Marketing jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chelsea / Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care.
- Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
- Accurately recording and processing donations, and updating supporter records on our database.
- Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs.
- Managing invoices and helping with campaign reporting.
- Supporting the team with administrative tasks.
- Working with colleagues and volunteers to deliver the best possible supporter experience.
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- The ability to prioritise, manage multiple tasks, and meet deadlines.
- A proactive, flexible approach and willingness to support the team as needed.
- Good working knowledge of Microsoft Office (experience with customer databases is desirable).
- Commitment to providing outstanding supporter care and working in a supporter-focused environment.
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a full‑time Senior Events Officer to join the Fundraising team at SSAFA, the Armed Forces charity. This role plays a key part in delivering SSAFA’s ambitious events programme, leading on our portfolio of Running Challenge Events while supporting the wider Events team to drive income and raise the charity’s profile.
You will identify and develop high‑value running opportunities, manage flagship events such as the London Marathon, Great North Run and Race to the Stones, and ensure every participant enjoys an exceptional and motivating supporter journey. Working closely with colleagues across fundraising, marketing and special events, you will help deliver a diverse calendar of public‑facing and high‑profile activities.
From budget management and risk assessment to post‑event evaluation and sector research, you will bring creativity, organisation and strong relationship‑building skills to ensure our events run smoothly, meet targets and champion SSAFA within the military and veteran community.
This is a dynamic and varied role, ideal for someone who thrives in a fast‑paced environment and is ready to play an ambassadorial part in growing our impact.
About the team
The SSAFA Events team is a small team with a high output both financially and in terms of number of events produced. We work closely together and thrive to deliver high quality, successful events.
About you
To carry out this role successfully you will have an understanding of the charity sector and ideally a background of working in charity events. You will be driven, conscientious and have high attention to detail. In addition, you will demonstrate the ability to develop positive relationships with our supporters in order to manage and grow existing events and relationships. As this role supports major events throughout the year, you should also be able to work evenings and weekends when required, and travel across the UK and abroad to support event delivery.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 10 February 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).
OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.
You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.
To apply, please submit a full CV together with a covering letter (no more than 4 sides of A4) setting out your experience and suitability for the Service Manager/Director role, taking account of the details in the attached application pack (above) and reflecting your understanding of our charity and Outside the Box.
The client requests no contact from agencies or media sales.
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful.
This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April.
The Charity
You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits.
The Role
Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will:
Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving.
Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams.
Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages.
Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement.
The Candidate
Proven experience in legacy giving and individual giving environments.
Ability to analyse and report on marketing effectiveness, sharing insights with teams.
Experience in managing finance and budgeting for fundraising activities.
Demonstrable ability to write engaging copy for different audiences across varied communication channels.
Ideally previous line management experience.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you looking for your next role in Events Fundraising?
You will be joining a collaborative and supportive team and you will manage an agreed portfolio of fundraising events, taking place throughout the year. You will also provide high levels of supporter care.
This is hybrid role with 2 days a week in the London office.
The Charity
A passionate and collaborative disability charity, dedicated to transforming lives and changing attitudes, ensuring people are treated fairly. You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave, well-being days and flexible working.
The Role
Lead on the delivery of a number of events, both owned and third party events.
Research an events feasibility, planning, marketing, recruiting participants, and evaluation.
Provide high levels of supporter care and ensure income and expenditure targets are met or exceeded for each event.
Work closely with colleagues on the development and implementation of a recruitment stewardship plan.
Build fantastic long term relationships with supporters by creating a first class supporter experience,
The Candidate
Experience of working within a fundraising, marketing or customer service environment
Experience in event organisation
Ability to be creative and innovative when planning new fundraising events
Ability to build strong and constructive working relationships with a diverse range of colleagues, supporters and stakeholders
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you passionate about inspiring generosity and driving meaningful change across communities?
Do you have the strategic mindset and fundraising expertise to help shape a more generous, hopeful future?
We’re looking for a Head of Generosity and Giving to lead our strategy for income generation, generosity culture, and parish engagement across the Diocese of Bristol.
In this role, you will:
✨ Lead a bold Generosity & Giving strategy
✨Deliver major fundraising campaigns and events
✨Develop our new Legacy & In‑Memorial Giving Programme
✨Build trusted relationships with parishes, partners, funders and supporters
✨ Use data, insight and storytelling to drive growth
✨Lead and inspire a small, dynamic team
You’ll be joining us at an exciting moment as we prepare to strengthen our culture of generosity rooted in openness, creativity, bravery and community.
What we offer
✔ Flexible working
✔ 28 days annual leave + bank holidays
✔ Pension, life assurance & sick pay
✔ Values‑led, supportive team culture
Closing date: 22 February 2026
Interviews: 2 March 2026
If this sounds like you, we’d love to hear from you.
The Diocese of Bristol is committed to being a fair, respectful and inclusive organisation. We believe diversity helps us flourish, and we warmly welcome applications from under‑represented groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact — particularly in fundraising or purpose-led environments.
By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements — always putting users first and aligning with Christian Aid’s values.
Key responsibilities:
- Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic.
- Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis.
- Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking.
- Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact.
- Line manage and support a Digital Performance Advisor, fostering a high-performing, insight-led team
Essential experience and skills:
- Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion is essential
- Experience working with charities and non-profit organisations
- Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio
- Experience developing and delivering CRO strategies, including A/B and multivariate testing
- Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding
- Confident people manager with experience leading and coaching specialists
Closing date- Rolling. Applications are now being reviewed on a rolling basis. Please apply today!
- Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington.
- Hybrid working- 2 days in the office, 3 days working from home.
- Full-time, permanent.
- Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer will drive the growth and diversification of income for both The Police Treatment Centres and The Police Children’s Charity. The role is responsible for developing, managing, and expanding a range of fundraising channels—including third-party fundraising, grants and trusts, charity lottery and corporate sponsorship. By building strong relationships, identifying new opportunities, and delivering effective fundraising initiatives, the Fundraising Officer will play a key role in strengthening the long-term resilience and impact of both organisations.
Main responsibilities of the role:
- Support and develop relationships with individuals, community groups, and corporate partners undertaking independent fundraising activities.
- Provide guidance, resources, and materials to ensure fundraisers are supported and aligned with brand values.
- Monitor and evaluate third-party fundraising income and activities to maximise opportunities.
Salary: £30,000 - £37,000
Contract: 1-Year FTC
Location: Remote, Home-based
Closing date:
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more
We have a lovely new opportunity for a Fundraising Compliance Executive to join the amazing team at Barnardo’s, one of the UK’s leading children’s charities.
This role is pivotal in ensuring that Barnardo’s fundraising activities—including face-to-face campaigns and gambling products—are fully compliant with external regulations and internal policies, safeguarding the charity’s reputation and income streams.
As Fundraising Compliance Executive, you will support the Senior Compliance Manager to provide assurance to senior leaders and trustees that all fundraising and marketing activities meet legal and regulatory standards. You’ll work closely with internal teams and external agencies, conduct audits, produce detailed compliance reports, and deliver training to maintain best practice across the organisation.
This role is ideal for someone with a strong compliance background and experience in fundraising regulation, who thrives on problem-solving and building collaborative relationships.
To be successful as the Fundraising Compliance Executive, you will need:
- Experience in a compliance-related role, ideally within fundraising or marketing.
- Working knowledge of regulations from bodies such as the Fundraising Regulator, Gambling Commission, GDPR, and CAP Code.
- Strong communication and report-writing skills, with the ability to influence and support colleagues at all levels.
If you would like to have an informal discussion, please call and ask to speak with Jake, or you can press apply and we will get in touch.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2814JP
We have a new opportunity available in The City for an ambitious procurement professional looking for a new challenge at an early-to-mid point in their career.
We're seeking applications from Procurement & Commercial Officers, Category Managers, Procurement Specialists, Procurement Business Partners and Procurement & Commercial Managers.
You'll have strong experience managing areas of indirect category spend such as professional or corporate services (including HR), digital/IT, marketing, media, music licensing etc.
Your profile and background
- You'll have experience of working with a diverse internal stakeholder group to ensure successful commercial outcomes
- You'll have a basic knowledge of contract law and experience of working within cross functional unit teams to deliver procurement projects
- You will have first-class communication skills, and strategic sourcing and category management expertise and be commercially focused with the proven ability to consider total cost of ownership and deliver added value
This is a hybrid role with a charitable organisation requiring 2-3 days in the office each week (London, The City).
Please apply now for more details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will have outstanding interpersonal and organisational skills and have the ability to communicate effectively and empathetically with younger and older people. You understand why safeguarding is critical to our participants and seek to create safe, engaging spaces for people to learn together.
Ideally you have experience of managing intergenerational or multi-generational projects, however if you don't have intergenerational experience then strong experience of working with older people and young people/children separately is required.
WHAT WE WANT FROM YOU:
Lead facilitation of intergenerational sessions
Taking responsibility for the high-quality delivery of the session, leading activities from the front, delegating tasks to and managing a supporting volunteer if appropriate. The lead facilitator will endeavor to involve everyone present in the session, be responsible for ensuring that InCommon’s safeguarding procedures are followed and that any incidents are handled appropriately.
Building and maintaining strong relationships with people of all ages
Using your excellent communication skills you’ll build strong relationships with everyone taking part in an InCommon programme, from children and older people to primary school teachers and staff working at retirement homes. This role may involve communication before and after the session with parties taking part; where this is the case it will be clearly communicated by the Senior Programme Manager.
A lead facilitator should be someone who can
-
Engage a roomful of people over fun, creative and conversation-based activities
-
Is reliable, trustworthy and can commit to monthly term-time sessions
-
Is sensitive to the needs of young people and older adults, understanding the variety of needs they may have
WHAT YOU CAN EXPECT FROM US:
You will be contracted on a rolling contract to deliver ‘blocks’ of intergenerational workshops. These may take place over variable locations across London and indicatively will be in held on the same days each month. We arrange the sessions and take care of all the marketing, driving engagement and managing bookings for you.
You will also receive:
-
Full training in how to run InCommon sessions
-
Ongoing support from our friendly team
-
A commitment to offer regular sessions that suit your availability
-
Everything you need to run your sessions including materials, print outs and surveys
This role is suited to people of all ages and fits around work, family and other commitments. We can be very flexible whilst offering regular, scheduled sessions. Please look at our website for more information about our work and get in touch if you want to talk to us.
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
We’re looking for a Head of Poppy Appeal Planning to lead one of the UK’s most iconic fundraising campaigns. The Poppy Appeal is fast-moving, high-profile, and hugely impactful raising over £50 million in just a few weeks and this role is at the heart of making it all happen. You’ll be shaping the strategy, overseeing planning, and guiding a portfolio of change initiatives that ensure the Appeal not only hits its targets but continues to evolve and improve year on year. If you thrive in a busy, high energy environment where every decision matters, this could be the role for you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll take the lead on planning, reporting, and evaluation, turning insight into action to drive better performance and ROI. You’ll work closely with the Director of Poppy Appeal, the Transformation Office, and teams across fundraising, marketing, and membership to ensure everything runs like clockwork. From setting strategic priorities to monitoring KPIs, managing risk, and coordinating resources across the organisation, you’ll be the person who makes sure the pieces fit together while always looking for smarter, more effective ways of working.
You’ll also be leading a small but mighty team, coaching, motivating, and supporting them to deliver their best work. Strong relationships are key, both internally with colleagues and externally with partners, to keep the campaign running smoothly and efficiently. It’s a role with a real sense of purpose, creativity, and fun where you’ll see the impact of your work in real time and be part of a campaign that people across the country care about deeply.
This role is home-based, with most work carried out remotely. You’ll be expected to travel into London for monthly meetings and occasional in-person sessions; reasonable travel costs will be covered. For this reason, we’re looking for candidates who are within a practical travelling distance of London.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Date(s): 16th & 17th February 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Director of Fundraising & Development
Reports to: Chief Executive Officer
Starting salary: IRO £52,014 + excellent benefits
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, Cheshire SY14 8EF (with travel across the county). Hybrid and flexible working available
Nature in Cheshire is under pressure but together, we can turn the tide.
Cheshire Wildlife Trust is looking for an inspiring Director of Fundraising & Development to help us grow the support, income, and engagement needed to restore wildlife across the region.
About Us
Cheshire Wildlife Trust is a locally rooted, values-driven charity working to ensure wildlife has a future on land and at sea. As part of the UK-wide federation of Wildlife Trusts, we combine strong local knowledge with national influence.
Supported by more than 17,500 members and thousands of volunteers and partners, we are trusted to speak up for nature, to act boldly, and to deliver lasting change.
About You and The Role
In this senior leadership role, you will lead our fundraising, development and communications teams, shaping strategies that grow our support base so that we can do more for nature. You will build relationships with donors, funders and partners, develop compelling fundraising campaigns and propositions, and inspire a talented team to deliver ambitious goals.
We are looking for someone with a proven track record in fundraising, individual giving, supporter engagement or marketing, who can think strategically, act decisively and creatively, and lead with passion. Most importantly, you will share our belief that everyone has a part to play in creating a wilder future and will help make that possible for Cheshire.
Working with us means making a tangible difference for wildlife, people, and communities. We offer excellent benefits, flexible and hybrid working, a supportive culture, professional development, and the chance to see your work make a real impact across Cheshire’s landscapes.
Closing date: Sunday 15 February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applicants who share our commitment to equality, diversity and inclusion, and who believe that nature’s recovery must involve everyone.
You may be required to carry out a DBS check for this role.
Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position.
No agencies please.
Working on our Health Charity Partnership (HCP) with counterparts at the British Heart Foundation, and Cancer Research UK, this award winning, UK-wide partnership aims to improve the health of the nation using the retailer’s reach and influence.
You will be responsible for leading and delivering income generation, project managing strategic activities, and delivering against shared and charity specific goals. You will also contribute to the development and success of the Account Management Team, and support cross team-projects and take on additional tasks as required.
This role will also see you line manage a Partnership Officer (Account Management) who supports on the delivery of the Tesco Partnership.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.
Role Purpose
As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.
You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.
Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).
Main Duties
- Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
- Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
- Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
- Maintain monitoring systems and databases in line with the organisation’s processes.
- Work collaboratively with the team to achieve agreed objectives.
- Attend and contribute positively and constructively to meetings as required.
- Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
- Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.
Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.
If you would like to apply for this post, please submit your CV and a covering letter, detailing how your skills, knowledge and experience meet the requirements of this post.
The client requests no contact from agencies or media sales.