Data management jobs
HR Officer
Grade 3 (29,340 – 32,430 FTE)
12 months (with possibility of extension)
21 hours per week
This is a great opportunity for an efficient, thoughtful person with a good eye for detail to get hands-on experience of HR practice and processes. We’re a medium sized charity with big ambition for older people in East London. To find out more about our services and our strategy please visit our website.
Background to the role
Our Head of People is currently on Maternity leave until February 2027. During this period, we are strengthening the People function and are seeking an HR Officer to support the interim Head of People to deliver effective support while we align our staff and volunteering processes; this role will support both areas with a focus on HR.
Our Operations Coordinator carries out staff recruitment, onboarding and offboarding work. The HR Officer may help with this from time to time, but it won’t be a substantive part of the job.
Job Purpose
Support the Head of People to deliver the charity’s HR and Volunteering functions (People) in line with the organisation’s values and EDI objectives.
This will include improving our ‘People’ processes and increasing the overall efficiency of this area of the organisation.
Equity Diversity and Inclusion
At Age UK East London we are committed to Equity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'. We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that, at every level, reflects the profile of our local community and for this reason particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.
Key Tasks
People support
Work with the Head of People to:
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Respond to HR-related queries from across the organisation, escalating as necessary.
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Maintain and update the staff handbook, policies, and procedures ensuring they remain accurate and compliant.
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Support the implementation of Learning and Development (L&D) initiatives, including by booking internal/external training sessions and maintaining training records and mandatory training compliance.
HR administration
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Draft and issue job offers, contracts and contract variations.
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Maintain accurate employee records within Sage HR
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Manage changes to employment including hours, pay, role and line manager updates.
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Manage employee benefits such as Employee Assistance Programme and cycle‑to‑work scheme.
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Monitor completion of staff reviews and appraisals
Absence management
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Monitor sickness absence and ensure return‑to‑work documentation is completed.
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Maintain accurate annual leave records.
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Arrange Occupational Health assessments and ensure reports are received and shared as appropriate.
Employee relations administration
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Maintain records of cases including grievances, disciplinaries, and investigations.
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Take minutes in HR meetings.
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Prepare letters, documentation and follow‑up actions relating to HR casework
Volunteering
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Work with the volunteering team to improve efficiency and help align volunteering processes with HR practices where appropriate.
General
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Meet regularly with the Head of People for support and supervision
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Attend team and staff meetings, as required.
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Undertake any training required to fulfil the role.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
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Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
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Close working relationship is needed with the Operations Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply.
A= We want to see evidence that you meet this criterion as part of your application statement (we may also test at interview).
I = We will test this at interview.
Experience
Essential:
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Of administrative work in a professional environment. A
Desirable:
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Working in a HR role. A
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Working in the voluntary sector. A
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Supporting volunteer programmes. A
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Using HR systems (preferably Sage HR). A
Knowledge & Understanding
Essential:
- Of diversity, equity, and inclusion principles and practice across People Functions. A
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Of data protection. A
Desirable:
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Knowledge and understanding of UK employment law. A
Skills/ Attributes
Essential:
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Excellent verbal and written communication. A
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Ability to collect and analyse data. A
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Intermediate IT skills including using of Microsoft excel, word, outlook and teams. I
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Empathetic, with a strong commitment to employee and volunteer well-being. I
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Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. I
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 21 hours per week (if part-time, working day pattern to be decided).We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based at 82 Russia Lane, Bethnal Green, E2 9LU.
Salary
Between £29,340 – 32,430 Plus 5% employer pension contribution. Organisational annual pay award pending
Salaries are based on our salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for part time) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, one of which from your current or most recent employer, a DBS Check, evidence of your right to work in the UK and evidence of relevant Qualification (if applicable).
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption, shared parental leave, dependency and carers leave. We have an enhanced maternity and paternity pay policy based on the length of service and we offer up to one week paid dependency leave and carer leave.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 1st April 2026 at Midnight
Interviews: 10th April 2026 in-person.
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department using the email on our website.
Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.
With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.
The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.
Key responsibilities include:
- Lead and manage the finance team, including performance management, development, and succession planning.
- Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
- Produce timely, insightful management information with clear narrative to support decision-making.
- Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
- Manage the year-end process and act as the primary contact for external auditors.
- Maintain strong cash flow oversight and prepare accurate cash forecasts.
- Ensure effective financial controls, policies, and procedures are in place and continuously improved.
- Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
- Support and guide budget holders, promoting financial accountability across the School.
- Deputise for the Bursar on financial matters as required.
Candidate Profile
We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.
Essential experience and attributes:
- A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience in a senior finance leadership or management role.
- Strong track record of budgeting, forecasting, and financial reporting.
- Experience working with Boards, Governors, or senior stakeholders.
- Excellent understanding of financial controls, compliance, and best practice.
- Demonstrated ability to lead and develop teams effectively.
- Strong communication skills with the ability to present complex financial information clearly.
Desirable:
- Experience within education, charity, or not-for-profit environments.
Why Join Ibstock Place School?
- Opportunity to play a pivotal role in a respected and well-established independent school.
- Broad and varied remit with genuine influence across the organisation.
- Collaborative leadership team and strong organisational values.
- Chance to contribute to the continued development of facilities, services, and financial strategy.
Location & Working Pattern
The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.
What we do
Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. This includes our Support Line, carers support groups, one to one support and support in hospitals. Some of our services are universal – open to all carers – and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.
This role
Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.
The postholder will manage a group of Carers Support Workers who provide support and advice to unpaid carers in Leeds. This includes ensuring the smooth running of the support operations and liaising with external partners. They will work with other operational managers to develop our services and to help coordinate our service delivery process.
The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.
We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The two regional roles currently available are fundamental to the delivery of the third phase of the Seed Sovereignty Programme across southern and western England.
Working alongside the north east based England Lead, each role involves supporting seed networks across a dedicated region (southern or west of England- see regional map) through training, mentoring, and routes to market, as well as engaging with a range of groups and individuals through events, workshops and talks. The role involves collaborating with the rest of the Seed Sovereignty Programme team remotely to share best practices and develop the delivery of the work nationally.
Key Responsibilities for the role:
Seed knowledge: Understanding agroecology, small-scale seed production, seed sovereignty, and open-pollinated varieties.
· Has a good understanding of seed saving and agroecological seed systems.
· Supports outreach and communications to share knowledge on seed saving and agroecological seed systems.
· Assists in the identification and development of new regional opportunities.
Collaboration: Building strong, respectful relationships.
· Works closely with the Regional Leads and Coordinators through team meetings, working groups and collaborative projects to ensure smooth communication and delivery.
· Is the “go to” person for enquiries regarding activities within the region.
· Builds and maintains strong relationships with regional network partners.
· Develops new collaborations opportunities within the network and beyond it where strategically appropriate.
Training & Facilitation: delivering training sessions (in-person and online) for diverse groups.
· Supports the design, organisation, and delivery of training sessions and workshops (both in-person and online) for diverse participants at a range of levels.
· Assists with the coordination of regional training logistics and participant engagement.
Project Coordination: supporting events, and multi-stakeholder projects across regions.
· Works with the Programme team to deliver the bi-annual Seed Gathering and Seed TV webinars.
· Actively takes part in regional initiatives such as variety trials, mentoring programmes, seed production projects, and collaborative networking events.
· Liases with partners and participants to track progress and maintain project momentum.
Monitoring & Reporting: Collecting and presenting data.
· Monitor and track progress for the region in order to inform learning, evaluate success and report to funders.
Communication
· Confident with social media, websites and online working platforms in order to communicate the work and engage with the network effectively.
· A confident writer who can capture and express stories from the work and network in a variety of mediums, from blogs to social media posts to narrative funding reports.
Our shared way of working (core competencies)
Collaboration
Works collaboratively, valuing colleagues and partners as complementary parts of a whole. Builds strong, respectful relationships rooted in trust, care, reciprocity, and mutual respect.
Communication
Communicates with openness, kindness, and integrity. Uses language with care and intention, demonstrating strong written and verbal communication that reflects compassion and care.
Initiative & Adaptability
Proactive and self-motivated, able to work autonomously while valuing collective strength. Flexible and responsive to change, embracing learning and reflection to remain agile.
Problem Solving
Tackles problems thoughtfully and effectively, Approaches challenges with curiosity and creativity, involving others to find practical, ethical, and workable solutions. Thinks things through from different angles, balancing immediate needs with longer-term impacts.
Community Engagement
Committed to inclusive, compassionate practices that empower communities, networks, and individuals.
Cultural Awareness
Works sensitively and respectfully across diverse communities, recognising difference as a source of strength. Practice is informed by listening, learning, and humility
The client requests no contact from agencies or media sales.
About the role
The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience.
This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery.
Key responsibilities
- Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings
- Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation.
- Manage high volume, complex multi enquiry environment to resolution and escalation management.
- Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture.
This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You’ll shape the future of NCVO’s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence.
Your background
- A track record in delivering high-touch Customer Service excellence in a membership environment.
- A strategic thinker that is operationally hands on looking to lead from the front.
- A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential).
- Strong communicator with a natural coaching style and a background in managing change.
- Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible.
This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society.
About the Team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Mid Value Donor Manager
Hours: 37.5 Hours per week, flexible working options considered
Salary: £42,000 - £45,000 (depending on experience)
Location: Remote or Hybrid role with some travel to our Andover, Hampshire office
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Mid-Value Donor role is a vital part of this vision and your extensive experience in cultivating and stewarding mid-value donors will help us achieve our ambitions and make a meaningful impact.
Working closely within our passionate and results driven Trusts and Philanthropy team, you will identify, recruit and develop mid-value donors from cold sources and from amongst our existing supporters and members. You will be helping us beat macular disease by creating tailored appeal programmes and stewardship journeys that inspire significant and sustained giving.
We are looking for someone who:
· Knows their Stuff when it comes to developing donor programmes that drive significant income.
· Can Make It Happen by delivering inspiring appeals and donor communications.
· Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.
Does this sound like you? If so, we would love to hear from you and chat about this role in more detail.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease.
We offer flexible working options, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit our website.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to beat macular disease we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please review the attached Job Specificaiton
Please reivew the attached Job Advert on the application process
Closing date: Wednesday 1 April 2026 at 09:00
Online interviews will be held on: Thursday 16 April and Friday 17 April.
As part of the process, you will be required to complete a written task ahead of the interview.
The client requests no contact from agencies or media sales.
Join our Team
Relationship Giving Manager
Hours: 37.5 hours per week (Flexible working will be considered)
Salary: £29,008 - £36,778 FTE (Subject to ongoing upward pay review)
Department: Fundraising
Location: 1 Northgate Road, Middlesbrough, TS5 5NW
The Relationship Giving Manager plays a leading and hands on role in designing and implementing the supporter acquisition, retention and development plans. Focusing on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Memory activity.
The postholder will manage, coordinate and deliver a variety of donor acquisition, conversion and retention campaigns and communications that make up the donor acquisition and supporter development programmes to deadline and within budget across various mediums including print, digital, face-to-face and direct marketing etc.
The postholder will also.
• Track the performance of campaigns and monitor performance metrics, including campaign results against agreed KPIs
• Ensure continuous testing, collate learnings and make recommendations to guide future activity
• Ensure effective maintenance and retention of active, lapsing and lapsed supporters
• Work with the wider fundraising team to design and implement supporter journeys for all individual donors and supporters including legacy prospects and pledgers
• Contribute to the development of the legacy marketing plan, implementing annual and ongoing initiatives to build a sustainable legacy pipeline
• Identify new channels and audiences to promote activities and products amongst existing donors/contacts and new prospective donors
• Develop strong relationships with external third parties promote the charity as a local beneficiary
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of local people, then we want to meet you.
At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.
People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.
Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.
Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine!
Closing date for applications is 16th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
This role requires a DBS check. We will do this for you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Tuesday 24 or Wednesday 25 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
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Establishing and facilitating a monthly support group for kinship carers in your area.
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Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
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Liaising with schools, local authorities and other professionals to coordinate support.
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Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
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Signposting to relevant services, support organisations and Kinship training opportunities.
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Coordinating celebration and family events (including in Kinship Care Week).
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Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
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Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
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Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
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Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
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Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
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Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
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Experience providing structured one-to-one support, casework or family support over a defined period.
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Experience working directly in community settings or alongside local authority or partner organisations.
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Experience facilitating peer or support groups in community or online settings.
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Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
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Experience recognising and responding appropriately to safeguarding concerns.
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Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
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Understanding of trauma-informed and strengths-based approaches when working with families.
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Awareness of how children’s social care, education, health or welfare systems affect families.
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Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
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Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
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Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
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Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
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Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
About us
The King’s community is united by a commitment to serve society through academic excellence. King’s Strategy 2030 sets out our bold vision for the future, building on our strengths while responding to a rapidly changing world. The strategy focuses on delivering student success in and beyond the University; investing in research and education excellence that addresses global, national and local priorities; fostering innovation and entrepreneurship; and securing sustainable finances for a secure future. Through these priorities, and supported by a culture that values our people, services, campuses, partnerships and alumni, we will strengthen our impact and enable every student and member of our community to contribute meaningfully to society.
Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.
About the role
The Research and Evaluation Manager will work to position King’s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team aims to generate causal evidence, either through Randomised Controlled Trials or Quasi-experimental designs.
This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to utilise their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role as well as candidates from non-traditional backgrounds.
Key responsibilities
· Supervise and lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate),
· Convey research findings, including complex quantitative information, in a clear and actionable way
· Develop and maintain expertise in behavioural research and evaluation methodologies
· Work with academics and practitioners to test and trial new approaches to widening participation and student success
· Line manage the Senior Research and Evaluation Adviser or Senior Data Officer
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
This post will be offered on a fixed term basis.
This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours of 10am-4pm.
Working Pattern
· This is a full-time (35 hours per week) post, and you will be offered an indefinite contract. The role works with a hybrid working pattern. While some on-site presence will be required for team collaboration, events, and programme activities, there is potential for a substantial proportion of working hours to be undertaken remotely.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience
Essential criteria
· Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
· Ability to consider and select appropriate research designs and methodologies, using qualitative and quantitative methods including surveying, interviewing and running focus groups.
· Experience establishing causal inference in research when evaluating projects or interventions with experimental methods (e.g. quasi-experimental methods, randomised controlled trials).
· Experience in designing and running multiple social research and evaluation projects, managing competing demands and timescales and delivering to milestones.
· Confident in conducting data analysis including handling large data sets and statistical testing using relevant software (such as Power BI, R, Stata, or SPSS) and presenting findings in various formats.
· Confident and clear written and verbal communication, including report-writing, data visualisation and presentation skills.
· Ability to give a team clear direction and guide it to the successful completion of a task.
· Ability to identify and manage the objectives, performance, and development needs of others.
Desirable criteria
· Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience.
· Experience using behavioural insights in a research or policy context to positively influence behaviour
· Understanding of the widening participation agenda and/or the role of higher education in social mobility
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.
As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
Closing date: 1 April 2026.
Interviews are due to be held on 9 - 10 April 2026.
Age UK Cheshire works with older people to support them in living their best life…
• relieving loneliness, so that older people feel connected,
• combatting poverty, so that older people have enough to live on, and
• increasing independence, so that older people can live the lives they want to lead
Primary Purpose:
The Service Manager works as part of the Charity Operations team and has operational responsibility for the sustainability and development of a range of existing services, developing new service opportunities and taking an active part in influencing change and improvement on behalf of older people..
Main Duties:
- Participate in joint decision making as a member of the services management team in both strategic and operational planning.
- In-line with the organisation’s strategy, prepare an annual plan of activity for all areas of responsibility identifying resource implications.
- Ensure staff take the necessary operational decisions to meet service plans and contractual requirements.
- Review and revise service operational delivery plans regularly to ensure they are still meeting need. Ensure that the operational plans are cascaded down to the teams.
- Ensure that the terms of all funding arrangements are completed including the submission of monitoring and activity reports by due dates.
- Working with the Head of Services and Head of Finance to agree the annual budgets for all areas of responsibility.
- Manage staff performance in all areas of responsibility to achieve expected service outcomes and obligations.
- Ensure that staff and volunteers are fully trained and equipped to meet operational requirements and deliver excellent services.
- Ensure that planned staff absence is organised to ensure that appropriately trained staff are available to provide cover, or acceptable alternative arrangements are in place
- Have a clear view of the achievable outcomes of the work (both quantitative and qualitative). Ensure these expectations are reflected in materials provided to people we work with and in the contractual arrangements agreed with funders.
- Ensure that individual services are meeting their contractual requirements, working closely with the Head of Services and the team to mitigate any risks to this.
- Support the Head of Services in negotiations with existing and potential funders for areas of responsibility.
- Support with the process of writing and submitting tenders and grant applications.
- Working with the Head of Services and Head of Income Generation, develop and deliver income generating activities.
- Identify, develop and manage effective partnerships to continuously improve service delivery
- Represent the organisation as required in a variety of local, regional and national forums and to all types of audience, within the area of expertise.
- Represent older people and advocate on their behalf with health and social care providers, public and private sector care providers, housing, leisure and learning providers, and all kinds of statutory bodies.
- Promote the organisation and its services to the general public.
- Take an active role in policy and procedures meetings.
- Ensure that the organisation policies and procedures are understood and complied with by all staff and volunteers.
- Ensure that the organisation achieves and fully complies with the terms of quality assurance systems and quality marks adopted/achieved by the organisation.
- Establish an understanding in the staff team of the importance of research and evaluation as an integral part of their role and promote a learning culture in all areas.
- Undertake any necessary training to carry out the job.
- Participate in Age UK Cheshire’s fundraising, promotional and social events, working with other members of staff and volunteers.
- Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.
Essential Criteria
- Proven experience of leading service development and management of remote teams
- Experience of developing new and innovative services.
- Project management experience.
- Experience of managing contracts.
- Experience of developing new and innovative services.
- Line management experience of paid staff and ability to lead a team
- Experience of working with and supporting volunteers.
- Good organisational skills including information, resources and time management.
- Experience of monitoring and evaluating services and using data to influence change.
- Experience of supporting the writing and submitting successful grant applications and tenders.
- Experience of delivering charged for services to generate income.
- Experience of working with the public.
- Experience of managing both local and national partnerships
- A commitment to the aims of the organisation
- Experience of contributing to service and organisation audits
- Experience of monitoring and evaluating services
If you are passionate about driving success through effective management and teamwork, we encourage you to apply for this exciting opportunity as Service Manager where you will enjoy the flexible working benefits of working for Age UK Cheshire.
Closing Date: Monday 16th March 2026 at 9am
Interviews: Tuesday 24th March 2026 at Castle Community Centre, Barbers Lane, Northwich, CW8 1DT
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
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Establishing and facilitating a monthly support group for kinship carers in your area.
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Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
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Liaising with schools, local authorities and other professionals to coordinate support.
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Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
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Signposting to relevant services, support organisations and Kinship training opportunities.
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Coordinating celebration and family events (including in Kinship Care Week).
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Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
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Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
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Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
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Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
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Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
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Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
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Experience providing structured one-to-one support, casework or family support over a defined period.
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Experience working directly in community settings or alongside local authority or partner organisations.
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Experience facilitating peer or support groups in community or online settings.
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Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
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Experience recognising and responding appropriately to safeguarding concerns.
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Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
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Understanding of trauma-informed and strengths-based approaches when working with families.
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Awareness of how children’s social care, education, health or welfare systems affect families.
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Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
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Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
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Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
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Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
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Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Personal Independence Coordinator (PIC) Service Manager
Salary £40,560 Full Time 35 hours per week
Do you want a senior role that makes a positive difference in people’s lives?
Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.
The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector
Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:
· Excellent leadership, service management and communication and communication skills
· Ability to collaborate effectively with internal and external partners and stakeholders
· Proven ability to deliver innovative, high-quality services
· Self-motivated and able to work flexibly, whilst maintaining good work/life balance
Closing date for applications: 31st March 2026
Interview Dates: 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Location: Office-based (London) Salary: £40,000-£45,000 per annum (DOE) Contract: Permanent, full-time (40 hours per week) DBS: Standard level required
The Opportunity
This UK-registered humanitarian charity is committed to breaking cycles of poverty through practical, sustainable and dignified support. Working from the London office, the Fundraising Manager will lead income generation across trusts and foundations, corporate partnerships, individual giving, community fundraising and events, helping to strengthen supporter relationships and grow the donor base.
Key Responsibilities
Develop and deliver an annual fundraising plan to meet income targets and diversify revenue streams.
Identify and pursue new funding opportunities across trusts and foundations, corporates, major donors, individual giving, community fundraising and events.
Produce high-quality funding enquiries and applications, working with finance on budgets and a full cost recovery approach where appropriate.
Build and steward relationships with funders, corporate partners, major donors and individual supporters, ensuring timely acknowledgements and impact reporting.
Plan and deliver fundraising campaigns, appeals and events, using KPIs and insight to maximise engagement and income.
Maintain accurate records on the CRM (Salesforce), ensuring GDPR compliance and supporting reporting, reconciliation and Gift Aid processes.
The Candidate
Minimum 3 years' experience in charity fundraising, with a proven track record of personally securing significant income (c. £200,000+ per annum).
Demonstrable success securing grants from trusts and foundations, including applications for £10,000+ awards.
Experience developing corporate partnerships and cultivating major donors/HNWIs.
Excellent writing skills with the ability to produce clear, persuasive applications, proposals and supporter communications.
Strong organisation, attention to detail and the ability to manage competing deadlines; confident presenting to varied audiences.
Comfortable with data and systems, including CRM use (Salesforce preferred), and a working knowledge of GDPR, Gift Aid and fundraising best practice.
How to Apply
For further information and to apply, please apply using the link or contact syed at civitas recruitment for a initial discussion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday 9am - 5pm
Work Base: Office Based
We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager.
In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with complex needs.
Our accommodation supports young people providing short‑term, accommodation‑related support that helps them build independence and move forward positively.
As Service Manager, you will champion best practice, provide effective leadership and supervision to colleagues, and build strong, collaborative partnerships with local authorities and housing providers. You will ensure that services consistently meet contractual requirements, performance targets, and organisational standards.
The role will also involve maintaining positive working relationships with partner agencies and producing accurate, timely reports for both internal and external stakeholders.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
Our Charity
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What We Offer
Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
Discounts – access to Paycare Perks and Tickets for Good.
Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
Enhanced Sickness Pay – based on your length of service.
Earning Potential – optional overtime and refer a friend bonus scheme.
Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week
This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them.
UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
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Designing Solutions
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Developing new business and funding propositions
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Embedding Human Centred Design
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Building a strong external network to support the Design team’s work
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Operations
Experience we're after
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Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
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Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
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Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
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Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
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Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
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Experience of commissioning and managing external design freelancers and consultants (desirable)
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Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 25th March 2026 at 23:59pm (midnight)
Provisional Interview Dates: 1st and 2nd April (In person at our London Office)
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.


