Support manager jobs

Hours: 18 hours per week

Contract: Permanent

Location: Surbiton/London (with some Hybrid working)

About the Role

Join our Young Carers Project supporting young people through one-to-one and group work to improve wellbeing and resilience.

Key Responsibilities

• Provide targeted support
• Build relationships
• Support wellbeing
• Monitoring and outcomes
• Maintain records
• Follow safeguarding

Further information about the role can be found in the Recruitment Pack.

To apply, please complete the attached Application Form.

Closing date: Monday 15th June 2026.

Interview date: W/C 22nd June 2026.

Make a difference to Young Carers in Kingston.

Title: Reserves Manager - West

Status: Permanent – Full time / 35hrs per week

Salary: £35K per annum pro rata

Location: Various – Cumbernauld Office in immediate term

Closing date: Friday 5th June, noon

The Role:

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement to deliver strong conservation outcomes. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. The role involves leading and developing the local team, managing budgets, mitigating risks and utilising ecological data to inform evidenced based decision making to support long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery
Manage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities.

Representation and stakeholder engagement
Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork
Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management

Ensure that data management, documentation and reporting adhere to legal and regulatory requirements and comply with internal policies and procedures. Maintain and review work programmes, risk assessments, project risk registers, reserve and project budgets and promote a strong safety culture within the operational team and with contractors and volunteers.

The successful candidate will ideally:

• HND in environmental conservation or similar (essential)
• Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
• Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
• Health and Safety legislation/procedures relating to outdoor working (essential)
• Evidence-based decision making (essential)
• Demonstrable experience of securing permissions and consents required for conservation and land management activities.
• Demonstrable experience of managing practical constraints while implementing conservation and land management activities, including ecological and archaeological mitigation measures.
• Demonstrable knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
• Demonstrable knowledge of the Environmental Authorisations (Scotland) Regulations (EASR)
• Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration.
• Demonstrable experience of working within urban and rural areas of Scotland with specific reference to the challenges associated with managing land for wildlife conservation in these areas.
• Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.
• Demonstrable knowledge of conservation and land management to mitigate against wildfire risk. 
• Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

Closing date for applications: Friday 5th June, noon

Interviews will be held on: Wednesday 10th June

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Assistant role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role:

Please read the attached Job Description PDF.

The required start date is Monday 3rd August 2026. This is a part-time role of 20 hours per week, working 4 hours per day, Monday to Friday. The set working hours are 10:00 - 14:00. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.

Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:

• Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.

• Show your interest and understanding of Chapter One.

Any applications without a cover letter will be discarded.

As part of your application, you will be asked some questions designed to allow you to showcase key skills required for this role. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Deadline for applications: 

23:30 on Sunday 31st May 2026. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.

Next steps:

During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by senior members of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted as soon as we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Team: Community & Events 

Location: Homebased living in Scotland, North-East England or Yorkshire

Work pattern: 35 hours per week, flexible working options available and welcomed 

Salary: Up to £44,289.75 per annum 

Contract: Fixed term until 1st June 2027 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Community Fundraising Hub Manager: 

The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.

About the Community & Events team: 

• We sit within the Marketing & Income Generation directorate

• The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats. 

What we’re looking for in our Community Fundraising Hub Manager: 

• Lives in Scotland, North-East England or Yorkshire 

• Significant and extensive experience in Community Fundraising

• Line management experience with track record of developing individuals and leading a team

• Direct experience of working with volunteers

• Experience of producing reports and analysis of activity against KPIs 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

• Application closing date: 20th May 2026 

• Virtual interview date: 29th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

Hearing Dogs for Deaf People – High Value Events Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £40,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high‑value engagement and fundraising events that advance the charity’s strategic priorities and long‑term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values‑led, relationship‑driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission‑focused, inclusive and delivers strong return on investment, while strengthening long‑term philanthropic commitment to Hearing Dogs for Deaf People’s life‑changing work.

This role requires a proven track record in planning and delivering high‑value fundraising or engagement events generating £100k+, alongside experience working with major donors, high‑net‑worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship‑led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high‑profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions‑focused mindset, and a genuine passion for Hearing Dogs for Deaf People’s mission, able to communicate impact in a compelling and inspiring way.

This is an exciting opportunity to help an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 25th May, 9.00 am. 

We're looking for a kind, compassionate and resilient Service Manager to join our Young People Social Care Service in Bracknell.

£41,200.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers. We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
• Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
• Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
• Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
• Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
• Responsible for maintaining quarterly staff succession plans
• Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
• Responsible for managing and allocating customers to support staff (casework management)
• Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
• Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
• Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation

About you:

• Ability to lead and motivate staff to deliver excellent services
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind

What you'll bring:

Essential:

• Educated to degree level or equivalent
• Experience of managing contracts and resources and delivering to budget and performance targets
• Experience of delivering to housing management performance targets

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

About Gaddum

Gaddum is one of Manchester’s oldest charities, having been around for almost 200 years. We are a mental health and carers charity that provides support to individuals and families across Greater Manchester and the North. Our work spans across a range of services, including mental health support and carer assistance, aiming to empower individuals to live healthier, more independent lives.

Our mission is clear... to help every individual in the communities we serve to achieve equitable health, wealth and self. This means not only providing direct support through our services but also championing the rights of those who may otherwise go unheard and campaigning for systemic change across our sector.

As an anchor institution, Gaddum plays a key role in supporting the sustainability and development of the voluntary, community and social enterprise (VCSE) sector. We work alongside other organisations to ensure their impact is recognised and that the sector is equipped to meet the needs of the communities we serve.

Our Values…

…are our foundations – they are what hold us firm in uncertain times, and they are our reference point for all that we do. 

We value:

Being Heard: no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance

Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focusing on quality

Job Purpose

To work as a member of Gaddum Therapeutic Services which includes Counsellors, Social Workers, Art Therapists, and Play Therapists.

To provide therapeutic support to CYP who have become stuck in their grieving process following a bereavement of a significant person. This will include one to one work and occasional group work which will usually take place at the child’s school, community venue or remotely via telephone or online video.

To offer advice and guidance to professionals and carers who contact us following a child’s complex bereavement. Effective working relationships with parents, carers and other professionals will be a crucial element of the role.

Main Duties

o To be accountable to the CYP Therapy Coordinator.

o Act as an initial point of contact for family members and professionals considering a referral to the service or requesting advice and guidance.

o Provide support in the grieving process, offering advice, making an initial assessment of need and signposting to other services where appropriate.

o Following assessment, offer therapeutic intervention to CYP, supporting their adjustment to loss and building resilience. Interventions should meet the assessed needs of each individual.

o Ensure all involved with the CYP understand the complexities of a bereavement, including those experienced as a result of trauma.

o Maintain case records, monitor and evaluate your work in line with the organisations processes and protocols.

o Undertake regular reviews with family members and other professionals as appropriate.

o Ensure effective multiagency working with other professionals.

o Work to Gaddum’s policies and procedures.

o Ensure Safeguarding procedures are carried out in line with relevant legislation and Local Authority requirements.

Family Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Family Service Manager

Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. 

Salary: £38,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers. 

About the Role

We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day operational & practical family support within a complex prison environment.

As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team support operational booking for all social visits and deliver programmes such as Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery.

Key Responsibilities Include:

• Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation.
• Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance.
• Manage day-to-day operational delivery of programmes, the service, and visitors centre.
• Ensure core responsibilities and contractual requirements are fulfilled.
• Striving to ensure excellence and quality in our service delivery.

Why work with Safe Ground Prisons?

At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame. 

Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls.

Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance. 

About You

This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned. 

We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting)
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Demonstratable experience in leading a service/team in a similar capacity.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Title: Reserves Manager – North East

Status: Permanent – Full time / 35hrs per week

Salary: £35K per annum pro rata

Location: Various - based at Crombie, Angus

Closing date: Friday 5th June, noon

Join us at the forefront of nature conservation, where your leadership will make a tangible difference. This is an exciting opportunity to take the helm of a diverse portfolio of wildlife reserves across North East Scotland, driving high-quality conservation outcomes while leading and inspiring a dedicated team. Combining strategic oversight with hands-on operational management, you’ll play a vital role in safeguarding habitats ranging from peatlands and heath to woodlands and coastal cliffs. As a key representative of the Trust, you’ll build strong relationships with communities, partners and volunteers, ensuring our mission to protect and restore nature is delivered with impact, integrity and ambition.

The Role:

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements.

It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery
Manage wildlife reserve operations across the North East Reserves Management Area, including conservation and land management and monitoring of 1699 hectares across fourteen wildlife reserves with a range of habitats, including blanket bog, heaths, fens, maritime cliffs, lochs, grasslands, and woodlands.

Representation and stakeholder engagement
Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork
Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management
Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems.

The successful candidate will ideally:

• HND in environmental conservation or similar (essential)
• Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
• Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
• Health and Safety legislation/procedures relating to outdoor working (essential)
• Evidence-based decision making (essential)
• Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential)
• Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
• Working knowledge of Controlled Activities Regulations (essential)
• Experience of delivering upland conservation projects including peatland restoration, urban reserve management, conservation grazing and /or native woodland planting and regeneration.
• Experience of working within rural areas of Scotland.
• Demonstrable knowledge of deer management and conservation grazing for nature conservation purposes.
• Demonstrable knowledge of conservation and land management to mitigate against wildfire risk. 
• Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

Closing date for applications: Friday 5th June, noon

Interviews will be held on: anticipated 26th June

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development
  
  

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Saturday, 23rd May 2026.  

Chopwell Regeneration Group is looking for an ambitious, values-driven and highly capable Senior Programmes Manager to help lead the next stage of our growth.

This is an exciting opportunity to join a successful and widely respected community organisation and play a central role in delivering programmes that improve wellbeing, skills, employability and opportunity for local people. Working closely with our Board, staff team, volunteers, partners and funders, you will provide strategic leadership, manage staff, lead impactful projects, and ensure our work continues to place Chopwell residents at the heart of everything we do. If you are an experienced leader who believes in the power of communities to shape their own future, we would love to hear from you.

About Chopwell Regeneration Group (CRG)

CRG is a trusted, community-led charity working at the heart of Chopwell to improve wellbeing, opportunity and quality of life.

Founded in 2017 by local residents, CRG has grown into a locally valued and widely respected organisation delivering community-led regeneration that works. We have a strong track record of partnership, collaborating with organisations across health, education and employment sectors.

In 2022 we opened The Bank, a multi-award winning community hub. It hosts a popular café, an affordable community market, a training kitchen, rental offices and business support, and a wide programme of learning, wellbeing, employability and social activities. 

In 2024 we opened our second building The Regeneration Shop - a volunteer-led repair and reuse space providing opportunities for residents to develop practical skills, reduce waste and build confidence. We are currently in the process of acquiring a new and bigger building for our Shop, to expand our repair activity and its associated social and commercial impact.

We have a team of 11 staff and every year work with over 200 volunteers.

Alongside our venues, we deliver a range of projects across Chopwell. This includes our food sustainability initiative Can Chopwell Feed Itself? and Brightening Up Chopwell bringing people together to improve shared public spaces and strengthen community pride.

Our Values and How We Work

We are an organisation that:

● Is committed to a thriving, sustainable future for Chopwell.

● Listens to our community- local consultation and lived experience shapes our work.

● Is ambitious for our community, driven to achieve impacts, and willing to innovate.

● Cares deeply about people, and supports our staff and residents to develop, grow and thrive.

● Values working in partnership with organisations locally, regionally and nationally.  

● Is guided by an active, experienced Board with a high level of expertise, including members with strong local knowledge and lived experience.

● Has a committed, skilled and hardworking staff team who bring energy and heart to their work.

Job Description: Senior Programmes Manager

Hours: 30 - 37.5 per week* (subject to agreement)

Holiday:  6 weeks pro rata (includes bank holidays)

Pay: £39,000 - £48,000 per year pro rata (depending on skills and experience)

Place of work:   The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU

Reporting to: CRG Board of Trustees

Contract term: 12 month fixed term contract (expected to renew subject to funding)

The Senior Programmes Manager will work closely with our Senior Finance & Commercial Manager to provide leadership for Chopwell Regeneration Group (CRG), reporting to the Board of Trustees.  They will lead on strategy, planning and delivery for all programmes, working with board, staff and volunteers, and external partners to ensure activities are achievable, properly resourced, financially sustainable, impactful and effectively evaluated.

Key areas of responsibility:

● Strategic planning and delivery of social, cultural, education and training programmes that meet CRG’s objectives, including improved mental health and wellbeing, skills development and employability for Chopwell residents.

● Leading the growth of our public programmes that deliver wide-ranging educational and wellbeing benefits for the people of Chopwell, from social prescribing activity to business support. This includes planning annual programme aims and outcomes, developing partnerships, and ensuring delivery is financially sustainable and properly resourced.

● Leadership and management of staff including line management responsibility.

● Managing the volunteer programme in line with best practice and working with the staff team to recruit, communicate with and support volunteers.

● Developing and managing successful and innovative partnerships across a range of sectors and growing partnerships locally, regionally and nationally.

● Ensuring there is sufficient staff capacity to deliver programmes effectively, and advocating for and working with the Board to identify funding and support for additional resources.

● Identifying new funding opportunities and working with CRG Board to secure grant funding for programmes in line with strategic objectives.

● Managing budgets for all programmes and ensuring financial targets are met. 

● Evaluating outcomes across all programmes including collecting data, generating case studies and impact reports for Trustees, funders and a range of stakeholders.

● Ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and CRG’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection. 

● Working with the staff team to generate news articles, photos, printed material and social media content to promote CRG’s programmes.

● Representing CRG at relevant events, networks and forums to build networks and raise CRG’s profile across a range of sectors.

Knowledge, Skills and Experience Needed

We are looking for a Senior Programmes Manager who can provide strategic leadership, strengthen our delivery and help ensure that Chopwell residents remain at the centre of everything we do. The successful candidate will demonstrate the following:

Essential Criteria

Leadership & People Management

● Leadership and management experience

● Ability to influence, motivate and inspire others

● Experience of people management and supporting staff/volunteers

● Confidence in advocating for community needs and priorities

Community-Led Practice

● Proven ability to work with communities, service users or audiences to shape programmes or services

● Commitment to inclusive, participatory and community-led approaches

● Ability to build trust and work effectively with people from diverse backgrounds

Partnership & Collaboration

● Strong collaboration and partnership-building skills

● Ability to work confidently with partners across sectors

● Excellent communication and advocacy skills with a range of stakeholders

● Excellent written and verbal communication skills

Programme and Operational Management

● Experience of developing, managing and delivering successful community programmes

● Ability to manage operational delivery, budgets and impact targets

● Experience of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Strong organisational skills and ability to manage competing priorities

Strategy, Funding and Evaluation

● Experience of identifying opportunities, developing projects or securing funding.

● Ability to monitor outcomes and evaluate impact.

● Experience of writing reports, case studies or funding updates.

Personal Qualities

● Creative thinking and problem-solving

● Self-motivated, resilient and adaptable

● Committed to the aims of Chopwell Regeneration Group

Desirable Criteria

● Experience of leadership and management in the voluntary, charity or community sector.

● Experience of managing grant-funded programmes.

● Good knowledge of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Experience of social prescribing, employability, education or wellbeing programmes.

● Experience of communications, PR or social media content creation.

● Understanding of the challenges and opportunities facing communities like Chopwell.

● Lived experience of the communities CRG serves.

Additional Information

● We would ideally like the successful candidate to start as soon as possible, but can be flexible.

● Flexible working arrangements are available and can be discussed at interview. Please note the majority of your working week will be expected to be on site. Also, occasional weekend and evening working will be required. This includes quarterly public meetings and trustee meetings every two months (minimum).

● Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.

● CRG is a Disability Confident employer. Any applicant with a disability who meets the essential criteria will be guaranteed an interview.  Please include information in your application if you are applying under the Disability Confident scheme.

● Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.

Deadline for applications: 11.59pm on Sunday 24 May 2026

Interviews: During week commencing Monday 1 June

Are you ready to help shape our service from the ground up? Join us in developing REST (Recover, Eat, Support, Talk) – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!

We are looking for two compassionate and reliable Senior Wellbeing Support Workers to support the delivery of our new REST Hub Service in Bury St Edmunds and Ipswich providing holistic support for individuals accessing the service who may be experiencing mental distress.

You will lead the day-to-day running of the service and provide operational oversight, manage volunteers, and support staff to ensure safe, consistent and high-quality support.

At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health. 

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Key information:​

• Hours: 37 hours per week
• Work pattern: 9am – 5pm, Monday – Friday
• Salary: £27,202.00 - £30,856.00 per year
• Location: Central Bury St Edmunds or Ipswhich 
• Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)​
• Number of availbale posts: 1 post based in Ipswich and 1 post based in Bury St Edmunds 

Why work for Suffolk Mind?

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

• 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
• Your birthday day off
• An option to buy or sell annual leave
• Health and dental care insurance plan
• Occupational sick pay scheme
• Pension scheme
• Blue Light Card – offering discounts on 100’s of retailers both in store and online
• Monetary reward for length of service
• Refer a friend scheme

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Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

Is the job for you?

Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
 

• Essential
   
  • At least 1-2 years’ experience of working with adults in a mental health environment
  • Ability to work in high-pressure, emotionally demanding environments with people suffering mental distress
  • Enhanced & Adult’s Barred DBS check (arranged by Suffolk Mind)

    ​

• Desirable
   
  • Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
  • Good listening and people skills, especially supporting staff in complex situations
  • Experience in managing volunteers and small teams
  • Experience in working with a similar REST or equivalent service

If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.

To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.

Closing date for applications:   midnight Sunday 24th May 2026

We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.​

Interviews date: week commencing 1st June 2026

Interview questions may be sent in advance of interview.

We aim to let all applicants know the status of their application within 4 weeks from closing.

Unfortunately, we are unable to offer sponsorship on this role.

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Please complete our Equality and Diversity Survey here.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

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NO AGENCIES PLEASE

Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.

*T&Cs apply

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Additional keywords: Wellbeing, Senior, Support Worker, day drop in, mental health, charity recover, recovery, eat, support, talk, hub

The Compliance & Recruitment Officer plays a vital role supporting the Recruitment and Compliance Team Partners to ensure that our recruitment and onboarding processes for permanent staff, temporary workers, and volunteers align with regulatory requirements and maintain the integrity and compliance of our hiring practice.

As a Compliance & Recruitment Officer you will deliver a high quality and responsive service to prospective candidates, recruiting managers and business stakeholders. In addition, you serve as a subject matter expert to the People Team and the wider organisation, ensuring that we prioritise the safeguarding of the children and young people right from the start of an employee’s recruitment and onboarding journey. 

Skills and Responsibilities 

On-Boarding & Compliance

• Coordinate all aspects of the onboarding and compliance process and ensure that the processes are completed accurately, efficiently and in a timely manner, including: issuing contracts, pre-employment compliance checks, and keying new starters/setting up new starters on the onboarding system.
• Ensure the accurate entry and maintenance of data onto the relevant HR Systems/ spreadsheets, by employing robust quality assurance and due diligence measures.
• Be the subject matter expert for Access Recruit & Onboarding and Better Impact for the team, the candidates/onboardees and the wider organisation
• Monitor and maintain ongoing compliance requirements across staff files, including (but not limited to): Right to Work documentation (i.e. valid Visas and passports); Professional Registrations; Dr’s professional insurance, etc.
• Ensure that all aspects of DBS process are managed in accordance with policy/procedures
• Assist the Recruitment & Compliance Manager in preparing, analysing and producing relevant reports and statistics.
• Conduct audit checks on new starters, volunteer and temporary worker files and report back to team to ensure continuous improvement and accuracy of data collected.
• Coordinate and/or supervise a regular and continuous calendar of personnel file reviews and audits, to ensure and maintain regulatory compliance, and where relevant escalate non- compliance issues to the Compliance Partner and/or the Recruitment & Compliance Manager.
• Assist in the coordination and delivery of an annual audit of CQC and Ofsted standards, across relevant business areas, e.g. The Children’s Trust School.
• Proactively maintain an up-to-date knowledge of our associated regulatory requirements, highlighting any updates and subsequent implications as soon as reasonably practical.
• Impart expertise and knowledge by delivering training sessions for new starters on compliance processes.
• In collaboration with the Organisation Development Team ensure the delivery of a seamless and engaging On-boarding and Induction experience for new staff and volunteers.

Recruitment & Selection

• Be responsible for the recruitment, on-boarding and compliance process for all types of permanent employees, Bank employees, temporary workers and volunteers. 
• Maintain the administration of recruitment and onboarding records, ensuring that these are complete and accurate
• Ensure all recruitment activities and the candidate life-cycle are underpinned by our Promises, whilst adhering to current employment legislation including Disclosure & Barring Service, Care Quality Commission, Ofsted, KCSIE and all policies and procedures
• Maintain an up-to-date list of vacancies, and ensure that all vacancies are advertised internally and/ or externally, in a timely manner.
• Support the Recruitment Team in the review and implementation of new and progressive recruitment initiatives, e.g. Employee Referral Scheme; Graduate Programmes; Apprenticeships; and overseas recruitment, with a view to increase the diversity and skill set of our workforce, across the organisation.
• Support the Recruitment & Compliance Partners with advertising vacancies, as well as the organisation and delivery of recruitment events and campaigns.
• Support the Recruitment & Compliance Manager with Bank Administrator recruitment and management of assignments.
• Supervise and coordinate the daily work tasks of team Bank Administration or Volunteer support, ensuring that all administrative aspects of the recruitment process are delivered to regulatory standards, on time and in a professional manner.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

People Team Support

• Where required, contribute to the collation of relevant recruitment and compliance data, ensuring that these are complete and accurate, in order to support the preparation, analysis and production of relevant service reports, e.g. recruitment KPIs, time to hire (on-boarding KPIs), SCR school reports, right to work/visa reporting.
• Build strong internal and external relationships and provide a first class, added value service, to all staff and external partners/ customers.
• Where required, provide additional support on specific People Team projects, as informed by and agreed with the Recruitment & Compliance Manager.
• Assist in the streamlining and automation of processes to improve operational efficiency

Terms and Conditions

Interview date: 4th June

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.

As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.

You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.