Office jobs
PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
- Band 2, London Spine points 38-34
- London Salary: £39,911 p.a. rising to £44,466 p.a.
- Based: Clapham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
- Experience of providing information and advice to members or customers enquiries
- Maintaining accurate records and extracting data in a CRM database such as Salesforce
- Efficient administrative support for events and meetings
- Effective written and oral communication skills
The main duties of the Member Response Team Administrator role include:
- Providing timely and sensitive support for our members enquiries through a variety of communication channels
- Maintaining accurate and up to date records in our Salesforce database
- Efficient administrative support for conferences, ballots and other activities
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Employer Benefits
You will have access to a generous package of staff benefits including: -
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 16 April 2026.
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Grade: Band 2, London
Salary:
Spine points 38-34
Starting salary £39,911 p.a. rising to £44,466 p.a.
Location: PCS Clapham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
- Engage with members, representatives and colleagues through various communication channels including phone and email
- Provide a willingness to adapt to new channels coming onboard and new technologies
- Conduct research to provide information and have a good level of knowledge to support our members
- Signposting on the range of membership benefits PCS offers
- Process and assess benefit claims in line with policy
- Support members to access assistance from local reps within the PCS activist structure
- Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
- Support PCSs goal of member retention
- Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
- Work with the Team Leader to resolve and escalate members queries via the case management system
2. Telephony Support
- Use cloud-based telephony service for inbound and outbound calls
- Provide prompt and accurate call back advisory role
- Provide a rapid response service to enquires from PCS representatives and members
3. Maintain CRM database
- Use Salesforce based CRM to create and amend membership records
- Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
- Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
- Update, maintain and restructure activists, branch, group and employer information
- Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
- Ensure all union policies are adhered to, with particular reference to subscription policy
4. Office Support
- Full range of clerical and office administrative support
- Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
- Arrange for and distribute newsletters, circulars, etc
- Send, receive and deal with correspondence and electronic mail
- Set up and maintain computerised databases, spreadsheets, etc
- Maintain efficient filing systems (shared and individual), both paper-based and electronic
- Undertake routine day to day tasks
- Actively manage the Support Services mailboxes
5. Meetings, Conference, Election, Ballot and Events Arrangements
- Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
- Attend meetings, conferences, etc and produce accurate records in a timely manner
- Follow up action points where appropriate
- Liaise with operational staff, specialists and elected representatives on diaries
- Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
- Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
- Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
- Ensure all accessibility and equal opportunities matters are established and are met
- Assist with the administration of group events including conferences and elections
- Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
- Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness
6. Teamwork
- Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
- Maintain confidentiality of sensitive issues at all times
- Provide assistance to members of the team through support, guidance and training
- Attend and participate in team meetings
- Draft/update information required for the team
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Willing to work outside normal office hours and location subject to personal circumstances, and advance notice
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Date: March 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a member or customer-focused role providing information and advice in writing and over the telephone
- Maintaining and updating accurate database records
- Organising events/meetings internally and externally
TRAINING
- (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Preferred knowledge of Salesforce
- Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
- Ability to extract, manipulate and handle numerical and categorical data
- Communicate effectively orally and in writing
- Ability to handle sensitive situations effectively
- Ability to handle confidential information
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
Legacy giving is a vital and growing part of this programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.
We are now seeking a Head of Legacy Giving to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will provide strategic and operational leadership for Greenpeace UK’s legacy programme, overseeing both marketing and administration to maximise future income from gifts in wills.
You will lead a small specialist team and work closely with colleagues across the organisation, as well as internationally across the Greenpeace network. The role offers the opportunity to influence both UK and global legacy strategy, contributing to a shared ambition for growth across multiple markets.
As Head of Legacy Giving, you will:
- Develop and deliver Greenpeace UK’s legacy giving strategy, driving growth in both pledged and realised income
- Lead and integrate legacy marketing and administration, ensuring a seamless and high-performing programme
- Manage and develop a team of two – Senior Legacy Marketing Officer, Legacy Case Manager – fostering a culture of collaboration, accountability and continuous improvement
- Work across fundraising, campaigns and communications to embed legacy giving within supporter journeys and organisational priorities
- Identify and drive opportunities to grow legacy income, including within high-value and blended giving approaches
- Oversee legacy casework and administration, ensuring excellent supporter care, compliance and effective income realisation
- Build relationships with high-value pledgers, prospects and executors, supporting long-term engagement and stewardship
- Represent Greenpeace UK internationally, sharing best practice and supporting global legacy growth ambitions
Essential skills and experience:
- Full-spectrum legacy fundraising experience, across both legacy marketing and legacy administration
- Ability to operate at Head-level, including experience of developing and delivering strategy, while remaining close to delivery
- Line management experience with ability to lead and motivate teams, building capability and performance
- Budget experience must include managing similar levels of investment (six-figures+)
- Strong understanding of the UK legacy market, trends and best practice
- Experience of working across teams and influencing stakeholders to deliver shared outcomes
- Confidence operating at a senior level within a complex, multi-stakeholder organisation
- Strong interpersonal and communication skills, with the ability to engage and inspire a wide range of audiences
- A proactive, opportunity-focused approach — able to connect ideas, spot potential and make things happen
- A genuine commitment to Greenpeace’s mission, values and commitment to equality, diversity and inclusion
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. See applicant pack for further details.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the cover letter section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Friday 1st May
Round 2 interviews – Wednesday 13th May
PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
- Band 2, Regional, Spine points 41-37
- Regional Salary: £36,646 p.a. rising to £40,901 p.a.
- Based: Birmingham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
- Experience of providing information and advice to members or customers enquiries
- Maintaining accurate records and extracting data in a CRM database such as Salesforce
- Efficient administrative support for events and meetings
- Effective written and oral communication skills
The main duties of the Member Response Team Administrator role include:
- Providing timely and sensitive support for our members enquiries through a variety of communication channels
- Maintaining accurate and up to date records in our Salesforce database
- Efficient administrative support for conferences, ballots and other activities
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Closing date: at 12 midday on 14 April 2026
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Birmingham: Thursday 7 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0526
Grade: Band 2, Region
Salary:
Spine points 41 - 37
Starting salary £36,646 p.a. rising to £40,901 p.a.
Location: PCS Birmingham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
- Engage with members, representatives and colleagues through various communication channels including phone and email
- Provide a willingness to adapt to new channels coming onboard and new technologies
- Conduct research to provide information and have a good level of knowledge to support our members
- Signposting on the range of membership benefits PCS offers
- Process and assess benefit claims in line with policy
- Support members to access assistance from local reps within the PCS activist structure
- Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
- Support PCSs goal of member retention
- Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
- Work with the Team Leader to resolve and escalate members queries via the case management system
2. Telephony Support
- Use cloud-based telephony service for inbound and outbound calls
- Provide prompt and accurate call back advisory role
- Provide a rapid response service to enquires from PCS representatives and members
3. Maintain CRM database
- Use Salesforce based CRM to create and amend membership records
- Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
- Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
- Update, maintain and restructure activists, branch, group and employer information
- Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
- Ensure all union policies are adhered to, with particular reference to subscription policy
4. Office Support
- Full range of clerical and office administrative support
- Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
- Arrange for and distribute newsletters, circulars, etc
- Send, receive and deal with correspondence and electronic mail
- Set up and maintain computerised databases, spreadsheets, etc
- Maintain efficient filing systems (shared and individual), both paper-based and electronic
- Undertake routine day to day tasks
- Actively manage the Support Services mailboxes
5. Meetings, Conference, Election, Ballot and Events Arrangements
- Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
- Attend meetings, conferences, etc and produce accurate records in a timely manner
- Follow up action points where appropriate
- Liaise with operational staff, specialists and elected representatives on diaries
- Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
- Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
- Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
- Ensure all accessibility and equal opportunities matters are established and are met
- Assist with the administration of group events including conferences and elections
- Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
- Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness
6. Teamwork
- Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
- Maintain confidentiality of sensitive issues at all times
- Provide assistance to members of the team through support, guidance and training
- Attend and participate in team meetings
- Draft/update information required for the team
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Willing to work outside normal office hours and location subject to personal circumstances, and advance notice
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0526
Date: March 2026
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a member or customer-focused role providing information and advice in writing and over the telephone
- Maintaining and updating accurate database records
- Organising events/meetings internally and externally
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Preferred knowledge of Salesforce
- Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
- Ability to extract, manipulate and handle numerical and categorical data
- Communicate effectively orally and in writing
- Ability to handle sensitive situations effectively
- Ability to handle confidential information
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.
As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to disaster hit and vulnerable communities such as Sudan and Gaza.
Your responsibilites will include:
- Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
- Preparing shipping documentation
- Ensuring shipping files are accurate and kept up to date
- Updating offers on our management system
- Communicating regularly with external partners, including key logistics partners, carriers, NGO's receiving shipments
- Representing the Logistics team on the QMT (Quality Management Team)
Who you are:
- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Ability to manage competing priorities, deadlines and targets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure
- Commited to upholding IHP's Christian ethos and values
For further details regarding responsibilities and person specification, please see the job description.
About IHP
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it. Together these partnerships enable medicines to reach those in need.
Why Join Us?
This is a fantastic opportunity to develop your logistics career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
If you’re ready to use your skills to create meaningful change, we’d love to hear from you.
Benefits
- 25 days annual leave plus bank holidays (pro-rata for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.
Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.
We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.
Key responsibilities and competencies :
- Lead on complex employee relations matters including capability, grievance and disciplinary cases.
- Conduct investigations, formal hearings and appeals where required.
- Provide expert advice and guidance to managers on all employee relations matters.
- Maintain and develop employment contracts in line with organisational needs and legislative requirements.
- Support managers in managing absence and attendance effectively.
- Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
- Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
- Support organisational change initiatives, ensuring a consistent and well-managed approach.
- Contribute to organisational development and continuous improvement initiatives.
- Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
- Ensure full compliance with UK employment legislation, case law and regulatory requirements.
- Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
- Monitor legislative developments and advise Trustees and the CEO on required changes.
- Develop, review and maintain HR policies, procedures and conditions of service.
- Liaise with external professional advisers, including employment solicitors where required.
Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.
In addition - you will have
- Strong strategic and operational capability.
- Significant experience as a Senior HR Generalist
- Excellent interpersonal and influencing skills, with credibility at Executive level.
- Clear, confident written and verbal communication skills.
- Strong analytical and reporting capability.
- Ability to prioritise, delegate and manage competing demands.
- Coaching and advisory capability.
- High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).
About us :
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.
We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.
The role is very much based on site, with restricted public transport, so own car is essential.
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re an organisation that’s all about people. We recruit over 500 passionate individuals each year for seasonal roles working with children on our internal programmes (Kings Camps) and for external partners (UK and worldwide). We’re looking for a forward thinking individual to join our Managerial tier, line Managing our end-to-end Recruitment and Onboarding process, and the people involved in its delivery.
This role will ensure we meet annual targets for seasonal recruitment and that every individual we hire is qualified, suitable and equipped to work safely with children. You will share our commitment to safeguarding, implementing attraction strategies and safer recruitment processes to ensure appropriate individuals are hired for work with children, that they are hired on time and that they have the relevant suitability and pre - employment checks prior to starting work.
You’ll be a people person and a decision maker, communicating regularly with candidates and the wider team to gather information, or follow up on any staffing or safer recruitment concerns. You’ll need to work flexibly to maximise engagement time and seasonal workflow. We are committed to safeguarding and promoting the welfare of children and young people.
Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.
Key Responsibilities
1. Recruitment Activity
- Set staffing targets and volume expectations
- Build professional networks to attract potential candidates
- Identify marketing opportunities
- Manage partnerships with clients and job boards
- Be the first point of escalation for candidate decisions, interview volume and second stage interviews
- Identify and escalate challenges with volume or quality of applications
2. Safer Recruitment
- Continually improve and make healthy efficiencies in our Safer Recruitment and Compliance Processes
- Ensure seasonal recruitment targets are met in good time for candidate onboarding and training
- Ensure safeguarding requirements and standards are met throughout the recruitment and onboarding process
- Ensure staffing policies are met including staff ratios, qualifications and experience requirements plus venue or site-specific requirements
3. Leadership
- Line Manage a team of recruitment and onboarding specialists
- Provide whole department leadership in the absence of the Head of Recruitment Audit check quality of interviews and candidate recruitment experience
- Manage and monitor weekly performance outputs
- Budget Management
Person Specification
- 2 years’ team management or leadership experience
- Safer recruitment or safeguarding experience
- Organised and with a high level of attention to detail
- Self-motivated with the ability to problem solve and take decisions
- Understanding of GDPR / sensitive data
- First-hand experience of relationship building or communication
- Able to multi-task and driven to work towards targets
- Excellent communication and IT skills
- Must be eligible to work in the UK
Our Culture & Benefits
- Our People: Work in our like-minded, dedicated and passionate team that aligns with our mission and shared purpose - to get children active, having fun and learning together.
- Salary: From £32,000 per annum
- Pension: We offer more than the norm, with an enhanced pension and employer contributions (5%), and we also offer a Group Life Assurance Scheme
- Holiday: In addition to statutory holidays, we offer a generous starting holiday allowance of 25 days per annum with additional holidays being added after 2 years’ service up to a maximum of 30 days per annum (after 5 years’ service).
- Work Patterns: 37.5 hours per week, within 8am-6pm Mon to Fri but, in the modern working world, flexibility is key and embracing peak demand at popular times of the year is required from our team.
- Our Meetings: We start every week with a Monday Morning Meeting (MMM) for the whole team to connect and we’re also deliberate about meeting formally every 3-4 months with a Quarterly Brief - each of these help with comms and provide every member of our team with development opportunities.
We’ve a vision of a world where children love being active, and we exist to get children active, having fun and learning together.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.
Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.
About the role
Are you a hands-on individual with a sharp eye for detail with a knack for keeping things running smoothly? We’re looking for a Building Supervisor in Ipswich who are ready to roll up their sleeves and oversee our building facilities day-to-day operations.
The ideal candidate will have a background in building or facilities management, strong leadership skills, and a proactive approach to problem-solving. You will also need to be confident in managing a small team and have excellent communication skills which can be tailored to a range of audiences. Therefore, if you’re cool under pressure and solution-focused when plans change one of these roles could be the ideal role for you.
Duties in this role include;
- Supervise the day-to-day maintenance and operations of Brightspace building
- Manage building staff to ensure the building operates and meets users’ needs and coordinate contractors to carry out repairs and routine servicing
- Keep our building safe, clean, and fully operational
- Ensure compliance with health and safety regulations and building safety
- Maintain accurate records of maintenance schedules, incidents, and budget usage
We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.
What we offer
You will work within a reputable charity which offers its employees benefits which include:
· Blended working where role allows
· Flexible working options to support work/life balance
· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
· Up to 4% matched pension contribution
· 2 days pro rata volunteering days to support volunteering in Suffolk
· Staff Discounts Scheme for a range of retailers: shopping, holidays, insurance, eating out and leisure activities
· Company Sick Pay Scheme
· Continued Professional Development for job related development
· Family Friendly policies and practices
Tailored induction
Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.
We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £46,750 per annum
Hours: 35 hours per week
Closing date: Tuesday 31 March 2026 at 10.00am
Interview date: Monday 13 April in person with a possible second stage in person on Friday 17 April.
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Corporate Partnerships Manager to help us build on this momentum.
Do you have a passion for building and driving mutually beneficial partnerships that can help drive forward breakthroughs in type 1 diabetes? The Senior Corporate Partnerships Manager role presents an opportunity to play a critical role in income and impact for our work here at Breakthrough T1D.You will oversee strategic partnerships with key industry partners who share our passion for a world without T1D.We’re looking for a confident relationship builder with experience and a touch of creative flair to build on our highly valued strong and long-established partnerships.We want to take these partnerships to another level in the years ahead and build further partnerships to accelerate progress for our mission.This role is a key member of the Fundraising & Engagement division and engages with senior colleagues across the organisation, within our international Breakthrough T1D community and also key partners.It’s an exciting time at Breakthrough T1D with a new and ambitious strategy and if you’d like to help make the next chapter a reality, we would love to hear from you.
Experience required
You’ll have previous experience of:
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Extensive experience of either working in corporate fundraising, preferably in a new business environment, or working in a commercial marketing/sales position in a client facing role, preferably with knowledge of the medtech and pharmaceutical industries.
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Experience of researching, prioritising and developing new strategic business partnership opportunities.
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Experience of achieving and exceeding new business income targets including developing individual corporate partnerships to the value of £100k+.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).
100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation.
When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight. Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.
Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.
Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.
With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.
This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.
As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.
If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch.
We’d love to hear from you if:
✷ You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people
✷ You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support
✷ You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action
✷ You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop
✷ You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities
✷ You are financially literate and able to work effectively with numbers and financial information
✷ You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation
✷ You are dedicated to embedding equality, diversity and inclusion into all areas of your work
EXPERIENCE NEEDED FOR THIS ROLE
ESSENTIAL
✷ Significant track record of raising funds from trusts and foundations
✷ Experience of securing major gifts, donations or grants from high net worth individuals or family foundations
✷ Experience of building and maintaining strong relationships with funders or other senior external stakeholders
✷ Substantial experience of preparing funding applications and reports
✷ Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others
✷ Experience of developing and effectively delivering strategy
DESIRABLE
✷ Knowledge of youth homelessness, the care system or other relevant issues facing young people
✷ Experience of leading a growing team or contributing to organisational growth
BENEFITS
✷ Scope to take real ownership of a key strategic priority in a fast-growing charity
✷ Flexible working arrangements
✷ 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days
✷ Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy
✷ Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth
✷ Annual performance and pay progression reviews
✷ Up to 6% pension contribution
✷ Cycle to work scheme
✷ Employee Assistance Programme offering free therapy
✷ Work phone and laptop
✷ A supportive and inclusive culture with regular team social events and annual all staff away day
MORE KEY INFO
Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week
Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday.
Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements
HOW TO APPLY
Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.
We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.
We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.
The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.
We really look forward to hearing from you!
We are happy to receive your CV in the first instance.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated, and highly professional Personal Assistant to the Headteacher at Islamia Girls’ School and Brondesbury College, a high-achieving secondary school rooted in strong Islamic values and a commitment to academic excellence.
This is a vital and rewarding position where you will provide comprehensive administrative and organisational support to the Headteacher and senior leadership team. You will play a central role in ensuring the smooth and effective daily running of the school, handling sensitive information with discretion and working collaboratively across departments.
Key Responsibilities
- Provide high-level personal assistant support to the Headteacher, including complex diary management, meeting preparation, minute-taking, and follow-up.
- Maintain a high degree of confidentiality and professionalism at all times.
- Serve as a point of contact for key internal and external stakeholders.
- Manage administrative tasks including correspondence, document preparation, and filing systems.
- Support school compliance, communication, and reporting tasks.
- Oversee or assist in the coordination of school-wide events and functions.
- Ensure a professional, efficient, and welcoming environment in the Headteacher’s office.
Support the school's ethos, values, and strategic vision through effective communication and administration.
The client requests no contact from agencies or media sales.
Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!
BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).
The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.
You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.
This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
If you seek a fresh and rewarding challenge, look no further than Open Country! Seeking to help disabled people to access and enjoy the countryside, we embrace a wide range of fundraising methods, so this role could be adapted to suit either full-time or part-time work. We are also able to cater for your particular skill set, though core duties would likely include:
- Researching and writing grant applications to charitable trusts, grant-making bodies and other funders.
- Developing and delivering new and imaginative community fundraising activities.
- Encouraging appropriate corporate sponsorship and fundraising.
- Developing and delivering Open Country fundraising events and third-party events.
This is a hands-on, dynamic role requiring creativity, insight and panache, coupled with great communication and relationship-building skills.
You will work collaboratively with our Finance and Fundraising Manager at our Head Office in Harrogate, though an element of home working can be considered.
Appointment to this post is subject to a satisfactory Disclosure and Barring Service check.
Open Country exists to help people with disabilities to access and enjoy the countryside.



The client requests no contact from agencies or media sales.
Do you want to help UK Churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known and improve the quality of life for thousands of people? If you want to connect and enthuse churches with Jesus’ global mission then we want to hear from you!
At BMS we are passionate about mission and working for a world where all can experience faith in Christ and the abundant life only he provides. We want to inspire UK Baptist Churches about their role in global mission and their partnership in bringing about transformation through BMS World Mission.
This role works with the Church Engagement Manager to create multiple points of connection for UK Churches and church-based volunteers to engage with BMS and with our story of mission. It will create and maintain relationships with churches and key Baptist leaders to help ensure they recognise BMS as an organisation which can take them deeper in their understanding of mission and global transformation.
For this role, knowledge of BMS’ supporter base, experience of the evangelical aspects of BMS’ mission and full support of its missionary work are crucial.
We are seeking an individual with the following experience and skills:
- Communication and interpersonal skills: You will be a confident speaker with excellent communication and interpersonal skills, enabling you to build meaningful relationships between BMS and leaders across BMS-supporting churches.
- Christian ministry: You have significant insight into the Christian ministry and experience working with churches including Baptist Churches.
- Passion: You have a global vision, a heart for mission, and a passion for the role of the UK church in a growing world church.
- Strategic planning: You are a strategic thinker capable of developing and implementing a plan for our approach to Church engagement and volunteer development.
- Safeguarding knowledge: You have proven knowledge of up-to-date safeguarding processes and their application.
This is a varied and rewarding role, perfect for someone with a dedication to making a positive difference in the Christian community.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
If would like to discuss this role further, please feel free to contact John Settatree, Church Engagement Manager.
Location: This role can be office-based or hybrid but the role holder must be based in the United Kingdom, with regular UK travels
We are happy to appoint a candidate who lives too far from Didcot to attend the office regularly if they are willing to attend key events such as induction days and team away days (typically 4 times per year). The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff?
Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved?
The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.
In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.
From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders.
What you’ll do:
- Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation
- Translate business needs into user stories, acceptance criteria, and actionable project plans
- Manage digital development projects from initiation to delivery
- Coordinate UAT, deployments, and end user training
- Create clear, accessible documentation and training materials
- Support colleagues with ongoing Salesforce training and troubleshooting
- Act as the connector between teams, ensuring smooth communication and alignment
- Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward
You’ll bring:
- Experience working with Salesforce or similar CRM platforms (essential)
- Strong business analysis and/or product delivery experience
- Excellent communication and stakeholder engagement skills
- Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
- Impressive organisational skills and attention to detail
- The ability to manage your own workload, take initiative, and drive projects forward
- Experience in a membership, education, or not for profit organisation is a bonus!
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This role offers the chance to work with a global NGO, providing valuable experience in tackling key global development challenges, along with hands-on involvement with project and partnership management systems, grant tracking processes, and an opportunity to contribute to the development of impactful programmes. It provides deep exposure to the operations of an International NGO, invested in community-led holistic solutions to some of the most pressing problems of our times. You would enhance your knowledge and experience of the charity sector funding landscape in the UK and internationally. You would significantly expand your practical knowledge of project delivery and monitoring in diverse areas of international development such as water and sanitation, prevention of violence against women, food security and nutrition, rural livelihoods, biodiversity conservation, community disaster resilience, to name a few. You would have opportunity for creative writing about our projects for funding applications and project reports, and with scope to develop the role you might find yourself writing blog posts, newsletters and so on. You would have the chance to network with other NGOs and funders at events and international development conferences. You may have the opportunity to travel to south Asia or Africa for project evaluation or conferences / networking, subject to funding. As you gain experience, there may be scope for you to contribute to project design.
You will be working in a friendly, professional environment in a building that acts as a hub for social justice organisations, with many opportunities to participate in activities offered by the building’s community.
Role description / person specification:
You would undertake research to identify new potential funding partners, write grant applications, and manage successful partnerships. You would write project funding proposals primarily to trusts and foundations, corporate foundations, and statutory sources. Some charity-sector fundraising experience is desirable. Experience in fundraising from trusts / foundations in particular would be an advantage. The ability to draft inspiring narratives for different audiences is a crucial aspect of this role. You must also be comfortable using spreadsheets and have strong attention to detail, as you would be working with project budgets. You would research and attend relevant events and identify other such opportunities to promote Pragya’s work, to network, and to learn about the latest research and trends in international development. You would contribute to Pragya’s social media posts and campaigns. A basic level of knowledge about video editing and media tools like Canva would be an advantage.
The UK branch of Pragya is a small team, and so you must be capable of using your initiative and managing your own workload. You would need to prioritise your commitments and work to deadlines as needed. You would contribute to the charity’s administrative needs.
This is a role that demands commitment and offers strong career development in the international development sector. Those passionate about working in international development are encouraged to apply. We are looking for candidates who would anticipate being able to make at least a two-year commitment.
Key specifications:
Essential
·A degree qualification with at least 2:1 or equivalent
·Fluent English with excellent writing skills
·Strong verbal communication and ability to represent Pragya at public events
·Basic knowledge of on-line communication platforms and media tools
·Proactive approach, ability to manage own workload, happy to work alone
·Excellent organisational skills and strong attention to detail
·Competent in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and good internet research skills
·Demonstrable interest in International Development
·Work experience of two years.
Desirable
·A degree in a relevant, essay-based discipline
·Fundraising experience from trusts / foundations / corporates
·Exposure to foundations and trusts based in the UK and in Europe, mainly Netherlands, Germany, France and Switzerland.
·Experience of using cloud-based donor management software (Salesforce, Oracle, CRM)
·Understanding of the issues Pragya works to address
·Prior travel to any of Pragya’s project-delivery countries
Please email your CV and a separate Covering Letter detailing your skills and experience. CVs without Covering Letter will not be reviewed. Please put ‘DEVELOPMENT OFFICER’ in the subject line of the email.
The client requests no contact from agencies or media sales.