Supporter services officer jobs
This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.
The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.
Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.
Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.
Key Responsibilities
Organisational Support
· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
· Help groups to identify funding opportunities and develop strong, realistic funding applications
· Support organisations to become more sustainable and resilient
· Develop clear resources, toolkits and guidance
· Ensure all support is inclusive and accessible
Training & Events
· Oversee and coordinate a high-quality programme of training and learning opportunities
· Work with an established network of external trainers and consultants to deliver specialist training
· Facilitate meetings, workshops and network events where appropriate
· Develop new learning opportunities based on emerging needs
· Maintain and develop existing Richmond CVS training materials and resources
· Promote peer learning and collaboration across the sector
Project & Programme Management
· Lead and manage capacity building projects from start to finish
· Ensure projects are delivered on time, within budget and to agreed outcomes
· Monitor and evaluate impact and produce reports for funders
· Oversee external consultants and specialist support ensuring quality and consistency
· Identify opportunities for new funded projects
Leadership & Team Management
· Lead and support a small, committed team
· Coordinate workplans and priorities
· Provide supervision, support and development for staff
Partnerships & Stakeholder Engagement
· Build strong working relationships with Richmond Council, the NHS and other partners
· Represent Richmond CVS at meetings and networks
· Facilitate networking and collaboration across the VCSE sector
· Encourage digital skills and innovation across the sector
Income Generation & Operations
· Lead on income generation for capacity building work
· Contribute to funding bids and proposals
· Support budget planning and financial monitoring
· Ensure compliance with organisational policies and procedures
PERSON SPECIFICATION
Essential Criteria
Experience & Knowledge
· Significant experience of working within the VCSE sector
· Strong practical experience of fundraising and bid writing
· Experience of helping organisations improve income generation and sustainability
· Experience of managing or supervising staff or volunteers
· Experience of developing, coordinating or facilitating training and learning opportunities
· Good understanding of the principles of charity governance and good management practice
· Confidence in using digital tools to support organisations
Skills & Abilities
· Excellent communication and presentation skills
· Strong problem-solving skills and a solutions-focused approach
· Curiosity and a genuine interest in understanding organisational needs
· Ability to build positive relationships with a wide range of stakeholders
· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants
· Strong organisational and time management skills
· Ability to manage multiple priorities and meet deadlines
· Commitment to equity, diversity and inclusion
Desirable Criteria
· Knowledge of the Richmond upon Thames VCSE sector
· Experience of working with local authorities or the NHS
· Experience of grant assessment or management
· Understanding of charity law
· Experience of hybrid working environments and flexible team management
· Relevant qualification in fundraising, charity or project management
Personal Qualities
· Curious and keen to learn
· Resourceful and solution-focused
· Approachable and supportive
· Passionate about the VCSE sector
· Flexible and willing to get involved where needed
The client requests no contact from agencies or media sales.
Are you a creative communicator ready to use your skills for a meaningful cause? At St Catherine’s Hospice, we’re looking for a Marketing and PR Officer to enhance our marketing efforts, grow our reach, and drive income—so we can continue delivering vital services to those who need us most.
This is an exciting opportunity to be at the heart of a supporter-centric, data-driven approach that raises awareness, engages our community, and shares the powerful stories behind our work. If you’re passionate about delivering communications that inspire action, we want to hear from you.
About the Role
As Marketing and PR Officer, you will:
· Lead PR Efforts: Build relationships with media outlets, develop engaging stories, secure impactful coverage, and manage press releases to elevate our profile.
· Enhance Internal Communications: Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
· Deliver Marketing Campaigns: Support the implementation and delivery of multi-channel campaigns that build brand awareness, promote our services, and support fundraising goals.
· Use Data for Growth: Analyse campaign performance and apply insights to refine strategies, ensuring continuous improvement and greater reach.
What We’re Looking For
· Experience: Proven success in PR and marketing, including campaign delivery and writing for varied audiences.
· Creativity and Clarity: A talented storyteller with a strong eye for detail and the ability to create content that resonates.
· Organisational Skills: Ability to manage competing demands, meet deadlines, and juggle multiple projects effectively.
· Emotional Intelligence: Sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
· Technical Skills: Proficiency with digital platforms, content management systems, and marketing tools.
Why Join Us?
At St Catherine’s Hospice, your work will directly contribute to providing compassionate care to those who need it most. You’ll join a supportive, purpose-driven team with opportunities to grow professionally while making a tangible impact on our community.
What We Offer
· Competitive salary
· 36 days annual leave (inclusive of bank holidays) and an additional day off on your birthday or nearest working day
· Access to an employee assistance programme with a wealth of wellbeing resources
· Competitive pension scheme
· Life insurance
· Hybrid working opportunities
· On-site free parking
· A chance to use your skills for a cause that makes a difference every day
· Opportunity to work on meaningful, high-impact projects
· A supportive environment that values innovation and creativity
Apply Today Ready to make a real difference? Submit a CV and covering letter by 9th February 2026 at 5pm.
Interviews will take place on 25th February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nb: This piece of recruitment is rolling and may close at any time.
In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information.
We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.
To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack
To apply for this role click the 'Apply now' button
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Officer
Citizens Advice Woking (CAW) provides free, independent, and confidential advice and information to the residents of Woking, and anyone who works in the Borough, particularly the most vulnerable, to help with the problems they face. We are the only organisation locally that can and does address client issues holistically, across areas such as debt, housing and welfare benefits, not just single issues, and this is increasingly important as client problems become more complex.
We are looking for a Senior Manager who will bring both innovation and experience to lead a valued local charity.
Reporting to the Chair of the Trustee Board, the Chief Officer
- Is responsible to the Trustee Board for the management and leadership of Citizens Advice Woking,
- Represents Citizens Advice Woking to funders, partners and stakeholders,
- Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers,
- Is responsible for the continuing funding, planning and financial management of the service,
- Represents the organisation in Woking and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026/27 will be to:
- Manage CAW’s external relationships with our funders and the Woking community generally, to ensure satisfaction with the delivery of current projects, and their continuation,
- Collaborate closely with the other Surrey LCA Chief Officers to respond to the changing funding landscape. In parallel, continue to identify and deliver local projects for local funders,
- Ensure that suitable alternative premises are secured, and the transition is managed as smoothly as possible,
- Ensure the staff and volunteers are enabled to work effectively, particularly during this period of disruption,
The Chief Officer has an important leadership role, working closely with the Operations Manager, who has line responsibility for the staff and, generally, the internal CAW operation. The volunteers are managed on a day-to-day basis by the Advice Session Supervisors, who are critical to ensuring the quality of advice to clients, and the smooth running of the office.
How to apply
To apply for the role of Chief Officer at CAW, please see the Job Pack on our website.
You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming the CO of Citizens Advice Woking.
Closing date for applications: Friday 6th Febraury
Applications will be reviewed on receipt, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.
Role summary
The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.
The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents.
Key Responsibilities
- Regularly attend community events throughout Wokingham Borough
- Create quarterly reports to articulate the work of the postholder.
- Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
- Signpost organisations to Involve’s Core Services
- Signpost residents to Involve’s Wellbeing Services
- Support Community Navigation attending outreach events
- Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
- Keep the Wellbeing Services up to date with new or changing community groups & services
- Support the Hub Coordinator and fellow site users when onsite
Key responsibilities for the community and VCS organisation
- Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
- Host Involve’s Charity & Community Networking Events for Wokingham Borough
- Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
- Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
- Support organisations and community groups with basic governance enquiries
- Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment
Essential experience, skills and attributes
- Knowledge of the local area and services
- Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
- Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
- Reliable with a mature disposition and a caring nature
- Capable of maintaining appropriate written records
- Awareness of confidentiality and data protection
- Ability to work proactively on your own initiative as well as part of a team
- Awareness of health and safety and lone working issues for self and others
- A commitment to equal opportunities
- Effective problem solving and negotiation skills
- Good written and verbal literacy with ability to engage confidently, employing actively listen skills
- Sound IT skills, particularly office 365 applications
- Personal commitment to improving own knowledge and skills
- Requirement to undertake training, including safeguarding and any other appropriate learning
- Requirement to work to all Involve policies
- Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough
NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.
Director of Fundraising & Development
Reports to: Chief Executive Officer
Starting salary: IRO £52,014 + excellent benefits
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, Cheshire SY14 8EF (with travel across the county). Hybrid and flexible working available
Nature in Cheshire is under pressure but together, we can turn the tide.
Cheshire Wildlife Trust is looking for an inspiring Director of Fundraising & Development to help us grow the support, income, and engagement needed to restore wildlife across the region.
About Us
Cheshire Wildlife Trust is a locally rooted, values-driven charity working to ensure wildlife has a future on land and at sea. As part of the UK-wide federation of Wildlife Trusts, we combine strong local knowledge with national influence.
Supported by more than 17,500 members and thousands of volunteers and partners, we are trusted to speak up for nature, to act boldly, and to deliver lasting change.
About You and The Role
In this senior leadership role, you will lead our fundraising, development and communications teams, shaping strategies that grow our support base so that we can do more for nature. You will build relationships with donors, funders and partners, develop compelling fundraising campaigns and propositions, and inspire a talented team to deliver ambitious goals.
We are looking for someone with a proven track record in fundraising, individual giving, supporter engagement or marketing, who can think strategically, act decisively and creatively, and lead with passion. Most importantly, you will share our belief that everyone has a part to play in creating a wilder future and will help make that possible for Cheshire.
Working with us means making a tangible difference for wildlife, people, and communities. We offer excellent benefits, flexible and hybrid working, a supportive culture, professional development, and the chance to see your work make a real impact across Cheshire’s landscapes.
Closing date: Sunday 15 February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applicants who share our commitment to equality, diversity and inclusion, and who believe that nature’s recovery must involve everyone.
You may be required to carry out a DBS check for this role.
Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely.
The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma.
Title: Administrator (Services, CRM & Data)
Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required)
Hours: 14 hours per week (2 days)
Salary: £10,800 per annum (pro-rata, based on £27,000 FTE)
Length: Permanent
Reporting to: Service Manager
Role Description
Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the “must-do” work is completed reliably.
Key Responsibilities
CRM implementation, data quality, workflows and reporting
- Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently.
- Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed.
- Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency.
- Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users).
- Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency.
- Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable.
- Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO.
Referrals and service administration (trauma-informed)
- Provide practical programme admin support to the service team, as and when possible.
- Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up.
- Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records.
- Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required.
- Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures
Systems, documents and office administration
- Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored.
- Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager.
- Arrange meetings and room bookings; take minutes and maintain simple action trackers.
- Order and maintain office and programme supplies, keeping relevant inventories.
- Liaise with IT support regarding wi-fi, hardware or printer issues.
- Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible.
Personal Specification
Essential experience and skills
- Experience working in an administrative role, undertaking a variety of administrative duties and providing general office support to a small team.
- Exceptionally strong organisation and prioritisation skills; able to work efficiently, manage competing demands and maintain reliable systems.
- Excellent record-keeping and attention to detail, with a focus on quality and accuracy.
- Strong IT skills and confidence using digital tools (e.g. email, online documents) and databases/CRMs/case management systems.
- Strong understanding of confidentiality, data protection and handling sensitive information professionally.
- Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of individuals and stakeholders.
- Confidence working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin.
- Comfortable using AI tools productively (or confident in learning quickly), with a clear understanding of appropriate use in relation to confidentiality and data protection.
- Basic analytical confidence (able to pull key data, statistics and summaries for reporting and decision-making).
- Ability to work on your own initiative and with minimal supervision, while being a supportive and colaborative team member.
- A warm, empathetic approach and commitment to trauma-informed, person-centred ways of working with women who may have experienced trauma.
Desirable experience and skills
- Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views.
- Experience improving workflows and building simple automations/templates to reduce admin burden.
- Experience supporting monitoring, evaluation and learning data capture and reporting.
- Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement.
Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.
Before accepting anyone for this role, we will ask you to participate in a Basic DBS check
We support female survivors of abuse, exploitation and displacement, equipping them with the confidence, knowledge and skills for a brighter future.

The client requests no contact from agencies or media sales.
Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need.
Benefits included:
- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
- 6% employer pension contribution to help you plan for the future
- A friendly, inclusive and supportive team culture
- Meaningful work that makes a genuine difference to refugees and asylum seekers
- Regular supervision and ongoing support in a collaborative environment
- Flexible working approach, including occasional community and event-based work
This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a senior, practice-led Senior Neighbourhood Insight & Resident Support Lead to play a pivotal role at the interface between residents, communities and the local health and care system.
This role is rooted in participatory approaches, community engagement and direct resident support. You will work hands-on with residents — listening, supporting, signposting and helping people navigate services — while ensuring that what people experience on the ground is captured, understood and translated into meaningful insight.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.
This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.
Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.
Who We Are Looking For
We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.
You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.
You will ideally have:
- Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
- Strong understanding of database administration, data quality and compliance.
- Experience acting as a system super user, including managing users and system settings.
- The ability to train and support colleagues with varying levels of technical confidence.
- Excellent analytical skills and experience producing data selections and insights.
- Strong communication and relationship-building skills.
- A proactive approach to continuous improvement and best practice.
This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026
Provisional interview date will be week commencing: 09.02.2026.
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
Candidates should submit their CV and tailored covering letter by: 11:59pm on Sunday 1st February 2026
Provisional interview date will be week commencing: 09.02.2026.
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
The client requests no contact from agencies or media sales.
Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.
At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.
As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.
What you’ll do:
- Manage multiple inboxes and respond to enquiries with clarity and professionalism
- Coordinate diaries and support Officers and senior staff with meeting arrangements
- Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
- Support the smooth delivery of audits, guidance projects, consultations, and online events
- Help maintain accurate records, update website content, and ensure processes run seamlessly
- Juggle competing priorities while keeping a cool head and an eye for detail
What you’ll need
- Highly organised, adaptable, and comfortable managing multiple tasks at once
- Confident communicating with a wide range of stakeholders by email and in meetings
- Skilled in using Microsoft Office applications
- Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
- Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients
By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Use your financial leadership skills to protect and restore the environment.
A Rocha UK (ARUK) is a unique Christian environmental charity, with a mission to mobilise Christians and churches to care for the environment.
With climate change accelerating at an ever-faster pace and biodiversity collapsing, we bring a message of hope. Our Christian perspective provides our mandate for action and our posture of confidence, assured that God reigns and is at work.
Best known for our growing Eco Church programme which currently supports more than 9,000 churches to improve their environmental practice, our mission is to equip Christians to protect and restore the environment - for God, nature and all people.
With a staff of 23 people (17 FTEs) and a growing income of £1m, we now seek a Finance and Services Director, to develop our financial management and central services to underpin the new strategy and goals we plan to launch later this year.
This strategically important role will require finance planning and management expertise, the ability to thrive in a small and growing cause-led charity with diverse streams of income and a staff body of which more than half is home based. You will bring a strongly strategic mind and the collegiality to contribute to the wider leadership of the organisation. As well as bringing a passion for the environment, the way you live and lead will be shaped by your Christian faith.
If this sounds like you we would love to hear from you. For more details see the job pack attached. Closing date 13th February.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Volunteer Coordinator is a flexible, part time role and if you are highly organised, enjoy working as part of a small team and making a difference in the local community then this role may be for you. We have three services that we deliver in and around the Winchester area, and this role underpins them all to support and coordinate the charity’s activity.
Friends of the Family Services
- Mum and Young Children's Group which offers group counselling and peer support to mums, whilst their babies and preschoolers are looked after by a team of volunteers.
- 5s to 13s Befriending in which a child aged between 5 and 13 years old is matched with a volunteer who meets them weekly for a year. Time away from chaotic homelives with a positive role model, boosts wellbeing and confidence. Our team provides tailored support to the family.
- Support for dads - counselling and peer support for dads.
What you'll be doing
In this role you will be the first point of contact with all of our wonderful volunteers, who are critical to the success of our work. You will work closely to support the 5s to 13s Befriending Manager and other service leads to ensure smooth delivery of event and training activities. You will also support the wider charitable activity with your strong administrative and operational skills, including organising events, managing our database and general office management. We are continuing to evolve our services within the community, and for the right candidate there is also potential for increased hours in the future.
For further information please refer to our website where you will find a detailed role description and application form.
Role Information
This role reports to the Operations Director, and is part time for 16 hours per week. We offer 28 days annual leave (including bank holidays) plus 3 days over Christmas. The salary is a FTE equivalent of around £27,300. We are a small, flexible team who are passionate about what we do. Hybrid working is available with weekly attendance in the office.
We look forward to hearing from you.
Friends of the Family supports to families in and around Winchester, helping them to overcome their challenges and face the future with confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Delivery Mentoring Officer
We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work.
Main Purpose of this Role
This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us.
About Reaching Higher
Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches.
Reaching Higher challenges young people to be leaders of their own lives.

The client requests no contact from agencies or media sales.



