Communication manager jobs in London

Are you passionate about peer support, lived experience, and approaches that recognise people's strengths rather than defining them by a diagnosis? Do you believe that those that hear voices or have unusual sensory experiences should have a safe, non-judgemental and supportive environment?

South East London Mind is launching a new Hearing Voices Group in Southwark, offering a welcoming, peer-led space where people can share experiences, connect with others and develop their own understanding of voices and unusual experiences. The group will be delivered in line with the Hearing Voices Network Charter, creating an environment that is validating, trauma-informed and non-pathologising. 

We are looking for a Hearing Voices Programme Lead and Facilitator to coordinate and deliver this exciting new programme. You will facilitate a weekly group, creating a safe and validating environment where people can explore their experiences on their own terms, supporting participants to develop their own wellbeing strategies, confidence and goals.

The role will lead the programme including building routes into the service through promotion, outreach and community engagement, and developing strong relationships with Community Mental Health Teams and local partners. You will manage referrals and monitoring and manage sessional co-facilitators with lived experience of hearing voices.

This is a unique opportunity to combine facilitation, community engagement, service development and leadership in a role that centres lived experience and peer support.

We welcome applications from people with a range of backgrounds and experiences. 
Key qualities include:

• Group Facilitation: Experience facilitating groups using peer-led, co-produced or community-based approaches.
• Relationship Building: Confidence in developing partnerships with mental health services, community organisations and local stakeholders.
• Organisation and Leadership: Able to mobilise and coordinate a small programme with strong planning, administrative and record-keeping skills
• Empowerment and Inclusion: A commitment to helping people define their own goals and make sense of their experiences in ways that are meaningful to them.
• Professional Boundaries and Safeguarding: The ability to balance trust, autonomy and safety, responding appropriately when concerns arise. 

We are particularly interested in applications from people with lived experience of mental health challenges.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 2nd August (11:59pm)

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

About the role

The Service Delivery Officers deliver our diverse portfolio of career development and music education support, including career accelerators, career skills and advice and collaborations with spaces and services across the UK to reduce barriers to access for supported musicians.    

Service Delivery Officers are responsible for selection of musicians for career development support, they also play a critical role in impactful management of charitable funds and resources.  

Officers each lead on specific areas of the service, and each type of support has defined milestones, performance and impact indicators and must be managed within a budget – all of which the Officer is responsible for.

About you

The successful candidate will bring demonstrable experience in project management, with a track record of delivering programmes and milestones on time, within budget and to a high standard. 

You will also have experience designing, coordinating and facilitating engaging online and in-person events, training sessions and group discussions, creating inclusive and participatory environments. 

Strong organisational and communication skills are required, with the ability to manage competing priorities, work independently and build effective relationships with a diverse range of service users and stakeholders.

The role also requires a strong understanding of the UK music industry, including musicians’ income streams, the barriers and inequalities affecting career development, and the wider ecosystem of organisations that support and influence musicians' careers. 

About us

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose. 

Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us. 

Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here. 

Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love. 

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you. 

How do I apply?

For full details of the role and how to apply please click ‘Apply’ and visit our website. You will need to download our application forms and submit these to us by the deadline below. 

This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.

Key Responsibilities

Leadership & Income Delivery

• Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
• Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
• Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
• Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.

Funding Applications & Grant Management

• Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
• Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
• Taking direct responsibility for bid and tender preparation and submission.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.

Communications, Marketing & Engagement

• Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
• Ensure all external messaging demonstrates impact, value for money and strategic coherence.
• Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
• Oversee brand consistency and visibility across digital and offline channels.

Internal Collaboration & Income Culture

• Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
• Build organisational understanding that income generation is a shared responsibility.
• Working with services and enabling teams to develop compelling cases for support.
• Equip teams with clarity on how funding, impact and delivery are connected.

Performance, Impact & Governance

• Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
• Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
• Support Board assurance through disciplined performance monitoring and review points.

Team Leadership

• Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
• Recruit, develop and retain high-quality team capability aligned to organisational needs.

Leadership Contribution

• Contribute as a senior operational leader to organisational planning, change and continuous improvement.
• Work closely with the Director of Services on future service design, positioning and sustainability.
• Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
• Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.

Person Specification

Essential Experience

• Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
• Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
• Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
• Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
• Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.

Desirable Experience

• Experience in mental health, wellbeing or community services.
• Experience overseeing communications and marketing functions.
• Experience operating within multi-stream or system-based service environments.

Skills & Competencies

• Commercially and financially astute.
• Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
• Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
• Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.

Values & Behaviours

• Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
• Collaborative, inclusive and trauma-informed approach.
• Commitment to equality, diversity and lived-experience leadership

Equal Opportunities Statement

We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

Role: Support Services Lead (Volunteer & Service Operations)

Fixed-term contract (12 months, with possibility of extension)

3 days a week (2.5 days considered for exceptional candidate)

Expected start date September 2026

£35,000 FTE (£21,000 for 3 days/week)

Location: Remote, with one working day per month in central London

About The Loss Foundation

Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.

Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.

About the Role

This is a key operational role at the heart of The Loss Foundation's support services. You'll coordinate our programme of bereavement support events and act as the main point of contact for our extraordinary community of volunteers who give their time to ensure nobody faces cancer bereavement alone. We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.

Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.

What Success Looks Like

In your first 3 months you will...

• Learn how our support services and volunteer programme operate.

• Become the main point of contact for volunteers, building trusted relationships with volunteers.

• Take ownership of coordinating our programme of support events.

• Become confident managing the charity's day-to-day operational processes independently.

• Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.

By 6 months you will...

• Have implemented improvements to systems and operational processes.

• Be strengthening and developing the volunteer support cycle.

• Be using insight from volunteers and beneficiaries to continually strengthen our services.
   

By 12 months you will...

• Help shape how The Loss Foundation delivers and grows its support services.

• Lead volunteer recruitment and onboarding.

• Become a key member of a small team helping guide the charity through its next stage of growth.

Key Responsibilities

Event Coordination

You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.

• Coordinate the charity's programme of support groups, workshops, walks and other services.

• Manage event logistics, volunteer allocation and communications.

• Ensure event information is accurate across our systems and website.

Volunteer Coordination & Experience

You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.

• Coordinate volunteer recruitment, onboarding and rotas.

• Maintain volunteer records and day-to-day communications.

• Help shape and continually improve the volunteer experience.
   

Process & Systems Improvement

As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.

• Improve systems, processes and automated workflows.

• Monitor service activity and maintain accurate operational data.

• Identify opportunities to improve efficiency and support future growth.

Quality and Service Development

You'll help us continually strengthen our services through feedback and learning.

• Gather and review feedback from volunteers and beneficiaries.

• Recommend improvements to services and volunteer experience.

• Support the appropriate handling of complaints and safeguarding concerns.

About You

This role would suit someone who enjoys creating structure, building relationships and helping things run smoothly. You'll thrive in this role if you are -

• An excellent organiser who enjoys planning, coordinating and keeping projects on track.

• A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.

• Comfortable managing multiple priorities and solving problems proactively.

• Experienced in event coordination, volunteer coordination or operational support.

• Able to work independently while contributing positively to a small, growing team.

• Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.

What difference will you make?

You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.

To Apply

Please submit a CV and cover letter outlining your interest in the role and relevant experience. Shortlisted candidates will be contacted to arrange an interview on the 3rd September 2026. If you have any questions about the role, please feel free to get in touch.

Thames Valley Air Ambulance

The role: Challenge Events Officer 

Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.

Salary:  £26,227.50
Contract:12 months fixed term

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We are looking for an enthusiastic, organised and supporter-focused Challenge Events Officer to help deliver an exceptional experience for Thames Valley Air Ambulance’s London Marathon 2027 participants and wider challenge events community. 

At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.

Your role

Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of London Marathon 2027 participants, while also supporting other events across the challenge events portfolio. You will be the main point of contact for participants, providing outstanding supporter care from registration through to event day and beyond, helping each person feel motivated, supported and valued throughout their fundraising journey.

You’ll be responsible for:

• Supporting the planning, coordination and delivery of the challenge events programme, with a primary focus on recruiting, supporting and stewarding London Marathon 2027 participants.
• Providing excellent supporter care from registration through to post-event thank you, helping participants feel informed, motivated and valued.
• Keeping in regular contact with participants by phone, email, post and in person to encourage fundraising activity and maximise income.
• Supporting recruitment through digital campaigns, partnerships and enquiries, and helping to share supporter stories with colleagues across marketing, communications and volunteering.
• Coordinating event administration and logistics, including registrations, fundraising packs, participant tracking, event-day support and accurate CRM records in Dynamics 365.

About you

You will be a confident communicator with excellent customer service skills and a warm, professional approach to building relationships. You will be highly organised, able to manage multiple deadlines and comfortable working both independently and as part of a team. You will bring strong attention to detail, good administrative skills and a genuine enthusiasm for charity fundraising.

We’re looking for someone who:

• Has experience of building positive relationships, delivering excellent customer service and communicating clearly with a wide range of people.
• Is highly organised, able to coordinate multiple projects and deadlines, and brings strong administrative skills with excellent attention to detail.
• Understands charity fundraising, is motivated by the difference supporters can make and can work with others to achieve income goals or targets.
• Is confident using Microsoft Office and maintaining accurate records, with experience of fundraising databases or digital platforms being an advantage.
• Is positive, enthusiastic, flexible and professional, with a can-do attitude and willingness to support occasional evening or weekend activity.
• Experience of events fundraising, supporter engagement, digital fundraising platforms such as JustGiving, or motivating runners and challenge event participants would be an advantage. A UK driving licence and access to your own car would also be desirable.

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday / 267 Hours Holiday 
• Hybrid Working (minimum 2 days in office)
• Holiday Trading
• Free annual Flu Vaccination
• Blue Light Card (Option to purchase)
• Employee Assistance Programme
• Company Pension Scheme 
• Simply Health – Medical cash back scheme 
• Disability Confident Employer

Our values

We live by our values every day:

• We care no matter what – for our patients, their families, and each other.
• We go above and beyond– in the care we provide and the work we do.
• We do the right thing – in how we act and the decisions we make.
• Together we are TVAA – because together, we save lives.

Diversity and inclusion

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.

Safeguarding

We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.

How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date:  13 August 2026

This post may close early due to high numbers of applications, so you are advised to apply promptly

Interviews will be held week commencing 17 August 2026

Job Title: Head of Finance - Business Partnering

Malaria Consortium works closely with valued partners to achieve a world free of malaria and associated health inequities, empowering people through access to healthcare. With 20 years of evidence-driven expertise, we deliver scalable, sustainable solutions that save lives and strengthen resilience.

Malaria Consortium is recruiting for a Head of Finance, Business Partnering on a permanent, full time basis to join our Finance team to be based in London, UK.

Job Purpose:

• The Head of Finance Business Partnering will design, develop and deliver the long-term financial modelling, including multi-year income and expenditure projections, take full ownership of budgeting, forecasting and management reporting, ensuring they are efficient, insightful and enable Budget Holders to take clear accountability for their financial performance. The postholder will lead strategic business partnering across the organisation, managing and developing the Business Partnering team. This will include fostering strong cross-departmental collaboration for income generation

• The post holder will support the Finance Director in overseeing financial aspects of the organization, including strategic planning, budgeting, reporting, compliance, risk management, team leadership, and strategic and operational finance. This role requires a Last updated: 05/05/2026 comprehensive understanding of the financial operations within a global non-profit setting and entails close collaboration with various internal and external stakeholders to ensure financial goals are met and aligned with the charity's mission. The Head of Finance Business Partnering will also design tools, resources and training that build financial capability across the charity

The post holder is required to have:

• Fully qualified accountant with recognised qualification and full membership of: CIMA, ACCA ACA or equivalent.
• Demonstrable experience of developing and delivering business partnering with fundraising and program delivery functions within a complex and large organisation.
• Extensive financial management experience in a complex organisation, with demonstrable knowledge of developing and maintaining an array of finance systems and reports including management accounts.
• Track record of developing long term financial planning and annual budgets and forecasts with scenario modelling and sensitivity analysis.
• Demonstrable experience of developing and delivering internal financial reporting to senior management and budget holders in a complex organisation.
• Strong interpersonal skills with proven ability to communicate effectively at leadership levels.
• Proven abilities in managing people, with the capacity to inspire, motivate, and enthuse others to achieve goals by setting and enforcing challenging standards.
• Experience of charity finance including restricted funds.
• Advanced excel skills to support the range of modelling requirements and advance analytical skill with ability to convert financial information to high quality visuals and narratives
• Postholder must have right to work in the country where they will be based.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in financial software and computer literacy.

We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.

For UK-based roles, we offer Hybrid working arrangement where employees have the benefit to work from office one day per week unless otherwise agreed. 

To apply for this position, you must have the right to work in the UK.

#Finance

#Head of Finance

#Finance Business Partner

Contract type

12-month fixed term, full-time (with probation period)

*we will consider applicants looking for a 4 day per week role. 

Location 

Remote, UK based

Salary 

£52,000 per annum, pro rata 

Benefits 

·25 days annual leave per annum, pro rata plus UK public and bank holidays (pro rata)

·Additional time off (Office closure) for a week in December and August

·10% employer pension contribution

·Other standard Foxglove benefits 

Reports to

Co-executive director 

Application deadline

Monday 17 August at 0900

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

Foxglove is seeking a Digital Campaigner to deliver our digital campaigning, our digital communications, our social media and our website. This role would sit within our advocacy and communications team, which works towards stronger accountability for Big Tech, and an end to states’ misuse of algorithms and AI. 

We want people in power to put an end to tech abuses that negatively impact our lives. But we’re up against an army of Big Tech lobbyists, working to shield their industry – and its vast profits – from any form of restraint. That’s why we need to ensure that the public, and our representatives in government and politics, are armed with the facts and knowledge they need to stand up to Big Tech billionaires.

We’re looking for someone with significant experience in digital campaigning. The Digital Campaigner will not only identify these areas but act to implement the strategy they help devise – taking a hands-on and energetic approach. 

As part of a small and flexible team, you will also be expected to contribute to our wider areas of work as needed, across communications, advocacy and supporter campaigns. 

Job Description

Digital campaigns

• Develop and lead digital campaign strategies that support Foxglove’s litigation and advocacy work, translating our cases and work into compelling public-facing campaigns.
• Design and deliver end-to-end digital campaign activations – including email campaigns, petitions, actions, donation drives and supporter journeys – using Foxglove’s CRM and campaign tools.
• Identify campaign moments and news hooks and move quickly to mobilise supporters and generate public pressure at critical points in Foxglove’s cases.
• Monitor and report on campaign performance, using data and analytics to learn and improve tactics over time.
• Work closely with Foxglove’s legal and advocacy teams to ensure digital campaigns are timely, accurate, and strategically aligned.
• Contribute to the development of Foxglove’s overall digital strategy, bringing expertise in best practice in digital campaigning.

Supporter engagement

• Grow and steward Foxglove’s supporter base, reaching new audiences and fostering relationships with existing supporters.
• Support Foxglove in the development and delivery of our supporter growth strategy.
• Develop and deliver supporter communications – including coordinating a supporter communications grid, drafting and delivering regular email updates, newsletters, and action alerts – that inform and drive engagement.
• Segment and manage supporter lists to ensure the right messages reach the right audiences at the right time, maximising open rates, click-throughs, and conversion.
• Create pathways for supporters to deepen their involvement with Foxglove’s work, from signing a petition to becoming a supporter or donor.
• Work with colleagues to identify stories and voices from within Foxglove’s community that can strengthen campaigns and broaden public reach.

Social media

• Manage and grow Foxglove’s presence across relevant social media platforms (including LinkedIn, BlueSky, and others as appropriate), maintaining a consistent and distinctive voice.
• Plan and publish engaging content that explains Foxglove’s work, amplifies campaign moments, and drives traffic to key actions and resources.
• Develop and manage a social media content calendar, working across the team to ensure posts are timely, accurate, and tied to broader campaign goals.
• Track and analyse social media performance, using insights to iterate and improve content strategy.

Website management

• Take day-to-day responsibility for Foxglove’s website, ensuring it is kept up to date, well-organised, and optimised for search and user experience.
• Publish and edit content across the site, including case pages, blog posts, press releases, and campaign landing pages, working with colleagues to ensure accuracy and clarity.
• Identify and lead improvements to site structure, navigation, and functionality.
• Use privacy respecting analytics tools to monitor site performance, identify trends, and make evidence-based recommendations for improvement.
• Ensure campaign and action pages are functioning correctly and converting effectively and manage any technical issues in a timely way.
• Maintain and improve the website’s accessibility, ensuring it meets recognised standards and is usable for as wide an audience as possible.

Content creation: 

• Create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences.

Person specification

Essential

• At least five years' experience in digital campaigning, public mobilisation, or a related field
• Ability to create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences
• Proven track record of designing and delivering digital campaigns that have driven measurable public engagement or policy impact
• Strong experience managing email campaigns and CRM/supporter database tools (e.g. Action Network, MailChimp, Salesforce, or similar)
• Experience managing organisational social media accounts, with a strong instinct for voice, tone, and timing
• Confident writing skills — able to translate complex legal, technical, or policy issues into clear, compelling content for a public audience
• Experience managing and publishing content on a CMS-based website (e.g. WordPress)
• Ability to use analytics tools to assess performance and adjust strategy accordingly
• Strong project management skills — able to juggle competing priorities and deliver to deadlines in a fast-moving environment
• A genuine commitment to Foxglove's work
• UK based with the right to work in the UK

Desirable

• Experience working in a civil society organisation, NGO, trade union or political campaign
• Basic working knowledge of HTML/CSS or website development
• Experience supporting or working alongside legal teams or in litigation-linked campaigns
• Experience using design tools such as Canva or Adobe Creative Suite to produce campaign assets
• Experience commissioning or directing creative work from designers, videographers, or illustrators

How to apply

Please make your application via the Applied link provided answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in September for selected candidates.

All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with by contacting us on the email listed on our website.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policyon our website.

Lead Health Advisor (Occupational Therapist) 

Salary: £38,000–£41,000 FTE, dependent on experience (£10,270 – £13,300 actual salary) 
Part time Hours: 10-12 hours per week (up to 0.32 FTE, flexible working pattern to be agreed) 
Contract: Permanent 
Location: Home-based (remote, virtual) 
Reporting to: Operations Manager 
DBS Check: Enhanced DBS required 

Making Things Possible Through Innovation 

REMAP is a national charity which helps disabled people across the UK achieve greater independence and a better quality of life. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. Our community of volunteers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We transform lives through innovation, creativity and practical problem-solving. 

We're recruiting an experienced and passionate Occupational Therapist to join us as our Lead Health Advisor. 

This is a great opportunity to apply your clinical expertise in a unique setting, supporting complex cases, influencing national best practice, and working alongside dedicated volunteers who are committed to making a real difference. 

About the Role 

As Lead Health Advisor, you will be the charity's clinical specialist, providing occupational therapy expertise across our referral, volunteer and operational activities. 

You will work closely with the Referrals Officer, Operations Manager, volunteer health professionals and volunteer engineers to ensure that disabled people receive safe, person-centred and effective support. 

The role combines clinical guidance, volunteer engagement and quality improvement, making it ideal for an Occupational Therapist who enjoys collaborative working, creative problem-solving and helping others develop their knowledge and confidence. 

Your key responsibilities will include: 

• Complex Case Support (40% of the role’s time). The postholder will help our Referrals Officer to assess the suitability of complex referrals and cases. 

• Clinical Advice and Legislative Guidance (30% of the role’s time). The postholder will review our current guidance to ensure we are following best practice.

• Volunteer Support and Continuous Improvement (30% of the role’s time). The postholder will offer adhoc advice to our volunteers to ensure they are supported and following best practice. 

About You 

We're looking for a qualified and HCPC/ RCOT registered Occupational Therapist, with over 3 years’ post-qualifying experience, who is excited by the opportunity to use their professional expertise in a creative and impactful charitable environment. 

What We Offer 

• A unique opportunity to apply your clinical skills in a highly rewarding and innovative environment. 

• Flexible, remote working. 

• The chance to influence national best practice within a specialist charity. 

• Meaningful work that directly improves the lives of disabled people. 

• A collaborative and supportive team culture. 

• Ongoing opportunities for professional contribution and development. 

Join Us 

If you are a qualified Occupational Therapist who is passionate about helping people achieve greater independence, enjoys creative problem-solving, and wants to use your expertise to make a tangible difference, we'd love to hear from you. 

To apply, please submit your CV and a covering letter outlining how your experience meets the requirements of the role. Applications received without a covering letter will not be considered. 

Closing Date: 30th July 2026 
Interview Date: 7th – 8th August 2026 

REMAP is a Disability Confident Employer and we are committed to equality, diversity and inclusion and welcome applications from all backgrounds and communities. 

Medact is looking for an experienced campaigner and organiser to lead our work advocating for a justice-centred approach to securitisation and peace work. 

Background

Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.

We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.

About the role

The Transforming Peace & Security Campaigner will lead Medact’s campaigning for healthcare spaces which truly centre health and health justice, not surveillance, profiling and policing, in addition to providing ongoing strategic support to members organising against war and nuclear threat. 

This role will lead on our strategic priority area of Ending State Violence. The campaigner will implement campaign strategy focused on targeted organising to build coalitions and solidarity with marginalised communities, continuing our campaign against the Prevent duty in health, and supporting our Medact Abolitionist Approaches to Health Group. They’ll also work with our established Nuclear Weapons group to promote disarmament and encourage investment in nonviolent responses to conflict. The role involves maintaining and deepening existing partnerships with external organisations, grassroots groups and institutions. 

About you

This isn’t an entry-level role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have worked with your local community to campaign on a social justice or health issue that you care about. Or you might be a healthcare worker who has seen the impact of securitisation on your patients and wants to challenge the encroachment of policing and profiling. You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, academics, partner organisations, and community groups alike. You’ll have an understanding of how digital communications compliment campaigning and an eye for a good media story and the know-how to get it out into the world.

Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.

Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events. 

We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops. 

In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales. 

You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact. 

We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.

This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact. 

If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you. 

_____________________________________________

We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

Role Summary

Are you a master of organisation, a tech-savvy problem solver, and a meticulous editor all rolled into one? ProVeg UK is seeking a dynamic and proactive Business and Finance Coordinator to act as the operational engine of our team.

In this multifaceted role, you will be the ultimate "go-to" person, bridging the gap between daily administration, financial coordination, HR support, governance, and internal communications. You will ensure our UK operations run like a well-oiled machine—constantly researching and implementing proactive ways to improve our setups and optimising everyday workflows—allowing our team to focus on maximising our impact in transforming the UKs food system.

This isn't just a standard administrative role—you will also step up as our "Digital Champion," driving tech efficiency (including AI integration) across the team, while maintaining an eagle-eye view of UK compliance, data integrity, and financial health. If you thrive in a varied environment where no two days are the same and want to use your talents for a mission-driven cause, we want to hear from you.
 

Job Details

Reports to: Co-Director, ProVeg UK

Location: Remote (UK-based) with occasional travel for co-working and events

Hours: Part-time (28h/week) - 0.8 FTE

Salary: Pro-rated for a part-time role, based on a full-time equivalent of £32k (35 hours/week).

Contract: One year fixed term (possibility of extension afterwards)

Responsibilities

Finance & Board Administration

• Financial Oversight: Manage invoice creation, process team expenses, have a good understanding of our overall budget, and pull monthly budget reports from Sage for budget holders.

• Reporting: Prepare core financial reports for the board (budget vs. actuals, projections, cash flow charts) and support fundraising financial queries.

• Board Support: Coordinate quarterly board meetings, manage agendas/slides, take action notes (utilising AI tools), and track the risk and action logs.

Operations, HR & Governance

• HR Support: Manage employee onboarding/offboarding, set up equipment, update personnel databases, and prep monthly payroll, working together with our People & Culture team.

• Compliance & Governance: Ensure Companies House records, CIC documentation, insurance policies, and GDPR compliance are strictly up to date, supplier contracts management.

• Team Culture: Plan team-building events, manage co-working events, and coordinate team gifts and milestone cards.

Data Integrity & Digital Championship

• Digital Champion: Act as the internal expert for HubSpot and Wrike, providing staff training and sharing tips on leveraging AI for productivity.

• Data & Copy Editing: Maintain clean data entry in HubSpot (donations, donor tracking, reporting, supporting prospect research, following up on proposals), and serve as the team’s eagle-eyed proofreader for newsletters, reports, and proposals.

• Centralised Knowledge Wiki: set up and maintain an internal knowledge Wiki (Confluence), maintain up-to date information, assure everyone on the team has access to information they need

Support to Co-directors and PV UK team:

• Week-to-Week and Ad hoc support: preparing budget queries, business cases, liaising with the external provider for bookkeeping / accounting etc.

• Further support: creating monthly and quarterly reports in HubSpot

Qualifications

• Exceptional administrative skills to manage everything from HR onboarding and wellbeing scheduling to high-level Board preparation and Director support.

• A strong eye for detail to proofread and edit internal and external communications, ensuring different pieces of content meet grammar, tone, and branding standards.

• Ability to maintain meticulous data integrity in our CRM for programme and fundraising activities.

• Prepared to embrace being a ‘Digital Champion’, helping team members to learn and embrace platforms we use such as Wrike / Hubspot / Gemini.

• Organised and able to hold us to strict legislative timelines or important annual dates (e.g., filing of accounts / updating Companies House records).

• Good financial competency and confidence in liaising with People and Culture / accountants.

• An understanding of basic UK employment processes, Health & Safety, insurance handling, and corporate governance (e.g., Companies House).

When?

Application deadline: 21.8.2026

Start date: October 2026

Benefits of working with ProVeg

• A strong organisational focus on personal development, with a designated training budget

• Provision of a work laptop

• Flexible, trust-based working arrangements and home-office arrangements

• Career development support

• Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world

• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)

• Enhanced maternity, paternity, shared parental, and adoption pay

• Employee Assistance Programme including counselling

• Access to 24/7 virtual GP Service

• Access to the Wisdom app with exclusive perks and discounts

• Compassionate animal companion leave

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
   

Further Information
 

Please apply with your CV and a cover letter explaining why you are motivated to join ProVeg and describe how you can bring in your experience to this role. Even if you do not meet all the requirements, we still encourage you to apply. Our tasks are diverse, and we are flexible in how we distribute them. We are happy to support your growth and development.

We also encourage all applicants to apply without a photo or disclosing their date or place of birth.

If you are living with a disability, health condition and/or neurodiversity, please feel free to let us know how we can adjust and support your application process. For example, we can offer alternative tools, different interview formats, or additional time for tasks.

Important: Please make sure to use your own words and ideas in the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.

Application Procedure:

The recruitment process may include:

1. First screening of applications

2. Interview with People & Culture (30mins)

3. Job related trial task (~ 2 hrs.)

4. Second interview with the team (60mins)

Office & Administration Assistant – Key Responsibilities 

Office management and administration 

• Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.

• Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.

• Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff. 

• Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services. 

• Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices. 

• Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support. 

• Recruit, support, supervise and train office volunteers where appropriate. 

Facilities, health and safety 

• Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy. 

• Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities. 

• Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed. 

• Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required. 

• Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance. 

• Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate. 

• Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose. 

• Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.

IT and Systems

• Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements. 

• Complete IT trouble shooting on behalf of staff and volunteers, with external support. 

• Order IT equipment as needed with external support. 

• Complete basic set – up tasks on staff and volunteer devices with external support.

• Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group. 

Organisational administration 

• Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials. 

• Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation. 

• Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs. 

• Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings. 

• Support the recruitment and induction of Trustees as required by the Nominations Working Group.

• Support the People Manager with the onboarding and off-boarding of staff. 

General 

• Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant. 

• Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness. 

• Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.

• Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders. 

• Undertake any other reasonable duties consistent with the nature and level of the role. 

Groundswell responsibilities and the Groundswellian Way 

Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors. 

We want to: 

• create a safe, friendly and respectful working environment 

• encourage transparent communication so everyone knows what is expected of themselves and the organisation 

• ensure everyone feels valued and celebrates individual strengths 

• promote diversity, equity and fairness in everything we do 

• encourage collaboration and working together. 

Person Specification

Essential 

• Experience working in a busy office or administrative role. 

• Excellent organisational skills and attention to detail. 

• Strong IT skills, including Microsoft 365.

• Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.

• Experience coordinating meetings and maintaining administrative systems. 

• Excellent communication and customer service skills. 

• Ability to manage multiple priorities and work independently. 

• Understanding of confidentiality and GDPR. 

• Commitment to Groundswell's values and trauma-informed ways of working. 

Desirable 

• Experience supporting charity governance or trustee meetings. 

• Experience coordinating health and safety administration. 

• Experience supervising volunteers. 

• Knowledge of facilities management. 

• Lived experience of homelessness or social exclusion. 

Why join Groundswell? 

Key Benefits 

• 28 days annual leave plus bank holidays (pro rata for part time roles) 

• 5% employer pension 

• Flexible working options, including hybrid and part-time arrangements 

• Reflective practice or Clinical Supervision with a trained therapist for all team members 

Culture 

• Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager 

• Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team 

• Strategic input - Opportunities to input into Groundswell’s strategic direction 

• Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

Application 

To apply please follow this link: 

Please submit your CV along with a cover letter stating: 

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

You can find a guide to writing your cover letter here, which includes some tips and general guidance. 

The deadline for applications is 10am on Monday 17th August.

Interviews 

Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September. 

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

Pre-employment checks 

The job offer for the successful candidate will be subject to a reference check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

Job Title: Head of People

Department: People Team 

Reports to: Chief Operating Officer 

Responsible for:  

• Senior Manager – Recruitment and Training

• People Advisor 

Salary: £55,000 - £60,000 (Dependent on Experience) 

Closing date: 2nd August 

Interviews w/c: 10th August 

Brentford FC Community Sports Trust 

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life. 

As an independent charity working in partnership with Brentford Football Club, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.

Inclusion Statement 

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. 

Safeguarding Statement  

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. 

Role Summary 

The Head of People will be responsible for delivering an efficient, compliant and people-focused HR service across the Community Trust, supporting approximately 78 permanent employees and 125 casual workers. 

This is a hands-on operational role with a strong focus on employee relations, HR processes and compliance, payroll coordination and finalisation, and providing practical people support to managers across the organisation. 

The role will directly manage the People Advisor and the Senior Manager - Recruitment & Training Manager, ensuring the effective delivery of recruitment, onboarding, training, compliance, and employee relations. Collaborating closely with departmental leaders, Finance, and safeguarding teams, the People Lead will ensure that people practices, foster a positive employee experience, and promote a culture aligned with the Trust’s values. 

Key Responsibilities 

Leadership and Team Management 

• Provide effective day-to-day leadership and management of the People Advisor and Recruitment & Training Manager. 

• Set priorities, allocate workloads and ensure the People team delivers a high-quality, responsive service across the Trust. 

• Support the development and performance of direct reports through regular coaching, feedback and development planning. 

• Foster a collaborative, customer-focused and solutions-oriented approach within the People team. 

Employee Relations 

• Lead and manage employee relations casework, providing advice and guidance on disciplinary, grievance, absence management, performance, probation and capability matters. 

• Support managers in resolving people issues in a timely, fair and consistent manner, ensuring compliance with employment legislation and internal policies. 

• Liaise with external employment law advisers where required on complex cases and organisational matters. 

• Maintain accurate case management records and identify trends requiring organisational intervention or support. 

• Support organisational change initiatives and workforce planning activity where required. 

HR Operations and Compliance 

• Oversee and deliver the day-to-day delivery of HR processes across the employee lifecycle, including recruitment, onboarding, contract management, employee changes and offboarding. 

• Maintain and continually improve HR policies, procedures and systems to ensure compliance, consistency and operational efficiency. 

• Ensure compliance with employment legislation, safer recruitment practices and safeguarding requirements. 

• Lead HR compliance activity, including supporting external audits and managing safeguarding-related people processes. 

• Prepare and coordinate workforce data, people metrics and management information for senior leadership and Trustees. 

• Ensure employee records and HR systems are maintained accurately and confidentially. 

Payroll and Benefits Safeguarding 

• Lead the monthly payroll process, ensuring all payroll changes are accurately reviewed, authorised and submitted within agreed deadlines. 

• Take responsibility for payroll finalisation and sign-off, working closely with Finance and payroll providers to ensure employees are paid accurately and on time. 

• Coordinate pension administration, employee benefits and life assurance arrangements. 

• Conduct regular audits of payroll and people data to ensure accuracy, compliance and effective record keeping. 

• Act as the key point of contact for payroll and benefits queries. 

Safeguarding 

• Build a strong working relationship with the Safeguarding team, ensuring Safeguarding is continually embedded within the Trust. 

• Work with the Head of Safeguarding on Safeguarding and people initiatives to promote a Safeguarding culture throughout the Trust. 

• Responsible for Safer Recruitment practices and compliance, including internal and external audits. 

Employee Engagement and Wellbeing 

• Lead employee engagement activities, including staff surveys, pulse surveys and wellbeing initiatives. 

• Analyse employee feedback and recommend actions that enhance engagement, retention and culture. 

• Champion wellbeing initiatives and support the delivery of programmes that promote positive mental health and employee wellbeing. 

• Promote inclusive practices that support a positive, respectful and high-performing workplace culture. 

EDI 

• People Lead for the EDI Strategy group, ensuring that EDI strategic objectives are met and taken forward.

• Collaborate with the Senior Manager – Recruitment and Training and the EDI Manager (Club) to ensure EDI training is aligned with Trust values and fosters inclusion across the Trust. 

Governance and Stakeholder Management 

• Work closely with Finance to ensure effective establishment control, headcount management and approval processes. 

• Produce people-related reports, updates and recommendations for senior leadership teams and Trustees. 

• People Lead for the People and Culture Subgroup, reporting to the People and Culture (Trustee) Chair, responsible for preparation and presentation of reports, papers and recommendations. 

• Build strong working relationships with managers across the organisation and with Trustees,and act as a trusted advisor on people matters. 

Direct Reports 

• People Advisor 

• Senior Manager - Recruitment & Training Manager 

Key Relationships  

Internal 

• CEO & COO 

• Heads of Departments and Senior Managers

• Safeguarding Teams

• Trustees

External

• Brentford Football Club: People Team, EDI, Safeguarding 

• Third Party Providers: Payroll and Benefits Providers

Person Specification 

Essential Experience and Knowledge 

• Proven experience in a generalist HR or People role with significant exposure to employee relations case management. 

• Experience of advising and supporting managers on disciplinary, grievance, absence management, performance, probation and capability matters. 

• Strong knowledge of UK employment legislation and HR best practice. 

• Experience of managing and improving HR processes across the employee lifecycle. 

• Experience of coordinating and finalising payroll, working closely with finance teams and external payroll providers. 

• Experience of producing HR reports, workforce data and management information. 

• Experience of managing or supervising team members. 

• Strong stakeholder management skills with the ability to build effective relationships at all levels. 

• Excellent organisational skills with the ability to manage multiple priorities and deadlines. 

• High levels of discretion and confidentiality when handling sensitive employee information. 

• Strong communication and influencing skills with a practical and solution-focused approach. 

Desirable Experience and Knowledge 

• Experience working within a charity, community trust, not-for-profit or social impact organisation. 

• Understanding of the governance, funding and compliance requirements associated with charitable organisations. 

• Experience supporting safeguarding-related people processes. 

• Experience supporting organisational change and workforce planning initiatives. 

• Experience of using Workday HRIS or a comparable HR system. 

• CIPD Level 5 qualification (or equivalent) desirable; CIPD Level 7 advantageous. 

Key Focus Areas 

• Employee Relations 

• Payroll Coordination and Finalisation 

• HR Operations and Compliance 

• Recruitment and Onboarding Oversight 

• People Team Leadership 

• Workforce Reporting and Governance 

• Employee Engagement and Wellbeing 

• Safeguarding Compliance 

• Continuous Improvement of People Processes 

General Trust Accountabilities 

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies 

• To ensure compliance with all relevant legal, regulatory, ethical and social requirements 

• To ensure compliance with the Trust’s Code of Conduct.

• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust 

• To keep confidential any information gained regarding the Trust and its personnel 

• To maintain a flexible approach to work at all times 

Join Small Steps Project as our Executive Assistant 

Are you someone who loves bringing order to busy days, keeping people connected and making things happen behind the scenes?

We're looking for an exceptional Executive Assistant to join the Small Steps Project team and become the operational heartbeat of our award-winning international children's charity.

This is far more than a traditional Executive Assistant role.

You'll work closely with our Managing Director, Board of Trustees, project teams and volunteers, helping to keep the charity running smoothly while supporting fundraising, governance, operations, communications and events.

One day you could be preparing Board papers, the next coordinating our annual Celebrity Shoe Auction, supporting international projects or helping share the incredible stories that inspire our supporters.

If you're highly organised, naturally proactive and enjoy creating calm in a fast-moving environment, we'd love to hear from you.

What we're looking for

• An experienced Executive Assistant, Operations Manager, Office Manager or someone with similar experience.

• Someone who enjoys variety and thrives on managing multiple priorities.

• A confident communicator with excellent organisational skills.

• Someone who wants to use their skills to make a genuine difference.

What we're offering

• Full-time or part-time considered.

• Hybrid and flexible working arrangements.

• School-friendly hours where possible.

• Job share applications welcomed.

• A supportive, collaborative team.

• A varied role with real responsibility and opportunities to grow.

• The chance to work for an award-winning international charity changing children's lives around the world.

At Small Steps Project, we know that exceptional people don't all follow the same career path or work the same pattern. Our team includes working parents and professionals from a variety of backgrounds, and we're committed to creating a flexible and supportive working environment where people can thrive.

If you're looking for a role where organisation meets purpose, and where every day contributes to lasting change, we'd love to hear from you.

To apply, please send your CV and answer three short questions:

1. Why would you like to join Small Steps Project?

2. What experience would you bring to this role?

3. What excites you most about the opportunity?

Together, every small step creates lasting change.