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Hybrid or remote (London / Belfast / Edinburgh / Cardiff)
£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits
The Royal College of Speech and Language Therapists (RCSLT) is seeking a Membership Operations Manager to coordinate high‑quality membership processes, ensuring accurate membership data and subscription collections and support operational improvements.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 70 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is seeking a proactive and detail-oriented Membership Operations Manager to play a key role in delivering an excellent member experience and supporting organisational sustainability.
Reporting to the Head of Membership, this role is central to ensuring high-quality membership operations, including accurate data management, subscription collection, and continuous process improvement. Working collaboratively across Finance, Digital, Content, and Communications, the postholder will help maintain smooth day-to-day operations while contributing valuable operational insight to future planning and development.
What we are looking for
The ideal candidate will be an experienced and highly organised operations professional with a strong background in membership or customer operations, ideally within a complex or high-volume environment. The successful candidate will bring a deep understanding of CRM systems (preferably Salesforce), payment processes, operational governance and data protection/GDPR, alongside proven experience of improving systems, workflows and cyclical operational processes.
With strong analytical skills, attention to detail and confidence using digital tools, they will be able to interpret data, identify opportunities for improvement and manage priorities effectively. A collaborative, proactive and solutions-focused approach is essential, along with a clear commitment to excellent member experience, equality and diversity and the charitable aims of the RCSLT.
Please see the job brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family-friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.
For more information and details of how to apply, please visit our vacancies page.
Closing date: 9.00am on Tuesday, 5 May 2026.
Interview date: w/c 11 May 2026 (Teams).
There will be a task to complete as part of the interview process, which will be sent to you in advance.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.
This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.
This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.
ROLE OVERVIEW
As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.
You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.
KEY TASKS AND RESPONSIBILITIES
Strategy and Planning
- Develop and deliver RLSS UK’s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond.
- Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships.
- Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools.
- Establish systems and internal processes required for a corporate fundraising function.
- Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth.
Partnership Development
- Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up.
- Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers.
- Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value.
- Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements.
- Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close.
- Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders.
- Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts.
Account Management
- Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK’s mission.
- Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit.
- Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement.
- Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner.
- Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time.
- Produce high-quality written communications, proposals, and impact reports tailored to individual partners.
- Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery.
Reporting and Evaluation
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment.
- Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies.
- Maintain accurate pipeline and forecasting information within the CRM system.
- Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS.
- Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience in business development, fundraising, partnerships, or relevant commercial roles.
- Ability to build strong relationships with senior internal and external stakeholders.
- Experience securing and managing partnerships across at least two of:
-
- Charity of the Year
- Strategic partnerships
- Sponsorship
- Cause related marketing/ brand licensing
- Confident pitching and negotiating with senior corporate leaders.
- Strong strategic thinking coupled with hands‑on delivery.
- Excellent written and verbal communication skills.
- Ability to create persuasive proposals and cases for support.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK.
- Previous experience of line management.
- Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum.
- Experience working in a small team or start-up environment.
- Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Wednesday 29th April 2026
Interview Date – Thursday 7th May 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.
This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).
JOB PURPOSE
The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.
This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office
The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.
We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.
With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 4 May 2026
Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.
Please note that only shortlisted candidates will be contacted.
For the full Job Description and Person Specification, see the attachment below
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.
Play a pivotal role in supporting doctors and medical students in times of need by leading a passionate national volunteer network. As Volunteer Manager at RMBF, you’ll shape and grow our volunteering community, driving engagement, awareness and fundraising impact across the medical profession.
Reports to: Head of Fundraising & Communications
Location: Hybrid – RMBF office (Wimbledon), with up to 2 days per week home-based, plus some UK travel
Hours: Full-time (35 hours per week)
Salary: £44,000
About the RMBF
The Royal Medical Benevolent Fund (RMBF) is the UK’s leading medical charity supporting doctors, medical students and their families through times of crisis. We provide financial assistance and support to those facing hardship due to illness, injury, disability or bereavement.
At the heart of our work is the medical profession itself. Our beneficiaries, donors, volunteers and ambassadors are all part of this community. Strengthening these connections is essential to ensuring that no doctor or medical student faces hardship alone. The volunteer network plays a pivotal role in that.
The charity has 13 staff, all of whom are based in our sole office in Wimbledon. It is a friendly working environment in a converted Victorian house, very close to Wimbledon railway and tube station.
The Opportunity
This is an exciting opportunity to lead and develop RMBF’s national volunteer programme, working with a network of doctors and medical students across the UK.
As Volunteer Manager, you will lead and grow our volunteer strategy, strengthening engagement, expanding our reach within the medical community, and empowering volunteers to play a vital role in fundraising, awareness‑raising, and championing our work within their professional networks.
You will shape how volunteering works at RMBF, developing new opportunities, improving the volunteer experience and ensuring our network is equipped to support the charity’s mission and reach more doctors and medical students.
The Role
Doctors and medical students are central to RMBF’s identity and impact, and this role is designed to ensure we build and sustain an engaged, well-supported and effective volunteer network. Its purpose is to expand awareness of RMBF across the medical profession, encourage doctors and students to seek support when they need it, strengthen fundraising efforts, and build lasting relationships within the medical community nationwide.
1. Volunteer Strategy, Development & Growth
- Lead the delivery of RMBF’s volunteer strategy to drive growth, engagement and impact.
- Expand and diversify volunteer involvement across medical schools, Royal Colleges and professional networks.
- Define meaningful volunteer roles and pathways and build strong recruitment pipelines nationwide.
2. Recruitment, Onboarding & Volunteer Experience
- Deliver targeted recruitment campaigns to grow the national volunteer network.
- Manage high‑quality onboarding, including training and induction.
- Maintain strong relationships with volunteers and implement effective communication, recognition and retention initiatives.
3. Programme Delivery, Enablement & Collaboration
- Provide volunteers with the tools, training and resources to represent RMBF confidently.
- Support volunteer-led fundraising, awareness and outreach activity, both digitally and in person.
- Work collaboratively with all parts of the charity, with a focus on Fundraising, Communications and Casework teams.
- Represent RMBF at events and within the medical community.
4. Safeguarding, Compliance & Data Management
- Ensure all volunteer activity adheres to safeguarding, GDPR and confidentiality standards.
- Maintain accurate volunteer records within the CRM.
- Oversee volunteer-related policies, processes and best practice.
5. Monitoring, Evaluation & Reporting
- Set and monitor KPIs for volunteer engagement and programme impact.
- Gather feedback and drive continuous improvement across the volunteer programme.
- Produce regular reports for the Senior Leadership Team and Board, highlighting growth, engagement, volunteer satisfaction and increased volunteer-led activity.
This role is designed around our current needs, with scope to grow and develop as the business evolves, offering you the chance to shape how it progresses.
Person Specification
Essential Experience & Knowledge
- Proven experience managing or developing a volunteer programme, including recruitment, engagement and retention.
- Strong understanding of volunteer management best practice, including safeguarding and data protection (GDPR).
- Experience using a CRM system to manage relationships and track activity.
- Experience monitoring impact and using data to improve programmes.
Skills & Attributes
- Excellent interpersonal and communication skills, with the ability to engage and influence a wide range of stakeholders.
- Strong organisational and project management skills, with the ability to manage multiple priorities effectively.
- Proactive, resourceful and able to balance strategic thinking with hands-on delivery.
- A genuine commitment to the mission and values of RMBF.
Desirable
- Understanding of the challenges facing doctors and medical students, including mental health, financial hardship and workplace pressures.
- Experience working with medical organisations, membership bodies or professional networks.
Additional Information
- Some UK travel will be required for events, conferences and volunteer engagement
- Occasional evening or weekend work may be required (time off in lieu provided)
- This Job Description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.
Package
The remuneration package includes:
- A generous pension scheme with 15% employer contributions and 5% employee contributions with salary sacrifice option
- Death in service benefit
- Flexible working arrangements
- 25 days paid holiday in first year, increasing in stages to 30.5 days after four years’ service, plus an additional 3 days paid leave between Christmas and New Year.
- Employee assistance programme.
- Dental insurance.
Interview Process
- Shortlisted candidates will be invited to a first-round online interview, scheduled for Wednesday 29th April.
- Successful candidates will progress to an in-person second-stage interview.
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
The client requests no contact from agencies or media sales.
BGCI Vacancy Announcement
Position Summary
Botanic Gardens Conservation International (BGCI) is seeking to appoint a Membership Information Management Officer who will play a key role in the delivery of the Botanic Gardens Conservation International (BGCI) 2025-2030 Strategic Framework and membership programme, supporting member engagement, data and information management, and utilisation of the BGCI global information systems. This role ensures the accuracy and integration of member and garden data across CRM systems, supports conservation services for members, staff and internal projects and contributes to the wider success of the BGCI global network.
The Membership Information Management Officer requires a strong blend of information management, CRM administration, data and information analysis, and member engagement skills, combined with the ability to work in a global conservation organisation.
Title of post: Membership Information Management Officer
Job Purpose: Provides information management to support the membership programme
Reports to: Head of Membership and Conservation Services
Contract Type: Full-time (35hrs/week)
Duration: 3-year contract
Location: BGCI Offices, Kew, London; Hybrid *
Remuneration: Officer F2 grade, recruitment range £27,500 - £30,000.
*Please note that our temporary office address in 2026 is in Putney, London
About BGCI
Botanic Gardens Conservation International (BGCI) is the largest global plant conservation network with over 950 member institutions in more than 120 countries. BGCI plays a key coordinating role, facilitating collaboration between botanic gardens and other conservation organisations, and supports the development and long-term functioning of botanic garden networks. BGCI ensures that local expertise contributes to global impact and mobilises funding and technical assistance for practical conservation efforts worldwide.
Person Specification
BGCI is seeking to appoint a detail-oriented information management professional with experience supporting membership, donor, or partnership programmes within a conservation, scientific, or not-for-profit environment.
Application Process
If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Please also confirm in your letter that you are eligible to work in the UK.
Please note that the role is UK based so you must be eligible to work in the UK. We are unable to provide sponsorship for this role. Please confirm in your cover letter that you are eligible to work in the UK. Please send your CV and cover letter to
Closing date for applications is 27th April 2026
The interviews will be conducted online in the week commencing 1st June 2026
We also ask all applicants to complete a short Equality and Diversity Monitoring Form - please click on this link BGCI Equality and Diversity Monitoring Form – Fill in form
BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our secto
As a senior leader within the team, the Membership Engagement Manager will play a key role in delivering AMiE’s mission and supporting the education of mathematics across the sector.
The Association for Mathematics in Education (AMiE) supports anyone involved in mathematics education through a wide range of resources, publications, CPD opportunities and events. We shape the future of mathematics by bringing the sector together and providing a platform for a shared voice to advocate for the learning and teaching of mathematics.
Leading the development and delivery of our membership and engagement strategies, you will ensure that AMiE is focussed on the needs and wants of our members, growing and retaining members and ensuring we fulfil our aim to be a strong and cohesive platform for people across the mathematics education sector to be supported, developed and heard.
As well as taking responsibility for member recruitment and retention, you will ensure a responsive and compelling member offer and provide strong and supportive line management to our team of committed staff.
Key Responsibilities:
- Lead the development and delivery of AMiE’s membership and engagement strategy, ensuring growth, retention and a compelling member offer.
- Drive strategic improvements in member acquisition, retention and lifetime value, aligning services and products with member needs.
- Build an engaging, inclusive professional community by shaping the member experience and overseeing effective communication across platforms.
- Oversee the use of data, CRM systems and digital tools to enhance engagement, improve processes and deliver insight‑driven decision‑making.
- Provide strong, supportive leadership to the team, setting direction, developing work plans and fostering a positive, high‑performance culture.
What we need from you:
Essential
· Significant experience in a senior membership and/or engagement role
· Strong track record of developing and delivering membership strategies that drive growth, retention, and engagement
· Experience in using membership data via CRM systems, data tools, and digital platforms to manage member engagement activity and maximise impact and efficiency
· Line management experience, including a proven ability to lead, motivate, and develop teams
· Experience in building and managing strong relationships and working collaboratively with internal and external stakeholders
Desirable
· Knowledge and understanding of the education sector
Skills and Qualities
· Self-aware and self-confident with a proactive approach to continuous development
· Excellent communication skills, including the ability to engage with a range of audiences and adapt their approach appropriately
· Excellent IT skills, including the confidence to try new digital technologies
· An approachable and supportive management style, with the ability to motivate and inspire teams and role model AMiE’s values and ways of working
· Skills to analyse data and information, identify trends and gaps, and make tangible action plans to address them
· Excellent organisational and planning skills with an agile and flexible approach
To find out more about this role and how to apply please download the Candidate Pack.
Download the candidate pack for full details of the role and how to apply.
The client requests no contact from agencies or media sales.
Technology operations enable our mission every day. As Stewardship serves more churches, charities, Christian workers and donors, expectations on our core technology foundations (devices, collaboration tools, identity, and underlying platforms) keep rising.
The Technology Operations Manager ensures those foundations are reliable, secure and simple to use by leading our End User Computing and Systems Administration teams to resolve issues quickly and keep platforms up to date, secure and reliable. The role strengthens our security posture and resilience by embedding practical controls and disciplined lifecycle management. When technology operations run well, every team can focus on serving the Kingdom - free from technology friction, confident that the systems they rely on will perform.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Camden Community Centres' Consortium (C4) is a charity that brings together organisations leading and operating community spaces in the London Borough of Camden, for collective action and development.
C4’s mission is to harness the power of our network to ensure that Camden’s community spaces are deeply embedded in the borough’s social fabric, driving innovation, equity, and wellbeing.
The General Manager will be the key person responsible for the day-to-day operations of the charity and the management of the network and its activities. This is a flexible role for a charity management all-rounder: a multi-skilled self-starter, confident working both independently and collaboratively.
This General Manager role will be the first and only dedicated staff member in a long time, and will be key to enabling our collective ambition. It’s a role that has potential to expand for the right person, and grow with the ambition of C4 - and will be key to collaborating on making that possible.
The General Manager collaborates with the Executive Co-Chairs to deliver the Strategy and develop the impact of our network, convene and build our membership, develop the sustainability of the charity and communicate our impact with members and stakeholders.
The General Manager is the key person responsible for the day-to-day operations of the charity and the management of the network and its activities.
We’re offering this role in two forms: as a flexible freelance contract, or a fixed-term secondment opportunity, and are keen to explore options for the right candidate.
Pay: £2500 per month to deliver the work.
The fee is calculated based on approx. 3 days per week at £200 per day, but we are open to proposals for exact working pattern and rate.
Working hours: Up to 3 days per week (depending on agreement), worked with at least 1 fixed day and some flexibility welcomed.
Download the full Recruitment Pack for job description and how to apply.
The client requests no contact from agencies or media sales.
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the ‘Thriving Boxing Community’ element of England Boxing’s strategy, as well as having significant input into ‘A Respected and Valued NGB’ and other elements of the wider strategy.
In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience.
The role is also responsible for the accuracy of the data on England Boxing’s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate.
Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events.
Key Accountabilities Include:
• To lead and develop the ‘Thriving Boxing Community’ element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required.
• To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers.
• To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing’s policies, procedures, services & systems.
• To ensure the membership services function operates effectively and that the functions’ activities are aligned with departmental and company objectives.
• To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales.
• To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services.
• To actively review and implement cost-effective improvements in the membership services, processes, and systems.
• Ensure a high level of customer service and membership support is provided at all times.
• Ensure high-quality records are maintained.
• Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance.
• Serve as project manager for the production and distribution of membership information.
• To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations.
• Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit.
• Manage the membership services budget
• To provide support and input into the management team as required, and specifically into the delivery of the organisation’s strategic plan and Sport England funding programme.
• To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development
• To perform any other duties as reasonably required to meet the objectives of the organisation
Person Specification - Essential:
• Minimum three years’ experience in managing, developing, and enhancing membership, volunteer, or customer services.
• Understanding and awareness of individual and club membership within a sporting environment.
• Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development
• Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage.
• Track record in the successful management of budgets, volunteers and staff, including their ongoing development.
• Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint.
• To be resilient and able to demonstrate leadership, and have experience operating at a management level.
• Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation
• Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work
• A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same.
Desirable:
• Knowledge of amateur boxing, including technical rules and competitions.
• Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment
• Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes.
• Hold a full UK Driving Licence and access to a vehicle.
• The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required).
• Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Inspiring and Transforming Lives through Boxing.
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Manager
Hours: 28 hours per week
Salary Scale: £38,313 – £44,492 pro rata*
Duration: Permanent
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: Head of Communications
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.
ABOUT THE ROLE
This is an exciting opportunity for someone with a passion for visual arts and culture to bring their digital marketing experience to a leading London cultural organisation.
The Digital Communications Manager at the South London Gallery will oversee the delivery of an engaging digital strategy that supports the Gallery’s mission and vision, raises its profile locally, nationally and internationally, and deepens audience engagement.
Responsible for overseeing the SLG’s digital content strategy and digital partnerships, the Digital Communications Manager will create high-quality content that drives traffic to the SLG’s key digital platforms and communicates the quality and impact of the gallery’s artistic and Communities & Learning programmes. They will work closely with the Head of Communications and the Communications Coordinator to ensure that all content aligns with the SLG’s organisational objectives, reflects the Gallery’s tone of voice, and is informed by data and audience insight.
The closing date for applications is Thursday 30 April, 12pm. Applications received after that time cannot be considered.
An online information session about the role will take place on Tuesday 21 April, 6pm. For more information, please click the link below.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.
As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
What you’ll do:
- Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose
- Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
- Use data, feedback and insight to continuously evaluate effectiveness and drive improvement
What you’ll bring:
- Experience leading operational teams and improving processes in a structured, pragmatic way
- Confidence managing multiple priorities, using data and insight to inform decisions
- Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders
- A commitment to quality, continuous improvement, equality, diversity and excellent customer service
- The ability to work autonomously while collaborating effectively across teams and organisations.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Community sits at the heart of everything we do.
This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.
You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.
You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.
As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.
Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious — supporting makers today while helping shape the future of the craft sector.
Role Focus
This role combines community leadership, programme development and income generation.
You will:
• Build and nurture a thriving national craft community
• Lead the strategic development of Crafts Council Membership and Craft UK
• Grow membership participation, reach and income
• Champion inclusive practice and remove barriers to engagement
• Strengthen the voice and visibility of craft through partnerships and advocacy
Who We’re Looking For
We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.
You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.
You will also bring:
- Experience developing and growing membership, community or network-based programmes
- Strong understanding of the creative industries or craft sector
- Experience managing teams and supporting colleagues to deliver excellent work
- The ability to develop partnerships and collaborative initiatives
- Confidence working with data and insight to inform strategy and programme development
- Experience delivering programmes or initiatives that generate income or financial sustainability
- A commitment to equity, diversity and inclusion in programme design and delivery
Contract and Hours - Permanent, full-time, 36.25 hours per week. Role to commence from Summer 2026 onwards.
A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.
We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.
Wednesday is a whole team office and gallery day when staff meetings take place.
Salary - £39,000 to £50,000 gross per annum, dependent on experience and based on full-time working (pro rata for part-time / annualised working).
Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.
Please provide a CV and covering letter including the following information:
Your interest in this position and working for us
Your relevant knowledge, skills and experience
Your interests, qualities and values
We will happily accept a recorded statement (video or audio) in place of a covering letter. If you would prefer to do this, please see our website for further details.
The client requests no contact from agencies or media sales.
This is a rare opportunity to join Active Bradford at a truly pivotal moment, as we lead a bold, place-based movement to tackle health inequalities and create a district where being active is part of everyday life. Backed by over £4m of Sport England investment and delivering flagship programmes like JU:MP, Active Bradford is at the forefront of national innovation in physical activity, bringing together partners across health, education, and communities to drive meaningful, lasting change.
As Finance and Governance Manager, you will play a mission-critical role at the heart of this impact. You’ll bring financial clarity, insight and rigour to decision-making, ensuring every pound delivers value for the communities we serve. Working closely with the CEO, Board and senior leaders, you’ll shape strategy through high-quality financial planning, strengthen governance, and build systems that enable a small, passionate team to focus on what matters most – changing lives through movement.
This is more than a finance and governance role, it’s a chance to influence, lead and leave a legacy. With flexibility built in, a values-led culture, and the opportunity to work at the cutting edge of a nationally recognised programme, this role offers both impact and balance in equal measure.
You will:
- Provide the financial clarity and insight that supports confident decision-making across the organisation.
- Strengthen governance and support the Finance, Audit & Risk Committee and Board of Trustees.
- Ensure our £4m+ Sport England investment is managed with rigour, transparency and accountability.
- Lead robust budgeting, forecasting and scenario planning to support long-term sustainability.
- Act as a trusted partner to the CEO and senior team, translating financial data into meaningful stories and action.
- Improve systems, processes and reporting so that colleagues can focus on delivering impact in communities.
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges.
Location: London (hybrid)
Salary: up to £37515
Benefits: Pension, private medical insurance, travel insurance and generous annual leave
This is a commercially focused role combining new business development (60%) with account management (40%), managing relationships with corporate and academic members and driving new partnerships and income.
Key responsibilities:
- Manage and grow a portfolio of corporate and university members
- Deliver the full membership lifecycle from prospecting to renewal
- Secure new members, sponsorships and commercial opportunities
- Maintain a strong sales pipeline and meet income targets
- Work closely with internal teams and represent the organisation at events
About you:
- Proven experience in B2B sales and account management
- Strong communication and relationship-building skills
- Confident working with senior stakeholders
- CRM experience (Salesforce desirable)
- Organised, proactive and commercially minded
Experience in a membership body, charity or international organisation is desirable.
This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint.
If this sounds like you and you’re keen to hear more, please send your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.