Digital experience manager jobs in EC1V 3PQ

Small Woods Association

Small Woods Association is the national charity supporting sustainable woodland management for people, nature and the economy. We work with woodland owners, communities and businesses to bring woodlands into active management, creating environmental, social and economic benefits.

The job

We expect you to:

• raise income from a range of sources including trusts, foundations, corporate partners, donations and community fundraising
• identify and develop new funding opportunities
• prepare high-quality funding applications and reports
• help raise our profile through marketing, communications and digital media
• support campaigns that grow membership, fundraising and awareness of SWA

The person

You should demonstrate:

• excellent written and verbal communication skills
• a successful track record of securing diverse funding
• excellent organisational skills with the ability to manage multiple priorities
• self-motivation and the ability to work independently
• an interest in the charity, environmental or woodland sector

Conditions

• Remote working with occasional visits to our Coalbrookdale Office and other locations as required
• Flexible working hours, provided deadlines are met
• Equipment provided
• 25 days annual leave (pro rata) plus bank holidays
• Contributory pension scheme

Are you an administration professional, or someone who wants to move into this area who has solid core skills? Do you enjoy meeting new people and inspiring and motivate donors and fundraisers? 

If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis (axial SpA).  

Axial SpA is an inflammatory condition of the spine and joints. Inflammation where muscles attach to the bones causes extreme pain, and if left untreated, it can permanently fuse bones together. It's an invisible and misdiagnosed condition, often leaving people feeling powerless, in increasing pain and extreme exhaustion. We campaign policy makers for early diagnosis and better services, work with the NHS to get axial SpA identified and diagnosed quickly, and build an active community, online and through our local branches across the UK. We are with them all the way. Axial SpA may work silently. But we don't.

We are a small team, looking for a part-time Fundraising Assistant to work alongside our existing Fundraising Officer, with a focus on engaging our donors and supporters and acting as first point of contact for many of our fundraisers, alongside maintaining accurate records and administration that keeps our fundraising running smoothly. You'll support activity across our income streams as part of our internal Fundraising Board, alongside our CEO, Head of Fundraising and Fundraising Officer. We are passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work.  We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way. For this role, we will expect you to work from the office at least 2 days per week.

Strong organisational skills are important, with the ability to manage multiple tasks and meet deadlines. You should have excellent attention to detail and accuracy, confident communication skills, both written and verbal, and a genuine interest in fundraising and passion for our mission.

If this sounds like you, then please get in touch. We would love to hear from you. You will need to submit your CV together with a two-page cover letter explaining your interest in the role – the letter must describe how your skills and experience meet the person specification. Deadline for applications is 10 am on 31 July. 2026. Interviews will be held on 12 August online. For further information, and to submit your application, contact Dale Webb.

 The Benefits

· Salary up to £15,600 for 3 days per week.

· Employer pension contribution of 10%

· 15 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays

· Access to a free virtual GP service for you and your loved ones

· Time off in Lieu scheme

· Death in Service benefit to loved ones

Equal Opportunities

NASS is committed to equal opportunities and welcomes applications from all sections of the community, regardless of age, disability, gender, race, religion or belief, sexual orientation or any other protected characteristic.

We reserve the right to close this advert early if we receive a high volume of applications, so early application is encouraged.

Thank you for your interest in NASS! 

Harris Hill is delighted to be supporting one of the UK's most recognised children's charities in the search for a Salesforce Senior Technical Lead. This is an exciting opportunity to join an organisation that has been protecting children and supporting families for over a century, using innovation, technology and data to help deliver life-changing services. As the organisation continues to invest in its digital transformation, this newly created role will lead the development of its in-house Salesforce capability, taking ownership of a business-critical platform that underpins fundraising, supporter engagement and operational excellence.

Reporting to the Head of Technology Platforms, you will provide technical leadership for the Salesforce platform, ensuring it remains secure, scalable and aligned with organisational priorities. You will lead the design, configuration and ongoing optimisation of Salesforce, working closely with product owners, business stakeholders and delivery partners to translate requirements into robust technical solutions. The role will also involve establishing governance, release management and platform standards, overseeing integrations and data quality, monitoring platform performance, and acting as the senior technical authority for Salesforce across the organisation. As the internal capability grows, you will mentor administrators and super-users while driving best practice and continuous improvement.

We are looking for an experienced Salesforce professional with a strong track record of leading platform design, governance and development within a complex organisation. You will have in-depth knowledge of Salesforce configuration, security, data models, Flows and Lightning App Builder, alongside experience of release management, sandbox environments, integrations and platform security. Equally important are your communication and stakeholder management skills—you will be confident translating technical concepts for non-technical audiences and building strong relationships across the organisation. This role would suit someone who combines technical expertise with strategic thinking, enjoys solving complex challenges and is motivated by using technology to support an organisation making a genuine difference to children's lives.

If you're ready to take ownership of a major Salesforce platform while contributing to a mission that has a lasting social impact, we'd love to hear from you.

To apply, please submit your up-to-date CV and cover letter by 27 June 2026 at 11:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Social Media Officer at Freedom for Animals

Salary: £5,245.50 per annum
Contract: Part-time (7.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 31st July 2026 (We may appoint before the closing date, so early applications are encouraged)

Job Description

Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.

We are now seeking an experienced Social Media Officer to help grow our online community, inspire action and strengthen Freedom for Animals' digital presence.

This is an exciting opportunity to play an important role in sharing powerful stories, promoting campaigns and engaging supporters across our social media channels. Working closely with our Co-Directors, Campaigns and Fundraising teams, and Graphic Designer, you will help communicate our work across our key campaign areas, including zoos, aquariums, mobile zoos, circuses, bird of prey centres and the exotic pet trade.

The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You will plan and schedule engaging social media content, write compelling copy, help deliver coordinated campaign and fundraising activity, monitor performance and identify opportunities to increase engagement and reach.

We're looking for someone who understands how to use social media to inform, inspire and mobilise audiences. You'll be confident planning content, writing engaging copy, identifying trends and opportunities, and ensuring our social media channels reflect Freedom for Animals' voice, values and mission.

You will have experience managing social media accounts, excellent copywriting and communication skills, and the ability to work independently while collaborating effectively with colleagues. A strong understanding of social media platforms, analytics and audience engagement is essential, together with a genuine commitment to animal rights.

This is an excellent opportunity for an experienced social media professional looking to use their skills to create meaningful change for animals. Your work will help expose cruelty, inspire action, grow our movement and support campaigns that challenge the exploitation of animals across the UK.

To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.

Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.

The successful candidate will be expected to share Freedom for Animals' vision, values and commitment to ending the exploitation of animals.

Operations Officer - Music Charity

Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation? 

Our client is a music focused charity, headed by a leading UK music figure and they are looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities. 

This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date. 

What You'll Be Doing 

Governance & Executive Support 

• Coordinating Board and Committee meetings, including agendas, papers and minute taking. 

• Supporting the CEO and leadership team with diary management and scheduling. 

• Maintaining organised and compliant filing systems in line with GDPR and charity requirements. 

• Managing approval processes and ensuring accurate records are maintained. 

Operations & Administration 

• Maintaining and improving digital filing systems and internal processes. 

• Keeping databases and contact records accurate and up to date. 

• Managing the general inbox, post and office supplies. 

• Supporting the smooth day-to-day running of the organisation. 

Finance & Reporting 

• Maintaining accurate financial records, receipts and approval documentation. 

• Supporting budget tracking and preparing reports for senior leadership and the Board. 

• Identifying opportunities to improve efficiency and support good financial management. 

Digital & Communications Support 

• Providing occasional support to digital and social media activity, including scheduling content and coordinating assets. 

• Maintaining approved image, video and permissions records. 

• Supporting content approval processes to ensure communications are accurate and compliant. 

About You 

We're looking for someone who is: 

• Experienced in administration, operations or office coordination. 

• Comfortable using Microsoft 365, including Word, Excel and Teams. 

• Highly organised with excellent attention to detail. 

• A confident communicator with strong written English. 

• Naturally proactive and enjoys finding ways to improve systems and processes. 

• Interested in digital platforms and comfortable supporting social media activity when needed. 

• Passionate about making a positive difference for young people and communities. 

Experience within the charity sector would be beneficial but is not essential. 

Why Join? 

This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK. 

For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work. 

If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you. 

London | £28000 - £30,000 DOE 
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home 
Core Hours: 10am-6pm 

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

o you want to design something truly transformative for young people across the UK? 

We’re looking for a passionate, creative, and purpose-driven Design Lead to shape and deliver a bold new mentoring initiative at The King’s Trust; one that will inspire businesses, communities, and volunteers to come together and support young people to thrive. 

In this pivotal role, you’ll lead the design, pilot and launch of a suite of mentoring offers that will reach young people across the UK. This includes developing innovative approaches such as in-school experiences, digital micro-mentoring, and enhanced mentoring pathways. Your work will directly influence how young people access support, build confidence, and unlock their future. 

You’ll bring deep expertise in user-centred design and a relentless focus on what works for young people. Using insight, research, and creativity, you’ll design experiences that are engaging, scalable, and impactful - while ensuring they resonate with partners, funders, and communities across the UK. 

Collaboration will be at the heart of what you do. You’ll work alongside delivery teams, young people, employers, and supporters to co-create solutions that reflect real needs and real ambition. At the same time, you’ll lead from the front - setting direction, driving delivery, and championing innovation across a complex and high-profile programme. 

If you’re excited by the challenge of creating something new, motivated by making a measurable difference, and ready to lead design that changes lives, we’d love to hear from you. 

Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.

Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events. 

We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops. 

In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales. 

You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact. 

We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.

This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact. 

If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you. 

_____________________________________________

We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

About FARA

FARA Foundation was founded in 1991 by Jane Nicholson, driven by the sight of the appalling images of neglected and starving children in Romania’s state institutions, in the wake of the fall of Ceaușescu in Romania. In 1992, recognising that the need was great and funds were going to be required, the first FARA Charity Shop opened in August 1992.

FARA Charity Shops are the heart of our fundraising efforts, providing the majority of income to support our ongoing work with vulnerable children and families in Romania. Stylish and community-driven, FARA shops offer a distinctive reuse second-hand retail experience in 39 vibrant shops across 26 London communities.

The Role:

We have an exciting 12-month fixed-term opportunity for an experienced Volunteer Coordinator to join FARA Foundation at this pivotal time. This critical new role for the organisation will play a key role in the development and growth of volunteering across all areas of the organisation with special emphasis on the retail arm.

We are looking for someone who has previous experience working as a Volunteer Coordinator in a Charity Retail environment who is keen to use their experience and develop their skills and expertise further in this important role. This post will need to work closely with the Chief Operating Officer, Trading Director, Retail Area Managers and shop managers to ensure that they operate to a high standard and in an effective and efficient manner.

This role requires a clear and confident manner, excellent written and spoken communication skills and the successful applicant will need to demonstrate good skills in writing and digital literacy. This role is expected to be physically present in shops, with travel across London between shops expected in each working week.

The Candidate:

• You will have great interpersonal skills and be willing to develop effective working relationships with all management, shop, support staff and volunteers.
• You will have a desire to make things run effectively and smoothly they will be able to plan and organise their work while having a high degree of motivation and good time management.
• You will be flexible and adaptable with the energy and enthusiasm to take on this role to help drive the charity forward.

Key Deliverables

The role is accountable for delivering the key volunteering objectives within the following areas within the 12-month period.

• Growth: Increased enquiries, applications, starts and active volunteer numbers in agreed priority shops or areas.
• Retention and experience: Improved engagement, recognition, retention and feedback from volunteers.

• Manager capability: Improved manager confidence and satisfaction in volunteer recruitment and support, including use of the stepping stones volunteering competency as a measure of progress.
• Consistency: Agreed recruitment, onboarding, induction, engagement, recognition and exit processes are used consistently.
• Impact visibility: Clearer data on volunteer numbers, activity, retention, hours, impact and contribution.
• Compliance: Volunteering practice remains compliant, proportionate, inclusive and clearly distinct from employment arrangements

What We Offer:

• Salary will be commensurate with the role, circa £36,000 per year
• Employee assistance programme
• Enhanced sick pay (subject to conditions)
• 29 days holiday including bank and public holidays
• Working across the estate, with opportunities for some home working

Application Process

To apply, please submit the following by email

• A two-page CV
• A cover letter (max two pages) outlining how you meet the person specification and why you’re excited about this role.

Applications Deadline: 31 July 2026

Interview dates:

• Round one: Online w/c 10th August 2026 (online via Zoom)
• Round two: In Person w/c 24th August 2026  (Teddington or Islington)

CLOSING EARLY: Due to an exceptionally high number of applications, we will close applications for the Office and Projects Coordinator role at 11.30pm on Thursday 23rd July, earlier than originally advertised. We are giving advance notice so that anyone currently preparing an application has an opportunity to submit it. All applications received by the revised deadline will be assessed consistently against the published criteria. 

About Us

UKATA is the leading professional body in the UK for those learning and practicing Transactional Analysis (TA). Founded in 1974, UKATA has grown into a vibrant community of over 1100 members, from curious learners to advanced practitioners, all dedicated to the growth of TA theory and practice. UKATA is an organisational member of the UK Council for Psychotherapy (UKCP) and the European Association of Transactional Analysis (EATA).

The Opportunity

This is a key operational role at the heart of UKATA. You’ll combine day-to-day operational coordination with responsibility for agreed projects and organisational improvements. You’ll also support members, governance, communications and events, working closely with the Managing Director, contractors and volunteers to help deliver an excellent experience for our members.

No two days are the same. One day you might be coordinating an online event, updating our website or producing reports from our membership management system to support decision-making. The next you could be designing an internal process, supporting our National Conference or leading a new organisational project.

What You'll Do

• Play a central role in the smooth day-to-day running of UKATA and helping improve how we work
• Lead key projects to improve systems, processes and the member experience
• Support members, governance and UKCP registration processes
• Maintain and develop our CRM, website and digital systems
• Help deliver communications, events and member engagement
• Work closely with trustees, volunteers and contractors to support the organisation
• Build relationships with members, registered training providers and other stakeholders

About You

We’re looking for an organised, proactive and collaborative professional to join our small team – someone who:

• enjoys bringing structure to a busy and varied workload
• is proactive and confident using their initiative
• likes turning ideas into practical action
• builds positive working relationships with a wide range of people
• communicates clearly and professionally
• enjoys balancing day-to-day administration with longer-term projects and improvements.

What We Offer

This role offers the chance to work with a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• Flexible, remote working arrangements, with regular UK travel
• A varied role with genuine ownership and opportunity to shape how we work
• A supportive, collaborative team, working closely with members and volunteers across the UK
• Ongoing learning and professional development
• Employer sick pay scheme
• Employer pension contribution
• Reasonable travel and accommodation expenses for work-related travel.
• 33 days annual leave per annum (FTE), including bank holidays

Location and Working Hours

This is a home-based role with flexible remote working arrangements. Regular travel across the UK is required to support conferences, trustee and committee meetings, planning days, and other organisational activities. On average, this is expected to be around once a month, although the level of travel will go up and down, with some periods busier than others. Reasonable travel and accommodation expenses will be reimbursed in line with UKATA policies.

We are looking for someone who can work 30 hours across at least four days a week, primarily during normal weekday office hours. Some flexibility will be required to attend occasional evening meetings and weekend events.

Salary

The full-time equivalent salary for this role is £40,000. The pro rata salary is £32,000. 

Campaigns Officer at Freedom for Animals

Salary: £15,736.50 per annum
Contract: Part-time (22.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 23rd July 2026 (We may appoint before the closing date, so early applications are encouraged)

Job Description

Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.

We are now seeking an experienced, enthusiastic campaigner and passionate animal rights advocate to join our team as our Campaigns Officer.

This is an exciting opportunity to play a leading role in campaigns that expose cruelty, influence decision-makers, mobilise supporters and create lasting change for animals exploited in captivity. Working closely with the Co-Director (Campaigns), you will help shape and deliver ambitious campaigns across our key areas of work, including zoos, aquariums, mobile zoos, circuses and other areas of animal exploitation for entertainment.

The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You'll lead campaign activity across digital and offline channels, coordinate supporter actions, engage with politicians and partner organisations, respond to media opportunities, contribute to consultations and represent Freedom for Animals at meetings, events and demonstrations.

We're looking for someone who thrives on turning strategy into action. You'll be equally comfortable developing compelling campaign materials, using digital and social media to engage and mobilise supporters, building relationships with politicians, coalition partners and other stakeholders, and identifying opportunities to advance our mission.

You will have a proven track record of delivering successful campaigns, excellent communication and relationship-building skills, confidence using digital campaigning tools and social media to inspire action, and an unwavering commitment to animal rights. Knowledge of issues affecting captive animals and experience of political advocacy or grassroots campaigning would be an advantage.

This is an outstanding opportunity for an experienced campaigner looking to take the next step in their career with a respected and growing animal rights organisation. You'll have the opportunity to shape national campaigns, influence policy, work alongside investigators and campaign partners, and help create meaningful change for thousands of animals.

To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.

Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.

The successful candidate will be expected to share Freedom for Animals' values, vision and commitment to ending the exploitation of animals.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:  

• the Change Project of the year award in 2023 
• the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards 
• Fundraiser of the Year award at the National Fundraiser Awards 2026   
• The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026​ 

It’s been a successful few years for the Events team with good results across the board – increasing income by over £1 million every year since 2023, a big part of which has been due to the huge growth of virtual challenges.  We are thrilled at the impact this will have for families affected by prostate cancer and are therefore excited to be expanding the Events & Community team again with this new role. 

The Supporter Engagement Assistant will be at the frontline of our virtual challenges stewardship, supporting a rapidly growing supporter base and delivering exceptional supporter experiences.  The role is ideal for someone who enjoys building relationships, is highly organised and is eager to develop within a supportive and ambitious fundraising team.

While your focus will be on virtual challenges, you will also gain exposure to the wider Public Fundraising portfolio, with full training and support provided.

Key Responsibilities

Supporter Care & Engagement

· Be the first point of contact for virtual challenge fundraisers, responding to enquires on email, SMS, social channels and phone within agreed timescales

· Manage supporter relationships and high-quality fundraiser journeys using PCR’s systems and tools, providing thoughtful stewardship that builds long term loyalty

· Work with the team to continuously improve supporter experience using feedback and data

· Create and maintain FAQs, supporter resources and fundraising materials

· Monitor acquisition advertisements and appropriately respond to comments

Administration and database

· Manage stock, including sharing data with our fulfilment house, sending merchandise and replenishing materials

· Process supporter and financial data accurately, including coding and tracking income & expenditure

· Support database administration in line with data protection needs

Teamwork

· Actively contribute to meetings, sharing new ideas and learnings

· Work with the team to embed our ‘agile’ ways of working, where we all take collective responsibility for the team’s goals and work together to achieve them

· Be flexible in busy times, getting involved with other projects and tasks across Public Fundraising team as needed

· Attendance will be required at some weekend and evening events, for which TOIL will be given

Skills and Competencies

Our ideal candidate would have the following:

· A willingness to get stuck in, proactive problem-solving skills and lots of initiative. 

· Very good written and verbal communication skills – the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly supporters and patients

· Very good attention to detail (e.g. with data entry tasks) and good IT skills (e.g. web applications and file systems)

· Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks. 

· Work effectively individually and as part of a team

· A belief in PCR’s work, goals and our values: innovation, collaboration, accountability and empathy.

Desirable:

· Demonstrable or transferable experience of an administrative or support role, within an office environment

· Experience working with a CRM system and Microsoft 365 applications (Word, Excel, Outlook etc.)

· A good understanding or interest in events & community fundraising activities

· Ability to handle and process financial transactions

· Knowledge of the Fundraising Code of Practice and data protection principles (including GDPR & confidentiality)

· Experience assisting with event administration or logistics

· Experience using social media and digital communication tools (e.g. Miro/MURAL, Canva etc)

How To Apply

 Please apply by submitting your CV and a short supporting statement (maximum 600 words) by outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a two-stage interview process. The first interview will be online w/c 3rd August, and the second interview w/c 10th August will be an in-person interview at our offices in London.

For an informal chat about the role, please contact Natalie Robertson, the hiring manager (details provided in full job spec attached).

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and our online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Who we are

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £45 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

About the Role

As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.

This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.

You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.

Key Responsibilities

• Represent the charity’s voice, uphold brand guidelines and act as the charity representative 

• Maintain a safe, positive and inclusive group environment

• Identify, report, escalate and signpost all safeguarding concerns

• Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience

• Motivate, encourage and support participants throughout their challenge

• Maximise registration conversions and fundraiser activation

• Work independently, manage your own time effectively, use strong initiative and correct any errors promptly

• Follow clear processes and maintain high standards of accuracy

• Identify, solve and diffuse issues within the groups

• Engage with participants using a warm, friendly and informal tone

• Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)

• Use your personal Facebook profile to moderate groups and build genuine relationships

• Post engaging daily content provided by Social AF

• Manage registrations using GivePanel or similar platforms

Workload & Peak Periods

Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.

We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.

Working Pattern

Moderation takes place between 9am and 9pm, Monday to Sunday.

Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.

Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions. For example, 3 hours may be split into 5-6 check-ins throughout the day.

You must be able to:

• Start moderation from 9am (or earlier)

• Monitor activity throughout the day

• Complete a final check before 9pm and be present to sign off at 9pm

• Adhere to our sub-3-hour response time

Person Specification

Essential Criteria

• Minimum 3 years’ professional fundraising experience

• Excellent written communication

• Strong attention to detail

• Ability to work independently and manage your own time

• Confident problem‑solver with the ability to multitask

• Warm, personable communication style

• Receptive to feedback and committed to keeping high standards

• Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile

Desirable

• Events or individual giving experience

• An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges

• Experience using GivePanel

• Experience managing Facebook Groups

Training & Expectations

• Attend compulsory training and monthly team meetings

• Join moderation briefings

• Stay up to date with new processes and training

• Be present and responsive on Slack during working hours

Interviews: Wednesday 5th & Thursday 6th August

Compulsory training: Tuesday 11th and Wednesday 12th August (10am–2pm)

Start date: Week commencing 24th August

Please note; this advert is for a 12 month fixed term contract, to conclude in August 2027.

About the role

You’ll be working on direct marketing campaigns that engage and inspire people to donate. And make it as easy as possible for them to choose the way they give. As part of the team, you’ll be innovative in a changing fundraising and external environment to achieve ambitious annual income targets.

You’ll assist with and, when required, project manage direct marketing activities through campaign, project, and agency and supplier management in order to retain existing donors and acquire new ones. To ensure everyone feels good about their donation.

This role will primarily have a focus on digital fundraising and regular giving at Parkinson’s UK. 

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offline, maximising income through acquisition and stewardship communications to secure one-off and regular gifts. 

• Manage relationships with external agencies working on online and offline campaigns.

• Support the Senior Individual Giving Officers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme.

• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets.

• Excellent copywriting, creative and proofreading skills for both online and offline materials.

• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively. 

• Ability to review and evaluate data and campaign results and pull out key trends to inform future work.

• Logical thought processes and attention to detail. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

This role is hybrid, and your in person working depends on your team agreement, requirements of the role and led by activity based principles. The in person/office attendance expectation for this role will be a minimum on average 2 days per month. 

Interviews will be held online via google meet on 29th & 30th July 2026.

A second round of interviews will be held in person at our London office on  4th & 5th August 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.