Digital experience manager jobs

Manage all new donor streams for the Trust, including mail, email, regular giving, mid-value supporters, and legacy prospects, while delivering multi-channel campaigns and creating strong welcome journeys. Convert one-off donors into regular givers, ensure smooth transition to long-term stewardship, and develop strategies to grow legacy and in-memory giving.

MAIN DUTIES AND RESPONSIBILITIES

 This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s strategy across regular giving, one of donors, mid value and legacy pledgers to acquire and steward new donors. Working with the other Individual Giving Manager and in consultation with the Head of Fundraising and Communications.

2. Prepare and monitor the annual income and expenditure budget with support from the Head of Fundraising.

3. Responsible for delivering existing integrated campaigns spanning direct-mail, partially addressed mail, inserts, telephone acquisition and digital channels against the agreed schedules, targets and budgets.

4. Work closely with the Database Manager (and relevant agencies) on criteria for data selections, data extractions and supply.

5. Measure attrition in key acquisition groups as well as other key metrics on an ongoing basis and develop strategies to reactivate and mitigate against donor attrition.

6. Work with a creative agency on campaigns across all Individual Giving streams, testing and adapting regularly to optimise results.

7. Work with the other Individual Giving Manager focused on retention, Database Manager and the appointed fulfilment house to ensure that supporters are managed to the highest level of donor care standards and GDPR guidelines. 

8. Continue to develop the regular giving acquisition proposition to grow each segment of supporters and negate attrition.

9. Maximise Gift Aid income from the acquisition appeals.

10. Working with Legacy Administration team lead on legacy marketing.

11. Remain current on developments to GDPR, especially to consent and ensure all campaigns comply with those guidelines.

12. As appropriate, to support and participate in any fundraising event organised by the Trust.

13.  Undertake other tasks as appropriate as directed by the Head of Fundraising & Communications.

Abeona Housing Co-operative is looking for a skilled administrator to join our small, close-knit team on a freelance, interim basis. This is a hands-on project role with real ownership and variety, working at the heart of a democratic, resident-led community.

Over three months, you will lead five defined projects to build Abeona's administrative and digital infrastructure, including a cloud filing migration and housing management software transition, alongside core day-to-day housing administration. You will work closely with our Finance Officer, Maintenance Manager, and volunteer committees, with a high degree of independence and the potential for a permanent role.

This is an ideal opportunity for an experienced administrator who wants meaningful work in a values-led organisation, without needing prior housing experience. We will provide full support on the co-operative structure and governance.

21 hours per week, Tuesday to Thursday preferred. £25 to £27 per hour depending on experience. Immediate start.

Following the initial three month term, there is a genuine opportunity for the right person to move into a permanent position with the co-operative.

Our Company

Keychange is a charity with care and supported housing communities across England, we are a charity based on Christian values and not only do we support those who live and work with us, but we also do what we can to support the wider community. We provide a warm, welcoming and fun environment to work in, with amazing teams across all our communities. We are an inclusive company who is welcoming of all faiths or non-faiths.

Why Work For Us

• Pension & Salary Sacrifice Scheme
• Refer a Friend Bonus
• Funded Blue Light Card for discounts on 1000s of stores, days out, holidays etc.
• Keychange Awards and annual conference
• Wellbeing champions across our communities
• Fully funded training opportunities

The Role

We are looking for a strong leader for the role of Registered Manager at Erith House care community, based in Torquay. The person in this role will be responsible for the overall management within the community and creating a healthy team culture. The successful candidate will be responsible for ensuring person centred care is delivered in the home, the financial budget, management and leadership of staff including training, to understand the expectations set by Keychange and the CQC.

As Registered Manager, you’ll be the heart and soul of Erith House – leading a team to deliver outstanding, person-centred care. You’ll be responsible for:

• Leading and inspiring staff through effective management, supervision, and development, creating a positive team culture
• Upholding care excellence, ensuring we exceed CQC standards across all key areas, that care plans are up-to-date and overseeing all documentation
• Managing budgets, finances, and sustainability with confidence, working closely with the Finance and Care Operations teams to monitor the expenditure and income of Erith House
• Building community, engaging with residents, families, churches, and local networks
• Fostering a safe and nurturing environment, rooted in compassion and faith
• Collaborating with other Keychange Registered Managers in training and learning opportunities

Essential Skills

• Completed or willing to work towards 'Level 5 Leader in Adult Care' Qualification
• Completed or working towards ‘Level 4 Safeguarding Lead’ Qualification
• CQC Registration
• Experience of leading a team in the care sector
• Operational experience of managing budgets, rotas and working with financial data
• Strong communication and problem-solving skills

Desirable Skills

• Proficiency with digital care planning systems and booking systems
• Experience working with people with dementia
• Familiarity with Christian values in care environments

How to Apply

Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

For your cover letter, we'd love for you to address the following questions:

1. What particularly excites you about this opportunity and why have you decided to apply to Keychange for this role?
2. Using the essential and desirable criteria, how do you think that your experience makes you a good fit for the position?
3. What would you like to tell the panel about yourself that your CV might not highlight that you feel makes you a great candidate for this role? Please tell us about any work, voluntary or life experience that is pertinent to the role but might not be included on a CV.

While we appreciate the role of AI in work and in life, we want to get to know you as an individual, so please do not use AI to write your application. We’d rather read something that speaks from the heart of who you are, that’s far more valuable to us than the perfectly crafted application written by AI.

Recruitment Timeline

• Start date: ASAP with consideration given to notice periods
• Deadline for submitting your application: Tuesday 23rd June 2026
• Full interviews in person at Erith House: Wednesday 1st July 2026
• Start date: ASAP with consideration given to notice period

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

Holding significant influence in raising funds for support; fuelling prayer for crisis response and lasting impact with projects that strengthen communities and break the cycle of poverty; championing Operation Christmas Child and outreach programmes like God Loves You.

We are seeking an experienced Senior Communications Manager to lead our communications department and promote the work of Samaritan’s Purse and the Billy Graham Evangelistic Association across all platforms.

We will require a minimum of two interviews, one of which will be in person. We will also require a presentation to be delivered as part of the recruitment and selection process.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

It’s an exciting time to join War Child. We are sector-leading in our heritage, connections and relationships across music, gaming and events, with an incredible network of supporters ready to champion our work. Backed by a talented and ambitious team, we deliver bold, creative fundraising that inspires people to take action for children affected by conflict.

This is a fantastic opportunity for a motivated and relationship-driven partnerships professional with a passion for gaming to join our Gaming team at a pivotal moment of growth. You will help grow income and impact through gaming, building relationships with developers, publishers, platforms, creators and gaming communities to deliver creative and effective fundraising partnerships.

As Gaming Partnerships Executive, you will manage and grow a portfolio of existing gaming partners, identifying opportunities to deepen engagement and maximise their involvement in War Child campaigns. You will also support new business development, helping to build a strong pipeline of prospective partners and contributing to outreach, pitching and securing new collaborations.

Working closely with the Gaming Lead and wider Philanthropy and Partnerships department, you will help shape and deliver innovative campaigns at the intersection of gaming, streaming and digital fundraising. This includes supporting key partnerships such as Jingle Jam and contributing to campaign planning and delivery across the gaming calendar.

You will act as a visible ambassador for War Child within the gaming industry, attending events, building new connections and raising the profile of our work to unlock new opportunities for collaboration and income generation.

As part of our growing Philanthropy and Partnerships department, you will work closely with colleagues across Partnerships, Communications and Digital Marketing to develop strong pitches, proposals and activations that deliver real impact for children affected by war.

The team regularly comes together in our London office for collaboration, meetings and relationship-building, and the successful candidate will be expected to attend these in person where appropriate.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.

Your role

The Gaming Partnerships Executive will work closely with the Gaming Lead to grow the team’s income sustainably by focusing primarily on business development and managing a portfolio of gaming relationships. You will seek out and build new relationships with developers, games publishers, platforms and gaming communities to contribute to the pipeline of new gaming partnerships and opportunities for War Child. You will also manage a portfolio of gaming relationships that will be called on to join our campaigns and activations throughout the year. As a key member of War Child’s award-winning Gaming team, you will have a direct impact on the lives of children who have been affected by conflict.

Your responsibilities

• Manage and grow a portfolio of gaming sector relationships, developing long-term engagement plans and identifying opportunities in support of our campaigns to increase strategic and income value..
• Support the delivery of our strategic partnership with Jingle Jam, as directed by the Gaming Partnerships Manager.
• With the Gaming Lead, build a pipeline of prospective gaming partners inclusive of developers, publishers, creators, platforms and the wider gaming community to support the sustainable growth of the Gaming Team.
• Personally lead on researching, approaching and securing new gaming partners, working towards your own new business target annually.
• Contribute to the development of pitches, proposals, cultivation plans and presentations to potential gaming partners
• Work collaboratively with the Gaming Team on developing and implementing the campaigns calendar.
• Build strong relationships with other teams in War Child (Partnerships, Communications, Digital Marketing), representing the Gaming Team where appropriate in working groups to enable smooth delivery of propositions, pitches, activations and campaigns.
• Act as a War Child Ambassador in the gaming industry, attending events and conferences to raise the profile of War Child and make new connections to support business development.
• Support the marketing and promotion of all gaming activations to maximise audience engagement.
• Contribute to team-wide income forecasting and annual planning processes.
• Use all tools available to ensure compliance and our ethical fundraising policy are adhered to, this includes partnership agreements, due diligence processes, CRM database management as well as GDPR and fundraising regulations.
• Contribute to creating a culture committed to the safeguarding of children and adults and compliant to War Child’s Safeguarding and PSEAH (Protection from Sexual Exploitation, Abuse & Harassment) Policies.
• We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.

 You are

•  Knowledgeable about gaming or have worked in the sector and can demonstrate understanding of how to harness gaming communities and the industry more widely for fundraising purposes.
•  Familiar with digital marketing and gaming platforms & services, e.g. Steam, Twitch, YouTube, Discord and Tiltify.
•  Awareness of  creator-led fundraising and community-driven campaigns and wider gaming culture.
• Able to demonstrate success in achieving financial targets through partnership management, account management, business development or sales activity, including identifying and developing new opportunities.
• An excellent communicator, confident in building and managing relationships with external and internal stakeholders with the ability to influence and negotiate.
• Able to use audience insight, engagement data or campaign performance metrics to inform partnership activity and decision-making.
• Creative and innovative thinker with the ability to develop new commercial ideas and translate into proposals that achieve results
• Proactive with a growth mindset, capable of managing and prioritising your own workload to ensure new business targets are met.
• Comfortable working in a fast-paced and evolving environment, with the ability to respond proactively to new opportunities.
• Able to demonstrate success in contributing to projects or teamwork
• Able to maintain accurate records with the help of a Client Record Management system. Salesforce experience a plus
• Awareness of fundraising compliance, due diligence and partnership contracting processes

Location: Hybrid working between the Aldgate, London office and home

An exciting opportunity has arisen for a talented Digital Product Insights Analyst to join our Digital Product Team. You will play a key role in strengthening how we use data, insight and experimentation to improve user experience, grow fundraising performance and support people affected by lung conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

In this role, you will lead on web analytics and insight across our digital journeys, ensuring accurate tracking, high-quality data and clear performance reporting. You will work closely with colleagues across Fundraising + Engagement, Data + Insight and Health Advice to ensure consistent, high-quality reporting and insight across digital platforms. You will identify optimisation opportunities, shape experimentation roadmaps and support the design and evaluation of A/B testing activity. You will also contribute to strengthening our in-house SEO capability and embedding best practice in digital measurement.

You will have strong technical expertise in tools such as Google Analytics 4 and Google Tag Manager, alongside experience in testing and optimisation. You will be highly organised, confident presenting data stories to stakeholders and comfortable collaborating across teams and with external partners. A proactive, data-driven mindset and the ability to translate complex information into practical recommendations are essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

We are looking for a Digital Marketing Executive to support the delivery of MHFA England’s digital marketing and acquisition activity by implementing campaigns across paid, earned, and owned channels. The role will focus on executing digital marketing plans, creating and optimising content, supporting lead generation and conversion activity, and using data and insight to improve performance.

The Digital Marketing Executive will work closely with the Digital Marketing and Acquisition Lead, colleagues across the organisation, and external suppliers to help deliver MHFA England’s organisational strategy, brand objectives, and revenue goals.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

Senior Digital Loyalty Executive (One Supporter Journey)

Location: Various across the UK with flexible/hybrid working options 
Salary: £29,530.68 - £34,352.01 (depending on experience) 
Hours: Full-time, permanent 
Closing Date: 11.59pm on the 17th June 2026 

Make a Real Difference in a Child's Life 

At Barnardo's, we believe in children – no matter who they are or what they've been through. We work to build stronger families, safer childhoods, and positive futures. 

As part of our Fundraising & Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We're looking for an experienced and ambitious Senior Digital Loyalty Executive to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value. 

What You'll Be Doing as the Senior Digital Loyalty Executive 

• Driving the digital stewardship and loyalty journeys to maximise the lifetime value of supporters and customers through effective project management of the One Supporter Journey 

• Support the team to deliver growth in the digital loyalty programme (primarily email and SMS) to unlock additional income growth and encourage repeat giving/purchases 

• Provide technical support for stakeholders using our email marketing platforms

• Work collaboratively with the wider digital loyalty team and fundraising teams to spot opportunities for growth to maximise income

• Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision 
• Provide timely, relevant reporting to stakeholders to optimise continuously improve our digital marketing

This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo's through operational delivery, project management and digital marketing. You'll be part of a committed team that shares learning, supports wellbeing, and is united in a clear mission: delivering change for children. 

What We're Looking For 

We're looking for a Senior Digital Loyalty Executive who has: 

• Digital/email marketing and fundraising experience with a track-record of success

• Experience of developing impactful and relevant digital supporter experiences, part of a holistic customer/supporter experience and journey 

• Experience of planning, implementing and evaluating campaigns, including both fundraising or marketing programmes and strategic or process change projects. 

• Experience of using customer/supporter and market data to inform ideas and strategic plans 

• An understanding and knowledge of digital marketing and how this can support acquisition and growth. 
• Excellent written, communication and interpersonal skills 

You'll also be able to attend in-person meetings at least once a month in central London, and occasionally elsewhere in the UK.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Job Title: Digital Communications & Content Officer

Location: London/Hybrid

Salary: £36,038.98 per annum

Weekly Hours: 35

Reference: YMC1206520

Creative freedom ¦ Purpose-driven work ¦ Big ideas welcome

Love creating content that people stop scrolling for? Passionate about storytelling, social trends and bringing bold ideas to life? If you’re looking for a creative role where your voice matters and your ideas can genuinely shape a national brand, this could be the perfect next step.

At YMCA England & Wales, we’re searching for a talented Digital Communications & Content Officer to join our energetic and collaborative Communications team. This is an exciting opportunity to create impactful content that amplifies young people’s voices, builds meaningful engagement and helps drive positive change across England and Wales.

You’ll work across campaigns, fundraising and retail.  You’ll drive national initiatives as part of our ambitious PCI Directorate — a supportive and creative environment where experimentation is encouraged and no two days are the same.

This is a role with real creative licence. We want someone who’s excited to test new ideas, jump on trends, explore emerging platforms and create content that feels fresh, authentic and culturally relevant. One day you could be filming TikTok content, the next producing a YouTube series, designing social-first campaigns or building engaging digital journeys and landing pages.

You’ll help grow and energise YMCA’s online communities by capturing real stories from young people, staff, volunteers and local YMCAs across the country. From short-form video and graphics to compelling campaigns and platform-native storytelling, your work will inspire audiences and encourage action.

We’re looking for someone who lives and breathes digital culture — a creative thinker who understands social media, loves multimedia storytelling and enjoys turning ideas into engaging content. Alongside strong creative instincts, you’ll use insights and analytics to continually refine and improve performance.

Most importantly, you’ll join a passionate organisation and a genuinely fun, forward-thinking team that values creativity, collaboration and innovation.

If you’re ready to bring fresh ideas, creative energy and digital expertise to a role with real purpose, we’d love to hear from you. 

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

We're hiring: Senior Campaigns and Digital Engagement Officer

• Salary: £34,000 - £37,000 FTE (depending on experience)

• Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate

• Contract: 12 months fixed-term (with a view to extend subject to funding)

• Location: London hybrid (with remote-only options for an exceptional candidate)

• Closing Date: Sunday, 5th July

The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.

About the role

We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.

Key responsibilities include:

• Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).

• Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.

• Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.

• Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.

This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.

What we're looking for 

This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:

• Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.

• Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.

• Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.

• Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.

• Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.

Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.

Why join us?

• Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).

• Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).

• Growth & learning: A dedicated professional training budget to help you upskill.

Senior Digital Loyalty Executive (Retail & Special Projects) 
Location: Various across the UK with flexible/hybrid working options 
Salary: £29,530.68 - £34,352.01 (depending on experience) 
Hours: Full-time, permanent 
Closing Date: June 26th 

Make a Real Difference in a Child's Life 

At Barnardo's, we believe in children – no matter who they are or what they've been through. We work to build stronger families, safer childhoods, and positive futures. 

As part of our Fundraising & Marketing department, the digital team plays a critical role engaging audiences across various digital channels to drive action across time money voice. We're looking for an experienced and ambitious Senior Digital Loyalty Executive to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and life-time value. 

 What You'll Be Doing as the Senior Digital Loyalty Executive 

• Driving the digital stewardship and loyalty journeys to maximise the lifetime value of supporters and customers through effective project management

• Working closely with our retail teams to develop and deliver retail customer journeys to drive revenue across the Barnardo's online shop 

• Support the team to deliver growth in the digital loyalty programme (primarily email and SMS) to unlock additional income growth and encourage repeat giving/purchases 

• Provide technical support for stakeholders using our email marketing platforms

• Work collaboratively with the wider digital loyalty team and fundraising teams to spot opportunities for growth to maximise income

• Embed an audience, data-led approach to our digital journeys, putting customer/supporter experience at the heart of every decision 

• Provide timely, relevant reporting to stakeholders to optimise continuously improve our digital marketing 

 This is a varied, fast-paced role that is at the heart of driving digital income growth at Barnardo's through operational delivery, project management and digital marketing. You'll be part of a committed team that shares learning, supports wellbeing, and is united in a clear mission: delivering change for children. 

 What We're Looking For 

We're looking for a Senior Digital Loyalty Executive who has: 

• Digital/email marketing experience with a track-record of success in either a charity or commercial setting 

• Experience of developing impactful and relevant digital supporter experiences, part of a holistic customer/supporter experience and journey 

• Experience of planning, implementing and evaluating campaigns, including both fundraising or marketing programmes and strategic or process change projects. 

• Experience of using customer/supporter and market data to inform ideas and strategic plans 

• An understanding and knowledge of digital marketing and how this can support acquisition and growth. 

• Excellent written, communication and interpersonal skills 

 You'll also be able to attend in-person meetings at least once a month in central London, and occasionally elsewhere in the UK. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Senior FP&A Manager – Digital will play a central role in shaping the financial future of the National Theatre’s growing digital portfolio, including NT Live, NT at Home and NT Collection. Reporting to the Deputy Finance Director, this role sits at the intersection of finance and innovation, partnering closely with the Chief Digital Officer, Director of Digital and their teams to support bold, audience-focused ambitions with clear, insightful financial thinking that enhance the National’s mission to create, share and sustain world-class theatre for as broad an audience as possible.

This role will bring together commercial awareness, analytical rigour and creative curiosity to help scale digital platforms in a sustainable and impactful way. From building forward-looking models to supporting investment decisions, the post holder will help translate artistic and strategic vision into robust financial plans, with a clear focus on value for money.

The role brings together forward-looking financial modelling and analysis with oversight of core financial processes. It will lead on forecasting and scenario planning for digital activity, while also managing the team responsible for delivering management accounts, detailed forecasting and budgeting, royalties and film tax reliefs—ensuring timeliness, transparency and accountability in a complex operating environment.

The successful candidates will have the following:  

• ACA, ACCA, CIMA, or equivalent professional accounting qualification
• Strong analytical, modelling, and forecasting skills, with proficiency in Excel and financial software (e.g. SUN, Sharperlight)
• Experience working in growing digital media businesses in a senior finance role
• Excellent communication and presentation skills, translating complex financial data into clear insights for non-financial stakeholders
• Strategic thinker with a problem-solving mindset.

If that sounds like you, then we would love to hear from you!

The closing date for the receipt of a completed application is Monday 15th June 2026 at 12 noon

Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people’s financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme.

About Breaking the Cycle

Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals—including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse—to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector.

About the role

The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership—driving growth, managing risk, and ensuring strong governance and safeguarding.

Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities—including digital expansion—and securing long-term investment and impact.

About you

We’re looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You’ll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders—from senior leaders to frontline delivery teams.

Comfortable presenting both in-person and online, you’ll also have experience chairing steering groups and driving alignment across partners. You’ll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you’ll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.