Service delivery manager jobs in Leicester
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We are looking for an Internal Support Officer to play a key role in supporting the efficient running of our charity operations and ensuring excellent service delivery across the organisation. Reporting to the Customer Success Manager, you’ll own process development and improvement across the charity, ensuring everything we do can scale easily, as well as providing operational support for a range of activities, including order processing, invoicing, data management, and course administration.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
You’ll help ensure that our internal systems are well-maintained, that information is accurate and accessible, and that processes are consistently followed and improved. You’ll also play a key role in ensuring customers receive a timely, accurate service from order to delivery, helping to underpin satisfaction and retention. This is a great opportunity for someone who enjoys organisation, problem-solving, and supporting others to work efficiently and effectively.
You'll have overall responsibility for keeping our operational systems accurate, efficient and customer-ready, ensuring every transaction and process supports a consistent experience and provides reliable insight.
Operational Administration
- Process customer orders, ensuring all information is accurately recorded on Salesforce and within other key operational systems.
- Arrange the timely despatch of course and programme materials and ensure delegates have timely access to our online learning platform.
- Raise customer invoices and chase overdue payments in line with organisational procedures and timelines.
- Maintain up-to-date and accurate records across internal systems and shared drives.
- Provide administrative support for the delivery of our core courses and awards programmes, including assisting with scheduling, communications, and resource coordination.
- Provide administrative support for the recruitment and development of consultants.
- Provide administrative support for the assignment process.
Systems and Data Management
- Maintain and update order, delivery, date search, and delegate records on Salesforce, ensuring data quality, accuracy, and consistency.
- Support the wider team to use Salesforce and other systems effectively in line with consistent processes.
- Perform regular data checks and audits to ensure high data integrity.
- Maintain the Consultants Drive, ensuring documents are up-to-date, logically organised, and compliant with internal standards.
Process Support and Improvement
- Own the development, implementation and improvement of operational processes to improve efficiency and consistency.
- Identify opportunities to streamline workflows and enhance system use.
- Work collaboratively with colleagues to ensure best practice in data entry, documentation, and operational procedures.
Team and Customer Support
- Provide general administrative support to the Operations Team, including the Head of Operations, Customer Success Manager, Training Delivery Manager, and Systems Manager where needed.
- Respond to internal and external queries promptly and professionally.
- Support cross-team collaboration by ensuring clear communication and sharing of information.
- Provide cover for our Customer Helpdesk during periods when additional resource is needed.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
The Vacancy
Senior High Value Fundraising Manager
Salary: up to £51,176 (depending on experience)
Location: Remote with regular travel to London / Downton
Hours: 35 hours per week
Contract: 12 month fixed-term
About the Role
We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.
This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.
You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.
You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.
As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.
About You
We’re looking for a strategic and inspirational leader with:
- Proven experience securing large (6-figure+) gifts from HNWIs
- Successful delivery of multi-million-pound campaigns or major donor programmes
- Experience leading and developing high-performing teams
- Strong event leadership experience in income-generating and stewardship events
- Excellent stakeholder engagement, communication and relationship-building skills
- Confidence managing £1m+ targets, budgets and KPIs
- A flexible, calm and collaborative approach
- Passion for supporting veterans and their families
- Regular travel and some evening/weekend events are required.
About the Team
The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 16th January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Job Role
Reports to: National Director
Budget responsibility: Yes
Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.
Post: Permanent
Location: Home-based with frequent travel and some overnight stays to internal and external events and project sites across England, Wales and Scotland. All staff meetings are held in our ReStore, Romford.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic development and programme delivery:
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Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
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Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach.
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Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives.
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Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches.
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Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
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Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes.
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Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External representation and strategic partnerships development:
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Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators.
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Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
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Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation.
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Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB.
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Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders
Performance management, reporting and monitoring:
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Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets.
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Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
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Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
Leadership and management:
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Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners.
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Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
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Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
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Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
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Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
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As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
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Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
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Deputise for the National Director when required and represent Habitat GB in external meetings and forums.
Person profile:
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Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’.
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Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets.
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Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
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Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
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Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
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Strong budget and financial management skills.
Skills and competencies:
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You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
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You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery
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You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
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You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others
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You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
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You are confident and able to work across different and competing priorities
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Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills.
The role and responsibilities will be carried out in a way which reflects:
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Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
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A commitment to Habitat GB’s vision, mission, values and approach.
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A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email > website>vacancies
The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team. We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.
You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
Key Accountabilities:
- Become an expert in Edward’s Trust current activities and future plans
- Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
- Prepare and deliver engaging bids and reports to share impact and inspire future support.
- Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
- Build good working relations with key staff and Trustees of established trust supporters.
- Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.
We are open to Flexible Working Requests which can be discussed during interviews.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
BIND UK is a specialist team offering expert advice and guidance to organisations that are determined to deliver practical, positive and permanent impact to the UK’s Food Waste Challenge. We believe change is created not by a handful of people doing sustainability perfectly, but by everyone doing a little something. Find out more about our values and purpose here.
About Eat Smart
Eat Smart is a successful primary school educational programme born in the NE of England designed to inspire children and schools to reduce food waste and build sustainable food systems. We deliver engaging resources and learning experiences that empower schools and pupils to have more ownership of their kitchens/dinner halls, improve student wellbeing, and have increased environmental awareness.
Since 2018 Eat Smart has enabled 70 schools in North East England to rescue their food waste by over 25%, equivalent to saving 6,000 meals worth £13,000 per school, per year, and our expansion to other areas of the UK has already begun. With an ever-growing data set and credibility for school food waste prevention, we have increasing potential to affect school food policy and deliver food waste prevention interventions on a national level.
As we expand our delivery across the UK, we are seeking a dynamic and strategic Development Manager to lead the expansion via a franchise model, build partnerships, and oversee the operational excellence of our growing network.
This is a pivotal leadership role focused on scaling the Eat Smart model nationally. The postholder will drive growth by developing regional and national partnerships, securing funding streams, recruiting and onboarding delivery partners, and ensuring quality and impact across all Eat Smart schools and organisations.
You will combine strong operational management with strategic business development — ensuring Eat Smart continues to grow sustainably, aligning with Bind’s aims and values.
Key Responsibilities
Strategic Growth & Project Development
- Co-develop and deliver a UK-wide expansion strategy for Eat Smart
- Develop and manage the franchise/licensing model for national delivery partners
- Lead on the recruitment, onboarding, and support of partner organisations to deliver the Eat Smart programme effectively
Funding & Partnership Development
- Identify, establish and nurture partnerships with national and local government agencies, policy makers, school bodies and funders
- Build strategic relationships with relevant education, environment and community organisations
- Research relevant funding opportunities for delivery partners and Bind
- Support delivery partners with the submission of funding applications
UK Network Management & Evaluation
- Co-design/develop the Eat Smart monitoring and evaluation system to monitor KPIs and the environmental and social impact of Eat Smart across the UK
- Lead on the management of the monitoring and evaluation system, supporting delivery partners where necessary
- Create local and national impact reports for Eat Smart and use insights to inform improvement and growth
- Manage the support network of UK delivery partners, ensuring they are able to deliver the programme effectively
- Assist delivery partners with meetings with Local Authorities and catering organisations
Marketing & Communications
- Co-design and lead on delivery of annual Eat Smart conferences
- Represent Eat Smart at events, conferences, and networking opportunities across the UK
- Manage Eat Smart UK social media channels
- Develop digital and print materials to support programme promotion and recruitment
Person Specification
Essential:
- Align with Bind’s values. If you are this, we can teach you the rest!
- Understanding of third sector grant funding landscape and experience in successful bid writing
- Strong project management and organisational skills
- Experience in partnership and stakeholder recruitment and management
- Ability to lead, inspire, and develop teams of partners remotely
- Experience with monitoring, evaluation, and reporting frameworks
- Entrepreneurial mindset with a passion for improving environmental and education outcomes.
- Excellent written and verbal communicator and proficient in IT systems (shared documents, spreadsheets, Zoom/Teams/Meet, social media, website editing and emails)
Desirable:
- Interest in, and awareness of, food waste on a local and global level
- Experience in business development, franchise management, or operational leadership
- Experience working in education, environment or social impact sectors
- Knowledge of primary school systems
- Experience of community engagement in the UK
- Full driving license and access to own vehicle
** A Disclosure and Barring Service (DBS) Enhanced Disclosure Check will be required for the post, but a clean DBS certificate is not essential for the role - we will review employees with a criminal record on a case-by-case basis. **
What We Offer
- Opportunity to shape and lead the national growth of an amazing educational programme
- A collaborative, mission-driven environment with real social and environmental impact
- Flexible working arrangements and supportive leadership. Many of our Eat Smart staff choose to work term-time only
- Remote working, with an office in Newcastle's Ouseburn Valley
- Being part of a small and passionate team, who believe in a positive disruptive mission to change the food waste landscape across the UK.
Key Information
- Deadline for all applications is Mon 12th January 2026 at 9am – applications received after this date will not be considered.
- In-person interviews will take place on 21st January 2026 in Newcastle.
- Based in Newcastle’s Ouseburn Valley but this role can be worked remotely/hybrid (some UK-wide travel required incl. a trip to Newcastle minimum monthly)
- Contract: 30-32 hours per week (with the option of increased hours during term-time and reduced hours in school holidays).
- The start date will be end of February 2026, but start dates will be discussed at interview.
- We will contact all applicants as soon as possible to inform them of the status of their application.
To apply, please refer to the attached Job Description and email a CV along with a supporting statement.
Your supporting statement should reflect what makes you a suitable candidate, how you meet the requirements set out in the person specification and any other supporting information relevant to the role.
Jobs with Purpose will be in touch with you regarding your application and any next steps. To arrange a chat about the role, please include your availability and contact details and David Robinson will be in touch with suitable applicants to arrange this.
London: 3-4 days (22.5-30 hours)
Flexibility can be discussed at the interview. The salary shown is for full time hours and would be pro rata for part time.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Partnership Development Managers (PDM) are motivated and driven to broaden and deepen CAP's relationship with the church to fulfil CAPs Purpose, Vision & Mission.
Purpose Statement
To inspire and equip churches across the UK to help people out of debt andpoverty and invite them to become followers of Jesus.
Vision:
Transformed lives - We want to see people across the UK released from poverty, living with faith in Jesus and hope for the future.
Thriving churches - We want to see churches that have become the beating heart of their communities, actively serving them and bringing the hope of Jesus.
An end to UK poverty - We want to see a hope-filled society, free from poverty, with churches united to improve the lives of those facing debt and financial hardship.
Mission
No one should face debt and poverty alone: The steadfast presence of a local church, ready to walk alongside you during the toughest financial storms.
Our aim is that when a vulnerable person who needs our type of face to face help is experiencing financial crisis or vulnerability, there will be a church in their community that is ready to walk alongside them. That church will offer steadfast support as they restore their financial resilience and hope for the future whilst introducing them to the fullness of life that Jesus offers.
Partnership Development - Team Purpose
Our work is fundamental to the growth and success of CAP, encapsulated in our Mission statement: to have a partner church in every community ready to walk alongside the poorest and most vulnerable people. We are responsible for achieving this by establishing Church Partnerships.
Together with our Church partners, we deliver our life-changing services, firstly our core Debt Help service that is then supported by essential wrap-around resilience programs like Job Clubs, Life Skills, and Money Coaching. This work isn't just about helping people get out of debt and poverty; it's about seeing lives radically changed. We are driven by a passion to see people not only find financial freedom, thriving in life, but also become followers of Jesus and find a true sense of belonging in a local church.
Our team
We're looking for a compassionate, self-starting individual who is tenacious, goal-oriented, and target-driven with a make it happen mentality, because they know the impact growing this movement will have on thousands of people's lives.
This role is part of the Partnership Development Team within the Mission & Movement Directorate. Reporting to the Head of Movement Development, you will be responsible for initiating and engaging with senior church leaders and wider networks to partner with CAP, primarily through our life-changing Debt Centre service.
As a Partnership Development Manager, you'll be a key driver of our mission. We're looking for a self-motivated, results-oriented, problem solving individual who can build and nurture relationships across diverse church networks and denominations.
You will be responsible for generating new partnership opportunities, inspiring church leaders and wider networks to engage with CAP's vision and partner with us. You'll need to be an entrepreneurial self-starter with a proven ability to build a robust pipeline and deliver on growth targets, specifically around Debt Centre growth motivated by our desire to help more people out of debt and poverty and see them become followers of Jesus.
Partnership Development Manager Scope
- The team is split between full time and part time PDMs.
- Significant amount of travel with large regions to cover.
- This role has no direct reports.
- In line with our expenses policy, all expenses (e.g. mileage costs) are claimed retrospectively via our CAP Expenses system.
Role:
Accountabilities:
- Responsible for expanding CAP's partnership network across your region alongside the Regional Director and Head of Movement Development, strategically prioritizing and developing relationships with church leaders and networks to establish new partnerships and services. You'll achieve this by collaborating with other teams, proactively networking with Christian organizations and denominational leaders (where appropriate), and representing CAP at various events, all with the goal of growing our influence and opening new services in every community.
- Proactive management of contacts as they progress through the pipeline, working alongside churches to identify if a CAP service supports their church vision, and if appropriate, manage them through the church journey and experience to open a new CAP service.
- To open new Debt Centre Partnerships as laid out in regional Development plans in target areas of deprivation and communities across the region.
- To open resilience services (Job Clubs, Life skills & Money Coaching) with new and existing church partnerships.
- Alongside Regional Director to identify key areas from across the region to host and organize a targeted number of CAP Spotlight Events per term. These events are designed to gather church leaders around a table to have conversations around opening a multi Church Debt Centre.
- To proactively build, manage and progress a self generated caseload of churches within your region, through cold calling, face to face meetings and all other appropriate forms of communication. This will include frequent travel across the region to meet with appropriate churches/ leaders.
- Refer potential new Debt Coaches or Churches that might want to work with an existing or expanding Church Partnership to the relevant Area Partnership Managers who are responsible for existing centre growth and sustainability.
- To work with Regional Leaders and Area Partnership Managers to deepen local knowledge and connections in order to deliver new church partnership opportunities.
- To collaborate across departments where needed to support and engage with Church Events, Talks, Conferences, Festivals, Church Leaders Meetings and other relevant events within your region, working on exhibition stands (when necessary) to help generate enquiries.
- To work with local church teams to ensure appropriate candidates are identified and have a full understanding of the role and responsibilities involved, ensuring CAP¿s selection team receive the appropriate information in a timely manner.
- To advocate and make introductions where appropriate for Church talks, CCT and fundraising opportunities.
- Where appropriate, to represent Partnership Development in additional projects which improve the delivery and content of CAP's products and services.
Measurable Outputs:
- Consistently exemplifies a can do, above and beyond go-getter attitude to deliver results, keeping the main thing, the main thing.
- Achieve targets around the number of new Debt Centre openings in your region per term and year.
- Achieve targets around the number of new to CAP, Job Clubs, Life Skills and Money Coaching openings in your region per term and year.
- Achieve targets around the number of self generated warm leads (warm = actively engaging in conversation with a view to partnership).
- Achieve targets around Regional Spotlight events.
- Active pipeline management (closed, lost, won).
- Ensure that every new partner church completes and returns partnership agreements, additional policies and all candidate paperwork by the relevant deadlines for every new service prior to training (including Direct Debit Agreements).
- Active involvement to support the wider team around logistics, processes and a small amount of project management.
Culture:
- Clearly live out and embrace the cultural values of CAP.
- Clearly demonstrate a heart and passion for the charity.
- Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.
Other Responsibilities Include:
- Being willing to pray with staff and be fully engaged with our Christ Centred culture.
- To encourage friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
- Attendance at annual CAP staff conferences
- Ability to self generate opportunities through hard work, tenacity and relationship.
- Ability to build relationships and inspire others to take action, especially church leaders from across a range of denominations, your passion for the mission is infectious and is your key motivator.
- Ability to manage the whole sales process, confidently leading the conversation and directing the next steps for action at every step.
- Ability to talk confidently and with compassion about the subject of poverty inspiring Churches to respond to the need.
- High levels of emotional intelligence with an ability to progress relationships and conversations to reach desired outcomes.
- Strong telephone manager with an ability to connect over the phone.
- Strong influencing and negotiating skills.
- Naturally decisive and proactive.
- Natural relationship builder.
- Able to work remotely, unsupervised, under pressure and juggling multiple priorities and deadlines.
- Resilient.
- Confident Public Speaker
- A confident communicator who promotes CAP's culture and values at all times.
- Ability to prioritise time, tasks and attention effectively in a pressured environment.
- High levels of organisation skills and drive to reach targets quickly and efficiently
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Experience
- Absolute passion and experience to advance the Kingdom of God, either through, with or as part of your local church.
- Demonstrable example & experience of what it takes to grow a business / portfolio / partnership / and or client base.
- Demonstrable examples & experience of what it takes to drive success in a commercial context.
- Demonstrable experience of what it takes to be a self starter
- Experience of managing multiple stakeholders.
- Experience in driving and delivering results.
- Experience of building networks and relationships with external organisations.
- You know what it takes and what¿s required to work to deadlines and targets.
- Administrative experience.
- Good I.T. skills
- Comfortable praying for and with Church leaders
Christian Commitment:
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty's Statement of Faith and Core Values
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of own personal faith and in line with CAP's Statement of Faith.
All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.
Educational requirements:
- A proven track record is what matters to make this role a success.
The client requests no contact from agencies or media sales.
Can you help us keep changing lives and breaking the cycle of reoffending for good? With demand for our work continuing to grow, we are excited to be welcoming a Fundraising Manager to join our team.
In this role you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on trusts and foundations, major donor and corporate giving and the occasional fundraising event/external opportunity.
We are a small staff team with a large cohort of volunteers and we are all passionate and committed to our mission to stop reoffending and ensuring the best outcomes for the men we support. We don’t have an office and staff are either home based or work in one of the prisons, depending on their role. We stay connected through regular team meetings (online and in person), 1-1 line management support and ongoing training. This post would be home based but you will need to be able to travel to attend occasional meetings in London, West Midlands and Oxfordshire.
This is new role for Trailblazers, and we are looking for someone whose values align with the charities and believes in the impact of our work. You will be proactive, a good communicator, with a talent for building relationships and full of ideas. You will be experienced in all aspects of trusts and foundations fundraising which is the main source of income for the charity. Experience of diversifying income streams, major donor/corporate giving and creative ways of engaging new and existing donors would also be required. You’ll have the freedom to shape and implement your own systems and processes and lead on developing a fundraising strategy, with full support from the CEO and wider team.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
-
Flexible working - we understand how important it is to balance family and work life.
-
30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
-
Employee Assistance Programme (24/7 confidential advice line and counselling).
-
Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for an experienced and strategic individual to lead our community engagement work in Northern Ireland and manage our UK-wide team of Community Engagement Managers. You’ll oversee peer support development, build strong partnerships, and ensure consistent delivery across regions. This role requires excellent leadership skills, the ability to manage complex relationships, and a strong understanding of how to engage and empower communities. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across NI and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Role
We seek a Finance Manager to lead the day to day running of the charity’s finances including overseeing the work of our outsourced financial provider. As a grant giving organisation, there will be regular interaction with the programmatic workstreams in this position, offering a fantastic opportunity for the right candidate to increase the capacity of a field-leading charity, help empower researchers in the Global South, and contribute to one of the world’s most important climate debates. If you are an ambitious qualified finance professional, this is an opportunity to step into a role with purpose, international influence, and real impact.
Working with the COO, you will undertake organisational financial planning, budgeting and forecasting so that the senior staff and trustees have comprehensive information for decision making. Furthermore, in cooperation with the Development Manager, this role will support the submission of funding bids and reporting to funders to ensure the continued growth of the charity.
Responsibilities
As this is a new role, responsibilities are expected to evolve but some key items include:
- Financial Oversight: Overseeing the outsourced finance provider, ensuring service delivery meets organisational needs and deadlines. You will be the primary liaison between our financial services provider and the staff, ensuring that they make payments on behalf of the organisation, runs payroll, completes the bookkeeping via QuickBooks, the monthly management accounts, and the annual statutory accounts.
- Budgeting & Forecasting: Preparing and monitoring annual organisational budgets including a mid-year adjustment, cash flow forecasts, financial models and annual accounts to support the annual business cycle and fundraising bids.
- Reporting: Finalising monthly management accounts prepared by outsourced financial provider, deliver financial reports for the COO, senior leadership, and trustees, and preparing donor financial reporting.
- Financial Strategy and Investment Oversight: Working with the COO to manage financial resources and reserves including developing the investment policy to support the long-term goals of the charity.
- Audit & Compliance: Leading on annual audits, maintain compliance with UK charity finance regulations, and ensure adherence to funder requirements.
- Programmatic financial support: Working closely with the programmes teams to ensure their payments processes run smoothly with the outsourced financial provider, and regularly reviewing their grant and event expenditure is in line with their own managed budgets.
- Process Improvement: Identifying opportunities to streamline financial processes and implement best practices, such as working with Operations to improve payments & expenses software, opening new bank accounts, or finding new platforms to reduce international payment fees.
Key relationships:
- Supervised by COO
- Primary liaison with our outsourced financial provider (including a management accountant, payments officer and bookkeeper)
- Works with the Development Manager
- Grants Manager
- Operations team
A dynamic charity working on climate change and global development



The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across Wales – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across Wales and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.
We value your individuality, skills, professionalism, and passion for making a difference in this role.
We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.
We understand that few people will arrive fully equipped to meet every requirement of this role on day one.
What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.
You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.
Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.
Key Responsibilities:
- Onboarding new Members (service users), understanding their needs, and providing tailored support.
- Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.
What We Offer:
As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.
You will have access to our Employee Assistance Programme throughout your employment.
Encouragement to Apply:
We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.
NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)
• Applications close: Thursday 15th January 2026
• Short-Listing: Friday 16th January
• Online Interviews (via MS Teams): Week commencing 19th & 26th January
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans


The client requests no contact from agencies or media sales.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We’re looking for a Senior Face to Face (F2F) Fundraising Manager to join our Face to Face Fundraising team. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team to reach the ambitious targets we have ahead. This role manages a team of F2F Managers who each lead a team of F2F fundraisers signing up regular supporters within a defined geographical area and raise vital long-term funding for the charity, as well as delivering lifesaving water safety messaging. The role is part of the F2F Senior Management Team, supporting the team’s development through leading projects that drive forwards team performance.
Your role
As a Senior F2F Fundraising Manager, you will be tasked with focus on the following areas:
- Recruit, train and manage a geographically diverse group of direct reports. Develop and motivate direct reports to deliver key messages, campaigns and products within the F2F strategy.
- As a senior manager in the F2F fundraising team (200+ staff), continue to develop and maintain a positive high-performing culture to ensure the team are performing at their best and developing. Drive continuous improvement across all KPIs.
- Construct and monitor financial and performance reports to ensure budget & KPIs are met, reforecasting where necessary.
- Develop a positive safety culture by identifying and managing risks to health and safety and safeguarding.
- Oversee compliance & complaints to ensure RNLI F2F fundraising adheres to best practice.
- Lead the delivery of selected team projects from initiation to completion, working with colleagues both within the F2F team and the wider organisation to provide the plans, processes and tools needed for the team to achieve their objectives. Develop solid relationships and partnerships with internal and external stakeholders across the UK and Ireland.
About you
Leading a frontline team, you’ll have excellent communication skills and people management capabilities, with a proven track record of achieving fundraising targets. You will be a strategic thinker, with the ability to use your networks to ensure that plans are executed well and future opportunities are maximised to drive both the volume and value of new supporters.
You’ll be a role model to others, displaying behaviours that inspire respect. You’ll look after your people so they in turn can look after our donors, by displaying a passion to lead, manage and motivate a diverse team who engage with the public. You’ll be positive, confident, determined resilient and naturally outgoing. You’ll be a self-starter who can lead an energetic and innovative team to success.
You’ll be a team player with a pragmatic and solution-focused approach to problem solving and a calm attitude to prioritising a busy workload. Your strengths in planning and critical thinking will help you strike the balance between taking calculated risks where required and maintaining compliance to policies and sector regulations.
You’ll be flexible and prepared to work out-of-office hours with travel throughout the year. Substantial annual leave during the summer would not be practical for this role. This post requires a valid driving licence.
To be considered as the Senior F2F Fundraising Manager, you will need:
- Proven experience and success in leading a remote face-to-face fundraising team. This will either have been gained working for a charity or a fundraising agency
- Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Demonstrable experience of delivering projects that provide improvement to process
- Excellent communication skills and teamworking ethos
- Self-motivation and ability to create and prioritise own workload
- Knowledge of F2F charity sector, compliance and regulation
- This post requires a valid driving licence
For more information and to apply, please visit our jobs page.
Closing date: 4 January 2026.
Interview date: 12 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
The Senior Strategic Communications Manager will shape how the charity tells its story to the world. This person ensures our messages, campaigns, and content aligns with our mission and resonates with the audiences we serve. You’ll work across the organisation to turn complex priorities into compelling narratives, guiding teams to communicate with clarity, consistency, and purpose. It’s a role for someone who thrives at the intersection of strategy and storytelling - translating organisational goals into communications that inspire and influence.
This is an exciting, newly created role that offers the opportunity to shape our strategic communications approach from the ground up. You’ll play a key role in ensuring our external communications are cohesive, impactful, and aligned with our organisational strategy - strengthening Marie Curie’s public image and brand. If you're looking for a unique opportunity to make a meaningful difference and leave your mark, we’d love to hear from you!
You will be responsible for:
- Working closely with the Director and Head of Communications to develop, manage and optimise Marie Curie’s external communication strategy.
- Leading strategic communications planning, translating organisational goals into actionable, audience-led communications plans.
- Developing and overseeing key messaging frameworks and thematic narratives based on insight and research.
- Evaluate performance, generate insights, and ensure continuous improvement.
- Advising and working closely with senior management, internal communications, teams across our income and innovation directorate and external agencies.
- Ensuring team, channel, campaign and product strategies are aligned and support the departmental, directorate and organisational strategy.
- Line managing the Strategic Communications Manager and leading matrix teams on key projects.
Key Criteria:
- Extensive experience in a senior external communications role, with a strong track record of delivering integrated, high-impact strategic communication campaigns from start to finish.
- Experience translating organisational strategy into compelling structured key messages for our audiences.
- Experience advising and influencing leadership and stakeholders at all organisational levels.
- Proven track record of leading projects across teams and managing agency partnerships.
- Confident and persuasive communicator with excellent writing, planning, and leadership skills.
- Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines.
- Experience managing agencies and overseeing high-profile campaigns.
- Confident working in changing environments.
- Passion for purposeful communication that makes a measurable difference.
- Experience working in a charity, not-for-profit, or health-related organisation (desirable).
Please see the full job description. [LINK]
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 9 Jan 2026.
Salary: £45,000-50,000 & £3,500 London weighting allowance where applicable.
Contract: Permanent, full-time
Based: Fully remote (work from home) or hybrid working (Embassy Gardens office in London).
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
As we embark on our new three-year funding strategy, we are looking for an innovative and talented fundraiser with a least five years experience, to join the team and help us generate new creative partnerships and opportunities. We are a small, growing team with ambitious fundraising targets and a global reach. There is potential for a number of income streams to grow, particularly philanthropists and creative partnerships with corporations, wealth collaboratives and special events.
Given the current challenging economic and philanthropic environment, we are looking for some one that can generate new fundraising opportunities through creative out of the box thinking to identify and solidify relationships with philanthropists, corporations, global foundations and beyond. You will be able to conceptualise and deliver high quality fundraising events, appeals and utilise your experience and imagination to develop new ways of raising large scale funds. You will be able to drive change and create successful outcomes.
Existing funders include a mix of philanthropists, corporate partners and leading foundations. There is significant potential for the development of corporate and high value individual partnerships with sectors such as the music industry and female entrepreneurs.
We are a collaborative and dynamic team and are looking for a colleague with valuable experience, an innovative and creative mind and the ability to charismatically build meaningful and profitable relationships with our partners and supporters to enable us to reach our ambitious fundraising plans.
This role will play a big part in helping the organisation to deliver over £650,000 in funding by the end of 2026.
About you
- You will be an experienced fundraiser
- You will be an innovative and creative thinker that can create fundraising opportunities and ideas from all situations
- You will have demonstrable expertise in securing five-figure plus donations from a range of donors
- You will have demonstrable expertise in designing and delivering high quality fundraising events and appeals
- You will be a charismatic relationships manager with experience generating and cultivating relationships with various high-profile supporters and key donors and negotiating these relationships seamlessly
- You will have excellent grant and proposal writing skills
- You will have a tenacious and creative approach to difficult tasks and be able to take initiative to drive activity
- You are resilient, can work with agility and comfortable working towards ambitious targets
- You are familiar with CRM systems and planning and organisation tools
- You will have the ability to form strong relationships remotely, which is crucial as The Circle is a small organisation, and the team all work remotely
- You will have a background/passion in international development and/or women’s rights
- You will have strong attention to detail
Desirable
- You will have experience of the music industry and other creative industries
