Community volunteer manager jobs

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.

Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.

The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.

The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.

Hours: Part-time, 14 hours per week (0.4 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

We are seeking an experienced counsellor/therapist to manage the Sexual Health Counselling Service, managing a small team of counsellors, trainees and volunteers.

The role will involve line management responsibilities for counsellors on the service, as well as for a young people’s counsellor; and overseeing up 2-4 trainee/volunteer placements, supporting their development and liaising with training institutes.

In addition to holding a small client caseload, you will also oversee client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the Sexual Health counselling service in line with KPIs and frameworks. Increasing referrals and building strong relationships in commissioned London boroughs will be an integral focus.

This is an exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education, and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.

Vauxhall City Farm turns 50 in 2027, and you will join a team that is skilled, committed, enthusiastic and future focused. This is a key role that will be supported directly by the Farm Director and will lead in the growth and development of our income streams, enabling the organisation to continue delivering our mission to our community.

The main purpose of the role is to lead the development of VCF’s fundraising strategy, with a view to securing funding from trust and foundations, statutory sources, corporate giving, individual donations and legacies. Capitalise on the fundraising potential of any events and activities taking place, while maintaining accessibility to our local community.

Digital Service Manager

We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.

Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026

About the Role

mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.

Key responsibilities include:

· Managing complex and high-volume digital services, ensuring excellent user support

· Overseeing escalations, priority cases and rights-based requests including GDPR related matters

· Maintaining policies, processes and governance standards across services

· Managing service risk, reporting and compliance with relevant legislation

· Identifying opportunities to improve user experience and service delivery

· Supporting and developing a User Support Officer and working alongside volunteers

You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.

About You

You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.

You will bring:

· Experience managing user-focused digital services

· Strong understanding of GDPR and information rights requests

· Knowledge or experience of Freedom of Information, media law or online community moderation

· Excellent organisational, problem-solving and communication skills

· Experience improving processes and delivering high-quality services

· The ability to work effectively within a remote and geographically distributed team

You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.

About the Organisation

mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.

The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.

Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.

Independent Domestic Violence Advisor (IDVA) for Brazilian communities

Part Time | 18.75 hours per week

Salary: £27,500 to £30,000 per annum including London Weighting (pro rata)

Location: London, with outreach and remote support as required

Aymara London CIC is seeking a passionate and committed Independent Domestic Violence Advisor (IDVA) to join our growing specialist domestic abuse team.

As a lived experience led organisation, we provide culturally competent, trauma informed and survivor centred support to women from migrant and racially minoritised communities affected by violence against women and girls. As part of the Safe Horizons London Partnership, funded by MOPAC and led by Victim Support, we deliver specialist advocacy and support for women from Latin American communities across London.

This is an exciting opportunity to play a key role in supporting survivors of domestic abuse to improve their safety, wellbeing and access to justice.

About the role

You will provide high quality advocacy, risk management and practical support to women experiencing domestic abuse. You will work closely with survivors to develop safety plans, navigate complex systems and access housing, legal, health and other specialist services.

You will represent survivors within multi agency settings including MARAC, build strong partnerships with statutory and voluntary sector organisations and contribute to community engagement and prevention activities.

About you

We are looking for someone with:

• Experience supporting victims and survivors of domestic abuse or other forms of violence against women and girls

• Experience of risk assessment, safety planning and case management

• Strong advocacy and partnership working skills

• An understanding of trauma informed practice and safeguarding

• A commitment to survivor empowerment, equality and culturally competent practice

• Fluent spoken and written English and Portuguese

For reasons of representation, trust and cultural competence, applicants must be women from a Brazilian background. This requirement is applied in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Why join Aymara?

You will be joining a values driven organisation with strong community roots and a commitment to improving outcomes for migrant women. We offer a supportive working environment, regular supervision, opportunities for professional development and the chance to make a meaningful difference in the lives of survivors.

To apply, please send your CV and a cover letter outlining your suitability for the role.

Closing date: 31 July 2026, 5:00pm

Please see the attached Job Description and Person Specification for full details.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Community Organiser - Local Activism

About the role

Human rights are under attack across the UK and globally. Amnesty UK's response is to build the depth of community leadership and breadth of public action that is needed to resist anti-rights agendas and Make Human Rights a Vote Winner.

The Community Organising team builds local power to protect and strengthen human rights. We work with hundreds of local, university, school, and thematic network groups across all nations and regions of the UK.

As organisers we build lasting relationships with activists and rightsholders, train and coach leaders, develop people-power campaign strategies, and coordinate partnerships to build an effective movement for human rights.

The Community Organiser - Local Activism plays a central role in growing Amnesty UK's nationwide movement of local groups, activists and supporters who are building place-based power to protect and strengthen human rights.

Working as part of a close-knit team, you will support local activists to strengthen and start local Amnesty groups that build place-based power and engage in campaigns to resist authoritarianism, protect everyday rights and speak out on international crises. You will identify and build strong relationships with leaders, supporting them to grow vibrant local groups and coalitions, lead activist-led or Amnesty UK priority campaigns, and build political relationships.

You'll combine organising, campaigning, facilitation, partnership-building and strategic thinking to ensure people-powered change is at the heart of the Amnesty UK movement.

Due to this role including direct work with children and young people, it will be subject to safer recruitment checks, including a criminal record check.

This role typically needs to spend 1 day per week visiting local groups to fulfil the responsibilities of the role, and at least 1 day per month in the London office.

The role may be for you if:

• You're skilled in identifying and developing leaders, building and supporting activist groups, coordinating strategic campaigns that centre organising and people power.
• You can build trust and relationships with a wide range of people and organisations, design and facilitate community organising and campaigning training for activists, coordinate strategic events and stunts.
• You collaborate and positively contribute to an inclusive culture, the prioritises feedback, accountability and learning.
• You also have a good knowledge of inclusive and participatory ways of working with rights-holders and activists, building volunteer pathways from online engagement to community leadership, a humans rights issues in the UK or globally.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.

Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record check.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children. 

The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.

The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.

The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.

Key responsibilities include

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
• Direct line management of the Acquisition Marketing Officer and volunteers as required.
• Manage agencies and freelancers as required.
• Ensure activities follow fundraising and data regulations, and marketing best practice.
• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
• Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
• Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
• Build performance-driven channel plans across, organic and paid social media channels such as Meta.  
• Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
• Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.  
• Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
• Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
• Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
• Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.

Please follow instructions on Charity Job to be redirected to our website and apply today!

As the Facilities Officer at Southwark Cathedral, you will work as a key part of the Property team – co-responsible for the set-up and maintenance of spaces such as the Cathedral’s conference rooms and for health, safety and security on site. Working closely with the Head of Property, Facilities Manager and other members of the Property team and Verger team, you will be at the forefront of making the Cathedral site safe, tidy, functional and sustainable.

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

If you have experience of: 

• Working on a busy site
• Maintaining safety to persons and to heritage fabric
• Working with key health and safety considerations in mind

And are: 

• A proactive problem solver, pragmatic and solution orientated
• Committed to continuous organisation improvement and the ability to act as an agent of change
• Understanding of and enthusiastic for the Cathedral’s overall vision and values, including sustainability across the site

 Then we would love to hear from you.

Main Duties and Responsibilities

Site and Facilities Assistance 

• General porterage, to include moving and installing of pack-away furniture as required; 
• Shifting of furniture between rooms and storage across site to meet needs of Cathedral; 
• Assistance with delivery of tea, coffee and finger-food refreshments to conference and meeting rooms for internal meetings and external clients. Food & Hygiene Level 2 required (training given); 
• Light cleaning as required, including bin-emptying; 
• Top-up cleaning of toilets and washrooms, to retain fully functioning facilities for conferences, meetings and events; 
• Replenishing washroom supplies, e.g. soap, paper hand towels, toilet roll, etc; 
• Assistance with some high-level housekeeping in the Cathedral church and throughout the site, e.g. heritage cleaning, hanging decorations, lights, etc; 
• Assist Facilities Manager with simple tasks of general building maintenance;
• Maintain tidiness of the cleaning and furniture stores; 
• Remove waste and bulky redundant items from rooms and storage areas for on-site collection; 
• Carry out regular site inspections to ensure that the entire Cathedral precinct is kept free from litter and in good order with signage and barriers correctly placed

Security, Health and Safety

• Remain vigilant at all times for the security of the Cathedral premises; 
• Check that public areas and working areas and practices are kept safe and free from trip, slip and other hazards; 
• Take action when needed to implement emergency procedures; 
• Act as Fire Marshall and Lockdown Marshall (training given); 
• Ensure compliance with relevant Heath and Safety legislation and statutory codes of practice; 
• Liaise with the Property Team and Head Verger over any issues of concern with regard to Health, Safety & Security. 

Conference Rooms 

• Work with Property Team managing the preparation of conference rooms including audio visual equipment requirements; 
• Ensure conference and meeting rooms are set with appropriate furniture and equipment for event or meeting in timely fashion; 
• Manage week-day room-setting according to Cathedral diary and to meet different departments’ event requirements; 
• Provide operational audio-visual support to clients to provide presentation- and meeting-standard IT functions.

Sustainability 

• Assist in the implementation and monitoring of the Cathedral’s energy management and waste strategies including liaising with waste management suppliers, reading utility meters, changing fittings to LED light bulbs;
• Light garden maintenance where required. 

Closing date: 11.59pm on Monday, August 17th

Interviews are planned for Tuesday, September 1st and Wednesday, September 2nd

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

 Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

Upshot is looking for an Account and Support Manager to play a central role in helping organisations get the most from their use of Upshot. This is an exciting opportunity to work with a wide range of charities, sports organisations, funders, local authorities and education providers, supporting them to collect better data, measure their impact and make more informed decisions. You'll lead new client implementations, deliver training, provide expert support and build lasting relationships that help organisations succeed.

In this varied and rewarding role, you'll become a trusted partner to clients, guiding them from onboarding through to renewal and growth. You'll work closely with organisations to understand their needs, configure the system, resolve challenges and ensure they are getting real value from Upshot. 
Alongside account management and support, you'll have opportunities to deliver workshops, develop resources and contribute to wider areas of the business including product development, marketing and monitoring, evaluation and learning (MEL) services.

We're looking for someone who is people-focused, organised and enjoys solving problems. You might come from a SaaS, technology, charity or customer success background, and you'll be confident communicating with a wide range of stakeholders. This role would suit someone who enjoys combining relationship management with practical delivery and is motivated by helping organisations achieve greater social impact. In return, you'll join a supportive, flexible and purpose-driven team where you'll have the opportunity to develop a broad range of skills and make a visible contribution to a growing social enterprise.

The role offers a flexible working pattern, with two days per week at the House of Sport in London, the remainder worked remotely, and occasional travel to client locations to build relationships and deliver training.

Find out more via the attached job description and Upshot brochure.

Candidates are encouraged to apply by following the instructions at the bottom of the article on our website. 

Job Role: Volunteer Coordinator

Salary: £22,400 per year (FTE £28,000)

Hours: 30 hours per week

Contract type: Permanent

Location: South West (Office to be agreed)

Other responsibilities:

Expectation to travel to offices and events across the South West as needed

About the Role

We're looking for an enthusiastic and proactive Volunteer Coordinator to join our People team and play a key role in growing, supporting and celebrating our incredible volunteer community.

Volunteers are at the heart of everything we do. As Volunteer Coordinator, you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact for volunteers across the organisation, ensuring they have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.

This is an exciting opportunity for someone who is passionate about people, community engagement and creating opportunities that make a real difference. Working closely with managers across the organisation and alongside the Head of People, you'll help shape the future of volunteering and ensure our programme reflects best practice, inclusivity and organisational priorities.

If you love building relationships, improving processes and championing the value of volunteers, we'd love to hear from you.

What You'll Be Doing

• Manage the full volunteer lifecycle, including attraction, recruitment, onboarding, induction, training, engagement and recognition.
• Act as the first point of contact for volunteers, providing support, guidance and responding to queries and feedback.
• Partner with managers across the organisation to identify volunteer opportunities, develop meaningful roles and support effective volunteer management.
• Support initiatives to diversify our volunteer workforce and reduce barriers to volunteering.
• Build relationships with community organisations, education providers and local networks to increase volunteer engagement and attract new volunteers.
• Maintain accurate volunteer records, compliance documentation and reporting data, ensuring GDPR requirements are met.
• Coordinate volunteer communications, events, recognition activities and development opportunities to keep volunteers engaged and connected.
• Analyse volunteer data and key metrics, including volunteer numbers, retention and diversity information, using insights to drive continuous improvement.
• Work alongside the Head of People to develop and implement volunteering strategies that support organisational growth and impact.
• Support the wider HR and Recruitment team when required.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties broadly in line with the responsibilities outlined above.

What We're Looking For

• Experience of managing or coordinating volunteers and supporting the volunteer lifecycle.
• A confident communicator with excellent relationship-building and stakeholder engagement skills.
• Strong organisational skills with the ability to manage multiple priorities and work independently.
• Experience reviewing, developing and improving processes.
• Ability to coach, support and influence managers and colleagues.
• Proactive, solutions-focused and motivated to drive positive change.
• A genuine passion for volunteering, community engagement and helping people thrive.
• Ability and willingness to travel to locations across the South West when required.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Could you help parents and carers of LGBTQ+ children and young people create space for their child to thrive?

Allsorts is seeking a Parents & Carers Service Support Worker to join our team and help make a real difference to our growing community of parents & carers who support the LGBTQ+ young people in their lives.

Working with the Senior Practitioner, you will help facilitate groups and provide 1:1 support to parents and carers, as well as supporting family-focused events.  The role also leads on administration and data management for the service.

Come help us make a difference to families across Sussex.

Job Title:   Parents & Carers Service Support Worker 

Hours: 18.5 hours

Key Responsibilities:

Delivering and developing the Parents & Carers Service

● Facilitate and co-facilitate online and in-person groups, activities, and events in a wide range of locations across Sussex.

●Provide welcoming one-to-one support to parents and carers, mostly online and occasionally in person

●Co-deliver the Evolve project for families with young people on the NHS waiting list to build their resilience, confidence, and strengthen family relationships.

●Attend in-person and online meetings, events and networking opportunities with other organisations and professionals to promote our service.

●Nurture the development of a safe, supportive and empathetic Parents & Carers community by encouraging connections and attendance at events and groups.

●     Collaborate with colleagues to integrate the Parents & Carers Service with Allsorts Youth Services to provide wide-ranging and high-quality service for the whole family.

Administration for the Parents & Carers Service

● Manage the referral system to ensure that data is recorded in a timely and accurate manner, and that referrals are processed within expected timeframes.

● Use Eventbrite to manage and promote events.

● Use Mailchimp to write a monthly newsletter for Parents & Carers, and to manage our mailing list.

●      Update our digital notice board with information, and monitor the Parents & Carers private Facebook group.

Salary: £13,202 (full-time salary equivalent is £26,403)

 NJC Scale 4, Point 7

Hours: 18.5 hours

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Annual Leave:  27 days, plus bank holidays pro rata

About You:

You are a warm, engaging professional with experience of working in support roles with adults or children.  You bring excellent collaboration and communication skills and the confidence to lead group discussions.  You’ve got an eye for detail and strong administration skills. 

You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

At Allsorts Youth,  we are on a mission to make sure every LGBTQ+ child in Sussex has the chance to make friends, build community & feel proud of who they are.

We want parents & carers to know they are not alone & feel confident supporting their children. We want every adult in an LGBTQ+ child’s life - from their teacher to their GP - to be safe & welcoming.

Our vision is of a world where LGBTQ+ children & young people can be themselves and enjoy their lives.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth Service: We offer youth groups and programmes, youth coaching, activities, residential trips, and much more for children and young people across Sussex.

Parents & Carers Service: We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Education Service: We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. We also run a schools programme.

Job Title:

Parents & Carers Service Support Worker

Salary:

£13,202 (full-time salary equivalent is £26,403)

NJC Scale 4, Point 7

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Part time

Hours of Work:

18.5 hours per week

Location:  Brighton & Hove

Annual Leave:

27 days, plus bank holidays pro rata

Volunteer Administration Assistant

Salary: £27,319 - £31,236 pro-rata

Contract: Permanent, Part time, working 22.5hrs per week (3 days)

Location: Hybrid working - remotely and at the Open SU Office, OU Walton Hall Campus, Milton Keynes, MK7 6AA

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:

• Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.
• Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.
• Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.
• Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.

The Person

This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.

You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.

Please see the Job Decription below for more information.