Office support jobs in charing cross, greater london

Join our winter night shelter team and play a vital role in helping guests secure safe, sustainable accommodation. You’ll use your knowledge of housing pathways and support services to guide people through their next steps, working in a person-centred way alongside a committed and caring staff and volunteer team.

Queen’s Crescent Community Association (QCCA) runs one of the largest and most diverse older people’s services in Camden. We operate in the borough’s most deprived area and annually support around 300 people aged 55+ to live happier, healthier, more connected lives.

The new co-ordinator will be responsible for delivering a full programme of activities.

We are looking for someone who will:

• Lead, manage and deliver the programme for people aged 55+ in Gospel Oak and the surrounding areas.

• Line-manage sessional and part-time staff, overseeing HR, payroll and supervision.

• Recruit, manage and supervise volunteers, ensuring they are actively engaged in designing and delivering services.

• Prioritise outreach and promote the programme locally, building positive relationships with older people, care homes, sheltered housing, health centres and other partners.

• Deliver regular and accurate reporting, including surveys, consultations and data for board meetings, funders and fundraising.

• Plan and deliver a sustainable programme, balancing free activities with occasional fee-paying or volunteer-led sessions through creative thinking.

• Support older people to access internal and external services that promote their mental health and wellbeing.

• Organise specialist talks, workshops, lunches, coffee mornings and activity refreshments, ensuring all supplies, volunteers and logistics are in place.

• Lead on key administrative duties, including registration forms, attendance registers, CRM updates, progress reports, income and expenditure records, Square Up entries, Equals card spreadsheets, petty cash, payroll hours and the Blip database.

• Plan monthly outings, design the monthly events calendar, maintain the mailing list, and ensure all activity reflects good practice models, quality standards and integration with QCCA’s wider services.

We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.

Key duties and responsibilities:

Audience Engagement

• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.

• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.

• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.

• Proactively share audience feedback with relevant teams.

• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.

• Maintain Eventbrite with lecture details and engagement information.

• To act as Duty Manager for evening lectures when required.

• Provide support to the wider Gresham College team by attending lectures and special events.

CRM Administration

• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.

• Coordinate data selections, mailings, invitations, and content fulfilment.

• Regularly import, export, and merge data from online giving and ticketing platforms.

• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.

• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.

Hall Hire and Event Co-ordination

• Be the first point of contact for hall hire enquiries and manage all related admin.

• Oversee stocks, supplies, and space organisation for events.

• Lead setup and breakdown for lectures and venue lettings.

• Arrange and manage bookings for external event venues, handling all logistics.

• Organise catering for special events and meetings both at Barnard’s Inn and other venues.

• Be responsible for excellent customer care of existing and new venue hire clients.

• Organise all activity around venue hire events, including collaborating with the AV team

• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.

Other

• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.

• Attend and contribute to team and staff meetings as required.

• Participate in ongoing training and development.

• Undertake other tasks as required to support the College.

• Evening and occasional out-of-hours work required (with time off in lieu).

Person specification:

Essential Skills & Experience

• Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
• CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
• Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
• Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
• Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
• Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.

Desirable Skills & Experience

• Experience in a fundraising or engagement role within a charity, or educational organisation.
• Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
• Familiarity with data segmentation.
• Experience promoting venue hire or income-generating activities.
• Knowledge of troubleshooting for events.
• Experience working with volunteers or managing volunteer tasks.

Personal Attributes

• Friendly, approachable, and professional manner.
• Enthusiastic about public engagement and supporter care.
• Flexible and adaptable, with a willingness to work occasional evenings.
• Proactive and solution-focused, with a commitment to continuous improvement.

Gresham College offers in return:

• 28 days holiday, plus 6 days closure over Christmas.
• The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).

Equal Opportunities

Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.

If this sounds like your next opportunity, apply today with your CV and a covering letter.

Location: Pan-London/Camden

(Various Sites across Greater London which will mean commuting on a regular basis as not all roles are hybrid working. However, placements do take travel into consideration)

Salary:£31,531 - £33,696 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

(Flexibility considered. This also includes a rota basis and weekend and evening cover/placement)

Contract: Fixed Term Contract (12 months)

Closing Date: Monday 1st December 2025

Closing Time: 00:00am

Interview Date: Wednesday 10th December 2025

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Domestic Abuse Crisis Intervention Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our Peripatetic Team provide front-line support to Solace’s Advice, Community and Accommodation-based Services across London. Crisis Intervention Workers enable our services to deliver a consistent high standard of service.

The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse.  They are required to go into different teams and quickly establish themselves and provide support in times where staff teams may be struggling.

About the Role

In all services, peri workers provide nonjudgmental, confidential, and psychologically informed support to survivors of domestic and sexual abuse. Typical tasks include risk assessment, safety planning, and working with survivors to develop individual support plans.  Other roles require house management, outreach and health and safety tasks.

Peri workers have the opportunity to work in a variety of roles across Solace’s services. Working across departments offers peri workers the ability to continually develop their knowledge, casework skills, advocacy skills, multi-agency working, and ability to manage and thrive in a changing environment.

The role will involve commuting to sites across London, and although hybrid working may be available in some projects it is not possible for all. Travel is taken into consideration when confirming placements, however you should be prepared for longer commutes.

This role in certain placements will require you to work a rota including weekend hours between 8am – 8pm.

About You

The Peripatetic Team is dynamic – our colleagues bring a wide range of transferrable skills and different experiences to the team that informs our practice and work with survivors.

The Peripatetic Team is looking for passionate advocates who understand the importance of working in a psychologically informed way with both survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on women with intersecting identities. While prior experience of working with survivors of abuse is desirable, it is not a requirement and if you have transferrable skills and a passion for supporting women and children then we would love to hear from you.

You will be a great fit in the Peri Team if you embrace change, have a growth mindset, and are comfortable working independently. Although peri workers are dispersed across different services, the team offers regular opportunities to connect with fellow peri colleagues.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

• Salary: London - £44,561 gross p/a, Brussels - €3.958,13 gross p/m

• Location: London OR Brussels

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 12 November 2025

• First Interview Dates: Week beginning 17 November

About the role

If you are passionate about impact-driven storytelling and building lasting connections, this is your chance to make a real difference. At ClientEarth, we are looking for a Senior Supporter Experience Officer to design and implement engaging stewardship journeys. You will work closely with our philanthropy account managers, leading on project-managing multiple donor communications, setting up meaningful journeys that strengthen relationships with high-net-worth individuals and partners.

Meet your Manager

In this role you will be managed by Camilla Fitzgerald. Camilla joined ClientEarth in 2022 and is part of ClientEarth’s fundraising team, working hard to grow our supporter community and brand awareness while stewarding supporters, both in the UK and internationally. She focuses on corporate and philanthropic giving, with a particular focus on unrestricted income to help secure long-term financial stability for the organisation. Before joining ClientEarth, Camilla was Director of Development at Walkabout Foundation, where she built and implemented their 5 year fundraising strategy. Camilla started her career in Events Management, having learnt first at The Institute of Masters of Wine, and then solidifying her experience in fundraising at Brooke and then charity: water UK. Camilla went to school at the French Lycee Charles de Gaulle in London and completed her degree in History of Art at Oxford Brookes University.

Main Duties

• Lead on the project management, design, content creation and publishing of communications for the Philanthropy team (including impact report and newsletters) and work with translators to ensure communications are produced in other key ClientEarth languages
• Lead on the development of bespoke reporting for six and seven figure restricted and unrestricted gifts to produce high-quality, compelling reports tailored in style and content to suit a range of audiences in different geographies
• Work closely with the Philanthropy team to ensure gold standard stewardship for ClientEarth’s philanthropy donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year;
• Partner with the Design Manager to deliver visually compelling reports and original donor stewardship touchpoints tailored to the Philanthropy portfolio;

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of writing, coordinating and submitting successful funding proposals and reports for both short- and long-term projects
• Experience of providing first-class stewardship or excellent customer service, including designing donor journeys across multiple formats and knowledge of the donor life-cycle
• Experience of managing competing deadlines and managing multiple stakeholder requests, tasks and priorities
• Ability to interpret varied and complex information and reframe in a clear, concise and persuasive way

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Help us tackle health inequalities and support people excluded from care.

You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.

We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.

We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.

We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Business Support Manager to play a pivotal role in our CEO Office in London.

Sounds great, what will I be doing?

We are seeking an experienced and proactive professional to support the Chief Executive and Head of the CEO's Office. The role involves managing and improving reporting systems, drafting briefings, coordinating communications, and providing timely management information. You will oversee internal and external communications, support governance and budget management, line manage the Executive Office Coordinator, and ensure the smooth running of the CEO's Office. This role requires excellent analytical, organisational, and communication skills, with the ability to represent the organisation and respond to queries effectively.

This position would be particularly well suited to someone with Executive Assistant experience who is looking to broaden their skills and step into a more strategic, cross-functional role. It offers the opportunity to build on existing strengths in organisation, stakeholder engagement, and operational support, while gaining exposure to governance, reporting, and leadership-level decision-making.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are looking for a candidate with a minimum of five years' experience as Executive Assistant or office management within a complex organisation, including proven line management experience. The ideal person will have excellent interpersonal skills, with the confidence and tact to influence and interact effectively at all levels, alongside strong written communication abilities. They should be a proactive problem solver, capable of multi-tasking and consistently delivering high standards in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Opportunity   

This role is central to shaping and delivering the Social Mobility Foundation’s media, public affairs, and campaigning work, alongside the Campaigns Manager. You will influence changemakers - including politicians and journalists - through strategic media, political, and social media interventions. You will also collaborate with our Young Campaigners to amplify their voices and co-create impactful campaigns with them that drive systemic change.

1. Helping to plan and deliver campaigns activity, both planned and reactive, including: 

• Organising campaign events e.g. Parliamentary receptions and communicating our campaigns online and on social media.
• Assisting the Campaigns Manager to commission research and polling support our campaigning.
• Monitoring parliamentary activity, and horizon scanning - considering how political developments may affect our campaigning work, providing opportunities and risks. 

2. Leading our media work to maximise the impact of our campaigning, building awareness of social mobility as an issue amongst influential and informed audiences: 

• Developing and executing media and communication plans to support our campaign goals.
• Monitoring the media and responding to stories that allow us to land our key messages, share our point of view and platform SMF young people.
• Responding to requests from journalists for comment and advising and briefing members of staff on how to respond.

3. Co-create campaigns alongside our Young Campaigners and engage them in delivering and designing campaign activity:

• Developing and facilitate spaces for our Young Campaigners to co-create campaign activities and take actions to influence changemakers.
• Working with young people to share their experiences, through speaking at events and other campaigning opportunities.
• Training and supporting young people to speak to the media, ensuring safeguarding processes are embedded and providing follow up pastoral support where needed.

See attached job description for more detail on the key responsibilities in the role

Person Specification

• Experience of working within a media, campaigning, public affairs or political environment.
• Excellent understanding of the UK political system and political processes and a thorough understanding of public affairs tactics.  
• Experience of planning and delivering projects or campaigns in a charity, political or media context. 
• Excellent copywriting skills, with experience of writing press releases, quotes, interview briefings, social media posts and opinion pieces.
• Experience of successfully influencing policy or practice.
• Experience of speaking to journalists, succinctly describing our positions, handling media enquiries and making recommendations to senior colleagues on next steps.

See attached job description for more detail on the person specification

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.  
• Time off in lieu for work outside contractual hours
• Employer pension contributions of 5% plus salary sacrifice contribution the equivalent of Employer National Insurance after a satisfactory completion of your probationary period 
• Flexible work options such as hybrid working, flexitime, part-time
• Cycle to Work scheme

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Tuesday 2nd December and submit:
 

a) A cover letter (no longer than 700 words) outlining your previous experience, your motivation and your suitability for the role.
 

b) A 500-word op-ed written for our CEO, Sarah Atkinson on why the government should make large employers report on their class pay gap, linking this to a recent news hook, relevant events or political moments happening soon.
 

c) A short email pitching your op-ed to the comment editor of the Guardian.

Please note that generic applications and CV’s will not be considered.

Finance Assistant

The Finance team at KCLSU are looking for a Finance Assistant to support the delivery of core financial and administrative functions, in line with financial regulations, procedures and compliance requirements of external statutory bodies. 

As part of this, you will: 

• Assist in the preparation of accurate, timely, and compliant financial statements and management accounts. 
• Support the annual audit process. 
• Play an essential role in ensuring high-quality service to KCLSU's internal and external stakeholders, including students, by maintaining accuracy, efficiency and professionalism. 

To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification. 

To be eligible for this role, you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union. 

REF-225 146

£31,000 per annum

35 hours per week

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a valued Ambassador Relations Executive ensuring the team’s Ambassador Programme and its admin systems and records are kept accurately and to a high standard. You will assist the team on some of our high level public activations with our Ambassadors and High Profile Supporters, delivering towards organisational priorities. This role will require close monitoring of social media platforms regarding UNICEF UK Ambassadors’ outputs, as well as lead on the production of digital impact reports. You will be supporting the delivery of priority projects working closely with wider internal teams. The post holder will be required to keep our dedicated web pages up to date and deliver our quarterly e-newsletters.

Reporting to one of our Senior Managers, the successful candidate will have:

· Experience of supporting a busy team within a Communications department, maintaining and improving systems, procedures, working to tight deadlines and managing conflicting priorities.

· Excellent understanding and monitoring skills of digital media platforms.

· Excellent communication skills for both internal and external stakeholders.

· Motivation to role-model UNICEF UK’s Values: Putting children first, Inclusion and belonging, Finding solutions, Compassion, Mutual trust & respect and Collaboration.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, 20 November 2025.

Interview date: w/c 1 December 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to excel in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives, and fulfil potential; we help make this happen.

About the Job

Working within the Central Services team, the Operations and Front of House Coordinator (OFOHC) plays an essential role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU) and its Front of House.

The OFOHC is responsible for coordinating an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations. The OFOHC assists the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU's retail and merchandising offer and operation.

Alongside this, the OFOHC delivers operational and administrative support to the SU and assists with the maintenance and health and safety aspects of the SU spaces.

Who we are looking for

You will be somebody who is organised, systematic, diligent and can demonstrate attention to detail with general operational, coordination, and administrative duties. You will thrive in a fast-paced environment that is always looking to improve and expand our services to and for students. You will be passionate about working with students in our Front of House service operating from different campuses and will be patient to help them professionally develop.

You will also be somebody who is looking to develop personally and professionally in a progressive organisation committed to equity, ending social injustice, and positively impacting the experience of our students.

We are looking for somebody who can contribute the following skills and knowledge :

1. Is passionate about consistently delivering excellent customer service

2. Is passionate about training and working with students

3. Is operations-driven and has a systematic way of working

4. Has an outstanding eye for detail

5. Has great organisational skills

6. Has great communication skills

7. Is able to work independently, as well as part of a team building strong relationships with multiple stakeholders

8. Demonstrates initiative and flexibility in their approach to work

9. Is able to maintain confidentiality and a discreet handling of sensitive information.

Benefits and Perks :

In return for your passion and experience, we offer:

• A summer 4-day working week – we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• Enhanced maternity leave
• Family-friendly employer

Recruitment Timeline :

Application closes : 1st December, 9am

Interview Date : 10th December

Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.

Purpose of the post

The Business Administrator will play a key role in ensuring the smooth day-to-day running of AHS. This position focuses on the practical delivery and coordination of operations including implementing processes, maintaining systems, and supporting teams to work efficiently to deliver a longitudinal study. Acting as a central point for administration, the postholder will help keep our operations organised, identify and escalate issues as they arise, and ensure that processes and activities run seamlessly across our remote organisation.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Main responsibilities

 Operational Delivery and Implementation

· Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study

· Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently

· Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Manager

Administration and Systems Management

· Maintain and update shared digital platforms, databases and documents to ensure accuracy and compliance

· Manage administrative functions such as task tracking in a fully virtual environment

· Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents

· Manage AHS central inbox(es) and escalate matters to the Business Manager as appropriate

Team Coordination and Support

· Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required

· Provide key administrative support during meetings, including business and study meeting minutes as required

People and HR Administration

· Support HR processes including onboarding, training coordination, and maintaining staff and contractor records

Knowledge, skills and experience Essential criteria

· Experience of working in a health and/or data research environment

· Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role

· Proficient in Microsoft Office suite of software

· Able to manage information electronically through databases and spreadsheets

· Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines

· Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions

· Understanding and experience of using project management tools and techniques

Desirable criteria

· Experience of working in an organisation in its infancy or a start-up

Dimensions

· This is expected to be a full-time post

· AHS is a national organisation, and our activities take place across the UK

· Flexible working will be required across several geographical locations in the UK

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 16 November.

 Interviews are currently expected to be held during the week commencing 08 December 2025.

 Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Interviews: 02/12

At The King’s Trust, we believe every young woman and girl deserves the confidence, skills and opportunities to build a brighter future, no matter the barriers they face. Through our inspiring Women Supporting Women community and the Change A Girl’s Life campaign, we raise vital funds to help young women overcome challenges, find employment, and unlock their potential.

As our Fundraising Project Manager in our Philanthropy team, you’ll sit at the heart of this life-changing work, bringing people together, coordinating projects, and driving engagement across our fundraising community. You’ll be the connector who ensures our philanthropic supporters, committees, and campaigns are aligned and thriving, managing communications, events and key milestones to keep momentum strong. This is a role that blends project management, creativity, and purpose, giving you the chance to see the direct impact of your work on young women’s lives across the UK.

If you’re an exceptional organiser with a passion for gender equality, philanthropy, and meaningful storytelling, this is your opportunity to make a tangible difference. You’ll be joining a team that’s collaborative, ambitious and deeply committed to empowering young women and girls to rewrite their futures, and you’ll play a vital part in making that happen.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Fundraising Project Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Project Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Make a Real Difference Where It Matters Most

Why Kingston Hospital Charity?

Because here, your work genuinely matters. Kingston Hospital Charity isn’t just another fundraising operation, it’s the driving force behind projects that transform patient care across Kingston and Richmond NHS Foundation Trust. From creating dementia friendly environments on Kingston Hospital’s care of the elderly wards to funding the introduction of robotic assisted surgery, the charity turns generosity into tangible change. They fund what the NHS isn’t able to, bringing comfort, dignity, and innovation to patients when they need it most - and they’re ambitious about scaling that impact even further.

The team has a clear plan: to sustainably grow income and build a supporter giving programme that delivers measurable impact for patients, creates meaningful experiences for donors, and nurtures genuine, lasting relationships through storytelling that truly resonates.

What Makes This Role Great

This is both a strategic and hands-on role. You’ll lead on gifts in wills and in-memory fundraising — with the freedom to shape and grow these income streams. Working alongside the Director and the Communications and Engagement Senior Manager, you’ll develop and deliver a three-year strategy that drives real change.

You’ll collaborate with dedicated clinical colleagues and passionate supporters who care deeply about the cause. And you’ll do it within an organisation that lives its values: compassion, inclusivity, collaboration, and a genuine commitment to helping every person thrive.

Hybrid working, a supportive team, and a culture that celebrates impact. It’s the kind of role that reminds you why you got into fundraising in the first place.

Who We’re Looking For

You have solid experience in gifts in wills, and/or in-memory fundraising — and a track record of developing strategies that meet (and exceed) targets. You’re confident communicating with everyone from solicitors to clinicians to supporters, tailoring your message to build trust and engagement.

Organised, adaptable, and purpose-driven, you believe that great fundraising changes lives — and you’re ready to prove it.

How to Apply

Download the application pack for full details on how to apply, interviews will take place in person at Kingston Hospital in early to mid-December.