Operations Team Administrator Officer Jobs

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a highly motivated, detail oriented and flexible team player, for this varied and exciting role. In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.

You will also work closely with the Grants Team to provide support in reviewing financial reports and documents from partners.

We are looking for someone who enjoys working across teams and can prioritise work while keeping a professional manner and working to meet deadlines.

• Location: hybrid or remote with potential for one half-day per month in person (SMT meeting or DCEO/CEO check in). Offices in London, Bristol & Birmingham.
• Permanent
• Contract: Part time (2 days a week, 14 hours)
• £65,000 per annum full time equivalent (£26,000 actual for 2 days per week)

As Finance & Operations Director (FOD) you will be responsible for the financial stability of the organisation and maintaining appropriate financial management. Supporting the Finance Manager and Business Administration & Finance Officer to deliver the organisations’ strategies around finance and operations (IT, HR, premises, etc).

Working closely with the CEO, Deputy CEO & Director of Programmes & Impact as well as the organisation’s Board of Trustees to ensure that the delivery of the strategy and business plan is successful and that the organisations’ assets are safeguarded.

Key Responsibilities:

• Ensure financial stability of the organisation and maintain appropriate financial management.
• Safeguard organisations’ assets (e.g. premises, HR, data, legal).
• Support the Finance Manager and Business Administration & Finance Officer.
• Support the delivery of strategy and business plan, including assessment of threats and opportunities.

Essential Experience, Knowledge and Competencies:

• A member of one of the CCAB accounting bodies.
• Demonstable experience as a financial manager.
• Ability to think strategically about operations and organisational needs.
• An understanding off the constraints of having small staff teams and the flexibility to shift focus of activities when necessary.

Desirable Experience, Knowledge and Competencies:

• Experience of working in a small to medium sized organisation.
• Understanding and familiarisation of financial and regulatory requirements of the charity sector.
• Understanding of organisation IT and resource needs and how to use these to support staff in their roles.
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap.

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview. 

To apply you must please read the application pack and apply online.

Deadline- Midnight Wednesday 25th September

Please note:

- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

RJ4All is looking for an innovative UK Operations Director who will drive impactful social justice projects and community initiatives while fostering strategic growth and income generation. You will oversee our dynamic UK-based operations out of the Rotherhithe Community Centre, work closely with the Director, and lead our Centre-based team. 

Restorative Justice for All (RJ4All) is a charitable, user-led international institute with expertise in preventing and addressing harm at the individual, community and inter-state levels. We are one of the world’s leading experts in transferring complex criminological and social justice concepts into practice through real-life pilots and community projects. 

The UK Operations Director will lead on the delivery, coordination, monitoring and evaluation of RJ4All’s UK-based services, and especially those run from the RJ4All Rotherhithe Community Centre. It is expected that they will generate income for the UK operations and contribute to new ideas for UK-based projects that fall within RJ4All’s agreed strategy. Finally, the post holder will act in place of the Director when they are unavailable or for any other agreed reason.

This post requires leadership and strong ethical commitment to RJ4All’s core values and vision, independence balanced against organisational priorities and focus. To this end, the postholder is expected to have excellent communication with the Director, and be able to participate in complex, high level discussions with the non-executive directors and other stakeholders about the future of RJ4All. Initiative, loyalty, and innovation are attributes that are highly valued at RJ4All. 

Key Tasks 

• Lead on the management of RJ4All’s UK Operations especially those run from the Rotherhithe Community Centre, ensuring its facilities meet government regulations and environmental, health and security standards. 

• To line manage the Community Project Coordinators and Officers, the Fitness team, administrators, finance support staff, interns and volunteers. 

• To lead on drafting applications for funding from government, trusts and foundations, donors and sponsors for UK programmes and services. 

• To lead on managing and delivering of all services running out of the Community Centre including the RJ4All Sports branch, Community Gym, YouthClubs+, Foodbank, and Community Library 

• To lead on creating and monitoring the UK Operations’ Theory of Change on annual basis, and review it against available data and individual projects’ Theory of Change. 

Qualifications 

Essential 

• Bachelor's Degree in Social Sciences or related

• Minimum of 3-5 years’ experience working in a relevant field such as equalities or crime prevention 

• Experience in non-profit, CIC, or small business environment

• Experience in managing paid and volunteering personnel

• Demonstrated experience in fundraising 

• Experience in writing and monitoring budgets 

• Strong written and verbal communication, including the ability to contribute to decision-making and planning 

• Willingness to learn and develop as a leader, inspire others and self, motivate and set own priorities 

Desirable 

• Master's Degree in Social Sciences or related 

• Certified trainings in restorative justice and other relevant areas 

• Knowledge of the HMRC and UK tax regulations and best practices 

The vacancy

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.

Our structured programmes of volunteering, physical and skills-based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.

Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.

Through our current five-year strategy Youth Without Limits, we are working to ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.

What is the role?

This a 12 Month Maternity contract.

Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.

While managing these relationships across your portfolio area in Newcastle, Northumberland and South Tyneside, you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.

You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.

Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.

What are we looking for?

We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.

You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.

To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.

We are looking for someone who has a positive outlook and who will actively contribute to our team.

The role will be mixture of home based and field based. The successful application should live within, or very close to, the portfolio area of Newcastle, Northumberland and South Tyneside with a full driving/motorbike licence and access to a vehicle.

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

You will be joining a team of empowered colleagues working together.

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan, life assurance and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year with the opportunity to buy additional annual leave, and access to many additional benefits.

How to apply

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is Midnight on Sunday 29th September 2024.

Successful applicants will be invited to attend an interview during the week commencing 7th October 2024.  Interviews will be held in person, venue TBC.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

This is an exciting opportunity to join a growing team at the Centre for Deaf and Hard of Hearing People. You will support our work in providing assistive equipment for Deaf and hard of hearing people in the Bristol area, as well as providing administrative support to our community development projects and CEO.

We welcome applications from people who have experience of working with or supporting Deaf and hard of hearing people, and those with administration skills who would like to use these skills in a new and rewarding area of work.

Centre for Deaf and Hard of Hearing People: 

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.

Summary of duties:   

Under the direction of the Operations Manager, the administrator will support the Equipment Service Team to achieve a high standard of service delivery. 

The administrator will also support the Communities Team and CEO with organising and delivering activities run as part of our community development projects. 

The administrator will also provide broader administrative support to the CEO and to the charity. 

Responsibilities: 

● Be the first point of contact for equipment service clients, usually by phone and email

● Book appointments for clients for the equipment service

● Input client records into our database

● Send out surveys and summarise the responses

● Schedule meetings and take minutes where necessary. This may include taking minutes at Board meetings

● Support with event and activities’ organisation such as booking rooms, preparing publicity, registering participants etc ● Typing standard CfD letters e.g. invoices, communication with clients etc.

● Monitoring and maintaining levels of office supplies and consumables

● Meet and greet any visitors, contractors, clients to the CfD office or to the equipment service resource room

● Answer the CfD office telephone and take messages for staff

● Receive and respond/deal with general email and phone enquiries, postal mail, and messages

● Support with photocopying and scanning as required

● Develop reports as requested

● Proofread letters and documents written by other staff

● Help CfD to meet its Health and Safety responsibilities

● Be part of the team representing CfD at local events and exhibitions

● Part of your role will involve communicating with a mix of hearing, Deaf and hard of hearing people. British Sign Language interpreters and other communication support will be provided to support you if required. 

Any other duties as may be reasonably required for the performance of this position.

Essential skills and competencies:

● At least one year’s experience of working in an office as an administrator

● Good working knowledge of Microsoft Office and associated software, including Excel, Word, Outlook, Planner, and simple databases

● Effective and professional telephone manner

● Ability to compose letters and short documents and write in a friendly and direct style

● Ability to work on own initiative and as part of a team

● Excellent organisational and time-management skills

● A positive attitude towards Deaf and hard of hearing people with some understanding of the barriers they face in their lives.

● Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. CfD will provide training for the successful candidate if they do not have BSL skills 

● Good attention to detail 

Desirable skills, knowledge and experience: 

● Experience working with Deaf and hard of hearing people

● Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills)

● Experience of working, paid or unpaid, in or with communities, the disability sector or in the third sector

● Experience of taking minutes

● Knowledge of Health and Safety legislation and ability to carry out Health & Safety checks

● Experience using CRM databases

Things we expect all staff to support us with: 

● Actively seek out opportunities for development and income generation

● Read, understand and adhere to CfD’s policies and procedures

● Stay up to date with key developments in your specialist area

● Be willing to occasionally work evenings and weekends

● Participate in team-meetings and development days

● Be willing to travel across Bristol and occasionally further afield

● Represent CfD at local, regional and national meetings and events 

In return, you will receive:

• Competitive pay and holiday allowance (25 days a year plus Bank Holidays pro rata)

• Employee pension contributions

• A flexible working policy (Our core hours are 10.00 until 16.00 Mon to Fri)

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

The Group Finance Director holds a key role in the executive team in the Foundation Office of the Charity.  They are accountable for all matters relating to the UWGCF Charity finance, including the oversight of school income, endowment investments, loans, subsidiary companies, VAT, and the leadership of the Foundation finance team.  To succeed in the job, the post holder needs to build effective working relationships with independent school bursars and finance teams and link effectively with the Business managers in the state funded academies.

The UWGCF is a complex organisation, and the post holder will need to demonstrate a high level of communication and interpersonal skills, the ability to build effective and supportive working relationships with other and be prepared to engage fully in the work of the Foundation. This may mean working outside of normal working hours but most importantly means communicating and work with colleagues as part of the team.

Initially they will report to the Chair of Trustees, although following a Governance Review and further work on Foundation Strategy, the Trustees may appoint a Foundation CEO.  In the meantime the Foundation Office is led by a joint executive comprising three executives: Director of Governance and Operations, Director of HR, and Director of Finance.

For further information about this job please read the job pack attached.

A fantastic opportunity has arisen for a Director of Finance and Operations with a leading health charity, on a full-time, permanent basis. As Director of Finance and Operations, you will be responsible for all financial, human resource and other resourcing aspects of the charity. This includes strategic planning around use of all resources to achieve goals, providing financial control, organisational risk management and regulatory compliance as well as management and leadership of finance and admin teams.

Please note, there is hybrid working in place with this organisation and you would only be required to attend the office 1 day per week.

Additionally, please note, candidates looking for anything between 30-35 hours per week will be considered (the salary shown is the FTE).

As Director of Finance and Operations, you will:

- Be responsible for planning for long term financial sustainability and growth

- Be responsible for budgeting to maximise use of financial resources towards achieving charitable objectives

- Provide financial reports and management accounts to trustees, working closely with the treasurer to ensure that information provided is sufficient and appropriate for strategic oversight

- Be responsible for strategic planning to provide best staff resource possible for delivery of charitable objectives

- Maximise use of automation for efficiency and accuracy across the organisation, ensuring systems are developed accordingly

- Manage and lead the Finance and Operations team

The successful applicant will:

- Have Significant demonstrable experience in finance within the charity sector, in a similar role

- Be a fully qualified accountant

- Have the ability to interpret financial reports and communicate to non-experts in finance

- Have strong IT skills, including knowledge of system integration and automation

- Have solid experience of budgeting and strategic planning

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Finance & Operations Assistant, Community Impact Bucks

Full Time 35 hours per week - £22,950 to £25,000 per annum (DOE)

Hybrid working pattern – mainly from home but must be available to go into our office (Weston Turville, Aylesbury) when required

Could you carry out the financial and administrative tasks that keep this busy charity running?

If you are highly organised, with an eye for detail and great Excel skills, then this could be the role for you.

About us

At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.

· We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.

· By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.

· And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.

About you

Skilled in use of IT software, in particular Excel and QuickBooks or Sage, you get satisfaction from seeing everything running smoothly, have an eye for detail, and are happy to work on your own initiative as part of a remote team.

Able to manage your own time, you will have a flexible approach and be keen to test new ways of working to improve business processes.

Key responsibilities

Key tasks include:

· Bookkeeping and day-to-day management of invoices and payments

· Premises management: resolving day-to-day issues, First Aider, Fire Officer

· Co-ordinating team and Board meetings including invitations, agenda and papers

· Responsible for HR administration and record-keeping, including preparing paperwork and co-ordinating recruitment, induction and leaver processes

· Act as an IT Superuser, becoming expert in IT systems and supporting colleagues to use them effectively

Key requirements

· Experience of bookkeeping, preferably using bookkeeping software such as QuickBooks.

· Excellent attention to detail and high levels of accuracy.

· Excellent telephone manner and confident in a public facing role.

· Able to establish systems, record information and maintain records systematically.

· Confident user of IT software, including Microsoft Office Excel, Word, and Outlook and Adobe Acrobat.

· Confident working with numbers, data and spreadsheets.

· Able to work on own initiative and to tight deadlines.

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please visit our website to download the Job Description and application form.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 5 pm on 20th  September.

Applications will be reviewed as they are received so an early application is advised

Interviews will take place in person, at our office based in Weston Turville, Aylesbury (HP22 5XQ)

People and Operations Manager

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

This is an exciting opportunity for a Head of HR & Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: People and Operations Manager (internal job title) Head of HR & Operations

Location: Grimsby

Salary: £35,000 to £40,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: 9am on Sunday 20th September

First stage interviews (in person in Grimsby): Daytime Tuesday 1st October

Young People Panel including a virtual tour of a Youth Zone (in person in Grimsby): Evening of Tuesday 8th October

About the Role

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.  We need someone who can roll up their sleeves and embrace each new day with a positive attitude.

The Head of HR & Operations role is a key position within a Youth Zone, you’ll wear lots of different hats, leading and managing the back-office functions, overseeing monthly payroll administration to serving as the secretariat for the Board of Trustees.  It’s up to you to ensure the team deliver the best possible service to the thousands of young people who rely on them.

This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!

Before the Youth Zone opens and during its construction, there will be elements of hybrid working in place and opportunities to visit Youth Zones across the Network.

About You

We’re looking for an experienced and professional operational manager with HR expertise, who is passionate about making a positive difference in young people’s lives and thrives in a fast-paced, varied environment.

You will have experience of:

• General HR functions, including HR practices, procedures and policies.
• Basic accounts work and/or payroll
• Working in a senior administrative roles within a busy office environment
• Operational management & line management responsibility for a large, varied staff team
• Managing budgets
• Providing support at Board or Chief Executive level
• Working with external stakeholders and partners, e.g. contracts, service agreements, commissioning

To apply, you will be asked to submit a CV and cover letter via the company website.

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include HR, Human Resources, Personnel, HR Manager, Human Resources Manager, Personnel Manager, HR and Operations Manager, Human Resources and Operations Manager, Personnel and Operations Manager, HR and Finance Manager, Operations, Finance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of HR & Operations

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

This is an exciting opportunity for a Head of HR & Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!

Position: Head of HR & Operations

Location: Preston

Salary: £35,000 to £40,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: 12noon on Friday 27 September

First stage interviews: Daytime Wednesday 16 October

Second stage interviews Evening of Thursday 17 October

About the Role

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.  We need someone who can roll up their sleeves and embrace each new day with a positive attitude.

The Head of HR & Operations role is a key position within a Youth Zone, you’ll wear lots of different hats, leading and managing the back-office functions, overseeing monthly payroll administration to serving as the secretariat for the Board of Trustees.  It’s up to you to ensure the team deliver the best possible service to the thousands of young people who rely on them.

This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!

Before the Youth Zone opens and during its construction, there will be elements of hybrid working in place and opportunities to visit Youth Zones across the Network.

About You

We’re looking for an experienced and professional operational manager with HR expertise, who is passionate about making a positive difference in young people’s lives and thrives in a fast-paced, varied environment.

You will have experience of:

• General HR functions, including HR practices, procedures and policies.
• Basic accounts work and/or payroll
• Working in a senior administrative roles within a busy office environment
• Operational management & line management responsibility for a large, varied staff team
• Managing budgets
• Providing support at Board or Chief Executive level
• Working with external stakeholders and partners, e.g. contracts, service agreements, commissioning

To apply, you will be asked to submit a CV and cover letter via the company website.

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Preston, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include HR, Human Resources, Personnel, HR Manager, Human Resources Manager, Personnel Manager, HR and Operations Manager, Human Resources and Operations Manager, Personnel and Operations Manager, HR and Finance Manager, Operations, Finance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The International Foundation for Integrated Care is looking for an executive administrative assistant to join our highly congenial and international team, supporting our Director of Operations and Resources from the Oxford Office. The ideal candidate is efficient, detail-oriented, and skilled in supporting maintaining the Operations of the Foundation. As an Executive Administrative Assistant, you will be responsible for providing high-level administrative support ensuring smooth day-to-day operations. This is a fast-paced and dynamic role that requires exceptional attention to detail, strong communication skills, and the ability to multitask effectively.

Responsibilities

• Working alongside the Director of Operations and Resources to ensure the smooth running of the office.

• Working alongside the Office Manager in the review of supplier’s contracts.

• Provides administrative support to ensure efficient office operations

• Assist with day-to-day financial administration

• Book travel arrangements for staff

• Provide HR administrative support.

• Provide administrative support to the Chief Executive Officer, managing her diary

• Co-ordinating Board meetings booking schedule

• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

• Overseeing the Info inbox, monitoring and responding to general enquiries.

• Providing administrative support across the team as and when required.