Operations manager jobs

The role will include overseeing and managing a fiscal year calendar and day-to-day operations, developing, and delivering events to a high standard and representing the organisation to stakeholders.

As BCA events are the front facing part of the charity it is important that all activities include the community at large and that the role of BCA is prominently understood.

Role Purpose

To create a series of front facing events that engage our residents and local businesses at all levels and across the neighbourhood whilst profiling BCA as the central hub of the community in Barnes and Mortlake

Key Responsibilities:

• Operations Management

• Oversee the BCA’s yearly Events Calendar as well as the day-to-day operation and delivery of all BCA events, ensuring efficiency, compliance, and adherence to policies and procedures.

• Secure funding for all key events from suitable sponsors

• Manage budgeting, financial reporting, and resource allocation.

• Source, curate and liaise with exhibitors

• Generate a programme of external entertainment or Barnes Fair and Christmas Festival

• Liaise with Richmond Council and prepare necessary site plans and documentation

• Source and manage external contractors as required including but not limited to; Marquees, Staging, Security, PA systems, Generators and Battery Packs, Public Lavatories, First Aid and Ambulance Services, Rubbish Collection, Fun Fair equipment

• Participate in the recruitment and management of volunteers

• Oversee design and source of BCA merchandise

• Organise promotional banners and fliers

• Oversee PR and Social Media activity

• Organise BCA stands at all events

• Ensure robust data protection, safeguarding, and health and safety policies are maintained and followed by Staff, Trustees and Volunteers.

• Assist and help team members if and as required

Administration

• Ensure compliance with legal and regulatory requirements, including reporting to relevant authorities and stakeholders.

• Organise regular planning meetings with the Events Committee and prepare minutes

• Prepare comprehensive board pack reports for quarterly trustee board meetings.

Qualifications:

• Proven experience as an Events Organiser with demonstrable ability to deliver high impact events

• Excellent communication, interpersonal, and organisational skills including financial controls.

• Ability to work on own initiative

• Strong IT skills including Microsoft Office.

Who we are and why we are needed

The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing. 

Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works. 

The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.

Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.

The role

In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:

• ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back
• building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners
• working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models
• incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners.

Key responsibilities

Grant making and programme delivery

• Provides strategic oversight of the grant-making model, ensuring alignment with The Fore’s overall mission and priorities
• Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges
• Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach

Partnerships and income

• Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity
• Supports colleagues to shape high-quality proposals, renewals, and reporting
• Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders
• Ensures that The Fore’s external messaging and positioning are clear, compelling and aligned with partner priorities
• Acts as a senior escalation point for complex funder relationships or delivery challenges
• Supports the ongoing development of The Fore’s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners
• Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore’s portfolio

Impact, data and systems

• Holds responsibility for the organisation’s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities
• Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning
• Ensures that insight and impact are translated into clear, compelling external communications to support The Fore’s positioning and influence

People and internal operations

• Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently
• Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers
• Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture
• Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented
• Holds oversight responsibility for The Fore’s physical office space and equipment, managing lease and facilities contracts
• Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms

Governance, compliance, risk and finance

• Oversees the organisation’s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place
• Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity
• Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting
• Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security)

Experience and attributes

• Minimum 5 years’ experience in a senior operations or programme oversight role
• Track record of translating strategy into operational plans and delivery
• Exceptional interpersonal, communication and presentation skills
• Track record of developing and sustaining excellent relationships with stakeholders
• Exceptional people management skills
• Strong prioritisation skills and highly organised
• Demonstrable self-starter with excellent follow-through
• Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution
• Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style

Key details​

• Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure.
• Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home).
• Reports to: CEO

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Deputy Service Manager

Location: Based in Luton. Unfortunately this service has no step free access.

Salary: £28,700 (Annual)

Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers.

About the Role

We are seeking a Deputy Service Manager to support the Service Manager in leading our residential based service which is based in Luton. Penrose Women's Luton SHAP support women who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. The team supports our women to create a safe, secure, and nurturing environment to create a space where they can call home. They provide person-centred care and support to help them overcome personal challenges and rebuild their lives for brighter futures.

In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. 

You will be knowledgeable of the trauma and challenges that women face within the service including exclusion. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Due to the nature of the service, it is an occupational requirement that the postholder is female.
• Previous experience in supporting individuals in a similar capacity or managing a service which supports residents who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries.
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency.
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

HopeWorks is a community‑focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high‑impact support and ensuring every pound we receive makes a meaningful difference. 

As our Finance Officer, you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day‑to‑day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.

Design Technician

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Design Technician

£29,835 per annum (pro rata for part time)

Ref: 144REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub

Contract: Permanent

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery/ Infrastructure

As a Design Technician, you will help create technical work using your specialist skills and knowledge.

You will work with some supervision and will focus on producing high-quality and sustainable solutions that support the mission of the Walk Wheel Cycle Trust.

You will be part of a multidisciplinary team. This means you will work with designers, engineers, other technicians, and technical specialists.

Your role is to support the delivery of projects and programmes that match the Trust’s strategic priorities.

What You’ll Be Doing

• Work within clear guidelines and processes.
• Manage your own tasks, even when you are working on several projects at the same time.
• Use your developing specialist skills to help create project materials.
  This may include things like technical drawings, specifications, or reports.
• Use analytical thinking and problem-solving skills to help with challenges that arise in projects.
• Use innovative and sustainable design and construction practices in all the work you do.

 This role is ideal for someone who enjoys hands on creative work and wants to grow a wide range of technical design skills. You’ll be part of a collaborative, multidisciplinary team, helping to shape high‑quality, sustainable solutions that make it easier and more enjoyable for people to walk, wheel and cycle. Whether you’re developing detailed drawings, solving design challenges, or contributing to innovative infrastructure projects, you’ll have the chance to learn, develop and make a real impact on communities - all within a supportive, mission‑driven organisation.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement - if you feel you’d be a good fit, we encourage you to apply.

• You have either a Level 3 qualification (or an equivalent qualification) in a relevant subject, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant specialism that you can clearly demonstrate or at least 3 years of work experience in a relevant role.
• You can use design software confidently.
• You have knowledge of best practice in healthy street design.
• You have knowledge of health and safety legislation and how it applies to your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.  

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open-minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 28 April 2026.
• Interviews will be held via Microsoft Teams over a two week period commencing from 11 May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process

Senior Engineer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Engineer 

Location UK Wide 

£37,904 per annum (pro rata for part time) plus a market supplement of £3993 

Ref: 147REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As the Senior Engineer, you will lead the production and technical review of project and programme outputs. 

You will manage typical projects and low risk programmes. Your work will make a strong contribution to the Walk Wheel Cycle Trust’s vision by delivering high impact and innovative solutions. 

You will work as part of a multidisciplinary team, including designers, engineers, technicians, and other technical specialists. 

 
Your role is to support the successful delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Manage typical projects and low risk programmes from start to finish.
• Lead the creation and technical review of project and programme outputs, using your recognised technical expertise.
• Understand when existing technical guidance is not enough and know how to work effectively when guidance is limited or does not exist.
• Provide line management, supervision, or mentoring to colleagues in more junior roles.  

This role is ideal for someone with strong design skills who’s ready for a real challenge and wants to use their expertise to improve the world around them. As a Senior Engineer, you’ll take the lead on delivering innovative, high‑impact projects that make walking, wheeling and cycling safer and more enjoyable for communities across the UK. You’ll work at the forefront of sustainable transport design — pushing boundaries where guidance is limited, shaping solutions that genuinely transform places, and mentoring others as you go. If you're driven by creativity, responsibility and the desire to leave a positive legacy, this is a role where your skills will truly make a difference. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either a degree (or an equivalent qualification) in a relevant subject such as Civil Engineering or another clearly relevant and demonstrable specialism, plus at least 2 years of relevant experience or 5 years of relevant work experience without a degree.
• You can use design software confidently and competently.
• You have up to date working knowledge of sustainable transport design and delivery. 
  This includes awareness of innovation, best practice, inclusive design, and the use of technology.
• You have thorough working knowledge of current health and safety legislation and practices, including how to correctly apply the CDM Regulations. 

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process. 

Graduate Urban Designer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Graduate Urban Designer 

Location UK Wide 

£29,835 per annum (pro rata for part time) 

Ref: 146REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As the Graduate Urban Designer, you will help create technical work by using your developing specialist skills and knowledge. 

You will work under close supervision and mentorship, within a personalised graduate programme which will support you as you grow your expertise. This includes structured mentoring on the path to chartership. 

You will work as part of a multidisciplinary team including designers, engineers, technicians, and other technical specialists. There will also be opportunities for direct engagement with our partners and communities, designing place-based sustainable active travel solutions to deliver real and lasting change. 

 
Your role is to support the delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Working within clear and established guidelines. 
•  
  Managing your own tasks, even when you are working on several projects at the same time.
• Using analytical thinking and problem solving skills to help address challenges that come up during projects.
• Using your developing specialist skills and knowledge to help create project outputs. 
  These may include technical drawings, specifications, and reports.
• Using innovative and sustainable design and construction practices in all your project work. 

 This role is ideal for someone who loves creative problem‑solving and wants to build a broad, future‑focused urban design skillset. You’ll work hands‑on across real projects, engaging directly with communities to understand their needs and help shape inspiring, people‑centred places. Supported through a structured graduate programme, you’ll develop your technical abilities while contributing to innovative, sustainable active‑travel schemes that deliver lasting change. As part of a collaborative, multidisciplinary team, you’ll grow quickly, gain meaningful experience, and play a key role in designing healthier, more accessible streets and spaces. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either a degree (or an equivalent qualification) in a relevant area such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly relevant specialism, or 3 years of work experience in a relevant role.
• You have awareness of good practice in healthy street design.
• You have awareness of health and safety legislation and how it relates to your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.   
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

CRM and Supporter Care Lead

37 hours per week.
Salary: £30,984

Treetops is entering one of the most exciting periods in its history.

With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.

We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.

Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.

This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.

Key Responsibilities

· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
 

· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
 

· Ensure the primary CRM holds all relevant supporter data from every source and database
 

· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
 

· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed

What we’re looking for

An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:

· Experience managing CRM databases
 

· Strong Excel skills, including data manipulation and transfer
 

· Experience developing supporter or customer relationships
 

· Experience handling and processing large datasets
 

· Knowledge of database queries, reports and imports
 

· The ability to communicate technical information clearly to non‑experts

How to apply

For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.

Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.

Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.

Help secure the future of a 120-year-old youth charity At The Shewsy, we support over 100 children and young people every day in one of the most deprived communities in the UK. Founded in 1903, we provide meals, mentoring, and a safe space, but more importantly, we build relationships that change lives. Our motto is “People Matter More Than Things".

We are now looking for a brilliant Fundraising & Engagement Manager to help us take the next step in building a stronger, more sustainable funding base so we can reach even more young people.

Salary: £40,000 per annum 

Hours: 37 hours per week (flexible working available and could offer 0.8) 

Contract type: Permanent

Benefits:  

• Employee Assistance Programme (EAP)

• NEST Pension 

• Benefits & Discount Portal 

• 22 days annual leave plus Bank Holidays 

• Professional Training & Development

The Role (and why it matters) This isn’t just about writing bids behind a desk. It’s about being a visible, energetic advocate for The Shewsy. You will champion our work face-to-face, engaging our local Everton community while nurturing our historic, vital ties with Shrewsbury School and the Old Salopian network. You will balance persuasive in-person communication with high-quality grant writing to unlock new opportunities and bring ideas to life.

What you’ll be doing

Building Relationships & Community Engagement

• Actively network and build face-to-face relationships with local businesses, community members, and potential corporate partners.

• Nurture and expand our vital relationship with the Shrewsbury School community and Old Salopians to encourage legacy giving, regular donations, and matched-giving support.

• Champion and support community fundraising events and campaigns, including our highly successful Big Give Christmas Challenge.

Securing Grant Funding

• Build and manage a £200,000+ annual funding pipeline by researching and applying for grants from trusts and foundations.

• Write high-quality, compelling, and tailored funding applications.

• Maintain a live pipeline of funders, tracking applications, success rates, and deadlines.

Telling Our Story Powerfully

• Turn powerful frontline youth work into compelling narratives for both written bids and in-person presentations.

• Work with staff to capture impact, stories, and data to strengthen how we evidence our outcomes.

What success looks like (Year 1)

• Strong, active relationships established with the Shrewsbury School community, Old Salopians, and local Everton stakeholders.

• A £200k+ funding pipeline established and actively managed.

• Consistent monthly/quarterly bid submissions balancing quick wins with strategic applications.

• Increased repeat funding, multi-year grants, and diversified community income.

Who we’re looking for You might already be a community fundraiser, a bid writer looking to step out from behind the screen, or someone ready to step up.

Essential

• Exceptional in-person communication and presentation skills, with the ability to engage diverse audiences from local residents to major donors.

• Experience writing successful grant applications in the charity sector.

• A track record of securing funding from trusts, foundations, or major donors.

• Highly organised, able to balance desk-based bid writing with out-and-about relationship building.

• Ability to work independently and make things happen.

Desirable

• Experience in youth, community, or social impact organisations.

• Knowledge of the Liverpool funding landscape.

• Experience with community campaigns or matched-funding appeals (e.g., the Big Give).

The kind of person who thrives here

• You care deeply about young people and social impact.

• You are proactive, outgoing, and don’t wait to be told what to do.

• You spot opportunities others miss and can turn a conversation into a compelling bid or a new partnership.

• You want your work to actually make a difference.

Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!

BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).

The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.

You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.

This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

This is an exciting opportunity to lead a team doing important work in the local community

Earlsfield Foodbank was set up in 2013 and is part of IFAN. We are based in St Andrew's Church, Earlsfield, London SW18 and operate on a Thursday morning. Our team of Volunteers provides food and support to the 300 local "guests" that are registered with us. Typically 70-80 come each week. As food poverty is often a symptom other issues we provide further support on the day. The Home Café which is also based in the Church kindly enables us to provide a warm and welcoming atmosphere.

Our income is a mix of grants, donations (both cash and food direct) and fund raising events. 

We are seeking a manager who can:

1. Lead the team on the Thursday morning.

2. Promote the role of the Foodbank within the local community to increase the level of donations from individuals and local businesses.

3. Work with the Trustees to secure multi-year grants.

As a registered Charity (number 1167812) the Foodbank is managed by a Board of Trustees who are selected for their skills and strong commitment to the Foodbank's objectives. You can read more about us in our Annual Report on the Charity Commission’s website.

A full proposed Job Description is available.

Location: Lambeth (travel across the area, home based for administration)

Salary: £29,250 - £33,250 per year

Contract Type: Permanent

Position Type: Full Time

All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.