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Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Service Manager

Location: Brighton  (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £38,300

Shift Pattern: Permanent 37.5 hours per week contract, Monday to Friday, 09:00 - 17:00. You may be required to work outside these hours as per resident and service requirements, this includes forming part of our out of hours on call rota for managers.

About the Role

We are seeking a Service Manager to lead our women's service based in Brighton. In this role you will support your team to deliver person centred care and support to residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our Brighton service. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling. 

The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Lead the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting. 
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. We are seeking a  passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
• Demonstratable experience in leading a service/team in a similar capacity.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Experience working with domestic abuse and the systemic barriers faced by women.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Harris Hill is delighted to be supporting a leading national charity in its search for a Projects Officer to join its Carer Services team.

Location: Hybrid, London
Contract: Part-time, 21 hours per week, 1-year fixed term
Salary: £35,629 FTE, inclusive of London Weighting (pro rata)

This is a fantastic opportunity to support the delivery of projects that improve services, resources and support for unpaid carers.

Reporting to the Head of Consultancy and Services, you will support a range of projects across project management, co-production, content development, and monitoring and evaluation.

Key responsibilities include:

• Supporting project planning, delivery and coordination.
• Liaising with internal and external stakeholders and partners.
• Maintaining project plans, records and risk registers.
• Supporting meetings, reporting and budget monitoring.
• Designing and delivering co-production activities with carers and stakeholders.
• Developing surveys, focus group materials and other research tools.
• Supporting data collection, analysis and reporting.
• Contributing to the development of guides, videos and e-learning resources.
• Supporting project monitoring, KPI tracking and evaluation.

You will have:

• Experience in project planning and delivery, including stakeholder management and budget monitoring.
• Excellent organisational skills and the ability to manage competing priorities and tight deadlines.
• Experience with qualitative and quantitative research and analysing and presenting findings.
• Strong communication and relationship-building skills.
• Good IT skills, including Word, Excel, databases and email systems.
• Experience with SurveyMonkey would be desirable.
• An understanding of the challenges faced by unpaid carers would be advantageous.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Week 1: Wednesday, Saturday, Sunday
Week 2: Tuesday, Thursday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

WSC is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. 

The Communications and Narratives Lead will work closely with, and be line managed by, the Executive Director, who sets the strategic direction, editorial oversight and quality standards for WSC's communications.

The postholder will lead the day-to-day delivery of WSC's communications and narrative change activity, creating compelling content across digital, print and social channels, supporting media and press work, and playing a central role in delivering WSC's Communications Strategy. This includes helping to build and mobilise a worker-led movement, supporting coalition and ally relationships, and delivering campaign moments that build public and political support for decent work for all.

This is a lead role for someone who combines significant, demonstrable experience in communications with a genuine interest in organising, campaigning and movement-building. We are looking for someone with relevant professional training or development, for example in media relations, campaigning or organising, or framing and narrative approaches, who can bring self-starting, leadership to this role.

Key Responsibilities

Content & Channel Management

• Develop and deliver WSC's Communications Strategy, supporting the development of strong narrative framing for engaging with our base, allies and potential/moveble audiences at the local, regional and national levels.

• Lead the development of high-quality, values-led content across digital, print and offline channels, including the website, social media, email, newsletters, reports and campaign materials.

• Manage and maintain WSC's social media channels, including planning content calendars, growing engagement, and monitoring performance.

• Manage and update WSC's website and digital platforms, ensuring content is current, accessible and on-brand.

• Maintain brand consistency, tone of voice and worker-centred storytelling across all communications.

• Ensure consistent and impactful messaging across all communications platforms.

Media & External Relations

• Draft press releases, briefings, statements and reactive lines, acting as a media spokesperson as well as supporting others in the organisation to do so.

• Build and maintain working relationships with journalists, media outlets and sector partners to secure opportunities that foreground the experiences and analysis of workers.

• Monitor media and online coverage (e.g. maintaining a media diary and social listening on key hashtags and terms) to spot shifts in language, sentiment and identify new communications opportunities.

Narrative change and movement building

• Oversee message framings that activate our strategic narrative grounded in workers’ rights and values such as solidarity, equality, safety, collaboration and creativity.

• Work with WSC colleagues, partners, artists, and researchers to develop and disseminate compelling storytelling content, including videos, articles, social media assets and artistic displays.

• Lead on testing and refining messaging with workers, allies and the wider public, including by leading and running workshops.

• Lead delivery of campaign moments and key dates ensuring worker voices are central and framing is consistent.

• Help identify, brief and support workers and messengers to share their experiences through media, events and public forums.

• Mobilise our base, allies and potential/moveable audiences around key policy opportunities, consultations and campaign moments, including public-facing activity aimed at growing WSC's movement of active supporters.

Stakeholder Engagement & Participation

• Help organise and deliver worker and ally events (e.g. seasonal in-person events, message-testing sessions and framing workshops) that help refine WSC's messaging.

• Build and maintain relationships with allies and coalition partners, including trade unions, human rights and housing organisations, food and farming networks, professional bodies and community organisations, supporting joint statements, shared briefings and coordinated campaign activity.

• Work collaboratively with policy, casework and operations colleagues to ensure communications and movement-building activity supports organisational priorities.

• Co-produce communications and campaign outputs with workers, including by attending worker power sessions, prioritising their voices, interests, concerns and ensuring safeguarding is central.

Administration, Monitoring & Oversight

• Track and evaluate the effectiveness of WSC’s communications strategies, media coverage, and narrative change activities.

• Maintain up-to-date communications databases, including segmenting contacts on Mailchimp and other contact/CRM systems.

• Monitor, evaluate and report on communications and campaign performance, contributing to the evaluation of key moments against WSC's influencing aims.

• Ensure all communications and campaign activity complies with legal, regulatory, safeguarding, data protection (GDPR) and charity requirements.

• Manage freelancers, agencies or consultants (for example design or digital support) as directed by the Executive Director.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Officer role. The successful candidate will support the organisation's digital communications, focusing on email marketing, supporter journeys, and social media management to enhance engagement and advocacy.

Key Responsibilities:

• Assist in developing and implementing email marketing campaigns, including automation and supporter journeys that drive engagement and support organisational objectives.
• Collaborate with teams to map supporter journeys, identify opportunities for enhanced communication, and support the optimisation of retention and supporter lifetime value.
• Manage and curate content across social media platforms, including Facebook, Instagram, LinkedIn, TikTok, and YouTube, ensuring alignment with brand guidelines.
• Create compelling digital content such as graphics, videos, and animations for social media and email campaigns.
• Foster community engagement by responding to comments, messages, and participating in relevant conversations and campaigns.
• Monitor and analyse campaign performance, producing regular reports and recommending continuous improvements.
• Stay informed about trends and best practices in digital marketing and social media to enhance campaign impact and efficiency.

Person Specification:

• Proven experience delivering email marketing campaigns and automated supporter journeys, with proficiency in platforms such as Mailchimp, Dotdigital, or similar.
• Sound understanding of digital marketing principles and how email marketing supports audience engagement and retention strategies.
• Experience managing multiple social media accounts and creating engaging digital assets.
• Excellent copywriting, editing, and proofreading skills with a keen eye for detail.
• Ability to analyse campaign data and translate insights into actionable improvements.
• Strong organisational skills with the ability to manage multiple projects independently and prioritise effectively.
• Excellent stakeholder management and communication skills, with a collaborative approach.
• Enthusiasm for digital communications and a commitment to ongoing professional development.
• Desirable: experience in the charity or non-profit sector, supporter communications, and familiarity with social media management tools such as Hootsuite or Sprout Social.

What’s on Offer:

• Salary: £27,000 - £30,000
• Location: Suffolk – 1 day a month
• Contract: Full time and permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Fundraising and Communications Officer

We are seeking an experienced and proactive fundraiser who can build relationships, grow community support and create engaging communications that make a difference.

Salary: £30,000 – £34,000
Location: Hybrid – home and Loughborough, with occasional travel across Leicester, Leicestershire and Rutland
Hours: 37 hours per week
Closing Date: 25th September 2026. Interviews will take place during week commencing 28th September

About the role

This is an exciting opportunity to join a small, committed fundraising team within a charity working to prevent homelessness and support people at risk.

Working closely with the Fundraising and Partnerships Manager, you will help deliver an ambitious fundraising and communications strategy, increasing voluntary income, raising the charity’s profile and developing lasting relationships with supporters, businesses and local communities.

It is a varied role combining community fundraising, supporter engagement, events, digital fundraising and communications.

Key responsibilities will include:

• Developing community fundraising opportunities that increase income and awareness.
• Building relationships with schools, universities, businesses, community groups and individual supporters.
• Representing the charity at community events, talks and networking opportunities.
• Helping to create and deliver fundraising events, campaigns and challenge events.
• Creating engaging social media and website content, including case studies and video.
• Supporting digital fundraising campaigns, online giving and e-newsletters.
• Stewarding supporters and fundraisers, helping them feel valued and connected to the charity.
• Monitoring fundraising activity, budgets and campaign performance.

About you

You will be a confident relationship-builder who enjoys getting out into the community, meeting people and turning conversations into meaningful support.

You will ideally have at least two years’ experience within charity fundraising, with experience across one or more areas such as community fundraising, corporate partnerships, major donors, digital fundraising or social media.

You will be comfortable making the ask for support, developing fundraising ideas and creating engaging communications. Strong written and verbal communication skills are important, alongside the ability to manage competing priorities and work collaboratively as part of a small team.

You will need to be able to travel across the local area, and some occasional evening and weekend working will be required. A DBS check is also required.

About the organisation

You will be joining a values-led charity working to prevent homelessness and respond to increasing demand from people who need support.

This is an exciting time to join, with a new fundraising strategy focused on growing voluntary income year on year and reaching more people at risk of homelessness. You will have the opportunity to bring ideas, develop new relationships and play a visible part in growing the charity’s community presence.

Other roles you may have experience of could include: Community Fundraiser, Fundraising Officer, Communications Officer, Community Engagement Officer, Corporate Fundraiser, Fundraising and Marketing Officer, Supporter Engagement Officer, Community and Events Fundraiser, Fundraising and Communications Executive.

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 63 hours per fortnight, working on a rolling 2 week rota
Week 1: Tuesday, Wednesday, Thursday, Friday
Week 2: Monday, Tuesday, Wednesday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Board Member

Flexible, with mix of online and in person meetings in Gloucester

£5,000 per annum and relevant training

Time commitment for the role will be up to two days per month, which will vary. This includes preparation for, and attendance at, the following annual meetings:

• Eight Committee meetings (mix of face-to-face and MS Teams)

• Four Board meetings (MS Teams)

• Up to four Strategic Planning and Board Development days (face-to-face, including one overnight stay)

Supporting around 12,500 customers in more than 5,000 homes across Gloucester, everything we do is focused on helping people and communities thrive. We work together to provide safe, secure homes and deliver services that make a positive difference to people’s lives.

Do our values and purpose resonate with you? Could you bring a fresh perspective to our boardroom? We’re looking for two new non-Executive Directors to join us as Board Members and help shape our future and build on our successes.

We’re looking for people with different experiences and viewpoints. One role will be a GCH customer, or someone with recent lived experience of social housing. The other is for someone with strong local knowledge and a real connection to Gloucester. In both roles, you’ll use your insight and experience to support, challenge and influence our decision making.

We’re particularly interested in hearing from people with skills or experience in cyber security, digital and data, property maintenance or asset management.

You may be reading this and thinking you're not a 'typical' Board Member. That's exactly why we'd like to hear from you. You don't need previous Board experience or a corporate background. What matters most is your ability to think strategically, ask the right questions and share your perspective. We'll provide a full induction, training and ongoing support.

We're committed to having a Board that reflects the diverse communities we serve. Different backgrounds, experiences and viewpoints help us make better decisions for our customers and our organisation.

An interest in housing and the challenges facing the sector would be helpful, but it's not essential. What's most important is a commitment to putting customers at the heart of decision-making and sharing our values of Pride, Quality, Integrity and Innovation.

Why GCH?

We're not a typical housing association. We have deep roots in Gloucester and a strong ambition to make a lasting positive impact on our communities. We're committed to building a healthy, inclusive organisation that treats people with respect and creates opportunities for everyone.

We have an ambitious five-year strategy and continue to evolve in response to changing customer needs, new regulations and a rapidly changing environment. Strong governance is vital to our success, helping us achieve our vision of creating homes and communities where people can thrive.

Your Application

Thank you for your interest in joining our Board.

Whether you’re a customer, have recent lived experience of social housing, or bring strong local knowledge and professional skills, we’re excited to hear from you. Whatever your background, you’ll have the opportunity to make a meaningful contribution to an organisation at the heart of Gloucester’s communities.

The following will give you more information about GCH, our work and our ambitions, helping you decide whether this could be the right opportunity for you and supporting you with your application.

We’d like to learn more about you, including your skills, experience and knowledge, what motivates you to apply and how your values align with ours.

To help us do this, please complete our online application form and where possible, send us a short supporting video. We’d love to hear in your own words why you’re interested in joining the Board and what you’d bring to the role. 

We recognise providing a video might not be possible or comfortable for everyone. If you’re unable to submit one, please contact the recruitment team to discuss an alternative way of sharing this information.

We’re committed to building a Board that reflects the diverse communities we serve. We know there’s more to do, and we’re actively working to ensure a wider range of voices, experiences and perspectives are represented. If you require this pack in an alternative format or need any reasonable adjustments during the recruitment process, please let us know.

We’ll review applications as they’re received, so we encourage you to apply as early as possible.

Interviews

• Shortlisted candidates will be invited to an informal Microsoft Teams call with a small panel of colleagues and customers during the week before final interviews

• Final interviews will take place in person on Monday 2 November, at our Gloucester Hub

If you’re not available on these dates, please let us know in your application.

Meetings

Successful candidates will formally join our Board in January 2027. Before then, we’d like new Board Members to attend as observers at our Board Performance Meeting - Wednesday 18 November 2026 and Strategic Planning & Development Day - Wednesday 9 December 2026.

We look forward to learning more about you and discussing this opportunity further

Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?

About us

Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.

We do this through:

• A vibrant programme of free and low-cost classes and activities

• Over 100 special events, concerts and parties each year

• A low-cost psychotherapy service

• A social prescription service offering personalised support to vulnerable adults

• Facilitating financial support for those in hardship

With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.

About the role

The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.

The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.

By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.

Key relationships:

• CEO

• Buildings and Facilities Manager

• External hirers and prospective hirers

• Tenants and prospective tenants

• Individual givers

Key Responsibilities

1. Business Development, Marketing and Promotion

• Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.

• Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.

• Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.

• Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.

• Monitor booking trends and recommend new opportunities to maximise bookings and income.

2. Customer Engagement and Venue Hire

• Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.

• Welcome new hirers, deliver customer inductions and support them throughout the booking process.

• Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.

• Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.

• Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.

3. Fundraising and Individual Giving

• Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.

• Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.

• Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.

• Support the development of Claremont's legacy giving programme and wider fundraising initiatives.

4. Operational Support

• Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.

• Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.

• Assist with setting up and packing away rooms and equipment for activities and events when required.

• Support the successful delivery of centre events and activities, working flexibly to meet operational needs.

• Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.

Person Specification

With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.

Essential Criteria

Experience

• Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.

• Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.

• Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.

• Experience of organising projects from planning through to delivery.

• Experience of using digital tools and technology to promote services or support customers.

Knowledge

• Understanding of marketing and business development principles.

• Understanding of the importance of excellent customer experience and relationship management.

• Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.

• Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.

Skills and Abilities

• Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

• Ability to identify opportunities to increase income and improve services.

• Strong written communication skills, with the ability to produce engaging promotional content and correspondence.

• Ability to work independently, take initiative and solve problems creatively.

• Ability to analyse information, monitor performance and make recommendations for improvement.

• Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.

Personal Attributes

• Enthusiastic, proactive and self-motivated.

• Friendly, approachable and committed to delivering excellent customer service.

• Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.

• Collaborative team player who is equally comfortable working independently.

• Adaptable and resilient, with a positive, can-do attitude.

• Committed to the values and mission of Claremont.

Desirable Criteria

Experience

• Experience of working in a charity or community organisation.

• Experience of venue hire, hospitality, property lettings or facilities management.

• Experience of fundraising, donor engagement or administering Gift Aid.

• Experience of managing partnerships or developing new business opportunities.

Knowledge

• Understanding of legacy fundraising, individual giving and Gift Aid.

• Knowledge of local community organisations, businesses and networks.

Qualifications

• A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.

This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.

Deadline for applications: 5pm on Monday 28th September

Interviews: Thursday 8th and Friday 9th October

An exciting part time opportunity for a Crisis Recovery Worker has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Week 1: Thursday, Friday
Week 2: Monday, Thursday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 22nd September 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Programme Lead - (Yorkshire and the Humber)

Salary: £36,409 - £39,191 depending on experience, skills and qualifications* (see below for more details on remuneration)

Contract:  Fixed term for 12 months

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those who need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Your purpose

To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high-impact learning experiences for teachers and school leaders. 

Your opportunity 

Tackle a vital challenge with great people. Voice 21 exists to transform children's learning and life chances through talk. To reach this goal, we recruit great people and give them real responsibility, training and support. 

Output-focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisation through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. 

Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 6 years progression available (depending on starting point) 

Your responsibilities

Quality programme delivery

• Lead high-quality professional development and school improvement programmes across our Voice 21 Oracy Schools Membership. These may be delivered in person, online or in school. 

• Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, through in-school and online consultancy support.

• Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an ongoing basis to drive impact in our schools.

• Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, ongoing interactions and support, and participant feedback.

Learning content & programme development

• Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.

• Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions. 

• Contribute to the continual improvement of Voice 21’s programmes through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence. 

Team and organisational contribution

• Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.

• Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc. 

• Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high-quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.

• Identify and carry out other tasks commensurate to the level and spirit of the role as required.

Your experience

• You are an excellent teacher (primary or secondary)

• You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.

• You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.

• You have knowledge of a range of speaking and listening techniques and contexts for oracy; these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development. 

• You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults. 

• You are flexible, can think on your feet and can bring your own experiences to the work we do.

• You are highly organised, look for solutions and can prioritise and manage a varied workload. 

• You are enthusiastic, willing to learn and feel you would be energised by our mission. 

• You are willing to travel nationally on a frequent basis (3 days a week) during term time; this will include regular overnight stays. 

If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.

Further details 

Start date: ASAP

Terms: Fixed term for 12 months, subject to successful probation review.

Contract: We are open to applicants on a 0.8 or FTE contract

Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work. 

Application details 

To apply: 

Please submit your most recent CV and a document answering the questions below:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).

• Tell us about something you have achieved recently that you are proud of? (Max 200 words)

Please do not apply for this position if you are not based in this area of the UK (Yorkshire and the Humber)

Closing date: Friday 9th October, 9am

Interview date: Provisional dates for initial phone interviews week commencing 12th October, with second-round interviews on Zoom week commencing 19th October.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position involves leading the development and implementation of a holistic marketing strategy, managing multi-channel content, and fostering engagement with key stakeholders to enhance brand visibility and impact.

Key Responsibilities:

• Develop and execute comprehensive digital marketing plans aligned with organisational goals.
• Manage the organisation’s website, ensuring content is relevant, current, and optimised for user experience.
• Create, review, and distribute engaging email campaigns, newsletters, and other marketing materials.
• Collaborate with colleagues to deliver consistent brand messaging across social media channels, analysing performance data to optimise strategies.
• Identify and implement innovative digital tools and AI solutions to improve marketing efficiency and content quality.
• Design and execute campaigns that support member engagement, recruitment, and sponsorship objectives.
• Build and maintain relationships with external creative agencies, freelancers, and industry contacts, ensuring timely delivery of marketing assets.
• Oversee the production of marketing collateral such as reports, brochures, and videos, ensuring high-quality output that aligns with brand standards.
• Support team members by providing guidance on best practices and tools and ensuring the organisation’s brand presentation remains cohesive.
• Monitor and report on campaign performance, providing insights to inform future strategies, and ensure compliance with the organisation’s standards.

Person Specification:

• Proven experience in digital marketing, ideally within professional services, trade bodies, or membership organisations.
• Strong knowledge of digital channels, including social media, website management, and email marketing.
• Skilled in analysing marketing data and employing insights to improve engagement.
• Excellent written and verbal communication skills.
• Ability to build effective relationships with internal colleagues and external partners.
• Capable of managing multiple projects effectively whilst prioritising tasks.
• Familiar with AI and digital technology tools to support marketing activities responsibly.
• Demonstrates proactive initiative, creativity, and adaptability in a fast-paced environment.

What’s on Offer:

• Salary: £237.15 per day + £29.51 daily holiday
• Location: London – Hybrid
• Contract: Initial 1 month (rolling)

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Summary 

Please note: For full details and how to apply please view the Recruitment with the link provided.

Individual giving

• Achieve a personal income target from small to mid-level donors including through our supporter scheme, campaigns and POS donations
• Take responsibility for HOME’s low to mid-level supporter programme, ensuring strong stewardship and donor retention, and consistent delivery of supporter scheme benefits, including a year-round programme of events – supported administratively by the Development Assistant
• Deliver consistent recruitment and upgrade activity for the programme, supported administratively by the Development Assistant and making use of automation
• Be responsible for delivering donation campaigns, including planning, writing copy and training the Customer Service Team (CST) in making the ask. Collaborate with the Marketing Team to promote campaigns on social media and by email
• Take ownership of HOME’s legacy scheme, including promotion and stewardship
•  Research potential donors and work with the wider team in delivering the strategy for recruiting them
• Work closely with the Development Assistant and the Marketing Team to oversee all supporter communications, including scheduling and writing content

Benefits: 25 days plus bank holidays, option to purchase additional leave, birthday day off, employee assistnance scheme, discounted theatre tickets when available, limted home working, flexible working requests, and more.

Our websites receive more than 1.1m unique visits every year and play a key role in helping us to stand together, speak up and push for progress with and for the brain tumour community.

The Senior website content officer is responsible for making sure our small portfolio of websites are accurate, up to date and easy to use.

With the support of other marketing colleagues, you’ll be responsible for producing and overseeing the production of a mix of content – from copy to images and video – ensuring it’s SEO optimised, accessible to all users and consistent with our visual and verbal brand.

· You’ll conduct content audits to identify gaps and redundancies.

· You’ll assess user journeys and website structure – making recommendations for optimisation.

· You’ll plan content schedules that align with organisational comms planning processes.

· You’ll train people in the use of Wordpress and in writing for web.

· And you’ll work with the Website manager and Marketing Insights officer to produce reports on performance.

Who we’re looking for:

You’ll bring a great mix of creative flair, technical ability and organisation – as well as a passion for working collaboratively with people.

You’ll have excellent writing, editing and proofing skills and be able to adapt to our house style.

You’ll have a strong understanding of SEO, content optimisation and analytical skills and you’ll be comfortable operating on content management systems (we currently use Wordpress).

You’ll be highly organised, with the ability to work on multiple projects with different teams at any one time. You’re a self-starter who can work autonomously, identifying needs and using initiative to get things done.

And you’ll be a natural collaborator who can work with colleagues at all levels from across the organisation because you understand that just as it takes a village to raise a child, it takes a whole team to grow and maintain a website.

Key accountabilities:

· Responsible for the oversight of the content and structure of our small portfolio of websites, including our ecommerce microsite

· Work with the Website manager to continually assess and optimise the structure of the website and subsequent user journeys based on analytics and insights

· Work with colleagues from across the organisation to produce and oversee the production of high-quality written digital content.

· Conduct content audits to produce reports that identity gaps and redundancies and plans for continual development of web content based on these reports

· Develop and oversee quality assurance processes including approval of new and edited content

· Work closely with the brand and copywriting colleagues to ensure our verbal brand is applied to all written content and is optimised for web

· Be the in-house CMS (Wordpress) expert

· Optimise content to improve search engine rankings and build website authority and trust

· Work with the Marketing Insights Manager to provide regular reporting against SEO and website performance, tracking improvement and feeding into our test and learn strategy

· Maintaining the website, ensuring all information is current and links are working

· Develop and deliver training on WordPress

· Support the copywriting team to develop and deliver tone of voice training to ensure it covers optimising copy for web