Supporter engagement manager jobs in Charing cross, greater london

Data Services Manager

Permanent

Salary: £44,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 days per week pro rata.

 

Closing date: 5pm, Friday 29th May 2026

First Interviews: Tuesday 9th June 2026

Second interviews: Tuesday 16th June 2026

 

An exciting opportunity for a Data Services Manager has arisen at World Cancer Research Fund (WCRF). 

WCRF is the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. 

We are seeking a Data Services Manager to lead and be responsible for the management, use and maintenance of systems and in-house CRM databases to support the achievement of the charity’s fundraising strategic objectives. You will be analysing and reviewing data and reporting on results that can then be used to build engagement with our supporters.You will also be responsible for a team of two people. 

The successful candidate will have proven experience of working with industry standard fundraising software solutions in the charity sector, ideally have knowledge of Claris Filemaker products and will have experience of creating new, and maintaining and updating existing, complex database systems.Experience of creating scripts and troubleshooting existing scripts is key, along with considerable hands-on experience of working with complex data sources, transfers and imports. An understanding and working knowledge of Data Protection regulations is required. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

​By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

​

Brief role description​

The Business Development Manager will play a pivotal role, driving the acquisition of high-value, multi‑year corporate partnerships that deliver meaningful shared value for the organisation and its partners. They are responsible for developing and securing six‑ and seven‑figure strategic partnerships, ensuring each relationship aligns with organisational priorities and delivers clear, measurable impact.

​

Who we are looking for​

We are looking for an experienced business development professional with a strong track record of winning long‑term corporate partnerships and securing multiple‑figure sums to deliver income targets.​

You will bring experience in prospect research and networking, with the ability to secure high‑value partnerships and deliver income targets. You will have excellent communication skills, including presentation, negotiation and influencing, and experience using CRM systems to support your work.​

You will demonstrate a highly self‑motivated and entrepreneurial approach, comfortable working to ambitious targets. You will be dynamic, organised and solutions‑focused, bringing a collaborative approach to your work. You will also be flexible and happy to attend events and meetings across the UK to secure funding partnerships.​

​

Interested? Want to know more about the Charity? Check out our website​.

Eager to know more about the role? Have a look at the Job Description attached below​.

What’s in it for you? Check out our Benefits attached below​.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 25 May 2026.​

Got questions about the role? Get in touch with the People Team at Forces Employment Charity​.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.​

If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

​

​

#LI-DNI​

The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for West Midlands. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.

Key Details:

• Location: Home-based (West Midlands), with regular travel across the West Midlands including evening meetings and occasional overnight stays.
• Hours: Full-time, 37.5 hours per week
• Salary: £24,784.56 per annum rising to £27,840.90 travel expenses covered
• Contract: Permanent
• Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
• Closing Date: Sunday 17th May 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.

Role Overview:

The Flood Engagement Officer will support the West Midlands community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.

Key Responsibilities:

• Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
• Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
• Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
• Data Management: Provide data to help evaluate and support engagement activities.
• Support the Senior Team: Assist in broader tasks and activities as required by the senior team.

• About You:

  The ideal candidate will be:

• Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
• Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
• Collaborative: A team player with a solution-focused mindset.
• Skilled in Engagement: Experience or an interest in community engagement and building relationships.
• Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.

• You must also be a resident of the UK with the right to work in the UK.

  About the National Flood Forum:

  The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.

  Application Process:

  To apply, please submit the following:

• CV (maximum 2 pages) with your current address.
• Supporting Statement (maximum 1 page) demonstrating how your skills and experience align with the role.
•  
• Please include details of how you heard about the position.

• This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.

Lead our flagship partnership with Nationwide Building Society delivering exceptional relationship management alongside inspirational leadership of a portfolio of high-value partnerships. This strategic and creative role is central to our organisational growth and to ensuring we continue to raise vital funds to save the lives of people with cancer everywhere. 

About the role 

As Senior Corporate Partnerships Manager, you will lead our flagship partnership with Nationwide Building Society, delivering exceptional stewardship, strategic planning and measurable impact. You will work closely with colleagues across the Charity and The Royal Marsden to deliver our multi‑faceted partnership, that funds world-leading cancer research, and inspires support from across the business through a wide range of activities including sponsorship, virtual challenges, volunteering and training.

Alongside this, you will provide leadership across a portfolio of other high‑value corporate partnerships, helping to drive sustainable growth.

This is a highly visible, strategic and creative role, ideal for someone who combines strategic thinking and a keen eye for detail, with a passion for building relationships that create lasting, meaningful impact. You will line manage and develop one to two team members as well as playing a key role in shaping our Partnership Management strategy and supporting the wider growth of corporate income. 

Joining our team 

You will be joining an ambitious team of supportive colleagues who together manage a range of high-profile partnerships including Ralph Lauren, Omaze, Banham and many more. Our Charity has ambitious plans for the coming years as we raise £200m in support of the development of The Royal Marsden in Chelsea, our biggest capital appeal to date. Through our work, we ensure the nurses, doctors and research teams at The Royal Marsden can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. 

About you

You will be an experienced and driven partnerships specialist, with a strong track record of managing multi-faceted, high‑value relationships in the charity sector. Confident, creative, highly proactive and a natural leader, you will bring a blend of strategic thinking and hands‑on delivery.
 

You will bring:

• Proven success in corporate/charity partnerships or business development within the charity sector, with demonstrable experience in managing seven-figure, complex, multi-faceted partnerships, with a strong track-record of delivering income against ambitious targets 

• Excellent communication and relationship‑building skills, with the ability to engage confidently with senior stakeholders 

• Strong negotiation and influencing ability, with experience of delivering high‑impact presentations 

• Creative and strategic thinking, with a flair for writing and presenting compelling impact reports 

• Strong organisational, analytical and planning skills, with the ability to manage multiple priorities simultaneously

• A collaborative, solution‑focused approach and the confidence to work both independently and as part of a high‑performing team

• Experience of managing and developing at least one line report.

What we offer

• Competitive salary of £47,000-£50,000 

• Hybrid working between home and Chelsea with occasional travel to Sutton 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Training, support and development opportunities 

• Access to the Blue Light discount scheme and other discounts opportunities 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

• Opportunities for training and career development. 

Inclusion matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

How to apply 

On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Sunday 17 May 2026. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a driven and relationship-focused Corporate Partnerships Manager – Pharmaceuticals to lead and grow our work with the pharmaceutical sector. In this role, you’ll manage and develop high-value partnerships, secure significant income (c.£500k annually), and identify new opportunities that support groundbreaking research and services for people affected by blood cancer. Working closely with senior stakeholders, you’ll shape compelling proposals, represent the organisation in pitches and negotiations, and ensure partners are engaged through excellent stewardship and impact reporting.

You’ll be a confident communicator with a strong track record in high-value fundraising, or equivalent transferable experience, and skilled at building relationships at all levels. Collaborative and proactive, you’ll work across teams to develop ambitious, mutually beneficial partnerships aligned with organisational priorities. 

Regular travel to our London office and donor meetings will be required, typically once or twice per month, or as the role demands.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. state this in your cover letter when applying. 

We are open to receiving applications from candidates wishing to work part-time, with a minimum of 28 hours per week. Please indicate in your cover letter if you wish to work part-time.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).

About the role

We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.

This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.

We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.

Key information:

• Salary: £37,000
• Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
• Full-time, 12-14month Fixed Term Contract, with the possibility of extension
• Closing date: We interview on a rolling basis and will close the role early if we find the right candidate

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Strong leadership ability with the confidence to make effective decisions
• Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
• An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
• An excellent communicator (both written and verbal)
• Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
• Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
• Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter Care Manager to join our Fundraising team.

Title: Supporter Care Manager

Salary: £39,000 - 42,000 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.

This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.

As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.

You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.

We are looking for someone who brings:

• Experience managing a customer service or supporter care team

• Strong operational and organisational skills, with attention to detail

• Experience using CRM systems and managing supporter data

• Confidence handling complex enquiries and escalations

• Excellent communication and relationship-building skills

• A proactive approach to improving processes and services

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.

Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.

You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.

This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.

Key Responsibilities

1. Strategic leadership and planning

• Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
• Translate strategy into achievable annual plans, income targets and team objectives.
• Use insight, data and evaluation to inform decision-making and continuous improvement.
• Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.

2. Community and events fundraising delivery

• Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
• Ensure a consistently high-quality supporter experience across all community and events activity.
• Oversee web content and digital resources to support community and event fundraising
• Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
• Act as an ambassador for Bipolar UK at key events when required.

3. Volunteer fundraising offer

• Develop a clear, accessible and motivating events and community fundraising volunteer offer.
• Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
• Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.

4. Digital campaigns and income growth

• Lead on the planning and delivery of digital-led community and events fundraising campaigns.
• Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
• Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
• Monitor performance, assess impact and report clearly on outcomes and learning.

5. Supporter experience and stewardship

• Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
• Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
• Ensure accurate and compliant use of the CRM and fundraising data.

6. Team leadership and organisational contribution

• Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
• Create a positive, supportive and high-performing team culture focused on impact and learning.
• Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
• Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
• Evaluate performance and produce insight-led reports to support decision-making and improvement.
• Uphold Bipolar UK’s values at all times.

Essential Criteria

• Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
• Experience of line-managing staff and leading a small team to deliver effectively.
• Strong planning and organisational skills, with experience translating strategy into delivery plans.
• Experience of managing budgets and reporting on performance and impact.
• Demonstrable experience of digital fundraising and use of online fundraising platforms.
• Experience working with volunteers or community fundraisers.
• Strong communication skills, with the ability to motivate and inspire others.
• Confidence using CRM systems and fundraising data.
• Knowledge of the UK charity sector, GDPR and fundraising best practice.
• A compassionate, values-led approach and confidence working in a mental health context.

Desirable Criteria

• Fundraising qualification or Chartered Institute of Fundraising membership.
• Lived experience of bipolar, or a close personal connection to someone affected by the condition.

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Help support our members and their families who are diagnosed or going through diagnosis of a rare neurological condition.

Provide support to those affected by a life changing diagnosis at a very difficult time and make a difference that counts!

Myaware is a charity dedicated to ensuring that all people living with or alongside myasthenia can live well, now and in the future. Due to demands on the service we are looking to expand our crucial support team which has provided an exciting opportunity to join the team.

You will be working with our dedicated support team to advise and support our members, over the phone, via email, in online sessions and at conferences and support groups in the community. Providing a listening ear and advice on living with myasthenia is essential as they navigate their diagnosis journey and learn how to live well with the condition.

Delivering support and advice for our members also involves using our CRM database and proactively maintaining and increasing our membership. It requires ongoing essential awareness raising of our work through annual initiatives and campaigns and through growing relationships with Healthcare Professionals and other neurological organisations.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist  welfare rights advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Discretionary £1,000 increase after successful completion of probationary period

Application Instructions

Candidates should submit their CV and tailored covering letter by 23:30 on Friday 8th May 2026

Initial screening chats will take place on Thursday 14th May 2026

Interviews will be week commencing 25th May 2026

Interviews will be held over Microsoft Teams

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters. 

Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

£36,000 to £38,000 per annum. 35 hrs per week.
Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.
Permanent.
 
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change
 
The impact you will have
As the Events and Community Fundraising Manager you will lead the delivery of events and community activity that engages people to raise vital funds for Missing People. Missing People relies on support from individual members of the public who take on an event or activity to raise awareness and vital funds for missing people and the charity. This role will lead the development, delivery and growth of this income area through engagement and stewardship of these valued supporters. This includes developing a balanced portfolio of events and community activity and working directly with the community of people with experience of the issue of missing.
 
You will use your experience and enthusiasm to inspire individuals and groups to support the charity. You will drive our events portfolio forwards, using your rapport skills to quickly establish relationships with providers, internal teams and supporters, and your agile, ambitious approach will allow us to grab hold of the best possible opportunities.
 
You will lead a team to deliver an exciting Events and Community offering – an inspiring programme throughout the year including ‘Light The Way’ and other challenges which you can read about on our Events page, as well as our Community fundraising efforts – such as engaging volunteers to hold collections at G4 concerts throughout December.
 
About You
You will need to have:

• Significant experience in a challenge events fundraising role, successfully delivering against income targets within agreed deadlines;
• Experience of developing and monitoring the implementation of fundraising strategies, budgets and operational plans;
• Proven experience of growing an engaged supporter or customer base;
• Experience of line management or managing the activities of staff or volunteers;
• Good knowledge of community and events products used by charities to engage supporters and raise funds;
• Legal right to work in the UK.
 
What you will get in return
 
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
 
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
 
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
 
Closing date: 23:59 17th May 2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 20th or 21st May 2026
 
You may have experience of the following: Events Fundraising Manager, Community Fundraising Manager, Challenge Events Manager, Mass Participation Fundraising Manager, Supporter Engagement Manager, Public Fundraising Manager, Community and Events Income Manager, Participation Fundraising Lead, or Individual Giving and Events ManagerEvents Fundraising Coordinator.
 
REF-228 261

We are looking for an all-round Communications Manager to join our small team.  You'll be able to build on your existing experience with some exciting upcoming projects that will have direct impact on the head and neck cancer community – as well as generating awareness across the general public.  We have a unique opportunity to develop our organisation to create maximum impact for head and neck cancer patients and their families while staying true to our origins.  There’s a lot of work to do.

Main responsibilities and duties:

• Contribute to a PR and communications strategy in conjunction with our Executive Director.
• Produce and rollout a new brand identity for the organisation.
• Manage and develop a new organisation website.
• Maximise media opportunities by identifying news angles and producing stong stories.
• Produce high quality materials – written, digital and visual – to promote the organisation and engage audiences to action.
• Use case studies and impact to develop our storytelling and create compelling copy to encourage financial support.
• Oversee literature production to support head and neck cancer patients and their families through their experience and work towards PIFtick accreditation.
• Co-ordinate production of a quarterly e-newsletter to keep our supporters informed of charity developments and that of the wider head and neck community.
• Regularly update our website to ensure all information is current and fit for purpose.
• Design and implement a social media plan to increase awareness of the charity and its activities.
• Produce monthly reports to track engagement and use these to improve our reach.
• Create campaigns to support our work in HPV awareness in line with the government’s target to increase vaccine take up.
• Identify opportunities to promote the organisation to those diagnosed with head and neck cancer and their families.
• Work with the Fundraising Manager, develop compelling fundraising campaigns that will appeal to the wider general public as well as our existing stakeholders.
• Liaise with the Executive Director to represent head and neck cancer patients with policymakers and raise awareness of the unique issues that affect this group.
• Act as the organisation’s spokesperson when required.
• Ensure that the charity meets all GDPR and data handling responsibilities in line with UK law.