Administration jobs

Scottish Book Trust is recruiting for a Fundraising Officer to join the team.

Scottish Book Trust is a national charity that believes books, reading and writing have the power to change lives. A love of reading inspires creativity, improves employment opportunities, mental health and wellbeing, and is one of the most effective ways to help break the poverty cycle. We work towards a Scotland where everyone has an equal opportunity to thrive through literacy.

What we offer

• Full-time, permanent role
• Competitive salary
• Flexible hybrid working between home and our Edinburgh City Centre Office, with great access by train, bus, and tram
• Generous holiday entitlement
• Company Sick Pay
• Pension with 5% employer contribution
• Death in service benefit
• Free access to employee assistance programme

We are recruiting for a Fundraising Officer to join our Fundraising team located within our Marketing team. The role will lead on programme-based funding, through trusts and foundations, and corporates. You will work closely with every team at Scottish Book Trust and across a diverse portfolio of funders and projects. The post-holder will also have the opportunity to learn and engage with our wider fundraising streams, to develop their skills across fundraising as a whole. Your experience and ideas can help shape the role and strategy, as we look to increase fundraising at Scottish Book Trust.

The Fundraising Officer (FO) will develop and maintain our Trusts and Foundations funding pipeline, which includes multiple five and six figure funders. You will be primarily responsible for researching potential funders, writing compelling fundraising applications, managing reporting requirements, and assisting with corporate sponsorships. The FO works closely with every team at Scottish Book Trust to fundraise for a range of literature, arts and education projects. The role will support the Fundraising Manager (FM) and Individual Giving Manager (IGM) to deliver our fundraising strategy and grow our charitable income across all funding streams.

Responsible for fundraising administration including gift processing and thanking, you will also support on fundraising events, impact story gathering, and donor stewardship where required. There is flexibility within the role to incorporate other elements of communications and fundraising if desired. You will be supported to maintain a Chartered Institute of Fundraising membership and pursue CPD.

A Diocesan Finances Review was undertaken in 2025 which resulted in several key changes to financial flows between dioceses and the National Church Institutions. The purpose of this role is to design and implement the process changes, operational arrangements and governance necessary to support new ways of working for the NCIs and Dioceses.

The main change relates to the simplification of the administration of funding in relation to ordained ministry training. Dioceses will contribute to a single Ministry Training Fund which will meet the costs of ordained ministry training (fees, accommodation costs, maintenance and travel expenses), with administration carried out by the National Team, to provide a one-stop-shop for ordinands to understand entitlements, apply for grants and claim expenses. The post holder will be responsible for designing and implementing new technology-enabled processes and ways of working to support the efficient and effective operation of the Ministry Training Fund.

£10 million of funding was provided within the national Church of England's spending plans for 2026-28 to enable detailed analysis and planning to be undertaken (including pilot initiatives) focused on addressing structural overheads in the Church, and opportunities to reduce duplication and complexity. This role will enable appropriate governance processes in relation to the allocation and oversight of these monies.

The Spending plans also incorporate savings targets (£4 million + in 2026-28 and £20 million + by 2029-31) in some key areas relating to Bishops and Archbishops' ministry costs and National Church costs. This role will work with the relevant groups charged with delivering those savings, to ensure adequate oversight and monitoring, and report back to key governance bodies on a regular basis.

Key role requirements

• You will need experience in leading and delivering successful strategic change, improving processes and ways of working within a team and with other teams
• This role can be based in either of our office locations: Bishopthorpe in York, or Westminster in London

What we offer

Your Salary

• A salary of £75,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Please note: You must have the right to work in the UK to be considered for the role.

Outreach Housing Support Worker 
Salary Banding: £28,050.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract until 15th November 2026
Hours: Full Time, 37 Hours Per Week 
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.

How will you make a difference? 

Yu will deliver a high-quality housing advice service to all young people, aged 18-24yrs, who require housing advice & confirmation of their realistic housing options working closely with colleagues and partners to ensure the effective engagement of young people who could be in crisis to prevent current or repeat homelessness. 

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeable team and organisation 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• An additional annual leave day on your Birthday
• Holiday Purchase Scheme
• Access to Blue Light discount card 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
• General administrative skills (filling, record keeping and computer literacy)
• Ability to work effectively with a full and varied workload with conflicting deadlines.
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.
• IT literacy including excel, word, teams and outlook
• Highly motivated with the ability to work using your own initiative and as part of a team
• Excellent interpersonal skills with the ability to build positive professional relationships.
• Ability to communicate clearly both verbally and in writing
• Willingness to work flexibly where required.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.  Closing Date 13th October 2025.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment morning will be held on 22nd October 2025 and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

We are seeking an enthusiastic person to support a range of fundraising initiatives within QAC’s Fundraising Department 

Hours: 37 hours per week
Contract: 52 weeks
Annual Leave: 7.2 weeks, including Bank Holidays. 

Due to the nature of the role, the successful candidate must have a full current driving licence.

Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications. Early application is advised. 

 Key Responsibilities:

• Research and promote a range of suitable challenge based events, supporting the administration and registrations as required.
• Respond to and support community fundraisers.
• Maintain relationships with regular donors.
• Ensure good stewardship of supporters including thank you letters, charity updates etc in line with GDPR.
• Manage information and utilise the CRM system for recording of data.
• Provide updates and graphics for the website and social media platforms.
• Work with fundraisers to obtain case studies/fundraiser profiles where possible.
• Support the running of campaigns and events.
• Actively support the organisation with fundraising events and initiatives (internal and external) to support the charity in all areas (college, residential services and community services.
• Monitor JustGiving Pages and follow up on activity as appropriate.
• Support in the development and management of community and stakeholder opportunities
• Support the creation of external promotional materials relating to fundraising events and initiatives.
• Work as part of the Fundraising Team supporting activities as and when the need arises.
• Respond to fundraising queries via email or the phone in a timely manner.
• Spot fundraising opportunities and raise awareness of the work of QAC.
• Assist the Trust and Corporate Fundraiser with small to mid value Grant Applications.

Other Responsibilities:

• Assist in providing efficient administration support to the Fundraising team
• To support the general running of the office and to support other colleagues as and when required. 
• To have experience of producing fundraising/promotional literature e.g. leaflets and brochures

Considerations:

• The Fundraising Team is small, working closely with other teams including Marketing, Enterprises and Curriculum, so flexibility in approach is a must.
• Some periods will be busier than others, for example events seasons, student performance times, so prioritisation and flexibility will be needed.

Corporate and team responsibilities

• Adhere to the Charity’s Health and Safety policy.
• Undertake any necessary training or updating. 
• Participate in the development of equal opportunities, diversity, inclusion and safeguarding within the department and across the Charity. 
• Attend and actively contribute to team meetings. 
• Undertake any other reasonable duties or responsibilities as required by the Charity.

The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College. 

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

As the HR Advisor at The Careers & Enterprise Company, you will report to the HR Manager and play a crucial role in supporting the business and wider HR team in a diverse HR generalist role that offers a great opportunity to grow and develop across a range of HR functions. You will cover a range of duties including providing HR advice and support to the business including line managers and employees, proactively helping to manage timely responses to internal and external enquiries to the HR shared inboxes, managing the monthly payroll and supporting with a range of administrative and reporting duties. You will also get to work directly with the HR Manager on the wider HR strategy including employee engagement, recruitment, systems and data analysis.

We are looking for a qualified HR Advisor or an HR professional that aligns with our company mission, who is ambitious and looking to progress their career in a new role. You will be pro-active and highly motivated, with exceptional interpersonal and communication skills that is comfortable interacting with staff at all levels. The ideal candidate will have experience in a similar role and will be able to hit the ground running in this rewarding, busy and varied role.

We are a friendly team of three people that reports into the Director of HR and Operations and are looking for a true team player that has strong ethics, understands the confidential nature of working in an HR team coupled with a good understanding of HR processes and procedures.

Location: Central London/hybrid working with attendance in the office required 2 days per week.

Contract: Full-time, fixed term for one year.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter: 

• How do you meet the experience, skills and competency criteria detailed in the job profile?  
• Are you CIPD or part CIPD qualified or working towards a HR qualification?

Closing date: Midnight on 30th September 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for new Advocates to join our team in Lincoln.  We have both a permanent post and a 12-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for two Advocates to join our team covering Lincoln. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

Both roles are full-time role for 35 hours per week. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support or care services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

· 5% employer pension & minimum 3% employee contribution 

· Salary sacrifices pension scheme 

· Separate Life Assurance Cover (equivalent of two times your annual salary) 

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

· 24/7 Employee Assistance programme 

· Access to remote counselling service 

· Paid Disability Leave 

· Paid compassionate Leave 

· Home Working Allowance  

 Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

 VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

 Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 21 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us lots about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website.We look forward to hearing from you.

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is looking to appoint a highly organised, pragmatic, and detail-focused professional to deliver executive, project and governance support on an initial fixed-term contract of 1 year.

In this vital role, you will harness your initiative as you provide proactive PA support to the CEO and Chairs of the medical and trustee boards, while delivering project and event coordination across FSUK’s core programmes.

Excitingly, alongside executive and governance administration and support and ensuring that the charity maintains the highest standards of compliance and record-keeping, you will also be responsible for project management of two major initiatives such as FSUK’s flagship CURATE consensus project, alongside their annual two-day conference. From coordinating clinicians and steering groups, to managing logistics, guest travel, supplier liaison, and on-the-day delivery, you’ll ensure these complex projects run efficiently. You will also assist with grant applications, research activity, and the production of project trackers and reports.

Are you inspired by the prospect of coordinating projects and events, and do you flourish when responsible for a broad portfolio of work?

Being exceptionally well-organised, confident in managing multiple priorities, and able to communicate professionally with a wide range of stakeholders is crucial for the success of this post. You’ll need to have excellent project management, written skills, proficiency in MS Office, and the discretion to handle sensitive information. Experience with grant applications, safeguarding, or working in a charity, healthcare, or academic setting would be advantageous, though not essential.

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application.

Title: Human Resources Lead.

Reports to: Head of Operations.

Responsible for: No direct reports at this time.

Employer: Norfolk Rivers Trust (NRT).

Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.

Job term:  This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.

Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.

Annual leave entitlement: 25 days plus public holidays (pro rata for part time).

Salary: £36,874.00 - £41,019.00 (0.6 FTE) dependant on experience.

Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.

Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.

Right to work in UK: All applicants must have the right to work in the UK.​

About the HR Lead role

As Norfolk Rivers Trust’s first dedicated HR professional, the HR Lead will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Lead will offer expert guidance and operational support across the entire employee lifecycle.

This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices, updating policies, to leading wellbeing initiatives.

Above all, the HR Lead will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Lead will also support the Senior Management Team in developing and delivering a long-term people strategy.

Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.

Key duties and responsibilities

HR Policy and Compliance

• Develop, implement, monitor and maintain HR policies and procedures ensuring they comply with employment legislation and reflect best practice. 

• Ensure policies are communicated clearly and are accessible to all staff. 

• Regularly review policies to ensure alignment with the culture and strategic direction of the Trust. 

Employee Relations

• Provide guidance to managers on a range of employee relations matters including absence management, performance concerns, disciplinary and grievance processes, flexible working, and annual leave. 

• Ensure processes are legally compliant, fair, and consistent.

• Coordinate complex or sensitive employee relations casework in collaboration with line managers and external advisors where appropriate.

Line Manager Support

• Act as a key advisor to line managers, providing coaching, tools and resources to help them manage their teams effectively.

• Deliver training and guidance on key HR topics (e.g. performance management, recruitment best practice, probation and employee wellbeing).

Recruitment and Onboarding

• Manage the recruitment process, reviewing job descriptions, advertising vacancies, shortlisting applications, overseeing interview process.

• Ensure inclusive and equitable recruitment practices are followed. 

• Manage new starter onboarding, ensuring new starters have a positive and structured induction experience.

Employee Lifecycle Administration

• Oversee all HR administration, including issuing contracts, processing changes to employment and managing leavers. 

• Maintain accurate and up to date HR records and use NRT’s HR database to ensure compliance with data protection and GDPR requirements.

Performance and Development

• Coordinate the performance review process (including appraisal, probation and the annual staff survey), providing support to managers to ensure a consistent approach. 

• Develop and support the implementation of learning and development policy and initiatives, including career development plans and staff skills audits.

Systems and Payroll

· Implement and maintain a HR management system.

• Liaise with the Finance team to ensure accurate and timely payroll processing, including salary changes, benefits and statutory deductions to administer payroll and payroll records.

 HR Data and Reporting

• Produce HR data and reports (e.g. staff turnover, absence, diversity data) to feed into the management team and use data to make recommendations regarding future practice.

• Use HR data to identify trends and make recommendations for improving people management practices. 

Strategic HR Support

• Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation (e.g. workforce planning, reward, and staff engagement). 

• Promote and drive delivery of the Trust’s equity, diversity, and inclusion priorities, through advice monitoring and collaboration. 

• Work with Senior Management Team to contribute to and drive HR strategy development and implementation, including reward strategy, recruitment and selection strategies, talent and succession planning, alignment between HR strategy and business goals, supporting change management processes.

Health, Safety and Wellbeing

• Collaborate with designated health and safety leads to develop and implement systems and procedures to create a safe working environment, drawing on specialist advice as appropriate.

• Ensure HR-related policies and processes reflect the organisation’s duty of care to staff, including wellbeing initiatives and support systems. 

Other

• Other duties as necessary.
• Clear commitment to the vision and values of Norfolk Rivers Trust.

Employee benefits:

Employee assistance programme.

Free eye test and support with cost of glasses.

Enhanced leave policies including maternity, paternity and sickness.

Excellent pension scheme.

Flexible working opportunities.

Application process

To apply, please send your completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email to by 9.00 on Monday 29th September 2025.

Interviews will take place on Monday 6th October or Tuesday 7th October in person or on Teams.

Second interviews will take place the week commencing Monday 13th October in person.

Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.

The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.

The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.

The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Key Responsibilities

• Triage, onboard and support a caseload of 15-20 individuals
• Triage and support individuals dropping into the service for household / cost of living crisis support
• Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
• Complete emergency applications and grant applications
• Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
• Provide housing, general money and debt management advice
• Provide information on employment opportunities and training support for clients
• Where appropriate, source warm goods for those in need
• Engage in outreach within the borough to encourage referrals and promote the service
• Signpost to other relevant services in the borough, or further afield
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the broader teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys on the Views databases
• Work in line with triage procedures and use the referral process when referring cases to external organisations
• Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice and information
• Experience of managing complex cases and autonomously managing a caseload
• Experience of working with multiple agencies and attending multi-disciplinary meetings
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
• Experience with de-escalation, recognising and mitigating risks
• Experience of working with challenging behaviour 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery 

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening and liaison skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload

Desirable

Lived experience of mental health problems, and of using mental health services

The role of the Direct Marketing Executive is a varied one. Working with different teams and suppliers, you will be supporting and delivering direct marketing campaigns across a range of media channels. The acquisition programme is an evolving one and there is change and growth happening in a lot of interesting areas at a fast pace.

As well as running day-to-day activities, the post holder will be responsible for supporting the wider acquisition team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.

Main duties and responsibilities of the role:

Fundraising and Marketing Campaigns

· Support with planning and delivery of a wide range of supporter engagement and fundraising activities including digital marketing and face-to-face fundraising.

· Support with the creation of content and copywriting for digital adverts.

· Social media monitoring of direct marketing activity, responding in line with brand messaging.

· Work with others in the team to conduct mystery shopping, shadowing and call listening to measure fundraising quality and ensure compliance.

· Liaise with designers, printers, mailing houses, agencies, and fulfilment houses.

· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.

· Assist in the production and delivery of motivating fundraiser training that ensures quality, compliant fundraising.

· Support in recommendations for change and refinement across the direct marketing programme.

Finance & Reporting

· Daily campaign tracking and reporting.

· Administer the recording, reconciliation, and processing of invoices.

Team and Programme Support

· Tracking and evaluating competitor and industry trends, collaborating with the other Direct Marketing Executive to provide recommendations to the wider team for potential improvements and testing opportunities.

· Keep up to date on the latest developments within the sector relating to best practice in fundraising.

· Proof-read direct marketing materials and collateral.

· Regularly attend, support, and contribute to meetings and events.

· Ensure compliance and adherence to the most recent regulations and codes of practice.

What we are looking for:

· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.

· Proof reading.

· Administrative experience.

· Good organisational skills and the ability to prioritise workload.

· Willingness to collaborate and work closely with other departments and external suppliers.

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Strong team player and self-motivator.

· Strong focus on results and continuous improvement.

· Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. 
 
Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families.  

We are looking for a HEMS Services Manager to support our life-saving mission, ensuring that the helicopter can get off the ground and fleet of cars are always ready for action. 

Based at the Royal London Hospital, our HEMS Services Manager is there to provide a constant and steady presence in the middle of the comings and goings at the Helipad. The role is essential for providing continuity and communication across the Operations Team, including Pilots, Fire Crew and the medical team, to enable daily operations to run smoothly. 

The ideal candidate will be adaptable, efficient and resilient, providing administrative and operational support where required. The ideal candidate will bring enthusiasm and energy to the team, supporting our world-leading service. 

Join Us in Bringing Stories to Life at Union Chapel!

Are you passionate about arts, culture, and community?

Do you thrive in creative spaces and love supporting people to get involved?

We’re looking for a motivated and organised individual to join our Sunday School Stories Project team as Administrative Support to the Participation Manager.

This is a fantastic opportunity to be part of a project that celebrates heritage and empowers communities—from refugees and asylum seekers to local families, young people, and older residents.If you’re ready to make a difference, gain hands-on experience, and be part of an inspiring, supportive team, check out our job pack for full details and how to apply!

Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.

The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.

We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.

Role: Handyperson Service Coordinator

Salary: £18,000 per annum (FTE £30,000) 

Hours: 21 hours per week

Responsible to: Chief Executive Officer

Based at: Elders Voice offices in Kensal Green

Overview of role:

Handyperson Service

• Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
• Coordinate the handy team and provide supervision and support.
• Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
• Work with CEO in developing and expanding service.

Facilities Management

• Oversee all contracts related to Health & Safety and building maintenance.
• Carry out inspection of premises and flag areas requiring maintenance and repair.
• Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.

If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.

Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. We are not able to sponsor candidates for visas, so this role is not suitable for those who require sponsorship. Deadline: Friday 26th September. 

Interviews will be held on a rolling basis, so we advise you apply as soon as possible. We may close applications early, if we find a suitable candidate.