Membership recruitment manager jobs

Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
 Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
 Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
 Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
 Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
 Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
 Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
 Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
 Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
 Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
 Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
 Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
 Lead on cyber security training and improvements.
 Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
 Manage stock control and ordering of office and facilities supplies.
Support & Development
 Manage the Operations Assistant and support their development.
 Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
 Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
 Undertake operational improvement projects as directed by the Head of
Governance and Operations
 Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.

Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
 Able to work flexibly, including working in the evenings and at
weekends.

Sarum College is a centre for study and research where our passion is learning that nourishes the human spirit. The Sarum community offers inclusive, welcoming space and time for all those who aspire to grow in wisdom and courage.

Key responsibilities:

To be responsible for managing end-to-end finance operations, looking to make improvements to procedures and controls where appropriate.

 Key tasks:

· Continuously reflect upon and make improvements to current accounting practices;

· Prepare monthly management accounts, providing commentary against monthly and year to date

· Budget and Prior Year results, and prepare annual accounts, providing analytical reports for the COO as required;

· Manage VAT and other tax activities, investments, and insurance matters;

· Manage the relationships with tenants in the building and deal with agents;

· Be responsible for the safekeeping of all contracts affecting the College’s current and future activities;

· Manage the Finance Officer;

· Manage the employment records, and administer payroll for all staff, seeking support from the HR Consultant when required.

· Act as Data Protection Officer for the College

· To consider new methods of improving processing efficiencies, data security and cost management across the College’s finance functions, including reviewing software

· Work with the Executive Team to create budgets for the College

· Assist with designing and reporting KPI’s for both the next year and forecasting future years.

The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team, helping us understand and address youth unemployment in England.

The postholder will lead on managing our data infrastructure including our flagship youth labour market dashboard and contribute to the design, commissioning, and delivery of high-quality quantitative research and analysis.

They will combine strong technical skills with the ability to communicate data-driven insights clearly to internal and external audiences, influencing policy and practice to improve employment outcomes for young people.

Key Responsibilities include:

• Managing the design, commissioning and delivery of economic, quantitative social research and data analysis projects using a wide range of methods, including primary and secondary data analysis, and evidence reviews
• Critically reviewing research proposals, manage contracts and budgets, and ensure high quality outputs
• Developing evidence tools, gap maps and frameworks to address youth unemployment, and identify and prioritise evidence gaps to meet stakeholder needs
• Building and maintaining strong relationships with a range of external partners.

For a full role description and person spec, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Age UK is hiring! We're looking for a Partnerships Manager- Trusts to generate income from charitable trusts and foundations to support the work of Age UK. You will develop creative, compelling funding propositions, engage with high value prospects and stakeholders, and produce regular reports for funders. This fantastic opportunity would best suit an individual with successful and proven experience in achieving income targets in a high value trust fundraising role.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade 5L

Please note, this role is being offered as a Fixed Term Contract (maternity cover) ending 31st January 2027.

Last date for applications Monday 27th October 2025.

Shortlisted candidates will be invited to an online interview via Teams on Tuesday 4th November 2025.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Successful and proven experience in achieving income targets in a high value Trust fundraising role. A, I
• Demonstrable track record in soliciting and personally asking for major gifts, alone or with high value volunteers and board members. A, I
• Demonstrable experience in appropriate methods of cultivating relationships with Trusts and Foundations. I

Skills and Knowledge

• Strong understanding of principles of charitable Trust and Foundations and good knowledge of the current funding landscape. I
• Excellent analytic, communication, interpersonal, and presentation skills. I, T
• Excellent proposal and copy-writing skills and the ability to write compelling funding propositions and reports for funders. T
• Strong influencing skills to ensure effective outcomes from internal and external communications. I, A
• Planning and organisation skills. I, A
• Demonstrable attention to detail. T, I
• Budget management skills - setting and monitoring of phased income and expenditure. I, A
• Proficient in MS Office and demonstrable ability to use CRM databases. I

Personal attributes

• Empathy and understanding for the issues faced by older people is essential. A, I
• Team player. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The Royal College of Radiologists are building a world-class digital learning library and we need a visionary leader to help us get there.

We’re looking for a Digital Learning Manager to join our dynamic team and lead the next phase of our digital learning journey. You’ll head up a talented team of learning designers, content developers and LMS specialists, driving the creation of engaging online courses and delivering an exceptional user experience.

The successful candidate will join us as we’re redefining professional development for clinical radiologists and oncologists supporting their growth whenever and however they practice. Together we’ll design and deliver innovative, high-quality learning products that tackle the real challenges of clinical practice. 

What You’ll Do
Lead, coach and develop a high-performing team of learning designers, content developers and LMS coordinators.
Oversee the design, development and publication of digital learning resources on time, on budget and to the highest standards.
Shape and embed learning design frameworks, templates and quality assurance processes.
Champion accessibility, inclusion and innovation in digital education.
Collaborate across teams to continuously improve our LMS platform and learner experience.
Use data, analytics and learner feedback to drive continuous improvement.
Contribute to strategic planning, reporting and governance through clear, insight-led dashboards and papers.

What You’ll Need
Proven experience leading the end-to-end design and delivery of digital learning products.
Strong track record of managing and developing high-performing teams.
Expertise in LMS/VLE platforms and digital learning accessibility standards.
Ability to embed efficient, evidence-based learning design processes.
Excellent communication and stakeholder engagement skills.
A collaborative, organised and outcomes-focused approach.

Join us and help shape the future of lifelong learning in radiology and oncology.

To apply candidates must have right to work in the UK. 

Why join us:
Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme

CIEH is looking for a Membership Manager to help us take our membership offer to the next level. You’ll be responsible for driving growth, improving engagement, and ensuring our members feel valued and supported throughout their careers.

In this role you’ll lead on delivering CIEH’s membership strategy, manage our membership budget of over £1m income and ensure that data and insights are used to inform decisions and improve the experience of our members.

If you’re experienced in membership management and are ready to lead, innovate and make a difference, we want to hear from you!

Are you passionate about supporting young people and schools?  Are you a master of organisation?  Do you have a talent for establishing and maintaining work relationships?  We need you!

Our School Membership Coordinators are there to ensure our members are engaged and making the most of their membership. The role is a hybrid of relationship management and workshop delivery. You would be joining a team that values motivation, curiosity, flexibility and openness to new perspectives and approaches.

For more details about the role and information on how to apply, please download the recruitment pack.

Key dates to be aware of:

Friday 31st October 12am (midday) – Information and Q&A session

This is an optional session where you can hear more about the role and ask any questions you may have.

We recommend attending to help you prepare the strongest possible application.

Sunday 9th November 12pm (midnight) – Applications close.

You will hear back from us on or before 12th November. 

Thursday 20th  November – Interviews will take place in-person in either London, Birmingham or Manchester depending on applications received (all travel for interviews will be covered) 

About Future First

We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future. We work with state schools and colleges to develop and build their alumni and employee volunteer communities, helping young people ‘see who they can be’ and helping to open up genuine routes to previously gatekept sectors. Our partners have a key role to play in this. We celebrate our 15th anniversary this year, and over that time have supported over 465,000 young people and built 1,250 alumni networks.

Our core team comes from a variety of backgrounds including partnership development, fundraising, delivery, teaching, programmes and communications. We gain additional support from a strong network of experienced and passionate long-term freelancers. We value all contributions and offer the possibility to expand and grow the role based on interests.

Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.

As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.

You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.

What you’ll be doing:

• Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
• Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
• Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
• Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
• Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.

What you’ll bring:

• Proven experience leading membership recruitment to grow a membership base globally.
• Experience developing and implementing a B2B membership strategy. 
• Experience leading a membership function. 
• Expertise in data-driven decision-making and CRM systems.
• Strong leadership and communication skills.
• A passion for member engagement and continuous improvement.

At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family. 

In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Senior Fundraising Manager (New Business)

Salary£51,100 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (New Business)

Location: London/Hybrid

Salary: £51,100 per annum

Weekly Hours: 35

Reference: YMC1149337

We have an outstanding opportunity to drive new revenue streams to help young people.

YMCA England & Wales is seeking a Senior Fundraising Manager to lead the development of new high-value corporate partnerships. This role offers a unique career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work.

Our Corporate Partnerships team has recently been recognised at the Corporate Engagement Awards:

Gold – Best Educational Programme with Cadent Gas, for the Safe and Well Communities Project, supporting vulnerable people with energy efficiency, safety, and healthy living.

Silver – Best Alignment of Brand Values through Sponsorship with Vestey Holdings, for the Youth Ambassador Programme, giving young people a voice in policy and change.

As Senior Fundraising Manager, you will play a leading role in securing new partnerships of similar scale and impact. You will bring a strong track record in new business development—identifying, cultivating, and closing significant corporate relationships.  You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.

This is a senior position with scope to influence both the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. Managing a Senior Fundraising Officer, you will provide leadership and guidance, while also contributing to a collaborative and ambitious environment across the fundraising team.

The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a more strategic, senior role. You will be motivated by the chance to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Senior Level Decision Maker | Operational Leader | Team Overseer
 
Ready to step into a Head of Membership and Education role where your decisions shape the growth, development, and success of professionals across the engineering sector?
 
Join a leading professional membership organisation delivering a transformative strategy to strengthen engagement, expand international reach, and elevate professional standards. If you have a proven track record in membership operations, professional development, or regulatory environments - particularly in a membership or chartered institution setting - this is the role for you!
 
Role: Head of Membership and Education
Organisation Type: Membership
Salary/Rate: £38 per hour
Working Arrangements: Full Time (35 hours per week)
Location: Hybrid working (2 days per week in London office)
Employment Type: Temporary (6 months approx.)
 
The Position:
 
As Head of Membership and Education, you will own the operational leadership of Membership and Education. You will oversee the management of teams, ensuring day-to-day operations run efficiently while delivering initiatives that strengthen member engagement and professional standards.
 
You will make key decisions that keep the department running smoothly, support committees, maintain governance, and ensure all processes and documentation are in order. While education delivery is part of the remit, your focus will be on membership operations, growth, and operational excellence.
 
You will also oversee international teams, collaborate with UK regional groups, and work with universities, employers, and sector regulators.
 
As a senior leader, you’ll be accountable for:
 

• Overseeing the management of Membership and Education teams, ensuring alignment, high performance, and day-to-day operational efficiency
• Leading operational delivery across membership and education functions, from CPD and examinations to accreditation and professional standards
• Taking ownership of key decisions that drive departmental and organisational success
• Driving initiatives to enhance member recruitment, retention, and progression
• Managing budgets, forecasts, and provide strategic reporting to senior leadership
• Ensuring database integrity, subscription processes, and data governance are maintained to the highest standard
• Building strong relationships with committees, professional bodies, and academic partners, providing operational oversight and guidance
• Supporting regional and international staff to deliver high-quality, consistent member experiences
• Leading process improvements and implement initiatives aligned with the organisation’s five-year strategic plan
• Applying operational insight to education frameworks and accreditation within membership structures

 
Who you are:
 

• You’re a senior manager with a proven track record in membership, education, or regulatory operations.

 
You’ll bring:

• Decisive leadership - confidence to make complex operational decisions
• Team oversight - experience leading, motivating, and managing multidisciplinary teams
• Strategic and operational insight - understanding professional membership environments and engagement strategies
• Proven ability to deliver operational improvements and strategic initiatives in complex stakeholder settings
• Strong analytical, project management, and problem-solving skills
• A collaborative, innovative, and resilient mindset

 
The opportunity:
 
This is a rare opportunity to step into a senior interim leadership role, own decisions, lead operations, and oversee teams at a pivotal moment of transformation. Influence membership strategy, drive international growth, and deliver meaningful change for professionals in the engineering sector.
 
Your next leadership move awaits:
 
If you’re passionate about membership growth, professional standards, and operational excellence -this could be your next challenge. Apply now to join a forward-thinking, supportive organisation that values innovation, collaboration, and continuous improvement.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

As the Transition and Recovery Service Team Manager you will oversee the Behavior change, and RISE Teams.

Our Behaviour Change programmes support individuals of any gender or sexual orientation who identify themselves as engaging in harmful behaviours in their relationships and are seeking support to end that harm. They may refer themselves or be referred by a professional.  Service Users may have possible engagement with Social Services, Police, Integrated Offender Management (Male only) or Probation where domestic abuse has been identified.

The RISE service provides focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking, including people with harmful behaviors, to access education, training, employment or volunteering

As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.

You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.

FearFree is committed to flexible and hybrid working and this role will be a mix of working from home and office (Wiltshire or Devon). A driving license and willingness to travel across Wiltshire, Devon and Gloucestershire (for internal and multi-agency meetings and other deliverables) is therefore essential.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide leadership, direction and support to the Behaviour change practitioners and RISE Advisors including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.
• On a day-to-day basis oversee the performance of the Behaviour change & RISE Team, acting as the main point of contact for the staff.
• To line manage the team of Behaviour change practitioners and RISE Advisors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
• To continue the development of the Behaviour Change practitioners and RISE Advisors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist IDVA roles including Mental Health and Health IDVA’s.
• Play an active role in supporting the relevant MATAC process, including attending MATAC Management meetings.
• Additionally, to support the MARAC process and wider information sharing with statutory partners.
• Ensure the Behaviour change & RISE Team works to accreditation standards.
• To promote a culture of engagement, improvement and best practice within the Behaviour change & RISE Team, to deliver a high quality and accessible service.
• To develop and maintain a culture and systems that promote trauma informed practice and equality within the Behaviour change & RISE Team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.
• To lead on reporting outcomes linked to the Behaviour change & RISE Team and the support of people who cause harm and RISE service users.
• Carefully monitor and evaluate the performance of the Behaviour change & RISE Team, with a focus on quality assurance.
• Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.
• Actively network across the operating area to build the charity’s reputation and harness support for the organisation. 

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

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Finance & CRM Administrator

Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Salary: £28,000-£30,000pa depending on experience

· Join a unique arts charity with a powerful social mission.

· Play a key role in the organisation's digital transformation.

· Enjoy a varied role across finance, CRM, and administration.

· Benefit from extra leave for your birthday and for volunteering.

Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.

Company Overview

 This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award-winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.

Position Overview 

As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.

Responsibilities

 >Finance

· Process all sales, purchase, and banking transactions accurately.

· Manage the sales ledger, including invoicing and credit control.

· Complete bank and cash reconciliations in a timely manner.

· Support the team with financial reporting and Gift Aid claims.

· Train and support staff in using the Xero accounting system.

>CRM

· Maintain and update the Beacon CRM with fundraising data.

· Process donations, pledges, and membership scheme payments.

· Ensure all contact records are accurate and GDPR compliant.

· Monitor data quality and lead on CRM system improvements.

· Assist staff with CRM use and building reports.

>Administration

· Provide basic IT support and manage digital system logins.

· Manage the ordering of office supplies and equipment.

· Support the Director's Office with governance and meetings.

Requirements 

· Experience with financial systems like Xero, Sage, or QuickBooks.

· Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector

· Excellent financial, administrative, and analytical skills.

· Strong interpersonal skills to communicate with a wide range of people.

· The ability to work independently and take initiative within a small team.

· Proficient IT skills, including Microsoft 365 and SharePoint.

· An appreciation for the aims and values of an arts and social impact organisation.

Benefits include:

 ·25 days of annual leave plus bank holidays.

· Additional day off for your birthday and for volunteering.

· A group contributory pension scheme after three months.

· Discounts in the museum shop and with local businesses.

· Access to season ticket, rental deposit, and cycle to work loans.

· Free access to a fully funded Employee Assistance Programme.

· Support for your training and development via an online platform.

Alongside these benefits, you will join a collaborative and mission-driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.

How to Apply

Please send your CV by the closing date for further consideration.

Key dates

Closing date: Friday 7th November at 10am

1st stage interviews: 11th November (onsite)

Final interviews: 12th November (onsite)