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Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Data, Risk and Compliance Officer will manage Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.
The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.
The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.
About the Role:
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a requirement to work from the office for a minimum of two/three days per week, and additional days where required to meet organisational needs.
TWOTo be successful in this role, you will need:
Why you should apply:
Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.
Benefits you will enjoy working for us:
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.
Immigration Caseworker
Hours: 3 days per week (21 hrs)
Salary range: £16,500-18,456 pro rata (£27,500-£30,670 FTE)
Place of work: Hybrid
Benefits:
• Flexible and hybrid working arrangements.
• Training and professional development opportunities.
• Study leave to support accreditation progression.
• The opportunity to make a meaningful difference to the lives of refugees, asylum seekers and migrants.
• Supportive working environment within a small and committed charity.
About us
Wanstead and Woodford Migrant Support provides immigration advice and practical support to refugees, asylum seekers and migrants across North East London and Essex. We are a small charity committed to ensuring that people can access high quality advice, support and advocacy regardless of their circumstances.
About the role
We are seeking a qualified Immigration Caseworker to join our growing service. This is an exciting opportunity to work within a small and supportive organisation delivering high-quality immigration advice and casework to migrants, refugees and asylum seekers.
The role is primarily home-based, with attendance required at outreach locations, meetings and occasional events. The successful candidate will manage their own caseload, provide immigration advice within their accreditation level and contribute to the development of the charity's advice service.
Applicants
Applicants must hold IAA Level 1 or Level 2 accreditation (or IAAS equivalent). Candidates holding Level 1 accreditation will be expected to work towards Level 2 accreditation within an agreed timeframe. Appropriate supervision, training and study leave will be provided to support progression. Salary progression will be linked to the achievement of higher accreditation levels in accordance with the charity's pay structure.
How to apply
Please click on the link below. You will be asked to answer three questions and upload your CV. The closing deadline is 25 September.
To empower migrants so that they can achieve their life goals
RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.
This post is a new role within our Miscarriage of Justice Support Service, the only national service in England and Wales providing specialist support to people affected by miscarriages of justice. Our role is to support individuals whose criminal convictions have been quashed by the Court of Appeal. Many clients have spent many years, and sometimes decades, in prison before their convictions were overturned. As a result, many experience complex trauma, institutionalisation and significant challenges associated with release and reintegration.
Our work is grounded in the belief that those affected by miscarriages of justice deserve not only to have their convictions overturned, but to be supported with dignity, continuity, and recognition as they rebuild their lives. We offer long-term, person-centred, trauma-informed support tailored to the needs of each individual.
Working alongside the two MJSS Caseworkers, the specialist Mental Health Nurse will provide mental health assessments, psycho-social support and interventions to people affected by a serious miscarriages of justice.
The role includes support planning, delivery of interventions within professional competence, facilitating access to appropriate services, liaison with health and social care providers, and supporting individuals through key stages of their journey, including whilst waiting on their appeal to be heard (whilst still in prison), possible release from custody and community reintegration. The focus will be on MJSS clients but may expand to their family members or other close relations who can also be deeply affected by the client’s incarceration and subsequent release.
The two Caseworkers are based at our offices within the Royal Courts of Justice in London. The team meet clients in person initially, to build a relationship, which will involve travel across England and Wales. Once a relationship has been established, typically we then communicate via telephone and online, but people may still need in-person support e.g. attending appointments with them.
Ideally the post-holder would come into the office at least several times a month to build and maintain an excellent working relationship with the Caseworkers, giving the option to work at other times from home or to travel. Travel for this role will vary according to the needs of each client, but we expect this to be round once a fortnight. All travel expenses will be paid by RCJ Advice.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.


ROLE OVERVIEW
This is an administrative and coordination role, helping individuals and families to access appropriate guidance from the Centre’s qualified religious advisors. The postholder will manage appointments, maintain case records, and ensure the smooth operation of our community-facing services.
ESSENTIAL RESPONSIBILITIES
· Conduct initial meetings with individuals and families to evaluate their needs and direct them to the appropriate internal service.
· Provide information and support.
· Liaise with religious advisors and consultants to coordinate case referrals.
· Provide all admin and secretarial work for Manchester Shariah Council.
· Maintain accurate records and manage bookings for all consultants and Manchester Shariah Council members.
· Plan, manage, organise and oversee all social and Shariah services and activities on a day to day basis.
ESSENTIAL SKILLS
Active listening: This entails listening, paying attention to and recording what clients tell you while demonstrating this through appropriate body language and responses.
Boundary setting: The nature of the work means it is easy to get emotionally involved in certain cases. Setting boundaries ensures that professional lines are not crossed and keeps you focused on the end goal.
Sound judgment and ability to refer cases appropriately.
Communication: The job entails communication with a variety of people in a number of different ways, either by talking to clients face-to-face or over the phone, presenting cases to consultants, or making written referrals. All communication must be clear and articulate in order to be understood.
Ability to work with individuals from a variety of cultural and social background.
Proficiency in using IT systems to manage casework and correspondence.
Excellent organisational and time management skills.
Ability to remain resilient and maintain professional boundaries in sensitive situations.
REQUIRED QUALIFICATIONS AND EXPERIENCE
·A Diploma/Degree in Shariah Law.
· Previous working experience in Shariah Law related fields and/or Shariah Courts in Muslim countries.
· Familiarity with UK Law and/or Common Law, safeguarding frameworks and community structures to ensure the procdures are in compliance with UK legal framework.
· Experience working with families, women and children in a culturally sensitive setting.
·Fluent in English (essential).
WORKING HOURS
Monday-Saturday
10am-4pm (36 hours)
The client requests no contact from agencies or media sales.
Hours: 37 per week (part timemin 25 hours considered)
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face and over the phone.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and experiencing personal debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.
Join our Team!
We're looking for a curious and analytical Business Analyst to join our team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year.
About the Role
To lead the development and continuous improvement of the organisation’s data, insight and reporting systems, ensuring that information is used effectively to improve services, demonstrate impact and support strategic decision-making.
As our Data, Insight and Development Lead, you will work alongside operational colleagues, management and development teams, the postholder will combine data analysis with business analysis and service improvement. They will work with colleagues, partners and other stakeholders to understand
needs, map processes, identify problems and opportunities, and define practical requirements before new systems, tools or ways of working are developed.
The role will turn information from case management, telephony, digital and other systems into clear, accessible reports, dashboards and insights. These will help staff, managers, trustees, funders, commissioners, Citizens Advice and external partners understand service performance, client outcomes, emerging needs, risks, gaps and opportunities.
The postholder will act as a bridge between operational teams and developers, ensuring that technology and data solutions address genuine user and organisational needs. They will support improvement projects from discovery through to delivery, including consultation, requirements gathering, testing, documentation, implementation and evaluation, helping new ways of working become embedded and effective.
Other organisations may call this role Business Analyst, Business Improvement Officer, Insight & Improvement Analyst, Service Design Analyst, or Systems Analyst.
The role will also strengthen the organisation’s Research and Campaigns work by identifying emerging issues affecting clients and producing robust evidence to influence local and national policy.
Through this work, the postholder will help establish data as a strategic organisational asset and promote a culture of curiosity, collaboration, continuous improvement, evidence-based decision-making and organisational learning.
Closing date:- 9.00 am 5th October 2026
Interview date:- Monday 19th October 2026 (in person)
Application Deadline: 21 September 2026
Department: Business Services
Location: London/Brussels
Compensation: London £76,431 / year and Brussels €7,066 / month
Description
If you are a strategic HR leader who thrives in complex international environments, we would love to hear from you. We are looking for an exceptional Head of People & Culture to partner with senior leaders, lead a global People & Culture function, and help build an organisation capable of delivering lasting environmental impact. This is a unique opportunity to influence strategy, culture and organisational effectiveness at a critical leadership level.
If this opportunity excites you, we would encourage you to submit your application early and don't wait until the deadline. While the vacancy will remain open, we will begin reviewing candidates throughout the advertising period.
Important dates to note:
Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of requirements for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in Belgium or the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Charity Governance Secretariat Manager is a full-time hybrid role based in Letchworth, with the flexibility to work from home for part of the week. The role involves managing governance processes for charity clients, including coordinating board and committee meetings, preparing agendas and papers, maintaining accurate records and minutes, and tracking actions to completion. The manager will ensure compliance with charity regulations and best practice, oversee key governance documents and policies, and support trustees and senior leaders with timely information and guidance. Day-to-day responsibilities include liaising with stakeholders, organizing meeting logistics for both digital and physical events, maintaining governance calendars, and supporting the continuous improvement of governance procedures. The role also requires close collaboration with internal teams to align governance activities with overall event delivery and client expectations.
Qualifications
Our mission is to empower healthcare organisations to achieve their goals by delivering exceptional event management and secretariat services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe that great organisations are built by supporting great people?
We’re looking for an experienced and people-focused HR Officer to join our friendly and ambitious team. This is an exciting opportunity to play a key role in supporting people who make a real difference to people’s lives every day across North and West Kent.
As our HR Officer, you’ll work closely with managers across the organisation, providing proactive support throughout the employee lifecycle. From recruitment and onboarding to employee wellbeing, learning and development, policy implementation and HR administration, you’ll help create a positive and inclusive workplace where people can thrive.
What you’ll be doing:
We’re looking for someone who:
Why join us?
At North & West Kent Citizens Advice & Kent Law Centre, you’ll be part of a forward-thinking charity helping thousands of people find a way forward every year. You’ll join a supportive team, contribute to meaningful work and have the opportunity to make a real impact on the experience of our staff and volunteers.
For further information, please download the job pack on our website via the Redirect button.
How to apply
Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid working in a CAKLC office base in Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent. Regular travel around Kent will be needed to meet young people and community partners. There will be scope for some home working, depending on needs of the service.
Are you passionate about empowering young people and helping them develop the skills, confidence and knowledge they need to thrive?
North & West Kent Citizens Advice and Kent Law Centre is looking for an enthusiastic and creative Youth Engagement Officer to lead an exciting project that puts young people’s voices at the heart of advice and support services.
In this role, you’ll work directly with young people across Kent, supporting them to create engaging digital content including videos, podcasts, graphics and social media campaigns. Together, you’ll transform complex topics such as money management, housing, consumer rights, benefits and employment into practical, accessible information that helps young people make informed decisions about their futures.
What you’ll be doing:
We’re looking for someone who:
For further information, please download the job pack on our website via the Redirect button.
How to apply
Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.
Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)
The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.
We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.
You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.
You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.
Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.
You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.
Key Relationships:
Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.
External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders.
Key responsibilities:
The Trust Fund and Legacy Development Manager will be responsible for:
Trusts:
- Lead on the development and delivery of a new trust fundraising strategy.
- Identify, research and write compelling applications to meet and / or exceed income targets.
- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.
- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.
- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.
- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.
Legacy Development:
- Create and deliver an effective strategy for gifts in wills and in memory giving.
- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities.
- Ensuring legacy funds are utilised in accordance with the wishes of the donor.
- Managing relationships with donors, families and other stakeholders.
- Recording income and donor support accurately and maintaining databases.
- Handling the responsibilities of the role sensitively and with care and compassion.
- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.
- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.
- Respond to potential enquiries about all types of legacy gifts and gather details about each.
- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.
- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.
- Supporting on the delivery of projects and other charitable activities as and when required.
Essential Criteria:
· Strong verbal and written communication skills with excellent attention to detail.
· Excellent customer/donor care experience with a proven track record of exceptional listening skills.
· Methodical and organised approach to tasks with meticulous attention to detail with the ability to plan and prioritise.
· Experience in supporter acquisition, retention, and the development of supporters.
· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.
· Knowledge and experience of developing and maximising fundraising opportunities.
· Excellent organisational skills and deadline achievement.
· Good interpersonal skills.
· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).
· Ability to research, plan and budget.
· Able to work on own initiative while also as a key team member of the management team.
Desirable Criteria:
• Has worked in the charity sector previously.
• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.
• Has knowledge of agriculture and the rural community
• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.
*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.
Applicants must be based in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part-Time Training Kitchen Chef
Hours: Part-Time, 3–4 days per week MON - FRI (Term Time Only)
Salary: £30-34K per annum pro rata, dependant on experience
CareTrade is a non-profit organisation that supports young autistic adults to develop the skills, confidence and experience they need to access meaningful employment. We believe everyone deserves the opportunity to achieve their potential, and we are passionate about creating supportive, inclusive learning environments.
Due to the growth of our training programmes, we are looking for a Part-Time Training Kitchen Chef to join our friendly team. Working alongside our existing Chef, you will help deliver practical catering and hospitality training to our students in our purpose-built training kitchen.
This is a rewarding role for someone who enjoys sharing their skills, mentoring others and making a real difference in people's lives.
About the Role
As a Training Kitchen Chef, you will:
About You
We're looking for someone who:
Experience of working with autistic people or individuals with additional needs is welcomed but not essential. We value the right attitude, empathy and willingness to learn, and full support will be provided.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
At CareTrade, we are committed to building an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and identities including any support available via Access to Work if needed.
If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.
Company Benefits
We offer a range of benefits designed to support our employees’ wellbeing, development and work-life balance:
How to Apply
To apply, please send your CV and a covering letter outlining why you would like to join CareTrade and how your experience meets the requirements of the role.
Due to the anticipated volume of applications, we regret that we will not be able to respond individually to every applicant. If you have not heard from us within three weeks of applying, please assume that your application has not been successful on this occasion. We sincerely thank you for your interest in joining CareTrade.
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
Oversee the transactions, activities and processes of the external payroll provider.
To monitor and advise on current and future tax legislation, with a view to optimisation.
To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
Provide financial and operational insights to inform strategic decision-making and long-term planning.
Foster a culture of continuous improvement and financial accountability across the organisation.
Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
ACA/ACCA/CIMA Qualified, CPE up to date.
Strong financial management experience at a similar level within the charity/not for profit sector
A proven track record of leading, developing and inspiring small teams
Experience of strategic business & financial planning, forecasting and budget management.
Sound experience of producing month-end management accounts and audited year-end financial accounts
Experience of managing and using financial systems
A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
Experience of managing change and change programmes
A track record of initiating, leading and managing associated risks
Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
Confident IT skills; confident using Microsoft Office applications, especially Excel
Experience designing and introducing new financial processes, procedures and reports
Working knowledge of QuickBooks software [advantageous]
Experience working with a Board of Trustees [advantageous]
Understanding of Charity Commission and Companies House reporting requirements
Project and/or professional services experience
Understanding of Charity Law
Experience of working in the not-for-profit sector
Understanding and experience using the Charity Governance Code
Experience in working with Charity SORP
Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job titleChief Executive
ContractPermanent / Full time (35 hours a week)
Location London / hybrid (regular London presence)
Salary£95,000 - £100,000
Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.
Reports to Chair and Board of Trustees
Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner
Background information
About us:
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.
Our mission:
We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities
- Finding common cause across communities and conditions by working with member charities and those they support
- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.
Our five-year strategy:
In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:
- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.
- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.
- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.
In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.
Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.
We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.
But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.
PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE
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We have multiple roles at different levels for an upcoming project.
We're partnering with a well-respected public sector organisation to appoint an experienced HR Change Consultant to support the delivery of a significant organisational change programme. This is an excellent opportunity for a change professional who is comfortable leading complex consultation processes, influencing senior stakeholders, and ensuring organisational change is delivered in a fair, compliant and people-focused way.
Key Responsibilities
Essential Experience
✅ CIPD qualified
✅ Significant experience leading complex organisational change programmes
✅ Strong consultation management experience, including collective consultation
✅ Previous experience within the Public Sector (Local Government, NHS, Higher Education, Central Government or wider public bodies)
✅ Experience working in unionised environments and engaging with Trade Unions
✅ Sound knowledge of employment law, organisational change, redeployment and redundancies
✅ Excellent stakeholder management and communication skills.
What's on Offer?
🔥 Ideal for experienced HR Change Managers, Senior HR Business Partners, Organisational Development Consultants, or Workforce Transformation specialists looking to make an immediate impact.
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