Senior development executive jobs

HEAD OF GOVERNANCE AND REGULATORY COMPLIANCE

Are you an experienced Housing professional looking for an amazing opportunity to lead and implement IMPAKT’s governance framework?

Why work for IMPAKT Housing & Support?

• 25 Days and bank holidays plus Statutory bank holidays
• Company Pension, Life Assurance, Wellness Programme and Referral Scheme
• Employee Discount and Cycle to Work scheme
• Training and Development
• On-site Parking
• Location: Bedford with occasional travel

Can you demonstrate the below?

• Substantial experience at senior level in a similar role
• A relevant degree or professional qualifications in housing, law, governance or a related field.
• An understanding of the specific governance requirements for charities working with vulnerable people
• Experience of working with the RSH Regulatory framework and standards 

Do you have the expertise in the following? 

• Regulatory Compliance
• Corporate Governance
• Risk Management
• Policy & Compliance
• Stakeholder Relationships
• Operational Effectiveness

For full details, responsibilities and person specification, download the candidate pack from the Charisma Charity Recruitment website.

This role is subject to a DBS check, which will be carried out by the employer.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.

Closing date for applications: 22nd March 2026
First client interview: Tuesday 14th April
Second client interview: Tuesday 21st April 2026

Mortlake Community Association is looking for an experienced Interim Director to join a vibrant and inclusive local charity in London Borough of Richmond upon Thames. The main purpose of the role is to maintain our growing profile as a community hub and support our range of varied activities. Experience of working with service users and volunteers in a local community setting is essential. The post is offered on a fixed term 9 month contract, starting in May 2026 to align with our Director’s maternity leave.

• Fixed term contract 

• £40k (Pro-rata) plus pension 

• 25 hours pw - Hours are flexible but we will require this post to be on site at least 3 days per week. 

The Interim Director is responsible for the effective day-to-day management of the charity and Mortlake Hall, including staff leadership and supervision, financial management, fundraising, partnership working, building management, and monitoring and evaluation. The role requires strong leadership and relationship-building skills to ensure MCA remains at the heart of community life in Mortlake; recognised as a model of good practice within the London Borough of Richmond upon Thames. 

Key Accountabilities: 

• Work with the Board of Trustees to implement the vision and strategic direction of MCA. 

• Take overall responsibility for the operational management and day-to-day financial management of the charity and Mortlake Hall. 

• Work closely with current Director of MCA in run-up to maternity leave and maintaining contact, especially during the statutory Keep In Touch days (KIT). 

• Maintain relationship with existing funders for the charity and ensure timely, accurate reporting. 

• Oversee building and facilities management, working closely with the Building & Facilities Subcommittee. 

• Ensure that the local community is engaged with the work of MCA through ongoing consultation, discussion and community planning activities/events. 

• Respond proactively to changes in the voluntary, statutory and wider sectors to ensure the charity’s sustainability while maintaining its identity and independence. 

Essential experience: 

• Senior leadership or management experience within a charity, voluntary, community or not-for-profit organisation. 

• Experience working with, reporting to, or supporting a Board of Trustees or equivalent governance body. 

• Proven experience of managing and supporting staff and volunteers. 

• Demonstrable experience of securing funding, including writing successful funding bids and managing funder relationships. 

• Experience of budget management and financial oversight, working closely with a Treasurer or finance lead. 

• Experience of overseeing projects or programmes, including monitoring, evaluation and reporting. 

• Experience of managing buildings, facilities or community assets (or the ability to develop this quickly). 

Desirable experience: 

• Experience leading a community centre or multi-use community facility. 

• Experience of partnership working with local authorities, statutory bodies and community organisations. 

• Experience of organisational development. 

• Knowledge of Mortlake community and/ or the voluntary sector within the London Borough of Richmond upon Thames. 

Mortlake Community Association is committed to building a diverse and inclusive organisation that reflects the community we serve. We welcome applications from people of all backgrounds and encourage applications from individuals who are underrepresented in the voluntary and community sector. 

Deadline: Tuesday 31 March 2026 

Interviews: 10 and/or 13 April 2026 (in person at Mortlake) 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.

To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.

To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.

Key Responsibilities

Complaints and Challenge Management

• Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
• Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
• Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
• Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
• Maintain an accurate and auditable record of all complaints, decisions, and resolutions.

Quality and Compliance Oversight

• Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
• Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
• Support the design and implementation of quality-improvement plans, policies, and tools.
• Provide regular reporting to senior leadership, highlighting trends and risks across services.

Continuous Improvement and Learning

• Translate insights from complaints and audits into practical service improvements.
• Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
• Support staff training and development on complaint handling, communication, and quality assurance.
• Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.

Regulatory and Partnership Liaison

• Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
• Ensure complaint handling and quality monitoring comply with FCA MaPS  and advice quality standards.
• Support preparation for audits, funder reviews, and regulatory inspections.
• Keep colleagues informed of relevant regulatory changes and implications for practice.

General Responsibilities

• Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
• Promote equality, inclusion, and accessibility across all aspects of the service.
• Demonstrate financial efficiency and value for money.
• Undertake other duties as directed by the Head of Quality and Compliance or senior management.

Person Specification

Essential Criteria

Experience and Knowledge

• Hold a valid Money and. Pension Service accredited qualification in debt advice
• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
• Significant experience managing complaints and quality processes within a regulated advice
• Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
• Ability to analyse complex cases and identify systemic issues or risks.
• Experience developing and implementing service improvement plans.

Skills and Competencies

• Excellent communication and influencing skills at all levels.
• Strong analytical, reporting, and decision-making ability.
• Ability to manage competing priorities and meet tight deadlines.
• Confidence handling sensitive and confidential information with integrity.
• High level of IT literacy, including CRM or case management systems.
• A proven commitment to continuous professional development of self and wider teams.

Personal Attributes

• Ability to work independently and proactively without supervision.
• High level of professionalism and integrity.
• Committed to fairness, impartiality, transparency, and accountability.
• Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
• Collaborative and empathetic approach when dealing with clients and colleagues.
• Strong alignment with Toynbee Hall’s values and mission

Desirable Criteria

• Previous management or supervisory experience in a debt advice or compliance setting.
• Experience designing or delivering training on quality, complaints, or compliance.
• Knowledge of data-protection legislation and its implications for complaint management.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Keeping up to date with technology and take individual responsibility for learning new technologies.

Please download the full Job Description for more details.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners. 

Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.

What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.

If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.

The Key tasks of the role will be be as follows 

Summary of Key Main Tasks

• Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
• Manage organisational information systems, records, filing, databases and GDPR Compliance. 
• Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
• Coordinate training activities and maintain accurate learning and development records for the entire organsation. 
• Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
• Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
• Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times 
• You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis. 

Please refer to the Job Description attached for a full list of Essential/Desirable criteria. 

We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications

Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

 We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.

Benefits

• 25 days of annual leave per year (pro-rata if part-time)
• Weekly well-being hour and skills-based workshops.
• Employers Assistance Program providing counselling, financial assistance and mental health support.
• Clinical supervision sessions/refelctive practise. 

Please review the Job Advert for full details attached. 

What to do next - Please send an updated CV

· An up-to-date CV (no more than 2 pages)

· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role. 

Please download and complete the [Equality and Diversity form] and send it to our recruitment email  – This form should be sent to us separately. ( attached) 

Closing date for Application 
Tuesday 17th March 2026 5pm

Interviews
w/c 30th of March 2026

Role Summary 

As our Global Director of Strategic Communications, you will turn ProVeg’s strategy into a unified, high-impact narrative that accelerates the protein transition. You’ll set evidence-based objectives, prioritise where we can win, and align teams across countries and functions to deliver measurable engagement with media, policymakers, industry, partners, and supporters. You’ll elevate the voices of our Senior Leadership Team while staying hands-on for high-stakes moments—balancing speed with quality, and clarity with nuance. You’ll build and lead a high-performing team, create clarity and trust, and enable others to succeed through transparent goals, timely feedback, and consistent follow-through. This role is ideal for someone who has a solutions-first mindset, is passionate about our mission, excited to shape the way the world eats, and motivated by turning bold ideas into lasting, real-world impact.

Job details

• Reports to: Global CEO

• Department: INT Communications

• Direct Reports: Media Lead, Advocacy Communications Manager, Social Media Manager

• Location: Remote, UK

• Hours: full-time

• Salary: £56k- £63k

• Start date: May 2026

• Application deadline: 22.03.2026

Responsibilities 

Leadership & Strategy Development

• Develop and execute a global communications strategy that drives narrative shifts, making plant-rich food systems a priority for decision-makers and addressing polarisation on food systems transformation.

• Oversee the development of strategic communications plans for ProVeg’s flagship Global Programmes – from insight and strategy to content, campaigns, stakeholder engagement, and measurement.

• Define how we measure the impact of our strategic communications on organisational and programmatic goals, working with Programme Leads and our Impact team.

• Collaborate with the Development team to develop compelling, mission-aligned content and narratives for major donor proposals, grant applications, and fundraising campaigns.

• Oversee the development and execution of our internal communications strategy, making recommendations on how we can improve communications with globally distributed employees.

Narrative Influence & Thought Leadership

• Use your existing network and develop new high-level media relationships to ensure ProVeg’s insights are front and center in top-tier global business and policy media outlets (e.g. FT, BBC, Guardian, NYT.).

• Act as a senior adviser to the Global CEO and SLT on reputation management and media appearances.

• Drive a "thought leadership" engine that positions ProVeg experts as the go-to source for food system transformation.

• Elevate ProVeg as an expert voice in the food system transition, leveraging our track record to secure high-impact presence at major national and global forums.

Brand Integrity & Editorial Direction

• Oversee and maintain the ProVeg brand, ensuring visual and verbal consistency across all global markets while maintaining a clear identity that resonates with key audiences.

• Provide clear guidance and capacity-building tools to international and programme teams on content narrative, positioning, and tone.

• Uphold the ProVeg Writing Style Guide and messaging frameworks across all platforms.

• Oversee the development and governance of owned channels, including the optimisation of the ProVeg website and global newsletters.

Team Leadership & Operations

• Build, lead, and inspire a high-performing global communications team, fostering a culture of excellence, creative-problem solving, and continuous improvement.

• Set OKRs, manage budgets, and streamline workflows to ensure maximum efficiency.

• Champion inclusive and effective communication practices that empower our 14 national teams.

Competencies 

Required:

• You are a strategic thinker with deep knowledge of how to influence B2B and policy actors through communications and a persuasive communications style.

• You have a proven track record of managing diverse, high-performing, globally distributed teams. You lead by example - you’re as comfortable directing a global launch as you are drafting a press release when the pressure is on.

• You bring an extensive network of international media contacts and a proven ability to craft narratives that break through the noise to secure coverage in top-tier outlets.

• You have experience of delivering results within a matrix structure, preferably within an international federated network.

• You prioritise open and honest communication, demonstrate excellent judgement under pressure, make decisions based on evidence, and are comfortable managing trade-offs and navigating crisis/risk communications.

• You bring strong alignment with and passion for ProVeg’s mission and vision, and familiarity with the food systems, climate, and/or public health spaces.

Preferred:

• Experience developing and executing communications strategies for programmes or portfolios.

• Experience of working with and overseeing  agency partners.

• You bring strong digital strategy expertise across web, email, SEO, and social; familiarity with CRM/automation and analytics tools.

• You have experience with crisis scenarios, misinformation dynamics, and reputation management.

• You speak additional languages.

Benefits of working with ProVeg

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career development support.

• Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Employee Assistance Programme including counselling

• Access to 24/7 virtual GP Service

• Access to the Wisdom app with exclusive perks and discounts

• Compassionate animal companion leave

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.

You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.

If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.

Apply now. An application pack, including full job description and person specification, can be downloaded from our website.

The closing date for applications is 01 April 2026

SCM is committed to keeping children and adults at risk safe and to equal opportunities.

A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.

Job Purpose 

Reporting directly to the CEO, you will lead and shape all aspects of the Foundation’s communications and brand strategy. 

This is a pivotal leadership role within the organisation. You will act as strategic adviser on reputation, messaging and positioning, ensuring that the Foundation’s voice reflects both the urgency of the fight against MND and the powerful legacy of Doddie Weir. 

You will steward one of Scotland’s most recognised charitable brands, protecting and evolving our public profile as we continue to invest in research, influence policy and support those living with MND. 

About My Name’5 Doddie Foundation 

Founded in 2017 following Doddie Weir’s diagnosis with motor neurone disease, the Foundation exists to fund research, raise awareness and support those affected by MND. 

Since inception, we have committed over £19.5 million to research and a further £2 million in grants to individuals living with MND. We have helped catalyse national campaigns, foster research collaborationand build a movement united by one shared ambition: a World Free of MND. 

We are at an exciting stage in our journey - growing in influence, impact and profile - and communications sits at the heart of that growth. 

Key Responsibilities 

You will lead the Communications function, working collaboratively across Fundraising, Research and Finance, and will be responsible for: 

Strategic Leadership 

• Develop and deliver a clear, integrated communications and brand strategy aligned to organisational goals. 

• Act as trusted adviser to the CEO on messaging, reputation and stakeholder positioning. 

• Ensure communications activity supports fundraising growth, research impact and policy engagement. 

• Provide regular insight and impact reporting to the CEO and Board. 

Brand & Reputation Management 

• Protect and evolve the Foundation’s brand, ensuring clarity, consistency and emotional resonance. 

• Develop internal brand guidance and champion high standards of communication across the organisation. 

• Oversee crisis communications planning and reputation risk mitigation. 

Media & External Engagement 

• Lead strategic media engagement, working closely with external PR support. 

• Build and maintain strong relationships with key media contacts and stakeholders. 

• Translate complex research and policy information into accessible, compelling narratives. 

Digital & Campaign Delivery 

• Oversee digital communications strategy including website, social media and supporter communications. 

• Ensure campaigns are creatively strong, audience-led and impact-driven. 

• Analyse performance data (including Google Analytics and other KPIs) to inform continuous improvement. 

Team & Supplier Leadership 

• Lead and develop the Communications team, maximising contribution and performance. 

• Manage agency and contractor relationships where required. 

• Foster a collaborative and high-performing culture across functions. 

Skills and Experience 

Essential 

• Significant experience developing and delivering strategic communications plans. 

• Strong media relations and reputation management expertise. 

• Experience leading teams and managing external agencies. 

• Strong organisational and project management capability. 

• Confidence operating at senior leadership level and advising executive stakeholders. 

• Ability to analyse performance metrics and demonstrate impact. 

Desirable 

• Experience in the charity, campaigning or advocacy sector. 

• Understanding of research communications. 

• Experience of working in a high-profile or emotionally resonant brand environment. 

• Digital content creation experience (video, graphic or website development). 

• Experience of campaign or product management. 

Personal Attributes 

We are looking for someone who brings: 

• Strategic judgement and credibility. 

• Emotional intelligence and integrity. 

• A strong appreciation for mission-led work. 

• The confidence to operate independently while building strong collaborative relationships. 

• A genuine commitment to the Foundation’s purpose and values. 

Why Join Us? 

This is more than a communications role. 

It is an opportunity to help shape the voice of a movement, to steward a powerful legacy, and to contribute meaningfully to the fight against MND. 

You will work directly with senior leadership, influence national conversations, and help ensure that Doddie’s vision continues to drive progress towards a World Free of MND. 

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

Step Forward is seeking an experienced Therapeutic Service Lead to join our multi-disciplinary team supporting young people aged 11–25 with their mental health and emotional wellbeing.

Working closely with the CEO and Operations Manager, the postholder will help shape the strategic direction of the therapeutic service in line with organisational priorities. You will contribute to the smooth, safe, and effective delivery of the therapeutic service, ensuring it remains accessible, responsive, and relevant to local young people.

Key Responsibilities

· Be part of the Senior Management team alongside the CEO and Operations Manager and have a key role in the strategic direction of the Therapeutic service

· Co-ordinate the development and day-to-day management of the Therapeutic Service

· Support and line manage a small team including the Senior Counsellor and additional Counsellors & Wellbeing Workers

· Act as joint Deputy Designated Safeguarding Lead

· Work with the Senior Counsellor to help support honorary counsellors

· Manage a small caseload of clients, including assessments for newly referred young people

· Manage allocations of clients to staff and volunteers

· Ensure monitoring and evaluation systems capture the impact of our therapeutic interventions

 

About You

 · A recognised qualification in Counselling or Psychotherapy

· Professional accreditation, or working towards it

· Minimum 5 years’ experience working with young people aged 11-25 years, including at least 3 years of providing post qualification 1:1 counselling support to young people in an organisational setting

· Experience as a team leader or as part of a management team

· Strong understanding of safeguarding principles and experience in managing safeguarding concerns

· A demonstrated commitment to supporting young people

· Confidence delivering evidence-based therapies across short-, medium-, and long-term interventions

· Experience supporting young people with a wide range of presenting issues, including: Anxiety, depression, bereavement, trauma, abuse, identity and relationships

· Ability to work independently and collaboratively within multi-agency teams

· Commitment to embracing diversity and supporting young people in Tower Hamlets

 

Working with Step Forward

We pride ourselves on providing inclusive, flexible, professional and young people friendly counselling and wellbeing support services.  We provide services both in our own purpose built centre and also on an outreach basis in schools and community/ youth settings. 

As Step Forward is a small charity our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.

Why Join Us

Work in a small, dedicated organisation where your expertise directly influences children and young people’s lives. Join a passionate and reflective  team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.

Other terms/benefits include:

· 35 hour (FTE) working week

· Generous holiday allowance -28 days per year plus bank holidays (FTE)

· Organisational closure for 3 days between Christmas and new years

· Employer pension contribution of 5%

· Access to enhanced sick leave after probation

· Ongoing learning and development opportunities

· Enhanced maternity/paternity/adoption leave and pay

· Hybrid and remote working potential where organisational requirements allow

MERSEYSIDE YOUTH ASSOCIATION LTD

Is seeking to recruit the following:

JOB TITLE

Fundraising Officer - Grants and Trusts

Hours:

21 per week

(May Include Evening and Weekend Work)

Salary: £30,997 p.a. - £33,705 p.a. (Pro Rata)

Grade 6 Pt. 21-24

Fixed Term Funded to 31st December 2028

Do you want your work to truly make a difference?

At Merseyside Youth Association, we don’t just run projects — we transform lives. From dynamic creative workshops to vital one-on-one interventions, we open doors for young people and celebrate every step of their journey, big or small.

This is your chance to:

· Create life-changing opportunities

· Champion a whole-person approach

· Build skills that last a lifetime

We’re on the lookout for a driven, passionate and proactive Fundraising Officer to fuel our mission. This isn’t just about raising funds — it’s about creating brighter futures.

Your role will include:

· Identifying and securing funding from Trusts, Foundations, and Grant-Giving Bodies

· Working hand-in-hand with our Senior Leadership Team and expert consultants

· Supporting existing projects and helping to launch new, impactful initiatives

· Maintaining a well-managed donor database and ensuring GDPR compliance

We’re looking for someone who:

· Has a track record in Trust and Grant Fundraising

· Can spot funding opportunities a mile away

· Brings a compelling voice to our cause

· Is deeply passionate about empowering young people

Join a team where your success will help young people across Merseyside believe in themselves, adapt, thrive and achieve the futures they deserve.

Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children. 

The above post will be subject to Enhanced Disclosure,

Please note, CV’s will not be accepted and should not be part of your supporting information.

Closing Date for Completed Applications:  Midnight Friday 20th March 2026

Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

In their search for a new Head of Financial Planning and Analysis on a permanent basis, The National Archives are partnering with Robertson Bell.

The Organisation

The National Archives is home to 1,000 years of our nation's histories, from Domesday to Downing Street tweets, our vast collection of archival treasures is as varied as it is inspiring. 

Our mission is to collect and preserve the public record, to connect citizens with their history through unrivalled collections and to partner with archives everywhere. In 2038 we will celebrate the bicentenary of the founding of the Public Record Office, and our 2038 vision is for The National Archives to be the living digital archive of the state. 

With a highly motivated and engaged staff of around 650 based in a beautiful setting in Kew, The National Archives is a surprising and inspirational mixture of talents, from their world-leading experts in history, digital, technology, and conservation to their impressive operational teams delivering public services and providing leadership for the archives sector.  To find out more visit:

The role

Operating within the Finance and Performance Directorate, as Head of Financial Planning and Analysis, you will lead the Finance Business Partner and Senior Management Accounts team. You will develop the financial planning and analysis capabilities of the team that will better support financial decision making across the organisation and effective risk management.  You will lead on The National Archives' financial planning through Spending Reviews and Fiscal Events; ensuring these are reflected and managed internally through budgets, efficiencies and multi-year business planning.

Other responsibilities include:

• Leading the Finance Business Partner and Senior Management Accounts team, providing clear direction, coaching, and support to ensure high-quality professional finance support and advice is provided to the organisation and development of team members.
• Deputising for the Finance Director as required and help lead the Finance and Performance team through periods of change.
• Leading The National Archives' financial planning at single-year and multi-year levels Spending Reviews and other fiscal events.
• Overseeing the annual business planning process to ensure an effective process that allocates budgets and defines key business priorities, and building financial modelling capabilities to support senior managers.
• Delivering timely and accurate management accounts and re-forecasts, presenting key insights and recommendations to the Executive Team, Board, and Committees.
• Acting as a Finance Business Partner, supporting Directorates and budget holders to ensure financial responsibilities are understood, business cases are robust, and governance processes are followed.
• Building strong relationships with internal and external stakeholders, including Directors, Heads of Department, and HM Treasury, ensuring finance is trusted and influences decision-making.
• Promoting and realising the benefits of our ERP system across Directorates and the wider finance function.

Full details of the job role available in the candidate pack

The successful candidate will

• Be qualified with CCAB, CIMA or equivalent with significant financial experience over an extended period of time, including experience in a relevant strategic financial role.
• Have significant experience of leading and motivating a team of finance professionals to deliver against their personal and team objectives and promote excellence.
• Will be an initiative-taking and an effective organiser, which will allow you to work fluidly in a demanding environment, remaining flexible at all times.
• Have the ability to influence and make impact at senior levels and across the organisation through excellent interpersonal and communication skills including building and maintaining networks and relationships.
• Have an excellent personal presentation and written communication skills, including the ability to put complex financial issues into plain language for non-specialist audiences and build this capability within the team.
• Adopt a collaborative approach to problem solving and the ability to consider a number of options and scenarios in order to achieve effective outcomes.
• Have strong analytical skills to identify and interpret trends and improve financial forecast data.
• Be able to lead, promote and embed the use and value

Head of Finance

Location: Midlands – Leicester or Birmingham (hybrid working)
Salary: £48,500 per annum, FTE 37.5 hours (we will also consider a 4-day / 30-hour week)
Contract: Permanent (we will consider interim-to-permanent arrangements)

Join a charity fighting hunger, tackling waste and creating opportunities

We are a forward-looking regional charity working across the Midlands to fight hunger, tackle food waste and create opportunities for people and communities. We believe no one should go hungry when good food is going to waste, and that everyone deserves the chance to thrive.

We are now looking for a Head of Finance to join our Senior Leadership Team and play a central role in ensuring our financial strength, sustainability and growth – so we can maximise our social impact.

The role
As Head of Finance, you will be the organisation’s lead financial expert, reporting directly to the Chief Executive and working closely with fellow senior leaders and Trustees. You will provide the financial insight and leadership that underpins strategic decisions and day-to-day operations.

You will:

• Lead the development and delivery of the organisation’s financial strategy, ensuring long-term sustainability and supporting our strategic priorities and business plans.
• Oversee all aspects of financial management, including budgeting, forecasting, management accounts and statutory accounts.
• Lead on financial reporting and liaison with the Trustee Board, including servicing and advising the Trustee Finance Committee.
• Ensure strong financial controls, including procurement, credit control, cash flow management, payroll and systems that support growth.
• Take responsibility for statutory and regulatory financial compliance, including HMRC requirements and charity/company reporting.
• Provide clear, insightful financial analysis to support decision-making, funding applications and operational improvement.
• Work closely with budget holders across the organisation, building financial understanding, ownership and accountability.
• Lead, support and develop a small Finance team of two (Finance Officer and Finance Assistant).

This is a highly impactful role where your work will directly enable the charity to reach more people, make better use of surplus food, and create meaningful opportunities in communities across the Midlands.

About you

We are looking for a values-led finance leader who is motivated by using their skills for positive social impact.
You will bring:

• Significant experience in a senior financial and management accounting role, with responsibility for budgets, management and statutory accounts, controls and reporting.
• Experience of leading a finance function, including oversight of payroll and pensions.
• Strong skills in financial planning, analysis, forecasting and budgeting, and the ability to communicate clearly and confidently with senior leaders and Trustees.
• Experience of working with or supporting a Board or Finance Committee, providing clear, insightful information and advice.
• Confident use of Excel and finance systems to produce robust, timely and accurate information.
• A proven ability to lead and develop a team, building a positive, inclusive and high-performing culture.
• Excellent interpersonal skills – able to influence, challenge and support colleagues at all levels.
• A collaborative, solutions-focused approach and the ability to manage competing priorities.

We welcome candidates who are:

• Professionally qualified in accountancy or who can demonstrate equivalent experience.
• From any sector – charity experience is not essential. We are very open to candidates bringing transferable skills from commercial, public or other not-for-profit environments, with a commitment to learning charity-specific requirements (such as charity/SORP accounting) as part of your induction.

What we offer

• A Midlands base in either Leicester or Birmingham, with hybrid working.
• Salary of £48,500 per annum (FTE, 37.5 hours), with 4-day / 30-hour week options considered.
• The expectation of a cost of living increase from April.
• The opportunity to be part of the Senior Leadership Team, shaping the future direction and impact of the organisation.
• A chance to use your finance expertise to directly support people facing hunger, poverty and barriers to work, while reducing food waste.

Inclusion and accessibility
We are committed to building a team that reflects the diversity of the communities we serve and to creating an inclusive working environment where everyone can be themselves and perform at their best. We warmly encourage applications from people of all backgrounds and sectors, including those who may not have worked in a charity before.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Director of Commercial Services

Salary: £60,727
Location: University of Reading Students’ Union
Contract: Full Time – 37.5 hours per week (worked flexibly)

Are you ready to shape exceptional student experiences through vibrant and innovative commercial services?
Reading Students’ Union is seeking a progressive and values-driven Director of Commercial Services to provide strategic and hands-on leadership across all commercial services, helping to deliver outstanding spaces, services and experiences for the student community.

About Reading SU

Reading Students’ Union is an independent education charity led by, and for, students.

The Students’ Union is central to the University experience and works to support all aspects of student life for the 19,000 plus students studying at the University of Reading. Located in one of Britain’s top green spaces, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Reading University in achieving personal success.

Reading SU sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.

This commitment to student experience also underpins the Union’s commercial activity. Reading Students’ Union’s venues, services and events are designed to be inclusive, welcoming and vibrant spaces where students can connect, feel a sense of belonging and create lasting memories. Guided by student insight, the commercial services play an important role in supporting the Union’s mission while enhancing student life across campus.

About the Role

Reading SU are thrilled to be searching for a Director of Commercial Services, a dynamic leader experienced in licensed trade, catering, events, and marketing. This role is not just about maintaining the status quo but about reimagining and diversifying the commercial services in line with student community needs.

The ideal candidate will be both strategic and hands-on, with an ability to develop Reading SU’s commercial services while also being involved in delivery of the operations.

The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and financial management, alongside the strategic and operational capability required to lead complex commercial services within a democratic, student-led organisation.

Reading Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of background, and Reading Students’ Union particularly welcomes applications from candidates from Black, Asian and Minority Ethnic backgrounds and from candidates with disabilities.

The SU offers a range of sector-leading benefits including enhanced leave, onsite nursery, occupational sick pay, access to campus facilities and winter shutdown over the Christmas period- a rare opportunity within the hospitality and commercial sector.

It’s a genuinely exciting time for Reading Students’ Union and we look forward to receiving your application.

Key Dates

Closing Date: Thursday 9th April, 12pm
First Stage Interviews (Remote): 20th April
Final Interviews (In-person): 27th April

Optional Q/A session with the CEO and Interim Commercial Director: 26th March, 12pm. Email to register (see below)

How to Apply

Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.

For an informal conversation about the role and the application process, or to register to the optional Q/A session, please contact our recruitment partners at Atkinson HR Consulting. Their details can be found in the candidate pack.