Operations Team Administrator Officer Jobs
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We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
Want a job where your skills play a part in making a tangible difference in the lives of girls locally as part of an established and well respected charity? The opportunity to work your hours flexibly, and be part of a dynamic, passionate and supportive team?
If this appeals to you and you have strong administrative and organisational skills, adaptability and an eye for detail, and ideally experience of finance administration, we'd love to hear from you!
Flourish is a growing charity with a small, friendly staff team working at the Sydni Community centre in Leamington Spa, making a big impact on the self-esteem and mental wellbeing of girls aged 10-18 as well as providing support to families, communities and schools.
This role is part-time with term time only working, and is based at our Flourish office, with opportunities for personal and professional development.
Person Specification
Knowledge and Experience
● Minimum 1 year of experience working in an administration role (or role with these as a significant element) is essential
● Experience of financial administration/bookkeeping is desirable
● Experience of using Xero or similar accounting software is desirable
● Working as part of a team to achieve specific goals within given deadlines
● Supervising/managing volunteers
● Voluntary experience working with young people
● Compiling numerical and literary data into succinct and informative reports and reviews
● Knowledge and understanding of working with confidential data, and Privacy and Confidentiality
Skills and Abilities
● Excellent interpersonal skills
● Ability to manage and prioritise multiple tasks and complete them efficiently
● Produce work to a high standard with a high level of accuracy
● Ability to handle confidential information
● Use creative and innovative ideas to tackle challenges
● Excellent personal time and task management
● Ability to work on own initiative and without supervision
● Fully computer literate and comfortable with the main Microsoft Office tools, G-Suite (Gmail and Google Drive) and databases, internet and emails.
Qualities
● Organised with a good attention to detail
● Values integrity and transparency
● Passionate about the work of Flourish and young people’s wellbeing
● Sympathetic to the aims and Christian ethos of Flourish
● Trustworthy and reliable with confidential information
● Excellent problem solving and creating systems and solutions
● Disciplined at managing own time and workload
● Able to take direction from line management.
● Warm and friendly nature.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Doorstep Library is a community-focused literacy charity dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support. We are looking for an experienced fundraiser to head up our fundraising and marketing teams.
With one in four 11-year-olds leaving primary school unable to read or write properly, we recruit and train home and online reading volunteers to go into disadvantaged areas of London to help introduce young children (aged 0-11 years) to the pleasure and benefits of reading.
Our unique home-based service, whether in person or online, enables us to find the most appropriate books for every child we visit and build a relationship with the whole family. Our goal is to help children develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life.
We also empower parents/carers to create and maintain a supportive environment by signposting them to local services and community support. Our projects not only improve literacy but also increase family wellbeing and bonding. Our tailored service enables us to help prepare children for school and broaden their opportunities in later life.
Our impact is long-lasting. For us, the ‘happy ever after’ is when we know the power of literacy and the joy of reading are helping a child change their own story for good. Every story shared is a story changed.
JOB SUMMARY
Job Title: Head of Fundraising
Contract Type: Full Time, Permanent
Hours per week: 35 (excluding breaks)
Working pattern: Monday – Friday
Main Location: Hybrid
Reports to: CEO
Direct Reports: Fundraising and Marketing Officers
Annual Salary: 40k
Full Time Annual Leave Allowance: 28 days per annum (includes 3 mandatory days between Christmas and new year), plus bank holidays
Pension Contributions: 6% (based on a 2% minimum employee contribution)
Additional Benefits: flexible working, employee assistance programme, employee discount scheme (Benefit Hub)
JOB PURPOSE
· Strategic responsibility for fundraising, including partnership development and maintaining the charity’s strong relationships with our wide range of funding partners;
· Strategic responsibility for marketing, to increase the charity’s profile and increase engagement;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
· To manage and build upon the income streams for the charity;
· To manage the charity’s fundraising operations including coordinating prospect research and prioritisation, managing workflows, and ensuring effective stewardship of donors, corporate supporters and trust and foundations grants;
· To oversee the charity’s marketing operations, including digital and printed content creation.
ABOUT THE ROLE
We are looking for a Head of Fundraising to report to the Chief Executive Officer. The successful candidate will sit on the Senior Management Team, working closely with the CEO, Head of Operations and Head of Delivery and Engagement.
You will have substantial, proven experience of working in fundraising and of developing and sustaining partnerships, ideally in the third sector, and of how to build financial sustainability. You will be a highly organised people-person and will be responsible for line managing two Fundraising and Marketing Officers.
You will bring excellent communication skills and the ability to inspire others about our work. With outstanding interpersonal skills, you will have the ability to forge new relationships and you will thrive on enhancing our current partnerships and identifying and creating new ones.
Finally, you will be truly passionate about the work that we do to support children and families in disadvantaged areas of London and be driven to share our work with as many people as possible.
MAIN RESPONSIBILITIES & DUTIES
Development and delivery of the charity’s fundraising strategy
· To work closely with the CEO and trustee board to lead on the development, planning and delivery the Doorstep Library’s fundraising strategy, with further development of a longer-term strategy;
· To manage and build upon the income streams for the charity;
· To take a lead on application bids, including managing, monitoring and evaluating all funding applications;
· To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
Grow, develop and sustain our partnerships and income streams
· To lead, deliver and grow our existing relationships with all of our funding partners; foundations, corporates, independent schools and individual donors to raise circa £850K pa;
· To identify new potential partners, working closely with the CEO and board of trustees to develop these partnerships;
· To establish a corporate supporters programme and individual giving campaigns, plus develop effective stewardship systems;
· To have responsibility for retaining and engaging the charity’s supporters, this includes providing formal reports and updates on the work of the charity;
· Working with the Fundraising and Marketing Officers to effectively communicate the impact of our work to internal and external stakeholders;
Communications
· Work with the Marketing Officer to implement improvements to our digital presence, including website optimization, social media strategy, and online advertising campaigns;
· Research and analyse sector news/ developments;
· Oversee the creation of the annual report and impact report;
· Create and maintain a stock of case studies/ success stories and photos;
· Monitor and report on the effectiveness of fundraising strategies and campaigns;
Line Management
· To have direct line management responsibility for the Fundraising and Marketing Officers;
· To create an environment where the team feels fully supported and enabled to grow and develop under your management;
PERSON SPECIFICATION
Essential Criteria
1. A proven track record of delivery results in fundraising and/or partnership management
2. Knowledge of successful fundraising from a variety of sources, including at least two of corporates, major donors, individual giving, local authorities and trusts & foundations
3. Proven experience in securing five figure gifts, managing the donor cycle from initial stages through to stewardship
4. The ability to maintain current income streams and identify opportunities for growth
5. Excellent communication skills with the ability to communicate clearly, succinctly and in an engaging manner in person and in writing to a variety of audiences
6. Strong relationship building skills – experience of working with a wide range of people, from large corporate teams to potential individual donors
7. Highly organised – ability to manage a number of projects and tasks at the same time
8. Ability to generate and implement new ideas and see them through to completion
9. A positive team player, working with, supporting and encouraging colleagues
10. Ability to work flexibly, adapting to rapidly changing demands and opportunities while retaining a clear strategic focus
11. Excellent organisation and administration skills, with the ability to pay attention to detail and use office systems
Desirable Criteria
1.Experience of line managing and developing staff in their fundraising abilities
2.Experience of working as part of a senior management/leadership team providing leadership on fundraising strategy to colleagues
3.Experience of working in a small, close-knit team
4.A knowledge of and/or interest in children’s literature/education sector
RECRUITMENT STATEMENT
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All employees undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all employees, and employees are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
The Business Support Officer is responsible for providing high-level executive assistance to the Chief Executive and management team, as well as managing tasks essential for the organisation’s corporate governance.
This role requires a proactive and detail-oriented individual who can oversee and undertake multiple responsibilities, lead delivery of essential functions, and work collaboratively with people internally and externally to ensure ESCV operates effectively.
The purpose of this role is to maximise the effectiveness of ESCV’s management by:
- Providing high quality and proactive strategic support to the Chief Executive and Management Team.
- Delivering governance support to the ESCV Board and its sub-committees.
- Overseeing corporate workflows and administrative processes, ensuring compliance and best practice in key areas, including HR, finance, contracting, premises and data protection.
- Managing or participating in programmes or projects as delegated by the Chief Executive and Management Team.
- Acting on their own initiative to support the organisations goals.
“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.”
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
The Faculty of Pharmaceutical Medicine (FPM) is a charity and membership body for doctors who work on all aspects of medicines research and development. Our small team work closely with the Board of Trustees and our 1,600 members to deliver on our mission and our strategic objectives, to improve the health of patients around the world.
Medical revalidation is the regulatory process through which doctors who are licensed to practise in the UK demonstrate on a regular basis that they remain up to date and fit to practise. FPM’s role in this important process is that of the ‘designated body’ for a named group of almost 700 FPM members.
The FPM revalidation team provides the administrative and governance resource which underpins ensuring compliance with the exacting legislation. With 80 appraisers, three Appraisal Leads and a Responsible Officer, none of whom are based in the office, the three members of the revalidation team have a large amount of often quite complex correspondence to manage and must ensure that there is a consistent message and approach across a wide range of topics.
An opportunity has arisen to join the revalidation team in the role of Revalidation Manager for a 12-month period of maternity leave. A key focus of the role is to manage the registration of newly connecting doctors, as well as overseeing the operation of the revalidation e-portfolio system. The role involves regular contact with both appraisers and appraisees who are doctors and FPM members.
We are looking for a bright, dynamic self-starter who is a team player, organised and can communicate well. The post holder will be fully trained, well supported and work closely with the Revalidation Co-ordinator, Head of Revalidation Operations, appraisal leads and the Responsible Officer in supporting 700 appraisees and 80 appraisers.
FPM offers a fantastic benefits package, including flexible working, 29 days annual leave, Christmas closure days and cycle to work scheme. The role is offered on a full-time, temporary basis, subject to successful completion of the 3-month probation period.
FPM welcomes and actively seeks to recruit people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.
Salary: £35,000
Applications: Please submit your CV along with a covering letter of no more than 500 words explaining why you are suitable for the role and how you meet the requirements set out in the person specification, giving specific examples. CVs in isolation cannot be accepted.
Closing date: 12:00 on Monday 8 April 2024
No agencies or publications please.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
The client requests no contact from agencies or media sales.
Download the full Appointment Brief for details
About Future Frontiers
Our Vision: A society where equal access to education and career opportunities enables potential to overcome poverty.
Our Mission: To provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are an award-winning UK education charity committed to improving life outcomes for young people from disadvantaged backgrounds. Our head office is in London, and we have over thirty employees in the central charity team, who are supported by our Board of Trustees, our Youth Advisory Group and over 1400 volunteer coaches.
We have a number of high-profile partnerships, including organisations such as; Allen & Overy, Coutts, Marex, Investec and Vitality UK. We also have a broad and diverse range of supporters, including; Garfield Weston Foundation, Wimbledon Foundation, Goldman Sachs Gives, and The London Community Foundation. We are proud of the sustainable charitable model we have developed, with good reserves and a range of funding and traded income streams, although income generation remains a priority for the effective delivery of our programmes.
Recognising the profound impact of family income on educational outcomes and future opportunities, Future Frontiers delivers a two-year programme of coaching, advice, and guidance. This highly personalised approach equips young people to realise their potential at school and transition positively into further education or training at sixteen.
Our programme is proven to enhance student engagement and increase progression to sustained destinations, and we are dedicated to breaking cycles of disadvantage and fostering equitable futures.
About the Role
The Chief Executive Officer will have as their overarching purpose the realisation of the mission of the charity; to provide disadvantaged young people with the guidance, networks and opportunities they need to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
They will be responsible for safeguarding, leadership, financial sustainability, management and administration of the charity in delivering against the mission and in the development and execution of strategy, in agreement with the Board of Trustees.
The Chief Executive Officer will support the Chair to ensure that governance arrangements of the charity are effective and in line with the requirements of the Charity Commission.
About You
We welcome applications from a broad range of contexts and backgrounds; particularly those with significant strategic and leadership experience who have a track record of success and values-led working.
The client requests no contact from agencies or media sales.
Finance and Administrative Officer
Location: Cheetham Hill Advice Centre, Manchester M8 9AR
Hours of work: Part-time (21 hours per week worked over 3 or 4 days)
Salary: £28,770 pro rata (£17,262 actual)
Contract: This is a permanent post, subject to funding
Cheetham Hill Advice Centre (CHAC)
Cheetham Hill Advice Centre has been serving the community in Manchester Since 1977. CHAC is a busy neighbourhood advice centre in North Manchester providing face-to-face legal advice and support to residents.
Finance and Administrative Officer
Cheetham Hill Advice Centre is recruiting a Finance and Administration Officer. This is an important post carrying out the financial and administration tasks that keep this busy charity running. Key tasks include book keeping, processing invoices and preparing financial reports alongside administration of human resources functions and management of the smooth running and maintenance of the office.
You will work alongside the Charity Manager and will have a key role in providing information to the Board of Trustees. You will work alongside the advice team and will also have role in supporting volunteers and ensuring the charity is a welcoming place for all. You do not need any experience of working for a charity.
Deadline for applications: 10am on Wednesday 3 April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Are you a digitally-savvy finance professional keen to put your accounting experience to good use, in a purpose-driven organisation? We’re looking for a new colleague to join our supportive and friendly team. Action Hampshire, a support organisation for the VCSE sector, has an exciting new opportunity!
We are recruiting for a Finance Officer. You’ll play a key role in our organisation, maintaining accurate and up to date financial accounting procedures and records, providing oversight to ensure effective financial controls are in place, improving and streamlining our financial processes and procedures, supporting our Finance Administrator and wider team. There is scope to learn and develop in this role, and to get involved in other aspects of the organisation that are a good fit for your strengths and interests.
s a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include (see job description for a full list of tasks):
- Maintain accurate ledgers
- Prepare cash flow reports and oversee movement of assets
- Monitor investment funds and oversee movement of funds
- Ensure accuracy of monthly payroll
- Carry out bank reconciliations
- Maintain up to date financial policies
- Support colleagues with preparing and monitoring budgets
- Act as coach for finance administrator
We’re looking for a partial or fully qualified finance professional with practical experience, ideally in a UK charity environment. We use Xero and associated tools, so it’s helpful if you know that system – or have the ability to quickly pick it up. We’ve been on a journey to digitise and automate our finance processes over the past couple of years and we’re looking for someone who is keen to continue improving our processes. You’ll need to be detail-oriented and committed to making sure we follow our own policies and procedures, and act in accordance with relevant legislation. We’re a purpose-driven organisation and would love to find someone who shares our passion for supporting local communities.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
IMPACT Scotland is recruiting an Administrative Assistant who will provide crucial administrative support to the executive team and Board of Trustees. This permanent role will suit an efficient and organised individual who wants to sit at the heart of a developing organisation. It is ideal for someone looking to gain experience across the broad range of disciplines which support cultural organisations. Primarily an administrative role, the successful candidate can expect to support work in Development, Marketing & Communications, and Venue Planning as part of their day-to-day.
The IMPACT Scotland team is expected to grow with the building, and the right candidate will have the opportunity to be part of a developing, dynamic organisation that is helping to shape Edinburgh’s cultural future.
To view the full job description and learn how to apply, please visit our website via the link posted above.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About
The Open Society Foundations work to build vibrant and inclusive democracies whose governments are accountable to their people. To achieve this mission, we provide thousands of grants every year to groups and individuals across the globe that work on the issues we focus on—promoting tolerance, transparency, and open debate. We also engage in strategic human rights litigation and impact investing, while incubating new ideas and engaging directly with governments and policymakers through advocacy to advance positive change.
The Role
We seek a Grants Associate to provide advanced and complex administrative support for grantmaking activities and/or other opportunities by performing operational work that helps achieve the program’s goals and plans.
Key Responsibilities
Reporting to the Global Central Grants Management (solid line) and liaising with the Director of Programs (dotted line), the Grants Associate will be responsible for:
- Maintaining accountability for updating the system with relevant grants/grantee information.
- Reviewing reports and documents for compliance, accuracy, and readability.
- Ensuring data accuracy and completeness in accordance with appropriate protocols.
- Assisting in acquiring and reviewing expenditure responsibility reports.
- Supporting the delivery of knowledge building and training across opportunity portfolios.
- Collaborating with Central Grant Management to enforce global Grants. Management policy, procedure, and compliance.
- Providing support for portfolio analytics through data provision and entry.
- Developing and maintaining training materials for the grant management system based on implemented updates and changes.
- Managing relationships with grantees and other stakeholders in the field.
- Collaborating in the construction, maintenance, and assessment of grantmaking portfolios, as well as in the design of portfolio strategies.
- Assisting in obtaining and recording Equivalency Determinations.
- Supporting cash flow forecasting processes.
- Monitoring grant payment schedules and comparing actual grant spending against budgets.
- Providing support in checking Office of Foreign Asset Control (OFAC) and Conflict of Interest compliance systems taking responsibility for providing advanced and complex administrative support for the Grants Management department, including processing grantee audit confirmation letters, liaising with the Finance audit team, processing payment of contracts, invoices, and expense reports, publishing grant lists, and planning departmental meetings and event
Key internal relationships
- Grants Management team; Opportunity Team; Director Opportunities; MEL; OGC; Finance
Qualifications
- University degree – BA or BSc
Experience
- Prior career experience of working within grants management administration, processes and systems – either from within Grants Management or from Programmatic teams.
- Proven experience in collaborating with multi-country stakeholders within a multinational organization, and/or organization with significant complexity.
Functional Competencies
- Have extensive knowledge and experience of working with grant management processes and systems.
- Ability to facilitate and provide training to others on systems.
- Experience in working with grantees and nurturing those relationships.
- Knowledgeable of the field and partnerships, and of developing and designing the grant selection processes.
- Ability to generate, capture and organize information and knowledge to deliver prescribed outcomes for area of responsibility.
Personal Competencies:
- Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity.
- Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace.
- Willingness to adjust working hours to include calls and discussions with colleagues and vendors located in various geographic regions.
- Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice.
Languages:
- Possess an excellent command of English.
- Fluent in the local language where the opportunity is based.
What we offer:
- Exceptional opportunities to learn and grow, from annual professional development allowances to onsite training and learning conversations with visiting experts.
- Top-notch benefits and perks to promote well-being and a healthy work-life balance. Including generous time off, flexible work arrangements, employer-paid health insurance, retirement savings plan, progressive paid parental leave, reproductive and family planning support, and much more. (Benefits vary by location.)
- A commitment to nurturing a diverse and inclusive workplace so you can bring your whole self to work and make a positive impact.
We aim to build an inclusive workforce that is reflective of the communities we serve, and actively seek applications from those who are marginalized and underrepresented. We provide reasonable accommodations to applicants and colleagues with disabilities.
The salary range for this role is $76,300 - $133,500 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Media Defence is a charity that helps journalists defend their rights. We support independent media, journalists and bloggers who are under legal threat by making sure that lawyers are available to defend them. We engage in strategic litigation to improve the regulatory environment for media freedom, make grants to organisations in various countries to run media defence programmes, support individual journalists facing legal action by covering their lawyers' fees, and build the capacity of the lawyers and organisations we work with on issues of media law. Media Defence was set up in 2008 and has established itself as a leader in the field.
Role Summary
The Grants Officer plays a key role at Media Defence, administering the grants that Media Defence makes to partner organisations, helping assess grant applications, and helping with communications via social media and through other channels.
As Grants Officer, you will also manage and administer Media Defence’s financial grants and non-financial support to journalists facing legal action and identify new potential grantees.
You will be flexible and creative, have exceptional communication skills and a good understanding of the realities faced by lawyers and journalists operating in various regions of the world, including under repressive regimes.
Main Responsibilities
Grants Management:
- Manage Media Defence’s grant support work
- Manage Media Defence’s block grant and individual emergency defence grant application processes, including assessment of applications and project proposals, proposal development, preparation of final recommendation for approval by Board and others
- Manage grant award process, including contracting, setting of KPIs and reporting requirements
- Monitoring of awarded grants, including tracking developments in litigation, assessment of partner/grantee reports and grant compliance; financial oversight of grants and grant budgets; provision of additional support as may be required by grantees
- Ensure smooth running of Media Defence’s grant making and administration of Media Defence’s grants database
- Act as lead contact in relationships with grantees throughout the process
Other:
- Undertake and support partner / grant assessment /evaluations and country mapping visits as may be required
- Support the work of the Development cluster by providing material for news stories and accurate information for knowledge management
- Assist Media Defence's team members in ensuring data related to Media Defence's block and individual grants is provided in a timely manner for use in grant/case reporting, communications material, funding applications and reports
- Support the Finance and Operations Director with periodic review and update of grantee terms and conditions
- Monitor the situation of press freedom with outreach to individuals and organisations where appropriate
- Act as one of the primary conduits between Media Defence and networks of NGOs in the sector
- Represent Media Defence at external events and meetings
- Identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested
Person Specification
Essential:
- Experience of working for a ‘not for profit’ and in a human rights environment
- Strong proven project management skills and experience of delivering successful projects
- Proven experience of grant making administration and the process of grant making
- Ability to analyse and synthesise complex information quickly and effectively
- Competent IT user including Microsoft Office Packages, internet and email
- Ability to work creatively and flexibly in a small team, supporting other colleagues, and with a strong commitment to learning and improvement
- Excellent written and spoken English, good editorial skills and the ability to communicate with diverse communities
- Experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with partners
- Proven track record of an organised and methodical approach to work, combining numerical accuracy with attention to detail and ability to meet deadlines
- Experience with databases
Desirable
- Good working knowledge (spoken and written) of Arabic, French, Russian or Spanish would be an advantage
- Experience working in the media law sector
- Legal training or experience of working hands on in a legal environment and the management of legal documentation
Benefits
- Pension: Contributory pension scheme (employer matched contribution up to max. 8%)
- Annual leave: 25 days annual leave plus bank holidays
- Week off for Christmas and New Year
- Opportunity to carry over five days into the following annual leave year
- Days’ start/finish time is flexible
- Third Friday of the month off
- On joining Media Defence, all employees are automatically able to access professional support through our Employee Assistance Programme (EAP) provided by Health Assured Limited and through a digital health app, Peppy
- We offer an enhanced maternity and paternity leave package
- We provide a range of training and development tools to offer support our employees to improve or develop skills and knowledge for the benefit of both the individual and the organisation
The Masonic Charitable Foundation (MCF) is looking for an enquiry officer with call handing experience to join the frontline service team. Each month we receive hundreds of requests and queries from applicants who require the help and support offered by the MCF.
You will have excellent customer service, communication, IT and organisational skills along with an ability to quickly build a rapport with callers and instil confidence.
We are looking for a team player, who is able to support colleagues and prioritise the needs of the team. A high level of personal resilience is also required due to the quantity and the nature of the enquiries we receive.
Previous experience in a comparable role is desirable, but not essential, as full training will be provided. If you have a willingness to learn and can demonstrate appropriate transferable skills
Day to day responsibilities include answering calls and responding to requests for a range of support, allocating cases to our Advice and Support Advisers and Visiting Volunteers, awarding small grants for counselling and medical consultations and keeping detailed records of calls and communications on our internal data base.
Details
Post: Enquiries Officer
Description: As part of the wider team, our Enquiry Officers are often our applicant’s first point of contact with the MCF and play a key role in our application process as they triage callers
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Work from home two days per week (after successful induction completion)
Salary: £31,525 to £34,306 (depending on experience)
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Enquiries Team Leader
Team: 3 x Enquiries Officers, Enquiries Team Leader
Please note this job is subject to a basic DBS check.
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Main responsibilities
· To answer calls to the 0800 professionally and courteously, listening carefully and responding sensitively to their needs in the moment.
· To respond to voicemails and emails accurately with appropriate support and information.
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· Provide an excellent first impression of the enquiry line and the MCF
· To accurately and consistently record details and information on our system
· To process grants to enable applicants to access medical consultations and the emotional, mental health service
· To work effectively as part of the team, collaborating and supporting colleagues to manage the work load and meet the teams Key Performance Indicators
· To signpost applicants to other sources of advice as appropriate
· To act as the first point of contact and to build and maintain excellent working relationships with our contacts in England and Wales
Person specification
Essential
• Educated to A-level (or equivalent)
• Experience of working within customer service
• Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
• A sound knowledge of the charitable sector
• Excellent communication skills including:
- Polite and calm telephone manner
- Ability to tailor communication to suit audience
- Ability to diffuse high-emotion calls
- Able to quickly establish rapport
- Strong written skills – ability to communicate in a clear and concise manner
• High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
• Ability to work well under pressure
• Organisation and effectiveness skills:
- Prioritisation
- Meeting deadlines
- Attention to detail
• Team working skills:
- Ability and willingness to put the team first
- Supporting and collaborating with colleagues
- Build and maintain effective working relationships
• IT, particularly MS Office applications
Desirable
• Vocational or professional qualification in education; health or social care
• Experience of working on an advice line, enquiries line, helpline, contact centre or similar
• Previous customer-facing role
• Experience of working alongside volunteers.
• Administration
· Good knowledge of one or more of the following:
- Health
- Care
- Education
- State benefits
- Personal finances.
The client requests no contact from agencies or media sales.
Join the team leading the iconic Wells Cathedral as its next COO, developing its life as a place of worship, a heritage site of remarkable beauty and awe-inspiring historic significance, and a globally recognised destination for pilgrims, audiences and tourists alike.
Closing date: 9 a.m. Tuesday 30th April
Who we are.
The City of Wells
Situated on the edge of the Mendip Hills in the County of Somerset, Wells is one of England’s most beautiful and compact cities. Built around the beautiful Cathedral of St Andrew, its picturesque surroundings include a charming market square and high street, the Bishop’s Palace, and the magnificent Vicars’ Close, Europe’s oldest continuously inhabited street.
The Cathedral
Wells Cathedral deservedly has gained an enviable reputation for its lovingly maintained gothic architecture, world-class music, and its ministry. Underpinning the life, worship, and ministry of the Cathedral is a diverse organisation where a lot is achieved with modest resources. It oversees a diverse tapestry of activity:
- A world-class music foundation
- A works and estates department
- A team of virgers
- The Cathedral library and archives
- An education, learning, and outreach programme
- Finance, HR, and administrative functions
- Volunteer management
- Trading companies
About the role.
As a member of the Cathedral Leadership Team and as the senior operational manager of Wells Cathedral, the COO is responsible for the delivery of the Chapter’s strategy and plans and for the day-to-day coordination of operations in the context of the ministry and mission of the Cathedral. Reporting to the Dean of Wells and accountable to the Chapter of Wells Cathedral, this is a full-time role which requires a presence onsite to carry out the duties effectively. Read more about the organisational structure here.
The Chapter is the Board of Trustees for the Cathedral. It is the administrative body of the cathedral with the ultimate responsibility for directing and overseeing its affairs. They, alongside the COO, set the strategic direction for the Cathedral.
The principal responsibilities of the COO are to:
- Provide leadership to the operational departments that align with the Chapter’s overall strategic vision and objectives.
- Oversee and coordinate the activities of the Cathedral’s operational departments and associated staff.
- Lead, manage and motivate the Cathedral’s staff and its volunteers.
- Maintain and strengthen the Cathedral’s financial position in conjunction with the Chief Financial Officer.
- Represent the Cathedral on external bodies and occasions as required.
- Be aware of and actively participate in the life of the Cathedral and its worship.
Who we are looking for.
As a natural leader, the next COO should be authentic in their leadership and team-management skills, building trust quickly to lead the organisation in the context of some demanding priorities. Motivationally inspiring, wise in kindness, and with a values-led approach, the next COO should be experienced in people management and able to forge strong connections. They must be mindful of creating a healthy culture as well as delivering against the strategy. Open and transparent, the next COO needs to be a relationship builder engaging with the community beyond the Cathedral and building on existing partnerships.
A person of integrity and agility, the next COO should be skilled in managing several projects at once, balancing the need for involvement at both high and detailed levels. Wells Cathedral’s next COO should be comfortable managing the day-to-day operations of the Cathedral, a complex estate with multiple services, events and activities in a weekly busy programme. With an empathetic servant leader approach, they will work in sympathy with the values and Christian foundation, able to influence staff and volunteers in a collegiate and timely manner.
With extensive experience working with a variety of stakeholders across organisations, they should have the vision to lead as well as the ability to work as a member of the wider team. Similarly, they must have the capacity to support areas of work outside of their specialism, facilitating and supporting their team in key decisions. The next COO needs to be agile in their approach and adapt to developing, changing, and sometimes conflicting priorities, bringing their team with them. They should have a good track record of managing a healthy organisation and setting and maintaining clear and achievable standards and goals.
Displaying analytical skills, including financial literacy and commercial acuity, they will demonstrate thorough financial planning, budgeting, and reporting and have a proven track record in driving financial sustainability.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 30th April.