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Top job
The Royal College of Radiologists, Multiple Locations (Hybrid)
£26,356 per annum with pay progression up to £30,176 per annum within two years employment plus excellent benefits
Posted 2 days ago
Central England Law Centre, Tyseley (On-site)
£23,614 per year
Posted 1 week ago
The International Alliance of Patients’ Organizations (IAPO), Remote
£30,000 - £35,000 per year FTE
Posted 1 week ago
Thames Valley Air Ambulance, Stokenchurch (Hybrid)
£32074 - £34240 per annum
Posted 3 weeks ago
Closing in 2 days
St. Peters Hospice, Brentry (Hybrid)
£23,400 - £26,000 FTE per year, dependant on experience
Posted 2 weeks ago
Closing in 2 days
Legal Action Group Education, London (Hybrid)
£34,000 - £36,000 per year
Posted 3 weeks ago
Closing in 5 days
Helen Bamber Foundation, London (On-site)
£28,000 per year (pro rata)
Posted 2 weeks ago
Page 1 of 9
Holborn, Greater London (Hybrid)
Central London, Greater London
WC2A, London
Covent Garden, Greater London
£26,356 per annum with pay progression up to £30,176 per annum within two years employment plus excellent benefits
Job description

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

  • Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
  • Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
  • Provide support to ensure relevant documentation on membership processes are current and user friendly.
  • Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
  •  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
  • Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

  • Experience of managing administration processes efficiently.
  • Demonstrable experience of providing exceptional customer service.
  • Experience of using and maintaining a database or equivalent to store and retrieve data.
  • A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
  • Ability to prioritise and anticipate competing demands.
  •  Good working knowledge of Microsoft packages.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Application resources
Posted by
The Royal College of Radiologists View profile Company size Size: 21 - 50
Posted on: 22 July 2024
Closing date: 11 August 2024 at 00:00
Tags: Administration,Operations