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Can you inspire and mobilise supporters to drive meaningful change for the Armed Forces community?
We are looking for a Campaigns Engagement and Mobilisation Officer to help grow and strengthen the Royal British Legion’s campaign supporter network, empowering people across the UK to advocate for the issues that matter most to serving personnel, veterans and their families.
This is an exciting opportunity to combine engagement, communications and campaigning expertise to deliver impactful policy campaigns, build lasting supporter relationships and help amplify the voice of the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
· Develop and deliver engaging supporter communication and mobilisation strategies that drive participation in national and local policy campaigns.
· Build, maintain and enhance campaign supporter journeys, working collaboratively with colleagues across Campaigns, Digital Marketing, Volunteering, Fundraising and Membership teams.
· Create compelling, accessible and high-quality content across a range of channels, including email, social media, websites and supporter communications.
· Coordinate campaign engagement activities, events and training opportunities that inform, inspire and empower supporters to take action.
· Identify, develop and support campaign champions and advocates across the UK, equipping them with the tools and briefings needed to influence decision-makers and raise awareness of Armed Forces issues.
· Lead on the management and development of campaign supporter databases and engagement platforms, ensuring excellent data governance, GDPR compliance and effective reporting on campaign impact.
Employee benefits include -
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Enhanced paid maternity, paternity and adoption leave
· Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: WC 10/08/2026
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
QCCA has served Camden’s communities for more than 40 years.
Today we support more than 3,000 local residents every year through:
With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.
Why This Role Is Different
This isn’t a traditional Finance Manager role.
Yes, you’ll oversee management accounts, budgets and audit preparation.
But you’ll also have the opportunity to:
You’ll have the freedom to improve how we work—not simply maintain existing processes.
What You’ll Be Doing
You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.
Working closely with our Chief Executive and Senior Management Team, you’ll:
Who We’re Looking For
We’re looking for someone who enjoys making organisations better.
You’ll probably have experience of:
Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.
We ask you to apply by sending us your CV and cover letter (2 pages) demonstrating your experience.
The client requests no contact from agencies or media sales.
The Director of Finance will lead on all aspects of the Museum’s financial management, including producing monthly accounts and strengthening internal controls and processes. They will oversee treasury functions, including the management of the Museum’s cash holdings and endowments. Serve as Company Secretary, ensuring full compliance with Charity Commission requirements and the Companies Act.
As part of the Leadership Team, they work closely with our board of trustees to manage the Museum’s finances in line with the forward plan and wider Museum strategies.
Key Accountabilities
What you'll bring
Experience:
Knowledge & Skills
Qualifications
The client requests no contact from agencies or media sales.
Job title: Engagement Officer
Department: External Relations
Responsible to: External Relations and Communications Manager
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Do you enjoy creating connections and turning them into opportunities?
Join our dynamic team as an Engagement Officer at UWC International, where you will play a crucial role in the External Relations team. With over 90,000 alumni worldwide, you'll collaborate with colleagues from our 18 schools across four continents and UWC International to connect alumni who are making a difference at local, national, and international levels.
We are seeking someone with experience in alumni engagement who is eager to grow and develop with us. This role is central to identifying and connecting with the alumni community, creating opportunities for collaboration, sharing impactful stories, and expanding our reach. With the support of senior colleagues your work will involve key areas, including the UWC hub and events such as our Impact Forums and UWC Day.
You will work closely with the External Relations and Communications Manager, the Head of External Relations, and the Chief of Staff, as well as colleagues in the Development, Funded Programmes, and Education teams.
The ideal candidate should be a people person who is passionate about helping talented young people access education, regardless of their background, and be committed to bringing together changemakers from around the world. You will also be a self-starter, innovative and curious who can support the growth and expansion of our engagement activities.
If this is you, please do not hesitate to apply.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages):
Your cover letter must:
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 10:00 AM UK time, Monday 10 August 2026
Interview and/or assessment dates:
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us create brighter futures after brain injury.
We're looking for a passionate and proactive Programme & Partnerships Manager to help expand our programme of activities and build partnerships that support adults living with brain injury, together with their families and carers.
You'll play a key role in:
Developing partnerships across the South West
Creating opportunities for rehabilitation, wellbeing and community connection
Supporting events and activities that bring survivors, families, carers and volunteers together
Helping grow the reach and impact of our charity.
If you're an experienced relationship-builder who wants to use your skills to create lasting impact, we'd love to hear from you.
Our VISION is a world where all those living with brain injury have their best chance of a full and rewarding life.
The client requests no contact from agencies or media sales.
Switchback is an award-winning charity supporting young men to live life differently after prison. As we launch our next strategic plan to grow our impact even further, we are looking for a new Director of Finance and Operations who can bring both strategic thinking and hands-on operational expertise to help us turn our ambitions into reality.
The Director of Finance and Operations is a key role in the leadership team of a dynamic charity making a real difference in young people’s lives. Managing a small team, you’ll have responsibility for a range of essential business functions central to Switchback’s success as a charity: financial and business planning, HR processes, infrastructure (including IT), governance, risk management and compliance.
You’ll also support our business development and strategic partnership-building, helping us tap into exciting new areas of income and impact, including our plans to share our learning through training and consultancy.
Crucially, you’ll oversee and develop our systems and processes in a way that protects Switchback’s agile and human working culture. This is a fantastic opportunity to play a central role helping Switchback achieve our aims of reaching more young men while inspiring change across the justice system and beyond.
The right candidate will have great strategic judgement, proven financial and business acumen, practical knowledge of operations and good governance, and a strong understanding of creating and leading high-performing teams.
You will have a collaborative approach to working with colleagues and trustees, enjoying getting stuck into the day-to-day business of running a growing charity, as well as the ability to bring in new external partnerships and contractual relationships that serve our commitment to providing real opportunities for our Trainees.
You will be driven to achieve great value for money and use smart processes to enable others to do their best work for a vital social cause.
As well as technical expertise, this role acts as a key sounding board for the CEO and Leadership Team, so you’ll also bring excellent listening skills and the confidence to act as a thinking partner across both strategic and operational issues. As a member of the Leadership Team, you’ll also model our values in the way you work, collaborate and communicate.
If you are interested in using your proven financial and operations management skills to contribute to our exciting next chapter, we’d love to hear from you. In return we can offer the opportunity to work in an organisation with a strong history of personal and strategic impact, where each day you will witness the incredible steps that our Trainees make to change their lives.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communities and Prevention Services
Job title: Head of Community and Prevention Services
Salary: £55,000 FTE
Hours: 30 – 37.5 hours
Contract Type: Permanent
Start date: ASAP
Reporting to: Chief Executive
Line Reports: x2 -3 (tbc)
Place of work: DENS locations in Hemel Hempstead/Some home working will be possible.
Overall Job Purpose:
As a member of the Senior Leadership Team, you will be instrumental in developing and driving forward DENS community and prevention services, during an exciting period for the charity, as we move into the new DENS Centre and relocate our Foodbank. As an ambassador both internally and externally, you will work collaboratively with the CEO and the wider leadership team to deliver DENS strategy and role model organisational values. With a focus on building and maintaining a strong network of external relationships, you will identify opportunities for growth and partnership working. You will be responsible for a diverse range of services in the community.
About You
You are a strategic and visionary leader with a solid background in the homelessness sector, a deep understanding of the challenges faced by the client community, and a firm grasp of safeguarding principles. With proven line management experience, you know how to motivate teams, coach peers, and foster a collaborative, high-performing culture. You excel at building strong external partnerships with local government and funders, using your exceptional interpersonal and communication skills to influence, negotiate, and champion DENS’s strategy. Highly organised and proactive, you bring strong project delivery skills to drive service innovation, such as leading the long-term development of the new DENS Centre, while remaining deeply committed to equity, diversity, and DENS’s mission to help rebuild lives.
How to apply
Read the full Job Description & Personal Specification.
If you match our criteria:
· Fill in the DENS Application Form including your Supporting Statement
· Closing date for receipt of applications is 9am 11th August 2026
· We may interview, and offer the role to a suitable candidate before the deadline
We will not accept a general CV for this role
Please advise us should you require adjustments to be made for you at interview.
Please advise us should you require adjustments to be made for you at interview.
Extra info re benefits……
Why join DENS?
You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.
Benefits include:
About DENS
Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.
We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.
To help rebuild the lives of vulnerable people in Dacorum who are facing homelessness, poverty and social exclusion.



The client requests no contact from agencies or media sales.
Job Title: Head of Finance - Business Partnering
Malaria Consortium works closely with valued partners to achieve a world free of malaria and associated health inequities, empowering people through access to healthcare. With 20 years of evidence-driven expertise, we deliver scalable, sustainable solutions that save lives and strengthen resilience.
Malaria Consortium is recruiting for a Head of Finance, Business Partnering on a permanent, full time basis to join our Finance team to be based in London, UK.
Job Purpose:
The post holder is required to have:
We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.
For UK-based roles, we offer Hybrid working arrangement where employees have the benefit to work from office one day per week unless otherwise agreed.
To apply for this position, you must have the right to work in the UK.
#Finance
#Head of Finance
#Finance Business Partner
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a unique and exciting opportunity to join the Shared Interest Foundation team, we are continuing to expand our reach and enhance our impact and are now seeking an enthusiastic and motivated individual to provide maternity cover for a 12-month fixed term contract. Start Date 1st September 2026.
Shared Interest Foundation is a dynamic and mission-driven charity dedicated to the development of sustainable enterprises, empowering women and youth, and building climate resilience in remote communities within Africa and Latin America.
In this role you will support and contribute to the Foundation’s growth by developing and contributing towards the effective delivery of projects in line with the mission and strategy of Shared Interest Foundation.
Responsibilities include:
Work with Foundation Manager and Project Officers in regions to develop potential new projects and new partners
Responsible for the Grants and Trusts Fundraiser incumbent to ensure the objectives of this role are fulfilled.Support the Grants and Trusts Fundraiser to deliver effective grant management, helping to ensure projects are delivered in accordance with the agreed budget, timeline and project objectives.
Provide oversight of the restricted fundraising process and support the Grants and Trusts Fundraiser to research, write and submit accurate and persuasive funding applications.
Lead on development and submission of high-quality project reports, with support from the Grants and Trusts Fundraiser.
Maintain and further develop strong partnerships with project partners and key stakeholders.
Work collaboratively with the Membership and Volunteer Engagement Manager to maximise volunteer support in line with the Foundation’s Strategic Plan.
Lead on the provision of project content for marketing and communication materials and work with the Marketing and Communications team to raise awareness of the Foundation through digital platforms and printed materials
Take an active role in Foundation business planning and budget development
Produce appropriate documentation including project status reports and support Foundation Manager to compile internal management and Board reports.
Provide reports and input as required for communication materials, including QR and Annual Review.
Support Foundation KPI monitoring and reporting.
About you
You will be an experienced project and fundraising professional with a strong track record in project development, grants and trusts fundraising, and delivering complex programmes from concept through to reporting. You will be an exceptional communicator who can build effective relationships with partners, donors, colleagues and beneficiaries across cultures and time zones, while producing clear, persuasive funding applications and high‑quality project reports. You will be organised, proactive and analytical, confident managing multiple priorities, budgets and deadlines, and comfortable contributing to strategic planning. A commitment to fair trade, international development, and the mission of Shared Interest is essential, along with the ability to work flexibly within a small, collaborative team, as well as providing line management support.A degree and or relevant experience in international development is a must and working knowledge of French or Spanish would be an advantage.
You will have strong social motivation – commitment to, and empathy with, the aims, objectives and values of Shared Interest.
About Us
We believe that people are our most valuable asset. We are focussed on colleague development; it is important to us to nurture expertise, talent and passion within the colleague team.
What do you get in return? As well as receiving a competitive annual salary including additional benefits which include,
Pension scheme (up to 9% employer contribution)
Life assurance (3x salary) and income protection
Access to a range of high street and online discounts
Work/Life Balance – Flexible approach to the working day
A 37.5-hour weekly contract
25 days’ annual leave + bank holidays
Hybrid working (3 days’ home based)
Newcastle City Centre location for 2 days
Above statutory family leave entitlement
Health and Wellbeing
Access to We Care through Canada Life
We encourage applications from all backgrounds and carry out a fair and transparent process. Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you.
The client requests no contact from agencies or media sales.
We’re looking for a competent and experienced Finance Manager to join our core team to cover maternity leave from September 2026 for around 6 months, with high likelihood of permanent extension following the cover period.
The main purpose of the role is to maintain robust financial, payroll, information and administration systems that support Chilypep’s strategic financial planning, sustainability, and programme development, following the organisation’s Financial Policy and Procedures.
This key member of our core team is a vital role for our organisation, providing the backbone and foundation for all the work we do to empower children and young people to have a voice, place and space in their communities and the wider world.
You will need a detailed understanding of the financial requirements of the charity sector, excellent teamwork and communication skills, along with experience and confidence to manage the breadth of tasks and relationships needed to keep a vibrant and busy youth charity going!
Job title: Finance Manager
Reports to: CEO
Internal working relationships: Regular contact with the Board of Trustees, Project Coordinators and the Core team. The Post-Holder will undertake regular supervision with the CEO and meet regularly with the Company Treasurer.
External working relationships: Key communication with Funders, voluntary organisations and statutory bodies such as the Charities Commission, Companies House, HM Revenue & Customs and service providers including external auditors, suppliers, bank, payroll and pension agents.
Contract: This is a Maternity Cover post for approximately 6 months (very likely to be permanent part/full-time post at the end of the cover period)
Location: 11 Southey Hill, Sheffield, S5 8BB (Hybrid option to enable some home working – to be agreed with successful candidate)
Hours: 30-37 hours per week (to be agreed for the successful candidate)
Salary: Scale 29 – 31 (£37,235.77 – £39,257.90) pro rata
Closing Date: 9am, Monday 10th August 2026
Interviews:Monday 17th August at the Chilypep Youth Hub, 11 Southey Hill, Sheffield, S5 8BB
Chilypep are an equal opportunity employer. We are committed to diversity and inclusion and ensuring equality of opportunity in our recruitment processes for staff and volunteers. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We are an employer that values lived experience at all levels of our organisation.
Our priority is to safeguard and protect the Children and Young People we work with, and we operate within strict Safe Recruitment Practices, including an Enhanced DBS check, social media check, and 2 references covering a period on no less than 3 years for all staff and volunteers.
All candidates must have existing permission to work in the UK.
For full details of the job description and person specification, please download our job pack now from our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM & Data Insight Lead
This is an exciting time to be joining the team in this new role!
We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.
Position: CRM & Data Insight Lead
Location: Cambridge, Biomedical Campus/Hybrid (onsite 4 days per week)
Salary: £35,000 to £40,000 per annum (dependant on skills and experience)
Hours: 37.5 hours per week. Part-time of 30 hours per week will be considered
Contract: Permanent
Closing Date: Sunday, 16th August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the Role
As the CRM & Data Insight Lead, you will be responsible for managing one of the organisations most valuable assets, the CRM database (Donorfy), and work to help maximise its value to the strategy and fundraising goals. The direction of travel is set on transforming the charity, in particular, cancer and children’s services. With two capital build projects on the horizon, there is a real opportunity for you to work with the team to use all the CRM and rich data insight to help make evidence-based decisions and bring an elevated level of strategic focus to help transform healthcare across the region and beyond.
You’ll work closely with colleagues across all of the teams, from helping Income Generation and Communications colleagues to use the CRM and data insight to inform strategy and tactics, to helping colleagues in Finance to implement better reporting and more efficient solutions. You will also work closely with the Income Generation and Communications Teams to support their goal of growing the number of supporters and their value to the charity through data-led fundraising and marketing activities.
About You
We are looking for someone who has relevant experience or is educated to degree level with excellent communication and problem solving skills.
You will have experience of:
We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.
In Return
This is an amazing place to work!
You will receive a fantastic benefits package including:
Other roles you may have experience in include CRM, Systems, Data, Data Insight, CRM Lead, Systems Lead, Data Lead, Data Insight Lead, CRM Officer, Systems Officer, Data Officer, Data Insight Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Our client is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, internationally focused charity at an exciting stage of growth.
This is a unique opportunity to join a fast-growing, mission-driven organisation at a transformative stage in its journey. Reporting directly to the Chief Executive and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a central role in shaping financial strategy, strengthening operational maturity and supporting ambitious international growth plans.
The role
The organisation
Our client exists to deliver meaningful impact through innovation, collaboration and investment in research. It brings together experts, funders and partners from across the sector to challenge conventional thinking and accelerate progress towards its ambitious mission.
With income, activity and organisational complexity expected to grow significantly over the coming years, the charity is entering an exciting new phase of development. It combines the pace and agility of a scaling organisation with the credibility and influence of an internationally recognised charity.
The successful candidate will join a collaborative leadership team committed to building an organisation capable of delivering lasting impact. Alongside the opportunity to play a pivotal role within a purpose-driven organisation, the role offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and generous annual leave.
Essential criteria
If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.
This role is based in London with an expectation of two days per week in the office.
The Inland Waterways Association (IWA) is the only independent, national charity supporting and regenerating Britain’s rivers and canals for leisure, living and business. We campaign both locally and nationally for the waterways; lobbying parliament, championing regeneration, promoting sustainability and the environment and raising waterways users concerns. We also love to roll up our sleeves and get involved with direct work on the waterways, both through local branch activities and through the hands-on activities of our Waterways Recovery Group.
At its heart IWA is a membership organisation, with around 8,000 individual members and over a hundred affiliated waterways organisations, groups and businesses. Having just celebrated the 80th anniversary of our founding in 1946, we continue to build on our legacy of campaigning, action and delivery for the future.
We are looking for an experienced and enthusiastic manager to co-ordinate the day-to-day operation of the charity. Reporting to the chair of the Trustees and with a small team of permanent staff focused on three areas – Campaigning, Restoration and Support, your prime responsibility will be to ensure the smooth running of the charity.
As an experienced manager you will have experience of all areas of business management: marketing, finance, human resources as well as the myriad issues common to all small charities and businesses. An experienced communicator and active people manager, you will be able to bring your skills to both managing the staff and integrating their work with that
done by trustees and other volunteers for the Association. The role may involve some out of office hours work.
Please download and complete our application form.
The only independent, national charity campaigning for all Britain’s canals and rivers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).
Please see the attached Job Profile for a full list of responsibilities
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.
Job Description
Context:
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose:
The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.
Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.
Personality:
We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised.
We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.
We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions.
We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.
Passion:
We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.
Reporting to: Head of Church & Client Support
Direct Reports: Enhanced Support Leads
Responsibilities
Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:
Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs
Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.
Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.
Workload management to facilitate an effective debt service by:
Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.
Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.
Overseeing Specialised Client Support
Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations.
Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.
Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.
Confidence in and experience of speaking about topics of vulnerability and safeguarding.
Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.
Overseeing the grants specialists workload
Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.
Building and maintaining strong relationships with new and existing grant funders.
Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required.
Management of Key Stakeholder Connection
Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.
Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing.
External reporting
Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.
Mitigate risk by:
Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.
Foster a healthy team culture within their immediate team and across the department through
Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.
Encouraging engagement with wider CAP life and relevant regional events.
Monitoring, sharing and taking action based on the available data sources
Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.
Champion the value of personal development by
Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting
Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews
Invest in their own personal development and attend relevant training within Service Delivery and across CAP
Staff wellbeing
Oversight of approvals for Service Delivery clinical supervision referrals.
Coordination of peer reflective practices groups with external providers.
Strategic Direction
Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.
Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs
Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager
Skills required
Confident decision maker
Excellent communication at all levels
Ability to produce excellent results through the use of team dashboards
Ability to lead a team in actively promoting the cultural values of CAP
Ability to develop strengths and skills in others
Ability to challenge poor performance
Ability to prioritise time, tasks and attention effectively in a pressured environment
Able to hold a good balance between detail and the ‘big picture’
Good strategic insight and understanding of organisational aims
Ability to collaborate across teams and departments
High emotional intelligence and ability to understand the human factors involved in the role
Capable of maintaining own emotional wellbeing
Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies
Experience:
Essential
Experience of delivering results in a service based environment
Experience of having to work using your own initiative
Experience of supporting vulnerable people
Experience in a safeguarding coordination role
Experience of leading and managing a team of staff
Desirable
Experience of working within Service Delivery, and CAP debt help procedures
Experience of leading a safeguarding or vulnerable client project.
Experience of leading teams to meet key objectives or targets
Mental health first aid training or similar experience
Culture
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Christian Commitment
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
A responsibility to ensure a safe environment in which CAP services can be delivered.
Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities
Being willing to pray with each other and fully engaged with our Christ-centred culture.
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
Attending annual CAP staff conferences and team revive days.
Completing all compulsory CAP training within given timescales.
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Educational requirements
The client requests no contact from agencies or media sales.