Digital and publications officer jobs in Marylebone, greater london
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The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.
The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.
This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Website management
- Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
- Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
- Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
- Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
- Build and maintain online forms, e.g. donations, event entries and data capture.
Campaigns and email marketing
- Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
- Contribute to marketing and communications plans for campaigns and projects.
- Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
- Support with the creation and management of email communications using DotDigital.
- Optimise performance through A/B testing, segmentation and analytics.
- Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
- Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
- Identify opportunities to improve reach, engagement and supporter retention.
Wednesday 29th July and Thursday 30th July
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a skilled digital communicator who understands what works online and can turn ideas into clear, compelling content across social, web and email. Your work will raise the profile and priority of public libraries with key audiences, including local and national politicians, while keeping our members informed about the impact we deliver on their behalf.
You’ll work closely with the Communications and Advocacy Manager as part of our Policy, External Affairs and Research (PEAR) team. The team leads our work to influence policy, build partnerships and raise the profile of public libraries nationally and locally - working with government, partners, the media and our members.
You’ll write with clarity, create simple visuals or video, and use data to improve performance. Crucially, you’ll balance creativity with consistency - working within our tone of voice while handling nuanced and sensitive issues.
You don’t need a library background, but you must believe in the power of public libraries to open up opportunities, expand horizons and bring communities together.
About us
Libraries Connected is the national membership body for public library services.
We are an independent charity representing almost every public library service in England, Wales and Northern Ireland – 176 services, with around 3000 branches serving over 61 million people.
We bring together the people who run these services to collaborate, share knowledge and strengthen the sector’s collective voice.
Our work is led by our members and shaped by their priorities. This means we can respond quickly to emerging issues and provide clear, practical support where it is needed most.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to five application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Job details
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Hours: 0.8 FTE
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Contract: Fixed for 15 months, with an expectation to continue subject to income generation
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Location: Home-based (with occasional UK travel)
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Application deadline: 9am, Thursday 16 July 2026
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Planned interview date: Wednesday 22 July (interviews will be held online)
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Salary: £34,584.60 (pro rata). Payscales reviewed on annual basis
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Employer pension contribution: 7%
Job description
Overall purpose
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Work with a high degree of autonomy to plan, create and publish digital content, taking ownership of content ideas, quality and performance, and using professional judgement to manage risks and escalate reputational issues where appropriate.
Social media
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Plan and publish daily content across LinkedIn, Facebook, Instagram and Bluesky
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Use Buffer to schedule content in line with organisational priorities
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Write engaging, accessible posts that reflect our tone of voice
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Create a mix of content including text, video, photography and graphics
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Work with colleagues to identify stories and opportunities for content
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Use AI tools (such as Copilot) to generate ideas and optimise copy
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Monitor performance and engagement across channels
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Produce weekly reports and use insights to improve reach and impact
Website
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Create and update content, including news stories, project pages and resources
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Ensure content is accurate, accessible and up to date
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Commission and edit blog posts from members and partners
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Work with developers to fix issues and improve functionality
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Produce a regular (approx. monthly) email bulletin using Mailchimp
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Work with colleagues to identify content and key messages
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Use A/B testing and analytics to improve performance
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Ensure emails follow best practice for design and accessibility
YouTube
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Manage the organisation’s YouTube channel as a repository for webinar content
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Upload and organise recordings with clear titles and descriptions
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Promote existing content across other channels
Design and content production
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Format documents into house style ready for publication
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Create graphics and simple data visualisations for social media and reports
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Support the production of high-quality, consistent visual content
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Commissioning, briefing and liaising with external designers, photographers and videographers
Advice and guidance
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To act as the organisation’s digital communications specialist, providing expert advice on all aspects of digital communications, including best practice, design and usage
Relationships
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Build strong working relationships with colleagues across the organisation to identify content, align messaging and support delivery of strategic priorities.
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Develop and maintain relationships with external partners, including communications and marketing contacts in member library services, sector bodies and government departments.
Person specification
Experience, skills and knowledge
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Ability to manage social media channels for an organisation, including planning, publishing and evaluating content
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Strong writing and editing skills, with the ability to produce clear, engaging and accessible content and communicate complex or sensitive issues in a balanced, audience-appropriate way
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Ability to create multimedia content, including short-form video and social media graphics
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Confidence using AI tools (e.g. Copilot) to draft, edit and refine content in line with organisational policy
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Ability to use email marketing platforms (e.g. Mailchimp), including segmentation and A/B testing
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Understanding of analytics and optimisation, including Google Analytics, SEO, GEO and performance reporting
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Ability to use social media scheduling tools such as Buffer or similar
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Able to edit blogs or contributed content for clarity, tone and impact
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Ability to manage website content using a CMS (preferably Drupal or WordPress)
Desirable
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Experience of managing social media and producing content for an organisation
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Experience of working in the charity sector
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.
This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.
What will you do in the role?
Volunteer Mobilisation & Management
- Support the development of a volunteer strategy for Fahr Beyond
- Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
- The main point of contact for volunteers and help resolve matters they may have
Engagement & Communication
- Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
- Support the trustees and volunteers with managing Fahr Beyond’s social media
- Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
- ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of
Project & Event Management
- Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
- Support volunteers in creating fundraising and community involvement activities (online and potentially in-person)
Please send your CV (no more than 3 A4 Pages) and a Covering Statement (of no more than one A4 page) in a PDF or Word Document format by email to Dr Adam Tate, Chair of Trustees with the subject ‘Community Engagement & Support Officer – Application’ by 9:00am (BST) Friday 24th July 2026
To support people living with Fahr's Disease and their families
The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
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Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
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Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
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Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
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Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
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People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
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Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
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Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
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Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
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Experience leading complex organisational change and systems transformation, including the people dimensions of change.
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Experience managing contracted delivery of services by third parties
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Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
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Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
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Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
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Experience of people management, and good HR / employment practice
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Substantial experience of charity governance and compliance
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Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
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Experience of property or building management, including leases, tenancy relationships, and facilities oversight
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Experience of a CIO conversion or similar legal restructuring of a charity
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Familiarity with Salesforce or similar CRM platforms
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Experience of working in a faith, membership, or congregational context
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Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Operations Director
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LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £55,000 per annum
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Engagement Officer
Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).
Contract: Permanent, 35hrs p/week.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
The Role
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.
About You: To join us, some of the skills you will need are:
- Strong organisational skills with experience providing administrative support in a busy team environment.
- Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
- Confident using new systems and following established processes.
- Excellent writing, editing, and digital content management skills.
- Experience using data and analytics to improve performance and engagement.
- Commitment to inclusive, ethical communications and responsible storytelling.
If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.
This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.
How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.
We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.
Shortlisted candidates will be asked to complete the following before their interview:
- A short supplementary information form
- A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager
First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter
Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
The client requests no contact from agencies or media sales.
The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.
Responsibilities include:
• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)
• Support the development and scheduling of social media content, helping to grow engaging content and reach
• Monitor and report on social media analytics
• Update the Pathway website with news, publications and resources, and support with website improvements
• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups
• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups
• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference
• Coordinate publication of major Pathway reports, working with designers and printers
• Provide publishing and administrative support to Fellows undertaking research projects
• Deliver high-quality editing, formatting and presentation of shorter reports and documents
• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists
• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive
• Ensure Pathway resources are organised and accessible to support external communications
About you – it is essential you have:
· Experience of working in a communications or administration role (including remote working)
· Excellent organisational skills, with the ability to manage multiple priorities and deadlines
· Strong written and verbal communication skills
· Experience of maintaining or updating websites, including WordPress
· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics
· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools
· Experience of using digital tools to prepare and format documents, including academic reports or publications
· High attention to detail and accuracy
· Ability to work both independently and as part of a team
· Understanding of confidentiality and data protection Personal Attributes
You should also be:
• Motivated, with a flexible and proactive approach to work.
• Politically aware and able to work sensitively in a complex environment.
• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.
It would be great if you also had:
• Experience of supporting events or conferences
• Experience of producing newsletters
The client requests no contact from agencies or media sales.
Job purpose:
The postholder will provide public affairs and policy support for the Association’s Advocacy and Campaigns programme as key elements in the Association’s strategic plan.
This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key responsibilities:
- Assist the organisation with developing its external voice by responding to policy developments and parliamentary opportunities, bringing together members’ views, evidence and information.
- Monitor relevant parliamentary business and produce short summaries of events where appropriate.
- Track the progress of relevant legislation, committee inquiries and consultations.
- Develop briefings and position statements setting out the Association’s views on issues relevant to membership, that support the advocacy and campaigns work and topical issues.
- Prepare briefings in advance of, and attend, where appropriate, meetings with key stakeholders and organise meetings when required.
- Assist with the developing and updating of stakeholder maps and spreadsheets.
- Assist with the development of campaigns by carrying out research and producing supporting briefings.
- Support the Head of Public Affairs and Policy with producing responses to consultations and policy developments, following up on finalised responses and taking forward related actions.
- Produce statements, latest news updates and contributions to the Association’s publications that promote the policy, advocacy and campaigns work.
- Encourage member engagement on relevant policy issues and campaigns via the Association’s website and other online and offline communication tools.
- Build strategic relationships with key stakeholders, both internal and external, to facilitate collaborative working on priority campaign areas.
- Work with the Digital Content Team to make sure the website and social media are kept up to date with current policy developments and announcements
Operational management
- To work on individual projects, reports, events and publications within the Association as directed by the Head of Public Affairs and Policy.
- Maintain and improve your own competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
- Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge and experience
Essential
Educated to degree level or equivalent (e.g. relevant professional qualifications and/or vocational training).
Excellent oral communication skills and written communications skills, with particular emphasis on attention to detail (spelling and grammar).
Experience of writing policy statements and briefings and articulating these clearly to decision-makers and stakeholders.
Ability to develop and maintain effective relationships with a wide range of people including staff, Board, Council, members, stakeholders from other organisations.
Strong time management skills including an ability to manage competing requests and an ability to prioritise.
Well-developed IT skills, including the Microsoft Office suite of products.
Demonstrable experience in parliamentary affairs and an excellent knowledge of the UK political landscape.
Desirable
An understanding of current policy issues affecting the health sector.
Experience of working in a membership organisation.
Experience of working in a political environment.
Strategic thinking and interest in contributing to innovation and change.
Experience of engaging with political monitoring organisations and database management.
Digital copywriting skills and experience of writing for web or social media, and content management systems.
Applications close on 31 July and interviews will take place on 11 August.
We represent the life-changing, life-saving profession of anaesthesia – by supporting, informing and inspiring a worldwide community of over 10,000



Role Overview
The Talent Set are delighted to partner with Royal Marsden Cancer Charity on a fantastic PR & Communications Officer role.
The PR and Communications Officer will play a supporting role in raising awareness of the Charity, working to identify compelling stories and activities to promote to regional and national media. These stories will focus on demonstrating the difference the Charity makes to people affected by cancer across the UK and around the world. You will have a passion for written content and storytelling to a charity audience.
Key Responsibilities
- Develop and deliver PR content for a range of channels, including press pitches, internal updates, and charity publications.
- Build and maintain relationships with regional media outlets, leading regional outreach initiatives.
- Write regular communications, such as quarterly internal updates and supporter enewsletters, collaborating with digital teams as needed.
- Support media enquiries and manage reactive media support.
- Assist with drafting content for charity magazines and other publicity materials.
- Participate in ad hoc projects and provide general media and communications support as required.
Person Specification
- Proven experience in PR, communications, or media roles, with a focus on content writing and media engagement.
- Strong written communication skills, with the ability to produce clear, engaging content under deadlines.
- Experience working across regional outlets is desirable.
- Ability to manage multiple projects and adapt to changing priorities.
- Proactive approach with excellent organisational skills and attention to detail.
- Comfortable working collaboratively across teams and supporting various communication activities.
- Enthusiasm for the charity sector and the organisation’s mission.
What’s on Offer
· Salary: £31,000-£33,500
· Permanent
· Hybrid, London (Chelsea or Sutton) 2 days/week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Team: Communications
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday).
Duration: Permanent (with six months’ probation)
Reporting to: Head of Communications & Fundraising
Hours: 35 hours per week, Monday-Friday
Salary: Pay band 3 (£31,500 rising to £35,875)
The role:
This is an exciting role within the Communications Team at Glass Door Homeless Charity. The Marketing Officer will lead on the creation and delivery of multi‑channel marketing campaigns that drive engagement, help generate vital income and maximise impact across our Communication and Fundraising activities.
This is a highly collaborative role with the Fundraising team, acting as a strong marketing support function for fundraising appeals, events and community fundraising.
This role will also provide marketing support to the wider organisation to encourage engagement across a wide-range of audiences; from supporting with key messaging in Volunteer newsletters, to ensuring clear messaging for front-line service collateral to helping draft a speech for a flagship event.
Using insight and performance data, this role will continually optimise marketing activity, helping us deepen relationships with existing supporters while reaching and inspiring new audiences through targeted, audience-led communications.
Marketing
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Lead, plan and deliver campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data, audience insight and clear KPI’s.
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Lead, plan and deliver digital marketing campaigns across email, web & socials to support fundraising appeals, events and community fundraisers.
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Oversee development and delivery of quarterly e-newsletters and assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar.
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Work closely & collaboratively with the Digital Communications Officer to create and ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines.
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Manage website content, landing pages and user journeys to improve audience experience and conversion using SEO and key-word optimisation.
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Work closely with the Community, Events & Partnerships fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach.
Monitor impact
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Produce monthly, annual and ad-hoc reports on the impact of our marketing campaigns against key KPI’s and metrics across email, web and socials using tools within Google, SEO and Social platforms.
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Work closely & collaboratively with the Digital Communications Officer to ensure all conversions of paid promotion are tracked effectively and monitor campaign performance across digital channels, identifying opportunities to improve engagement.
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Analyse marketing journeys for collaborative Fundraising deliverables – including appeals and events and create monthly reports to share success of conversions.
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities.
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Ensure marketing activity complies with relevant data protection, privacy and governance requirements.
Strategy
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Support the creation & delivery of the annual Communications plan creating content such as blogs, case studies and informative pieces for web, socials, email and annual campaigns.
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Support the Fundraising Team’s strategic promotion and stewarding objectives of campaigns, appeals & challenge events.
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Work closely & collaboratively with the Individual Giving Officer to run email marketing campaigns to support our annual appeals - including audience specific segmented email journeys.
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Work closely and collaboratively with the Volunteer Involvement Manager to deliver a year-round email marketing plan.
Other
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Work collaboratively with the Head of Communications & Fundraising and key colleagues across the organisation to support the creation and delivery of the Annual Impact Report and Women’s Report, as well as with external contractors on film and design projects
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Attend and participate in reoccurring team meetings, and other relevant ad hoc meetings when necessary
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
Person Specification:
To be successful in this role, you will have experience delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web.
You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms with a willingness to learn and test new ideas.
You will have experience in or offering support of fundraising activities, including marketing for events, appeal and/or community fundraising.
You’ll bring an organised, collaborative approach, with strong communication skills and a genuine interest in creating effective, impactful and inspiring campaigns that supports our vision of ending homelessness in London.
Essential
Knowledge, Skills, Abilities
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Proven experience of increasing reach and engagement across the spectrum of communications channels.
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Proven experience of supporting fundraising activities; specifically appeals, events & campaigns.
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Proven experience with using paid social, SEO and Google Analytics.
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Experience with creating and delivering email marketing campaigns with online platforms/tools such as Mailchimp.
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Strong interest in social media and experience of using social to attract and engage multiple audiences (IG, FG, X & LinkedIn)
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Writing and editing skills. Willingness to adapt different messaging and storytelling styles across multiple channels & audiences.
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Minimum of two-years’ experience in a digital marketing role.
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Experience using website CMS.
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Excellent skills in Microsoft Office software (Word, Excel, PowerPoint)
Personal Qualities
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Strategic thinker with the ability to work under tight deadlines
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Strong research, analysis and numeracy skills.
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Excellent organisational skills with strong attention to detail. Ability to forward plan and schedule workflows
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A hands-on approach and willingness to interact with the beneficiaries (our guests) of the charity
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Able to relate to and work with people from a range of backgrounds
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A confident self-starter who will hit the ground running and adapt to changing priorities
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A team player with an open, collaborative style and a practical, “can-do” approach
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Inspired by the work of Glass Door and in agreement with its ethos
Desirable
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Interest and experience using graphic design tools (eg. Canva, InDesign, Photoshop,) to create and edit publications and graphics
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Experience of project management.
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Experience of working within a trauma & gender informed approach
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Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs
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Experience in the not-for-profit sector
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Understanding of GDPR and data protection requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals.
You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub.
Key Responsibilities
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Support the BSH Education Committee and deliver its programme of educational activity
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Plan, coordinate and deliver webinars, podcasts, events and educational resources
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Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date
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Track engagement and usage data, including CPD activity
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Support delivery of education sessions at external events and contribute to BSH events
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Work collaboratively with other societies and organisations to enhance educational content and signposting
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Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum
To apply, please email the following documents
Your CV (no more than three sides of A4), including two referees.
A supporting statement (no more than two sides of A4) outlining your motivation for applying, confirming that you meet the requirements in Part 1 of the Person Specification and detailing how you meet the criteria in Part 2 of the Person Specification.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for:
- Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners.
- A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives.
- Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.
KEY RESPONSIBILITIES
General Responsibilities/duties:
- Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.
- Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
- Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
- Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed.
- Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels.
- Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
Brand and marketing
- Ensuring consistent use of Ubele’s brand across internal and external print and digital channels.
- Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications.
- Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
- Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines.
Planning & Delivery
- Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads.
- Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
- Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers.
- Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
- Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
- Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting.
- Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.
Events
- Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events)
- Organise and/or support the delivery of special events as required
- Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary.
- Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events.
Line management
- Will be line managed by new Chief Operating Officer
- Oversee and manage the work of the Creative Coordinator
- Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.
General
- Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work).
- To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
- To attend relevant training to fulfil the requirements of the job.
- To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
- Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.
PERSON SPECIFICATION
Experience
- Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
- Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
- Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
- Managing organisational websites using content management systems (CMS).
- Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
- Experience of managing organisational branding and ensuring consistent application of brand guidelines.
- Planning and promoting events through integrated communications activity.
- Working collaboratively with senior leaders to provide strategic communications advice.
- Experience of working within the voluntary, community, charity or social enterprise sector.
- Experience of communications within an organisation focused on racial equity, community development or social inclusion.
- Experience of working with diverse community stakeholders and underrepresented groups
Knowledge
- Strong understanding of communications planning, stakeholder engagement and audience development.
- Knowledge of digital communications, social media platforms, email marketing and website management.
- Understanding of media relations and reputation management.
- Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
- Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
- Understanding of equality, diversity and inclusion principles and how these influence communications practice.
Skills and Abilities
- Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
- Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
- Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Ability to think strategically while delivering operational communications activity.
- Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
- High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
- Ability to work independently, take initiative and exercise sound judgement.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Personal Qualities
- Passion for community development, social justice and reducing inequalities.
- Collaborative, inclusive and relationship-focused approach.
- Creative, proactive and solutions-focused.
- Flexible and adaptable
- Strong commitment to Ubele Initiative's values and mission.
The client requests no contact from agencies or media sales.
Role Purpose
The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.
The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.
Main Responsibilities
· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:
- Creative cases for support with associated budgets.
- Adapting information for specific donors using different approaches for different audiences.
- Developing engaging thank you letters and reports.
· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.
· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.
· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.
· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.
· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.
· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.
· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.
· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.
· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.
· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.
Person Specification
Education/Professional Qualification
Essential
· Fundraising experience, preferably in a charity environment
· Experience of using a CRM database
· Experience of working with High Net Worth Individuals
· Excellent written and verbal communication skills
· Analytical approach to tasks
· Strong interpersonal skills
· Ability to multi-task and prioritise whilst maintaining excellent attention to detail
· Strong planning and organisation skills
· Strong IT skills with good working knowledge of Microsoft Office programme
· Ability to travel to meetings and events within the UK as required
Desirable
· Experience of using Sales Force database
Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 19th July 2026 at 5pm
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
For further details, please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.
The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.
The purpose of this role is to:
- Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
- Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.
The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team.
The client requests no contact from agencies or media sales.
We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation.
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer. The successful candidate will be part of the team providing high-quality administrative support across the organization.
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation.
Key Responsibilities
- Lead the implementation and administration of a task management platform.
- Work with colleagues to develop processes and procedures within the platform to improve efficiency.
- Support the exploration and integration of AI to enhance productivity and service delivery.
- Coordinate and undertake a wide range of administrative tasks to support teams across the organisation.
- Ensure administrative processes are delivered accurately, efficiently and in a timely manner.
- Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues.
- Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders.
- Handle sensitive communication with discretion and professionalism.
- Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin.
- Working with the Data Management and Insight Officer to carry out data cleansing etc.
- Support compliance with data protection requirements and organisational policies.
- Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution.
- Process purchase orders and support the administration of invoices in line with organisational procedures.
- Maintain accurate records relating to financial transactions as required.
- Assisting with supplier set up.
· Undertake any other duties commensurate with the level of the role.
This is a new role therefore the job description will change over time as the role develops.
Person Specification - Essential
- Significant experience in an administrative or business support role.
- Experience of using task management platforms.
- Experience of managing multiple priorities and meeting deadlines.
- Experience of maintaining accurate records and databases.
- Excellent organisational and time-management skills.
- High level of accuracy and attention to detail.
- Strong written and verbal communication skills.
- Excellent customer service and relationship-building skills.
- Confident user of Microsoft Office applications and digital systems.
- Ability to learn new software and systems quickly.
- Proactive, adaptable and self-motivated.
- Able to work effectively in a remote environment.
- Professional and dependable approach to work.
- Able to handle sensitive and confidential information appropriately.
- Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse.
Person Specification - Desirable
- Experience of implementing or developing administrative systems or processes.
- Experience of proofreading and quality-checking external communications.
- Experience of using CRM systems, particularly Zoho or Bigin.
- Experience of working within the charity, voluntary or not-for-profit sector.
- Knowledge of AI-enabled productivity or workflow tools.
- Understanding of safeguarding, equality, diversity and inclusion principles.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.
A hugely exciting new role within the Communications team at the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.
External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July
First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August
About Maudsley Charity
Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.
Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.
With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.
About the role
This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:
External Affairs & Influencing:
- Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
- Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
- Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
- Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
- Lead the charity's response to government mental health care consultations and calls for evidence
- Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice
Media management
- Develop and implement integrated external affairs campaigns that support the charity's influencing work
- Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
- Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
- Act as first point of contact for media enquiries, managing proactive and reactive press activity
- This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.
We would love to hear from individuals with the following skills and experience:
- Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
- Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
- Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
- Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
- Understanding of the key components and considerations of successful external affairs media and influencing
- Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
- Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
- Influencing skills including confidence and credibility in working with stakeholders,
- Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
- Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.
Please see full job pack and job description attached.
There is also an optional 'Ask Us Anything' Webinar via Zoom on Thursday 16th July at 12.30pm where the Maudsley staff will answer questions. Please get in touch with Reception at Charity People if you'd like to register for this and they will send you the link. Please submit questions in advance to reception at Charity People before 9am on Wednesday 15th July 2026 in order that we can ensure all of your queries are answered.
Equal Opportunities monitoring
We ask that applicants complete our DEI monitoring form when submitting their CV for this role.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.






