Senior digital marketing officer jobs in camden, greater london
The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.
Over the course of our history, the Trust has created a delivered innovative a meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The schools’ programmes we delivery include our Outreach/survivor speaker programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.
The Marketing and Communications Officer plays a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s programmes with schools across England. You will play a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s Department for Education funded ‘Supporting Survivor Testimony in Teaching’ initiative – specifically supporting a drive to engage and register schools, ensuring schools across England are inspired to take part through compelling and effective marketing and communications. The post’s work ensures that schools across the UK are inspired to engage with our programmes, building long term and ongoing relationships.
Key responsibilities
All of the responsibilities below are achieved by working closely with the Trust’s programmes team and with the various external MarComms agencies that provide support to the Trust, ensuring that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in our programmes and initiatives. As our in-house link to the MarComms agency, you will:
- Support with the development and implementation of an integrated marketing plan, which will drive school engagement, and will translate in to school registration on to the government funded ‘Supporting Holocaust Survivor Testimony in Teaching’ initiative.
- Ensure that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in HET’s programmes, translating into school registrations
- Work with colleagues across the Trust, as well as agencies, to ensure that HET’s communications channels are effectively coordinated in line with a shared marcomms calendar
- Support the creation and management of marketing content and messaging across platforms, including website, social media, email newsletters, blog posts, sector press and other.
- Produce engaging marketing materials, press releases, case studies and reports to promote programmes’ impact and inspire engagement.
- Identify new sources of educational contacts, to build the Trust’s database and increase visibility of our marketing materials.
- Build relationships with media contacts, stakeholders, and partners to maximise PR opportunities.
- Provide accurate information regarding engagement to enable the preparation of reports, including reports to donors and funders including government, as well as to the Board of Trustees; and undertake analysis to identify and recommend opportunities for improvement in the effectiveness of marketing activities
- Monitor marcomms delivery against KPIs regularly, ensuring stats are kept up to date and flagging in advance if there is a chance of not meeting a KPI.
- Ensure marketing and communications are delivered in line with responsibilities related to data protection including General Data Protection Regulation (GDPR) and the Data Protection Act 2018, and that GDPR is part of programme planning across all programmes.
To find out more please read our full job description and person specification, and click through to our website to find out how to apply.
The client requests no contact from agencies or media sales.
Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.
What You’ll Be Doing
- Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
- Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
- Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
- Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
- Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
- Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.
What We’re Looking For
- A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels.
- A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries.
- A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness.
- A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together.
Why Join Us?
We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.
Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training.
Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.
You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.
This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.
Key responsibilities include:
- Provide digital leadership across the organisation, increasing capability, confidence and collaboration.
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Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media).
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Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is:
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informed by user need
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written in plain English and inclusive language
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trauma-informed and strengths-based
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tested, iterated and continuously improved
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Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate.
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Build relationships with sector peers, tech partners and funders to share best practice and explore innovation.
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Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design.
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Ensure induction, documentation and systems support efficient and sustainable working.
Essential knowledge, abilities, skills and experience includes:
- Significant senior digital leadership experience covering strategy, delivery, KPIs, budgeting and reporting.
- Successful track record leading mid–large scale website and digital development projects.
- Credible technical expertise for a senior role, including SEO, analytics and optimisation.
- Excellent project management experience and commitment to taking accountability for tools like Asana and Notion.
- Positive, solutions-focused mindset with a commitment to innovation and improvement.
- Substantial experience leading dispersed teams, including wellbeing, performance and professional development
- Experience designing and delivering digital services for families in crisis or underserved communities.
- A real commitment to equity, diversity and inclusion within your role.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Respond on CharityJobs to these 5 questions:
1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery.
2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch.
3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development?
4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth.
5. Using data and insight to drive improvement: Give an example of how you’ve used digital analytics, SEO, or user data to inform decision-making and improve a service or platform.
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Job summary
At Malaria No More UK, we exist to end malaria – together. This deadly disease is preventable and treatable, yet a child still dies every minute. We refuse to accept that.
We’re looking for a digitally fluent storyteller and campaigner to make malaria impossible to ignore on online global platforms. As our Global Digital Engagement Officer, you will work closely within the communications team to help lead the development and delivery of our digital engagement strategy, ensuring our content is insight-led, cuts through the noise, inspires action, delivers on objectives, and amplifies the voices of those on the frontlines of the fight against malaria.
You’ll take our messages to the audiences that matter most: from world-leaders and political decision-makers to supporters and influencers. You’ll work across the organisation, helping ensure the people and stories that drive change are seen, heard, and shared.
This is your chance to use your creativity and skills to save lives and change the future.
Key Responsibilities
Strategy & Planning
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Support with the creation and delivery of a monthly, insight-led digital engagement and content plan , ensuring it adheres to the strategy, and aligns with MNMUK’s advocacy and campaign objectives and influencing global decision-making.
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Manage and optimise channels and content from an agreed strategy, ensuring our messages reach and resonate with priority audiences in key geographies.
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Support on all aspects of digital and content for multiplatform global campaigns and engagement moments (e.g. World Malaria Day, UNGA, G7, Davos).
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Maximise reach and influence of Malaria No More UK’s ambassadors and patrons to amplify messages and help the Malaria No More UK and Zero Malaria channels grow.
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With the Head of Ambassador Relations and Creative Partnerships, devise a clear strategy for building a new pool of creator influencers engaged in policy and advocacy influencing.
Content Creation & Publishing
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With support from senior communications’ colleagues, you will ideate, and produce creative multi-channel content, sometimes supporting the management of agencies, freelancers, and partners to ensure delivery of world-class multiplatform campaigns.
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Provide digital, content, and social expertise across MNMUK and its partners, ensuring creatives, scientists, and advocates are amplified through coordinated digital strategies.
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Along with the Senior Digital and Content Manager, function as a digital, content, and social media advisor to the MNMUK team.
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Maintain consistent use of agreed narratives and campaign messaging within brand guidelines.
Engagement & Amplification
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Support digital engagement with influencers, ambassadors, and decision-makers, using paid and organic tactics to drive advocacy impact.
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Amplify voices of trusted messengers from endemic countries, world class scientists, Zero Malaria celebrity ambassadors, and influencers in target markets.
Insight & Reporting
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Use data and insight to support MNMUK’s mission. Generate weekly digital and social reports to provide insights and recommendations to senior leadership and partners, using insights to help refine strategy and improve impact.
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Feed results into campaign planning and organisational learning.
Website Management
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Support the upkeep and optimisation of the organisation’s website by updating content, uploading blogs, campaign pages, and resources, ensuring accuracy, accessibility, and alignment with brand guidelines. Flag technical issues to external providers or the Senior Digital Manager as needed.
Qualifications, skills, and experience
Essential
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Proven experience in managing social channels including publishing content and engaging with audiences.
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Proven experience in creating original content for web and social channels.
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Proven experience delivering digital engagement strategies for campaigns that influence decision-makers, ideally in advocacy, politics, or global health.
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Knowledge of paid social strategy, SEO/SEM, audience segmentation, and analytics.
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Knowledge of CMS tools, influencer tools, and analytics tools.
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Proven ability to grow organic engagement across all channels.
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Confidence advising senior leaders on digital strategy, with the ability to influence cross-organisational decision-making.
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Strong understanding of accessibility, safeguarding, and ethical practice in digital spaces.
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Knowledge of accessibility standards (e.g. WCAG) for digital content.
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Familiarity with emerging AI and digital optimisation tools.
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Ability to work proactively and independently in a fast-paced, mission-driven environment.
Desirable
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Experience in the NGO, advocacy, or global health sectors, or in a similar role for a corporate organisation.
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Experience of A/B testing.
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Understanding of UK political/media landscapes and responding to and monitoring it’s impacts your work.
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Experience collaborating with international NGO, UN, and civil society partners, particularly in Africa.
What We Offer
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The opportunity to contribute to digital storytelling and engagement that influences the global malaria fight.
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A collaborative, creative and mission-driven team culture.
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Competitive salary: £37,000
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Hybrid working, with one day a week in our shared workspace in London.
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10% employer pension contribution.
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28 days holiday plus bank holidays – with the period between Christmas and New Year as additional days off.
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Opportunities for learning, development and global collaboration.
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Opportunities for travel.
This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and may be amended over time in consultation with the senior leadership.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.
Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Help us secure the funds needed to save lives.
We are looking for a passionate Senior Direct Marketing Officer to join our Individual Giving team at Samaritans. This role will create, manage and implement key campaigns and projects across the Individual Giving (IG) programme to recruit and retain supporters maximising loyalty and lifetime value.
Contract
£38,000 - £40,000 per annum plus benefits
Full time (35hrs per week)
Fixed Term Contract (12 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Craft creative direct marketing campaigns across a range of channels
Manage campaigns from concept to fulfilment and analysis
Develop long-term marketing strategies to maximise income
Work with staff across the organisation to deliver high class supporter experience
Review and analyse campaign effectiveness
Build strong relationships with external suppliers and agencies
What you’ll bring
Proven experience of direct marketing campaign management
Sound understanding of customer relationship marketing and integrated marketing communications
Experience of managing online and offline campaigns
Strong project management skills
Ability to communicate with a wide range of stakeholders
Excellent copywriting and proof-reading skills
Full Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 5th December @ 09:00am
Interviews: w/c 8th December 2025. Second round interviews will be held on 15th and 16th December.
The client requests no contact from agencies or media sales.
We are looking for a Senior Direct Marketing Officer to manage a team to deliver a multi-million pound lottery & lead generation programme.
This is a London based role with a 50% hybrid working model.
The Charity
A well known and well loved, collaborative animal welfare charity, dedicated to protecting animals in need and improving quality of their care. Having recently launched thier new five year strategy they have some exciting plansand ambitions in the pipeline.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days annual leave in addition to eight days paid public holidays, a competitive pension scheme, a health cash plan and paid maternity and paternity leave, as well as much more!
The Role
Manage and motivate a team of three to deliver the programme effectively and professionally.
Manage a portfolio of multi channel campigns including direct dialogue and direct marketing projects to acquire and develop supporters who give via a regular gift.
Lead the development and growth of the Lottey product, along with its integration with raffles.
Drive the creative and functional development of the lead generation programme to maximise the conversion of leads to a regular gift.
The Candidate
Proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of direct marketing acquisition and retention across a range of media channels, including direct dialogue, telemarketing, DRTV, digital and/or direct mail.
Previous line management experience, the abilty to motivate and lead a small team.
Proven ability to analyse results of campaigns.
Ability to build rapport and present to a range of audiences and work with both internal teams and external suppliers. negotiating costs, managing relationships and ensuring positive outcomes.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Bring the ocean’s story to life
At the Marine Conservation Society, we’re working for a cleaner, better-protected, healthier ocean. To achieve this, we are required to build and sustain strong, high-value and long-term partnerships that align with our strategic mission and goals.
We’re looking for a confident and ambitious Senior Corporate Development Manager to lead the cultivation and stewardship of high-value, strategic relationships with corporate funders. This is a pivotal role focused on new business acquisition, driving forward our corporate fundraising strategy and unlocking transformational income to support marine conservation.
You will play a key role in growing our current corporate income of £1millon, with a strong emphasis on securing multi-year partnerships and cultivating opportunities for future growth. If you’re a strategic thinker with a proven track record in securing six and seven-figure corporate gifts, and you thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.
What you’ll do
Lead on the development and delivery of a new business strategy to secure long-term, high-value corporate partnerships.
Identify and research prospective partners, develop tailored proposals, and lead pitch presentations.
Line manage and mentor the Corporate Partnerships Officer, supporting their professional development and performance.
Collaborate closely with Corporate Partnership Managers to ensure seamless transition from account acquisition to stewardship.
Represent the organisation externally, building relationships with senior stakeholders across sectors.
Monitor and report on new business pipeline, KPIs, and income targets.
Why join us?
- You'll be part of a passionate, friendly and forward-thinking team.
- Your work will directly help obtain the required corporate funding to achieve our overall aims and objectives.
- We’re flexible, inclusive and committed to learning and growing together.
- We believe in evidence, action and people-powered change.
We’ve also got other ways to value your contribution:
- Annual leave starting at 25 days a year, plus Bank Holidays, and increasing with service (we also close between Christmas and New Year as extra time off)
- 8% employer contributions to our stakeholder pension scheme
- Sick pay at full-pay for 8 weeks, then 8 weeks at half-pay (after probation ends)
- Great work life balance through flexible and in many cases, remote working
- Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
- A paid day for you to volunteer to support another charity of your choice
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
Use your leadership in marketing to help bring freedom from slavery and violence.
At IJM, we’re seeing the impossible become reality: entire justice systems transformed, violence reduced by up to 85%, and thousands of lives transformed. Now we’re stepping into a new season—scaling to rescue and protect millions.
To get there, we’re looking for a Director of Marketing —a leader who can turn conviction into movement, and movement into lasting change.
This role isn’t just about revenue. It’s about shaping the way supporters in the UK engage with justice:
• Leading the strategic development of campaigns that awaken hope and inspire action.
• Building journeys that move people from awareness to lifelong partnership.
• Catalyzing a transformational movement with insights, creativity, and courage to innovate and drive impact at scale.
If you’re ready to put your marketing and leadership to work so that all may be free, please see the job pack attached and prayerfully consider joining us. Closing date 3rd December.
AtaLoss is recruiting a skilled, motivated and creative Marketing and Communications Executive to help raise national awareness of bereavement and increase engagement with our services across the UK. This full-time role offers the chance to apply your marketing expertise to meaningful, purpose-driven work that supports people who are grieving.
You will lead a variety of marketing and communication activities, including planning and delivering digital and print campaigns, managing social media and website content, producing creative digital assets, supporting PR, media work and Ambassadors, and reporting on performance analytics. You will also assist with events, webinars and exhibitions, working closely with the Director of Communications and Development and collaborating with the Marketing and Income Generation Executive. This is a rewarding role for someone who is highly organised, digitally confident and passionate about impactful, compassionate communication.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies.
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
This role is responsible for:
I. Securing significant and sustainable funding in the UK for IRC’s work
II. Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies
Scope and Authority
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan.
Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.
Key Working Relationships
Internal:
• Counterparts and senior leads in global Mass Markets team
• UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
• Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
• Digital team members (UK and global)
• Global Creative Studio and Brand
• Senior Director for Retention
• International Operations team, incl. data & analytics roles
Key Accountabilities
· Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy.
· Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
· Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
· Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
· Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
· Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.
· Lead, inspire, develop and performance manage the UK Mass Markets team.
· Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK.
· Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.
· Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required.
· Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
· Be the senior contact for all mass marketing partnerships with third party supplies.
· Act as senior voice in cross-market working groups and committees.
· Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships.
· Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.
· Accurately forecast, monitor and report on income and expenditure budget lines.
· Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.
Skills, Knowledge and Qualifications:
· Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks.
· Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators.
· Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload.
· Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity.
· Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**
· Launching new channels and products with success.
· Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.**
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences.
· Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
· Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
· Experience working for a centralised, international organisation would be a strong advantage.
· Experience using Salesforce an advantage.
Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK.
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 8th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Reports to: Senior Digital Programme Manager (Behaviour Change)
Direct reports: None
Location: Our well-equipped office is in Clerkenwell, London, EC1R 0NE. Staff are currently working in hybrid locations with a general requirement to meet colleagues once a week in the office and to attend a monthly all-staff meeting in London, although we will always take into account personal circumstances.
Status: Maternity cover (initially for 10 months)
Hours: Full-time
Salary: Grade C: £40,982 - £44,753 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
As Senior Behaviour Change Programme Officer, you’ll be a vital part of our Communications team, working with colleagues to shape powerful, consistent messages that are clear and well-framed.
Reporting to the Senior Digital Programme Manager and as a key member of the team, you’ll have opportunities to get involved in and learn skills across the full marketing and communications mix.
We're looking for a candidate who brings a mix of knowledge and skills across some or all of the following areas:
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Developing persuasive, supportive behaviour change content that enables people to make changes in their lives and to their health and wellbeing
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Communications skills - the ability to craft clear, adaptable written messaging and content across a mix of channels
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Using digital platforms and tools to engage individuals with behaviour change/programmes, including websites, apps, community groups and social media platforms
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Community stewardship and customer service - supporting individuals and groups with responses to queries
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Timeline
- Deadline for us to receive your application: Strictly 9am, Monday 1 December 2025. The online application form gives a date and time stamp to all applications.
- We will aim to get back to you by: Thursday 4 December 2025. All applicants will receive a response.
- Interviews: Monday 8 and Tuesday 9 December 2025 (please save the dates!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
The Philharmonia Orchestra is seeking a skilled and versatile Digital Media Editor and Coordinator to join its Marketing and Communications team. The ideal candidate will have at least two years’ experience in a similar role, strong editorial skills, and confidence using key digital media creation platforms.
This new role will play a key part in the orchestra’s digital-first strategy, supporting the creation, editing, and distribution of engaging content across web, social media, and other digital channels. Working closely with the Social Media & Content Manager and Senior Producer, the postholder will help bring the Philharmonia’s concerts and activities to audiences worldwide. Focused on short form, social-first content, this role requires someone with technical proficiency, excellent organisation and a flexible approach to content capture.
Although based at Head Office, the role involves frequent time out of the office with the Orchestra – whether in rehearsals, at concert venues, or on tour. No two weeks will be the same.
Key Responsibilities
Planning and implementation:
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Work with the Social Media & Content Manager and Senior Producer to plan and deliver the Philharmonia’s short- and long-form digital content in line with marketing and organisational priorities
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Contribute to the orchestra’s digital-first marketing strategy by identifying opportunities for new and engaging content across platforms such as YouTube, Instagram, and TikTok
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Take ownership of specific projects and tasks, ensuring deadlines are met and communication is clear and proactive
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Ensure that all content produced reflects Philharmonia’s visual identity, brand tone, and artistic standards, maintaining consistency across digital and print communications
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Support the effective use of data and analytics to inform decisions about content performance, reach, and audience engagement
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Keep abreast of developments in digital media production, editing software, and social trends, sharing insights and proposing improvements to processes and outputs
Key tasks:
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Edit video, audio, and imagery for web, social, and internal use, ensuring material is produced to a high standard and delivered to agreed timelines
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Assist with content capture at rehearsals, performances, and events, undertaking filming and on-site editing to enable timely release of digital content
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Create motion graphics, captions, and short-form edits tailored for specific social media platforms to maximise engagement and visibility
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Some ad hoc design for print and physical products (i.e. Philharmonia Records, Shopify products, donation boxes etc.)
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Provide light-touch coordination of content schedules and workflows between editors, producers, and departments to ensure smooth delivery and efficient handover of materials
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Support with the management and organisation of media assets using the Philharmonia’s content management and digital asset management systems, applying consistent metadata and archiving standards
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Support cross-departmental campaigns and contribute to the planning and delivery of wider marketing and communications projects
Collaboration:
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Act as an advocate for best practice in digital content creation and file management, encouraging high standards of quality, consistency, and accessibility
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Support and collaborate with colleagues across the Marketing and Communications team, offering technical advice and creative input where appropriate
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Contribute to a positive, inclusive, and solutions-focused team culture that aligns with the Philharmonia’s mission and values
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Represent the Marketing and Communications team professionally at Philharmonia rehearsals, concerts, and events, demonstrating flexibility and enthusiasm for the Orchestra’s work
Skills and Qualifications
Essential:
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Minimum 2 years’ experience in a similar role
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Strong video editing skills using the full Adobe suite
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Working knowledge of Photoshop and After Effects for basic graphics and animation
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Experience managing digital files and metadata within CMS or DAM systems
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Understanding of digital publishing platforms (YouTube, Instagram, TikTok, etc.)
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A keen eye for visual storytelling and attention to detail
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Ability to work flexibly – including some evenings and weekends – to capture live content as it happens
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Excellent organisational skills, with the ability to juggle multiple tasks and deadlines
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Collaborative, adaptable, and proactive approach to teamwork
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A genuine interest in music, digital media, and the performing arts
Desirable:
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Experience filming in live event or performance environments
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Familiarity with orchestral or classical music settings
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Basic understanding of sound editing and colour correction
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Experience of working with a similar arts organisation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation and Marketing
Salary £60,000
Reports to CEO
Time commitment Full-time (35 hours per week) with some evening and weekend work
Start date 5th January 2025
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge – option to work 1 day a week from home
About the organisation
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
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Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
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Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
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Monitor financial performance and make recommendations to meet growth and sustainability targets.
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Monitor return on investment of additional marketing spend
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Budget setting and management of cafe, gym and marketing budgets
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Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Marketing and Communications
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Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.
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Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.
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Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly
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Oversee digital marketing, social media, and community engagement strategies.
3. Outreach and Programme Support
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Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.
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Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.
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Contribute to measurement and communication of our social impact
4. Business Development and Partnerships
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Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
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Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
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Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.
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Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
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Set measurable targets for income generation and marketing activity and track progress regularly.
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Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
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Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
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Embed the organisation’s mission and values into all business and marketing activities.
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Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
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Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.
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Professional development in leadership, marketing, or business management is desirable.
Experience
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Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
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Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
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Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business
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Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.
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Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning
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Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
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Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
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Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
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Excellent leadership, team management, and people development skills.
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Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
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Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
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Ability to balance financial objectives with social mission, embedding values in all activities.
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Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
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Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
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Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
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Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
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Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
Job purpose
The Communications & Digital Officer delivers creative, high-quality communications that promote the College’s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College’s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills.
Key responsibilities
Implements communications and marketing activity under the guidance of the Communications Manager.
Content creation and delivery
- Draft, edit and publish engaging, accessible content for the College’s website, newsletters, social media and other marketing platforms.
- Support the production of College News, EyeMail and other publications, ensuring editorial quality and brand consistency.
- Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer.
- Maintain and update the organisation-wide, multi-channel content plan.
- Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately – within the framework set by the Communications Manager.
Digital communications
- Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects.
- Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services.
- Work with colleagues to ensure content adheres to brand and editorial guidelines.
Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics.
Media, campaigns and internal communications
- Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries.
- Contribute to coordinating responses to journalists and organising interviews and briefings.
- Support implementation of project-specific communications plans to ensure key messages reach target audiences.
- Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues.
- Assist with digital asset management, photography, video production and related creative tasks.
Monitoring and reporting
- Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance.
- Produce monthly communications and marketing activity reports highlighting trends and insights.
- Maintain accurate records of media coverage and engagement data to support continuous improvement.
Collaboration and support
- Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities.
- Provide administrative and logistical support for communications projects, publications and campaigns.
- Contribute to a positive, inclusive and innovative team culture, upholding the College’s values.
Person specification
Knowledge, qualifications and experience
- Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline.
- Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment.
- Experience in writing, editing and adapting content for different audiences and formats.
- Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software.
- Awareness of AI-enabled tools for content development, scheduling and reporting.
Skills and abilities
- Excellent writing, editing and proofreading skills with a strong eye for detail.
- Ability to plan, prioritise and manage multiple tasks effectively.
- Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders.
- Proficiency in social media and digital publishing tools.
- Understanding of brand, visual identity and accessibility principles.
- Ability to interpret analytics and use insights to improve engagement and performance.
Personal attributes
- Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving.
- Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation.
- Creative and curious, with a willingness to learn and contribute new ideas.
- Reliable under pressure, maintaining accuracy, composure and focus during busy periods.
- Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.
The client requests no contact from agencies or media sales.








