Social media and digital marketing manager jobs

Lead our creative team at a pivotal moment. Following our brand relaunch, we need an experienced Creative Manager to embed our refreshed brand and deliver bold campaigns that make a real difference to people living with Motor Neurone Disease (MND). Whether your background is as a Creative Lead, Art Director or Senior Designer stepping into leadership, this is an opportunity to shape creative strategy, guide and develop a talented team and produce impactful creative content that connects with our community and strengthens engagement.creative team at a pivotal time following our brand relaunch. 

You'll shape creative strategy, lead and develop a talented team, and oversee the delivery of engaging campaigns, publications and digital content. Combining creative excellence, people leadership and project management skills, you'll champion brand consistency and help maximise the Association's impact and engagement.

Key Responsibilities

• Lead and inspire the creative team to produce bold, engaging and audience-focused work that brings our brand to life
• Shape creative concepts and campaigns that capture attention, build meaningful connections and increase engagement across multiple channels
• Transform ideas, briefs and organisational priorities into impactful visual storytelling that highlights our work and influence
• Champion creative excellence, ensuring every asset reflects high design standards and a consistent brand experience
• Drive innovation by identifying new creative approaches, emerging trends and tools that strengthen our communications
• Collaborate with teams across the Association to develop creative solutions that support fundraising, awareness, campaigning and supporter engagement
• Guide the creative journey from concept to delivery, ensuring projects are effective, timely and aligned to strategic objectives
• Oversee the development of flagship publications, reports and campaigns, working with internal colleagues and external creative partners
• Embed a culture of creativity, collaboration and continuous improvement, empowering others to develop their skills and confidence

About You

• Excellent design knowledge and are confident using Adobe Creative Suite, including InDesign, Photoshop and Illustrator
• Inspirational creative leader, with experience managing teams, and implementing/improving workflow processes
• Experience managing freelance creatives, photographers or videographers
• Confidence in managing multiple deadlines and competing demands in a fast-paced environment
• You enjoy exploring new creative trends, technologies and ways of working, and can turn fresh ideas into practical solutions
• Experience working with charities, purpose-led organisations or community-focused brands
• Understanding of video production and graphic design
• Knowledge of digital asset management systems and creative workflow tools
• Confidence delivering workshops, presenting creative ideas and helping others get the most from design resources

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Social Media & Video Officer

Salary: £30,000

Hours: Full-time

Reporting to: Social Media & Video Manager 

Location:  Hybrid working, based  in the FT offices in St Paul’s. The role requires a minimum of two office days per week, currently Monday and Wednesday.

Job Description 

The organisation

The FT Financial Literacy and Inclusion Campaign ( FT FLIC), is a fast-growing financial literacy charity founded by the Financial Times. We promote financial literacy where it is needed most, with the aim of creating significant and sustainable social impact.

The charity works with young people in schools, adult learners, community groups and workers across the UK. We also support policy and advocacy work, with the mission of giving everyone the tools to build lifelong money confidence.

About FT FLIC’s programmes

FT FLIC has developed an award-winning financial literacy curriculum for secondary schools and is now working with national partners to build a comprehensive catalogue of digital resources for adult learners.

With input from FT journalists, production specialists, educators, and beneficiaries, we are creating a diverse range of engaging materials. These include visual, audio, and text-based content within a continuously evolving learning hub.

Our in-house production includes educational videos and supporting materials designed to equip beneficiaries with essential financial literacy skills, helping them manage everyday finances and pursue their financial goals.

The role

We are looking for a creative and detail-oriented Social Media and Video Officer to support the production, editing and distribution of engaging financial education content across digital platforms. This role is perfect for someone eager to develop their skills in video production, social media management and content strategy, working within a dynamic creative team.

You will assist in scripting, filming, editing, and distributing both short-form and long-form video content, ensuring it is optimised for different social platforms. Working closely with the Video and Social Media Manager, you will help bring financial literacy content to life in a way that is clear, engaging, and accessible.

You will also support the optimisation of content across platforms, monitor performance, and contribute ideas to improve engagement. A strong awareness of social media trends and audience behaviour will be key to ensuring our content resonates with the right audiences.

This role is crucial in our mission to provide clear, up-to-date, and accessible financial education resources, helping people navigate the financial world, avoid common pitfalls, and maximise opportunities. You will have a strong understanding of social media trends and audience engagement strategies, ensuring our content is both informative and compelling.

You will be comfortable working independently while collaborating with a wider team in a fast-paced, creative environment. There will also be opportunities to contribute to new content formats, support live video sessions, and attend industry events.

Beyond reaching beneficiaries, this role will also support the creation of content that communicates FT FLIC’s impact to a broader range of stakeholders, including funders, corporate partners, policymakers, and educators. You will contribute content for key campaigns, partner activity, and platforms such as LinkedIn, adapting tone and format for different audiences while maintaining brand consistency.

This is an excellent opportunity for an early-career video and social media professional to gain hands-on experience while contributing to a mission-driven organisation.

Key Responsibilities

• Schedule and publish content across various social media platforms.

• Assist in the production, editing, and post-production of video content for digital platforms.

• Support the creation of short-form and long-form video content tailored for social media (Instagram, TikTok, YouTube, LinkedIn, etc.).

• Conduct due diligence on content creators we may partner with.

• Edit and enhance video footage using Adobe Premiere Pro and After Effects.

• Design engaging social media, promotional, and distribution assets (e.g. newsletters, event materials, advertising graphics) using tools such as Canva, Adobe Creative Suite or Figma

• Ensure all visual content adheres to design accessibility best practices (e.g. readability, contrast, captions, inclusive design).

• Help manage and organise video assets to ensure proper storage and accessibility.

• Monitor social media trends, engagement metrics, and audience interactions to optimise content performance (including A/B testing).

• Actively engage in financial literacy conversations on social media by reposting, commenting, and interacting with the community.

• Collaborate with the wider marketing and creative teams to ensure brand consistency across content.

• Support the creation of content for fundraising campaigns (including the annual seasonal appeal), ensuring content is engaging and optimised for different audiences

• Create content that communicates programme impact to stakeholders such as funders, partners, and educators, including campaign highlights and outcomes

• Support partner-facing and LinkedIn content, adapting tone and format for professional, policy, and education audiences

• Assist with other content creation and distribution tasks as needed.

• Monitor, collect and analyse data for impact reporting

Requirements

• Basic maths skills & ability to understand financial topics 

• Basic proficiency in Adobe Creative Cloud (Premiere Pro, After Effects, and Photoshop).

• Understanding of video production processes, including filming, editing, and post-production.

• Familiarity with social media platforms and strategies for engagement and content performance tracking.

• Strong visual and design sensibilities with attention to detail.

• Awareness of design accessibility principles and best practices for digital content.

• Ability to work collaboratively in a fast-paced, creative environment.

• Strong organisational skills with the ability to manage multiple tasks effectively.

• Some experience in content creation, video editing, or social media management is a plus.

Preferred Qualifications

• Previous experience in video production or social media content creation.

• Knowledge of animation or motion graphics.

• Ability to apply design tools such as Figma or Adobe Creative Suite to produce high-quality, brand consistent assets across Flic’s digital platforms.

• Experience with social media analytics and A/B testing.

• A passion for storytelling through visual media.

This is a fantastic opportunity for a budding video and social media professional to grow their skills, gain real-world experience, and contribute to a brand making a difference in financial education. 

Benefits: 

• 25 days holiday to start, rising by a day each year up to 30, on top of bank holidays. 

• Flexible working hours. Our core hours are 9am–5pm (with an hour for lunch), Monday to Friday, with flexibility around start and finish times.

• Remote/hybrid working, with two office days a week, currently Monday and Wednesday.

• Enhanced pension Choose to contribute 4%, 5% or 6% and we'll match whatever you put in. Turn 45 and that match rises to 8%

• Enhanced sick leave 6 weeks' full sick pay.

• Enhanced maternity leave 5 months' full pay once you've been with us for 12 months.

• Free barista made drinks, plus subsidised food in the FT office.

• A dedicated career development budget to put towards courses, training or certifications. Investing in your growth is part of how we grow too.

To apply

Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 12th Aug 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events.

The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities

JOB TITLE: Marketing Executive

REPORTING TO: Senior Marketing Manager

HOURS: 36.25 / Full time

JOB TYPE: Full time — Permanent

SALARY: £26,500

At Waverley Abbey, we’ve got an important job to do: to extend and build the Kingdom of God through encounter with Him, through education, encounter and enterprise – for spiritual and cultural renewal for this generation and generations to come.

Job Purpose As a Marketing Executive at Waverley Abbey, you’ll play a crucial role in supporting the Marketing Department by executing digital marketing campaigns (predominantly email and social) and other key marketing activities as needed. The role encompasses all areas of marketing execution and will develop and grow with the right candidate. However, your primary focus will be on digital marketing: organic social media, email comms and marketing, community engagement, and paid social media. By doing so, you’ll help increase brand awareness, drive engagement, and expand our reach among both existing supporters and new audiences.

Organic Community Social Media Management

> Manage organic social media channels, ensuring consistent and engaging content across platforms.

> Plan, schedule, and publish posts that reflect Waverley Abbey’s mission and values.

> Monitor performance, identify opportunities for growth, and optimise content for engagement and reach.

 > Increase community engagement across digital platforms by monitoring and responding to reviews, comments, and messages in a timely and brand-appropriate manner.

> Foster positive interactions that strengthen relationships and enhance brand reputation.

> Provide regular insights to the team on engagement trends and feedback. Paid Social Media Ads Management

> Support the execution of paid social media campaigns across platforms such as Meta, LinkedIn, and TikTok.

> Monitor performance, optimise ads for ROI, and provide regular reports to the Senior Marketing Manager and Head of Marketing and Communications. Email Campaign Set-Up

> Build and schedule email marketing campaigns, including building/designing the emails, list segmentation, content creation, scheduling, and performance reporting. Ensure emails are optimised for deliverability, open rates, and click-through rates.

> Ensure emails are optimised for deliverability, accessibility, open rates, click-through rates and email best practice standards.

> Support continuous improvement through testing and data-driven recommendations. Brand Management

> Support the implementation of the organisation’s brand guidelines across all digital marketing activities.

> Ensure consistency and alignment with brand values, messaging, and visuals. Support Strategy Development

> Contribute to the development and execution of marketing strategies and campaigns that increase brand awareness, drive engagement, and expand our reach to both existing supporters and new audiences. Collaborative Working

> Contribute to a positive, collaborative, and supportive environment within the Marketing & Communications team.

> Provide technical guidance and support to team members regarding digital marketing tools and platforms, helping to build a culture of continuous learning and development. In Addition

> Carry out any other reasonable tasks as requested by your line manager or as required by the needs of the organisation.

Requirements - Essential

>Due to the nature and context of this role, there is a genuine occupational requirement for the postholder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010. The postholder will be expected to affirm the Statements of Faith of Waverley Abbey Trust and to demonstrate a commitment to its Christian ethos in the way they carry out their duties.

> Excellent written and verbal communication skills with the ability to devise compelling, on-brand and audience-relevant copy with little external input

> Exceptional attention to detail, with outstanding spelling, grammar and proofreading skills, and the ability to consistently produce accurate, high-quality content

> Excellent working knowledge of HubSpot for both email creation, social media scheduling and CRM management

>Good level of experience of paid social media advertising platforms and strategy (e.g., Facebook Ads Manager)

>A passion for marketing and a keen interest in utilising digital channels

> The ability to work effectively in a collaborative team environment.

> Excellent organisational skills with the ability to manage multiple

> tasks and meet deadlines in a fast-paced environment.

>An appetite to learn on the job and deepen skills Requirements 

Desirable

>A qualification in digital marketing or a relevant field.

 > Experience working in marketing for a Christian charity or organisation.

>AI tool management – using AI tools to work smart not hard

 MAIN TERMS OF EMPLOYMENT Type of contract Full time permanent. Salary range £26,500 Hours of work 36.25 hours per week Place of work Hybrid working pattern, two days minimum in office, Waverley Abbey House, Farnham. Pension and life assurance After satisfactory completion of the probation period, you will be eligible to join the Group Personal Pension plan. Employees contribute a minimum of 5% of salary when joining Aegon (the company pension scheme), with Waverley Abbey contributing 3% in the first year, increasing to 5% thereafter.  Annual holiday 25 days pro rata (plus public holidays) per calendar year.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Taking ownership of our digital and technology platforms, you will actively support campaigns that improve the lives of women. In particular, you will optimise our website, CRM and social media to grow traffic, engagement and conversions through reporting and A/B testing and proactively review digital content based on SEO changes and evolving organisational needs. At the same time, you will assist colleagues in delivering diverse digital projects whilst identifying opportunities for automation and championing best practice in everything you do. In short, you will bring women’s stories to life via marketing campaigns, AI, influencers, social media and other channels to give us a powerful voice to champion change and transform outcomes.

Location: Hybrid, with one day a week at our London office.

About you

Highly experienced in delivering websites, CRM systems and digital platforms, you will be a confident project manager with proven ability to translate user needs into digital improvements. Needless to say, you should be adept at digital optimisation, SEO, skilled at briefing developers and experienced at drafting digital project roadmaps and training materials, and you will be passionate about the possibilities of technology.

If you have a background with a membership, charity or campaigning organisation, so much the better, and knowledge of an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) plus HTML and A/B testing, CRO, UX, AI and analytics tools would be very useful. However, it’s your resilience and adaptability that will matter most, backed by a highly creative mindset and deep understanding of the latest digital trends.

How to apply

For further information about this Digital and Technology Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 6 August 2026

First-round interviews will take place virtually between 13 - 14 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Media Manager
Salary: £35,437 per annum
Contract: Permanent
Work Pattern: Full-Time
Location: WWT Slimbridge, GL2, Hybrid + Travel

Are you passionate about speaking up for nature?

Do you have the skills and creativity to help us bring to life WWT’s ground-breaking research and on-the-ground conservation projects?

About The Role

From restoring nature and providing homes for wildlife to protecting communities from the devastating impact of flooding, wetlands are a powerful weapon in the fight against the climate crisis. And we’re looking for an experienced Media Manager who can secure impactful media coverage that tells the story of wetlands and inspires the public to take action to protect and restore them.

The Media Manager will have the opportunity to shape strategic media and PR activity across the organisation; engaging in the national conversation on wetlands, particularly in the context of the climate and nature crises. At a regional and local level, this role will support local Marketing teams to tell the stories of our 10 incredible wetland sites to their engaged membership and visitor base. This role is core to strengthening our reputation and building our profile as the UK’s wetland charity and making sure our messages reach diverse audiences.

This is an exciting time to join WWT. Wetlands are being brought into the wider conversation around nature, but there’s still a long way to go. And by helping us secure meaningful, high-profile media coverage with trusted journalists and media outlets, you could help us show people the true value of these precious habitats.

About You

We are seeking an individual:

• With significant experience of planning and delivering strategic media activity across digital, broadcast and print platforms
• Experienced working in a busy Press Office environment, usually to tight deadlines
•  Able to identify communications and reputational risks, with the confidence to put forward considered mitigation plans for both proactive and reactive situations
• Confident writing for multiple channels to engage a range of target audiences
• With a track record of hands-on media expertise; managing reactive enquiries, writing position statements drafting press releases, arranging interviews and spotting opportunities within the news agenda
• Comfortable briefing senior leaders as spokespeople for interviews and responding to tricky issues
• With a solid understanding of current news agenda, environmental issues and knowledge of media structures
• Looking for an opportunity to shape the narrative around wetlands in nature and environment press

We are based at WWT Slimbridge, Gloucestershire, but support hybrid working with an expectation for team members to be in Slimbridge at least once a week. This role will work closely with the media, in a landscape that moves quickly and requires flexibility, so there may also be some occasional travel to our other 10 wetland sites.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: Friday 7th August 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.

Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes. 

The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.

You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.

Key Responsibilities

• Support the creation and management of marketing materials using Microsoft PowerPoint and Excel
• Create regular social media posts about LGN activities, events, volunteers, and community impact
• Write short stories or case studies about members, volunteers, and the difference LGN is making
• Help promote events, activities, and volunteer opportunities locally and online
• Create simple posters, flyers, and social media graphics using Canva or similar tools
• Update information on the LGN site and social media pages
• Collect photos, quotes, and feedback from activities and events to use in newsletters and social media
• Help raise awareness of LGN and encourage more local people to get involved
• Manage multiple projects simultaneously, prioritising tasks effectively through excellent time management
• Maintain organised records of marketing activities, schedules, and reports
• Contribute to the development of marketing strategies by providing insights based on analysis skills
• ·Attend board meetings often, voicing the continual objectives and aims for the charity
• Supporting the ambassadorial function of the Service Coordinator at stakeholder meetings with the council, local councillors, grant funders, and possibly client referrers
• Call handling enquiries from referrers, locals, volunteer prospects
• Checking and sending off D B S forms for volunteer befrienders

Essential Skills And Qualities

• Experience in the charity sector within a marketing environment is advantageous
• Strong analysis skills with the ability to interpret data effectively
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word is essential
• High level of IT competency, including Google Suite and Microsoft Office
• Strong time management and ability to prioritise a varied workload
• Confident writing, editing, and presenting skills
• Flexible, self-motivated, and capable of working independently and as part of a small team
• Able to respond positively to challenges, feedback, and shifting priorities
• Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
• Empathy and sensitivity to the challenges faced by individuals and communities
• A positive, can-do attitude and belief in the power of community development and organising
• Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
• Data entry experience
• Leadership qualities with a proactive approach to problem-solving and team collaboration

Desirable Skills

• Capacity to work with wordpress com and update web pages
• Familiarity with accounting software
• Proficiency in creating leaflets, flyers, social media campaigns with programs such as Canva
• Previous experience in the charity sector
• Intermediate proficiency with Excel software
• Attention to detail in screening reports, accounts, budgets
• Report writing skills
• Bid writing experience

Benefits

First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form.  We would love to hear from you. All the best.

We are supporting an incredible global charity to find a Senior Legacy Marketing Manager to lead the UK legacy marketing programme, while supporting the international legacy marketing strategy across the fundraising markets.

Location:
Surrey - Hybrid working - 2 days per week in the office.

The role:
- Strategy and coordination: Lead the strategy and coordination of the UK and international legacy marketing activity.

- UK legacy marketing delivery: Oversee and deliver UK legacy marketing

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

About the Veterans’ Foundation

The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.

Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.

As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.

The Opportunity

This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.

We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.

Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.

If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.

Key Responsibilities

As Interim Digital Fundraising Manager, you will:

· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.

· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.

· Design and implement automated supporter journeys using Salesforce and associated digital platforms.

· Develop and optimise digital donation journeys and fundraising products.

· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising       performance.

· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Develop reporting dashboards and performance insight to support evidence-based decision making.

· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.

· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.

· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.

· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.

· Undertake any other duties appropriate to the role.

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.

Essential

We’re looking for someone who can demonstrate:

· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.

· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.

· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.

· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.

· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.

· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.

· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.

· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.

Desirable

· Experience working within the charity, fundraising or not-for-profit sector.

· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.

· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.

· An understanding of fundraising regulation, data protection and digital marketing best practice.

· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.

· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.

Why Join Us?

This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.

Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.

Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.

If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.

We are looking for a Digital Marketing Executive to join our Digital Transformation team. You will help deliver integrated campaigns across events, exams and membership to support income generation and improve engagement with our 19,000+ members.

You will be joining a collaborative and innovative team looking to optimise the delivery of the College’s ambitious strategic objectives. You will be working with a range of supportive stakeholders on a variety of international campaigns, with the opportunity to make impact across key business areas. 

Responsibilities: 

• Support the delivery of integrated (paid advertising, email and social media) annual marketing campaigns to grow and retain our membership

• Deliver integrated campaigns for our gold standard MRCOG exam globally

• Coordinate the delivery of marketing for our events, courses and conferences programme

• Support ongoing membership engagement initiatives

• Develop creative content and copy across our digital channels 

For the full list of key responsibilities, please check the recruitment pack. 

About you

You will have a track record of delivering digital marketing activity and producing content for online audiences. You will be comfortable managing several campaigns or priorities, coordinating input from stakeholders and working to agreed deadlines. You will work collaboratively and contribute to the shared success of the team and the wider organisation.

Requirements: 

• Ability to contribute to campaigns designed to generate income

• Experience of working with marketing email software

• Experience of delivering integrated marketing campaigns 

Please note, that while we are looking for someone who has experience of working on revenue generating campaigns and working on integrated campaigns, we encourage candidates from all backgrounds to apply, especially those who are interested in digital innovation and delivering best in class customer experience. If this sounds like you, we would love to hear from you and will provide tailored professional development support. 

Our culture and benefits  

As a member of the team, you will be located in our offices in London Bridge. We offer a supportive, values led working culture with an excellent benefits package that includes: 

• Agile and flexible working environment and free lunch onsite 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January 

• 10% pension contribution after probation 

• Enhanced wellbeing and family support 

• Interest-free bike and season ticket loans after probation 

• Tailored Learning and Development and study leave 

• Affinity staff networks 

• Life assurance and income protection schemes 

• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.

• Applications close at 10.00am on Monday 17 August 2026 

• Interviews are expected to be held w/c 24 August 2026

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Reasonable adjustments

If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us via email. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process. 

Please note: We are only accepting applicants with a Right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 19,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. 

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission.

Purpose

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Head of Communications.

As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.

Main Responsibilities

Contribute to CUK mission and its strategic objectives:

• Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.

• Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group

• Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.

Situational awareness and research:

• Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.

• Guide the team in proactive media monitoring, enabling timely responses to significant developments.

• Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.

Strategy development:

• Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.

Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.

Reputational & risk management:

• Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.

• Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation’s values and objectives.

• Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.

• Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.

Materials development and dissemination:

• Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile and the voices of workers and employers within the Living Wage movement.

• Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.

• Create and refine key messaging for public communications, including FAQs and response guides.

Social media and website

• Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.

External relationships (including media and press)

• Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.

• Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.

• Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.

• Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.

• Strengthen and maintain broad cross-party support for the Living Wage agenda.

Campaign & events management

• Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events.

• Lead on media and messaging elements of agreed comms-led campaigns.

Internal comms & knowledge management

• Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.

Internal relationships

• Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.

• Provide line management and development support to the Media Manager and Events Manager.

Learning, expertise & DEI

• Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.

• Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance.

• Contribute to a positive and inclusive team culture.

• Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance.

Person Specification

(D) Desirable, (E) Essential

Experience

· Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E)

· Experience in line managing and leading a team. (E)

· Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E)

· Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E)

· Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E)

· Experience of working collaboratively across teams and influencing senior stakeholders to achieve shared objectives. (E)

· Experience of working with a range of voices and perspectives, including community, worker or lived experience storytelling. (D)

Key skills and knowledge

• Outstanding written and verbal communication skills, with the ability to produce and edit clear, engaging content suitable for media, digital and public audiences. (E)

• Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. (D)

• Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. (E)

• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. (E)

• Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders (E).

Personal qualities & values

• An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. (E)

• Ability to lead, support and develop high-performing teams, fostering a collaborative and inclusive working environment. (E)

• Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be held 17th and 18th August.

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September