Information and support officer jobs

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

Are you passionate about supporting families through challenging and emotional times? Do you have experience developing and growing digital support services for families? 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Senior Support Officer (Digital) to join our enthusiastic and passionate Information and Support team to help make a real difference to the lives of families and babies in neonatal care.

The Senior Support Officer (Digital) plays a vital role in ensuring that every family of a baby born sick or premature can access impactful and personalised support, at their time of need.

By leading the improvement and development of Bliss digital support services, you will help support families with babies born premature or sick to be confident, well informed, connected to the help they need, and to be partners in the care of their babies. 
 

Terms

Location: Hybrid (3 days per fortnight in the London office, SE1)
Salary:£37,035 FTE
Terms: Full-time (35 hours per week). Permanent 
 

Role Details

This is an excellent opportunity for someone with experience of offering support across a variety of platforms to make a real difference as part of a small, dynamic and dedicated charity. 

The ideal candidate will be able to demonstrate the following skills and experience: 

·Extensive experience of supporting people with emotional and/or practical support needs across digital platforms and digital support services. 
·Strong people and communication skills, including the ability to support people in distress. 
·Strong experience and skills for digital support content creation and moderation of online platforms
·Experience as a supportive, person-focussed line manager 
·Skills for leading and contributing to project teams to improve and develop new services based on user needs.
·Strong experience of service-user involvement and co-creation, with skills to lead initiatives to ensure services are designed around users’ needs.
·Experience of working in partnership with external organisations and individuals to develop and deliver services

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. 

We understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

Please also submit an Equal Opportunities Form. This will not be used when shortlisting candidates, and is anonymous, but helps us monitor and improve our recruitment practices.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is 5pm on 6th September 

• First round interviews will be held on w/c 14th September

• Second interviews in person at our London Bridge offices 22nd and 23rd September

18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension

Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.

We are looking for someone:

1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.

2. To ensure the smooth day-to-day running of the office, reception and administrative systems.

3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).

4. To provide administrative support to staff, volunteers, and partner organisations.

5. To support monitoring, evaluation and reporting requirements for funded projects.

Location: Amersham Hospital, Buckinghamshire, with a minimum of 50% on-site working and flexibility to work remotely.
Salary: Circa £60,000 FTE per annum
Contract: Permanent, Part-Time, 3-4 days per week

Buckinghamshire Healthcare Charity is looking for an experienced and collaborative finance leader to become its new Head of Finance and Operations, helping shape the financial and organisational foundations of a newly merged charity.

Formed in April 2026 through the merger of Scannappeal and Buckinghamshire Healthcare NHS Trust Charitable Fund, Buckinghamshire Healthcare Charity brings together two established organisations with a shared commitment to improving healthcare across Buckinghamshire. This is an exciting opportunity to join at a formative point in its development, with strong foundations already in place and significant scope to shape what comes next.

Reporting to the Chief Executive and working as part of the Senior Leadership Team, you will provide strategic financial leadership across the charity, supporting the Chief Executive, Trustees and senior colleagues with clear insight, advice and constructive challenge. You will lead financial strategy, planning, budgeting, forecasting and reporting, alongside oversight of governance, risk, investments and organisational systems.

You will also play an important role in supporting and developing the existing finance team. Working closely with the Finance Manager, you will build strong relationships, provide direction and support, and create the right balance between senior accountability and genuine ownership within the team. You will work collaboratively across the charity, as well as with Trustees, auditors, investment managers and Buckinghamshire Healthcare NHS Trust.

The ideal candidate will be a qualified accountant with significant senior-level experience across strategic financial management, reporting, governance and risk. You will combine strong technical expertise with sound judgement, excellent communication skills and a collaborative leadership style. Experience of joining or inheriting an established team and developing people to take ownership of their work will be particularly important.

This is an opportunity to play a central role in building the financial and organisational strength of a new independent charity, helping Buckinghamshire Healthcare Charity turn its ambitions into greater impact for patients, NHS staff and communities across Buckinghamshire.

Please download the Candidate Information Pack [PDF] for further information.

Closing Date: Tuesday, 15th September

The Cathedral Safeguarding Officer (CSO) is a Liverpool Diocesan employee who is responsible for leading and promoting safeguarding across Liverpool Cathedral, ensuring that safeguarding is embedded throughout its ministry, governance and operations. Working closely with the Dean, clergy, staff and volunteers, the postholder will provide both safeguarding leadership and practical support to foster a culture in which safeguarding is understood by all as a shared responsibility, and the welfare of children, young people and adults remains central to Cathedral life. The postholder will be an active and visible presence within Liverpool Cathedral, working closely alongside the Dean, Cathedral leadership, clergy, staff and volunteers to build effective working relationships and embed safeguarding throughout Cathedral life, while maintaining strong professional links with the Diocesan Safeguarding Team.

Working collaboratively across the Cathedral, the CSO will help ensure that safeguarding policies, procedures and governance arrangements are effectively implemented, monitored and continuously improved. The postholder will maintain robust safeguarding records and oversight of safeguarding data, using information and trends to inform team decision-making, monitor risk, identify emerging safeguarding issues and support the ongoing development of policy, practice and organisational learning. They will maintain strong partnerships with statutory agencies, partner organisations and the Diocesan Safeguarding Team (DST).

The CSO will provide professional safeguarding advice and guidance, support the development of safer working practices, deliver safeguarding learning and development opportunities, and assist with the identification, assessment, and management of safeguarding risks. The postholder will also act as a key point of contact for safeguarding concerns and allegations, ensuring that these are managed appropriately and in accordance with statutory requirements, Church of England guidance, and National Safeguarding Standards.

Although based at Liverpool Cathedral, the CSO is an integral member of the Diocesan Safeguarding Team and will receive professional supervision, support and line management from the Deputy Head of Safeguarding (DDSO) and the Head of Safeguarding (DSO). The postholder will contribute to the delivery of the Diocese's safeguarding strategy and the implementation of its safeguarding plans, while holding lead responsibility for safeguarding practice within the Cathedral.

For full details of this position, please visit the Church of England website where you can download the Job Description and apply via the Careers page

At Bipolar UK, we believe that no one should face bipolar alone. Every day, we work to ensure that people affected by bipolar can access the understanding, support and information they need to live well. As the UK's only national charity dedicated to bipolar, we reach around 10,000 people each month through our peer support services, online community, information resources, research partnerships and campaigns to improve diagnosis and access to care. 

We're entering an exciting period of growth and are looking for a passionate Senior Partnership Officer to help us build the partnerships and funding needed to expand our impact. Could you help us create a future where everyone affected by bipolar has access to timely support and specialist services? 

As Senior Partnership Officer, you'll play a pivotal role in developing and managing high-value relationships with corporate partners, major donors and strategic supporters. You'll identify and secure new partnership opportunities, create compelling funding propositions and steward supporters to deepen their engagement with Bipolar UK. Your work will directly help us reach more people affected by bipolar and deliver life-changing support across the UK. 

Key Details

Location: Flexible, home-based with occasional travel to events and team meetings. 

Hours: 35 hours per week. 

Salary: £35,000 depending on experience. 

Annual Leave: 25 days plus Bank Holidays (with an additional day accrued per each year of service)

Reporting to: Strategic Partnerships Manager. 

What You'll Be Working On

• Building and securing new corporate fundraising and strategic partnership opportunities. 
• Developing tailored partnership proposals and delivering engaging pitches to prospective supporters. 
• Managing and growing relationships with corporate partners, major donors and strategic allies. 
• Working with colleagues across services, fundraising and communications to develop innovative partnership opportunities. 
• Providing excellent stewardship through meetings, events, impact reporting and regular supporter engagement.
• Recording and tracking partnership activity through Salesforce and supporting effective monitoring and evaluation.

This Job Is For You If...

• You're a confident relationship builder who enjoys connecting with supporters and stakeholders. 
• You have experience securing income through partnerships, fundraising or business development. 
• You can create compelling written proposals and communicate persuasively with a range of audiences. 
• You're highly organised and able to manage multiple opportunities and projects simultaneously. 
• You're motivated by making a meaningful difference to the lives of people affected by bipolar. 

At Bipolar UK, we value diversity and encourage applications from people of all backgrounds and experiences. If you're excited about the role but don't meet every requirement, we'd still love to hear from you. Together, we can ensure that more people affected by bipolar receive the support they need.

An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.

MAIN AREAS OF RESPONSIBILITY 

• Identifying training, learning and development opportunities or needs 

• Developing learning resources, including e-learning and guidance documents

• Managing MA learn, the MA's learning management system (LMS) 

• Overseeing the MA's community outreach programme (Magistrates in the Community) 

• Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees. 

SPECIFIC RESPONSIBILITIES 

Policy committees 

• Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions. 

• Propose priorities and manage programmes of work for the committee 

• Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information 

• Ensure agreed actions and decisions of the policy committees are implemented 

• Build and maintain excellent relationships with committee members 

• Provide support to committee members to enable them to effectively contribute to the work of the MA 

• Assist in the training and development of committee members 

• Agree and implement committee working practices. 

• Contribute to supporting the MA's other policy committees 

Volunteer support 

• Support  representatives in post 

• Work with magistrates to develop and coordinate learning materials 

Learning 

• Develop and upload learning resources to our learning platform. 

• Be the first point of contact for member queries about our learning platform and other training related matters 

• With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series

• Edit webinar footage and create transcripts to upload to MA learn

• Monitor learner behaviour on the MA learn and use this to inform learning development plans. 

Policy and research 

• Provide input to proposed policy and research work 

• Work with policy colleagues to translate research and policy into learning materials. 

Communications 

• Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally 

• Ensure the accuracy of training information contained in MA communications outputs 

• Contribute to our Magistrate magazine, newsletters, website content, social media and press releases. 

Membership 

• Support the work of the MA’s membership team to recruit and retain members

• Assist in responding to members’ queries and provide up to date information about training and learning issues. 

Other duties 

• Contribute to team meetings, organisational strategy and priorities 

• Be proactive in keeping up to date with developments affecting the role 

• Contribute to other organisational tasks, such as support for our webinars and events on occasion. 

GENERAL 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.

PERSON SPECIFICATION 

ESSENTIAL 

• Experience of using a learning management system (LMS) 

• Experience of using, or aptitude to learn, e-learning software, such as Articulate 360 

• Ability to design and develop a variety of online learning resources 

• Experience of project management 

• Ability to organise and prioritise your own workload and a strong attention to detail 

• Ability to assimilate and understand complex information and explain complex issues clearly 

• Ability to produce clear, concise proposals, papers and other written communications

• Ability to communicate effectively, diplomatically and persuasively with a wide range of people 

• Ability to establish personal credibility with a range of stakeholders 

• Ability to work effectively under pressure 

• A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions 

• Excellent networking skills. 

DESIRABLE 

• Training qualification (Level 3 or above and/or equivalent professional training experience) 

• Experience of working with/managing a committee 

• Knowledge of the workings of magistrates' courts 

• Experience of working in a membership organisation 

• Experience of supporting volunteers remotely. 

Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

This will include, but may not be limited to:

Operations

• Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
• Leading the co-ordination and delivery of the annual Affiliates Scheme
• Supporting the production and logistics of annual resource mail-outs
• Engaging in periodical team email campaigns for intentional growth
• Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer

Events

• Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
• Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Representing The Welcome Directory at selected events (as required)

Administration

• Answering email enquiries
• Editing recordings/ videos and updating resources in Canva
• Collating routine data and creating/ updating trackers (as required)
• Supporting processing expenses and issuing internal invoices
• Paying-in cheques and sending thank you cards
• Obtaining Gift Aid declarations and submitting claims
• Purchasing stationery supplies and dispatching resources
• Leading on quarterly team password management

Other benefits include:

• Flexible, remote working
• Small and supportive team
• Team days and opportunities for learning
• 5% employer contribution to pension scheme
• Contribution towards internet and phone costs, and provision of laptop and relevant equipment
• Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit

Please download the Job Description and Person Specification for further information.

Should you have any questions about the role, please get in touch by email.

The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible. 

‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.

Join a passionate and committed team driving forward social justice through women-led community organising!

The successful candidate will support Community Savers groups and networks in North Manchester and Wythenshawe achieve their goals for financial and social inclusion, mental wellbeing, community led development, participatory decision-making, and housing and climate justice.

You will work through a community-led process to:

• build strong community associations
• develop common visions and area action plans 
• build membership and support capacity building among young women aged 18-30
• raise small grants funding
• identify priorities for skills development and learning exchange
• help coordinate evidence-based advocacy projects
• keep appropriate records of meetings and events
• capture and communicate learning, progress, and impacts.

You are:

• Experienced in working in neighbourhoods with long term health inequalities.
• Good at building trusting relationships while maintaining boundaries and being mindful of your own levels of resilience.
• Passionate about social justice and championing community expertise.
• Compassionate and non-judgemental.

Please download the application pack for further information and a full job description.

Note that Community Savers is a majority women-led and transinclusive movement that works in alliance with Community Led Action and Savings Support (CLASS). Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women as those most disadvantaged by the intersecting cost of living, housing and climate crises.

This permanent, part-time role is ideal for someone with strong financial administration and bookkeeping experience who is committed to social justice and human rights. You'll be responsible for the day-to-day management of our finances, maintaining accurate records, supporting reporting and compliance, and providing financial information to help staff and trustees make informed decisions.

Join us and play a key role in supporting Just Fair's mission to secure economic, social and cultural rights for everyone in the UK.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraiser or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate project or product management skills, an enthusiasm for fundraising, familiarity with supporter journeys, creative thinking and will have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To express interest, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. Following your call we will share the info needed to submit a full application. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Deadline for expressions of interest: Midnight Sunday 13th September

Closing date for applications: Midnight Monday 14th September

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as an Impact and Insights Officer, at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where your insights will shape real change. As Impact and Insights Officer, you’ll:

• Play a key role in evaluation and insight projects that strengthen Young Enterprise’s evidence base and inform strategy.
• Turn data into stories that amplify young people’s voices and drive impact.
• Coordinate and align data across 15+ programmes, ensuring quality and consistency.
• Stay ahead of trends in education and youth research, bringing fresh ideas and innovation.
• Work collaboratively across teams and with external partners to share insights and champion best practice.

This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.

You’ll love this job if you are…

• passionate about making a difference: Using evidence to unlock opportunities for young people.
• detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean.
• a natural problem-solver: Finding creative ways to collect, interpret, and communicate data.
• a clear communicator: Turning complex findings into compelling stories that inspire action.
• curious and evidence-driven: Supporting research and evaluation projects that deepen our understanding of impact and inform decision-making.
• enthusiastic about data and AI: Exploring the potential of technology to improve data analysis.
• collaborative and proactive: Working across teams and engaging external networks to make big ideas happen.

Key Responsibilities

• Collating and monitoring data, including database oversight and data cleaning, to strengthen Young Enterprise’s evidence base.
• Monitor, clean and validate data across multiple programmes, ensuring high standards of data quality and completeness.
• Set up and manage surveys, filtering and analysing large volumes of quantitative and qualitative data.
• Synthesize and communicate insights clearly through briefings and presentations, to meet diverse internal needs.
• Contribute to research and evaluation projects, applying appropriate research methods to generate robust evidence and actionable insight.
• Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
• Explore the use of applications and software, including AI, that can enhance Young Enterprise’s data analysis and insight.
• Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks and exploring external collaboration opportunities.
• Support external reporting and dissemination, ensuring that funder monitoring and evaluation requirements are met and impact is shared effectively.
• Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 days per month.

How to Apply

Please send your CV and a one-page cover letter telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 2 September 2026. Please note that applications without a cover letter will not be considered.

First-round interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed on 7 September 2026. Second-round interviews will be held via Teams, on 11 September 2026.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As our Communications and Fundraising Coordinator you will lead on the management and growth of Mid Kent Mind’s social media channels (including Facebook, Instagram, LinkedIn), developing engaging content that raises the profile of the charity and connects with a range of audiences.

You will lead on delivering individual giving programmes, including regular giving, one-off donation campaigns, and donor stewardship communications.

You will create, schedule and monitor social media content in line with Mid Kent Mind’s brand guidelines, using scheduling and analytics tools to optimise performance.

You will support the development of website content including news articles, blog posts, service information pages, and fundraising campaign pages.

You will help to develop and distribute donor communications including thank-you messages, and impact updates using email marketing platforms.

You will assist with the creation of marketing materials across digital and print channels - including digital graphics, leaflets, posters, and e-newsletters to support campaigns, fundraising events and services.

To find out more please read the full job description and additional information document.

#Communications Coordinator #Communications Officer #Communications #Communications Role #Charity Communications

#FundraisingCoordinator #FundraisingOfficer #FundraisingRole #Charity Fundraising #Community Fundraising #Digital Fundraising #Fundraising Campaigns

#Mental Health #Mental Health Charity #Mental Health Support #Mental Health Awareness #Mental Health Services #Mental Health Jobs

#SocialMedia #SocialMediaCoordinator #SocialMediaManagement #SocialMediaMarketing #SocialMediaOfficer

Optional add-ons if you feel these are relevant to your role and if you feel your ideal candidate might use one of these search terms:

#MarketingCoordinator #MarketingOfficer #CharityMarketing #DigitalMarketing #ContentMarketing

#ContentCreation #ContentCoordinator #ContentMarketing #ContentManagement #DigitalContent

#EmailMarketing #DonorCommunications #DonorStewardship #DonorEngagement #IndividualGiving

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good and both a privilege and a responsibility. We are seeking an experienced and compassionate Student Support Officer to support in the areas of disability and inclusion for our Initial Teacher Education programmes and on behalf of our partners for the High Performance Initial Teacher Training programme.

About the role

This is an important new role reporting to the Student Support Lead (Disability and Inclusion). The post-holder will provide support and advice to trainees with a wide range of needs, including disabilities such as SpLD, autism and ADHD, as well as mental health conditions. They will write Reasonable Adjustment Plans (RAPs), work with partners to ensure agreed support is implemented effectively, escalate cases where appropriate, and contribute insight to help strengthen student support, inclusion and wellbeing practice across NIoT. Above all, the role is focused on enabling an outstanding student experience.

If you are passionate about student wellbeing and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you.

Essential Criteria:

• Experience of delivering one-to-one support to a range of learners with disabilities and other additional needs, including writing support plans.

• A strong understanding of the Equality Act (2010) and other relevant legislation related to disability rights and accommodations.

• Familiarity with Disabled Students' Allowance (DSA) and Access to Work

• Excellent understanding of reasonable adjustments and the creation of tailored plans, including knowledge of adjustments to assessments, learning and teaching.

• Educated to degree level and/or significant relevant experience.

• Ability to provide sensitive and empathetic support to trainees regarding their disability and welfare support needs.

• A commitment to the aims of the National Institute of Teaching.

• An interest in the education sector and a belief in the value of teachers and school leaders.

• Excellent organisational skills and attention to detail.

• Excellent interpersonal and written communication skills.

• Knowledge of data protection regulations and best practices in handling sensitive information.

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

Desirable Criteria:

• Previous experience delivering disability and/or mental health support in a higher education setting, such as a Disability, Mentoring or Wellbeing Service.

• Further postgraduate training related to student support, such as Study Skills, Mentoring, SEND, disability support.

• Experience of working in or with the Initial Teacher Education (ITE) sector.

Key benefits:

• Flexible & Hybrid working

• At least 27 days’ holiday a year (plus 8 bank holidays)

• Local Government Pension Scheme

• Comprehensive employee benefits including enhanced parental leave

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Contract: Fixed term for 4 years due to funding.

Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.

How to apply

For more information and to apply online, please visit our vacancies page.

Closing date: 4.00pm on 27 August 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.