Senior development research officer jobs

The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.

The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.

Key Responsibilities:

Supporter Enquiry Management

· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.

· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.

· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.

· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.

· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.  

Supporter Stewardship

· Delivery of outbound thanking and stewardship programmes.

· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.

· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey. 

· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately. 

· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.

· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship. 

Knowledge, skills and experience needed:

· Experience of working in a customer facing role within an office environment.

· Experience of handling complaints and queries.

· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Excellent CRM/database management skills.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· A professional and hard-working team player with a positive and collaborative work ethic.

· Outgoing, enthusiastic and able to remain calm under pressure

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

As Grants and Outreach Officer, you will play a key role in driving Electrical Safety First’s mission to reduce deaths, injuries, and accidents caused by electricity, particularly for the most vulnerable in society.

You will help manage the Charity’s grant scheme programme, which distributes £1,000,000 annually to fund community-based initiatives that raise awareness of electrical safety and reduce risks for those who face the most danger. Through this, you will help empower local organisations to create tangible change in their communities.

In addition to helping administer the grant scheme, you’ll support the Charity’s outreach initiatives, working closely with the Senior Grants and Outreach Officer to identify opportunities to expand the charity’s reach and partnerships. 

The charity’s outreach work goes beyond working with grant partners to maximise impact. It also involves identifying and developing partnerships with organisations that enable us to reach the most at-risk and hard-to-reach groups, working with them as trusted intermediaries, and supporting the development of longer-term, sustainable projects that deliver lasting impact.

This includes proactively engaging with grant recipients and partners, visiting funded projects to see first-hand the difference our work is making in educating people and saving lives, raising the profile of the charity, and ensuring outreach activity supports wider organisational objectives, including policy and public affairs priorities.

As this role sits within the Public Affairs and Policy team, there will be opportunities to connect grant and outreach work to the charity’s wider UK public affairs activity. This may include supporting work on key issues such as product safety, housing, and net zero, and occasional opportunities to support the team’s engagement with political stakeholders.

This is a unique opportunity to combine grant management and outreach, while gaining experience in public affairs, all with the goal of helping protect lives and making a real difference at a national and local level. 

Working With Us

This is a hybrid role, with the office located in Borough, a short walk from London Bridge. There are expectations for travel around the UK as part of supporting grant recipients and outreach work.

Additional Information

Applications will close on 17th May, though please note that we may close the application sooner depending on the number of applications received, so we would encourage you to apply as soon as you are able. 

Successful applicants will be contacted to arrange an interview, which will involve a task to be specified closer to the time. Unfortunately due to capacity, we will be unable to contact unsuccessful candidates.

Our Benefits

• 25 days’ holiday a year (plus bank and public holidays)
• Festive Break (Discretionary): Up to three extra paid days off between Christmas and New Year 
• Employee assistance programme
• Employee discount platform
• Hybrid working
• Learning opportunities
• Life assurance
• Loyalty awards
• Workplace pension scheme
• Private medical insurance (Optional)

Use of Artificial Intelligence by candidates

We recognise that many candidates find Artificial Intelligence to be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please therefore do not solely rely on AI for your application.

Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a strong track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies.

We are now building upon this success and have launched a new, significant fundraising campaign. This campaign will help drive further transformational growth, from income across major donors, trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia. 

As part of Alzheimer’s Research UK’s Leadership Team, and working closely with the senior stakeholders across ARUK, the Head of Philanthropy will lead the organisation’s work with our philanthropy audiences (namely major donors, trusts and foundations). Under the banner of the new campaign, the Head of Philanthropy will define and implement the team’s strategy, ensuring it supports the charity’s vision, mission and strategic objectives. 

The Head of Philanthropy will lead a Directorate of approximately 8-10 people and line manage three team members (namely the Philanthropy Executive and two Philanthropy Managers).

The role holder will also personally lead on relationships with a small group of ARUK’s most generous supporters, and prospective supporters, across Philanthropy audiences.

Key Responsibilities:

Strategy, finance and reporting

· Work with the Director of Philanthropy and Partnerships and Partnerships to lead on the strategy for the Philanthropy Team, including leading on the Ops plan, budgeting and strategy for the team.

· Grow Philanthropy income at Alzheimer’s Research UK, in line with agreed targets and expenditure.

· Monitor progress against targets, adjusting as necessary.

· Provide direction, guidance and support across the Philanthropy team.

· Evaluate reporting methods across the team and ensure they facilitate the accurate recording of the Philanthropy team’s fundraising activities.

· Represent the Philanthropy team at Head level internally.

Fundraising

· Manage a small portfolio of key current and prospective donors, building strategic relationships at the very highest level and delivering six and seven-figure gifts.

· Build a network of Senior Volunteers, working with the Director of Philanthropy and Partnerships to ensure the team are maximising the opportunities available through our President, Chair and other senior stakeholders.

· Develop a thorough understanding of ARUK’s projects, policies and activities to enable you to articulate the mission of our work and inspire people to join us.

· Present and pitch to potential supporters and donors, managing high-level meetings where relevant and engaging other appropriate senior representation when needed.

· Ensure high-quality management of existing supporter relationships, making sure supporters find giving to ARUK rewarding and enjoyable.

· Tailor and develop Cases for Support to attract support for the work of ARUK’s projects.

· Manage and attend events and meetings with external representatives and involving the Director of Philanthropy and Partnerships, CEO and other colleagues and volunteers.

· Work with senior and scientific staff, empowering them to build relationships with current and prospective supporters.

· Explore the opportunities for cross-team working, especially, but not limited to the Corporate Fundraising and Celebrity teams.

Line Management and people management

· Inspire, motivate, challenge and support individuals and teams within the Philanthropy team. Promote collaborative working across the team and with other teams across the charity, developing a culture of innovation, openness, accountability and resourcefulness.

· Line manage three members of staff, namely two Philanthropy Managers and the Donor Relations Manager, actively empowering, coaching and supporting them to develop their teams’ operational plans and deliver on key priorities.

· Set clear goals, objectives and KPIs for each team member and provide them with the ongoing guidance and support they need to reach them.

· Role model and actively embed Alzheimer’s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion.

· Provide strong leadership and support to the Philanthropy Team, through coaching, mentoring and developing individuals to enable them to effectively carry out their role.  Carry out performance appraisal meetings and effectively promote team building and collaborative working to deliver the strategic and operational plans.

· Ensure all Philanthropy and Partnerships activity is conducted to the highest standards and in line with the strategic priorities, developing consistent and rigorous methods for measuring success and sharing knowledge/outcomes across the team, department, and wider charity.

Communications

· Work closely with the Finance team to ensure all grants are correctly allocated and used, and conditions met

· Liaise and work with the Research team and the Communications team to produce accurate and timely reports and applications

· Stay up to date with ARUK’s research and other news to be able to communicate effectively with supporters, disseminating the charity’s key messages both among the team and to key supporters.

Knowledge, skills and experience needed:

· Demonstrable knowledge and experience of major gift fundraising.

· Thorough understanding of managing a team of fundraisers.

· Experience of developing and implementing fundraising strategies.

· Proven track record in establishing, monitoring and achieving ambitious fundraising targets.

· Experience of managing a Philanthropy team to deliver significant income growth.

· Excellent communicator, with an ability to build relationships and inspire confidence and respect at all levels.

· Demonstrates strong negotiation, influencing and decision-making skills, with an ability to present arguments logically and confidently

· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.

· Strong team player who can work both independently and collaboratively with internal and external stakeholders.

· Confident and engaging presenter with an ability to adapt style to suit the audience and react/manage short lead times.

· Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs.

· Highly motivated and target driven, with an ability to demonstrate a proactive and pragmatic approach and identify ways to deliver creative and innovative solutions.

· Strong attention to detail with an ability to remain calm under pressure

· Strong ethical standards and a high level of personal integrity.

· Excellent IT skills in PowerPoint, Word and Excel.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £70,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via the website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

This role is an exciting opportunity to lead the development and delivery of Alzheimer's Research UK’s Supporter Experience strategy. This is a transformation programme and requires a leader who can not only lead a team but support an organisation to work collaboratively to enhance supporters trust, satisfaction and connection with their relationship with Alzheimer’s Research UK, recognising the importance of their role in helping to get to a cure.

The Head of Supporter Experience will lead two critical teams who all contribute to delivering our Supporter Experience; the Supporter Operations function which include both Supporter Relations (front end) and Fundraising Operations (back end) and the Supporter Engagement and Journeys team. But you’ll also work collaboratively to improve our Supporter Experience across the organisation – including those who give money, time, voice influence and deliver our mission (partners and researchers).

You will champion, design and oversee the implementation a personal, relevant and tailored experience – either through direct responsibilities or through influence, coaching and inspiring colleagues across the organisation to ensure that we are delivering our brand and supporter experience principles consistently across all supporter touch points and communications.

You’ll bring expertise in designing and delivering marketing personalisation and data automation through frameworks and tools meaning you’ll be data literate and experienced in implementing and embedding a martech approach. But most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

You will be part of an Individual Giving and Legacy leadership team who will work collaboratively to deliver a joined-up mass income growth strategy, ensuring that we deliver a diverse product portfolio, exceptional supporter experience, and high performing teams.  

Key Responsibilities:

Supporter Experience Leadership:

· Lead and own the Supporter Experience Transformation Programme, providing strategic leadership which enables the successful implementation and ongoing integration of our Supporter Experience strategy across the organisation to achieve its long-term goals.

· Develop a high performing Supporter Experience team, creating synergy and consistency of our supporter relations, operations and supporter engagement (journeys and loyalty comms).

· Coach and inspire colleges across the organisation, working collaboratively to embed supporter principles and journey frameworks to support the delivery of our organisation objectives within time, money and voice, leading for our holistic and joined up experience, moving us away from product / audience silos.

· Work with Fundraising Heads on how Supporter Experience can grow their income, and provide support with income modelling and budgets for long term income forecasts and annual ops planning cycles.

· Representing Supporter Experience on key programme boards and working groups to maximise our internal engagement and understanding of our Supporter Experience priorities and activity, but to also optimise our Supporter Experience by understanding the prioritise across the organisation.

Technical leadership:

· You will be responsible for ensuring Fundraising Operations are integrated, automated, compliant and efficient, not just within your own teams, but also across all of fundraising, marketing, communications and engagement.

· Always champion the supporter, working closely with our Head of Marketing Planning and Head of Insight and BI Teams to record, track and utilise supporter insights and Supporter Experience performance data to optimise our Supporter Experience Strategy.

· Responsible for ensuring we are utilising our martech tools and capabilities, and working closely with Digital, Data and Technology to ensure we deliver the most efficient and effective supporter journeys that feel personal, relevant and timely for our supporters.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences.

Team management:

· Lead the Supporter Experience team, ensuring clarity of team purpose and vision, and driving high performance at all levels, and ensure the team is structured effectively for high performance and delivery of our growth plans.

· Directly manage your direct reports, developing an effective and joined up Supporter Experience Management team, ensuring all team members have clear, SMART objectives and development plans in place and routine performance reviews are undertaken.

Knowledge, skills and experience needed:

· Significant experience of martech tools and the design and implementation of supporter/customer journeys within these tools.

· Experience of successfully managing teams through change and transformation.

· Experience of driving a high-performance culture through clear accountabilities, objective setting, performance management, coaching, feedback, and development.

· Demonstrates high levels of knowledge and practical implementation of fundraising/marketing compliance.

· Exceptional leadership and influencing skills, with the ability to build strong relationships with senior stakeholders and motivate cross-functional teams.

· Strategic communications planning.

· Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys and measure and evaluate success. 

· Strong people skills –including people management, influencing at a senior level, and coaching across the organisation.

· Skilled at working collaboratively and able to lead for collaborative working.

· Confident with transformation and change management.

· Self-management and setting own goals and milestones against understanding of supporter experience strategy.

· Exceptional diplomacy, tact, and stakeholder management, influencing and coaching skills.

· Comfortable giving direction and making decisions where there is some degree of ambiguity.

· Able to help others develop a common focus and clarity in what they are trying to achieve.

· Ambitious, innovative, creative, target-driven and self-motivated.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £70,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Role Purpose

The Head of Philanthropy is accountable for delivering significant philanthropic income for Justice & Care, including through personally secured major gifts, alongside building and leading a high-performing philanthropy function.

The postholder will design and execute the philanthropy strategy, hold and actively manage a portfolio of major donors and prospects, and personally secure five- and sixfigure gifts through direct relationship management and solicitation.

This is a hands-on income-generating role: the Head of Philanthropy will lead from the front on donor cultivation, stewardship and asking, while also setting direction, prioritising effort and building capability within the team to maximise long-term philanthropic income.

They will work closely with the Global Director of Fundraising on key relationships and strategic opportunities, supporting the growth of philanthropy across the UK and expansion into the US and emerging markets.

This role combines senior-level leadership with significant personal income delivery; candidates should expect to spend a substantial proportion of their time directly engaging donors and securing major gifts.

Global Scope

This role will support the growth of philanthropy across multiple markets, including strengthening the UK portfolio and developing opportunities in the US and emerging markets (e.g. Middle East), working closely with senior stakeholders to shape and deliver market-specific approaches. 

Main Responsibilities

Your key responsibilities include, but are not necessarily limited to:

1. Strategic Leadership and Income Delivery

• Lead the development and delivery of the philanthropy strategy, with a clear focuson generating major donor income in the UK and driving growth in the US and emerging markets
• Be accountable for achieving philanthropy income targets, including through personally secured major gifts, working closely with the Global Director of Fundraising
• Translate organisational priorities into fundable propositions and compelling donor opportunities
• Actively shape and drive the philanthropy pipeline, making clear, evidence-based decisions about where time and effort are invested
• Work with the CEO, Board and senior leaders to prepare and support major donor asks, including co-solicitation where appropriate

2. Major Gifts and New Business

• Personally manage and grow a portfolio of high-value donors and prospects, typically at £25k-£250k+ level
• Lead all stages of the donor journey: identification, cultivation, solicitation and stewardship
• Personally secure new major gifts through one-to-one relationship building, tailored proposals and direct asks
• Develop and maintain a live pipeline of prospective donors with clearly defined next steps
• Take primary responsibility for preparing and delivering high-value asks, working closely with the CEO, Board members and Global Director of Fundraising
• Convert access to senior networks into tangible income outcomes

3. Team Leadership and Development

• Line manage and develop the Philanthropy Specialist and future members of the team
• Build capability within the team to support pipeline growth, donor stewardship and future expansion of the philanthropy function
• Establish strong ways of working, including prioritisation, pipeline management and CRM discipline
• Set clear objectives and KPIs for the team

4. Events and Strategic Engagement

• Design and lead a programme of philanthropic events with clear income andpipeline objectives
• Personally leverage high-value donor events to progress relationships towards major gifts
• Use international engagement and trips selectively where they support donor cultivation and solicitation
• Represent Justice & Care in philanthropic networks to generate new donor relationships

5. Pipeline, CRM and Reporting

• Own and maintain a live, decision-ready major donor pipeline
• Ensure robust pipeline management and accurate forecasting
• Maintain high-quality CRM data and reporting (Salesforce)
• Provide strategic insight on income performance, risks and opportunities

6. Other ad hoc duties

• Collaborate across the organisation to support delivery of shared objectives
• Contribute to cross-functional projects and organisational initiatives
• Undertake other tasks as required to support Development Team and organisational priorities

The Senior Fundraising Executive (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Job Title: Senior Marketing Officer

Reporting To: Marketing and Communications Manager

Salary: £31,125 – £39,926

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

To drive the planning and delivery of integrated marketing campaigns for Alder Hey Children’s Charity, supporting fundraising and organisational objectives, reporting to the Marketing and Communications Manager. The role will oversee workflow and priorities, manage marketing officers, and ensure campaigns are delivered to a high standard. The Senior Marketing Officer will also play a key role in shaping marketing strategy, analysing performance and driving continuous improvement across fundraising marketing activity. This is a broad and varied marketing role which requires creativity, communication and project management skills to help the charity plan and execute its marketing and brand campaigns.

Main Duties/Tasks

Strategic Planning, Leadership & Performance: ·

• Work with the Marketing & Communications Manager to shape long-term marketing plans and campaign strategies.
• Provide strategic guidance to ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Represent the marketing function in cross-departmental planning.
• Develop marketing processes, templates and workflows to improve team efficiency.
• Implement and oversee internal systems for content management, consent, image banks, brand guidelines etc · To continually improve performance of team members encouraging collaboration and sharing feedback and high-performing and positive marketing team culture.
• Lead regular one to ones with team members.
• Ability to provide strategic marketing integration advice for fundraising campaigns
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.

Campaign Delivery, Content & Channels: 

• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Creative and powerful copywriting skills aligned to the values of the Charity.
• Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams
• Collaboration within the marketing team across branded social channels to drive growth and engagement
• Collaborate with the Trust Comms team for campaign and content capture.

Stakeholder Management, Brand & Operations: 

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations. ·
• Upholding of brand positioning to always agreed guidelines.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line managerOur Values

• Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

• Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
• Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
• Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
• Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

___

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Job Closes: Tuesday 5th May, 12pm

Interviews: Thursday 14th May

We’re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset.

We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You’ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you’ll be a great communicator, able to effortlessly write clear and compelling copy that’s tailored to our audiences.

It’s an exciting time to join the Philanthropy and Marketing Team at SCF. After investing in our Philanthropy and Marketing capacity, we’ve grown fundraising income by 60% and added almost £10 million to SCF’s endowment since 2021. We recently launched our new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come. This role will be key to our growth. 

RESPONSIBILITIES

Lead the development and delivery of our individual giving programme and strategy, including leading on the delivery of SCF’s annual Surviving Winter Appeal, reviewing our existing donor base and offer, refreshing and embedding stronger donor journeys, and undertaking research and data analysis to explore new supporter audiences Lead the planning and delivery of a high-quality stewardship events and engagement programme, including our Annual Celebration, ‘below the radar’ fundholder events, learning and networking events for our professional advisor partners, and donor visits to charities in collaboration with the Philanthropy and Marketing Director, Senior Philanthropy Manager, and wider team Support the coordination and delivery of SCF’s legacy fundraising programme, working closely with the Philanthropy and Marketing Director and Senior Marketing Manager to deliver our new legacy fundraising strategy Support the delivery of our Collective Giving Funds and annual Fundholder Impact Reports Make best use of Salesforce to support effective donor management and reporting and maintaining high-quality data

ABOUT YOU

You may: have experience in delivering fundraising appeals be confident in creating and delivering donor stewardship plans and/or donor journeys have experience working with Marketing/Communications colleagues to create compelling content to support income generation and stewardship You will: have a proven track record of fundraising across multiple income streams, including individual giving, mid-level/major donors and/or legacies have strong event planning and management skills and experience of delivering high quality events for donors or clients have strong project management skills and experience of managing multiple workstreams in one role have excellent copywriting skills and the ability to tailor communications to a variety of audiences have experience of using a CRM system such as Salesforce or similar to manage data and monitor performance using reports have an understanding of the vital role that small, local charities play in our communities and a commitment to tackling inequality in Somerset a clean UK driving license and access to a car

We operate a flexible working policy, including voluntary working from home arrangements. This role will be formally based at Yeoman House, Bath and West Showground, Shepton Mallet BA4 6QN and will typically be expected to work from our Shepton Mallet office at least 1 day per week. 

About Epic

Epic is a dynamic and forward-thinking international foundation, committed to drive positive change globally and transform the lives of vulnerable communities around the world. It serves as a bridge between those on the ground, nonprofits forging solutions to today’s most pressing challenges, and the donors – individual and corporate – who are essential to fueling that work. We find, select and monitor nonprofit organizations who design and implement essential solutions to transform the lives of children and youth, and protect our planet for generations to come. We are an advocate of “smart-giving”, meaning all of our funding is unrestricted, multi-year and substantial. Since our creation in 2015, Epic has mobilized over 100 million dollars in unrestricted funding,  supporting 57 organizations in 11 countries in the world.

Position Overview:

Epic is seeking a highly motivated individual to join our Programs team to manage relationships and grants of nonprofits in our portfolio, and monitor and support their work over time. In particular, this role will lead the development and management  of a learning community to support our grantees and alumni beyond our financial support. 

The ideal candidate will have a strong background in nonprofit strategy and/or social entrepreneurship, experience in designing and facilitating peer learning and capacity-building initiatives, and a deep passion for social impact and strategic philanthropy.

The Senior Programs Manager will work under the supervision of the Programs Director and they will be part of a growing team with colleagues in London and Paris.

Epic will provide a friendly working environment as well as good opportunities for professional growth and network building. This is a unique chance to join an innovative organization dedicated to achieving social impact and changing the philanthropic sector.

Key responsibilities: 

• Manage the relationship and continuous monitoring of portfolio organizations. This involves acting as the point of contact for a portion of the portfolio's organizations, including reviewing and analyzing monitoring data and supporting grant-making processes. .

• Develop, promote and manage a program made up of initiatives and practices that contribute to the organizational development and growth of nonprofits. This would include developing capacity building initiatives and facilitating peer learning spaces responding to grantees’ needs.

• Contribute to the selection of strong organizations for the Epic portfolio. This will notably involve conducting due diligence following Epic's framework, reviewing processes and documents, conducting interviews with candidate organizations, and carrying out selection visits.

• Contribute to the development and management of effective partnerships for Epic's programs (e.g., sourcing partners for selection, pro bono partners for capacity building, etc.) and identify collaboration opportunities.

• Work with the Programs team to implement systems and processes to evaluate the impact of Epic's programs worldwide and contribute to demonstrating the value of unrestricted funding.

• Contribute to Epic's research program and knowledge management (reports, case studies, analysis of trends and developments in the philanthropy field) and help develop Epic's thought leadership and reputation as a key player in the philanthropic sector on smart-giving.

• Facilitate and liaise with other teams within the foundation, to keep portfolio organizations' data, analysis and information up to date to support its relationships with donors and target audiences.

• Participate in the development and execution of the Programs team's strategy, in alignment with Epic's mission, values, and organizational objectives.

• Collaborate with other Epic teams to develop internal and external knowledge management and promote the work of portfolio organizations and the Programs team.

• Any other duties that may be assigned within the scope of the role.

Required  skills and qualifications:

• Right to work in France or the United Kingdom (Epic is not able to sponsor visas)

• 7+  years experience in non-profit organisational development and programs and / or philanthropy strategy and grant-making.

• Technical expertise in one or more of Epic’s key priorities (i.e.: social entrepreneurship, social impact evaluation, youth empowerment and trust-based philanthropy).

• Previous experience and knowledge of appropriate tools and methodologies to build capacity and learning processes for organisational development and scaling social impact.

• Expertise of working with relevant IT, such as CRM systems and project management tools. In particular familiarity of working with AI, to help enhance efficiency, learning and analysis. 

• Strong understanding and expertise in nonprofit management, design, and impact analysis and the ability to assess a nonprofit across impact, operations and governance. 

• Strong analytical and evaluative skills, especially analyzing data and research - both qualitative and quantitative - and specifically those related to programmatic monitoring, impact assessment and learning.

• Strong facilitation skills and ability to navigate complex  power dynamics and multi-stakeholder spaces.

• Strong writing skills and ability to communicate effectively (written and orally) to diverse audiences in English (and French desired).

• Experience of working in a lean and entrepreneurial organization with a high degree of self management; strong project management skills and ability to manage a high-volume workload at a fast pace.

Desired Skills

• Experience and understanding of key challenges and opportunities faced today by social entrepreneurs, especially around scaling and growth ambitions 

• Technical experience in developing and implementing internal systems geared towards impact assessment, evaluation and learning

• Understanding of best practices in the philanthropic sector and strategies for supporting social impact and trust-based giving. 

Recruitment Process

Please note that interviews will be conducted in English.

1. First stage panel interview 

2. Written Test

3. Second stage panel interview 

4. Interview with the Chief Operating Officer

5. Interview with the Founder and CEO

Contract Details (UK only)

• Position based in central London (Mayfair), UK (with option to work from home 2 days per week).

• Contract type: Permanent, full-time

• Salary range: £50-60k depending on experience

• Start date: As soon as possible but within 2 months of the offer

Employee Benefits 

• Flexible Work Arrangements: Up to 2 days remote working per week.

• 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year. 

• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents. 

• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.

• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).

• A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.

How to Apply (for UK): 

Please use charity Job to submit a copy of your CV and a cover letter. Applications without a cover letter will not be considered. 

Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.

We are committed to ensuring you have a positive and comfortable experience.

The role  

As a Senior Researcher, you will take a leading role in our research programmes with parliamentarians and journalists, while also contributing to our work with the general public and bespoke client projects. You will act as a trusted partner to clients and a point of guidance for junior colleagues. 

You will lead on our nfpPolitics programmes – quarterly surveys of 100 MPs and an annual survey of 100 members of the House of Lords, plus annual surveys of MSPs in Scotland, MSs in Wales and MLAs in Northern Ireland. These programmes give charity clients clear, evidence-based insight into how they are seen at Westminster and in the devolved parliaments: tracking awareness of organisations and their campaigns, the actions parliamentarians have taken in response, and how effective they consider those organisations to be. Subscribers also receive unfiltered open comments from parliamentarians and access to broader political intelligence data – covering what MPs see as the biggest challenges facing the sector, the factors that influence whether they will support a campaign, and which organisations have impressed them in Parliament. 

You will also oversee nfpPress, our annual survey of 150 UK journalists across print, digital and broadcast media. This gives charity communications teams systematic insight into how the media perceives them and their work – not just whether journalists know who they are, but whether they want to work with them, and what would make them more likely to. 

Alongside this tracking work, you will contribute to a varied portfolio of bespoke projects for individual charity clients – from applicant perception research for funders, to supporter benchmarking and message testing. In practice, this means working across a wide range of topics and methodologies, helping charities make better strategic decisions. 

Description of responsibilities and opportunities: 

· Leading our nfpPolitics Westminster programme: quarterly surveys of 100 MPs and an annual survey of 100 members of the House of Lords, including questionnaire design, fieldwork management, analysis and client debriefs 

· Leading our nfpPolitics Scotland, Wales and Northern Ireland programmes: annual surveys of MSPs, Members of the Senedd and MLAs 

· Overseeing nfpPress: our annual survey of 150 UK journalists across print, digital and broadcast media 

· Managing a portfolio of client accounts across the Professional Audiences monitors – advising clients on their results, responding to requests for analysis, and supporting retention 

· Contributing to the design and delivery of bespoke projects for a wide range of charity clients, spanning applicant perception research, supporter benchmarking, message testing and audience insight work 

· Writing and presenting client reports and debrief presentations, with clear conclusions and actionable recommendations 

· Line management of a Research Officer or Research Assistant: writing objectives, conducting appraisals and supporting their professional development 

· Contributing to business development, including helping to scope and write proposals and participating in pitch meetings 

· Contributing to the broader life of the company, including our monthly Knowledge Meeting, company blog and Insights events 

Who we are looking for:  

This post would be ideally suited to a researcher with at least three years’ experience in a market research or social research role, with a strong interest in the non-profit sector and the professional audiences it works with – whether parliamentarians, journalists, funders or specialist communities. 

Essential: 

· Minimum three years’ previous professional research experience, ideally in market research, social research or a consultancy setting 

· Experience of managing research projects or programmes with a high degree of independence 

· Experience of managing clients or other external relationships 

· Experience of presenting in a professional context 

· Strong quantitative research skills, including excellent data literacy, survey design and data visualisation 

· Analytical skills and ability to interpret research, and explain what it means for a range of different audiences – both verbally and in writing 

· A strong interest in politics, media or public affairs, and an understanding of how non-profits engage with these arenas 

· A strong interest in, and preferably experience of, charities and not-for-profits 

Desirable: 

· Experience of research with specialist or professional audiences (such as parliamentarians, journalists, healthcare professionals or funders) 

· Experience of conducting qualitative research (interviews, focus groups or similar) 

· Keen interest or experience of the not-for-profit sector in one of our international markets (Ireland, Canada or the US) 

· Experience of line managing or mentoring more junior colleagues 

· Experience of using R, SPSS or Displayr 

In addition, we also like to see the following soft skills in all our staff:  

· Strong verbal and written communication skills 

· Excellent time management and organisational skills 

· Self-motivated, hardworking and proactive 

· Enthusiastic, personable and with a sense of humour 

· Ability to work collaboratively and flexibly as part of a team 

What nfpResearch delivers to you:  

· A varied and senior role at the UK’s leading research consultancy working exclusively in the not-for-profit sector 

· The opportunity to lead research that shapes how charities engage with Parliament, the media and their audiences 

· The chance to be an integral part of a small and dynamic company  

· 25 days paid holiday per year, plus bank holidays and days between Christmas and New Year 

· Training for the MRS Advanced Certificate qualification and a bonus if you pass the exam 

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.

We’re looking for an experienced, proactive fundraiser who can think strategically and deliver hands-on. Someone confident writing bids, building partnerships and spotting opportunities for growth.

This is a key role at a pivotal moment for AudioActive, offering the chance to build on strong foundations and shape a diverse, sustainable income model and power a team that is dedicated to empowering young people through music.

What you’ll do

• Lead and deliver AudioActive’s fundraising and development strategy
• Grow income across trusts & foundations, tenders, contracts and partnerships
• Write high-quality bids, proposals and pitches
• Develop new business partnerships aligned with our mission
• Build strong relationships with funders, partners and supporters
• Work closely with the CEO and team to align income with programmes
• Track performance, manage targets and identify new opportunities

Job Title: Marketing Officer

Reporting To: Senior Marketing Officer

Salary: £26,846 – £31,439

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.

Main Duties/Tasks

Marketing Planning, Campaign Delivery & Performance:

• Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
• Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.
• Analysis of campaign performance and audience insights to inform future marketing decisions.

Content, Channels & Brand:

• Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams.
• Collaboration within the marketing team across branded social channels to drive growth and engagement.
• Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
• Upholding of brand positioning to always agreed deadlines.

Stakeholder Management, Delivery & Operations:

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

____

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Closing date: Monday 5th May

Interviews: Tuesday 13th May