Director of development jobs

L’Arche Internship Programme Lead

ABOUT THE ROLE

Hours of work: 30 hours per week (0.8 FTE)

Salary: £31,507.88 plus London weighting if based in London per annum (Banding E1). Pro-rata £25,205.30

Place of work: London or within commuting distance to one of L’Arche’s Communities. The role also involves regular travel to L’Arche Communities UK-wide and national meetings; overnight stays required for retreats

Contract type: Permanent. Part-time

Closing date: Wednesday, 3rd of June at 23:59

Note: This position does not offer sponsorship and is best suited for a candidate already located in the UK.

Lead a transformative live-in internship programme that inspires personal growth through meaningful relationships, shared community life, and reflective spiritual practice. 

We are looking for a passionate and compassionate Internship Programme Lead to shape and support the L'Arche Internship Programme, creating a great experience where reflective practice and belonging are at the heart of everyday life.

Main purpose of the role

The Internship Programme Lead is responsible for managing, delivering and continuously improving the L’Arche Internship Programme. 

Working with the Deputy Facilitator and local community leads, you will support recruitment and marketing, facilitate online sessions and two annual residential retreats, and ensure interns have a meaningful and impactful experience across L’Arche communities.

The role includes around one day per week focused on formation activities (retreats, online sessions and events).

ESSENTIAL CRITERIA:

• • Committed to living out L’Arche values authentically, with significant recent lived experience of L’Arche. 
  • Proven experience in group and individual support and facilitation, and mentoring (ideally within L’Arche or a similar setting). 
  • Strong verbal and written communication skills, with the ability to engage and inspire a diverse range of individuals. 
  • Excellent planning and organisational skills, with the ability to manage multiple priorities effectively. 
  • Confidently models creating spaces for giving and receiving clear, meaningful and evidence-based feedback. 
  • Able to empathise and provide support, work with group dynamics, manage boundaries, and demonstrate self-awareness and reflexivity. 
  • Demonstrable commitment to personal growth and reflective practice, particularly in spirituality and reflection; committed to ongoing development and learning. 
  • Promotes inclusion and belonging, creating cultures where people flourish. 
  • Willingness and ability to travel frequently to communities and residential retreats (including occasional overnight stays). 
  • Understanding of budget management and ability to support a financially sustainable programme.

Additional details about L'Arche can be found - here. 

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

Closing date for applications is: Wednesday, 3rd of June at 23:59

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

Legacy and In Memory Fundraising Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Legacy and In Memory Manager, you will:

• Provide strategic leadership, mentoring and development for the Legacy and In Memory Officer, ensuring a high-performing and motivated team
• Develop and implement a multi-channel legacy marketing programme to increase awareness, consideration, and pledges of gifts in wills to recruit and retain a pool of legacy prospects and pledgers to maximise future legacy income
• Create compelling storytelling materials—brochures, case studies, videos, web content—to highlight the importance of gifts in wills
• Develop strong relationships with all relevant external stakeholders and audiences such as solicitors, executors, funeral directors, legacy enquirers and pledgers and with supporters who may be recently bereaved
• Set and monitor KPIs, measure campaign performance, and report on results to internal stakeholders
• Develop annual budgets and plans to deliver the legacy and in memory programme

About You

• Experience of delivering a legacy and/or in-memory programme
• Experience of and resilience to meeting targets and KPIs
• Experience of delivering presentations or public speaking
• Experience managing and developing high-performing teams
• Strong level of knowledge and understanding of probate, trusts, tax and property issues related to charitable legacies

What We Offer 

• £40,000 per annum
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 3 June

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

The Politics Project is looking for a collaborative, strategic and people-focused Partnerships and Advocacy Manager. You’ll lead our influencing and partnerships work with a focus on the Democracy Classroom network, strengthening relationships across the youth, education and democracy sectors. If you are energised by connecting organisations, building relationships, and mobilising a network to take up new opportunities, we’d love to hear from you.

About The Politics Project

The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project works across the UK with over 3,000 schools and youth groups and 400 politicians.

About Democracy Classroom

Democracy Classroom is a growing, non-partisan partnership of more than 100 civil society organisations committed to strengthening democratic engagement among young people across the UK.

The network is supported by the Democracy Classroom Platform, an online hub featuring hundreds of free resources for teachers and youth practitioners. Democracy Classroom reaches educators in 95% of UK parliamentary constituencies and plays a leading role in shaping the sector’s voice - coordinating joint submissions to government consultations and producing shared visions such as The Roadmap to Votes at 16.

This is a rare opportunity to drive collaboration at a national level and support the sector to prepare for major upcoming changes in democratic education, including the introduction of Votes at 16.

About the role

We are looking for an experienced Partnerships and Advocacy Manager to strengthen The Politics Project’s influencing and partnerships work, with a focus on Democracy Classroom - a non-partisan network of organisations across the youth, education and democracy sectors. You’ll lead the implementation of the new Democracy Classroom strategy, and grow the network’s impact and reach in the build up to the next general election and the implementation of votes at 16.

You will play a central role in expanding and activating the network - supporting over 100 partner organisations to collaborate effectively, share learning, build trust and increase their collective impact. You will be a key player in keeping the sector informed, connected and ready to respond to key moments in democratic engagement, from elections to policy changes.

You will take on a highly relational role, working closely with the team to manage and nurture a complex network blending multiple sectors. You will collaborate with the Director to manage shared relationships across the Democracy Classroom network, building more ownership over time. You’ll help position Democracy Classroom as an important conduit between the sector and major stakeholders like government departments and funders.

This is a dynamic, outward-facing role that blends strategic thinking with hands-on coordination. You’ll work closely with the Head of Communications and Networks, the Democracy Classroom Programme Coordinator and colleagues across The Politics Project to make sure partners feel supported, valued and part of a shared mission.

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The role may require occasional UK travel and some evening/weekend work, for which time off in lieu will be given. The role has a six-month probation period. The hours of work are 37.5 hrs per week. This is a fast-paced role in a friendly, supportive and growing team.

Key responsibilities

Partnership management

• Build, nurture and deepen relationships with more than 100 civil society partners, helping each partner see themselves as part of a growing and collaborative sector.

• Identify and recruit new organisations into Democracy Classroom, leading our onboarding process and helping new partners make the best of Democracy Classroom.

• Facilitate partner input into planning, shared problem-solving and decision-making.

• Build understanding of partners’ diverse needs and perspectives, supporting and balancing between these with sensitivity.

Advocacy and influencing

• Spot and act on emerging opportunities for collaboration, policy influence and joint sector action.

• Work with government departments such as DfE, DCMS, and MHCLG on the implementation plan for Votes at 16, translating sector expertise and experience.

• Manage relationships with academics and engage confidently with research to be an effective advocate for democratic education.

• Organise and facilitate events and advocacy opportunities such as advocacy panels, funder roundtables.

• Draft reports, submit evidence to the government, and feed into policy consultations.

• Jump on quick opportunities for the network, bringing people together and turning things around fast (e.g., presenting sector needs to funders or submitting evidence to Government).

Engagement and representation

• Plan and deliver Democracy Classroom meetings, training and networking events.

• Represent The Politics Project and Democracy Classroom externally as a confident ambassador for our collaborative, non-partisan approach.

• Develop and deliver partner communications to ensure consistent, clear and timely updates.

• Act as the main point of contact for Democracy Classroom partner queries, support and collaboration.

Monitoring and reporting

• Track partner engagement and feedback to support continuous improvement.

• Contribute to monitoring, evaluation and reporting to demonstrate the network’s impact.

• Work with The Politics Project team to most effectively document partner activity.

Benefits

• 33 days’ annual leave including three days off between Christmas and New Year, in addition to Bank Holidays. 

• 4% employer pension contribution.

• 2 working days / 15 hours of volunteer leave a year.

• Cycle to Work scheme.

• Professional development and training opportunities

• A warm, inclusive and values-led working environment

About you

You are passionate about democratic engagement and believe in the power of young people’s voices. You’re an enthusiastic relationship-builder who enjoys connecting organisations, spotting opportunities and turning ideas into action.

You’ll bring a strategic mindset, strong emotional intelligence and communication skills, and confidence working across sectors. You’re proactive, organised and comfortable balancing long-term partnership development with hands-on delivery.

Most of all, you’re motivated by the challenge and opportunity of supporting a high-profile national network that is shaping the future of democratic education.

An enhanced DBS check is required for this role (provided by The Politics Project).

Skills and experience

Essential

• Proven experience in partnership or stakeholder management, ideally in civil society, education or government.

• Strong strategic thinking, and a drive to identify and jump on opportunities for collaboration and growth.

• Excellent relationship-building, communication and influencing skills.

• High emotional intelligence and ability to navigate complex relationships in a growing space.

• Strong project management and organisational skills, and ability to manage multiple priorities.

• Confident working with the youth or education sectors (teaching/youth work not required).

• Experience of submitting evidence to Government, drafting quasi-academic reports or policy briefings, or responding to consultations. An academic background is not needed, but you must be comfortable engaging with policy and research.

• Knowledge of, and interest in, UK politics and democratic engagement.

• Self-motivated, resilient and solutions-focused.

• Willingness to work occasional evenings/weekends and travel within the UK.

Desirable

• IT literacy, including strong use of Google Workspace.

• Experience using CRMs or managing databases.

• Experience evaluating partnership impact and producing reports.

How to apply

Please apply via Charity Job with the following:

• Your CV (no more than two pages).

• A supporting statement of no more than one A4 page, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.

The closing date is 11:30pm, Saturday 20th June 2026.

Screening calls are planned for the week beginning Monday 29th June, with interviews to follow in early July.

Anticipated start date will be August or September, depending on notice period.

What does it take to lead the national voice for special schools at a time of real change?

Chief Executive Officer (CEO) – National Association of Special Schools (NASS)

National – home-based, with regular travel across England and Wales, particularly London

£90,000–£110,000 per annum

Full-time, permanent.

About NASS 

The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.

We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.

This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.

As our next Chief Executive, you will:

• Strategy & Impact: Lead NASS through a period of policy and structural change, ensuring the organisation remains clear on purpose, responsive to members and influential in the SEND landscape.
• Governance & Finance: Work closely with the Board of Trustees to provide strong governance, prudent financial stewardship, robust risk management and clear strategic oversight.
• Operational Leadership: Provide confident leadership to a small, remote team, strengthening collaboration, accountability, resilience and a positive, high-trust culture.
• Income Generation: Oversee budgeting, planning and reporting while developing thoughtful opportunities to diversify income through membership, partnerships, events and related activity.
• Community & Partnerships: Build and sustain trusted relationships with government, parliament, regulators, sector bodies and member schools, ensuring NASS remains relevant and well connected.
• Member Services: Protect and enhance the practical offer to members, from briefings and special interest groups to conferences, webinars, training and peer-to-peer learning.
• Brand & Profile: Act as a credible public ambassador for NASS, helping to modernise communications and broaden the organisation’s voice beyond a founder-shaped model.
• Future Growth: Shape a distributed leadership profile and support a more varied, accessible and engaging approach to membership, advocacy and communications.
• A seasoned senior leader with experience in a charity, membership body, education or public sector setting, and a clear track record of leading through change.
• A strong strategic thinker, able to absorb complex information quickly and translate it into clear, practical direction.
• A confident communicator with the gravitas to represent NASS with members, staff, trustees, MPs, peers, media and national partners.
• A politically astute relationship-builder, comfortable navigating a complex and fast-moving external environment.
• Experienced in governance, with a sound understanding of working with boards or trustees and supporting effective decision-making.
• Numerate and commercially minded, with experience of budgets, financial planning, income generation or partnership development.
• Credible, approachable and resilient, with the emotional intelligence to lead well in a high-profile, remote and sometimes uncertain context.
• Direct SEND experience would be a significant advantage, alongside understanding of specialist education or similarly complex stakeholder environments.

Why NASS?

• This is a chance to lead a respected, member-led organisation with a strong national reputation and a clear public purpose.
• You will help shape the future of specialist education at a time when SEND reform is high on the agenda.
• NASS has a loyal, experienced and collegiate remote staff team, supported by an active Board of Trustees.
• The organisation offers a genuinely influential platform, with strong connections across the sector and with government.

Application

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 8th June 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role:

We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
 

Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
 

This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
 

What You’ll Do

• Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
• Provide clinical guidance and day-to-day support to CYP counsellors and therapists
• Line manage allocated CYP staff and contribute to recruitment, induction and staff development
• Oversee group work programmes, including family support groups
• Undertake the role of Designated Safeguarding Officer for the CYP team
• Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
• Provide guidance on complex safeguarding concerns and ensure appropriate escalation
• Contribute to service improvement, contract delivery and performance monitoring
• Build and maintain effective relationships with external agencies and partners
• Deputise for the CYP Clinical Lead where required

About You

• Degree-level qualification in counselling or psychotherapy (or equivalent experience)
  Professional membership with an accredited counselling/psychotherapy body
  Minimum of 200 hours post-qualification supervised client work
  At least 3 years’ experience working with children and young people affected by rape and sexual violence
  Experience leading or supporting a team
  Strong knowledge of safeguarding legislation (children and adults)
  Completed Level 3 safeguarding training
  Experience in the Violence Against Women and Girls (VAWG) sector
  Understanding of trauma-informed, survivor-centred and feminist practice
  Experience working with diverse communities
  Ability to use data and outcomes to support service improvement
• Experience working with marginalised or under-served communities
  Knowledge of housing, welfare benefits or related legislationn

This role offers the opportunity to:

• Take the next step in your leadership journey
• Gain experience of safeguarding, clinical leadership and service development
• Support and develop a dedicated team of CYP practitioners
• Contribute to the future direction of CYP therapeutic services at RCSL
• Be part of a dynamic, creative and values-led organisation

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values

Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Chief Executive Officer (Part-time, 3 days/week)

Veterans With Dogs (VWD) is seeking an experienced, values-driven and credible Chief Executive Officer (CEO) to lead our charity into its next chapter. This rare and exciting opportunity offers the chance to guide a small, high-impact team at a pivotal stage in the charity’s growth.

Location: Flexible / UK-based, with regular travel to Exeter, training sites, and key meetings as required. We are flexible in how this is structured, and relocation is not required.
Salary: £45,000–£55,000 pro-rata (equivalent to £27,000 - £33,000 for 3 days/week) + 3% pension contribution
Contract: Permanent

Hours: 21 hours / 3 days per week

Holiday: 28 days per annum (FTE), plus bank holidays
Reports to: Chair of Trustees
Direct reports: 3

About Veterans With Dogs

Veterans With Dogs is a UK charity that transforms the lives of Armed Forces veterans living with mental health challenges. Through the provision of highly trained assistance dogs and trauma-informed support, we help restore purpose, independence, and dignity to those who have served.

Founded in 2012, our work addresses a vital gap for veterans living with PTSD, anxiety, depression, and complex trauma. Through our award-winning PALS™ (Partner Animal Life Skills) programme, we support veterans to rebuild their lives, with the constant support of a trusted companion by their side.

Following a period of governance transition and renewal, we are entering a new and exciting phase. We are strengthening leadership, systems, and strategy to ensure long-term sustainability and greater reach, while maintaining the quality, care, and integrity that sit at the heart of our work.

We recognise that this is a senior leadership role within a small organisation and are committed to flexibility in how the role is delivered. We are open to conversations around working patterns and location to ensure we attract the strongest possible candidate.

We are also open to shaping aspects of the role around the strengths and location of the successful candidate.

We would particularly welcome candidates who can bring fresh perspective, while respecting and building on the strong foundations already in place.

This is an opportunity to shape the future of a respected and growing charity at a pivotal moment, with genuine scope to influence strategy, culture, and long-term impact.

The Role

The CEO will provide strategic direction, operational oversight, and cultural leadership for Veterans With Dogs. Working closely with the Board of Trustees, the CEO will oversee the delivery of the charity’s mission, ensure operational excellence, develop our long-term strategy, and foster a values-led and high-performing team.

This is a hands-on, multi-dimensional leadership role, ideal for a calm, pragmatic, and inspiring individual with experience of organisational stabilisation, stakeholder engagement, and sustainable growth. You will build strong relationships with the team and stakeholders, maintaining a visible and engaged leadership presence both in person and remotely.

This is a genuinely part-time role with a focused and manageable scope, supported by an engaged Board of Trustees and a committed team. The role is designed to be sustainable within the allocated hours.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of an interim plan and longer-term organisational strategy
• Translate strategic goals into clear operational priorities and plans
• Foster a compassionate, inclusive, and mission-aligned organisational culture
• Act as a credible and inspiring ambassador for Veterans With Dogs with stakeholders, funders, partners, and the public
• Guide the charity through stabilisation and values-led, sustainable growth

Governance & Compliance

• Ensure compliance with all relevant charity law, regulation, and best practice
• Work in partnership with the Board of Trustees, supporting effective governance and reporting
• Implement and embed improvements in HR, finance, safeguarding, IT, and operational systems
• Lead on organisational risk management, ensuring policies and procedures are in place and regularly reviewed

Operations & Programme Delivery

• Oversee day-to-day operations to ensure safe, ethical, and effective service delivery
• Ensure safeguarding standards are upheld for both veterans and dogs
• Drive continuous improvement in programme quality, delivery, and impact measurement
• Ensure operational systems and data processes are robust, compliant, and fit for purpose

People & Culture

• Lead, support, and nurture a small, dedicated staff team and wider network of volunteers
• Promote staff wellbeing, clear communication, and professional development
• Work with trustees to assess future staffing needs and build leadership capacity

Finance & Sustainability

• Work with trustees and advisors to ensure sound financial management and reporting
• Contribute to financial planning, budgeting, and development of a sustainable reserves policy
• Help diversify income streams, supporting fundraising efforts, corporate partnerships, and individual giving

Fundraising & External Relations

Build and maintain relationships with funders, donors, corporate partners, and sector allies

• Collaborate with the fundraising trustee to develop new funding opportunities
• Represent the charity externally with credibility, transparency, and professionalism
• Strengthen partnerships with ADUK, ADI, Cobseo, and other key membership bodies

Person Specification

Essential

• Senior leadership experience within a charity, social enterprise, or values-led organisation
• Strong knowledge of charity governance, regulation, and trustee relationships
• Experience leading teams through organisational change or stabilisation
• Financial literacy with experience of budgeting, reporting, and planning
• Excellent communication and interpersonal skills across diverse stakeholders
• A calm, values-based, and ethical leadership approach

Desirable

• Experience in health, mental health, veterans’ services, or trauma-informed work
• Experience working with boards during periods of strategic or leadership transition
• Fundraising and/or income generation experience
• Understanding of safeguarding best practice (for people and/or animals)
• Lived experience of the military or charity sectors (not essential)

Our Commitment

Veterans With Dogs is committed to equity, diversity, and inclusion. We actively welcome applicants from all backgrounds and strive to create a supportive, respectful, and empowering workplace. We recognise the value of lived experience and are committed to continuous learning as an organisation.

How to Apply

Please apply via Charity Jobs.

If you would like a confidential conversation before applying, we would be happy to speak with you.

Closing date to apply: 5pm on Monday 15 June 2026

• First interviews (online): week commencing 22 June 2026
• Second interviews (in our Exeter office): TBC

Previous applicants need not reapply, thank you.

Veterans With Dogs is a registered charity in England and Wales (No. 1161554).

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

Applicants must have the right to work in the UK. 

This role is offered on a consultancy/project basis rather than as a salaried position. Renumeration will be agreed as a total project budget, not a salary, and will reflect the scope and deliverables of the assignment.
 

There are no fixed weekly working hours. The consultant will have up to three months to complete the agreed deliverables and may determine how and when the work is undertaken within this timeframe (for example, delivering the work in a shorter period if preferred).
 

The role is not office-based. Meetings will take place as required with the Director of Programmes, either virtually or in person, to support progress and delivery.
 

About the Role

We are now seeking a Frontline Programme SOP Freelance Writer to join our Programmes Department on a temporary basis at this pivotal time for the organisation.
 

The successful candidate will be a highly skilled and sensitive Programme SOP Writer, responsible for developing clear, ethical, and trauma‑informed Standard Operating Procedures (SOPs) across our services, ensuring consistency, safeguarding, and best practice in service delivery.
 

This role is critical to ensuring safe, consistent, and high-quality support for survivors, while strengthening safeguarding, compliance, and operational excellence.

You will work closely with frontline staff, safeguarding leads, and leadership to document and improve processes across support services, ensuring all procedures reflect feminist principles and survivor-centred care.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 1 - 3 weeks.

Due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
 

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
 

What You Will Do

• Map and document end-to-end processes across all four frontline support services (e.g., intake, risk assessment, case management, referrals, crisis response)
• Develop trauma-informed, survivor-centred SOPs that prioritise safety, dignity, and confidentiality
• Collaborate with frontline practitioners to capture real-world workflows and best practices
• Ensure SOPs align with safeguarding policies, legal requirements, and ethical standards (e.g., data protection, confidentiality, consent)
• Standardise documentation formats, language, and terminology across programmes
• Identify gaps, risks, and inconsistencies in current processes and recommend improvements
• Support the integration of feminist principles into operational procedures
• Produce practical guidance documents to support staff training and onboarding
• Create processes for regular reviews and updates of SOPs to reflect evolving best practice and legislation

About You

Person Specification - Essential

• Proven experience writing SOPs, operational manuals, or process documentation in sensitive service environments
• Strong understanding of trauma-informed practice and survivor-centred approaches
• Experience working with or within services supporting survivors of sexual violence, domestic abuse, or similar contexts
• Excellent written communication skills with the ability to handle sensitive subject matter appropriately
• Strong stakeholder engagement skills, particularly with frontline practitioners
• High attention to detail and ability to maintain confidentiality and ethical standards
   

Desirable

• Comprehensive, trauma-informed SOPs for all key programme areas
• Process maps and workflows for service delivery pathways
• SOP templates and documentation standards
• Recommendations for strengthening safeguarding, consistency, and service quality
   

What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
 

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:
 

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced or Basic DBS
 

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining your suitability for the role Applications should be sent in PDF format to (no more than a 1000 words)
• Closing date: until filled 
• Interview date(s): on a rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

Our client is a fantastic organisation that enables local people to support local causes, making grants to small charities and voluntary groups working in communities across Berkshire. They work with individuals, companies and other organisations to assist in delivering their charitable aims and develop longer-term strategic giving programmes.  

For 40 years, they have championed local giving, building partnerships with like-minded people and organisations. Through their tailored philanthropy advice, they help to match their supporters’ aims with the many small, effective local charities offering solutions to local issues. 

In recent years they have made grants in excess of £1 million per annum and the endowment fund has grown to £14 million providingsustainable future support for generations across Berkshire. 

Chief Executive Officer 

c£80,000 + benefits 

Based in Berkshire, with travel and evening engagements. This role is Hybrid with 1-2 days a week working from home each week depending on commitments 

This is a fantastic and unique opportunity for a new ambitious Chief Executive to lead the foundation into its next phase of growth in strategic philanthropy, with a clear emphasis on income generation, external engagement, and strategic expansion. 

As the public face of the organisation, you will champion local philanthropy, build strong relationships with donors and partners to deliver effective support for the local community, and provide inspiring services for donors.

As a leading grant maker in the Royal County of Berkshire, they are committed to developing the financial support it already generates within the voluntary sector. Key responsibilities will include: 

• Develop new opportunities for fund development through new business, Corporates, small to medium size businesses and with individual donors and supporters across Berkshire 

• Contribute to the strategic development of the organisation, setting strategy and overseeing Governance 

• Develop a robust marketing and communications strategy 

The successful candidate will bring a commercial outlook and strong interpersonal and stakeholder management skills, with the ability to work effectively across a wide range of audiences, both collaboratively with a passionate staff team and independently. 

If you are passionate about making Berkshire a better place to live and work, we would love to hear from you.

Further details can be found on the Prospectus website.

How to Apply 
 
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link.
 
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
 
If you wish to apply using an alternative format, please contact Prospectus.

 
If you would like to have an informal conversation about the role, please contact our retained partners via email with your CV: 
 
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. 
 
Recruitment Timetable 
Deadline for applications: Sunday 7th June (midnight) 
Interviews with Prospectus online: 16th – 23rd June
Interviews with the organisation, in-person: 8th July

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.

⌚ Hours: 37.5 hours per week (with the occasional Saturday)

We are looking for a compassionate and professional Client Care Coordinator to join our supportive team. This is a rewarding customer-facing role where you will support clients both in person and over the phone, providing reassurance, clear information, and a calm, empathetic approach during what can often be sensitive or challenging situations. We are seeking someone who is confident working with the general public and passionate about delivering exceptional care and support.

What we’re looking for:

• Previous customer-facing experience, ideally working directly with the general public
• Strong communication skills with the ability to remain calm, empathetic, and professional in difficult or emotional situations
• A caring, approachable nature and a genuine desire to support others

Full training and ongoing support will be provided, along with great transport links, on-site parking, and only one Saturday shift every two months.

Interviews for successful candidates will take place on Friday, 29th May.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

This is an extremely exciting time to join the team, as we anticipate the implementation of new homelessness legislation that holds the potential to be world leading and seek to develop relationships with the newly elected Senedd and Welsh Government.

You will lead our agenda in Wales to achieve positive and lasting change to end homelessness. This is an extremely exciting time to join the team, as the Wales Government introduces homelessness prevention legislation that will be world leading.

Location: Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ. Option of hybrid working from home (minimum 1 day a week in the Skylight) with the ability to travel across Wales and within the UK for training and meetings.

Contract: Fixed term up to 11 months (available as a secondment)

Salary: £57,452 per annum

About the role

As Head of Policy and Communications in Wales you will lead a team working across policy, public affairs and communications to deliver the changes needed to address homelessness in Wales. After the formation of a new government in Wales, this role will be working closely with politicians, government officials, sector leads, and people with lived experience of homelessness to ensure Crisis’ goal of ending all forms of homelessness in Wales is a priority and bring about the changes needed to meet this goal.

About you

To be successful in this role you will have excellent knowledge and experience of developing and securing policy change at a national government level and raising the profile of an organisation through advocacy and strategic communications.

Ideally you will have experience across policy, public affairs and media work, and excel at building stakeholder relations. You will be an experienced spokesperson and understand how to communicate policy matters in a simple and concise way. You will have understanding and knowledge of developing policy and influencing objectives informed by frontline staff and working with people with lived experience of an issue and staff.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June at 23:59

Interview date and location: Friday 26th June, in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.

For more information about our work please visit

@Crisis_Cymru on Instagram

@CrisisWales on X

Crisis Skylight South Wales on Facebook

Registered Charity Numbers: E&W1082947, SC040094

ABOUT THE ROLE 

As we celebrate our 125th anniversary, Wigmore Hall is embarking on an exciting new phase of fundraising, and we are seeking a highly motivated and strategic Legacies and Appeals Manager to join our team. In this pivotal role, you will secure support via legacies and individual giving appeals, meet ambitious annual fundraising goals and continue the growth of The Director’s Fund. The role will drive the acquisition of new donors, cultivate key relationships, and provide exceptional stewardship to our growing community of supporters. The ideal candidate will be results-driven, with a proven track record in individual giving and a proactive, personable approach to building donor relationships.

You’ll be part of a dedicated team working to raise the funds that make everything taking place in this prestigious Hall possible. This is a fantastic opportunity for a driven individual to make a tangible impact, contributing to Wigmore Hall’s continued success and growth, whilst advancing your career in fundraising.

MAIN DUTIES AND RESPONSIBILITIES

LEGACIES

• Lead the implementation of Wigmore Hall’s legacy giving strategy, aligned with overall fundraising priorities. 
• Engage and steward legacy pledgers, managing their relationship with Wigmore Hall. 
• Manage relationships with legators’ families and executors, ensuring they are stewarded at the highest level, and legacy gifts are acknowledged appropriately. 
• Liaise with solicitors, ensuring excellent communication between them and Wigmore Hall. 
• Manage a programme of activity and communications for legacy pledgers and prospective legators, including management of the Wigmore Society and our legacy events. 
• Work with Marketing and Publications departments to develop new materials to promote legacy giving. 
• Manage ‘in memory’ giving. 
• Embed legacy messaging across wider fundraising activity, ensuring supporters at all levels are given opportunities to consider leaving a gift in their Will. 
• Act as an internal ambassador for legacy giving, supporting colleagues to feel confident initiating legacy conversations where appropriate. 
• Be conversant with legacy law, Inheritance Tax rules and sector developments.

APPEALS

• Shape and deliver compelling individual giving campaigns and appeals, including the Hall’s Audience Fund and Gift Aid appeals, as well as additional targeted and bespoke initiatives that inspire support. 
• Take ownership of appeals activity end-to-end, ensuring campaigns are effectively planned and delivered, and contribute to agreed income targets. 
• Contribute to strategies that attract new donors and deepen relationships with existing supporters, identifying opportunities to expand our reach as well as grow and diversify the supporter base. 
• Monitor and evaluate campaign performance, improving engagement and maximising income over time.

COMMUNICATION AND REPORTING

• Act as the primary point of contact for legacy enquiries and oversee the effective management of legacy gifts from notification through to receipt. 
• Ensure accurate and up-to-date records of donors, legacy enquiries, pledges and gifts are maintained on the CRM system (Tessitura). 
• Produce regular reports on legacy and individual giving activity, income and pipeline. 
• Oversee legacy income forecasting and contribute to reporting as required. 
• Ensure that all fundraising activities comply with relevant legislation, GDPR and the Fundraising Regulator’s Code of Practice.

PERSON SPECIFICATION 

• A proactive, confident, and personable approach to building relationships and securing new financial support.
• Experience in face-to-face individual fundraising, with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals. 
• Excellent interpersonal and communication skills, with the ability to engage donors and stakeholders at all levels. 
• Strong attention to detail and the ability to create tailored, strategic plans. 
• A passion for fundraising and a commitment to delivering exceptional donor experiences. 
• Experience using CRM systems (ideally Tessitura) to manage donor data and track progress. 
• High standard of computer literacy. 
• Positive team player with a willingness to collaborate and a professional, solution focused attitude. 
• Accountable for own responsibilities.

Working hours are Monday – Friday, 10am – 6pm. Evening and weekend work will be required with time off in lieu given.

Application closing date: 9am on Monday 8 June 2026 

Interview date: Monday 15 June 2026

***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Please download the full Job Description for more details

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures
• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 

• Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy
• Perk Box

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Please download the full Job Description for more details

Application deadline is 12 June 2026

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.