298 Internal communications and engagement manager jobs

CENTRE FOR AGEING BETTER

Head of External Affairs (Maternity cover) - January 2027 start

· Maternity cover

· Salary £62,388 per annum

· Full or part time (minimum 4 days a week)

· Flexible working options will be supported.

· Central London Office and Hybrid working (at least 6 days a month office attendance)

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

Help shape the UK's response to an ageing society

The Centre for Ageing Better is looking for an experienced, politically astute and ambitious Head of External Affairs to join us on a maternity cover contract.

This is a unique opportunity to lead one of the UK's most influential voices on ageing at a time of significant social, economic and political change. As Head of External Affairs, you will lead our communications, public affairs and campaigning work, helping us secure greater government attention, commitment and action on the opportunities and challenges of our ageing society.

Alongside leading a high-performing team, you will personally drive some of our most strategically important influencing priorities. Working closely with senior leaders across the organisation, you will lead high-profile programmes of work across our action areas of Work, Homes & Communities and Ageism & Inequality, helping to ensure that government, parliamentarians, local leaders and other decision-makers take meaningful action to improve the experience of ageing. These programmes will sit at the heart of our efforts to make ageing a mainstream political priority and secure practical policy change.

This is an ideal role for someone who combines outstanding strategic leadership with a track record of delivering high-impact public affairs, policy and communications programmes that have achieved real-world change.

About you

We're looking for someone who brings a blend of strategic leadership, political awareness and hands-on delivery experience.

You will have:

• Significant experience in public affairs, strategic communications, campaigning and policy influencing.
• A strong track record of securing policy, political or systems change through effective influencing and stakeholder engagement.
• Experience of working successfully with Westminster, Whitehall and other senior decision-makers.
• Demonstrable experience of developing policy positions and translating evidence, research and evaluation into compelling content and influencing narratives.
• Experience of leading high-profile programmes, campaigns or initiatives that have attracted government attention and resulted in action from decision-makers.
• A track record of developing and delivering integrated communications and influencing strategies that achieve measurable impact.
• Excellent writing, stakeholder management and political influencing skills.
• Strong leadership and people management experience, with the ability to motivate and develop high-performing teams.
• The ability to think strategically while also delivering complex projects and responding to a fast-changing external environment.

About us

The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.

We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. 

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply, please follow the link to complete an application form and Equality and Diversity form.

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.

Failure to do so will result in your application being automatically rejected.

We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.

The closing date for this role is 9am on Monday 28th September, with in- person interviews to take place during the week commencing 26th October with an expected W/C 4th January start date.

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Are you a digital marketing professional who loves dogs?
We’re looking for a Digital Advertising Officer to deliver paid digital marketing campaigns, helping spread the word about Dogs Trust.

What does this role do?
As Digital Advertising Officer, you will:

• manage campaigns throughout the full lifecycle, from briefing with our media agency, to building and developing creative assets and copy, with a particular focus on paid social campaigns on Meta Ads and Google Ads,
• optimise and test campaigns, using platform data and Google Analytics 4 (GA4) to track KPIs, interpret performance, and provide actionable, data-driven recommendations to maximise impact,
• work closely with stakeholders across the charity to ensure campaigns are optimised, and all content reaches the appropriate audience.

This role is a fixed term contract until 31st December 2026. Interviews for this role are provisionally scheduled for week commencing 25th to 29th September 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience of working with paid digital advertising campaigns, specifically Meta Ads and Google Ads, underpinned by a strong understanding of pay-per-click advertising and paid social. You’ll also have strong analytics skills, with the ability to interpret data and make decisions accordingly. You’ll need effective time management and prioritisation skills, as this role often juggles multiple, competing priorities. Creative copywriting skills are essential, as well as a passion for Dogs Trust and the work we do.

What does this team do?
The Digital Team is responsible for developing and maintaining Dogs Trust's digital presence, including its website and other online platforms and services. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

You will take the lead role in proactively researching and building a strong pipeline of opportunities, securing and growing income from charitable trusts and foundations, taking on a leadership role in working with senior external and internal stakeholders including funders and teams across the organisation to develop and submit compelling projects and proposals. The role will include the line management of the Trust and Foundation Team and ensure the creation of high-quality applications, ambitious cultivation of donors across key portfolio areas and consistent and appropriate, stewardship of funders.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

The Marketing Content Executive is responsible for creating engaging, audience-focused content that supports fundraising, supporter engagement and brand objectives across digital and offline channels. The role plays a key part in bringing MAF's mission and impact to life through compelling storytelling, effective marketing copywriting and content that inspires supporters to engage, give and advocate. Working closely with colleagues across Marketing, Fundraising and Donor Experience, the role develops and adapts content for campaigns, supporter journeys, email communications, web pages, social media and printed materials, ensuring communications are creative, consistent and aligned with organisational priorities. The role also provides support for the development of supporter engagement activities and selected events, helping to create meaningful experiences that strengthen supporter relationships.

Salary:£32,510.27 

Location: This role will be based at our Folkestone office, operating on a hybrid working arrangement with 2 days a week in the office.

Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.

Closing date:7 October 2026

Responsibilities

Campaigns and content

• Write, edit and proof high-quality copy tailored to channel and audience ensuring clarity, consistency and alignment with brand tone and messaging; brief designers and videographers as needed.
• Support in the maintenance of MAFs asset register and ensure brand consistency across the relevant touchpoints.
• Support the creation of case studies and story gathering in collaboration with programme, communications and fundraising colleagues.
• Create, update and maintain copy for content across multiple marketing channels, including website pages, email communications and campaign assets.

Digital marketing and analytics

•  Set up campaign tracking (e.g. UTM parameters, QR codes, short links) and ensure accurate tagging across channels.

Supporter journeys and fundraising collaboration

• Work collaboratively with donor experience and supporter engagement colleagues to develop content that supports supporter journeys, appeals and stewardship, and improves engagement outcomes.
• Help segment audiences and tailor content to increase engagement and Donor Income – one-off, regular and monthly.
• Ensure supporter-facing content reflects organisational purpose, values and safeguarding standards.

Events

• Support the Marketing & Events Coordinator in delivering supporter and fundraising events, including assisting with event preparation, materials, creative content and on-the-day delivery.
• Contribute creative storytelling ideas and engagement concepts for supporter experiences and engagement tools, including the MAF Cube and future event activities.

 Project management and ways of working

• Champion cross-team collaboration and clear communication; develop simple checklists and templates to aid consistency.
• Maintain orderly files and version control for campaign materials and approvals.

 Brand, compliance and risk

• Uphold brand, tone of voice and accessibility standards across all outputs.
• Comply with GDPR, PECR and fundraising regulations; handle personal data securely and ethically.
• Follow organisational policies, including safeguarding, health and safety, and inclusion.

 Any other responsibilities as requested by your line manager.

This job description reflects the current requirements of the role. As duties and responsibilities change and develop, this will be reviewed and will be subject to amendment in consultation with the post-holder.

Tasks common to all staff:

1. Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer.
2. To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
3. To keep line manager informed of all relevant and timely information.
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner.
5. To abide by MAF UK’s Safeguarding and Conduct Policies, and all other organisational policies provided on the Intranet.

Terms:

• At least 36 hours with 1 hour for lunch daily unpaid per week.  Hours should be agreed with line manager according to the flexible working policy.
• Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings etc. on weekends.
• Annual leave entitlement of 22 days (158.4 hours) per year and 8 days (58.5 hours) paid public holidays per year.
• Non-contributory pension scheme (10%) salary.

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

This is an opportunity to join a dynamic and successful fundraising, engagement and communications team, helping to drive forward an organisation that is seeking to grow and develop to meet a changing conservation environment for whales and dolphins.

We are looking for someone that can lead a team but will also be a fundraiser in their own right, willing to initiate and take on projects. They need the experience to drive the strategic direction, innovation, and operational excellence needed to grow fundraising income, strengthen brand awareness and deepen engagement with donors and supporters.

The successful candidate will be an important part of WDC’s senior management team, working closely with the CEO and other senior colleagues to lead the organisation into its next stage of development, building resilience and impact in all that we do.

Stella Maris UK is looking for an experienced and confident Senior HR Manager to drive and deliver our people-focused HR strategy that supports employee wellbeing and organisational growth.

About the Role

Reporting to the Director of Resources, this is a senior leadership role with responsibility for promoting the vision, mission and values of the organisation. 

You’ll oversee all aspects of human resources, including recruitment, employee relations, performance management, learning and development, and policy implementation, and will provide leadership and support to the HR team. 

You’ll also work collaboratively across the organisation to foster a positive, inclusive and high-performing workplace culture. 

About You

We’re looking for a confident leader with experience in human resources leadership, employee relations, organisational development, workforce planning, and people management, as well as experience in leading teams and building strong relationships with a wide range of internal and external stakeholders.

You’ll;

• Have CIPD or equivalent professional HR qualification.

• Be educated to degree level or equivalent experience.

• Have experience managing HR functions within a charity, not-for-profit, public sector, or mission-driven organisation.

• Have experience of advising senior leaders on people matters.

• Have strong knowledge of UK employment law and HR best practice.

• Have strategic thinking and organisational development capability.

• Have strong communication, coaching, and influencing abilities

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.

Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.

About the role

This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.

The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.

You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.  

This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.

The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.

Key Responsibilities

Fundraising strategy and leadership

● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.

● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.

● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.

● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.

● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.

● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.

● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.

● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.

● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.

Pipeline and income generation

● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.

● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.

● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.

● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.

● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.

• · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
• · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.

Grant Management and Renewal

· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.

· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.

· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.

· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.

· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.

· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.

Fundraising Systems, Finance and Reporting

● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.

● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.

● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.

Line management, collaboration and worker-led fundraising

· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.

· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.

· Manage freelancers, agencies or consultants as required.

· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work

· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.

· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.

· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.

· Actively contribute to a values-led, inclusive and collaborative working culture.

· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.

Communications and narrative

● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.

● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.

● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.

Governance, compliance & organisational reporting

● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.

● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.

● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.

● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.

PERSON SPECIFICATION

Please refer to the attached full Job Description and Person Specification for detailed requirements.

Key Essentials:

• Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.  
• Experience of building and maintaining strong stakeholder relationships. 
• Experience developing and delivering fundraising strategies
• Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
• Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
• Advanced level degree or equivalent professional experience in Fundraising or a related field 

How to Apply

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)

Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.

Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation's Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October

As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation's profile, reach and influence during a critical period for the organisation.
You'll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation's programmes, membership, fundraising, policy and stakeholder engagement objectives.

Core responsibilities within the role will include:

• Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
• Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
• Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
• Lead on managing and maintaining FNF's website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
• Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
• Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
• Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
• Oversee a continuous record of Florence Nightingale Foundation media and social media activity
• Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the 'go to' organisation for the nursing and midwifery professions
• Support fundraising team by leading on key donor stakeholder communications
• Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
• Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
• Work with the Head of People and Operations to lead internal communications support and messaging
• Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
• Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills

We'd love to hear from individuals with the following skills and experience:

• Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
• Experience of, or demonstrable evidence of the capacity to, manage a small team
• Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
• Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
• Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
• Experience of applying and advising on brand identity
• Excellent communication skills, able to develop engaging stories using a range of communications channels
• Highly organised with ability to prioritise effectively and complete work on time.
• Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.

At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.

Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.

The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.

The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.

The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.

As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.

This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.

Key responsibilities

Strategy and Leadership 

• Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
• Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
• Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
• Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
• Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms 
• As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
• Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning 
• Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer

Volunteering programme 

• Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
• Oversee programme quality and effectiveness across all volunteering activities.
• Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
• Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
• Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
• Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.

Pro Bono programme 

• Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
• Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
• Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
• Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
• Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
• Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
• Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery. 
• Ensure an effective team approach to project identification, prioritisation and matching across the programme.
• For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
• Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
• Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
• Own quality assurance, review programme outcomes and impact data to drive continuous improvement
• Collaborate with the Events team to design and run relevant supporter engagement events.

Relationship Management and Donor Engagement 

• Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
• Lead strategic account management of donors and supporters.
• Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
• Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
• Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
• Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.

Operations, Systems and Reporting 

• Oversee the effective administration and operational delivery of the engagement function.
• Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
• Maintain oversight of engagement pipelines, financial tracking and programme reporting.
• Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
• Develop and improve systems, processes and operational efficiency across the engagement function.
• Ensure all activities comply with organisational policies, procedures and best practice.

Cross-Organisational Working

• Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
• Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
• Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
• Attend and support Impetus events where required.
• Represent the Philanthropy team on internal projects, working groups and committees.
• Support wider team priorities and contribute to a collaborative and inclusive working culture.

Person specification

Essential

• Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
• Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
• Experience translating strategic priorities into operational plans, objectives and delivery.
• Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
• Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
• Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
• Strong analytical and organisational skills.
• Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
• Excellent written and verbal communication skills.
• Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
• A collaborative and flexible working style with the ability to work cross-functionally.
• Commitment to the mission and values of Impetus.
• A strong commitment to equality, diversity and inclusion.
• Experience working in, or closely with, the charity, youth, education or employment sectors.

Desirable

• In depth understanding of the corporate donor and philanthropy landscape.
• Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
• Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
• Experience working with Salesforce.
• Expertise in evaluation or impact measurement.
• In-depth understanding of the education and/or youth employment sectors in the UK.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 28th September 2026.

2nd Interviews will take place on w/c 5th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Age UK is one of the Richmond Group of Charities (RGC), a coalition of 15 health and care charities working together to improve care for people with long-term health conditions (LTCs).

They host the RGC's We Are Undefeatable physical activity programme which is funded by Sport England until March 2028. It aims to support people with LTCs to become more physically active, including by influencing national and local policy and practice to tackle systemic barriers as well as delivery of a social marketing campaign to encourage individual behaviour change.

To support this work, we need an Engagement Officer to play a pivotal role in driving forwards the system change we're seeking by managing impactful partnerships and collaborations.

This role is offered as a fixed term contract until 31st March 2028 and will:

* Support delivery of our engagement activity and place plan, working with external and internal, national and local stakeholders
* Report to the Senior Engagement Manager within the Influencing and Engagement Team
* Work closely across the whole We Are Undefeatable team, the Richmond Group secretariat and our coalition members.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.

Closing date for applications Friday 18th September
Interview date - Thursday 1st October - in person, at our London office. EC3N 2LB
Age UK Grade - 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Developing and managing successful partnerships and relationships, working collaboratively to co-design projects for mutual benefit A, I
* Supporting end-to-end project delivery and the effective monitoring and evaluation of deliverables and outcomes A, I
* Coordinating, facilitating and presenting at events such as communities of practice, conferences, workshops, and seminars to a range of different stakeholders of varying seniority levels I, P

Skills and knowledge
* Knowledge of physical activity and behaviour change in the context of health A
* Well-developed understanding of the lived experience of people with multiple long term health conditions I, P
* An understanding of current practice in the sport, leisure and physical activity sector and awareness of the health landscape I, P
* Excellent organisational and administrative skills with the ability to prioritise workload, maintain systems, meet competing deadlines and work calmly and confidently under pressure A, I
* Ability to work in a fast paced, complex environment and collaborate with a diverse range of stakeholders I
* Proactive, creative and flexible approach to identifying and taking forward opportunities, shaping new ideas and partnerships I, P
* Ability to manage records, databases and monitoring systems and compile monitoring and evaluation reports I
* Excellent interpersonal, oral and written communication skills with a flair for adapting tone and message for different audiences to galvanise action A, I, P
* Excellent team working skills along with an ability to use own initiative and work independently A, I
* Proven ability to network and build effective working relationships and partnerships I, P

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
* Working with external agencies I
* Working with people with long-term conditions and utilising lived experience research and insight to shape plans and delivery A, I, P

Skills and knowledge
* An awareness of system change and systems thinking A, I, P
* Awareness of different evaluation approaches for behaviour and systems change I, P

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Supporter Care Manager
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Supporter Care Manager within the Fundraising Operations Team. If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
The Fundraising Operations Team plays a vital role in supporting the National Autistic Society's fundraising activities and supporter engagement. Working closely with fundraising, data services and operational teams, we ensure supporters, donors and members receive an excellent experience while maintaining the highest standards of compliance, governance and operational effectiveness. The team champions a supporter-focused culture and continuously seeks opportunities to improve supporter journeys, engagement and retention.

About the Role
We are looking for an experienced and proactive Supporter Care Manager to lead our Supporter Care function and deliver an exceptional supporter experience. You will oversee the day-to-day operation of the Supporter Care team, ensuring supporters, donors, members and enquirers receive high-quality and timely responses across all interactions. You will also provide strategic leadership on fundraising compliance, supporter experience and continuous improvement, helping to strengthen supporter relationships, maximise engagement and support long-term income generation.

What You’ll Do

• Lead and develop the Supporter Care team, ensuring high performance and excellent service delivery.
• Champion a supporter-centred approach, using feedback and insight to improve supporter journeys and engagement.
• Oversee fundraising compliance activities, ensuring adherence to fundraising regulations, GDPR and internal policies.
• Manage supporter feedback and complaints, including regulatory reporting requirements.

What We’re Looking For

• Experience leading supporter care, customer service or contact centre operations.
• Proven experience managing and developing teams and improving operational processes.
• Knowledge of fundraising regulations, the Code of Fundraising Practice and UK GDPR requirements.
• Strong leadership, stakeholder management and communication skills.

This advert is for a Permanent, Full Time position at 35 hours per week. Occasional flexibility may be required to support organisational priorities.

This role is Hybrid. We are flexible regarding work location and support hybrid working arrangements. The role is primarily office and home based with occasional travel for meetings, training and events as required.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• Flexible Benefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.