Senior external communications officer jobs

Shape the future of Fréa – a unique partnership of three Irish charities working together to create greater impact.

We’re looking for an ambitious, creative fundraiser to build on a strong foundation and develop Fréa’s next generation of income and partnerships.

Fréa brings together three established Irish charities with a shared commitment to supporting Irish communities across the North of England. We believe that, by working together, we can achieve more than any of us can alone.

We are now looking for an exceptional Head of Fundraising and Development to help us realise that ambition.

This is an exciting opportunity for an experienced fundraiser who enjoys building relationships, spotting opportunities and turning ideas into sustainable income. You will have the freedom to shape Fréa’s fundraising approach, develop new partnerships and funding streams, and help establish the partnership as an increasingly influential and sustainable organisation.

You will build on a strong platform already created by Fréa’s existing fundraising work, while bringing fresh thinking and new energy to its next stage of development. You will work closely with senior colleagues and Boards across the three partner charities, developing compelling propositions and identifying opportunities where Fréa can achieve more by working collectively.

Importantly, this is collaborative fundraising, not competitive fundraising. Fréa’s role is to complement and add value to the excellent fundraising already undertaken by its three partners. You will need the judgement to recognise when an opportunity is best pursued by Fréa, by an individual partner, or jointly – always respecting existing relationships with funders, donors and corporate partners.

We are looking for someone who combines fundraising expertise with relationship-building, creativity and excellent partnership skills. You will be comfortable working strategically while also getting stuck into the practical business of developing networks and events, cultivating relationships and securing income.

This is a rare opportunity to help shape the fundraising direction of an emerging partnership with an established history, a strong network and significant potential for growth.

If you are excited by the idea of building something collaboratively, creating new opportunities and helping three organisations achieve greater impact together, we would love to hear from you.

If you would like an informal chat about the role please contact any of the Fréa Trustees: Ant Hanlon Chief Executive at Leeds Irish Health and Homes, Breege McDaid, Director at Irish Community Care or Patrick Morrison, Chief Executive at Irish Community Care Manchester.

Oriau: 0.8CALl (28 awr yr wythnos) | Cyfnod penodol: Blwyddyn o’r penodiad

Cyflog: Gradd D: £33,662 – £39,559 (pro rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Rydym yn chwilio am Uwch Swyddog Polisi Cyhoeddus profiadol i gydlynu ein gwaith cyngor polisi a materion cyhoeddus – gan gyfrannu at gyflawni un o’n pedair prif flaenoriaeth strategol: “Cyfrannu at ddatrysiadau polisi mawr drwy gynnig cyngor annibynnol a galluogi cyfnewid gwybodaeth”. Rydym yn chwilio am rywun sydd â’r brwdfrydedd i ysgogi ein Cymrodyr anhygoel a’n rhanddeiliaid eraill i sicrhau bod ein gwaith yn effeithiol.

Bydd deiliad y rôl hefyd yn gyfrifol am ddarpariaeth Gymraeg a gwaith dwyieithog y Gymdeithas. 

Dyma gyfle cyffrous i rywun sydd eisiau cyfuno gwaith hyblyg â rôl ddiddorol ac amrywiol mewn tîm deinamig. Rydym yn bwriadu cyflogi ar sail cyfnod penodol o flwyddyn (i ddechrau), ac ar sail 0.8CALl, ond yn barod i ystyried rhannu’r swydd.

Mae rhuglder yn y Gymraeg yn ofynnol ar gyfer y swydd hon.

*********************************

Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment

Salary: Grade D: £33,662 – £39,559 (pro-rata) 

Application deadline: midnight on Sunday 23 August

We are seeking an experienced Senior Public Policy Officer to coordinate our policy advice and public affairs work – contributing to the delivery of one of our four key strategic priorities: “Contribute to major policy solutions by providing independent advice and facilitating knowledge exchange”. We are looking for someone to with the enthusiasm to mobilise our amazing Fellows and other stakeholders to ensure our work delivers impact. 

The role holder will also have responsibility for the Society’s Welsh Language offer and bilingual working.

This is an exciting opportunity for someone looking to combine flexible working with an interesting and varied role in a dynamic team. We are looking to employ on a fixed-term basis for one year (in the first instance), and on a 0.8FTE basis, but will consider job-shares.

Fluency in Welsh is a requirement of this post.

Location: London (hybrid, 3 days/week in the office)

Contract: permanent, full-time

Salary: Range £108,457 - £119,517, inclusive of annual bonus per annum.  For an exceptional candidate with substantial relevant experience, appointment may be made towards the upper end of the salary.

Are you an accomplished finance leader looking to shape the future of a global organisation?

The International Transport Workers' Federation (ITF) represents nearly 20 million transport workers through more than 700 affiliated trade unions in over 150 countries. Working across every transport sector, we campaign for better rights, safer workplaces and fairer conditions for transport workers worldwide.

We are seeking an exceptional Finance Director to provide strategic financial leadership for one of the world's leading international trade union federations.

Working closely with the General Secretary, Executive Board and elected officials, and reporting to the Director of Operations, you will play a pivotal role in ensuring the ITF remains financially sustainable, resilient and well-governed.

This is an opportunity to shape the financial strategy of a complex international organisation, lead an experienced finance function and provide trusted advice that influences decisions across the organisation.

The Role

As Finance Director, you will lead the ITF's global finance function and oversee the financial stewardship of the ITF Group and its parent organisation, subsidiaries and branches.

Working across a complex international organisation, you will ensure the organisation's financial sustainability while providing strategic leadership across financial planning, governance, investments, compliance and organisational performance.

You will help translate organisational priorities into long term sustainable financial strategies, providing high-quality financial insight that supports effective decision-making by the General Secretary, Executive Board, Congress and senior leadership.

Alongside leading an experienced finance team, you will drive continuous improvement across financial systems, reporting and controls, ensuring the organisation remains agile, compliant and well positioned to support its membership.

What you'll do

As Finance Director, you will:

• Lead the strategic financial direction of the ITF, ensuring long-term financial sustainability.
• Develop financial strategies that support organisational priorities, future growth and organisational resilience.
• Provide trusted financial advice and strategic reports to the General Secretary, Executive Board, Congress, elected officials and senior leadership.
• Lead treasury management, including oversight of the ITF's investment portfolio, reserves and fixed assets.
• Ensure robust financial governance through effective internal controls, financial reporting and regulatory compliance.
• Oversee statutory financial reporting, tax compliance and relationships with external auditors, ITF lay auditors and other independent auditors.
• Coordinate the development of global financial policies, standards and financial management guidance across the organisation.
• Strengthen financial accountability and governance across the ITF's eleven regional offices.
• Lead the continuous development of modern financial systems that support organisational performance, decision-making and future growth.
• Provide strategic financial analysis to support major organisational initiatives, investment decisions and long-term planning.
• Lead and develop a high-performing international finance function, creating a culture of collaboration, accountability and continuous improvement.
• Work collaboratively across the organisation to identify opportunities to improve financial effectiveness, efficiency and value for money.

About You

You will be a strategic and hands on finance leader who combines professional credibility with sound judgement, collaborative leadership and the ability to influence at the highest levels of an international organisation.

You will bring substantial experience of leading financial matters  within a complex organisation and will be equally comfortable discussing long-term strategy with senior leaders as you are ensuring strong financial governance and compliance.

You will have:

• A professional accounting qualification and membership of a UK or internationally recognised accounting body (ACA, ACCA, CIMA or international equivalent).
• Significant post-qualification experience in senior finance leadership roles.
• Extensive experience of board governance, audit, treasury management, investment oversight and risk management.
• Strong experience of financial planning, budgeting, forecasting, reporting and financial control.
• Experience of ensuring compliance with UK financial, tax and regulatory requirements within a UK-regulated organisation.
• Experience leading finance within a complex organisation, ideally with international operations and multiple jurisdictions.
• Experience of developing financial strategy that supports organisational growth and long-term sustainability.
• A successful track record of leading organisational change and continuous improvement.
• Experience of building, motivating and developing high-performing professional teams.
• Excellent communication, presentation and influencing skills, with the ability to explain complex financial issues to a wide range of audiences.
• Strong digital skills and experience of modern financial systems and Microsoft Office applications.
• A willingness to travel internationally and work flexibly when required.

Desirable

• Experience working within an international not-for-profit, membership or trade union environment.
• Experience working with donors and donor compliance requirements.

Why join the ITF?

This is more than a Finance Director role.

You'll help shape the financial future of an organisation that works every day to improve the lives of transport workers across the globe.

You'll join a collaborative senior leadership team, influence strategic decision-making at the highest level and lead a finance function that enables the ITF to deliver its mission with confidence, integrity and impact.

In return, you'll have the opportunity to work internationally, contribute to meaningful organisational change and play a central role in ensuring the long-term success of one of the world's leading global trade union federations.

Our Commitment

The ITF is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Location (UK): London / Sheffield
Hours: Full-time, 35 hours, Part-time 28 hours (pro-rata) will be considered
Salary: £43,580.00 per annum (London), £41,504.00 per annum (rest of UK) – pro-rata for part time
Benefits: Read more about the excellent benefits we offer
Contract type: Permanent
Travel: Occasional travel required in line with business requirements
Closing date: 23:59 hours, Thursday 3 September 2026 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

This is an exciting opportunity to join our busy, ambitious and collaborative Media and PR team and help shape the national conversation around arthritis and musculoskeletal health. Working across a fast-paced and varied news agenda across the UK, you'll develop and deliver proactive media campaigns, respond to breaking news, work closely with people with lived experience to amplify their voices in the media, build strong relationships with internal stakeholders and journalists while securing high-profile coverage that raises awareness, influences decision-makers and supports our campaigning and organisational priorities.

About the role

You'll work closely with policy, research, campaigns and fundraising to tell compelling stories, prepare spokespeople for media opportunities and help position Arthritis UK as the go-to voice on arthritis and musculoskeletal health. This is an exciting opportunity for an experienced media professional who enjoys spotting opportunities, working collaboratively and wants to use the power of earned media to make a real difference to the lives of more than 10 million people living with arthritis across the UK.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

•    Significant experience of developing and delivering successful media campaigns that secure impactful national, regional and broadcast coverage. 
•    Strong news judgement and the ability to identify and respond quickly to emerging media opportunities. 
•    Experience of building and maintaining effective relationships with journalists across print, broadcast and digital media. 
•    Excellent written and verbal communication skills, with experience of producing high-quality media materials and briefing spokespeople. 
•    Experience of working in a fast-paced press office or media environment, managing multiple priorities and meeting tight deadlines. 
•    Confidence in handling reactive media enquiries and supporting reputation and issues management. 
•    Experience of monitoring and evaluating media activity, using insight to demonstrate impact and inform future work. 
•    A collaborative approach, with the ability to build strong relationships across teams and work effectively with a range of internal and external stakeholders.
•    A commitment to Arthritis UK's values and a passion for using media to improve the lives of people with arthritis.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Trusts Officer to join their small, passionate team. This is a fantastic opportunity to ensure INF UK’s key supporters feel valued and connected with the charity. In partnership with Nepali organisations you will support marginalised people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a part time role, the hours are 22.5 hours per week (increased hours will also be considered, to a maximum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Trusts Officer you will report directly to the Philanthropy and Trusts Manager, supporting them to deliver the highest level of stewardship to donors.

As part of the Fundraising and Communications team, you will make an important contribution towards the development of income from major donors and trusts and foundations.

The main responsibilities will include:

• Write engaging, high quality, tailored applications and funder reports.
• Research trust, foundation and grant-giving prospects to develop a prospect pipeline.
• Ensure key supporters feel valued and connected with the charity.
• Manage and maintain accurate records, administration and budgets.

The Person

We are looking for someone who aligns with INF’s values and is passionately committed to their cause. You must be creative, compassionate and empathetic.

This role requires exceptional organisation and the ability to work proactively with initiative. As a small team being approachable, supportive and working collaboratively is key. Proven experience of building successful relationships both internally and externally is also vital, as well as exceptional written and verbal communications skills.

Prior experience in trusts fundraising would be advantageous, however an understanding of how your skills and experience would be transferable in the role would also be considered.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy. 

The role

This is an exciting opportunity to join NEYDL’s growing team and help us establish and develop our work with young dads in Tees Valley.

As a Senior Young Dads Worker, you will provide direct, intensive support to young dads across Tees Valley, working with some of the most disadvantaged young men in the region. You will manage your own caseload, lead peer support activity, work in close partnership with Family Hubs, social care and other local services, and take a lead role in ensuring every young dad you work with is effectively supported from first contact through to positive outcomes.

This is a senior role with real responsibility. Alongside direct delivery, you will take ownership of your project budget, contribute to funder reporting, supervise junior staff and/or volunteers, and develop a designated area of specialism agreed with the senior leadership team. You will be part of a close, supportive team and will play an active role in shaping how NEYDL grows its presence in Tees Valley.

What we are looking for

We are looking for someone with experience of working with disadvantaged young people or young families in a direct support role, ideally in a statutory or voluntary sector context. You will be confident working independently and managing a complex caseload, and you will understand the challenges facing young dads and the systems they navigate.

We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from individuals with local knowledge of Tees Valley communities, and from people from minoritised backgrounds.

What we offer

NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.

In addition, we offer:

• 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
• 5% employer pension contribution
• A flexible hybrid working arrangement
• Regular supervision and fortnightly team meetings
• Funded professional development and training
• Mileage paid at 55p per mile for business travel

Job purpose

To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.

Key responsibilities

1. Direct support

• Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
• Assess new referrals and manage a complex caseload, prioritising according to need and risk
• Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
• Help young dads to access wider opportunities including volunteering, employment, education and community activities
• Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
• Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources

2. Peer support and group work

• Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
• Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
• Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant

3. Induction, onboarding and milestones

• Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
• Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
• Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system

4. Budget and targets

• Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
• Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
• Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material

5. Specialism

• Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
• Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues

6. Management of staff and volunteers

• Line manage junior staff, project workers and/or volunteers as required
• Support staff and volunteers with operational queries and day-to-day delivery
• Contribute to the induction, supervision and professional development of staff and volunteers
• Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders

7. Monitoring and evaluation

• Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
• Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
• Support the work of NEYDL’s research partners and independent evaluators as required

8. Collaboration and partnerships

• Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
• Build referral pathways and maintain strong working relationships with local services and networks
• Develop and build effective relationships with principal stakeholders, supporters and referral partners

9. Advocacy and engagement

• Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
• Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
• Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
• Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media

10. Other

• Deputise for the Programme Managers as required
• Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

• The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
• The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
• The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
• This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Job Title: Grant-making Officer

Salary: £30,000–34,000

Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week) 

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits:

• 5% employer pension contributions,
• £600 per year mental wellbeing support, 
• Enhanced parental leave (4 months full pay + 2 months at 50%)
• Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.

In just seven years, we have provided over £5 million in new funding, supporting more than 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role

As Grant-Making Officer, you will support the delivery of GiveOut's grant-making programme, helping ensure that funding reaches LGBTQI activist organisations efficiently, responsibly and in line with GiveOut's values and grant-making policies.

Reporting to the Grant-Making Manager, you will coordinate key aspects of the grant-making cycle, support grant partners throughout the grant lifecycle, and help maintain the systems, processes and relationships that underpin GiveOut's grant-making programme.

Bringing a passion for international LGBTQI human rights, you will build meaningful relationships with LGBTQI activists and organisations across the globe while developing your expertise in international grant-making.

Key Responsibilities

Grant-Making Programme Delivery

• Support the delivery of GiveOut's annual grant-making programme and grant portfolio.

• Coordinate the annual grant-making cycle, ensuring documentation, timelines and communications are delivered on time.

• Prepare due diligence assessments, grant agreements and other grant documentation for review by the Grant-Making Manager.

• Maintain accurate and up-to-date grants management records. 

Grant Partner Relationships

• Build and maintain positive, responsive relationships with grant partners.

• Coordinate grant partner visits and engagement activities, including developing itineraries, supporting travel arrangements and coordinating logistics with colleagues and grant partners.

• Support the Grant-Making Manager in coordinating in-kind consultancy and pro bono support opportunities between grant partners and GiveOut's corporate and legal partners. 

Monitoring, Reporting, Evaluation & Learning

• Coordinate the collection of narrative and financial reports from grant partners.

• Maintain accurate monitoring and reporting records across the grant portfolio.

• Support the Grant-Making Manager and Senior Communications Officer to capture grant partner updates, impact, learning and evidence for organisational learning, external communications, and donor reporting.

Sector Expertise & Representation

• Maintain an up-to-date understanding of developments in global LGBTQI movements and international human rights.

• Share relevant sector insights with colleagues to inform GiveOut's work.

• Represent GiveOut at meetings and events where appropriate.

What Success Looks Like

• Positive, trusting relationships with grant partners built on transparency and respect.

• Smooth delivery of grant-making cycles, with all processes completed on time and to a high standard.

• Grant partner reporting, impact and learning are captured accurately and shared to support organisational learning and donor communications.

• Accurate, up-to-date grant records and documentation maintained across the grant portfolio.

Essential Skills and Experience

• Experience in grant-making, grant administration, programme coordination, or a related field (e.g. international development, social impact, research or NGO administration).

• Demonstrated commitment to or connection with the LGBTQI community.

• Strong interpersonal and communication skills, with the ability to build relationships across cultures.

• Excellent organisational and project management skills, with attention to detail and the ability to manage multiple tasks.

• A proactive approach, with the ability to work independently, manage competing priorities and take ownership of tasks. 

• A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.

Desirable Skills and Experience

• Awareness of global LGBTQI movements and international human rights.

• Understanding of grant-making theory, processes, and best practices.

• Experience with grants management databases and tools.

• Experience collaborating with communications teams to develop impact stories, case studies, articles, or digital content. 

• Experience collecting or coordinating monitoring and reporting information for grant-funded programmes.

• Working proficiency in a second language (French, Spanish, Arabic, Swahili, ect.) 

• Undergraduate degree or equivalent qualification in a relevant field.

• Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Application Process

To apply, please submit a CV and one-page, tailored cover letter through ChariityJob. The cover letter should clearly demonstrate how your skills, experience, and qualifications align with the key responsibility areas outlined above. GiveOut is an equal opportunities employer. 

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Battersea has entered an exciting phase of innovation and transformation as we reach the mid-point of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.

The Philanthropy Officer will play a pivotal role in achieving ambitious annual income targets across Philanthropy, Partnerships & Campaigns (PP&C). In this role, you will manage and develop a mid-value giving programme, building strong supporter relationships through tailored cultivation, stewardship and engagement activities. The role is responsible for delivering donor communications, appeals and fundraising campaigns, supporting the planning and execution of donor events, maintaining accurate financial records and performance reporting, and working collaboratively across the organisation to maximise fundraising opportunities and contribute to the successful delivery of the Philanthropy team’s strategic objectives.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us or call us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 23rd August 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): 1st September 2026

For more information about the role, please download our Recruitment pack.

To apply for the role, please click the "Apply" button.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as an Impact and Insights Officer, at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where your insights will shape real change. As Impact and Insights Officer, you’ll:

• Play a key role in evaluation and insight projects that strengthen Young Enterprise’s evidence base and inform strategy.
• Turn data into stories that amplify young people’s voices and drive impact.
• Coordinate and align data across 15+ programmes, ensuring quality and consistency.
• Stay ahead of trends in education and youth research, bringing fresh ideas and innovation.
• Work collaboratively across teams and with external partners to share insights and champion best practice.

This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.

You’ll love this job if you are…

• passionate about making a difference: Using evidence to unlock opportunities for young people.
• detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean.
• a natural problem-solver: Finding creative ways to collect, interpret, and communicate data.
• a clear communicator: Turning complex findings into compelling stories that inspire action.
• curious and evidence-driven: Supporting research and evaluation projects that deepen our understanding of impact and inform decision-making.
• enthusiastic about data and AI: Exploring the potential of technology to improve data analysis.
• collaborative and proactive: Working across teams and engaging external networks to make big ideas happen.

Key Responsibilities

• Collating and monitoring data, including database oversight and data cleaning, to strengthen Young Enterprise’s evidence base.
• Monitor, clean and validate data across multiple programmes, ensuring high standards of data quality and completeness.
• Set up and manage surveys, filtering and analysing large volumes of quantitative and qualitative data.
• Synthesize and communicate insights clearly through briefings and presentations, to meet diverse internal needs.
• Contribute to research and evaluation projects, applying appropriate research methods to generate robust evidence and actionable insight.
• Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
• Explore the use of applications and software, including AI, that can enhance Young Enterprise’s data analysis and insight.
• Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks and exploring external collaboration opportunities.
• Support external reporting and dissemination, ensuring that funder monitoring and evaluation requirements are met and impact is shared effectively.
• Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 days per month.

How to Apply

Please send your CV and a one-page cover letter telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 2 September 2026. Please note that applications without a cover letter will not be considered.

First-round interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed on 7 September 2026. Second-round interviews will be held via Teams, on 11 September 2026.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

The Friendly Trust is a Wales-based registered charity providing specialist information, advice, and financial administration for disabled people and other vulnerable adults, and for families planning for the future of someone who may lack capacity. Our work is centred on the individual. We aim to protect people's rights, promote independence and ensure that financial arrangements support people to live the lives they choose.

Purpose of the Role

Trust Officers play a key role in delivering The Friendly Trust's services. 

The postholder will manage an allocated caseload, providing practical support, advice and financial administration to Service Users and their families. 

The role combines person-centred casework with welfare benefits, financial management, advocacy and multi-agency working. Trust Officers develop professional relationships with Service Users and use their knowledge, judgement and problem-solving skills to ensure that people's financial affairs are managed appropriately while promoting choice, independence and individual rights. 

Where a person may lack capacity to make a particular financial decision, the Trust Officer will ensure that their work reflects the principles and requirements of the Mental Capacity Act 2005 and any other relevant legal authority under which The Friendly Trust is acting. 

Key Responsibilities

Service User Support and Casework 

• Manage an allocated caseload of Service Users, taking responsibility for progressing work and responding appropriately to changing circumstances. 

• Build and maintain positive, professional relationships with Service Users, recognising their individual wishes, communication needs, abilities and circumstances. 

• Provide clear and accessible information, advice and practical support to Service Users, carers and family members on matters including welfare benefits, financial management, trusts and related issues. 

• Support Service Users to understand and participate in decisions about their finances wherever possible. 

• Promote choice, independence and control while ensuring that appropriate safeguards are maintained. 

• Meet with and visit Service Users and their families as required, including home visits and meetings with other professionals. 

• Identify concerns affecting a Service User's financial or wider wellbeing and take appropriate action, including raising safeguarding concerns where necessary. 

Welfare Benefits 

• Support Service Users to identify and access welfare benefits to which they may be entitled. 

• Assist with benefit claims, reviews and related correspondence. 

• Liaise with the Department for Work and Pensions, local authorities and other relevant organisations. 

• Identify apparent errors, underpayments or adverse benefit decisions and take appropriate action to resolve or challenge them. 

• Maintain and develop an appropriate working knowledge of the welfare benefits system relevant to the Trust's Service Users. 

Financial Administration and Appointeeship 

• Manage Service Users' day-to-day financial affairs where The Friendly Trust has been authorised to do so. 

• Act on behalf of The Friendly Trust in carrying out its responsibilities as a DWP Corporate Appointee where applicable. 

• Ensure that benefits and other income received on behalf of Service Users are used appropriately and in their interests. 

• Work with Service Users to create, implement and regularly review individual money plans and budgets. 

• Monitor income, expenditure, account balances and financial commitments. 

• Arrange payments and other financial transactions in accordance with organisational procedures and the authority under which The Friendly Trust is acting. 

• Identify and respond appropriately to changes in a Service User's financial circumstances. 

• Take reasonable steps to protect Service Users from financial abuse, exploitation and avoidable financial loss. 

• Ensure that financial decisions are properly authorised, recorded and capable of being accounted for. 

Mental Capacity and Decision-Making 

• Apply the principles of the Mental Capacity Act 2005 in relevant aspects of their work. 

• Recognise that capacity is decision-specific and should not be assumed solely because of a person's disability, diagnosis or circumstances. 

• Support Service Users to make their own decisions wherever they are able to do so. 

• Where a person lacks capacity for a particular financial decision, ensure that actions are taken in accordance with the appropriate legal authority and best-interests requirements. 

• Maintain clear records of significant decisions and the reasons for them. 

• Seek guidance from managers where a decision raises significant legal, financial, safeguarding or ethical concerns. 

Record Keeping and Compliance 

• Maintain accurate, clear, up-to-date and timely case records. 

• Use The Friendly Trust's case management and financial recording systems, including CasparGov, to record actions, decisions, financial information and outcomes. 

• Ensure that records meet organisational, legal, regulatory and UK GDPR requirements. 

• Handle personal and financial information securely and maintain appropriate confidentiality. 

• Work in accordance with relevant legislation, guidance, policies and procedures, including the Mental Capacity Act 2005, safeguarding requirements and, where applicable, Court of Protection guidance. 

Communication and Partnership Working 

• Communicate clearly, sensitively and professionally with Service Users, families, carers and professionals. 

• Adapt communication to reflect an individual's needs and level of understanding. 

• Prepare professional correspondence, including letters, emails, case records and reports. 

• Liaise effectively with organisations including the DWP, local authorities, health and social care professionals, housing providers, banks and other financial organisations. 

• Attend meetings concerning Service Users where appropriate and contribute relevant financial information and professional observations. 

• Advocate appropriately for Service Users where financial, benefit or related matters require resolution. 

Team Working 

• Work collaboratively with Trust Officers, administrative staff, managers and other colleagues. 

• Participate in the office duty rota, responding to telephone and face-to-face enquiries during designated duty sessions. 

• Provide reasonable cover for colleagues during periods of absence. 

• Share relevant knowledge and contribute positively to team discussions and problem-solving. 

• Participate in regular supervision, team meetings and organisational activities. 

Organisational Contribution and Development 

• Represent The Friendly Trust professionally when dealing with Service Users, families, external organisations and members of the public. 

• Participate in training and continuing professional development relevant to the role. 

• Maintain and develop knowledge relevant to their work, including welfare benefits, mental capacity, safeguarding and financial administration. 

• Contribute to the development and improvement of organisational policies, procedures and services. 

• Support The Friendly Trust's commitment to equality, diversity, inclusion, safeguarding and environmental sustainability. 

• Undertake other duties reasonably required by the Team Manager which are consistent with the nature and level of responsibility of the role.

Hybrid working

Following successful completion of probation, Trust Officers are able to work on a flexible hybrid basis, subject to the requirements of the service. 

Trust Officers are normally required to attend the Cardiff office for 2 x  two-hour duty sessions each week. 

Outside these duty sessions, staff have considerable flexibility regarding where they work, subject to Service User visits, meetings, training, team requirements and other operational needs. 

Person Specification

The Friendly Trust recognises that this is a specialist role and that candidates may bring relevant skills and experience from a variety of backgrounds. 

We do not expect every successful applicant to have detailed experience of every aspect of the role before joining us. Training, supervision and opportunities to develop specialist knowledge will be provided. 

Candidates should therefore consider how their transferable experience, knowledge, skills and values relate to the criteria below. 

Essential

Experience 

• Relevant experience of working with or supporting people in social care, welfare benefits, advocacy, housing, financial inclusion, community services or another related setting. 

• Experience of working with disabled people, vulnerable adults, carers or people requiring additional support. 

• Experience of managing competing tasks, responsibilities or a caseload/workload with an appropriate degree of independence. 

• Experience of maintaining accurate records and handling confidential information. 

Skills and abilities 

• Excellent interpersonal skills and the ability to establish positive professional relationships with people from a wide range of backgrounds. 

• Ability to communicate clearly and sensitively, both verbally and in writing. 

• Ability to explain potentially complex information in an accessible way. 

• Strong organisational and time-management skills. 

• Ability to prioritise work and respond appropriately when circumstances change. 

• Confidence working with figures and financial information, including budgets, income and expenditure. 

• Good problem-solving skills and the ability to exercise sound judgement. 

• Ability to work independently while recognising when advice, guidance or management involvement is required. 

• Ability to work collaboratively as part of a team and with external professionals. 

• Competent IT skills, including the ability to use Microsoft Office and learn case management and financial recording systems. 

• Level 2 qualification, or equivalent competence, in literacy and numeracy. 

Values and approach 

• A commitment to treating Service Users with dignity and respect. 

• An understanding of the importance of promoting choice, independence and individual rights. 

• An empathetic and non-judgemental approach. 

• Ability to maintain appropriate professional boundaries. 

• Commitment to equality, diversity and inclusion. 

• Understanding of the importance of confidentiality, safeguarding and accurate record keeping. 

Other requirements 

• Full driving licence and access to a car for work purposes. 

• Ability and willingness to undertake Service User visits and attend meetings as required. 

• Ability to attend the Cardiff office as required, including participation in the office duty rota. 

Desirable 

The following would be advantageous but are not required in every successful candidate: 

• Knowledge or practical experience of the welfare benefits system. 

• Knowledge of the Mental Capacity Act 2005 and its practical application. 

• Experience of financial administration, budgeting or managing money on behalf of another person. 

• Experience of DWP appointeeship. 

• Experience of advocacy or rights-based work. 

• Knowledge or experience of Court of Protection Deputyship, Lasting Powers of Attorney or other arrangements for managing another person's financial affairs. 

• Experience of working with people with learning disabilities, mental health needs, cognitive impairment or communication difficulties. 

• Experience of working with families and carers. 

• Experience of multi-agency working across health, social care, housing, benefits or other public services. 

• Experience of safeguarding adults. 

• Knowledge of CasparGov or comparable case management/financial administration software. 

• A relevant qualification in social work, health, social care, welfare rights, advocacy, finance or another related discipline. 

What We Offer

· A supportive, values‑driven working environment.

· Annual leave entitlement of 29 days plus bank holidays

· 6% employer contribution, with a minimum 2% employee contribution

· Opportunities for training and professional development.

· Flexible and hybrid working options (subject to service needs and probation).

· Employee wellbeing support.

Appointment and pre‑employment checks

• All offers of employment are subject to the receipt of satisfactory references. Two references will be requested, one of which should be from a current or most recent employer.
• You will need to demonstrate that you have a right to work in the UK.
• The successful candidate will be subject to an Enhanced Disclosure and Barring Service (DBS) check, due to the nature of the role and contact with vulnerable adults.
• Having a criminal record will not automatically prevent appointment. Any disclosures will be considered fairly, confidentially, and proportionately, in line with the Rehabilitation of Offenders Act 1974 and the DBS Code of Practice.

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Main purposes of the job:

Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.

The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.

Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.

The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.

They will assist the CEO on maintaining key relationships with external stakeholders and external communications.

Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.

Salary: £42,833 per annum(pro rata) & 3% contribution to pension

Hours: 28 hours per week

This fixed term contract ends on 16th June 2030 and is renewable depending on funding.

Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 7th September 2026

First interviews: Friday 18th September 2026

Corporate Partnerships (Fundraising) Senior Lead 

Salary: £47,463 to £51,090 FTE (offer dependent on experience) pro rated at 0.6 FTE, plus £312 p.a working from home allowance (see below for more details on remuneration)

Contract: Part-time (0.6 FTE), permanent, remote first/home-based. 

Location: Remote, but with the expectation of flexibility to travel regularly to London and occasionally to other locations in the UK. (Applicants residing outside mainland UK will not be considered.)

About Voice 21 

Oracy is our ability to articulate our ideas, develop understanding, and engage with others through speaking, listening and communication. Like reading, writing and maths, oracy is fundamental for learning and life. Every child should be taught how to use their voice to thrive in education and beyond. Voice 21 is the national charity on a mission to secure high quality oracy education for every child. We know that teaching oracy skills improves children’s confidence, wellbeing, engagement and attainment. We support teachers and school leaders to weave oracy into everyday teaching and whole-school culture, to transform learning and outcomes for their pupils. We focus where we can make the most difference, in state schools that serve economically disadvantaged pupils. We also work to influence national policy and champion oracy across the education system. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

About this role 

Voice 21 is a rapidly growing national charity with a bold new strategy to 2030 and ambitious plans to double its fundraised income over the strategic period. We see significant potential for the corporate sector to engage with our work and support our mission to transform education and outcomes for young people. We are looking for an experienced corporate fundraising specialist to drive growth of our burgeoning Corporate Partnerships programme, unlock exciting new opportunities for support, and lead on developing new voluntary income from corporate partnerships. 

In this role, you will champion creative, insight-driven new business development and account management, ensuring partnerships are meaningful, mutually beneficial, and aligned with our mission. The role will encompass research and qualification, engagement of potential corporate partners, developing propositions and proposals, pitching and securing new partners, and relationship building and stewardship. This opportunity will suit someone proactive and self-motivated, with demonstrable experience of developing new corporate partnerships income from scratch, who is comfortable working independently, skilled in building relationships at all levels, and driven by Voice 21’s mission.

Main responsibilities 

• Working collaboratively across the organisation to build trusted relationships internally, maximise opportunities, and ensure corporate partnerships support our strategic objectives.

• Identifying and delivering opportunities to develop new partnerships, securing and onboarding new corporate partners through targeted engagement.

• Building and maintaining sustainable relationships with corporate contacts, ensuring excellent engagement and stewardship.

• Building and managing a robust pipeline of prospective partners, ensuring a strategic and targeted approach to new business.

• Collaborating across teams to shape and deliver high-value, mutually beneficial partnership proposals that align with organisational priorities. 

• Providing strategic support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.

• Contributing your sector knowledge, expertise and specialist insights to inform strategy and innovation and assist decision-making.

Your progression 

 Within 1 month, you’ll:

• Learn about the organisation, our mission, impact and case for support; understand our supporters, our fundraising strategy and activities; connect with colleagues and start to build key relationships. 

Within 3 months, you’ll:

• Review corporate partnerships strategy; build targeted list of new corporate prospects; develop partnerships propositions with colleagues. 

 Within 6 months, you’ll:

• own and start to execute corporate partnership strategy; drive pipeline development and prospect engagement; set longer term objectives and KPIs for the programme. 

Person specification 

• Demonstrable experience of setting up a corporate fundraising programme, with a track record of securing five-figure+ relationships and raising income to target.

• Knowledge and/or experience of a wide range of corporate income streams, from strategic partnerships and sponsorships, to cause-related marketing, employee engagement, gifts in kind, etc.

• Strong commercial awareness, with ability to identify and prioritise high-value opportunities. 

• Proactivity and assertiveness, with the ability to recognise and act on new opportunities, along with the tenacity to secure meetings. 

• Experience of building a portfolio of corporate sector prospects and managing a pipeline of opportunities. Ideally with experience of using Salesforce (or another CRM system) to manage pipelines, track performance, and report on outcomes.

• Excellent interpersonal skills with the ability to build and maintain relationships at all levels, negotiating and influencing to achieve successful outcomes. 

• Excellent written and verbal communication skills, with confident and engaging presentation abilities.

• Strong organisational skills and the ability to manage multiple priorities effectively.

• Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.

• Self-motivated, comfortable working autonomously, and able to take ownership of own performance. Comfortable in a fast-paced, iterative culture.

Who you’ll work with: Your line manager will be the Head of Fundraising. There is also a full-time Fundraising Officer in the team who will provide some support for this role. The postholder should expect to work regularly with the CEO and wider leadership team. Fundraising sits within Voice 21’s Operations Directorate.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (near Victoria station) and elsewhere for meetings. Occasional overnight stays may be required. Voice 21 pays all travel and accommodation expenses.

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform children's learning and life chances through talk and we are aiming to be working with 2000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach; our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent - whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach, whereby up to 7 years (depending on starting point) annual pay progression is automatically available.

How to apply

Please submit your C.V. clearly summarising your work experience and achievements, along with a written statement (max. length 1,000 words / 2 sides of A4) that addresses these three questions: 

1. Please tell us about the highest value corporate partnership you have personally secured and which you developed from start to finish:

• How did you go about identifying the prospect and opportunity?

• How did you go about developing the relationship before you secured the partnership?

• What were the features of the partnership and what was the value for the charity and the company?

• What was your role in developing the pitch and how did you go about landing the deal?

• What was the outcome and/or impact of securing this partnership?

1. Reflecting on the example you have shared, what did you learn from this experience? And how does that learning show up in your approach to corporate partnerships fundraising? 

1. What interests you about Voice 21, and about undertaking this role specifically? What do you anticipate will be the challenges and opportunities in this role? 

Closing date:  9am Monday 24th August. (We reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received.)

Interview dates: 1st stage virtual interviews (via Zoom) expected to be held on Thursday 27th August. Candidates progressing to 2nd stage will be invited to interview in person at our central London office, expected to be on Wednesday 2nd September.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.