Membership recruitment manager jobs

Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.

We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.

Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience 
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.

About the role

As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.

You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.

About you

You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.

You will bring:

• Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;

• Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;

• Experience providing clinical supervision, consultation or reflective practice to other practitioners;

• Experience designing or delivering clinical training and assessing practitioner competence;

• Experience of developing, implementing or improving a clinical service; and

• The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.

• Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.

We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.

Please download the full Job Description and Person Specification before applying.

• Job title: Registered Manager (Internal job title: Operations Manager)
• Location:  Argyll and Bute, West of Scotland
• Contract: Permanent
• Salary: £49,142.17
• Hours: Full-time (37.5 hours per week)  
• Transport requirements: Full UK driving licence and access to a car/vehicle.
• Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards

Be the Inspiration Behind Great Teams
Lead. Influence. Transform.

At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.

This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.

The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.

As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.

What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:

• Deliver safe, high-quality, person-centred support across multiple services
• Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
• Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
• Champion choice, independence, and positive outcomes
• Drive service quality, performance, and continuous improvement
• Manage budgets effectively and ensure financial sustainability
• Ensure compliance with all regulatory and quality standards
• Participate in the on-call rota as the Registered Manager across your services
• Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners

Our Values

We work together | We have courage | We give our best | People are at the heart of everything we do

We're Looking for Someone Who Is:

• An inspiring leader who brings out the best in others
• Skilled at managing operations while staying true to their values
• Passionate about coaching, developing, and empowering teams
• A confident change leader who embraces opportunities to improve and innovate
• Calm, resilient, and solutions-focused when faced with challenges
• Hands-on, approachable, and visible in their leadership style
• Committed to delivering outstanding support and achieving positive outcomes

We’re waiting to hear from you

Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.

If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.

Apply today and be part of something meaningful.

Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:

• Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
• Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
• Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
• Buy & Sell Annual Leave: Flexible leave options twice a year.
• Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

Cambridge Muslim College is an independent institution of higher education and a registered charity, rooted in the Islamic tradition and advancing knowledge, scholarship and public understanding.

Through its teaching, research and public programmes, the College is committed to developing a new generation of Muslim leaders who are deeply grounded in their tradition and able to engage confidently with contemporary Britain.

Through a focused portfolio of programmes spanning Islamic Studies, contextual leadership and Classical Arabic, alongside research across theology, philosophy, ethics, education and social institutions, Cambridge Muslim College brings traditional scholarship into dialogue with the modern world. Operating on a deliberately small, high-quality scale, the College has around 100 students, many of whom are supported through scholarships funded by a committed donor community. With income primarily philanthropic, fundraising is central to the College’s ability to invest in its teaching, research and public programmes.

Cambridge Muslim College is now focused on strengthening its long-term fundraising strategy and sustainability. The College has an established and diverse fundraising programme encompassing major donors, regular giving, campaigns and corporate partnerships, with significant opportunities to deepen existing donor relationships and develop new sources of support. This includes growing major giving beyond the annual Ramadan period, further developing the College’s Friends and Patrons programme, and building new corporate and international partnerships.

The Development Manager (Fundraising & Engagement) will play a pivotal role in this next phase, combining hands-on income generation with strategic leadership of fundraising and engagement. Working closely with the Registrar, senior leadership and Trustees, you will shape and deliver a more structured and sustainable approach to philanthropy while leading a small Development team encompassing fundraising operations and communications. This is a broad, relationship-led role with significant scope to strengthen systems, develop new opportunities and build long-term relationships with the donors and communities who support the College.

As Development Manager (Fundraising & Engagement), you will:

• Develop and deliver the College’s fundraising and donor engagement strategy
• Build and manage strong relationships with major donors and prospects
• Identify, cultivate and secure new funding opportunities across a diverse funding base
• Lead fundraising campaigns and develop compelling cases for support
• Develop major donor fundraising, including new business and opportunities to grow support beyond Ramadan
• Strengthen regular giving and donor engagement through the College’s Friends and Patrons programme
• Develop corporate partnerships and explore opportunities to grow international giving
• Strengthen fundraising systems, pipeline management, stewardship and reporting
• Oversee communications and digital engagement, ensuring activity supports fundraising and engagement objectives
• Line manage and support the Development Coordinator and Communications Coordinator

Essential skills and experience:

• Multi-income stream fundraising experience, which must include major donors plus either corporate fundraising or regular giving/membership schemes
• A track record of securing significant five-figure or six-figure gifts from high-net-worth individuals
• Strong relationship-building and networking skills, with credibility engaging donors, partners and senior stakeholders
• Experience developing compelling cases for support and effective stewardship strategies
• Demonstrable experience of engaging with Muslim communities and an understanding of faith-based giving practices, including Zakat and Sadaqah
• The ability to build trusted relationships with donors and stakeholders within Muslim communities
• Strong verbal and written communication skills
• Experience overseeing public-facing communications and digital channels
• The ability to provide effective leadership and direction to a small team
• Willingness and ability to undertake occasional international travel

Desirable:

• Corporate or alumni fundraising experience
• Experience of fundraising campaigns and appeals

Employee benefits include:

• 5% employer pension contribution
• 28 days’ annual leave, in addition to bank holidays, plus 2 additional days for each Eid
• Free home-cooked lunches during term time

Salary: £43,680 

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.

Contractually this role is London-based.

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Sunday 6 September at 23:59

Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information 

The Role

Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all.The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact – shaping conversations, building national influence and raising the profile of hospice care across the UK.

This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate.

The Team

You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.

The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications. 

You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate. 

There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.

Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.

But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.

About You

You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter.

You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations.

We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates.

If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you.

More information is available in the candidate information pack, which is available on our website to download.

Location: London Head Office (minimum 2 days per week in the office) or Home Based
Contract: Permanent
Hours: Part-time, 21 hours per week
Salary: £24,192 (London, Hybrid) or £26,759 (home-based)
Closing Date: 9.00am, Monday 7 September 2026
Interview Dates: Thursday 24th and Friday 25th September 2026

Join Homeless Link

Homeless Link is the national membership charity for frontline homeless sector organisations in England. With more than 700 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it. Our Innovation & Good Practice team play a key role in our work in the Homelessness sector.  We ensure people working on the frontline have access to the information they need to support people effectively and the skills required for their roles. We also explore, develop and enable implementation of evidence-based practices to improve the design and delivery of services which end homelessness.

About the Role

The role of a Practice Development Manager is varied. You will be responsible for leading and managing projects that engage a broad range of external and internal stakeholders, gathering, developing and using evidence to support change in practice, disseminating in a variety of ways. 

This is an exciting role, in a great team! We are passionate about what we do and are seeking candidates who share our enthusiasm for learning and working alongside others to create positive change. Alongside strong verbal & written communication and project management skills, you will be a strategic and analytical thinker. You’ll share our values of being curious, creative and willing to ask the hard questions of yourself and others. For full details of the role and how to apply download our Recruitment Pack below.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

Please visit our website for the full job description and to download our recruitment pack.

Location and Working Arrangements

This role can be based at our London Head Office or b can be home-based, with flexibility to work remotely. The successful candidate must be willing to travel across the UK when required, including occasional overnight stays.

Employee Benefits

Homeless Link is proud to offers a wide range of generous benefits including:

• 30 days annual leave plus bank holidays (pro rata for part-time employees)
• Enhanced Maternity, Parental, Adoption and Sick Pay schemes
• Enhanced employer pension contributions and Salary Exchange Scheme
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Season Ticket Loan scheme
• Access to the Blue Light Card scheme
• Group Life Assurance scheme (4x Scheme Salary benefit)
• Flexible working arrangements
• Commitment to continuous learning and professional development

 

Equity, Diversity and Inclusion

Homeless Link is committed to building a diverse and inclusive workforce and actively welcomes applications from people with lived experience of homelessness, people from Black and minority ethnic communities, disabled people and other underrepresented groups. We are committed to providing reasonable adjustments throughout the recruitment process and creating an environment where everyone can thrive.

How to Apply

Please submit your CV and a covering letter explaining how you meet the requirements of the role. Applicants that do not submit a covering letter, will not be considered. If you have any questions regarding this vacancy, please contact the recruitment team on the above email address. PLEASE NOTE: WE MAY REMOVE THIS ROLE IF WE HAVE AN EXTREMELY LARGE RESPONSE.

Please note: All successful applicants will be required to provide proof of your eligibility to work in the UK and complete or provide a basic DBS certificate. 

Applications close at 9.00am on Monday 7th September 2026. Interviews are expected to take place on Thursday 24th and Friday 25th September 2026.

Make a difference through evidence, research and collaboration. Join Homeless Link and help shape the future response to homelessness across England.

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £38,000, with considerable flex depending on experience
• Full-Time permanent role (4 days per week considered)
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service. Please see our 'Work with us' pack for details of our other great benefits.
• Closing Date: 9aqm on Monday 14th September, though we interview on a rolling basis and may close the role early if we find the right candidate

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.

Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.

About you

Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.

How to apply

For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 3 September 2026.

First round interview (virtual): 11 September 2026.

Second round interview (in-person): 15 September 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Membership & Programmes Officer

The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.

Contract

Fixed Term, 12 months’ maternity cover with scope for extension

Salary

£32,000

Hours

37.5 (Monday - Friday)

Reports to

Membership, Events and Programmes Manager

Location

PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).

Job purpose

The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.

You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.

Main responsibilities

Membership

1. The principal contact for all membership services

• As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
• You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
• You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
• You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
• You will be responsible for collating and reconciling membership data, including data cleansing  and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
• You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
• Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee

Specialist Groups and Networks

2. To support our specialist groups and member networks

• The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
• Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
• Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
• Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
• Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager

PSA Programmes

3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.

• Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
• You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
• Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required

The PSA Annual Conference

• The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.

Specific tasks regarding the PSA Annual Conference may include, but are not limited to:

• Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
• Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs

• Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
• Assisting with the production of online conference information and the delegate guide

Other duties and responsibilities:

• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation

• On occasion, this may entail supporting colleagues in work areas outside of this job description

• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.

• The post-holder is expected to provide general support in running the PSA office

• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR

Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the  Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).

Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.

Terms of Employment

1. The starting salary will be £32,000.

2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.

3. 25 days annual leave, plus bank holidays.

4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.

By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.

Use of AI in applications

We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.

Interview

Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.

The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.

Job Responsibilities:

Strategic Partnerships & Stakeholder Engagement

• Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
• Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
• Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
• Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.

 Programme Leadership & Delivery

• Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
• Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
• Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
• Deputise for the Strategic Operations Manager when required.

 Operational Oversight & Data Management

• Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
• Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
• Maintain accurate records on tuition progress using internal and external databases.
• Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
• Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.

Safeguarding & Compliance

• Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust. 
• Take lead responsibility for monitoring safeguarding processes within your teams.

Tutor Recruitment & Development

• Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
• Contribute to the training and development of new tutors, ensuring alignment with organisational standards.

 General Duties

• Assist with the planning and delivery of events for a range of stakeholders.
• Attend regular Partnership Operations team meetings led by the Programme Director.
• Undertake any other responsibilities commensurate with the role and grade.

 Person Specification

Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.

Skills

Leadership & Management

• The ability to lead, build and maintain successful teams and develop professional relationships.
• Demonstrated success in achieving targets and managing responsibilities effectively. 
• Strong business development skills to promote The Tutor Trust professionally. 

 Communication & Stakeholder Engagement

• Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
• Be able to write fluently, to think clearly and to grasp new concepts quickly.

 

Organisational & Time Management

• Proven experience in programme and project management.

• Strong organisational and time-management skills.
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

Technical Proficiency

• Strong proficiency in Microsoft 365 and general IT systems. 

• Experience with CRM (Salesforce preferable) and other software platforms (preferred). 

Sector Knowledge

• Knowledge of the education landscape in West Yorkshire (advantageous).

• Educated to degree level or equivalent relevant experience. 

Attributes

• Committed to safeguarding children and young people, and willing to undergo DBS clearance.
• Alignment with the goals, ethos, and mission of the Tutor Trust.
• Empathy for disadvantaged and vulnerable learners. 
• Enthusiastic and proactive in contributing to organisational growth and success.
• Demonstrates leadership through sound decision-making and effective prioritisation.
• Excellent time-management and attention to detail.
• Strong interpersonal skills and a collaborative working style.
• Willingness to work outside standard hours when required

Post Title: West Yorkshire Programme Manager

Responsible to: Strategic Operations Manager

Salary: £35,000 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

How to Apply

To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.

The Programme Manager will provide leadership for the Meet N Match programme, ensuring the delivery of high-quality, inclusive services that support people with learning disabilities and autistic adults to build friendships, develop relationships and increase social connections. Meet N Match is our friendship and dating agency, supporting people to develop friendships, relationships and greater independence. Alongside relationship support, the programme delivers a range of inclusive social events that reduce social isolation and create opportunities for people to build meaningful connections. Now in its tenth year and funded by The National Lottery Community Fund, Meet N Match continues to respond to a growing demand for high-quality relationship and social opportunities.

Alongside leading a small team who provide the day-to-day delivery of Meet N Match, an exciting part of this role is the development of a new Partnership Network. This is an exciting opportunity to shape an innovative model that will enable other organisations to deliver inclusive social events using Spring into Action's framework, training and support. The successful candidate will play a key role in supporting the development of this model, with the long-term ambition of creating an accredited network that extends our reach, improves opportunities for people with learning disabilities and autistic people, and contributes to the long-term sustainability of the organisation.

This is an exciting opportunity for someone to help shape the future direction of Meet N Match while supporting Spring into Action's long-term sustainability.

Tinnitus UK is looking for an experienced, ambitious and highly organised Operations Manager to join our senior team and play a key role in the leadership and future development of the charity.

You will work closely with our CEO, Board of Trustees and colleagues across the organisation to help turn our ambitions into action and ensure Tinnitus UK has the strong foundations, systems and ways of working it needs to succeed and to best support people living with tinnitus, and those who support them.

You will be an important link between the staff team and Board, bringing insight, challenge and practical solutions to organisational decision-making. You will lead and develop a small team, build strong relationships with external partners and suppliers, and take ownership of a broad portfolio spanning finance, governance, people, systems, risk, compliance and organisational improvement.

We are looking for someone who enjoys making organisations work better: someone who can see the bigger picture while also making sure the detail is right. You will be comfortable moving between strategic conversations with the CEO and Trustees and the practical work required to make things happen.

You do not need to be an expert in tinnitus. What matters is that you share our values, are motivated by our purpose and want to use your operational leadership to help Tinnitus UK achieve more for people affected by tinnitus.

About the role

As Operations Manager, you will provide leadership across Tinnitus UK’s internal operations, ensuring we have robust systems, financial oversight, governance, people processes and infrastructure in place to deliver our strategy.

Working closely with the CEO, you will translate organisational priorities into effective plans and ways of working. You will help create clarity across the organisation, identify risks and opportunities, make sure decisions are followed through and drive continuous improvement.

You will also play an important role in ensuring that Tinnitus UK is ready for the future: improving organisational resilience, strengthening our infrastructure and helping us develop the capacity to grow our reach and impact.

About you

We are looking for an experienced operations professional who enjoys making organisations work better and wants to take significant responsibility within a national charity.

You will be proactive, solutions-focused and comfortable bringing structure to complexity. You can see the bigger picture while making sure the detail is right, manage competing priorities and take ownership of work through to delivery.

You will be confident working with colleagues at all levels, from supporting and developing your team to discussing finance, governance and organisational priorities with the CEO and Trustees. You will build trusted relationships with external partners and suppliers and be comfortable offering constructive challenge when needed.

You will bring experience across a number of areas including organisational operations, financial management, project and change management, governance and risk, people management, suppliers and contracts, and organisational systems or CRM platforms.

Experience within the charity sector, membership organisations, digital transformation, events or professional education would be valuable, as would experience working closely with a CEO, senior leadership team or Board.

Most importantly, you will be collaborative, pragmatic and dependable, with the confidence to take ownership, maintain high standards and help create an organisation in which people can do their best work.

What we can offer

This is an opportunity to take on a genuinely influential role within Tinnitus UK at an important point in our development.

You will have the scope to shape how the charity operates, introduce improvements and work closely with our CEO and Board to strengthen the organisation for the future.

The role offers considerable variety. One day you might be discussing organisational risk and financial performance with Trustees; the next you could be improving a system, negotiating with a supplier, supporting a member of your team or developing the operational plan for a major national event.

You will join an organisation committed to improving the lives of people affected by tinnitus and a team that wants to continually improve the way we work and the impact we achieve.

Tinnitus UK is committed to equality, diversity and inclusion and welcomes applications from people with a wide range of backgrounds and experiences.

If you are an experienced operations professional looking for a senior role where you can influence, improve and help lead an organisation with a clear social purpose, we would love to hear from you. 

How to apply

Please apply with your CV and a cover letter outlining how you meet the person specification, including the experience and skills you would bring to Tinnitus UK.

The deadline for applications is 5pm on Monday 14 September 2026.

Interviews will take place in person on Wednesday 23 September 2026 at our Sheffield office.

This role presents a rare and fantastic opportunity to join our small, committed team of staff running a well-respected local charity with the support of a large team of highly trained volunteers. Our current post holder has been a huge asset over the last 6 years in updating and streamlining all our finance systems, but is making the move to a full time role locally.

Our charity focus is primarily helping families with pre-school children who are experiencing additional challenges, with an additional project for primary school age children and their parents to improve relationships through therapeutic play approaches.

If you like a hands on, multi-tasking role, covering all aspects of a small charity's finance functions, working within a hugely warm, friendly environment, knowing your work significantly contributes to the fantastic work of this local charity, then this part time role would suit you well.

DBS Check (Enhanced Level) will be required.  8% Pension contribution.

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Please note, you must have the right to work and reside in the UK to apply.

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

Membership Officer (Temporary)
£15.93 per hour
4-week temporary assignment
Start: Start September 2026
Location: Hybrid working with 1 day per week on site in London Office and remainder worked from home
Hours: (35 hours) 9.00am to 5.00pm, Monday to Friday

Help deliver an outstanding membership experience!

We are looking for a proactive and customer-focused Membership Officer to join our Membership team for a four-week temporary assignment. This is an excellent opportunity for someone with strong administration and customer service skills to support a busy professional membership function during a period of increased activity.
You will play an important role in ensuring members and prospective members receive responsive, professional support while helping to maintain accurate records and support membership processes and communications.

What you'll be doing:

• Acting as a first point of contact for membership, subscription and registration enquiries.
• Providing professional support by email, telephone and other communication channels.
• Processing membership applications, transfers, upgrades and reinstatements.
• Supporting membership renewals, communications and engagement activities.
• Maintaining accurate records within the CRM system.
• Assisting with data cleansing and data quality improvement activities.
• Following up membership enquiries and leads generated through campaigns and events.
• Supporting reporting, subscription administration and general membership operations.
• Contributing to a positive experience for members and prospective members.

What we're looking for:

• Experience in an administrative, customer service, membership support or customer-facing role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Experience using databases, CRM systems or similar business systems.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Ability to manage multiple priorities and meet deadlines.
• A professional, approachable and proactive attitude.
• Confidence handling sensitive and confidential information.
• Ability to work both independently and as part of a team.
• A genuine commitment to delivering excellent customer service.

Why join us?

This short-term opportunity offers the chance to make an immediate impact within a professional membership environment, supporting members and helping deliver high-quality services during a busy period. You'll work with a collaborative team and contribute to activities that directly support member engagement and operational success. Apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.