Finance and contracts manager jobs
This is an exciting opportunity for someone looking for their next role in fundraising at an exceptional moment for the Young Vic under the new artistic direction of Nadia Fall OBE as she launches her second season in Spring 2026, alongside the launch of a new website and a refreshed fundraising strategy.
This role is pivotal in shaping the future of our supporter engagement and income growth. For the first time in a decade, you will lead the launch and delivery of a renewed membership scheme that ensures our membership offer is compelling, competitive, and aligned with our artistic vision. We are now looking for a proactive, proficient and dynamic fundraiser to drive membership growth. Increasing income will be central to your success, alongside providing the highest possible customer care, delivering exceptional stewardship and building meaningful relationships with our members and individual donors.
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.
To Apply, please see more details via the Young Vic Jobs Page on our website.
The client requests no contact from agencies or media sales.
PEAS is looking for a Global Technology and Operations Lead (maternity cover for 12 months) to drive the delivery of impactful digital solutions that strengthen our education programmes across Africa. This strategic role sits within Global Operations and works closely with colleagues in the UK, Uganda and Zambia to design, build and implement technology that improves organisational efficiency and supports high‑quality education delivery.
Key Responsibilities
- Lead end‑to‑end delivery of major technology initiatives, from scoping and user research through to implementation, rollout and evaluation.
- Manage product roadmaps, requirements, timelines and vendor partnerships to ensure effective delivery.
- Support development of PEAS’ future technology strategy, providing insight on emerging tools and trends.
- Contribute to fundraising efforts for technology projects, including proposal development and representation in funder meetings.
- Provide operational support on wider organisational improvement initiatives where relevant.
Requirements
- Degree or equivalent professional experience.
- At least 5 years in technology roles, ideally within international development, social enterprise or corporate settings.
- Proven track record of delivering complex, multi‑stakeholder technology projects.
- Strong project management, communication and collaboration skills, able to work across technical and non‑technical audiences.
- Knowledge of software development approaches, databases, enterprise resource planning tools and data systems.
- Understanding of security, privacy and compliance frameworks such as GDPR.
- Experience working with international teams; Sub‑Saharan Africa experience desirable.
- Values‑driven, proactive, collaborative and comfortable working in fast‑moving environments.
Further details of the roles, responsibilities and requirements of this role can be found in the attached Job Pack below.
We are open to different levels of candidate for this role, for example we would be opening to consider a more senior / experienced candidate on a part-time basis or a lead level candidate on a full-time basis. The exact scope of the role will be adjusted depending on the seniority and experience of the successful candidate.
To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.
The closing date for applications is Sunday 1st February 2026 at 11.30pm UK time. We are using our new ERP system for this recruitment process, and we are keen to learn and improve. There will be an optional question at the end of the application form, in case you would like to share any feedback on the new system. Please note that the feedback is not scored and will not affect your application.
PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.
The client requests no contact from agencies or media sales.
Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters
As a Support Adviser, you’ll provide high-quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.
Every conversation is unique, and each one has real impact.
You’ll join a collaborative and resilient team who are committed to person-centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.
You’ll bring experience in information-giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact-centre systems and Microsoft 365 is important, but full training and ongoing support are provided.
Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.
If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you.
Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.
The official job title for this role is: MND Connect Adviser
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
Key Responsibilities
- Respond promptly to helpline calls, emails and forum posts
- Offer tailored guidance through active listening and sensitive questioning
- Provide clear information on MND Association services and signpost to external support
- Liaise with professionals and MND Care Centres to support complex cases
- Maintain accurate, confidential records and complete admin tasks efficiently
- Help improve services and uphold high-quality standards
- Identify and act on risks, including safeguarding concerns
- Promote the Association’s resources, values and mission in all interactions
About You
- Experienced in information-giving, ideally via helplines or support services
- A collaborative team player who shares knowledge and supports others
- Solution-focused, proactive and quick to learn
- Empathetic, resilient and confident supporting people in distress
- Skilled communicator, able to build rapport by phone and in writing
- Experience with CRM/contact centre systems and Microsoft 365
- Professional, discreet and committed to safeguarding best practice
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, we review applications ongoingly until the closing date, so please do submit an application as soon as possible.
Assessment Day at our Bradford Support hub: 18th February 2026
Please note that this role requires full time training to be held at our Bradford offices, commencing 13th April for 8 weeks, which you would need to be available for.
We want to get to know you for the person you are, so please respectfully refrain from using any kind of any AI generated answers on the application form.
Job Description
Whether you have worked in Debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our Service Delivery team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Salary and Progression
Trainee Debt Advisor starting salary of £25,810 with the opportunity to progress to a Debt Advisor role with a salary of £27,960 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £29,926, usually after 2 years (based on meeting necessary performance and development criteria).
After this there are manager and specialist roles that may become available to apply to for further career progression.
Location
Bradford Office based initially during training but with hybrid working split between home and our office available after completion of initial training. You can of course work from the office entirely if preferred.
As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free.
Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with.
What a Debt Advisor does:
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Build budgets to support clients in managing their finances
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Create tailored advice plans to give suitable options to become debt free
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Negotiate with creditors to create a sustainable payment plan and stop further debt collection
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Resolve client queries over phone, email and sms
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Working with partner churches in running their local debt centres
See full accountabilities below
Rewards & Wellbeing
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CAP 6.5% employer pension contribution (increasing to 10% based on your personal contributions)
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34 days annual holiday (including flexible bank holidays), increasing by a day per year up to 39 days
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2 paid Mental Health days and up to 5 Family Emergency Care leave days per year
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Paid 'Revive' days to take time out with your team during the year
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Enhanced paid sickness, maternity, paternity and adoption leave
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Access to Employee Assistance Programme
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Hybrid working
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Flexitime from completion of training (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)
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Free annual eye tests
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Plus many more!
Responsibilities
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Complete the Debt Advisor classroom training course
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Create a client budget from information gathered by local CAP staff, reviewing documentation, identifying further queries and applying guidance to expenditure
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To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation
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Pass Stage 2 sign off for advice creation
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Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)
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Complete Phone training and achieve sign off for call handling
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To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs
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Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option
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Pass Stage 1 sign off for budget amendments
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To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least
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To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times
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To liaise with and work alongside other Service Delivery teams
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To communicate with the CAP debt coaches regarding the status of their client’s cases
Measurable Outputs:
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Achieve a Pass in the required exams to complete the Debt Advisor training course
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Achieve Stage 1 sign off within 6 months of starting the role
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Achieve Stage 2 sign off within 12 months of starting the role
Culture
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centered culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Christian commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Skills required
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Excellent communication, both verbal and written
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Able to quickly analyse complex situations to find the best solution
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Confident computer user, able to quickly gather and accurately record information
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A confident, quick learner with a capacity for large workloads
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High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances
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Strong numerical skills
Educational requirements
- A Level education or equivalent
Organisational Vision & Context:
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Head of Programme Development.
While our programmes vary, they share one common thread: an unwavering commitment to seeing lives transformed for good. With two well-established and hugely effective volunteer-driven programmes operating at scale, and two new developing programmes in the early stages of roll-out, TLG is at a pivotal time of innovation.
This Role’s Impact:
We are looking for a dynamic, pioneering leader to energise, shape, and elevate the impact of TLG’s programmes. This person will bring strengths in innovation, collaboration, and strategic delivery – able to inspire others, spot emerging opportunities, and drive meaningful change across the organisation. They will have a strong track record in developing high-quality resources and training, ensuring best practice is consistently embedded across all functions. Naturally creative and forward-thinking, they will champion the exploration and implementation of digital solutions that enhance programme delivery and extend our reach.
The new Head of Programme Development will navigate change with resilience and optimism, leading the way as we explore new approaches and refine what we already do so well. Confident on their feet, yet equally comfortable developing content and materials, they will balance big-picture thinking with a keen eye for detail. Their leadership will drive continuous improvement, so our programmes remain relevant, missional, and high-impact as we pursue our ten-year vision.
As TLG positions itself as a leading practitioner in therapeutic coaching, this leader will bring a solid understanding of coaching practice and how therapeutic coaching can transform a young person’s thinking and strengthen the culture of support we offer. Their expertise will help embed coaching-informed approaches across TLG, shaping programme design and creating richer opportunities for children and young people to reflect and grow, strengthening their wellbeing and future outcomes.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)
Closing Date: Sunday 15th February 2026
Initial Interviews: Monday 23rd February – Online
Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Location: Moreton-in-Marsh Office or Remote (UK-based candidates)
Contract type: Full-time or part-time, minimum of 3 days per week (to include some Fridays)
About Us
Forest Peoples Programme (FPP) is a human rights charity that supports tropical forest peoples to protect their lands and livelihoods. We have 70 people on the team including human rights lawyers, anthropologists and social scientists working with communities and local organisations around the tropical belt. Up to half of the team live and work remotely. We are looking for a Logistics and Administration Officer to join the Administration team. For a full list of duties, please see the Job Description below. The successful candidate will be highly organised, proactive, and able to manage multiple tasks efficiently. An interest in the work of FPP and previous experience in logistics, travel coordination, or office administration is essential, while experience working with international teams and managing events or field operations would be a strong advantage.
Key Responsibilities
Travel & Logistics
- Coordinate international and domestic travel for staff, consultants, and partners (including travel, flights, visas, accommodation, insurance).
- Support with preparation of Visa applications.
- Ensure compliance with organisational travel policies and donor requirements.
- Maintain relationships with travel providers and negotiate cost-effective arrangements.
- Support logistics for workshops, conferences, and field trips, including registrations, venue booking and equipment procurement.
- Assist with monitoring and ordering travel equipment inventory including first aid, GPS units and other field equipment.
- Financial administration and liaising with the finance team.
Administration
- Provide day-to-day administrative support to the organisation.
- Work closely with the operations team, including HR and IT.
- Manage office supplies, contracts, and service providers.
- Assist with document preparation, filing, and record-keeping.
- Set up and coordinate Zoom meetings.
- Assisting with Zoom meetings including break out rooms, interpretation function etc.
- Assist with preparations for staff meetings.
Person Specification
Essential Skills & Experience
- Proven experience in travel coordination, logistics, or administration (preferably in NGOs or international organisations).
- Proficiency in Microsoft Office including Excel.
- Strong organisational and multitasking skills with attention to detail.
- Excellent communication skills.
- Ability to work under pressure and adapt to changing priorities.
Desirable
- Experience working in the charity sector or similar.
- Awareness of financial admin requirements.
- Familiarity with travel safety and security protocols.
- French/Spanish languages an asset.
What We Offer
- Occasional travel opportunities.
- Opportunity to contribute to meaningful global human rights work.
- Collaborative, multicultural team environment.
- Flexible working arrangements.
- Enhanced sick leave and maternity/paternity leave.
- 25 days (pro rata) annual leave, plus UK bank holidays and the days between Christmas and New Year.
- Office with free parking, electric vehicle charging point and close proximity to the train station.
To apply, please visit our website.
Closing date for applications: Monday 16th February, 5pm UK time.
Potential interview date: Wednesday 4th March 2026.
We value collaboration, diversity, and the unique contributions of each individual, and welcome applications from candidates of all backgrounds and experiences. This role is based at our Moreton-in-Marsh office, with flexible remote working options for UK-based candidates. To be considered for this role, applicants must have the right to work in the UK at the time of application, as we are not able to sponsor visa applications.
The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.
Front of House Receptionist
Department: Finance and Services
Responsible to: Facilities Manager
Location: South Kensington, London SW7.
Hours: Full Time. 35-hour working week
Contract: Permanent
Salary: £27,675 – £28,550 per annum depending on experience and qualifications.
About Us:
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
About You and the Role
The Front of House Receptionist will help deliver the provision of an efficient and welcoming service as the first point of contact with the Society, together with other administrative duties in support of the Facilities teams operation of the premises and the efficient use of its rooms.
More than 150,000 visitors come through the Society’s doors each year to enjoy both the Society’s own resources and activities, and the events of a wide variety of not for profit and commercial organisations who hire the 750 seat Ondaatje Theatre and other of the Society’s fine rooms. The Front of House Receptionist is the vital first point of contact for callers, visitors, members, staff, and tenants, as well as undertaking administrative duties in support of the Facilities team operation of the premises and the efficient use of its rooms.
The Front of House Receptionists work as a flexible team. They complement each other and support the wider team in both event management and operation. The post requires a broad knowledge of the Society’s activities in general, plus a more detailed understanding of the work handled by the various departments of the Society, and its tenants. Close attention to the weekly programme of activities is critical, together with awareness of unpublicised activities and of future events.
Key Responsibilities:
- Reception
- Ensuring that Reception is always staffed between 9.00am and 5:30pm on weekdays, in conjunction with the fellow Front of House Receptionist on duty and other members of the Facilities team.
- Receiving visitors to the Society arriving at Reception, ensuring that security procedures are followed, and directing them as necessary to the appropriate rooms. Assisting visitors with enquiries and requests; calling on the appropriate members of staff when necessary.
- Event support
- Supporting Society and external events outside of normal working hours involving either early morning starts or late evening finishes. Duties will include welcoming and supporting external event organisers to ensure that the Society delivers a high quality of service to its customers. Overtime will be paid for these additional hours, and sufficient notice will be provided
- Handling of enquiries and recording bookings for the Society’s own meetings and events on the events database.
- Switchboard
- Operating the telephone switchboard, receiving, and disseminating calls helpfully, quickly, and efficiently.
- Administration
- Recording new staff, tenants, and volunteers onto all relevant contact lists.
- Ensuring that the Society’s Safety Policy is read and understood, and all relevant contact details are recorded on the contact database.
- Post duties
- Sorting and franking the external post in an accurate and timely manner for the daily collection.
- Managing the franking machine via the supplier to ensure the unit is supplied with sufficient credit, supplies and the ordering of supplies
- Other
- Act as First Aider. Training will be provided. Dealing with First Aid incidents. Deputising for the building First Aid Coordinator to always ensure an adequate corps of certified First Aiders, liaising on training and maintaining first aid kits throughout the building including the reordering of supplies.
- Act as Fire Warden. Training will be provided. Deputising for the Fire Incident Coordinator to always ensure an adequate corps of certified Fire Wardens. Undertaking weekly building checks ensuring compliance with fire safety.
Salary and Benefits:
This is a full time, permanent contract. The salary range for this post is £27,675-£28,550 per annum, pro rata depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 6 February.
Interviews are planned to take place in the week commencing 16 February.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Who we are
For nearly 90 years, Yateley Industries has supported disabled adults to live, work, learn and play as part of an inclusive community.
Yateley is founded on the principle that disabled people should enjoy the same opportunities as everyone else. We have created a unique ‘village within a village’ environment where people can live independently, gain meaningful employment, learn new skills and connect with their community.
Today, we employ 58 disabled adults in paid supported work, provide safe and affordable accommodation and run a growing range of community and employability programmes.
Our impact is significant. Independent analysis shows that our model generates £5 in social value for every £1 invested in us.
Our next chapter
We are at a critical moment in our development. With demand rising, a 47-unit supported housing estate ready for redevelopment, new commercial opportunities emerging in our factory and increased national interest in supported employment, we are ready to accelerate our plans for growth.
To deliver this, we are appointing a Deputy CEO for Operations and Enterprise to provide strategic operational leadership and drive commercial growth across the organisation. This new role has been created to strengthen our senior team, improve our operational resilience and enable our CEO to focus on external influence, partnerships and national advocacy.
Why this role matters
Supported employment changes lives. National policy is shifting, employers are calling for inclusive recruitment pipelines, and our model provides a return on investment and makes a difference. With a 90-year heritage, a waiting list of people who want to work with us and growing national visibility, this is a rare opportunity to play a central role in transforming a charity with extraordinary potential.
Leading operations, income and enterprise
This is a significant role for us, and you will:
- Lead four major workstreams: intensive housing management, factory commercialisation, tendering and employability and community hub income growth
- Strengthen operational systems, quality assurance, safeguarding, governance and performance monitoring
- Build commercial and social enterprise capability, setting clear targets, developing pricing models and securing new contracts
- Lead the housing transformation programme, including the Intensive Housing Management application, estate planning and recruitment of housing and maintenance posts
- Provide a clear and motivating presence for frontline staff, disabled employees and programme participants
Your aptitude, values and aspiration for your own growth are what we are primarily focused on. We do not expect you to be an expert in every area on day one. You will be empowered to develop and grow, and will have access to specialist support, particularly on housing and tendering.
What matters most is your commitment to supporting disabled people, your willingness to learn how to lead in new areas and your desire to ensure that Yateley can grow and help even more disabled people thrive.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
We provide high-quality accommodation, meaningful employment, training and enriching opportunities for disabled and neurodivergent adults.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team & Events Coordinator
We are looking for a Team & Events Coordinator to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to develop and improve healthcare globally.
Position: Team & Events Coordinator
Location: Hybrid working to include a minimum of two days per week in the office on Cambridge Biomedical Campus, Cambridge / home working
Salary: £26,000 – £28,000 per annum FTE (depending on skills and experience)
Hours: Part time (30 hours per week)
Contract: Permanent
Closing date: 2nd February 2026 – however, they reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the role:
This is an exciting opportunity to join a small, passionate and growing team at a pivotal time in the organisation’s development. As Team & Events Coordinator, you will play a central role in supporting the smooth running of Cambridge Global Health Partnerships (CGHP) and delivering high-quality events for members, partners and supporters.
This is a varied and hands-on role, working across administration, finance, programmes, communications and events. You will be at the heart of the organisation, providing excellent coordination, organisation and stewardship, while helping the team maximise their impact both in the UK and internationally.
This role would suit either someone keen to develop a broad range of skills within the charity sector or an experienced administrator looking for a new and rewarding challenge.
Some of your key responsibilities will be to:
- Act as first point of contact for general enquiries.
- Manage organisational calendars, meetings and diary coordination for the Director and committees, including preparing papers and taking minutes.
- Maintain accurate records on the CRM database and support finance administration including processing payments and claims.
- Coordinate aspects of CGHP programmes, including member reports, grant scheme administration and virtual partnership meetings.
- Contribute to communications activity including social media, publications, website updates and branded materials.
- Lead on planning, logistics and delivery of CGHP events and support member and partner stewardship and networking activities.
About You:
To be successful in the role of Team & Events Coordinator, you will be exceptionally well organised, proactive and detail-oriented, with strong communication skills and a genuine interest in global health.
You will also need to have the following skills and experience:
- A strong interest in and commitment to global health work.
- At least three years’ experience in office administration, diary management and event organisation.
- Excellent organisational skills with high attention to detail and the ability to manage competing priorities.
- A proactive, solutions-focused approach with the confidence to use initiative and troubleshoot problems.
- Strong interpersonal skills and the ability to work collaboratively within a small team.
- Flexibility to work occasional evenings or weekends and travel when required, including internationally.
- Energy, resilience and enjoyment of being busy in a fast-paced environment – plus a good sense of humour!
Desirable:
- Experience of social media and digital communications.
- Experience working with or managing volunteers.
In return:
This is an amazing charity to work for. Cambridge Global Health Partnerships has spent nearly 20 years strengthening health systems around the world through education, reciprocal learning and relationship building. The organisation works with hospitals, governments and health organisations in the East of England and in low- and middle-income countries to share expertise and support sustainable change.
You’ll join a supportive, inclusive team and benefit from a generous package that includes:
- Pension Scheme
- Group Life Assurance (4x salary)
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 towards computer-use glasses
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan – Medicash
- Employee Assistance Programme
- 25 days Annual Leave + Bank Holidays + Your Birthday off
- Cycle to Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience in could include Administrator, Office Coordinator, Operations Assistant, Events Coordinator, Programme Coordinator, Charity Administrator or Communications and Events Assistant.
The Kids Network, London’s award-winning mentoring charity for children aged 8-11, is looking for a Community Fundraising Officer to join our small, successful fundraising team.
· Contract: Permanent, full time (35 hours)
· Salary: £28,000 p/a
· Location: London-based
· Some evening and weekend work may be required, which can be claimed as TOIL
· Reporting to Fundraising and Development Lead
Application open: Mon 19th Jan – Sun 15th Feb
We will be holding first round calls on the week commencing Monday 16th February, with the second round interviews taking place 19th-20th February.
ABOUT THE ROLE
The Kids Network are seeking a Community Fundraising Officer to join our small, successful team to help take our community fundraising to the next level, as we grow to deliver life-changing mentoring for more Little Londoners. This role will oversee our growing Community Fundraising programme, building on the processes, engagement and successes we’ve nurtured over two years, keeping our wonderful supporters motivated, committed and happy, while increasing the income they raise.
As our Community Fundraising Officer, you will be the first point of contact for supporters taking on challenge events and raising money for TKN in the community. You will ensure our different supporters have a fantastic experience at every step, and feel committed to supporting the charity’s work and furthering our impact for Little Londoners. Working closely with our two other fundraisers, you will learn about all aspects of fundraising, and support the team with maintaining meticulous records, delivering strong supporter stewardship, and writing lower-level funding applications and reports.
This role supports The Kids Network by securing the income and public support required to deliver and scale our transformative mentoring programme.
BENEFITS
· Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
· 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
· Option to swap bank holidays for other religious holidays
· Birthdays off
· Two Mental Health “Me Days”
· Volunteering time to mentor with The Kids Network
· Personal development budget
· Team socials
· Working in a value-led organisation, where we share the impact we have on children every day
KEY RESPONSIBILITIES
COMMUNITY AND INDIVIDUAL GIVING FUNDRAISING
· Oversee onboarding and stewardship journeys for event fundraisers
· Recruit and support people fundraising in their community (schools, businesses, faith groups, etc)
· Maintain our Community Fundraising platforms and keep event listings up-to-date
· Maintain meticulous donation and supporter records on Salesforce and liaise with Finance team
· Oversee administration and stewardship for Friends of TKN supporters club, and developing offer for committed supporters
TRUST FUNDRAISING
· Collate information for, proofread and write lower level funding applications and reports
· Maintain supporter records on Salesforce (reporting schedules, receipting and recognition)
· Support team with researching and identifying Trust prospects
GENERAL
· Work closely with our Marketing Team to deliver consistent, persuasive fundraising messages in our social media posts and newsletters, as well as maintain up-to-date website content
· Maintain our Case For Support, ensuring it’s up-to-date and compelling to attract partners and donors
· Support general stewardship with supporters, funders and corporate partners
ABOUT YOU
We are looking for a motivated, personable, confident communicator who is passionate telling stories and keeping our supporters engaged to join our small but mighty team. To be successful, you will be organised, detail-focused, creative, and proactive.
PERSONAL SPECIFICATION
· Passionate about making society more just, protecting children’s futures, and the power of mentoring
· Exceptional written, verbal and presentation skills, able to tell a story and inspire supporters
· Excellent interpersonal skills, confident building relationships with different supporters
· Strong organisational skills, following processes and managing competing deadlines
· Excellent administration skills, able to keep meticulous records with an eye for detail
· Strong research skills
· A creative thinker who has ideas and is keen to share them
· Self-motivated, pro-active and confident finding solutions
· Excellent IT skills and proficient using email and Microsoft Office suite
DESIRABLE
· Experience of fundraising
· Experience using Salesforce CRM
· Experience working hybrid
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.
SAFEGUARDING COMMITMENT
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
EQUITY COMMITMENT
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.


The client requests no contact from agencies or media sales.
CEO
We are seeking an experienced and motivated leader to guide a purposeful organisation through its next chapter.
Location: Fully remote within the UK with occasional national travel
Salary: £55,000 to £65,000
Contract: Full time, permanent
Benefits: Pension, generous annual leave, Christmas closure, family leave and sickness policies available on request
Closing date: Monday 9th February
THE OPPORTUNITY
We are looking for a new CEO! Can you uphold the thoughtful shaping and delivery of an impactful charity? Do you have senior experience in a purpose-led organisation with financial and business skills you can bring? Then you might be the right person to guide this team.
This is a great opportunity to make a life-changing difference to people living with disability!
If this is something you are passionate about, then a CEO role is a great way to use your professional experience to be a nationwide change-maker.
ABOUT THE ORGANISATION
Whether it’s mobility, daily living, or hobbies and sports, the charity creates solutions that change lives. At the heart of their work is designing and building custom made equipment, tailored to each person’s unique needs.
Volunteers bring together creativity, technical skills, and problem-solving expertise, including metalwork, carpentry, electronics, computer programming, and 3D printing, to deliver solutions that can’t be found anywhere else.
IF YOU JOIN THE TEAM…
You’ll have the rare chance to take the helm of a charity with a powerful social mission and build on their proud 60-year history, stewarding them into a new era of growth. A vibrant, passionate community of innovators and problem solvers will be right there with you.
You’ll join the vision for the charity to be a place where people of all ethnicities and backgrounds feel welcomed to work, volunteer or seek help. The organisation encourages flexible working and a culture that prioritises people, wellbeing, and collaboration.
WHO WE’RE LOOKING FOR
We are searching for a CEO who can help ensure REMAP remains resilient, relevant, and well-prepared to respond to emerging pressures and opportunities.
We are particularly seeking someone:
- Who will strengthen financial sustainability and income generation
- Has a proven track record of senior responsibility
- Energise and support a nationwide volunteer community – strengthening relationships between central staff and locally rooted branches
You do not need to meet every requirement to be considered. If you can demonstrate the experience, passion, and capability to lead with purpose, we encourage you to apply.
WHAT’S NEXT
If you are excited by this opportunity and ready to bring energy and expertise to a mission-driven organisation, we would love to hear from you.
Other roles you may have experience of could include: Chief Executive, Executive Director, Managing Director, Head of Operations, Director of Services, Director of Strategy, Director of Programmes, Operations Director, Charity Director, Social Impact Director, Senior Leader, Development Director, Leadership Consultant, Transformation Lead, Governance and Strategy Lead #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Strategy, Planning and Performance Director, WaterAid UK and International
Contract type: Permanent, Full time – 35 hours per week
Primary Location: London, UK.
Address: 20 Canada Square, Canary Wharf, London, E14 5NN.
We are open to considering candidates based in other locations where WaterAid has an existing office, provided the time zone is compatible with the UK. Please note that candidates must possess a valid Right to Work in their respective country of residence.
For the UK location: We support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face-to-face, either in the London office, for coordination, collaboration, and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salary: £75,000 - £80,000 per annum with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Director reports jointly to the WAUK Executive Director of Finance, Technology & Strategic Planning, and the Global Director, WAI. They will therefore belong both to the UK Finance, Technology and Strategic Planning Directorate team and to the Global Secretariat. The team consists of roles that work across WAUK and international.
About the role
The Strategy, Planning and Performance Director works across WAUK and WaterAid International to deliver performance and planning. They are responsible for delivering planning and performance assessment across both WAUK and international - ensuring that these are aligned and link up in the most efficient manner possible. They will ensure that we understand how we are contributing towards our global strategy and we are maximising our global impact.
In this role, you will:
- Lead WAUK annual planning process. Support WAUK ED Finance, Technology and Strategic Planning to develop UK business plan.
- Lead global annual planning process: work with WaterAid members to align member business plans that maximise the potential contribution of each member to WaterAid’s Global Strategy and impact.
- Coordinate global and WAUK reporting at year end, ensuring a coherent narrative over time that provides clarity for UK Board and WaterAid international Board.
- Coordinate WAUK Quarterly Performance Review (QPR) process, delivering quarterly reporting to the UK DT and Board.
- Provide effective leadership to the Strategy, Planning and Performance team ensure high levels of motivation and engagement as well as strong relationships across the organisation.
- Lead on strategy and performance communications, working with the internal and external communications teams ensure all staff and relevant external audiences have a good understanding of WaterAid’s Global Strategy and our performance (Global and UK)
- Lead the project management support to key WAUK and WAi projects, as required
- Own the Global Performance Management Framework to assess performance against WaterAid’s Global Strategy. Ensure this is aligned and integrated with member-level performance assessment processes.
- Own the development and evolution of WaterAid’s Global Strategy, ensuring effective analysis of external trends and context, drawing on expertise, experience and perspectives from across the organisation.
- Provide support, advice and guidance to enable effective, aligned implementation of the strategy across all members, including support programmes of change and / or individual change projects
- Lead on any multi-annual review of progress against the Global Strategy to assess contribution to global change, identify achievements and challenges, lessons learned and recommendations.
To be successful, you will need:
- Strategic and critical thinking across complex and fast moving environments: able to shape business direction and strategy through anticipating and identifying trends and shifts in the wider world, able to translate strategy into action
- Knowledge of corporate planning, with a deep understanding of different approaches in different contexts
- Understanding of complex performance assessment in data-poor environments and complex, qualitative evaluation methodologies that enable deep reflection on performance
- Effective stakeholder management; able to understand and translate senior leadership needs, managing expectations and support outside of remit.
- Significant experience of providing strategic guidance to Board and senior leaders within a large and complex organisation. Able to build and maintain credibility and trust at all levels of the organisation.
- A degree with substantial experience in strategy, planning, and performance management within a reputable organization. A Master’s degree or Professional finance qualifications (ACA, ACCA, CIMA) or an MBA are advantageous but not essential.
- Clear communication and ability to convey complex ideas in a compelling manner, tailoring arguments to persuade the listener.
Closing date: Applications close on Monday, 2nd February 2026, 12:00 PM (UK time).
First Interviews will be held virtually on 17th and 18th February 2026. Second interviews will be conducted in person at our London office on 3rd and 4th March 2026.
How to apply: Click Apply to answer the pre-screening questions and upload your CV only.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during theinterview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check.
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Full time, 35 hours per week
Fixed Term Contract - 7 months
Grade FL, Salary £35,500 per annum
Location: London with hybrid working (minimum 2 days per week in the office)
Closing date: 5.00pm on Monday 02 February 2026
Interview date: Week commencing 09 February 2026
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.
As part of the Training and Registration team in the Education Directorate, this role will be responsible for monitoring and assessing applications for Certificates of Completion of Training (CCT) and providing specialist advice and guidance while contributing to ongoing improvement in GP training and registration.
- Do you have experience of working in a regulatory or statutory environment handling complex issues?
- Can you evaluate written evidence and write clear, logical, accurate and persuasive responses and reports?
- Have you worked in a customer facing environment with senior professionals?
You will manage and prioritise a constant caseload of applications and related queries, exercising sound judgement and decision-making while working to deadlines in a high-risk environment. In addition, you will play an active role in improvement initiatives including data analysis and stakeholder engagement.
Educated to GCSE / A level standard or equivalent (including English and Maths), you will have excellent prioritisation and organisational skills and be able to communicate clearly and diplomatically. You must be able to work efficiently and accurately under pressure and demonstrate confidence in making informed decisions. Knowledge and understanding of GP training and registration processes are desirable.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.
A full job description for the role is included in the Candidate Pack.
To apply, please click 'Quick Apply' and complete the application form.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Domestic Abuse Caseworker
We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Position: 6515 Caseworker - Domestic Abuse
Location: Hampshire (with regular travel required throughout the region)
Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.
Contract: Permanent
Salary: £26,830.20 per annum
Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Keep accurate and confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial.
You will need:
- Strong written and verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational and time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with internal and external organisations.
- The ability to maintain professional boundaries and confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Benefits
The competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Scope of Role
The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions.
Key Responsibilities
1. Accurate, Effective, and Individually Tailored Advice
Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.
2. Detailed Case Records
Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.
3. Training and Development
Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. .
4. Teamwork
Be an active member of the team, identifying opportunities for your development and contributing to collective goals.
5. Travel
Travel across London as required, with occasional travel across the UK.
6. Other
Undertake additional tasks as delegated by Management.
Person Specification
1. Experience and Skills
- Willingness to work towards obtaining an accredited qualification in debt advice.
- Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
- Ability to give and receive feedback objectively and sensitively.
- Ability to work as part of a team and be open to receiving feedback and learning from others.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.
2. Personal Attributes
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
- Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.
Desirable Criteria
- Previous experience of giving advice (not necessarily debt advice).
- Ability to speak more than one language.
Please download the full Job Description for more details.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.