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Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Keyworker

Salary: £26,040 - £29,760

Location: Chelmsford as main office location but you will also travel to Basildon and Thurrock regularly, with occasional travel to other locations as required

Contract: Fixed term contract until March 2027 (with potential to extend)

Hours p/w Full Time 35 hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Key Worker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.

How to apply:

Please apply using an up to date copy of your CV and a cover letter via our careers site.

• Closing Date for Applications: 4th September 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Over the past decade, Escapeline has become a recognised leader in the prevention of child criminal and sexual exploitation across the South West. Through awareness raising, education, direct intervention, family support, professional training and strong partnership working, we have empowered thousands of children, young people, families and professionals to better understand, identify and respond to the risks of exploitation.

Our work has never been more important. As the nature of exploitation continues to evolve, so too must our response. We are therefore seeking an exceptional Chief Executive who can provide visionary leadership, inspire confidence among stakeholders, strengthen strategic partnerships and ensure Escapeline continues to be at the forefront of protecting vulnerable children and young people.

Building on our strong foundations, we see significant opportunities to expand our reach and deepen our impact, particularly across Dorset and Wiltshire, where support for the charity remains strong and continues to grow. The successful candidate will have the opportunity to shape the next chapter of our development, broadening our influence, diversifying income streams, enhancing our services and securing long-term sustainability.

While preventing the exploitation of children will always remain our core purpose, we are equally committed to supporting the wider impact that exploitation has on families. Our specialist helpline and parent support community provide a vital source of guidance, understanding and hope for families who often feel isolated and overlooked by traditional support services. We are determined to strengthen and expand this provision, ensuring that no family faces these challenges alone.

We are looking for a leader who combines strategic vision with emotional intelligence, commercial awareness with compassion, and ambition with an unwavering commitment to our values. You will lead a dedicated team, work alongside an engaged and supportive Board of Trustees, and build on a reputation that has been earned through years of trusted and impactful work.

Most importantly, you will have the opportunity to make a lasting difference to the lives of children, young people and families at a time when that difference is urgently needed.

If you are inspired by our mission and share our ambition to create safer futures for children and young people, we would be delighted to hear from you.

Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. 
 

What does this role do?

As Customer Support Centre Advisor, you'll: 

• respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels
• respond sensitively and efficiently to all calls, following our set policies, procedures, and  guidelines 
• identify the circumstances, needs and aims of the customer using appropriate questioning  techniques and respond appropriately
• achieve and maintain key performance indicators; including but not limited to average talk  time, call/email quality and after call work
• record all customer interaction accurately on relevant in-house systems as appropriate, in  line with agreed standards and procedures
• act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation’s reputation

Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.

Could this be you?

To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.

Please note this is a hybrid role working out of our Contact centre in Manchester.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Contract: Full-time, Permanent

Hours: 40 hours per week (shift work including weekends and bank holidays and occasional sleep-ins); work between 8 am and 10:30 pm 

Salary: £26,437 rising to £27,929 after completing mandatory training and probation

Additional Benefits:

• £50 per sleep-in
• Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays
• Two weekends off per month
• 4 weeks full paid induction and further training provided 
• Excellent therapeutic support and career progression 

Location: Balham, SW12 or Ealing, W13 

If you’re looking for a fulfilling and rewarding career in Children’s Social Care where no two days are the same, this could be the perfect opportunity for you. All you need is a genuine passion for making a difference — we’ll provide full training and ongoing support to help you thrive, even if you don’t have prior care experience. 

About the Role 

As a Trainee Practitioner- Children Residential Worker, you’ll support children and young people aged 12–17 who are building resilience after experiencing adversity. You’ll help them develop key life skills, build trust, and create a safe, supportive environment where they can thrive. You’ll also have the chance to take part in fun activities and positive experiences with them. 

All we ask for is a genuine passion for making a difference. No previous care experience is needed — we provide full training and support, including professional qualifications through St Christopher’s Academy Entry Pathway. 

St Christopher’s Academy 

At St Christopher’s, we offer more than a care job— we offer a real career pathway. You’ll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people’s lives. 

When you join us, you’ll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore further your current role, we’ll support you every step of the way. If you want to learn more aboutSt Christopher’s Academy, please clickhere 

Our development programme, St Christopher’s Academy, is built to help you reach your full potential — and the results speak for themselves: 
84% of our Team Leaders, Deputies, and Managers are promoted internally. 

Training 

Starting a career in Children’s Social Care comes with a lot to learn, which is why we provide a 4-week fully paid induction and training programme to make sure you feel supported and confident in your new role. 

Working Hours 

Our children and young people need support around the clock so our homes run 24/7 and we operate on fixed rotas with a variety of shift patterns. 

As a Trainee Practitioner, you’ll work day shifts between 8am and 10pm, with 8, 10 or 12-hour shifts available. You’ll usually work an average of 40 hours per week, including weekends and bank holidays. 

For example, if you work four 10-hour shifts, you’ll then have three days off. Overtime is available and paid at time and a half, including bank holidays. 

At our Ealing home, you’ll be required to complete an average of 2 sleep-ins per week, paid at £50 each. 

Location 

We have Children’s Homes based inBalham and Ealing. During your interview process, you’ll have the opportunity to let us know yourpreferred location, and we’ll do our best to match you with a home that suits your preference and availability. 

What you need to bring to this role 

• Ability to build genuine, trusting relationships with children and young people. 

• Resilience to manage challenging behaviour and complex situations. 

• Strong teamworking skills and willingness to support colleagues. 

• Empathy, while always maintaining professional boundaries. 

• Flexibility to work shifts, including weekends and bank holidays, and occasional sleep-ins 

What you should expect from us 

• Competitive salary. 

• 4 weeks full induction and training program (paid). 

• Competitive pay and reward structure offering salary progression based on performance. 

• Tailored career development plan through our“St Christopher’s Academy”. 

• A friendly working environment, a fun, open and honest culture. 

• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata. 

• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy. 

• Contributory pension scheme, enhanced maternity and company sick scheme. 

• UK Life Assurance (Death in service) to the value of 3 times your annual salary. 

• BUPA employee assistance programme, offering counselling, financial advice and legal support. 

• Cycle to work scheme. 

• Bluelight card; discount shopping scheme at hundreds of retailers across the UK. 

• Discretionary funded training programs. 

• Employee awards based on performance and length of service. 

• Fantastic opportunities to develop your career within our range of services. 

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity for children and young people.We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. 

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. 

Recruitment Process 

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. 

1. Application:Complete our online form and include a mandatory supporting statement addressing the criteria stated in the Person Specification.Please note that applications without Personal Statement will not be accepted. CV will not be accepted. 

2. Interview:Shortlisted candidates attend a face-to-face interview at our Putney office. 

3. Second Stage:Successful candidates will visit the home they applied to. 

Please applyas soon as possible, as we review applications on arolling basis. 

Important notes: 

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’. 

• It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. 

• All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked. 

• It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher’s provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant’s situation will be assessed as part of the recruitment process. 

The Opportunity

The International Society of Antimicrobial Chemotherapy (ISAC) are looking to hire an International Medical Engagement & Communications Coordinator. This role will be fully remote, working closely with UK business hours. It is initially a 0.6 part-time role on a permanent basis.

This role will suit someone who has experience working in a communications or engagement role with a medical society or university and having dealt with international stakeholders.

There may be some travel requirements to Aberdeen or internationally.

Experience and Qualifications

Education: A healthcare sciences or pharmacy qualification to degree level is essential, you may also have qualifications in medical writing.

Experience: It is essential that you have experience working for a professional medical society, university or similar organisation with international stakeholders. You should have experience in a medical communications-type role.

Job Description

Member Societies 

• Work with ISAC’s Member Society Engagement Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.
• Make contact with each of the Society’s Member Societies (currently 107).
• Undertake research if contact details are out of date to make the initial contact.
• Open a dialogue with the Member Societies.
• Request updated contact details and society information as required.
• Produce a paper summarising the different areas of activity undertaken by ISAC’s Member Societies.
• At the request of the CEO, send the Member Societies regular newsletters and updates about the Society and the benefits of membership.
• Create a template for the member societies to complete as details change.
• Diarise AGMs or key annual / biennial meetings for when member society key personnel may change and proactively request updated information as these take place.
• Undertake a membership survey, if required.
• Engage with membership through online media (social media, websites, online journal).
• Take overall responsibility for Member Societies under the guidance and supervision of the CEO.

Liaison with Commercial Companies

• Work with ISAC’s Industry Liaison Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.
• Update the details in ISAC’s industry database.
• Identify commercial companies (pharmaceutical / diagnostic) to add to ISAC’s industry database.
• Aid ISAC’s Industry Liaison Group to complete an industry review and produce a strategy document to identify opportunities to increase commercial support for both the Society itself (if required) and for the biennial International Conference of Chemotherapy and Infection (ICC). 
• Identify key prospects.
• Develop tailored approaches to these companies.
• Make these approaches.
• Facilitate discussions and negotiations as they develop.
• Maintain the relationship and engagement with corporate partners and other supporters.
• Fulfil contracts and ensure appropriate representation at the ICC and other meetings.
• Ensure corporate partner programme and sponsorship and exhibition offerings at the ICC and other meetings are complementary.

Communication

• Establish an internal communication / reporting structure and plan with the CEO during the handover phase.
• Produce an external communications plan for the Society to include all aspects of communication if required to include a strategy (24 month cycle) for the newsletter.
• Produce and maintain a database of E-mail addresses and ensure compliance with data protection requirements.
• Design, construct and disseminate a regular newsletter under the guidance of the CEO.
• Take overall responsibility for communication under the guidance and supervision of the CEO.

Website

• Provide recommendations on redesign and usability of ISAC’s current website.
• Be responsible for updating the design and content under the guidance and supervision of the CEO / Executive Officer.
• Work with the CEO / Executive Officer to establish requirements and access.
• Act as the Society’s webmaster to update content as requested.
• Proactively update the content on Member Societies, Scientific and Educational Meetings and Archives.

About ISAC

The International Society of Antimicrobial Chemotherapy (ISAC), a learned society, is a charity and company limited by guarantee and registered in the UK.

ISAC a federation of affiliated member societies, provides a global catalyst to increase the knowledge of antimicrobial therapy and to decrease antimicrobial resistance. By connecting societies from high- and low-resource settings, ISAC fosters collaboration and mutual learning. Central to its mission is the empowerment of national and regional societies, which ISAC recognises are essential agents for local change to occur. ISAC amplifies the voices of the affiliated member societies, enabling context-sensitive solutions to advance healthcare worldwide.

ISAC delivers education through diverse modalities—including an international congress (International Congress of Antimicrobial Chemotherapy), peer‑reviewed journals and an online academy. Further information is available at https://www.isac.world

This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.

Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.

Key Responsibilities

Build and Scale Our CRM & Supporter Experience

• Own and develop the fundraising CRM strategy and roadmap.
• Design and implement automated supporter journeys and segmented communications.
• Use data and insight to improve supporter acquisition, engagement and retention.
• Identify opportunities to streamline processes and improve the supporter experience.

Drive Digital Growth

• Deliver targeted CRM and email marketing activity.
• Develop reports and dashboards that provide actionable insight.
• Ensure fundraising data is accurate, accessible and used effectively across the team.
• Optimise digital giving platforms and supporter touchpoints.

Enable the Department

• Train and support colleagues to make better use of CRM, automation and data.
• Champion self-service, digital adoption and continuous improvement.
• Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.

Governance and Operations

• Act as the fundraising team's lead for GDPR and data protection.
• Ensure compliant management of supporter data and fundraising operations.
• Oversee efficient processes for donations, Gift Aid and supporter fulfilment.

Person Specification

Essential

• Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
• Excellent understanding of data, segmentation and performance reporting.
• Experience managing CRM systems and digital platforms.
• Strong stakeholder management and influencing skills.
• Commercially minded, proactive and comfortable working in a fast-paced environment.
• Understanding of GDPR and data governance.

Desirable

• Experience of Access ThankQ.
• Experience in fundraising, membership or supporter-led organisations.
• Experience optimising online donation and payment platforms.

• More efficient fundraising operations and supporter processes.

This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.

This is a fixed term contract for 18 months

Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.

Cleveland Independent Stalking Advocate (ISA)

Location: Cleveland - 40% Midlesborough Police Station /  60% Homeworking, with bi-monthly travel to London
Hours:  Full Time - 35 hours
Contract: Fixed term to 31st March 2027
Salary: £30,737.70
Start date:  As soon as possible
Reports to: Deputy Head of Operations
 

Job description

Cleveland Independant Stalking Advocates deliver high-quality advocacy, advice, and emotional support to victims of stalking across Cleveland. The position will support victims to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services. The role will also involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.

The postholder will support the Cleveland satellite project, which operates independently and remotely from the Suzy Lamplugh Trust’s main office. The postholder will be responsible for casework assigned to Cleveland and promoting stalking services available to Cleveland

Application Instructions

Please detail in your covering letter how you meet the requirements in the essential person specification criteria of the job description.

Seenaryo is seeking a Finance & Procurement Officer to join our team in London. The Finance & Procurement Officer will process Seenaryo’s procurement, payment, bookkeeping, accounting and reporting needs in the country. They will work closely with the Head of Finance & Procurement in Lebanon and other members of our Finance & Operations team in Lebanon and Jordan.

Based in Seenaryo’s London office (Metal Box Factory, 30 Great Guildford St, London SE1 0HS), the position includes regular communication with teams in Lebanon and Jordan via Zoom. As a small organisation, Seenaryo values team members who are collaborative, proactive and willing to take ownership across a range of responsibilities. The ideal candidate will therefore be comfortable working in a dynamic environment, supporting colleagues across teams and contributing wherever needed to ensure the smooth running of programmes and operations, whilst balancing financial compliance. 

You can find the full Job Description attached below. 

About Seenaryo: Working in Lebanon, Jordan, Palestine and Syria, Seenaryo uses theatre and play to support mental health, shape futures, and drive social justice. Over ten years, Seenaryo has developed a unique and radically participatory approach to theatre and learning. What began in community spaces in 2015, has moved into classrooms, onto stages and toured to international festivals. Reaching over 205,000 people in the last decade, Seenaryo won the Digital Innovation of the Year – Learning prize at the 2025 PIEoneer Awards, the Resilience in Action Award at HundrED 2024, and the Arts, Culture & Heritage prize at the 2023 UK Charity Awards.

Senior Marketing Officer - Supporter Activation 

Contract type: 12-month Fixed Term Contract, Full Time –35hours per week

Location: London UK 
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Travel: UK and potential international travel. Will be required to liaise with internal stakeholders outside of the UK, in varying time zones.

 
Salary: £41,325 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Activation team sits within the Supporter Marketing team which plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers and increasing the engagement of existing supporters through an audience led communication programme of diverse channels and products. 

About the role 

In this Senior Marketing Officer role with the Activation Team you will be responsible for the management and delivery of the Press Inserts campaigns. You will be supporting the Senior Marketing Manager and taking direct responsibility in the exploration and delivery of new campaigns, projects and channels. The role will also include support in the delivery of the DRTV and Brand programmes as well as supporting with ad hoc team requirements.

It’s an exciting time to join as we look to new and exciting ways to tell our story so you’ll be working with a range of internal and external teams to drive the programme forward. 

In this role, you will: 

1. Work closely with multiple internal and external teams, creative and media agencies and printers. Manage key agency relationships, including liaising with account managers to deliver campaigns and projects. 
2. Be responsible for developing the strategy, analysis and reporting of ongoing Press Insert campaigns. 
3. Work with the Insight Team and creative agencies to manage and deliver audience focussed communications. 
4. Support the Senior Marketing Manager (Supporter Activation) to prepare annual plans and budgets and manage monthly cost monitoring and invoice processing. 
5. Collaborate with relevant colleagues in other departments to identify and implement new cross-working opportunities. 
6. Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience in a successful direct marketing, fundraising, supporter activation and/or supporter engagement and/or customer marketing role. 

• Experience working in a project managing role, in particular leading or supporting on the delivery of complex campaigns with multiple stakeholders. 

• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities 

Although not essential, we’d prefer you to have: 

• Experience of project managing direct marketing campaigns from start to finish across a range of channels, including print, telemarketing and digital.

• Experience of presenting to and project managing internal and external stakeholders.

• Experience of working in the voluntary/fundraising sector. 

• Experience of working in a fast-paced environment and being able to work to short deadlines 

Closing date: Applications close 12:00 PM UKtime on 31/08/2026. Interviews are expected to take place the week commencing 14/09/2026 

How to apply: Click Apply to upload your CV and cover letter
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Pre‑employment screening 

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

• 36days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5days’ annual leave 
• Employer pension contribution up to 10% 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

• 16 hours per week (part time)
• £35,000.a. pro rata (Actual salary £15,135) plus 6% pension contribution
• Remote

Job Summary:

Rape Crisis England & Wales is the national membership and accreditation body for a network of Rape Crisis Centres that provide specialist support for survivors of sexual violence and abuse. We work to promote the needs and rights of survivors and campaign for an end to all forms of sexual violence, abuse and exploitation.  

Our Fundraising and Development Officer will support our daily fundraising operations. In this role, you will be responsible for coordinating contractor relationships, managing administrative tasks, supporting our governance arrangements, collating data and ensuring smooth communication across departments. You will play a key role in optimising processes, handling logistics, and assisting in the delivery of operational initiatives.

Key Responsibilities:

The overall purpose of this role is to provide administrative and operational support across the fundraising department. You will work closely with the Head of Fundraising and Development to support donor recognition and stewardship, fundraising finance processes, and collate data for reporting against KPIs.

The key responsibilities of this role include:

Donor recognition and supporter care

• Thank Challenge event and one-off donors promptly, warmly, and accurately, within agreed turnaround times, tailoring acknowledgements by gift size, channel, and giving history.

• Administer donor recognition processes, including welcome journeys for new regular givers, milestone and anniversary acknowledgements, and recognition of mid-level and repeat donors.

• Respond to supporter enquiries by email, phone, and post in a professional and sensitive manner, escalating complex matters as appropriate.

• Handle sensitive gifts, such as in memory donations, with care and discretion.

• Support the stewardship of challenge event participants and community fundraisers, including fundraising materials, sponsorship processing, and thanking.

Individual giving and donation processing

• Record donations accurately and regularly on Salesforce, ensuring each gift is coded correctly by source, campaign, and restriction.

• Process payroll giving donations

• Maintain the Mailchimp donor database including uploading new donors

• Carry out regular reconciliations of donation income with Finance colleagues, investigating and resolving discrepancies.

• Administer regular giving, including setting up, amending, and cancelling regular gifts, and monitoring failed payments.

• Support the delivery of individual giving campaigns and appeals, with donation handling, data segmentation, and post campaign administration.

• Assist in processing and acknowledging occasional one-off donations received across all channels and platforms, including online giving platforms, direct debits, standing orders, cheques, and bank transfers.

Gift Aid

• Maintain complete and compliant Gift Aid declaration records for all eligible donors.

• Prepare and submit regular Gift Aid claims to HMRC, ensuring claims are accurate, maximised, and submitted on schedule.

• Keep an audit trail of claims and declarations in line with HMRC requirements, and support any related audit or compliance activity.

• Identify opportunities to increase Gift Aid uptake across giving channels.

Data and compliance

• Maintain accurate, up to date supporter records on the fundraising database, including contact details, communication preferences, and consent.

• Ensure all supporter data is handled in line with UK GDPR, the Fundraising Regulator's Code of Fundraising Practice, and RCEW policies.

• Run routine data hygiene tasks such as deduplication, returned mail processing, and preference updates.

• Produce simple reports on income and supporter activity to support team planning and reporting to funders and the Board.

General fundraising support

• Monitor and respond to email correspondence in the fundraising inbox

• Provide administrative support across the fundraising function as required, including trusts and foundations, corporate partnerships, and events.

• Maintain fundraising records, templates, and process documentation so that key tasks are well documented and consistent.

• Research potential donors and funding opportunities to support the organisation’s goals.

• Provide administrative support during grant application processes, including compiling documents and tracking deadlines.

• Coordinate logistics for fundraising events, including venue booking, catering, and invitations.

• Contribute to a positive, collaborative team culture and take part in team meetings and organisational activity.

• Undertake other reasonable duties consistent with the level of the role.

The post holder is expected to work collaboratively with internal teams and external stakeholders to promote the aims and values of Rape Crisis England & Wales. Therefore, this list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.

Person Specification

· A relevant qualification in Fundraising or a related field would be desirable.

· Proven experience in a fundraising role, ideally within a corporate, nonprofit, or government environment.

· Experience with fundraising activities such as donor relations, and materials preparation

· Strong ability to coordinate multiple tasks simultaneously, ensuring deadlines are met and operations run smoothly.

· Detail-oriented with excellent time management and prioritisation skills.

· Excellent written and verbal communication skills, with the ability to prepare reports, presentations, and donor correspondence.

· Ability to communicate effectively with senior leadership, team members, external stakeholders, and donors.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

· Familiarity with donor management platforms (e.g., JustGiving)

· Experience with Salesforce would be beneficial

· Ability to approach challenges with a proactive and solutions-oriented mindset and make decisions based on data, policies, and best practices.

*Shortlisting will be based on the candidates’ ability to demonstrate the criteria in bold.

Personal Attributes:

• Results-oriented with a passion for making a difference and working proactively.
• Collaborative and able to build strong internal and external relationships.
• Adaptable, innovative, and comfortable with change.
• Excellent organisational, problem-solving and decision-making abilities

 Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

 Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

About the Peer Support Transformation Project

The Peer Support Transformation Project is commissioned by South West London and St Georges Mental Health NHS Trust, and delivered in partnership with Sound Minds and Wandsworth Carers Centre.

The Trust review, allocate and coordinate patient referrals through Daily Integrated Allocation Meetings (DIAM). This is an internal operational and clinical triage process used by teams like the Integrated Recovery Hubs (IRH) and Single Point of Access (SPA) to signpost efficiently to care pathways to appropriate community services.

The aim of the Service is to support individuals through Peer Support for early intervention, help avoid crisis or deterioration, but also as a step down from more intensive clinical support to help reintegrate with the Community.

Given its framework of reference to the diversity of cultures and languages, Mushkil Aasaan is well-placed in the heart of the Community in being a Wellbeing Hub. This offers a spectrum of shared activities and opportunities that enhance the overall wellbeing and sense of belonging in navigating ‘Care for the Community by the Community’.

As such it is essential for this role to transcend Mushkil Aasaan’s ethos in enhancing the Peer Support Service in line with the wider aims of the Trust’s transformation programme in reducing health inequalities and reaching out to groups who experience barriers in accessing support. This Co-production aims to capitalise on the Community’s strengths in self-determination and people identifying their own goals, whilst creating an understanding of the dynamics and stigma that contribute to mental ill-health.

The Senior Peer Support Worker at Mushkil Aasaan will play a pivotal role in delivering tailored support to individuals facing emotional distress whilst focusing on their strengths and personal resources, aligning with their recovery goals and overall well-being. Our approach emphasises the use of own lived experiences with mental health challenges, whether personal or professional, to foster understanding and empathy.

The Senior Peer Support Worker will maintain a good oversight of the accountability to the Commissioning Trust with the processes and procedures already in place in collaboration with the Manager. The role would also co-ordinate a smooth-running delivery of the Service ensuring that the team of 2 Junior Peer Support Workers are well supervised and supported in their work with allocated clients. The role is responsible for the chairing of fortnightly client allocation meetings and immediately reporting any issues and safeguarding concerns.

Peer Support Project Co-ordination

· Line management of the Team, ensuring that referrals are responded to in a /timely manner, and that wait list databases are accurately maintained.

· To maintain positive and effective working relationships with colleagues and professionals at all times.

· Responsibility for chairing fortnightly Peer Support Team allocation meetings, ensuring a thoughtful and equitable approach to allocation.

· Work closely with Manager in ensuring that the team of two Peer Support Workers are well supported in their work with clients.  

· To offer reflective practice as part of supervision for the wellbeing and development of the Peer Support Workers whilst undertaking emotionally demanding work.

· Collaborating with the Manager in quarterly service reports by gathering and compiling data from the team.

· Report any service delivery issues to Management, working closely with them to design and implement improvements where necessary.

· Ensuring that any safeguarding concerns raised by any of the Peer Support team are promptly reported to Designated Safeguarding Lead.

· To appreciate the hectic atmosphere of a bustling Centre with multiple Services and Activities whilst maintaining the identity and privacy of a Peer Support Service.

Peer Support Sessions

· To support individuals experiencing emotional challenges drawing appropriately on lived experience to foster hope, mutuality and recovery-focused conversations.

· To provide a person-centred, strength-based approach that is responsive to and focusing on the individual whilst providing non-judgemental support, respecting diversity and lifestyle choices. 

· Supporting in identifying how to manage their daily lives and signposting to key resources to support their wellbeing.

· Provide help to navigate the health and wellbeing system and connect into community resources to reduce isolation and improve wellbeing. 

· To enable access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support.

· To provide practical support to help people access the right services and support based on needs, preferences, and the options available.

· To actively signpost to Mushkil Aasaan’s Advocacy Service, Support Groups, and creative activities and events where appropriate.

· To maintain high levels of safeguarding awareness and to respond to risk and safeguarding issues as they arise whilst respecting the autonomy of the individual wherever possible. 

· To monitor the effectiveness of interventions offered through the routine use of outcome monitoring tools reviewed directly in person.

Administration and Data Processing

· Maintain accurate and high-quality client records using databases and electronic filing systems.

· Ensuring compliance by the whole Team in entering all relevant data to ensure timely monthly DataSet reporting and Quarterly Reporting on the required 23 standards.

· Report quarterly client data updates in a timely manner, supporting the Head of Operations in compiling quarterly reports to the Trust.

· Support clients to complete relevant surveys and feedback forms at specific points in their peer support programme.

· Respond to any queries from the Trust relating to clients on the caseload in a timely manner, maintaining the required level of detail, accuracy and professionalism.

· Undertake any other ad-hoc administration related to the project from time-to-time. For example, scanning documents or printing Peer Support Group resources.

General

· To attend appropriate internal and external training courses, supervision and staff development.

· To attend regular clinical and line management supervision and to attend professional meetings with the Trust as appropriate.

· To be sensitive to the complex boundary issues in user-led work, act appropriately and with high standards of confidentiality.

· To adhere to Mushkil Aasaan’s policies related to Equality, Diversity and Inclusion, Health and Safety, and Safeguarding.

· To understand and respects the rights of individuals including choice, self-determination and cultural and religious needs.

· To adhere to data collection guidelines, complying with Data Protection policy.

· Any other duties that may be required in connection with this role and are deemed necessary and in the interest of the Charity. 

Skills and Attitudes

• Very strong ability to actively engage with a wide range of Mental Health needs and an understanding of the issues people face in their lives.

• Ability to work consistently with high levels of empathy, warmth and unconditional positive regard.

• Ability to communicate effectively, both verbally and in writing, with Service Users, their families, carers, community groups, partner agencies and stakeholders.

• Ability to identify risk and assess/manage risk when working with individuals.

• An understanding of the principles of confidentiality and how these apply when handling personal information.

• A working understanding of the principles of equality, inclusion & diversity and a commitment to providing an inclusive, culturally sensitive service.

 Person Specification

  Lived experience of mental health difficulties and the ability to use lived experience safely, purposefully and within appropriate boundaries in a professional role.

 Good understanding of the mental health system.

 Can demonstrate an awareness of the needs and perspectives of people

experiencing mental health problems and of different cultures.

 Can demonstrate an awareness of issues around confidentiality and boundaries.

 Well organised, with good time management skills and attention to detail.

 Ability to learn and be supported through supervision.

 Excellent verbal communication skills and a high standard of written English.

 Strong Office IT skills including MS Word and Excel or equivalent.

 Able to relate to a wide range of people.

 To be proactive, use own initiative, and have a positive and can-do attitude.

 Collaborative approach to working with others, as part of a small, busy and

passionate team.

 Flexible attitude to working hours.

 An understanding of the values and behaviour expected within this role

 Caring attitude towards people living with long term mental ill health and an understanding or how this role supports the needs of people with mental health issues.

 Clear understanding of and commitment to Equality, Diversity & Inclusion and how they relate to mental health.

 Willingness to have a Disclosure and Barring Service (DBS) check

We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.

This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.

You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.

About the Role

You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.

You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration. 

This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.

No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.

We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.

Key Responsibilities

You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:

• Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
• Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
• Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
• Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
• Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
• Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
• Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
• Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
• Coordinating DSE assessments and arranging appropriate equipment where required.
• Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
• Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.

About You

You'll be someone who genuinely loves organisation and takes pride in making things work well.

You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.

You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.

You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.

Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Proactive and able to anticipate what needs doing rather than waiting to be asked.
• Someone who takes ownership and gets things done.
• Comfortable working at pace and managing competing priorities.
• Tech savvy and confident using Microsoft Office and learning new systems.
• A natural problem-solver who looks for solutions.
• Reliable and great at following things through to completion.
• Friendly, warm and approachable.
• Confident dealing with suppliers and external contractors.
• A clear and confident communicator.
• Able to work independently without needing close supervision
• Always looking for ways to make systems and processes simpler and better.

You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD. 

Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.

Why Join Us?

This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.

You'll have the opportunity to:

• Make a visible difference to how our organisation operates every day.
• Create a brilliant working environment for our colleagues.
• Improve systems and introduce smarter ways of working.
• Work with people across the whole organisation.
• Take genuine ownership of your area rather than simply completing a list of tasks.
• Join a friendly, supportive team where your ideas and initiative will be welcomed.
• Work for an organisation making a meaningful difference to young people and communities.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.

If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.

Click Apply Now to submit your application.

The Events and Visitor Engagement Coordinator will correlate the planning and delivery of events, support visitor engagement activities to generate income, and help develop opportunities that increase participation, accessibility, and community involvement. The postholder will work closely with the Head of Events, Volunteers & Visitor Engagement, Cathedral staff, ministry team, volunteers, partners, and external organisations to ensure high-quality experiences for all who visit the Cathedral.

ABOUT CHEFS IN SCHOOLS

Chefs in Schools exists to improve children’s health and futures through better school food and meaningful food education.

We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.

We’re backed by some of the biggest names in food and are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.

We are a values-led organisation - bold, honest, collaborative, innovative and focused on solutions.

WHY THIS ROLE MATTERS

You will lead the delivery of Chefs in Schools External Affairs function, ultimately ensuring there is widespread recognition that poor quality school food is unacceptable. Through integrated media, digital and advocacy work, you’ll ensure quality school food is viewed as a vital tool for healthy development and food literacy. 

You will turn strategic direction into coordinated delivery, leading a multidisciplinary team that increases our influence, strengthens our reputation and helps achieve meaningful improvements in school food.

Working closely with External Affairs colleagues and Chief Executive, you will ensure our public profile, policy influence and media work reinforce one another, while creating the management capacity required for a growing organisation. This builds on the new functional structure where media and content, policy and campaigns, and the School Food Review programme all sit within External Affairs.

We want Chefs in Schools to become the most trusted and recognisable voice in the conversation around school food and food literacy. This role will play a central part in building that influence and recognition.

We are looking for somebody who understands that influence is built through consistency, credibility, creativity and cultural relevance as much as through formal communications activity alone. 

WHAT YOU’LL BE RESPONSIBLE FOR

Leadership

• Lead the day-to-day operation of the External Affairs team.

• Translate organisational strategy into clear plans and objectives.

• Ensure media, content creation, campaigns, policy and coalition activity reinforce one another.

• Set priorities and allocate resources across competing work.

• Develop team capability through coaching, support and performance management.

• Contribute to organisational strategy and annual planning.

• Advise on reputational opportunities and risks.

• Ensure innovation is embedded at the heart of our work and approach.

• Deputise at SLT level where appropriate.

• Represent the organisation externally.

• Build a collaborative, ambitious, solutions-focused culture.

Operational planning

• Develop and oversee the annual External Affairs plan in line with strategy.

• Coordinate campaign calendars, policy priorities, publications and media moments.

• Ensure external activity supports fundraising, programmes and partnerships.

• Monitor delivery against KPIs and adjust plans where required.

Campaigns and public engagement

• Provide strategic oversight of policy development and campaigning.

• Challenge and refine policy recommendations before publication.

• Ensure campaigns are evidence-led and aligned with organisational strategy.

• Support relationships with government, sector leaders and coalition partners.

• Build strong relationships with media, MPs, councillors and key stakeholders.

Media & communications

• Oversee media strategy and organisational messaging.

• Ensure consistency across press, social media, website, publications and events.

• Identify media moments and hard hitting stories that will hit the headlines. 

• Sign off major messaging and communications.

• Lead communications planning around major announcements or crises.

School Food Review 

• Provide strategic oversight of the School Food Review programme.

• Ensure coalition work complements Chefs in Schools wider influencing strategy.

• Support senior relationships with coalition partners and funders.

• Remove barriers to delivery for the Programme Manager.

Budget & governance

• Manage the External Affairs budget.

• Ensure safeguarding, risk management and governance requirements are met.

• Oversee procurement of agencies and consultants.

ABOUT YOU

Essential experience and skills

• Significant senior leadership experience across media relations, campaigns, policy or public affairs.

• Experience managing multidisciplinary teams.

• Strong operational planning skills.

• Excellent political judgement.

• Experience influencing senior stakeholders.

• Outstanding written and verbal communication.

• Strong project and budget management.

• Comfortable balancing long-term strategy with fast-paced reactive work.

• Strong understanding of the UK media landscape and digital channels. 

• Excellent communication skills – written, verbal and visual. 

• Experience of working with MPs and other key stakeholders.

• Strong alignment with the mission and values of Chefs in Schools.

Desirable

• Education, food systems or public health experience.

• Coalition leadership.

• Charity senior management.

• Experience working with ministers, journalists and on national campaigns.

OUR COMMITMENT TO INCLUSION

We know that strong candidates may not meet every single requirement listed in this job description.

If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.

We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive.