Operation officer jobs in Westminster, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic is looking for a Finance & Administration Officer to support the Operations Department of an international charity supporting high-impact non-profit organisations.
The Finance & Administration Officer will work under the leadership of the Director of Finance & Administration.
This position will allow the successful candidate to acquire hands-on experience across payroll coordination, organisational operations, financial administration, and grantmaking support within a fast-growing international non-profit organisation. As a portion of the Epic team is based in Paris, a good working knowledge of French (spoken and written) is required.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.
Epic offers an enriching and agreeable work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Responsibilities
Financial & Grant Coordination
-
Support Epic’s bi-annual grantmaking process, including but not limited to drafting and distributing grant agreements and archiving documentation.
-
Manage the process of financial reporting from Epic’s portfolio organisations, coordinating with the Operations and Programs teams to verify compliance with Epic’s reporting requirements.
-
Assist with administrative monitoring of supported organisations, including data collection and documentation management.
-
Process invoices and reimbursements, maintaining accurate payment trackers and supporting financial operations.
-
Collect, organise, and archive invoices and accounting documentation to ensure financial compliance and efficient record keeping.
-
Initiate bank transfers in the absence of the responsible person.
-
Review donation records in Salesforce, help reconcile them with the accounting records, and ensure supporting documentation is complete and properly archived.
HR admin & Payroll Management
-
Maintain and update HR policies, including the Employee Handbook, ensuring compliance with labour laws and regulations in the UK and France.
-
Manage employment contract administration for employees, interns, volunteers, and consultants or any other type of contracts across France and the UK, ensuring compliance with relevant legal frameworks.
-
Manage payroll for France and the UK directly through the PayFit payroll platform, ensuring accuracy, timely processing, and compliance with local employment and tax regulations.
-
Coordinate relationships with external benefits and training partners (e.g. healthcare providers, occupational health department (France), and training bodies.
-
Support managers with recruitment and onboarding processes across teams (distributing screening questionnaires, preparing onboarding plans, coordinating onboarding logistics, etc.).
-
Manage administrative onboarding and offboarding for employees, interns, and volunteers, ensuring a smooth and well-structured integration and offboarding process.
-
Help organize team trainings and monitor individual staff trainings.
-
Manage and update workplace risk assessments.
-
Help manage all other obligatory processes stipulated by the labour code.
Operations & Administrative Management
-
Conduct research and manage procurement processes for administrative goods and services.
-
Maintain office supplies, services, and operational inventory, ensuring timely procurement and efficient management.
-
Support regulatory declarations and submissions to relevant authorities and institutional stakeholders.
-
Contribute to the optimisation and streamlining of administrative and operational workflows.
Other Responsibilities
-
Provide support on additional HR, financial, or operational projects as required.
-
Any other task that may be requested in the scope of these general responsibilities.
Position Requirements
-
Must have the right to work in the United Kingdom
-
Proven professional experience within a startup or small non-profit/charity environment, demonstrating the ability to operate effectively in a fast-evolving international organisation.
-
Dynamic, open, and autonomous disposition
-
Strong organisational and project management skills with the ability to manage multiple priorities with an impeccable attention to detail
-
Good knowledge of HR administration and employment practices in international or multi-country environments
-
Excellent level of English and professional working proficiency in French (written and spoken). Please note that interviews will be conducted in both English and French.
-
Mastery of Google Suite and the Microsoft Office Suite. Experience with Salesforce or another CRM is also desired.
-
Minimum of 4 years of relevant professional experience
Contract Details
-
Position based in London, UK.
-
Contract type Permanent – Full-time
-
Working hours: 40 hours per week
-
Salary range: £32-37k / gross annual
-
Position to fill as soon as possible.
Employee Benefits
-
Flexible Work Arrangements: Up to 2 days of teleworking per week.
-
5 weeks of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year's.
-
Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
-
Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions 3%.
-
£150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
-
Workplace Amenities: Access to modern workplace amenities: onsite cafes and snacks, and recreational facilities.
Epic is a global foundation that exists to empower and protect children, youth and our planet. We bridge the gap between nonprofits forging solutions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief of Staff (Maternity Cover)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Chief of Staff (Maternity Cover)
Location: London
We are looking for a Chief of Staff on a fixed-term maternity cover for up to 12 months to be a key partner to the CEO, drive strategic alignment across the organization while enhancing executive decision-making and external impact. This role combines strategic thinking, governance leadership, and effective project and stakeholder management to enable the Clean Air Fund to achieve its mission of improving global air quality. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
The CEO depends on the Chief of Staff to function effectively. The post holder needs to be at the heart of the organisation, with a finger on the pulse of issues and able to present our ambition and initiatives with precision and aplomb.
What We’re Looking For
- Experience and a track record of supporting an ED/CEO or a leadership team on strategic initiatives, preferably in a Chief of Staff capacity.
- Great written communication – including speeches, briefings, presentations, articles, social media
- Strategic and analytical – able to analyse complex information including political, scientific and financial
- Problem-solving in a fast-paced environment. Able to see what pressures the CEO faces and to find ways to lessen them, and to make informed judgements on prioritisation and delivery.
- Able to switch between the big picture and the details of a pressing issue; between influencing senior stakeholders and following up to ensure actions are being done.
- Relationship Management. Ability to establish, build and develop complex and strategic and trusted relationships, often with senior stakeholders. Cultivates relationships over the long term.
For more information on this role, as well as the full person specification please see the job description.
- Closing date – 13th April 2026
- Salary – GBP 86,500
- Type of employment - Fixed term contract (maternity cover)
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.
As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to disaster hit and vulnerable communities such as Sudan and Gaza.
Your responsibilites will include:
- Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
- Preparing shipping documentation
- Ensuring shipping files are accurate and kept up to date
- Updating offers on our management system
- Communicating regularly with external partners, including key logistics partners, carriers, NGO's receiving shipments
- Representing the Logistics team on the QMT (Quality Management Team)
Who you are:
- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Ability to manage competing priorities, deadlines and targets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure
- Commited to upholding IHP's Christian ethos and values
For further details regarding responsibilities and person specification, please see the job description.
About IHP
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it. Together these partnerships enable medicines to reach those in need.
Why Join Us?
This is a fantastic opportunity to develop your logistics career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
If you’re ready to use your skills to create meaningful change, we’d love to hear from you.
Benefits
- 25 days annual leave plus bank holidays (pro-rata for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with Your Place. You will manage all recruitment systems, administration, and relationships with external recruiters, while delivering on improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them.
Salary: £30,205-£32,965 annual salary annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Responsibilities
People Operations
-
To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.
Recruitment
-
Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy
-
To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.
-
Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.
-
Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent
-
Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.
-
Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews
-
Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.
-
Keep all new starter files up to date, in particular recruitment and onboarding.
-
Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies
Onboarding & Induction
-
Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.
-
Provide comprehensive in-person inductions for all new starters
-
Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods
-
Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.
-
Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate
-
Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.
Information Systems
-
To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.
-
To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Manager as appropriate.
General
-
Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.
-
Ensure that all duties and services provided are in accordance with policies and procedures.
-
To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
-
To undertake such other duties within the competence of the post holder which may be required from time to time.
-
We are a busy charity with a small People team. There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities.
About you
-
Experience
-
Experience and interest in recruitment, onboarding of new starters and retention of employees
-
Experience in a wide range of administration activity in a People/HR function
-
Experience of providing administrative support in a fast-paced environment
-
Experience of using a range of systems and software applications
Qualifications
-
Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post
Skills & knowledge
-
An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace
-
Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively
-
Good communication skills (both written and verbal)
-
A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel
-
An understanding of confidentiality and data protection
Abilities
-
Excellent accuracy and attention to detail
-
Ability to develop good working relationships and rapport with internal/external stakeholders.
-
Ability to work as part of a team as well as being able to use own initiative
-
Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
-
Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
-
Ability to set up and work according to schedules
Personal qualities
-
A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
-
Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
-
Strong sense of responsibility and accountability
-
An understanding of and commitment to the values of Your Place
-
Willingness to occasionally work outside of normal office hours
-
Committed to continuing professional development
Desirable
-
Qualification in Business Administration or Human Resources
-
An understanding or experience of using a people Information and payroll system
-
Some knowledge, experience or understanding of people management processes and best practice
-
Recruitment timeline:
Closing date: Wednesday, 8 April 2026
1st stage: shortlisted candidates will be invited to a brief pre-screen call on Friday 10 April 2026 which will last no more than 20 minutes
Final stage: In person interview with the Director of People and the People Manager on Wednesday 15 April 2026
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
The Finance department is a shared services function working across the NCIs to provide a comprehensive, cost-effective finance service to each organisation, and helping to co-ordinate joint projects where appropriate. The team also provides support to, and promotes best practice across the wider Church in relation to financial matters, including monitoring the financial health of Dioceses, Cathedrals, Theological Education Institutions etc. The Finance team is currently supporting their NCI clients with some major change and transformation projects, as well as undergoing significant changes to their own ways of working to ensure they can deliver a high-quality Finance service which meets the needs of the NCIs. This includes undertaking a Finance Transformation Programme to help Finance develop their service.
As a Financial Processing Officer, you will be a key contributor to the Finance team's mission of providing efficient and effective financial support. Your work will directly impact the financial health and stability of the organization, ensuring smooth operations and compliance with financial procedures.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.
This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.
Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.
We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.
To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.
Closing date: 9.00am on Tuesday, 21 April 2026.
Interviews: Monday, 27 April 2026.
Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.
We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.
The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.
Department: COO’s Office
Contract type: Permanent
Salary: Up to £110,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair
The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.
This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.
NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.
Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.
As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.
NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.
Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.
The Selection Process
How to apply:
If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.
Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.
Tests for shortlisted candidates are likely to be Week commencing 4th May 2026
Interviews taking place on the 18th & 19th May 2026
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Association of Teachers of Singing (AOTOS) is the UKs leading organisation for singing teachers. A CIO dedicated to promoting excellence in singing teaching, we support our members through continued professional development, networking, training, and advocacy and aim to strengthen engagement, visibility, and growth within our sector.
We are seeking an experienced freelance Communications and Marketing Officer to lead and deliver our communications and marketing activity on a flexible, part-time basis.
Role Purpose
The Communications and Marketing Officer will manage the organisation’s communications channels and marketing activity, ensuring consistent, high-quality content that engages existing and potential new members, promotes activities, and enhances the organisation’s profile. This is a hands-on role requiring strong writing skills, digital marketing experience and coordination of print production and is supported by the organisation’s administrative assistant.
Key Responsibilities
-
Social Media & Digital Marketing
-
Plan, create, and schedule engaging content across social media platforms.
-
Develop and manage a content calendar aligned with organisational priorities.
-
Design and deliver paid social media advertising campaigns to promote membership, events, and key initiatives.
-
Monitor performance metrics (engagement, reach, conversions) and optimise campaigns accordingly.
-
Maintain brand consistency across all digital channels.
-
-
Advertising (Digital & Print)
-
Plan and coordinate advertising campaigns across social media and relevant print publications.
-
Liaise with external publications and media partners to book and supply advertising content.
-
Create advertising copy and visuals.
-
Track effectiveness of advertising activity where possible.
-
-
Newsletters & Member Communications
-
Coordinate creation and distribution of regular member newsletters, compiling content created by the volunteer editorial team and ensuring layouts are engaging and in line with brand guidelines
-
Ensure all events are advertised effectively to members via email, alongside social media campaigns
-
Manage email marketing platform and mailing lists (ensuring GDPR compliance).
-
Monitor open rates and engagement, making recommendations for improvement.
-
-
Annual Printed Magazine & Online Peer Review Publication
-
Coordinate the production of the organisation’s annual printed magazine including compiling content created by the volunteer editorial team, developing layouts and liaising with printers to sign-off of proofs and timely delivery to members
-
Coordinate the production of the Voices of AOTOS online peer review publication (currently in development) including compiling content created by the volunteer editorial team, developing layouts and publishing online
-
Coordination of advertising content within publications, with support from the Operations Manager
-
Liaise with contributors, advertisers, and printers to ensure timelines are met.
-
-
Website Content
-
Maintain and update website content via CMS (wordpress).
-
Draft news articles, announcements, and promotional copy as required.
-
Population of member resources and other materials provided by the volunteer editorial team
-
Ensure consistency of tone, messaging, and visual identity across all communications.
-
-
Budgeting and Reporting
-
Develop an annual budget proposal for marketing and communications activities for board approval and monitor activities against approved budgets.
-
Provide regular updates to the board/leadership on communications activity and performance.
-
Person Specification
Essential
-
Demonstrable experience in communications and marketing, ideally in a membership or not-for-profit setting.
-
Excellent writing, editing, and proofreading skills.
-
Experience managing social media channels and paid advertising campaigns.
-
Basic design skills (e.g., Canva or Adobe).
-
Experience of budget development and management.
-
Strong organisational skills and ability to manage production timelines.
-
Ability to work independently and manage priorities within limited hours.
-
Understanding of data protection and GDPR
Desirable
-
Understanding of the arts education landscape and supporter of the sector.
-
Experience working with designers and printers.
-
Experience with CRM or email marketing systems.
What We Offer
-
Flexible, remote working arrangements
-
Opportunity to contribute to a well-respected organisation in the music education sector
-
Supportive and collaborative volunteer-led team
-
Meaningful role in a mission-driven organisation
Applications will be reviewed on a rolling basis.
The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.
1. Role Purpose
A key element of Trussell’s high value income is from individual donors and Trusts, who support our work and mission. The Philanthropy Officer is accountable for managing a caseload of trusts and major donors who are giving up to £10k annually, stewarding them effectively to help secure income to fund Trussell’s work.
The Philanthropy Officer is responsible for developing appropriate engagement and stewardship journeys for this group of donors, with the aim of retaining and increasing financial support for Trussell.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.
2. Key Responsibilities
1. Steward a caseload of major donors and trusts
Manage a caseload of c.150 major donors and c.600 trusts (c. £5k-£10k per annum giving levels). Effectively steward a cohort of donors and Trusts who support Trussell’s work and mission to ensure that Donors and Trusts are updated, understand the impact of their support, loyalty is strengthened and income secured.
2. Deliver high‑quality stewardship communications
Produce personalised thank‑yous, updates, impact reports, and tailored asks, and developing some one-to-one relationships to ensure donors and Trusts receive timely, meaningful engagement that demonstrates the impact of their support and inspires them to continue giving.
3. Develop and submit funding applications
Prepare and submit bespoke applications to trusts when required, in order to secure additional income through compelling funding applications. Opportunities to secure income and cultivate relationships are maximised.
4. Maintain accurate supporter records
Maintain accurate records on our database; facilitating accurate data management and effective stewardship. Delivering analysis, forecasting and segmentation for mailings, to enable compliant, insight‑led fundraising activity.
5. Design and manage supporter journeys
Context: Work collaboratively across the team to design and manage supporter journeys for Major Donor and Trusts which enhance the consistency and quality of engagements, building stronger donor experience and improved engagement.
6. Provide administrative and team support
Context: Support the team with administrative tasks, when required to ensure smooth operations and timely delivery of team projects and tasks, supporting efficient team delivery and coordination.
3. Person Specification
Core Knowledge:
- Understanding of major donor and/or trust fundraising principles.
- Knowledge of GDPR and fundraising‑related data protection.
- Knowledge of CRM systems and data management.
Essential Skills:
- Excellent written communication.
- Strong verbal communication.
- Ability to manage multiple projects and meet conflicting deadlines.
- Ability to distil complex information into compelling and succinct communication.
- Accurate data handling.
- Collaborative and proactive approach.
Key Experience:
- Experience in high‑value fundraising or transferable experience.
- Experience using CRM databases.
- Demonstrable relationship‑building experience.
4. Stakeholders
Internal: Line Manager, Philanthropy Manager (Trusts), Supporter Care, Comms & Marketing, High Value Team.
External: Major Donors, Trusts, Donor Research Consultant, Suppliers.
The client requests no contact from agencies or media sales.
About Us
The Royal Parks (TRP) is a charity established in 2017, managing over 5,000 acres of diverse parkland, rare habitats, historic buildings, and monuments in eight Royal Parks across London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.
We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with tens of millions of visits annually.
We are now looking for a Duty Officer to join us on a fee-paid casual contract, working on an ad-hoc basis for approximately 8–15 hours per week. The shifts will be weekends in winter (September – March) and weekends and evenings in summer (April – August).
The Benefits
- Salary of £14.88 per hour
- Offices in a beautiful location
This is a rewarding opportunity for a motivated and customer-focused individual to join our team in The Regent’s Park Hub, London’s premier outdoor sports facility.
You will have the chance to working in one of London’s most iconic and picturesque parks, surrounded by stunning green spaces and historic landmarks, providing a truly unique and inspiring working environment.
What's more, you will discover the flexibility of a part-time schedule, allowing you to balance your personal commitments and professional aspirations seamlessly.
So, if you want to join a world-renowned organisation and contribute to one of the UK’s most loved public spaces, read on and apply today!
The Role
As a Duty Officer, you will assist with the day-to-day operations of The Hub in Regent’s Park, delivering excellent customer service and supporting facility bookings.
Specifically, you will help generate income through sports bookings and events in Regent’s Park and Primrose Hill, ensuring the efficient management of the facilities.
Additionally, you will:
- Manage bookings for facilities and events, ensuring smooth operations
- Open and close The Hub, ensuring security and safety checks are completed
- Oversee pitch and facility use, promoting safety and good behaviour
- Inspect pitches to confirm safe playing conditions
- Support high standards for facilities and equipment in line with Royal Parks policies
About You
To be considered as a Duty Officer, you will need:
- IT literacy, basic numeracy, and the aptitude to use a computer-based booking system and information management systems
- The ability to work unsupervised and achieve goals
- Excellent written and verbal communication skills to engage effectively with people of all ages and abilities
- Strong interpersonal skills, with a commitment to delivering exceptional customer service
Other organisations may call this role Hub Officer, Facility Officer, Facility Operations Officer, Facility and Event Duty Manager, Events and Facilities Supervisor, Sports Facility Assistant, or Customer Service Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Duty Officer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.
Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.
After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.
NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.
In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.
The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.
As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”
As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.
Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.
The Role
Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.
This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.
You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.
With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.
Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.
Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.
The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.
Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.
The Person
This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.
Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.
A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.
You’ll bring most of the following:
- Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
- Experience influencing government policy or engaging with commissioners of public spending
- Experience developing or improving regulatory, registration or accreditation processes
- The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
- Financial literacy and experience overseeing organisational budgets and sustainability
- Experience developing and delivering strategy and operational plans
- Confidence using digital systems, data and communication platforms to support organisational priorities
- Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria
Desirable
- Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
- Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
- A second language would be welcomed.
- Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.
A full candidate pack providing further information about the organisation accompanies this ad.
Key Information
NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.
To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.
- Applications close at 5pm on Friday 10 April 2026.
- Discovery conversations with House Recruitment will take place on a rolling basis.
- Final interviews will be held in person in London on Wednesday 29 April 2026.
Equality, Diversity and Inclusion
NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Charity Officer, you will directly support our venues based at Mill Green Golf Club, The Arkley 9 Golf Club, and Ansty Golf Club, with a main presence at Mill Green and The Arkley 9.
Key Responsibilities
Programme Delivery:
- Plan, organise, and execute a range of community outreach and charity events, including (but not limited to) Fun, Food, and Golf, Community Cafes and School outreach.
- Collaborate with local schools, charities, and community groups to build strong relationships and drive participation in these programs.
- Ensure the successful delivery of events, including logistics, staffing, equipment, and communication with all relevant stakeholders.
- Work as part of the leadership team at each assigned venue to ensure that charity delivery is an integral part of venue operations.
Partnership Management:
- Build and maintain partnerships with local schools, charities, and other organisations, working to enhance the visibility and impact of Get Golfing’s charity initiatives.
- Identify new opportunities for collaboration with local charities to create synergies and maximise the use of our venue spaces.
- Represent Get Golfing at community events, meetings, and partnerships, ensuring a positive and professional image of the charity.
Funding and Compliance:
- Familiarise with and navigate the local government Holiday Activity and Food (HAF) funding landscape to secure funding for eligible programs where applicable.
- Ensure all programs are compliant with relevant local safeguarding requirements for working with young people and vulnerable adults.
- Assist in preparing reports and documentation for funding applications and compliance checks.
Safeguarding and Wellbeing:
- Adhere to and enforce Get Golfing's safeguarding policies, ensuring that all staff and volunteers are adequately trained and supported.
- Monitor the safety and wellbeing of all participants during events, making sure all appropriate risk assessments and safeguarding protocols are followed.
Community Engagement and Impact:
- Engage with local communities to understand their needs and feedback, ensuring Get Golfing’s programs are accessible, relevant, and impactful.
- Promote Get Golfing’s charitable initiatives through local media, social media, and other communication channels, raising awareness of the charity’s work.
- Collect data and feedback to measure the success and impact of outreach programs, activations and initiatives- assisting with the preparation of reports for key stakeholders.
Administrative and Event Coordination:
- Maintain accurate records of events, funding applications, and partnerships.
- Coordinate with other departments and teams within Get Golfing to ensure effective event delivery and administrative support.
- Manage the budget for each project and event, ensuring cost-effective delivery of services.
Person Specification
Experience
- Experience in community engagement, charity work, event management, or education, particularly in a role involving young people or vulnerable groups.
- Experience working with children and young people in an educational, sporting, or charitable setting.
- Understanding of fundraising strategies and the ability to secure financial support for charitable initiatives.
Knowledge and Skills
- (Desirable) Knowledge of the Holiday Activity and Food (HAF) funding landscape and local government initiatives.
- Familiarity with safeguarding policies and procedures for working with children and vulnerable adults.
- Strong interpersonal skills, with the ability to build relationships with a diverse range of stakeholders including schools, charities, and local authorities.
- Excellent organisational skills, with the ability to plan, coordinate, and deliver multiple events simultaneously.
- Good communication skills, both written and verbal, with the ability to produce reports and promotional content.
Attitude and Approach
- Passionate about sport and its potential to engage and benefit communities.
- A proactive approach with the ability to work independently and as part of a team.
- A valid DBS check or the willingness to undergo one is required.
- A willingness to undertake the role of Welfare Officer for the purposes of safeguarding (relevant training will be provided).
Revolutionising golf by breaking down barriers to create inclusive, modern hubs that foster community, wellbeing, and social connection for all.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis’ Hybrid Working Policy.
About the role
As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation’s retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis’s mission to end homelessness.
You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis’s retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness.
About you
We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability.
You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you’ll ensure Crisis’s retail spaces are safe, inclusive, and welcoming for all. Above all, you’ll share our commitment to ending homelessness and live our values — being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities.
Please visit our website to view the job pack.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 12 April 2026 at 23:59
Interview format:
Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions.
Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
10 Windsor Walk (10WW) is a Community Interest Company established by local therapists concerned to address the provision of intensive psychological services for those most in need.
We support psychoanalysts, psychotherapists and the local community by providing psychotherapy treatment rooms and space for training and events related to developing psychological services.
More than this, we are a hub where therapists and psychoanalysts can meet, work together and exchange ideas on developing the practice as a whole.
Our work includes:
Affordable treatment – We run low- and no-fee psychotherapy for those in need in the local community, alongside trainees from the Institute of Psychoanalysis who offer low-fee psychoanalysis.
Community programmes – We run a weekly therapeutic playgroup for parents and toddlers seeking sanctuary in South London, alongside public events such as the Psychoanalytic Film Club and Maudsley Lectures.
Education and training – We host lectures, seminars and specialist training for psychotherapists, psychoanalysts, NHS staff and the wider public.
About the role:
We are seeking a part-time Finance Officer to support the financial management of the organisation and strengthen our internal financial systems.
Working closely with the Programme Manager and Finance Sub-Committee, the Finance Officer will maintain accurate financial records, support grant reporting and provide financial information to support organisational planning and governance.
This role is particularly suited to someone with strong bookkeeping experience who enjoys working in a small mission-driven organisation and contributing to the development of robust financial systems.
Summary of tasks:
·Day-to-day bookkeeping and maintenance of Xero
·Managing payments
·Reconciling bank transactions and maintaining accurate financial records
·Maintaining clear financial records and audit trails to support internal controls and financial transparency
·Producing and releasing sales invoices
·Submitting monthly payroll info to accountant, including HMRC and pension submissions
·Preparing and posting monthly journals ahead of review by the Programme Manager and Finance Sub-Committee
·Maintaining prepayments and accruals
·Tracking and monitoring grant income and expenditure, and preparing financial reports and information for existing and future funders
·Updating and maintaining cashflow forecasts
·Supporting year-end accounts and liaising with external accountants
·Maintaining the fixed assets register and depreciation schedules
·Support the review of the Reserves Policy
·Monitoring liquidity and key financial indicators and reporting concerns to the Programme Manager and Finance Sub-Committee
·Monitoring service contracts and ensuring value for money
·Supporting the financial aspects of the transition from CIC to charity
·Assistance in the preparation of project budgets
·Supporting lease and grant subsidy administration
·Supporting the development and implementation of financial policies
Working relationships
The postholder will work closely with the Programme Manager and Finance Sub-Committee, providing specialist financial oversight and strengthening internal controls, rather than undertaking general management responsibilities.
About you
We are looking for someone who:
·Has experience of bookkeeping and financial administration
·Is confident using accounting software such as Xero
·Is highly organised with strong attention to detail
·Can manage financial information clearly and accurately
·Is comfortable working collaboratively within a small organisation
·Has strong communication skills and the ability to explain financial information clearly
·Is interested in supporting a mission-driven organisation working in the field of mental health and community support
This job description outlines the main duties of the role. It is not an exhaustive list, and the postholder will be expected to undertake additional responsibilities appropriate to the role as organisational needs evolve. The role involves working closely with colleagues across programmes, operations and governance in a small and collaborative organisation.
How to apply:
Interested candidates are invited to submit a (1 page max) cover letter along with a CV.
The closing date for applications is Monday the 13th April 2026. Interviews are scheduled to take place the week of 27th April and/or 4th May 2026. A short assessment task will be shared with shortlisted applicants.
The successful candidate will be subject to an enhanced DBS check and references will be required.
Accessibility:
If you require any reasonable adjustments to the application or interview process, please let us know and we will do our best to accommodate this.
Equal Opportunities Statement:
10 Windsor Walk Community Interest Company complies with the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital
status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and business needs.
A centre for psychoanalysis and its applications in South London.
The client requests no contact from agencies or media sales.
HR Officer
Grade 3 (29,340 – 32,430 FTE)
12 months (with possibility of extension)
21 hours per week
This is a great opportunity for an efficient, thoughtful person with a good eye for detail to get hands-on experience of HR practice and processes. We’re a medium sized charity with big ambition for older people in East London. To find out more about our services and our strategy please visit our website.
Background to the role
Our Head of People is currently on Maternity leave until February 2027. During this period, we are strengthening the People function and are seeking an HR Officer to support the interim Head of People to deliver effective support while we align our staff and volunteering processes; this role will support both areas with a focus on HR.
Our Operations Coordinator carries out staff recruitment, onboarding and offboarding work. The HR Officer may help with this from time to time, but it won’t be a substantive part of the job.
Job Purpose
Support the Head of People to deliver the charity’s HR and Volunteering functions (People) in line with the organisation’s values and EDI objectives.
This will include improving our ‘People’ processes and increasing the overall efficiency of this area of the organisation.
Equity Diversity and Inclusion
At Age UK East London we are committed to Equity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'. We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that, at every level, reflects the profile of our local community and for this reason particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.
Key Tasks
People support
Work with the Head of People to:
-
Respond to HR-related queries from across the organisation, escalating as necessary.
-
Maintain and update the staff handbook, policies, and procedures ensuring they remain accurate and compliant.
-
Support the implementation of Learning and Development (L&D) initiatives, including by booking internal/external training sessions and maintaining training records and mandatory training compliance.
HR administration
-
Draft and issue job offers, contracts and contract variations.
-
Maintain accurate employee records within Sage HR
-
Manage changes to employment including hours, pay, role and line manager updates.
-
Manage employee benefits such as Employee Assistance Programme and cycle‑to‑work scheme.
-
Monitor completion of staff reviews and appraisals
Absence management
-
Monitor sickness absence and ensure return‑to‑work documentation is completed.
-
Maintain accurate annual leave records.
-
Arrange Occupational Health assessments and ensure reports are received and shared as appropriate.
Employee relations administration
-
Maintain records of cases including grievances, disciplinaries, and investigations.
-
Take minutes in HR meetings.
-
Prepare letters, documentation and follow‑up actions relating to HR casework
Volunteering
-
Work with the volunteering team to improve efficiency and help align volunteering processes with HR practices where appropriate.
General
-
Meet regularly with the Head of People for support and supervision
-
Attend team and staff meetings, as required.
-
Undertake any training required to fulfil the role.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
-
Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
-
Close working relationship is needed with the Operations Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply.
A= We want to see evidence that you meet this criterion as part of your application statement (we may also test at interview).
I = We will test this at interview.
Experience
Essential:
-
Of administrative work in a professional environment. A
Desirable:
-
Working in a HR role. A
-
Working in the voluntary sector. A
-
Supporting volunteer programmes. A
-
Using HR systems (preferably Sage HR). A
Knowledge & Understanding
Essential:
- Of diversity, equity, and inclusion principles and practice across People Functions. A
-
Of data protection. A
Desirable:
-
Knowledge and understanding of UK employment law. A
Skills/ Attributes
Essential:
-
Excellent verbal and written communication. A
-
Ability to collect and analyse data. A
-
Intermediate IT skills including using of Microsoft excel, word, outlook and teams. I
-
Empathetic, with a strong commitment to employee and volunteer well-being. I
-
Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. I
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 21 hours per week (if part-time, working day pattern to be decided).We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based at 82 Russia Lane, Bethnal Green, E2 9LU.
Salary
Between £29,340 – 32,430 Plus 5% employer pension contribution. Organisational annual pay award pending
Salaries are based on our salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for part time) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, one of which from your current or most recent employer, a DBS Check, evidence of your right to work in the UK and evidence of relevant Qualification (if applicable).
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption, shared parental leave, dependency and carers leave. We have an enhanced maternity and paternity pay policy based on the length of service and we offer up to one week paid dependency leave and carer leave.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 1st April 2026 at Midnight
Interviews: 10th April 2026 in-person.
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department using the email on our website.