231 Charity operations officer jobs

At Ambitious College, we're looking for a SEND Officer to join our team.

You'll co-ordinate the statutory transition and annual review process at Ambitious College. This includes having responsibility for all planning, facilitation, tracking, quality assurance, follow up, and reporting related to annual and transition reviews. This is circa 80 learners with potential for future growth.

You will be responsible for learners across one of our college campuses and supported internships across the same geographical area. We currently have settings in Southwest London / Outer London and Northeast London / Outer London.

As part of this role, to be the single point of contact for annual and transition reviews for your allocated settings and areas as such work closely with a variety of key stakeholders such as college staff, parents, learners, visitors, and local authorities. You will be one of two SEND officers within Ambitious College

We are looking for someone who has:

• Experience of working within a similar SEN organisation / school / college/ charity environment.
• Good knowledge of EHCPs and the SEND code of practice.
• Formal administrative / reception qualifications or strong experience.
• Previous experience of working within face paced, challenging environment.
• Experience of providing high-quality administration support.

In return we offer great benefits including a generous holiday allowance, commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity

Are you a proactive and detail-oriented finance professional, with experience of charity accounting and a customer-focused approach? Do you take pride in ensuring income is accurately recorded and reported and enjoy working with data? The Royal Marsden Cancer Charity is seeking a Finance Officer (Income) to play a key role within our Finance team, helping to ensure the Charity's income is managed accurately and efficiently.

About the Role: The Finance Officer (Income) is a vital member of the Finance team, responsible for the accurate accounting, reconciliation, and reporting of the Charity's diverse income streams. You will manage the monthly income reconciliation process, prepare income journals, support Gift Aid accounting, and work closely with colleagues across Finance, Data and Fundraising teams to ensure income is recorded correctly and allocated to the appropriate funds and appeals.

The role offers the opportunity to gain broad experience across charity finance, including income accounting, fund accounting, Gift Aid, audit support, and financial controls. You will contribute to maintaining robust financial processes and help ensure the Charity can maximise the impact of every donation received.

Why Join Us?  The Royal Marsden Cancer Charity supports one of the world’s leading cancer centres, funding ground-breaking research, cutting-edge equipment, and extraordinary patient care. We’ve exceeded our fundraising goals in recent years and aim to raise at least £215 million during our current five-year strategic period.

This is an exciting opportunity to further strengthen and develop the Finance function so it is well positioned to support the Charity through its five-year strategy, while playing a meaningful role in improving the lives of people living with cancer.

Ideal Candidate: You will have experience working within a finance team and be working towards a finance qualification, with strong organisational skills and excellent attention to detail. You will be comfortable working with large volumes of financial data, performing reconciliations, and investigating discrepancies.

You will bring strong Excel skills, a proactive and collaborative approach, and the ability to manage competing priorities while meeting deadlines. Experience supporting audit or year-end processes and working with financial systems is essential. Above all, you will be committed to RMCC's purpose and values and motivated by the opportunity to make a meaningful difference.

What We Offer

· 27 days annual leave + bank holidays

· Generous pension scheme with up to 6% employer contribution (increasing to 8% after two years of employment)

· Flexible working options

· Study support for accountancy exams

· Life insurance, employee assistance programme, shopping and other discount schemes and more

· Bright, modern offices in Chelsea and Sutton with subsidised canteens

 Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply

To apply, please submit your CV and cover letter of no more than 2 pages via CharityJob.

Closing date: Monday 21st September 2026 (11.30pm)

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Facilities & IT Support Officer – 12 months maternity contract
4 days office based and one day working from home
Candidates applying for this role should be available to start early to mid October 2026
 
“Help us change lives through work-class medical research”

Charity People have partnered with Medical Research Foundation to help recruit a Facilities and IT support Officer.
This is a maternity contract where you will be the key point of contact between the Foundation and their IT support and building management providers.
 
Salary: £31,000 – £33,000 per annum
Hybrid: 4 days a week office based and one day working from home
 
If you are a proactive, solutions-focused operations professional who enjoys keeping an office running smoothly while supporting colleagues with day-to-day IT needs, then look no further. Reporting to the Facilities and Operations Manager, you will play a key role in delivering an exceptional workplace experience and ensuring our office environment is safe, efficient and well maintained.
 
Key Responsibilities

• Manage day-to-day office facilities, liaising with building management, contractors and service providers to resolve maintenance and operational issues.
• Oversee office health and safety requirements, including first aid and fire marshal responsibilities, and supporting a safe working environment.
• Act as the first point of contact for staff IT queries, troubleshooting common issues and coordinating with external IT support providers.
• Coordinate IT equipment, new starter and leaver processes, user account administration, and technology rollouts across the organisation.
• Drive operational improvements, champion excellent customer service, and support sustainability initiatives and workplace projects.

Person Specification

• Previous experience in facilities management, office operations, IT support, or a similar role.
• Strong problem-solving skills with the ability to take ownership and see tasks through to a successful conclusion.
• Good working knowledge of Microsoft 365, including Word, Excel, Teams and SharePoint, alongside basic IT administration skills.
• Excellent communication and relationship-building skills, with experience working effectively with suppliers, contractors and colleagues.
• Highly organised, adaptable and customer-focused, with the ability to manage competing priorities in a fast-paced environment.

Benefits:

• 30 days’ holiday plus bank holidays (pro rata)
• Double-matched pension contributions up to 12% employer contribution
• Life insurance at 4x salary
• Wellbeing support and flexible working culture

Due to the urgency of this role, my client might chose to close the advert early.

Role will be closing on 21st September, 2026
First stage: 23-24 September 2026
Second stage: 29 September 2026 (in person interview followed by an assessment)

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £26,500 – £29,000 depending on experience
Hours: Full time, 37.5 hours per week (Monday to Friday)
Contract: Permanent

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

As a supporter care operations officer, you will play a key role in supporting the day-to-day operations of the Supporter Care and Finance teams, helping to deliver an excellent experience for our supporters.

The Role

• Support the day-to-day operations of the Supporter Care and Finance teams, combining operational administration, financial processes and supporter care
• Carry out Gift Aid validation, reporting and reconciliation
• Administer direct debits and process donations accurately and efficiently
• Respond to supporter enquiries, including via social media channels
• Identify opportunities to improve ways of working and enhance the supporter journey
• Ensure all processes are completed accurately, efficiently and to a high standard

What We're Looking For

• Experience of working in a customer services role, with strong administration and telephone skills
• Experience interacting with customers through social media channels
• Ability to plan and prioritise tasks effectively
• Competent in Microsoft Office products, with intermediate-level Microsoft Excel skills
• Confident reconciling differences in figures, for Gift Aid validation, monthly reporting and other tasks

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

How to Apply

Please complete the online application form and submit together with your CV. Closing date: Thursday 17 September 2026.

Telephone interviews will be held week commencing 21 September 2026. Interviews will be held in our Peterborough office week commencing 28 September 2026.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

No agencies please.

You may have experience in the following: Supporter Care Officer, Customer Service Administrator, Donor Care Officer, Supporter Services Officer, Fundraising Administrator, Gift Aid Officer, Finance Administrator, Customer Care Advisor, Donations Officer, Charity Administrator, Not for Profit, NFP, Third Sector, Charities, etc

Head of Finance and Operations

We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.

Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October

Interviews: First round on 13 & 14 October; Second round 16 October

About the role

This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.

Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.

Key responsibilities include:

• Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
• Producing statutory accounts and managing the annual audit
• Monitoring restricted, designated and unrestricted funds
• Supporting the Board and Finance Committee with clear reporting, papers and effective governance
• Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
• Improving HR, IT, CRM, digital and operational systems
• Leading the responsible adoption of digital tools, automation and AI
• Coordinating organisational workplans and monitoring delivery against strategic priorities
• Overseeing recruitment, onboarding, employment processes and staff development
• Supporting an inclusive, collaborative and high-performing remote working culture

About you

You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.

You will also bring:

• Experience across HR, IT, risk, data protection and health and safety
• Strong financial planning, reporting and analytical skills
• Knowledge of accounting software, spreadsheets and CRM systems
• Experience managing and developing people
• Strategic thinking and proven project management skills
• Confidence working with trustees and producing board-level reports
• An understanding of how organisational systems support small, remote teams
• Excellent interpersonal skills and a collaborative, self-directed approach

Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.

About the organisation

You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.

The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.

It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.

Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.

Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Help widen access to education while gaining hands-on experience across governance, finance, events, systems and strategy in a national charity.

Join Classics for All as our Operations Intern and develop the skills, confidence and experience to launch a career in the charity, education or cultural sectors.

Operations Intern
£23,088 per annum (30 hours per week, 0.8 FTE)
Fixed-term until September 2027 | Hybrid working | London

Do you enjoy bringing order to complexity, spotting ways to improve how things work, and helping people succeed?

Classics for All is looking for an enthusiastic and organised Operations Intern to join our small, ambitious team. This is a rare opportunity to gain hands-on experience across the full breadth of charity operations while helping us expand access to Classics education for young people in state schools across the UK.

You'll work directly with our Chief Executive and colleagues across fundraising, communications, programme delivery and operations. Rather than being confined to a single project, you'll gain exposure to how a national charity actually works: from supporting trustee meetings and finance processes to helping run events, improving systems and maintaining our Salesforce database.

No two days are the same. One day you might be preparing papers for a trustee meeting, processing invoices or supporting organisational planning. The next you could be helping coordinate a national event, improving administrative processes or ensuring our data is accurate and up to date.

We designed this role as a developmental opportunity for someone looking to build a career in the charity, education, cultural or non-profit sectors. You'll receive support, mentoring and practical experience that will help you develop highly transferable skills in project coordination, governance, administration, finance and organisational management. 

Why join Classics for All?

Classics for All is a national education charity working to ensure that every young person, regardless of background or postcode, has the opportunity to explore the ancient world through language, culture and history. We support schools across the UK to introduce and sustain Classics, helping young people develop confidence, curiosity and cultural understanding. 

Our team is collaborative, supportive and mission-driven. You'll join us at an exciting time as we develop a new organisational strategy and build on the impact we've already achieved supporting schools and teachers across the country. 

We're looking for someone who:

• Enjoys organising information, processes and tasks.
• Has excellent attention to detail.
• Likes solving problems and finding practical solutions.
• Communicates clearly and professionally.
• Is curious, proactive and keen to learn.
• Wants to gain experience across multiple areas of charity operations.
• Shares our commitment to educational opportunity and inclusion.

We particularly welcome applications from people who may not see themselves reflected in the traditional image of Classics.

You do not need to have studied Classics and there definitely won't be any Latin tests. We're interested in your potential, motivation and willingness to learn. We warmly welcome applications from people of all backgrounds and especially from groups currently underrepresented within the Classics community.

What we offer

• A genuinely varied role with meaningful responsibility from day one.
• Direct exposure to charity leadership and governance.
• Structured support and development opportunities.
• Flexible and hybrid working.
• Employee Assistance Programme.
• Generous annual leave plus Christmas closure period.
• The opportunity to help shape educational opportunities for young people across the UK.

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?

We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.

Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:

• office and business support;
• finance and HR administration;
• facilities and building management;
• governance and organisational compliance;
• health and safety;
• the continuous improvement of systems and processes.

You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.

About you

You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:

• experience of leading an administrative or business support team;
• knowledge of finance and HR administration;
• experience of facilities or premises management;
• an understanding of GDPR, health and safety and organisational compliance;
• excellent planning and organisational skills;
• the ability to manage competing priorities and remain calm under pressure;
• confidence in using Microsoft 365 and organisational databases; and
• a practical approach to improving systems and ways of working.

A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.

Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.

Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

• Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
• Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
• Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
• Support and development – regular supervision alongside opportunities for learning and development.
• An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

How to apply

Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

About School of Hard Knocks

School of Hard Knocks (SOHK) is one of the UK’s leading education charities, working in 29 secondary schools across England, Scotland, and Wales. Using rugby as a key delivery tool, we support young people who are struggling to engage in early secondary education - often because of anxiety, low confidence, disrupted home lives, or behavioural challenges rooted in trauma. For many of the children we support, life has already brought more hardship than most adults experience in a lifetime. Our purpose is clear: to help young people facing complex challenges break the cycle and move towards a safer, stronger, more hopeful future.

The SOHK Schools Programme is a two-year intervention working with cohorts of around 20 pupils from Year 7 through to Year 9. Pupils are selected by the school and are typically among the hardest to reach young people. Each week, we deliver half a day of rugby training and classroom sessions built around our 3Cs framework, covering topics such as growth mindset, goal setting, and decision-making, alongside monthly one-to-one sessions with every pupil. The programme’s impact is evaluated by SOHK staff, teachers, parents, and the pupils themselves.

90% of our participants report feeling more confident and more engaged with school after taking part, with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme.

Since 2023, SOHK has been proud to partner with Impetus, a charity that invests in and supports organisations helping young people from disadvantaged backgrounds succeed. This partnership combines investment with strategic and organisational development support, helping to strengthen our impact and set SOHK up for sustainable growth.

We are proud to be delivering long-term programmes that meaningfully reach hundreds of young people each year - but the societal need is vast. Our ambitious four-year strategic plan targets growth, aiming to bring our impactful programme to hundreds more young people each year.

“Despite the usual challenges that every education or sport for development charity faces, School of Hard Knocks really is unique. It is not so much what we deliver at a programme level (which is of course brilliant) but who we are as a team. If you are a values-led leader and love the idea of ‘team’, then School of Hard Knocks is the place for you.”

- Ken Cowen, Founder and outgoing CEO

The Role

The CEO is the public face and leader of SOHK, responsible for the overall strategic direction, vision, and management of the charity - ensuring SOHK meets its mission and strategic objectives while maintaining strong relationships with Trustees, staff, supporters, and the wider SOHK community. We’re looking for a mission-driven charity leader and effective fundraiser, capable of building a sustainable growth model.

Strategy and Direction

● Be the face and voice of the charity - its principal ambassador

● Lead the development and periodic review of SOHK’s strategy with the Trustees and Senior Management Team

● Translate the 2026-30 strategy into organisational priorities, plans, and goals

● Ensure safeguarding, wellbeing, and the lived experience of young people remain central to every decision and growth plan

Programme Delivery, Quality and Impact

● Hold a high bar for programme quality and outcomes for young people

● Line-manage and support the Director of Programmes, working with delivery teams and partners to build a world-class, evidence-based intervention

● Ensure SOHK can evidence the impact of its programmes, with insights feeding back into constant improvement

Income Generation, Fundraising and External Relations

● Lead income generation across trusts and foundations, corporate partnerships, individual giving, and challenges and events

● Line-manage and support the Head of Fundraising in executing a comprehensive fundraising strategy

● Hold senior relationships with funders and partners, building SOHK’s brand, reputation, and profile

Leading People, Culture and Operations

● Build and lead a high-performing Senior Management Team

● Foster a positive, inclusive, high-performing culture aligned with SOHK’s values

● Line-manage and support the Director of Finance & Operations, ensuring operational excellence

Governance and the Board

● Act as the primary link between the organisation and the Trustees

● Attend all Trustee meetings (held quarterly) and provide timely, accurate reporting

● Ensure compliance with all legal, regulatory, and Charity Commission requirements

About You

Essential

● Proven senior leadership experience in the charity, education, youth, or social impact sector - whether as CEO or as part of an executive team - including working directly with a Board of Trustees

● Demonstrated success in building or significantly growing an organisation, programme, or initiative

● A collaborative and values-led leadership style, with the ability to inspire trust, hold people to account, and build high-performing teams

● Strong track record of income generation, including securing significant funding from trusts, foundations, corporates, or major donors

● Experience of financial oversight, budgeting, and organisational planning at a senior level

● Strategic thinker, able to translate vision into clear plans and delivery

● Strong relationship-builder and communicator, confident with a wide range of stakeholders

Desirable

● Previous charity CEO experience - a bonus, but not essential; we know brilliant candidates come from a wide range of backgrounds

● Direct classroom, youth work, or education leadership experience

● Knowledge of the UK education system and youth policy landscape

● Experience of scaling a multi-site delivery organisation and working with local authorities

Personal Attributes

● Deep commitment to improving outcomes for young people, especially those facing disadvantage

● Resilient and persistent, able to work under pressure and navigate setbacks

● Collaborative, open, and reflective leader who seeks feedback and learns from it

Terms of Appointment

Contract type

Full-time, permanent

Location

Greater London, with offices in Edinburgh & Cardiff

Salary

£85,000 – £90,000 per year + £5,000 PRP

Reports to

Chair of the Board of Trustees

Direct reports

Director of Programmes; Head of Fundraising; Director of Finance & Operations

Travel

Regular UK travel, primarily to Edinburgh and Cardiff. Occasional evenings for stakeholder engagement and fundraising events

Trustee meetings

Quarterly, in London, in the evening, plus ad hoc subcommittees

This role is central to strengthening WinACC’s financial sustainability, operational effectiveness, and ability to scale its climate impact across the region.

Winchester Action on the Climate Crisis (WinACC), established in 2007,  is a local charity with a big ambition. We want to see a world where nature and people thrive in harmony together. Working closely with the Executive Director you will translate our strategy into effective operational delivery.

The COO will maintain WinACC’s finance and operating systems, and core organisational infrastructure, ensuring WinACC is financially robust, compliant, and able to scale its impact. They will play a proactive role in fundraising, managing the administration of existing grants, fundraising pipeline and supporting colleagues with new applications.

This is a new post, and presents an opportunity for someone to come in and make a real difference in an exciting new chapter in the development of WinACC. As we navigate change in Hampshire through local government reorganisation and creation of a new combined strategic authority, we aim to ensure WinACC is a robust and well resourced organisation to maintain the momentum of climate action.

The role requires sound judgement, and a proactive, hands-on approach, with a willingness to engage in both strategic planning and day-to-day operational matters. Given the nature of the organisation and the size of the team, the successful candidate will also need excellent interpersonal skills and the ability to work collaboratively and effectively as part of a small team. They will be expected to build strong working relationships, communicate clearly and sensitively, and contribute positively to a supportive and conscientious working environment.

A detailed job description outlining responsibilities is available on our website.

Your skills and qualifications

• Successful experience as a COO or similar role. 

• Experience in financial management and reporting, including budgeting and forecasting.

• Knowledge of UK charity law, regulations, and best practices.

• Strong problem-solving, critical thinking and strategic planning abilities.

• Success in fundraising.

• Risk management knowledge and experience.

• Highly developed interpersonal skills.

• Excellence in written communication.

• Commitment to WinACC’s mission and values.

To apply:

Please send us:

• a CV 

• a covering letter explaining why you think you would be a good fit for the role

• a completed equal opportunities form

Closing date midnight on 24th September 2026. Interviews early October.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £28,500 – £31,000 depending on experience
Hours: Full time, 37.5 hours per week
Contract: 12-month fixed term contract (maternity cover)

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are looking for an organised, confident and proactive research officer to support the effective delivery of our research grants programme and play a key role in delivering grants through the full grant life cycle. Working within our Research Operations Team, you will help deliver grant rounds, support committees and review panels, maintain accurate grants data, and contribute to the ongoing development of our new grant management system.

The Role

• Support the effective delivery of our research grants programme, playing a key role across the full grant life cycle
• Help deliver grant rounds, including supporting committees and review panels
• Maintain accurate and up-to-date grants data
• Contribute to the ongoing development of our new grant management system
• Build strong relationships with applicants, grant holders, committee members and colleagues
• Identify opportunities to improve processes, keeping research accessible, efficient and impactful

What We're Looking For

• Excellent planning, organisation and communication skills
• Experience of managing multiple priorities in a busy environment
• Confidence using data and systems to support effective grant management
• Experience in research administration, grant funding, medical research or a scientific environment
• An organised, confident and proactive approach to work
• A collaborative, supportive team ethos

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing, as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

How to Apply

If you are interested in the position, please complete the online application form and submit together with your CV. Closing date: Monday 12 October 2026.

Telephone interviews will be held on Monday 19 or Tuesday 20 October 2026, and interviews will be held in our Peterborough office on Monday 26 October 2026.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

No agencies please.

You may have experience in the following: Research Officer, Research Administrator, Grants Officer, Grants Administrator, Research Grants Officer, Research Coordinator, Clinical Research Officer, Science Administrator, Research Operations Officer, Charity Research, Not for Profit, NFP, Third Sector, Charities.

About Julie's Bicycle

Julie's Bicycle (JB) unites culture, creativity and climate action to drive change. For almost two decades, we have worked at the forefront of the creative climate movement, supporting artists, cultural organisations and creative leaders to take meaningful action on the climate, nature and justice crises.

Through research, policy, partnerships and practical support, we help the cultural sector turn creativity into a powerful force for a just and regenerative future.

About the Role

We're looking for an experienced, proactive and collaborative Operations Manager to play a central role in the smooth running of Julie's Bicycle.

Working closely with the Operations & People Lead, you'll oversee core organisational operations including administration, office management, systems and technology, recruitment support, compliance and internal processes. You'll help ensure our team has the systems, tools and support needed to work effectively in a hybrid environment.

This is a varied role that combines operational leadership with hands-on delivery. You'll be the go-to person for many internal processes and will work across teams to improve systems, maintain compliance and support organisational effectiveness.

Key Responsibilities

Operations & Administration

• Act as the first point of contact for general enquiries and operational support.
• Manage organisational administration systems and processes.
• Coordinate travel, meetings and logistics for staff and organisational activities.
• Support budgeting and logistics for team events, meetings and activities.
• Help implement and maintain Julie's Bicycle's environmental policies and operational practices.

Office Management

• Oversee the day-to-day running of our hybrid office environment.
• Manage relationships with Somerset House facilities and external suppliers.
• Support health and safety compliance and office wellbeing initiatives.
• Help create an engaging and collaborative workplace culture.

Systems & Technology

• Coordinate IT systems, digital platforms and external providers.
• Maintain organisational systems, databases and cloud-based infrastructure.
• Support GDPR compliance and data management processes.
• Identify opportunities to improve systems and ways of working.

Recruitment & HR Support

• Support recruitment, onboarding and offboarding processes.
• Assist with HR administration and employee records.
• Issue contracts and documentation for staff, freelancers and placements.
• Provide day-to-day support for people-related processes and queries.

About You

We're looking for someone with experience in operations, administration, office management or organisational support who enjoys problem solving, improving systems and helping teams work effectively.

You'll be highly organised, digitally confident, proactive and comfortable managing multiple priorities. Experience within the charity, cultural, arts or environmental sectors would be beneficial but is not essential.

If you read this advert and feel you almost match what we're looking for, we'd still love to hear from you. You may have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education.

Why Join Us?

At Julie's Bicycle, you'll join a passionate and supportive team working at the intersection of culture and climate action. We offer a flexible and collaborative working environment where you can make a tangible contribution to one of the most important challenges of our time.

Equality, Diversity & Inclusion

We are committed to building a diverse and inclusive team and strongly encourage applications from people from underrepresented backgrounds. If you are excited about the role but don't meet every requirement, we would still love to hear from you.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

Closing date: Thursday 17 September 2026

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We are looking for an inspirational new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. You may be an experienced CEO or have the skills and determination needed to step up into the role. We are looking for someone who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

AKF(UK) JOB DESCRIPTION

1. JOB TITLE

Facilities and Operations Manager

2. REPORTING RELATIONSHIPS

JOB TITLE

FOR

2.1 REPORTS DIRECTLY TO

Head of Kings Cross Properties

Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

2.2 REPORTS INDIRECTLY TO

AKF(UK) Property Committee

Reporting on financial results, compliance, company law, charities legislation.

2.3 DIRECT REPORTS

Facilities and Maintenance Assistant Manager

Facilities and Maintenance Officer x 3

Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

3. JOB PURPOSE

In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.

This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.

4.  KEY RESPONSIBILITIES

 

4.1 AKC Building Operations

· Oversee and manage the teams responsible for the reception, security and cleaning.

· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.

· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.

· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.

· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

· To maintain and review equipment asset registers and update accordingly.

· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

· Support the relationships with the tenants of the AKC retail units.

· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

· Respond to emergency situations or other urgent issues involving AKC.

4.2 AKC Building Administration

· To prepare an annual operational plan and budget for the AKC building management team.

· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

· To lead any supplier procurement processes related to building management.

· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

· To own the AKC building management risk register ensuring that it is up to date at all times.

· To attend the AKF(UK) Property Committee meetings

· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

4.3 AKC Events

· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.

 

4.4 People Management

· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties.

5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS

 

5.1 Qualifications

· A degree in Facilities Management or similar qualification would be an advantage.

5.2 Experience

· Experience of staff management

· Experience of managing third-party contractors

· Experience in managing complex mechanical, electrical and plumbing systems

· Experience of managing planned preventative maintenance for hard and soft services

· Experience of working in a complex, multi-stakeholder environment

· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

· Experience of identifying trends and developing/implementing management reports.

· Experience in a similar field e.g. school, university or charity.

5.3 Skills

· Good interpersonal, customer care and liaison with a wide range of stakeholders

· Ability to explain technical issues to non-technical personnel.

· Ability to work both strategically and operationally.

· Ability to successfully manage time, plans and other related tasks.

· Ability to continuously meet targets and surpass expectations.

· Ability to lead, inspire and motivate a team to meet objectives.

· Excellent written and verbal communication skills in English.

· Good presentation skills.

· Excellent communication skills and able to communicate with internal and external customers.

· Commercially aware with good negotiating skills.

· Excellent client facing skills with the confidence to deal with people at all levels.

· Capable of working independently and collaboratively as part of a wider team.

· Good numeracy and presentation skills.

· Self-motivated, action-focused and with a proactive approach.

· Ability to always maintain a professional appearance and approach.

· Proven ability to deal with change.

5.4 Knowledge

· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.

· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).

· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)

· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.

· Awareness of sustainability and energy efficiency practices

5.5 Attributes

· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.

· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.

· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.

· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.

· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.

· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.

· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.

6. KEY RELATIONSHIPS

Internal Relationships

· AKC Events

· AKC IT

· AKC Gallery

· IIS

· AKU-ISMC

External Relationships

· Suppliers

· Kings Cross Estate