Charity manager jobs

Are you passionate about supporting people to build confidence, improve wellbeing and feel more connected to their community? Do you enjoy helping others find the right opportunities, groups and services that help them live well? If so, this could be the perfect role for you.

As a Community Facilitator, you will work closely with Lewisham’s Integrated Neighbourhood Teams to support residents over an 8–12 week period. You’ll build trusting relationships, co‑create personalised wellbeing plans, set achievable goals, and help people access local groups, activities and services that boost independence, resilience and wellbeing.

You’ll be the friendly, motivating, non‑judgemental person who walks alongside residents as they make positive changes, empowering them to take the lead in their own journey.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the high risk domestic abuse team. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity coming up within Victim Support. We are looking for a Children & Young Person (CYP) Behaviour Change Caseworker who will work with children displaying harmful behaviours in a Domestic Abuse (DA) setting. This could be with parents or within their own relationship.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The CYP Behaviour Change Caseworker is a specialist role focused on working with young people (typically aged 4-17) who are displaying abusive or harmful behaviours, often in the context of domestic abuse within the home or in dating relationships. The goal of this role is to disrupt, challenge, and change the behaviour of the young person to protect victims (family members or partners), prevent re-victimisation, and intervene early to stop the escalation of abuse.

This role involves hybrid working, often based in police stations, offices, or community settings. Hours are usually Monday to Friday 9am to 5pm however flexibility may be required in line with service user need and the availability of the young people.

Key Responsibilities

• Case Management: Manage a caseload of young people displaying abusive behaviours, providing a medium term service.
• Assessment and Planning: Conduct risk and needs assessments to create tailored, individual support plans focusing on behaviour change.
• Direct Interventions: Deliver one-to-one interventions to address the root causes of abusive behaviour, encouraging understanding of the impact on victims.
• Safety Planning: Work closely with colleagues, such as Independent Domestic Violence Advisors (IDVAs), to develop safety plans for victims.
• Multi-Agency Collaboration: Liaise with police, social care, housing, and schools to ensure a comprehensive, co-ordinated community response.
• Education and Prevention: Potential to run awareness-raising sessions in schools, youth centres, and communities regarding healthy relationships, consent, and the impact of abuse.
• Case Recording: Maintain accurate, confidential records on secure case management systems in line with GDPR and safeguarding policies.

Essential Skills and Experience:

• Experience: Previous experience working with vulnerable children, young people, and families, particularly in domestic abuse, youth justice, or social work settings.
• Knowledge: Strong understanding of safeguarding procedures, child protection legislation, and the impact of domestic abuse on children.
• Communication: Excellent interpersonal skills to engage with hard-to-reach young people, challenge behaviours, and build trust.
• Resilience: Ability to work under pressure and manage high-risk, sensitive, and emotional cases.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Victim Support are looking for an Independent Sexual Violence Advisor (ISVA) to join our West Cumberland team. The role will be based in our Workington office with regular travel across West Cumberland.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is home based in West Cumberland with regular travel to meet clients & colleagues as well as attending meetings & court hearings.

As an Independent Sexual Violence Advisor (ISVA) you will be: -

• providing a high quality, pro-active service to victims of sexual violence and abuse (including children and young people), supporting those at highest risk and need.
• working within a multi-agency framework consisting of the Bridgeway SARC and other local partnership responses to sexual violence.
• working with survivors and other agencies to monitor the care pathway, including risk assessment, helping clients access their rights and supporting with any other services they require.

You will need: -

More than anything the right attitude and a willingness to learn are key to becoming an ISVA. Experience of working with victims of sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting would be an advantage although we would be keen to hear from you if you can demonstrate how your skills and experience can be applied to this role.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing sexual violence. An approved and accredited ISVA qualification is preferable for this post although candidates with the right approach and a willingness work towards ISVA accreditation will also be considered.

To be successful in this role you should have good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

An excellent opportunity has arisen for a Finance & Administrative Officer to join a friendly and collaborative organisation on a 12-month maternity cover contract. This is a varied role that combines finance, payroll, and administrative support, making it ideal for someone who enjoys working across multiple functions in a small, supportive team environment.
You will work closely with the Director of Finance and wider team to ensure the smooth running of day-to-day financial processes while also providing general administrative support when required.
Key Responsibilities

• Produce sales invoices and manage credit control processes
• Process purchase invoices and maintain the purchase ledger
• Raise purchase orders in line with internal requests
• Assist with month-end reconciliations and support the year-end audit process
• Process payment runs, reconcile bank and credit card transactions, and maintain accurate records
• Prepare and process the monthly payroll file and liaise with the external payroll provider, responding to payroll queries
• Maintain staff sickness and leave records, producing reports and statistics where required
• Process monthly pension uploads and payments
• Act as the first point of contact for finance-related queries
• Support the implementation of financial elements of projects or contracts where needed
• Provide administrative support to the wider team as required
• Undertake additional duties that support the efficient running of the organisation

About You
Essential

• Qualified to at least AAT Level 2
• Experience maintaining sales and purchase ledgers
• Strong administrative and organisational skills
• Good ICT skills, including Excel, Word, and accounting systems
• Excellent written and verbal communication skills
• High level of attention to detail and accuracy
• Ability to prioritise workload and meet deadlines
• Positive, friendly, and team-focused approach

This role would suit someone who enjoys working in a small organisation where their contribution is visible and valued, and where they can take ownership of key financial and administrative processes.
If you're looking for a hands-on finance role with variety and responsibility, please send your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

What if you could launch your finance career at one of the UK's leading charities, gaining hands-on experience across financial planning, analysis and business partnering, all while working towards a professional qualification? As part of our Finance & Assurance team, you'll provide the financial insight that drives smarter decisions and helps maximise our impact for people affected by dementia.

About the opportunity

As a Financial Partnering, Planning and Analysis (FPPA) Assistant, you'll join our Finance & Assurance directorate in a developmental, rotational role. Through structured rotations across financial partnering, financial planning and financial analysis, you'll build a broad foundation of skills and experience that few early-career finance roles can offer.

Day to day, you'll support the delivery of financial reports, forecasts and insight, working alongside Finance Business Partners and analysts. You'll help colleagues across the organisation make sense of financial information, turning numbers into clear, actionable stories that support confident decision-making.

This is an entry-level role designed for recent graduates, those with early career experience, and career changers. We're looking for people who are ambitious to grow. The expectation is that successful candidates will undertake relevant training and professional qualifications (such as AAT, CIMA or ACCA), with protected study time, and progress within the finance function over time.

We're looking for someone who exemplifies our values: Determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and demonstrates true Compassion.

About you

You enjoy working with data, solving problems and picking up new skills. You're organised, proactive and just as comfortable working independently as you are collaborating with others. Most importantly, you're motivated to build a career in finance and genuinely curious about how financial insight drives better decisions and outcomes.

You'll have

- 3 x A Levels or equivalent (a degree, apprenticeship or equivalent experience would be advantageous).
- A strong interest in developing a career in finance.
- Good written and verbal communication skills, with the ability to explain information clearly to different audiences.
- Effective organisational skills and attention to detail.
- Confidence working with data, numbers or spreadsheets.
- A proactive mindset and willingness to learn new systems, tools and processes.
- The ability to work collaboratively with colleagues across teams.

Desirable:

- Level 2 AAT qualification (or equivalent).
- Some work experience in a finance function.

What you'll focus on

- Supporting the preparation of financial reports, forecasts and analysis for directorates and teams.
- Assisting with budgeting and forecasting cycles, including data collection and validation.
- Analysing financial data to identify trends, insights and areas for improvement.
- Supporting financial modelling and scenario analysis to inform decision-making.
- Translating financial information into clear, accessible formats for non-finance colleagues.
- Maintaining accurate financial records, files and documentation.
- Contributing to clear, engaging finance communications, including guidance, templates and internal materials.
- Contributing to improvements in financial processes and ways of working.

Important Dates

- Advert closes: Sunday 5th April
- Task issued to shortlisted candidates: Wednesday 16th April
- Interview invitations issued by: Wednesday 23rd April
- Interviews take place: Week commencing 27th April

Please note that this post be subject to a satisfactory Basic Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland). If you require further information regarding Criminal Records Check, then please contact: [email protected].

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Bournemouth, Poole and Weymouth. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is part-time working 18 hours per week covering Bournemouth Crown Court, Poole Magistrates Court, Weymouth Magistrates Court and Dorset Remote Live Link Site (in Bournemouth).

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court .

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

We are seeking a dedicated and compassionate Caseworker to join our Operations team in Lincolnshire working 22.5 hours per week, please note that this role may require regular travel throughout the area.

Do you want to make a difference every day to the lives of victims? Do you want to advocate for change & improvement for those who need it?

Are you resilient and adaptable? Can you work effectively with a focus on support and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Head of Development 

Department: Development
Line Manager: Director of Audiences and Growth
Reports From: Development Officer, Freelance Bid Writer
Salary: £43,000 - £52,500

The Belgrade theatre has big growth plans with a vibrant programme; we are proud of our reputation for excellent stewardship and donor care. We are a National Portfolio Organisation, funded by Arts Council England, and enjoy the support of many individuals, trust and foundations and corporate supporters. We are now looking for an ambitious, creative, and energetic fundraiser to help take us into our next chapter. You might be an experienced Development leader or someone looking to take that next step, or perhaps this could be a lateral move from another related sector. We are open to discussing flexible working patterns, and you will be able to shape the role around your particular skills and experience. 
 

You will have the full support of the CEO, senior team and Board of Trustees, and we will work with you to ensure you continue to develop in your professional practice. You will have the satisfaction of knowing that your work is making a real difference in supporting the Belgrade Theatre realise its Story of Change and continue to build on our co-creation model of developing theatre by and with the people of Coventry.

You will be joining us at an exciting time whilst we build the production of our new co-created show Nanny of the Maroons, and your skills and expertise in fundraising and income-generation activity, will support us to launch this production in a way that can have real impact for the people of Coventry; whilst shaping a sustainable future for the organisation, and achieving an annual revenue funding target of £450K. 
 

This is a hands-on role focused on delivering fundraising activity, supporting income generation through campaigns, events, partnerships and donor stewardship. You will build meaningful relationships with donors, partners, and funders, working on strategies that support artistic ambition, creative learning and community engagement programmes, and long-term organisational growth. 
This role will suit someone who is organised, proactive and confident in delivering fundraising activity, and who can bring practical ideas that connect with Coventry’s diverse communities.
 

Key Working Relationships:

Internal: Director of Audiences and Growth, CEO, Artistic Director and Director of Producing and Co-creation. This role will line manage the Development Officer and oversee freelance bid writers. This role needs to have constructive relationships with all departments within the business including working closely with the audiences, marketing and communications team and colleagues across Box Office, Finance and Front of House. You will deliver a programme of fundraising activity including memberships, small, mid-scale and larger trusts and foundations, community fundraising, sponsorship and local business partnerships.
 

External: Trusts and Foundations, Donors, High Net worth individuals, Members, Individual Giving, Stakeholders, Volunteers and Business Networks
 

Key Responsibilities:
Strategic Leadership 

• Develop and deliver a multi-year fundraising strategy aligned with organisational priorities 
• Lead on income diversification across individual giving/membership, major gifts, legacies, trusts and foundations, corporate partnerships, campaigns and events 
• Set and monitor annual income targets with clear KPIs and reporting structure

Fundraising Campaigns & Income Generation

• Develop and deliver audience-focused fundraising campaigns that support theatre programming, community engagement and audience development.
• Identify and implement practical income opportunities, such as round-up donations, maximising Gift Aid and testing messaging at key audience touchpoints.

Events & Community Fundraising

• Plan, promote and deliver fundraising events including donor evenings and follow up donor cultivation, community fundraising activities and donor profile events 
• Work collaboratively with colleagues and volunteers to ensure events are well organised and provide a positive supporter experience.

Trusts, Memberships & Partnerships

• Research, write and submit applications to small, mid-scale and large trusts and foundations aligned with The Belgrade’s artistic, co-creation, educational and community activity to ensure we meet our target of 10% of turnover against fundraising activity 
• Review and refresh The Belgrade’s s membership schemes, sponsorship offers and local business fundraising opportunities.
• Develop proposals to support income from individuals, trusts and community partners.
• Establish and Develop a Legacy programme with the associated campaign 

Donor Stewardship & Supporter Care

• Support and steward donors, members and supporters through appropriate communication, recognition and reporting.
• Ensure donor recognition is accurate and visible across digital, print and in-venue materials.
• Experience of managing a varied pipeline of fundraising prospects, including identification of key internal and external milestones

Digital Fundraising & Communications

• Work with the Marketing team to create fundraising content for email, web and social media.
• Use storytelling to promote THE BELGRADE ’s charitable activity and encourage supporter engagement.

 
Monitoring, Reporting & Compliance

• Maintain accurate donor records.
• Track fundraising income and prepare reports for internal and external stakeholders.
• Ensure all fundraising activity complies with GDPR, Gift Aid requirements and Fundraising Regulator guidance.

Planning, Collaboration & Good Practice

• Contribute to the delivery of agreed annual fundraising plans, supporting our Audiences and Marketing team by tracking activity and progress against targets.
• Stay informed about THE BELGRADE ’s artistic programme and community work, working with colleagues across departments to support clear and relevant case for support.
• Build and maintain networks with fundraising colleagues in the arts and charity sectors, sharing learning and good practice with THE BELGRADE particularly at a local and regional level
• Contribute positively to THE BELGRADE ’s inclusive, collaborative and community-focused culture, supporting volunteers involved in fundraising activity where appropriate.
• Set company wide strategies to maximise individual giving around our Making Memories campaign for Pantomime and our Stage for All campaign that supports co-creation. 

General

• Keep up to date with emerging technologies and industry trends to improve efficiency and fundraising potential.
• Maintain a strong applicable knowledge of the theatre’s programme, strategy and business plan.
• Attend staff meetings / training as required.
• Adhere to policies and procedures and act as an ambassador for best practice.

 
What Success Looks Like

• Reaching our fundraising target of £450k
• Growth in philanthropic income year-on-year
• Strong donor engagement, both recruitment and retention
• Increase in size and diversity of membership base including renewal of lapsed bookers
• A motivated, high-performing development team 
• Clear, compelling fundraising messaging around The Belgrade’s case for support embedded across the organisation 
• A sustainable funding model that supports artistic excellence and community impact

The postholder will be required to work from the theatre in Coventry, although some flexibility for occasional working from home is available subject to the needs of the business.  This role may require working weekends and evenings for attendance at Guest Nights and Stakeholder Events etc. from time to time for which time off can be taken in lieu. 

Please note the job description for this position may be reviewed and amended to incorporate future business needs.

Person Specification:
Essential - the successful candidate will meet the majority of these requirements.

• Experience delivering fundraising campaigns.
• Experience stewarding and supporting donors or supporters.
• Experience writing successful funding applications.
• Experience planning and delivering fundraising or community events.
• Strong written and verbal communication skills.
• Understanding of fundraising compliance, including GDPR and Gift Aid.
•  Awareness of current fundraising trends and inclusive fundraising practices.
• Proactive, organised and hands-on approach.
• Confidence building and maintaining professional relationships with a range of stakeholders
• Commitment to inclusivity, ethical fundraising and community values.
• Collaborative, adaptable and solution focused.
• Experience cultivating, soliciting, and stewarding donors or supporters
• Experience using CRM or database systems to manage supporter data
• Willingness to embrace the Belgrade’s Brand Values
• A genuine interest in inclusive arts, music and social impact

Desirable

• Experience of developing new fundraising initiatives from conception to realisation
• Experience of budget responsibility and reporting on achievements against targets
• Knowledge and experience of major gift fundraising

Apply Now
Upload your CV and Cover Letter
In your cover letter, tell us: 

• Why you want to work for The Belgrade Theatre?
• What experiences and skills do you have that you feel will illustrate your suitability for the role 

Our Commitment to Equality
 

The Belgrade Theatre is proud to be a Disability Confident Employer and is deeply committed to fostering an inclusive, welcoming, and supportive environment for everyone. We actively encourage applications from people of all backgrounds, identities, and experiences—including but not limited to individuals of all races, ethnicities, genders, sexual orientations, ages, faiths or beliefs, disabilities, and neurodiverse conditions.

We believe that a diverse workforce enriches our creative community and strengthens our connection to the audiences we serve. Our commitment to equality, diversity, and inclusion is at the heart of everything we do, and we strive to ensure that all employees and applicants feel valued, respected, and empowered to bring their full selves to work.
 

If you require any adjustments, accommodations, or assistance at any stage of the recruitment or application process, please do not hesitate to contact us. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.

If you are applying through the Disability Confident Scheme, please reference that in your cover letter or application

EQUAL OPPORTUNITIES FORM

The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.

At the Belgrade Theatre, we are dedicated to creating an environment where everyone has equal opportunity to thrive and contribute to telling powerful, diverse stories that reflect us
as a vibrant community.

Can you help us develop an outstanding service for parent/carers in Surrey?

Do you have a passion to support young people's emotional health and wellbeing?

Barnardo's Parenting Wellbeing Service (PWS) are seeking to recruit two reliable and motivated individuals to join our team who share our commitment and vision to develop an outstanding service and embed Barnardo's basis and values in all we do. Barnardo's PWS offers advice, guidance and support to parents and carers across the county of Surrey.

The contracted hours for these two positions are 26.75 hours per week. Flexibility can be discussed about how these hours are completed within the working week. It is essential that Tuesdays are a working day and there will other occasions where early evening working (up to 6pm) will be required however this would be planned in advance to cater for our parent/carer schedules.

As a Parenting Wellbeing Practitioner, you will hold a rolling caseload and provide support to parents/carers whose children/young people are experiencing difficulties with their emotional health and wellbeing. PWS aims to upskill parents/carers and empower them to explore new strategies to make effective change. PWS encourages parents/carers to use a solution focussed, goal-based strength approach, building on their existing knowledge to support their child(ren) to thrive.

Parents/Carers are offered a hybrid model of support over a number of sessions which are continuously assessed to measure progress. This is usually provided through one 60-minute session per week which can be received either online, over the phone, at home or out in the community.

The Parenting Wellbeing Service operates within a Thrive Framework where choice and shared decision making is fundamental. It is a relational model, and we hold a non-judgmental and trusting relationship between the staff member and parents. You will receive training on the Thrive model at the start of your employment. 

 

To be successful in this role you will:

• Have experience working with and supporting parents/carers whose children and young people are experiencing difficulties with their emotional health and wellbeing.
• Have the ability to plan, deliver and evaluate 1:1 and groupwork wellbeing interventions with a solution focussed, goal-based strength approach.
• Be able to engage and communicate online and in person with parent/carers, schools, and other professionals or stakeholders representing Barnardo's.
• Have an understanding of how to work within a trauma-informed framework.
• Have knowledge of safeguarding issues, working within multi-agency frameworks and conducting risk assessments.  
• Have good time-management, organisational, numeracy and literacy skills including competency on IT software.
• Have a full UK driving licence and access to a roadworthy and taxed car.

Although the role is hybrid with the ability to work from home, it is essential to meet the needs of the service to travel around Surrey when necessary. Due to this, access to a vehicle and a valid driving licence will be essential. Car insurance must include business use and be in place before starting with the service. The office base (Surrey Wellbeing Hub) for this role is currently in Leatherhead, Surrey and there is a requirement to regularly attend meetings and collect resources from this location. This base determines your normal deductible commute.

Barnardo's offer their staff regular supervision, external clinical supervision and give all colleagues access to at least three learning days a year (pro-rata). Barnardo's University (BU) facilitate a range of opportunities which will be available through B-learning online and the BU prospectus. However, staff can use this time in a way that works for them – for instance to spend a day shadowing another team.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values