
Impact-Led Design
Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.
Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).
Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.
Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements.
Senior Leadership Team Contributions:
Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.
Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.
Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.
Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.
Play an active role as a member of the team in:
Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.
Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.
Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.
Measurable Outputs:
Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function
Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).
Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.
Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration
Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.
Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.
Meantime to innovation: Reducing the time it takes from idea to implementation.
Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement
Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.
Culture:
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Other responsibilities include:
Being willing to pray with staff and fully engaged with our Christ-centred culture.
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
Attending annual CAP staff conferences.
Completing all compulsory CAP training within given timescales.
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person:
Education:
Degree level or equivalent vocational training.
Strengths / Working Genius:
Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:
Strategic Arranger
Invention, Discernment
Experience:
Essential
Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy.
Experience of working in regulated industries.
Experience of working with modular design.
Track record of developing and executing successful service architecture and design.
Experience managing budgets and forecasting return on investment.
Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.
Desirable
Experience of working with Theory of Change.
Experience working with non-profit organisations, churches, or in a church based social action context.
Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.
Skills/Abilities:
Systems thinking, with the ability to use data to inform decisions and measure impact.
Ability to speak the language of UX, Data and Tech.
Excellent communication skills.
Experience of inspiring and listening in a movement culture.
Proven ability to lead and develop high-performing teams.
Ability to navigate complex regulatory environments.
High emotional intelligence and ability to understand the human factors involved in the role.
Christian Commitment:
The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.
The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
A responsibility to ensure a safe environment in which CAP services can be delivered.
Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Job Title: Administrator
Salary: £28,000.00 per annum
Contract: Permanent
Hours: Full Time (35 hours per week)
Location: Methodist Church House
Hybrid Working: For office-based roles, a hybrid working pattern may be possible, typically 3 days in the office and 2 days working remotely, in accordance with the team and organisation needs. Hybrid working will be supported wherever possible and is dependent on the postholder having a safe, secure, and effective remote working environment. Where this cannot be accommodated, the role will be office-based.
Are you an experienced and capable administrator who would enjoy using your skills in a role that makes a real difference?
We are seeking a highly organised, proactive, and service‑oriented Administrator to provide professional administrative support to the Mission Team. This role includes effective support for a range of events, with particular responsibility for the Methodist Children and Youth Assembly (3Generate).
About the Role
This role is central to ensuring that the Mission Team’s workplans, priorities, and objectives are delivered effectively and smoothly. Working collaboratively with colleagues, volunteers, and external partners, you will play a key role in supporting events, programmes, meetings, and communications, helping to ensure smooth and effective delivery.
The postholder will be:
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
· Generous annual leave (plus an extra 3 days over Christmas/New Year)
· Flexi-leave and or TOIL (where applicable)
· Access to an on-site Wellbeing Adviser service.
· A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
Join us in making a meaningful difference. Apply today!
Closing date for completed application forms: 24 May 2026
Interviews will be held in London on: 3 June 2026
Please note that we reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, we encourage you to submit your application as early as possible
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Deputy Youth Work Manager
Are you motivated, energetic and organised with the ability to connect with both young people and colleagues/volunteers? Are you passionate about helping young people unlock their potential?
If you’re fun, full of energy, yet know how to stay composed under pressure, then this role might be just what you’re looking for.
As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Deputy Youth Work Manager
Location: Crewe (until the site on Oak Street in Crewe, is fully operational, you will be required to work in other locations. Some hybrid working may be required)
Salary: £35,000pa (Dependent on experience)
Contract: Permanent
Hours: Full-Time, 37.5 hours per week, which will include evenings/weekends.
Benefits: 33 days holiday (inclusive of bank holidays). Workplace pension Access to our Employee Assistance Programme. Free meals on duty (once open). Free gym access (once open). Access to OnSide’s Talent Academy; bespoke training and mentoring.
Closing Date: 25th May 2026
About the Role
As a key part of the delivery team, you’ll be at the heart of the action, leading the way in projects with an educational focus. You will also have specific oversight of education partnerships and participation. Your mission? To create an exciting, high-quality programme that’s fun, engaging and truly makes a difference all while keeping young people at the centre of everything you do.
No two days are the same, so you’ll need to be versatile, leading the creation of educational programmes while supporting both the recruitment and development of the delivery team. You’ll also be responsible for the smooth implementation and operation of educational programmes, whilst supporting the rest of the core Youth Work offer as needed. You’ll be a crucial part of the team, welcoming up to 250 young people each session and creating a space where they can thrive!
Key responsibilities include:
If you’re passionate about giving young people the best experiences and opportunities, this is the role for you!
About You
You will have:
If you are passionate about youth work, committed to empowering young people and understand the issues facing young people their families and the youth work process, including contextual safeguarding… apply today!
You will be asked to submit a CV and Cover Letter (no more than one page) covering:
Applicants will be expected to demonstrate the experience, skills, knowledge and aptitudes listed, throughout the recruitment process. However, if you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. Why?... Studies have shown that women and Black, Asian, Mixed Race & other ethnically diverse people are less likely to apply for jobs unless they meet every single criteria/competency. The organisation is dedicated to driving change and to building diverse, inclusive and authentic workplaces, so if you‘re excited about this role but your past experience doesn’t align perfectly, please tell us how your experience is transferable… you may be just the right candidate!
About the Organisation
This is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Other roles you may have experience of could include Youth Worker, Youth Club Leader, Youth Club Lead, After School Club, Community Lead, Activities Manager, Activities Coordinator, Teaching Assistant, School Support, Youth Work, Family Support Worker, Children’s Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Team Manager Community (Young People)
Are you motivated, energetic and organised with the ability to connect with both young people and colleagues/volunteers?
If you’re fun, full of energy, yet know how to stay composed under pressure, then this role might be just what you’re looking for.
If you’re passionate about helping young people unlock their potential, we want to hear from you!
As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Team Manager – Community
Location: Crewe (until the site on Oak Street in Crewe, is fully operational, you will be required to work in other locations. Some hybrid working may be required)
Salary: £29,000 - £32,000 (Dependent on experience)
Contract: Permanent
Hours: Full-Time, 37.5 hours per week which will include Monday evening and Saturday daytime. Remainder of the hours will be flexible to fulfil the needs of the role.
Benefits: Days holiday (inclusive of bank holidays). Workplace pension Access to our Employee Assistance Programme. Free meals on duty (once The Dome opens). Free gym access (once The Dome opens). Access to OnSide’s Talent Academy; bespoke training and mentoring.
Closing Date: 25th May 2026
About the Role
As a key part of the delivery team, you’ll be at the heart of the action, leading the way in Clubs for young people aged 8 to 12 years. You will also have specific oversight over the partnership offers. Your mission? To create an exciting, high-quality programme that’s fun, engaging and truly makes a difference, all while keeping young people at the centre of everything we do.
No two days are the same, so you’ll need to be versatile, leading the creation of the Junior club offer while supporting both the recruitment and development of the delivery team. You’ll also be responsible for the smooth implementation and operation of the Junior club programme, whilst supporting the rest of the core Youth Work offer as needed. You’ll be a crucial part of the Youth Zone, welcoming up to 250 young people each session and creating a space where they can thrive!
Key responsibilities include:
If you’re passionate about giving young people the best experiences and opportunities, this is the role for you!
About You
You will have:
If you are passionate about youth work, committed to empowering young people and understand the issues facing young people their families and the youth work process, including contextual safeguarding… apply today!
You will be asked to submit a CV and Cover Letter (no more than one page) covering:
Applicants will be expected to demonstrate the experience, skills, knowledge and aptitudes listed, throughout the recruitment process. However, if you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. Why?... Studies have shown that women and Black, Asian, Mixed Race & other ethnically diverse people are less likely to apply for jobs unless they meet every single criteria/competency. The organisation is dedicated to driving change and to building diverse, inclusive and authentic workplaces, so if you‘re excited about this role but your past experience doesn’t align perfectly, please tell us how your experience is transferable… you may be just the right candidate!
About the Organisation
This is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Other roles you may have experience of could include Youth Worker, Youth Club Leader, Youth Club Lead, After School Club, Community Lead, Activities Manager, Activities Coordinator, Teaching Assistant, School Support, Youth Work, Family Support Worker, Children’s Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
As our Fundraising Officer (Corporate) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You'll be driving our corporate fundraising efforts, delivering our ambitious plans and meeting financial targets.
You will lead innovative fundraising campaigns, foster and manage corporate relationships and ensure exceptional supporter experiences. Your role will encompass corporate campaigning and working with local and regional businesses to maximise support and donations to the charity.
In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by local organisations. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.
We provide specialist palliative and end of life care to adults with a life-limiting illness, who live in Winchester and surrounding village



The client requests no contact from agencies or media sales.