It trainer jobs in Watford, hertfordshire

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
• user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
•  innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

We are seeking a dedicated and compassionate Independent Advocate to join our team on a zero-hours contract. This role involves providing high-quality advocacy support across various disciplines, ensuring individuals have a voice in decisions that affect their lives.

You will work with people in hospitals, care homes, their own homes, and within the community, supporting them to understand their rights and choices. The role requires travel across London.

Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.

Key responsibilities

î  Provide independent advocacy under the Care Act 2014, supporting individuals to understand and exercise their rights.

î  Act as an Independent Mental Capacity Advocate (IMCA), representing individuals who lack capacity to make specific decisions.

î  Undertake the role of a Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS).

î  Support individuals through Rule 1.2 advocacy, ensuring their views are represented in court proceedings.

î  Provide Independent Mental Health Advocacy (IMHA) for individuals detained under the Mental Health Act.

î  Work directly with clients, ensuring their wishes and needs are heard and respected.

î  Maintain accurate records and adhere to relevant policies, procedures, and legislation.

General responsibilities

î  Participate in team meetings and training.

î  Participate in personal, team and organisational development.

î  Contribute to monitoring reports.

î  Keep to our policies, including health & safety, and risk regulations.

î  Work to our mission, vision, and values.

î  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

î  Willingness to travel across London for client visits

î  Ability to work independently and manage a varied caseload

î  Strong commitment to upholding individuals’ rights

î  Understanding of the role and responsibilities of an advocate.

î  Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.

î  Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.

î  Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.

î  IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).

î  Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

î  Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.

î  Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.

î  Commitment to ongoing professional development.

î  Willingness and ability to travel across all London boroughs and surrounding areas as required by the service.

î  Ability to undertake occasional journeys outside London, which may involve travel times of up to 2–3 hours each way.

î  Flexible approach to working hours and locations.

î  Ability to work independently and manage travel arrangements effectively.

Desirable knowledge, experience and qualifications:

î  Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.

î  Knowledge of the Mental Health Act / Mental Capacity Act / Care Act/DolS and other statutory legislation as it applies to advocacy.

î  Knowledge of mental health sections and social care services, including current issues in policy and practice.

î  Experience working with vulnerable individuals in a health or social care setting

î  Understanding of the Accessible Information Standard.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Individual Giving & Supporter Experience Officer

Salary : £28,500 per annum to £310000 per annum depending on experience. 
Contract: Permanent
Hours: Full Time, 37 Hours Per Week (30 hours will be considered) 
Location: Hatfield / Hybrid 

About us

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures.

About the Role

We’re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income.

This is a brilliant opportunity to shape how we connect with supporters—building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire.

The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working.

The Difference You’ll Make

In this role, you’ll help transform compassion into action—developing engaging ways for people to support our work and feel connected to the difference they make.

You’ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired.

Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness.

What You’ll Be Doing

You’ll have a varied and creative role, including:

• Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship
• Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care
• Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels
• Creating and improving supporter journeys to enhance engagement and long-term support
• Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity
• Monitoring performance, reporting on income and identifying opportunities for growth
• Supporting the delivery of seasonal campaigns and fundraising appeals
• Collaborating with colleagues to ensure consistent messaging and impactful storytelling
• Working with digital colleagues to maximise online engagement
• Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid)

• Supporting wider fundraising activity and contributing ideas for continuous improvement

 What We’re Looking For

We’re keen to hear from people who are:

• Passionate about making a difference and motivated to support a meaningful cause
• Skilled at building relationships and engaging people from diverse backgrounds
• Creative and confident communicators, both written and verbal
• Comfortable using data and insight to inform decisions and improve outcomes
• Organised and able to manage multiple priorities and deadlines
• Positive, proactive and solutions-focused, with a “can do” attitude
• Committed to inclusive, respectful and ethical practice

You’ll also bring:

• Experience or understanding of fundraising, supporter engagement or communications
• Experience using a CRM system and digital tools (e.g. Mailchimp)
• Strong IT skills (Word, Excel, Outlook and reporting tools)

Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential—we welcome transferable skills and a willingness to learn.

What We Offer

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 19th June 2026

Interviews planned for 30th June and 1st July 2026

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

About Your Place...

Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma.

The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times.

They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect.

Duties & Responsabilities:

·Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.)

·   Support Customer Services with planned room health & safety checks.docx.pdf)

·Provide first-line response to reactive maintenance, cleaning and repairs

·Carry out minor building repairs including decorating, plumbing and fabric repairs

·Check plant rooms and boilers for leaks and general condition

·    Ensure equipment is well maintained and safely stored

·Ensure portable electrical appliances are tested as required

·Use hand and power tools safely and effectively

·Assist with inspections of grounds, buildings and facilities

·Undertake general janitorial and porterage duties

·Maintain accurate digital documentation and records

·Ensure equipment is well maintained, adequately stored and meets all safety requirements

Health & Safety

·Ensure Health & Safety procedures are consistently implemented

·Contribute to risk assessments and implement actions

·Monitor subcontractors to ensure compliance and quality of work.docx.pdf)

·Proactively identify and report hazards across properties

·Clear snow and ensure safe access during adverse weather

Working with Residents & Environment

·Engage with residents in a respectful, trauma-informed and non-judgmental way

·Work within occupied properties with sensitivity and awareness of resident circumstances

·Build positive, professional relationships while maintaining clear boundaries

·Remain calm and professional when dealing with distressed or challenging individuals

·Report safeguarding concerns appropriately and follow organisational procedures

·Work collaboratively with housing and support teams to ensure a coordinated approach

Service Delivery

· Proactively walk communal areas and report maintenance, safety or cleaning issues

·Monitor and action tasks through internal systems in a timely manner

·    Ensure all duties align with organisational policies and performance standards

·Undertake other duties within the scope of the role as required

                                                                      IMPORTANT INFORMATION

·This is not a standard maintenance role and involves working in environments affected by complex social issues

·Properties may at times be in poor condition due to resident circumstances

·You may encounter behaviours linked to mental health challenges, trauma, or substance use

·The role requires resilience, adaptability, and a strong values-based approach

Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team.

Experience

·Experience of risk assessment or a health & safety qualification

·Experience of building cleaning and maintenance, handyperson or caretaking duties.

·Experience working in social housing, supported housing, homelessness services or similar environments (desirable)

·Experience working with vulnerable adults or individuals with complex needs (desirable)

Qualifications

·Building trade or health & safety/facilities management qualification

Skills & knowledge

·Good understanding of health and safety requirements within a building environment

·Good communication skills

·Good IT and systems skills

Abilities

·Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries

·Ability to manage own work load effectively and under pressure

·Ability to accurately input information on a database or information systems

Personal qualities

·Confidence to challenge where necessary in relation to property / security matters

·Diplomatic and tactful

·Patient and tolerant

·Self-motivated and enthusiastic

·Honesty, reliability and punctuality

·Good interpersonal skills

Desirable criteria

·Full driving licence

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements of the role Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Please see the job description and person specification for the full list of requirements and specifications.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of the induction period with a minimum 60% office based. 

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program. 

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Want to use your Communications and Marketing skills to help combat the crisis of homelessness? 

As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation. 

*Please note this role is part time (4 days per week.)

Total pay per year is: £30,400 per anmum

WHO WE ARE  

The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.  

Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctuary.  

When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.  

We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.  

JOB OVERVIEW AND OBJECTIVES 

This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy. 

Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach. 

A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Champions Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website. 

KEY RESPONSIBILITIES AND DUTIES  

• Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences. 

• Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope. 

• Produce dynamic newsletter content that strengthen reader engagement and drives action. 

• Work with the Head of Fundraising and Communications to ensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice. 

• Handle press enquiries and proactively promote 999 Club’s work across media channels. 

• Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth. 

• Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support. 

• Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates. 

• Produce regular reports, data and analytics on social media and website activity to inform strategy.

• Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings. 

• Maintain and update the WordPress website, applying best practices in SEO and accessibility. 

• Support colleagues with research, case studies, consultations, and other initiatives.

• Stay at the forefront of digital trends by networking, researching, and attending CPD and training.  

• Engage with the wider sector on regional and national campaigns. 

PERSON SPECIFICATION 

Qualifications 
Desirable: 

• Evidence of Continuing Professional Development e.g. courses, training, other or qualifications. 

• Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession. 

Experience and knowledge 

Essential: 

• Proven expertise in communications, marketing, and brand development. 

• Strong customer service and public relations skills. 

• High confidence with IT systems and a willingness to learn new platforms. 

• Experience maintaining a CRM database. 

• Experience in website design, management, and upkeep. 

• Hands-on experience managing social media for an organisation, charity, or company. 

• Ability to create high-quality, branded designs using Adobe and Canva. 

Desirable: 

• Experience working in a community organisation or charity. 

• Knowledge of best practices related to homelessness. 

• Experience writing press releases and building relationships with media contacts. 

• Experience developing and/or managing Membership or Patron schemes. 

• Experience working with legacy media. 

• Knowledge of digital innovation and online fundraising. 

Skills and personal characteristics  

• An ability to be dynamic and to think creatively and strategically. 

• A solutions-focused mindset with a proactive approach to problem-solving. 

• Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively. 

• A commitment to lifelong learning and your own Continuing Professional Development. 

• A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working. 

• Excellent written and verbal communication skills. 

• Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope. 

• Adept at building relationships with colleagues, service-users (members) and partner organisations. 

• A people-centred, compassionate, and non-judgemental approach. 

• A belief and enthusiasm for 999 Club’s mission. 

• A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice. 

Expectations for all 999 Club staff 

• Adhere to 999 Club’s policies and procedures at all times. 

• Demonstrate and uphold the values of 999 Club in all interactions. 

• Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients. 

• Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team. 

• Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed. 

Safeguarding 

This post is subject to… 

• An basic Disclosure and Barring Service (DBS) check. 

• Two satisfactory references. 

• 999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment. 

This role is exempt from the Rehabilitation of Offenders Act. 

How to apply 

Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications. 

Equalities statement 

At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered. 

We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact. 

We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience. 

We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive. 

First round interviews will be held on 18 June 2026

Second round interviews will be held on 25 June 2026

About the Sickle Cell Society (SCS)

The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 18,500 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage. 

Job Purpose:

To assist the Fundraising Manager in the delivery of the Sickle Cell Society’s (SCS) Fundraising Strategy and on-going development to achieve its fundraising priorities and targets. An exciting and varied role we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘cando’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.

The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.

You will be responsible for the membership and donors’ database (Beacon) keeping up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.

The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels. 

This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.

Visit our website for a job description and details on how to apply.  The role closes on October 28th 2025

The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London. 

Key purpose of the Billing Coordinator is to:

• Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
• Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.

The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

Candidates must have strong IT and organisational skills with experience of working within a legal aid practice. 

Please download our job pack for additional details about the role and the level(s) of experience we are looking for.

*Full-time or part-time hours will be considered for this role.

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details. 

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

About the role

This is an exciting and varied, relationship-focused role within a successful corporate partnerships team. Working with the Head of Corporate and Employer Partnerships, you’ll help manage partner relationships, develop funding proposals, track income, and identify new business opportunities to support strategic growth.

You’ll also lead corporate volunteering initiatives, creating meaningful engagement opportunities with Spear trainees through workshops, mock interviews, and visits. From planning to follow-up, you’ll ensure a high-quality experience while supporting events and wider engagement. This role suits someone organised, proactive, and confident building relationships, who is motivated to make a tangible difference in a mission-driven, faith-based organisation.

Key information:

• Salary: £30,000
• Full-Time, One Year Fixed-Term Contract 
• Location: London Office 
• Closing date: Tuesday 2nd June (We interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment.
• Strong organisational skills, with the ability to manage multiple priorities, establish effective processes and structures, and maintain a high level of attention to detail.
• Excellent communicator with strong interpersonal skills and the ability to build rapport and engage effectively with people from a wide range of backgrounds and professional levels.
• Strong and effective project coordination skills, with the ability to bring together multiple stakeholders to deliver shared outcomes.
• Self-starter with the ability to take initiative and work independently.
• Fundraising experience is desirable but not essential.
• IT literate, with a good working knowledge of MS Office (including Word, Excel, and PowerPoint).

Context and background

Remote/Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required. 

The NSPCC's purpose is to prevent child abuse and neglect of children across the UK and Channel Islands.  We do this through 3 core strategic goals:  

• Everyone plays their part to prevent child abuse.

• Every child is safe online.

• Children feel safe, listened to and supported.

Could you help us by joining the Schools Service team, playing an integral role in delivering these goals through education settings? 

Could you demonstrate skills and experience (current or transferable) that meet our person specification for this role?:

1. Experience of delivering programmes and services within an educational, safeguarding or equivalent setting.
2. Experience of working to set KPI's and objectives to achieve and exceed targets.
3. Experience of all aspects of volunteer recruitment and management.
4. A child-centred approach and understanding of children's rights and best interests.
5. Experience of negotiating with and influencing stakeholders to achieve collective goals.
6. Excellent verbal and written communication skills and the ability to communicate effectively with a variety of audiences in a variety of situations
7. Ability to use a range of IT systems and programmes (e.g. client database,email, Excel, and Word) to enable the post holder to fulfil their duties effectively.
8. Highly developed planning skills and the ability to adapt and prioritise appropriately to achieve goals.
9. Ability to manage both self and professional development using supervision, consultation and support where necessary
10. Knowledge, understanding and commitment to equality, diversity and inclusion in all aspects of practice and behaviour.

If so, we would love to hear about you.

Job purpose

Reporting to the Schools Service Manager, the Schools Coordinator role will mainly be responsible for delivering the Schools Service and local offer to primary and secondary school settings. This includes (not an exhaustive list): 

• Being the single point of contact for primary and secondary schools within the designated local educational authority areas, including non-mainstream settings; 

• Working to set targets, KPIs and reach plans as agreed by your line manager; 

• Responsibility for booking a minimum number of schools to deliver our Speak out. Stay safe programme; 

• Overseeing the booking and delivery of NSPCC volunteer led workshops (to 6-7- and 9–11-year-olds); 

• Actively engaging Secondary Education settings in our Talk Relationships and other programmes; 

• Managing and supervising a team of high calibre volunteers; 

• Carrying out quality assurance visits through direct observations of volunteer deliveries, giving constructive feedback; 

• Ensuring training plan is in place for new volunteers, which may include the Coordinator delivering alongside volunteers sometimes

• Providing effective individual and group volunteer supervisions; 

• Planning and implementing volunteer recruitment/attraction strategies; 

• Building and maintaining internal and external relationships, attending events or proactively promoting our offer with stakeholders; 

• Following NSPCC Schools Service safeguarding procedures to the required standards; 

• Collaboration with internal colleagues across the organisation in region; 

• Working on service-wide  projects; 

• A focus on continued professional development and practice sharing.

If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying.  We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria.  Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

Physics Partners is a charity dedicated to improving the life chances of young people through physics education, while helping to build the skilled workforce the UK will need in the future. We work closely with schools, teachers, technicians, and industry partners to ensure that every young person, regardless of background, has access to high-quality physics teaching.

We are seeking an organised and proactive administrator to support the delivery of our training programmes. This is a varied and rewarding role, central to ensuring the smooth running of our training calendar, communications, and events.

The postholder will work closely with schools, universities, coaches, and the wider team to coordinate training activity, maintain strong communication with stakeholders, and support the delivery of high-quality events.

This role would suit someone who enjoys administration and coordination work, takes pride in attention to detail, and is comfortable managing a range of recurring tasks and responsibilities. We are open to flexible working arrangements.

Terms

• Hours: 28 hours per week (0.8 FTE), term-time equivalent working pattern comprising 39 term-time weeks and 15 flexible working days during school holidays.
• Annual Leave: 20 days’ paid annual leave (separate statutory entitlement, normally taken during school holidays).
• Salary: £18,400 per year (£26,000 FTE equivalent), pro-rated and paid in equal monthly instalments over 12 months.
• Contract: Initial 12-month term, with the potential to become a permanent position.
• Location: Home-based, with travel to London 2/3 times per term for meetings.
• Line Management: Reports to the Chief Executive, Physics Partners.
• Travel: Some travel in England may be required to events, including occasional overnight stays.
• Enhanced DBS Check: This role is subject to an enhanced DBS check, which will be carried out by Physics Partners.

Role responsibilities:

1. Manage the day-to-day administration of training programmes

2. Maintain and update the training calendar, both offline and online

3. Liaise with schools, universities, and coaches to ensure clear and timely communication

4. Manage the shared inbox, responding professionally and efficiently

5. Support the coordination of events, including pupil days and teacher events

6. Take minutes and produce action log at board meetings, as required

7. Maintain and update mailing lists and contact databases

8. Send out certificates to training participants

9. Distribute coach feedback following sessions

10. Attend team meetings and training events as required

11. Take and prepare board meeting minutes

12. Assist with maintaining and updating Charity Commission records

13. Support the wider team with general administrative coordination

Essential Skills & Experience

 · A collaborative and supportive team player

· Excellent organisational skills with the ability to manage multiple priorities

· Comfortable with administrative and repetitive tasks

· High level of attention to detail and accuracy

· Strong written and verbal communication skills

· Confident IT skills and ability to learn new systems quickly

· Ability to work independently and manage time effectively in a remote working environment

Desirable

· Experience using WordPress / Mailchimp / Eventbrite or similar

· Customer service experience

· Experience of working in or with secondary schools

· Knowledge of the STEM Education sector

· Experience supporting events, training, or programme delivery

 Training:

The post-holder may be required to undergo training relevant to the responsibilities above or related functions. The cost of this training and reasonable expenses will be covered by Physics Partners.

Position: Digital Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term, 12-month Maternity Cover
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical
You’ll start at our entry point salary of £44,339* per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a confident, skilled, and personable Digital Project Manager to help us deliver our ambitious roadmap of projects.

You’ll lead on the delivery digital, creative, UX, campaign and content-based projects. This’ll include everything from the digital and content elements of major campaigns, through to developing new digital tools or content to help people live well with MS.

You’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget, using methodologies that best fit the challenge you’re trying to solve.

This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, dedicated to making a difference for people with MS.

What you will do:

Some key responsibilities include:

• Lead digital projects from initiation to completion, ensuring delivery within time, cost, risk, and quality parameters.
• Manage project plans, budgets, and risks, addressing and escalating changes and impacts on timelines and budgets promptly.
• Build relationships with stakeholders and develop communication plans to keep them and the organisation up to date with project progress and performance.
• Coordinate the development and monitoring of project metrics, ensuring variance and performance are reported to relevant stakeholders.
• Regularly report on project progress and performance, and conduct retrospectives to improve future processes.
• Help refine and evolve the project management methodology within the organisation, mentoring colleagues and promoting best practices in digital project delivery.
• Contribute to quarterly programme planning and alignment across projects.
• Examples of projects you could work on include our welfare campaign in relation to the government’s plans around PIP (Personal Independence Payment), Search engine optimisation initiative or annual winter fundraising appeal.

Who are we looking for?

• You’re someone who genuinely cares – whether about the people we support, the quality of your work, or the teammates around you. You bring heart as well as skill to everything you do.
• You’re organised and methodical, bringing project management expertise to the table without letting process get in the way of progress. When things get complicated, you stay calm, think clearly, and find a way through.
• You’re a natural collaborator. You enjoy working with different teams, you’re good at getting people on the same page, and you know how to have honest conversations when priorities need to shift or timelines need a rethink.
• You’re someone who loves to help refine and evolve project management practices, mentoring colleagues and promoting best practices in digital project delivery.

Please note this is a fixed term 12-month maternity cover position.

Closing date for applications: 9:00 on Monday 8th June 2026
Shortlisted candidates will be invited to interview on 18 and 19 June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. 

We are looking for an experienced Administration Manager to join the operational leadership team to oversee and manage the administrative department and aspects ensuring consistent, efficient and high-quality service and support across membership, registration and accreditation.

Although a leader of the administration team, you will work collaboratively and pro-actively with other members of the Operational Leadership and other departments to Contribute to a culture of continuous business improvement, while championing the values of BABCP.

The role will ensure that all processes align and where necessary meet external standards and best practice.

What you’ll be doing

· Provide operational and transactional direction and oversight to all administrative functions linked to the provision of Membership, Registration and Accreditation Teams.

· Line manage Administrative Leads providing leadership, professional development, performance management and operational work

· Develop, implement and monitor Key Performance Indicators and service standards for Membership, Registration and Accreditation

· Gather feedback and collaborate cross-departmentally with teams such as IT, Communications and Finances to optimise system functionality and support the end-to end membership journey.

· Develop, review and maintain administrative policies and procedures to ensure they remain up to date and fit for purpose for the system, staff and members.

· Manage complaints about customer service and aspects related to the administration of Membership, Accreditation and Registration, in consultation where appropriate with the Senior Staff Lead.

· Oversee and contribute to the maintenance of accurate records in CRM; carry out audits/ spot checks on CRM records to ensure quality and consistency of data and manage outcomes and recommendations.

· Oversee all ‘membership’ related provision including but not limited to onboarding, renewals, payments, declarations, and lapsing and where necessary the  smooth administration of the PSA Accredited CBT Register, Accreditation and Registration including applications, awards, re-accreditation and audit

· Report and/ or recommend service process improvements initiatives to the Head of Membership Servies where effectiveness of service delivery is seen

· Ensure staff training and development is in place to ensure staff are meeting service standards and legislation requirements. 

· Provide operational and data reports for senior management, track progress against KPIs

· Communicate and co-ordinate service development to ensure members have access to and information about their membership, registration, accreditation

· Oversee the management of member contact channels for the Administration of Membership, Accreditation and Registration including email, phone and any other services available for members to contact and receive from BABCP.

· Oversee the coordination of support for the Senior Leadership Team in organising meetings, making notes, carrying out research tasks.

What we’re looking for

· At least A Level  qualifications or equivalent professional experience in related field (Business administration, management)

· Proven experience of managing administrative services within healthcare, public, or membership sectors

· Proven experience of supervising / line managing staff and teams

· Experience of developing, implementing and monitoring service standards and or key performance indicators

· Experience of using CRM systems to manage member/customer data, reporting and service delivery oversight.

· Experience of managing customer service issues or complaints and resolving them sensitively and effectively.

· Experience of developing and improving administrative functions and processes

· Strong leadership and people management skills with the ability to motivate, support and develop teams

· Confident working independently and collaboratively in a fast-paced environment

For further information on the role and its requirements, please refer to the full job descriptions and person specification.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

How to apply

Please provide your CV and a response to the questions below by midnight on Friday 12 June 2026.Both your CV and question responses will be used to assess which applications are shortlisted prior to any invitation to interview. 

You should provide a response within no more than 150 words per question. 

1. Give an example, from your experience, of when you have had to manage competing priorities across teams. How did you balance workload, and keep people motivated? 
2. Explain what you feel good customer service would look like within this role and outline a time, during your career, when you have had to manage customer expectations with what the organisation can deliver.
3. Tell us about a time when you have helped to improve ways of working across teams to ensure improved efficiencies for customers or processes. If you came across challenges, how did you overcome them? 

Please note  

Any CV’s submitted without responses to the questions will not be considered. 

If you have not heard from us by 19 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.