Supporter services officer jobs

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our ongoing strategy for growth and national impact, SCAA is seeking a motivated, strategic and creative individual to take ownership of our marketing and communications function — helping raise the profile of the service, strengthen brand visibility, and support our ambitious income goals. The Marketing and Communications Manager will be responsible for the strategic oversight and development of SCAA’s brand, marketing and communications function. They will lead and manage a small in-house team as well as external consultants and contractors, as required  — ensuring that all content, campaigns and communications align with our brand, engage our audiences effectively, and support organisational goals across fundraising, awareness and supporter engagement. With a strong focus on brand management, digital growth, and content oversight, this role will ensure that SCAA’s voice is consistent, compelling and clearly connected to our ambition that no one in Scotland should die because help cannot get there in time.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base at Aberdeen Airport, where our emergency response helicopters and operational crew are located.  The usual hours and days of work will be Monday to Friday, 9am to 5pm, however this role may involve occasional evening or weekend work, as well as the occasional requirement to provide media on-call cover. SCAA also supports flexible and hybrid working arrangements. 

As part of a dynamic, purpose-driven team, you will work closely with fundraising, operations, senior leadership and frontline crew — ensuring our communications reflect the life-saving impact of our work and inspire support across Scotland.

About You:

• Previous experience in a marketing and communications management role.
• Demonstrable expertise in digital marketing, including website optimisation, SEO, email marketing and paid social.
• Hands-on experience using key digital tools such as Google Ads, Google Analytics 4 (GA4), and Google Tag Manager (GTM) to manage, track and evaluate performance.
• Experience managing multi-disciplinary teams and overseeing campaign delivery and creative production.
• Familiarity with CRM systems and segmentation tools to support targeted communications.
• Experience working with external agencies and creative suppliers.
• Experience of working within budgets.
• Proven ability to lead on brand development and ensure consistency across teams, platforms and outputs.
• Excellent interpersonal and communication skills with the ability to influence across an organisation.
• A commitment to our organisational values.
• Ability to inspire and motivate others with a positive mind-set.

Our Benefits:

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during either the week commencing the 30th June or 7th July.  We may invite candidates to participate in a second stage interview in person or remotely during the week commencing 14th July. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 12 noon on Friday 20th June.

Our client is a charity transforming lives through hospital air transfers for children. They are the UK’s international and domestic aeroplane ambulance charity dedicated to ensuring that children and babies who have a medical incident are safely and swiftly returned to their local hospital or home location within the UK. They also provide a tailored support service for families to help them through crisis, creating improved outcomes and lasting change.

Our client has recently expanded internationally, assisting families by repatriating children with medical issues back to the UK, often collaborating closely with British embassies abroad. They ensure that children can get home to NHS care - even when crisis happens overseas.

Chief Executive Officer
Location: Flexible within the UK, with weekly internal and external meetings in London/ Biggin Hill
Salary: £78,000 to £90,000 per annum

Supporting families is a key part of what differentiates our client from other charities. Assisting families - before, during and after transfers - is a key element in why families consistently advocate for the organisation. They are always there when families feel they have no one else to turn to.

The charity is entering a significant growth phase, with more demand and opportunity than ever before. With a number of opportunities open to the organisation, the CEO will lead strategic objectives and growth, including:

• Addressing the NHS’s demand for domestic child medical transport
• Significantly expanding their international service
• Continuing to enhance the Family Support Service that is a core part of our proposition

The CEO will lead the dramatic expansion of the service to allow the organisation to help more families than ever before, ensuring they have the structure and resources to achieve these goals. They aim to continue to broaden our overall service proposition with expanded comprehensive pre- and post-transfer support services such as counselling, and reviewing their operating model and services provided to ensure they meet both existing and new community needs.

Our client are looking to appoint a passionate and ambitious leader who brings:

• Experience of operating at strategic level (CEO or senior director) in the charity sector, with inspirational leadership skills.
• Experience of implementing successful fundraising strategies that grow income.
• Experience of building relationships with senior stakeholders, including donors, and of leading on profile raising.
• A passion for the vital support the charity provides for families.

Our client actively seek candidates from diverse backgrounds, experiences, and perspectives, recognising that embracing diversity and fostering inclusion directly contributes to innovation, creativity, and organisational excellence. The charity is committed to equity and fairness in recruitment and employment, ensuring equal opportunities for all candidates regardless of ethnicity, race, gender, sexual orientation, disability, age, religion, socio-economic background, or any other characteristic. They are a Disability Confident employer and welcome you to disclose any disabilities as those meeting the minimum criteria for the role who disclose a disability will be progressed to interview.

For further information and to access the full Appointment Brief, please click ‘Redirect to Recruiter’.

Recruitment Timetable:
Deadline for applications: Tuesday 24th June 2025.
Interviews with Prospectus: 30th June - 8th July 2025.
Engagement meeting with client: w/c 7th July 2025
Interviews with client: w/c 7th July 2025

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support. 

We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.

Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.

About the role

• Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
• Complete assessments of those referred to the Centre
• Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
• Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
• Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
• Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
• Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.  

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
On a rolling basis

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

This is your opportunity to provide visionary leadership to a life-changing domestic abuse charity, as it looks to appoint its next Chief Executive.

Location: Norfolk/Suffolk, hybrid between onsite/home (70/30 split)
Salary: £68k pro rata (£55k actual)
Contract: Permanent, 30 hours/week with flexibility (prioritising business need)
Benefits: 25 days holiday and 6% employer pension contribution

Leeway has a simple vision. They are working to end domestic abuse.

For over 50 years, Leeway has been a trusted lifeline for individuals and families affected by domestic abuse. Through safe, supportive spaces and dedicated services, they've helped thousands of adults, children and families across Norfolk and Suffolk.

We're looking for the next Chief Executive to lead collaboratively towards a shared vision - building on Leeway's legacy and track record, while embracing the change and innovation necessary to futureproof the organisation.

About the role

As CEO, you'll shape strategic direction, working closely with a committed Board and empowering a talented team. You'll lead on governance, risk and financial sustainability, putting survivors at the heart of decision-making, and ensuring that services are inclusive, trauma-informed and delivered to the highest standards.

As spokesperson and public voice of the charity, you'll advocate for survivors and build strong partnerships to increase impact. To stay ahead in the current landscape, you'll need to be agile and forward-thinking. You'll guide Leeway to seize new opportunities and gain recognition as a leading organisation, tackling domestic abuse both regionally and nationally.

Who we're looking for

We're looking for a confident, emotionally intelligent leader with a proven track-record in senior leadership across either the voluntary, public or related sectors.

To apply, we'd love to see you clearly demonstrate:

• Strategic thinking with expertise in finance, risk, and governance
• Ability to motivate and support diverse teams to achieve results
• Track record of contract negotiation and monitoring, able to influence key stakeholders
• Success securing funding, developing new income streams and leading change
• Experience of involving people with lived experience to shape services and strategy
• Confident spokesperson, comfortable with external representation (including media)
• Understanding of the challenges facing people living with trauma and multiple disadvantage
• Commitment to inclusion, co-production, and amplifying survivor voices

You'll also need to meaningfully connect and align with Leeway's values of: Respect, Empowerment, Innovation, and Collaboration.

If you're passionate about building a world where everyone can live safely and free from abuse, then we'd love to hear from you.

To apply, all you need to do is send a copy of your CV or profile to Amelia Lee at Charity People as the first step.

We'll then be back in touch with further details on the application process, providing your experience meets the brief.*

Please note, this post is open to women only. Leeway is exempt under the Sexual Discrimination Act under SDA 1975 section (ii) e.

Closing date: 9am on Wednesday 25^th June
Interviews: Dates to be confirmed soon

*Please note, our lead consultant for this role is on leave 9-15^th June, so if you apply during this time you may receive the job pack on her return.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.

You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.

This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.

We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.

If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.

About the Richard Whitehead Foundation

At the Foundation, we believe in the impact of sport: the increased mental well-being; the confidence; the self-esteem; the social inclusion and employability which come from it. We want the disability community to be able to thrive and benefit from all these opportunities, and we have big ambitions for the future. We are listening to the disability community, learning from our projects, and are focused on our vision and purpose.

After an exciting first 4 years we are now looking for a dynamic and driven Chief Executive to take us on the next stage in our journey, updating our strategy and growing our reach. We are looking for someone who is self-driven and committed to our values; someone able to demonstrate their ability to grow a charity through fundraising, which they will have extensive experience and previous success in.

We are also looking for a dynamic individual who is confident communicating with people at all levels from volunteers to senior leaders, beneficiaries to funders, in order to build relationships and partnerships to take the charity forward.

If you want to make a real difference to the lives of disabled people, are inspired by the impact sport can have on people’s lives and can help us in building the relationships and partnerships we need to move forward, we would love to hear from you.
 

Role Details

Location: Home based, with regular UK wide travel where required. Although the charity has national reach there is a particular focus on activity in Nottingham, Richard’s home town.

Reports to: Board of trustees Responsible for: Project Managers x 2, Communications Officer, Fundraising Consultant, Volunteers

Hours: Part time – 22.5 hours per week

Flexibility: Flexible working is available; the role will require some evenings and weekends work.

Length of contract: Permanent

Salary range: c. £55,000 (FTE - 33,000 pro rata)

Job Summary

The CEO will be responsible for leading the strategic direction and overall management of the Richard Whitehead Foundation. They will ensure it has a positive impact on enabling disabled people’s ambitions by removing barriers to give disabled people access to the life-changing power of sport. The ideal candidate will be a driven and visionary leader with a strong passion for making a difference.

Key Responsibilities

• Work with the board to review and develop the strategic plan for the Richard Whitehead Foundation.
• Develop lead and manage an operational plan and budget to deliver the strategy
• Proactively build, develop and manage relationships with key stakeholders, including funders, beneficiaries, disability organisations, volunteers, and staff ensuring that the Richard Whitehead Foundation is able to deliver on its objectives.
• To be bold in our ambition to empower disabled people through the power of sport.
• Lead, motivate and inspire the Richard Whitehead Foundation to achieve its goals and objectives, ensuring that the organisation has the right talent and resources to achieve its strategic objectives.
• Develop and implement fundraising strategies to ensure the sustainability, development and delivery of the Richard Whitehead Foundation and future projects, diversifying our income streams and growing overall income. This will include supporter acquisition, funding applications, event management and donor stewardship.
• Develop and oversee a marketing and communications plans
• To have a hands-on approach to progressing the Richard Whitehead Foundation
• Regular contact with trustees most notably the Chair, and President.
• Ensure that the Richard Whitehead Foundation is compliant with all relevant regulations, including those related to fundraising, governance, and charity law. 

Application

Valued Recruitment is working exclusively with The Richard Whitehead Foundation to recruit this pivotal position. We are an ethical recruitment company, intent on hiring inclusively and transparently.

To apply, we welcome a CV and a 2 page (maximum) covering letter addressing your motivation for applying and your experience that is relevant to the role.

Accessibility is incredibly important to us at Valued Recruitment and at The Richard Whitehead Foundation. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know.

No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Thank you for your interest in the position of Chief Executive at the Richard Whitehead Foundation.

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

 

School-Home Support is a dynamic national charity working with children and families to maximise educational opportunities and improve life chances. We exist to ensure every child is able to be at school, ready to learn. Whatever it takes. We partner with schools and families to look beyond the classroom to understand and tackle the issues affecting children’s ability to be at school, ready to learn.

Trusts & Foundations Manager

Full-time, permanent contract

Location: Hybrid working, office based in Stratford, London. 

Salary:  £36,663 to £39,888, depending on experience.

Closing date: 20th June 2025 at 5pm

Please note that applications will be assessed on a rolling basis and interviews may be conducted outside the weeks stated above.

We are recruiting a Trusts and Foundations Manager to join our fundraising team. The post holder will be responsible for raising income from medium and large trusts and foundations giving five and six-figure grants. 

We are looking for someone with significant experience working in trusts and foundations fundraising, with a keen interest in our work to get children back in school and ready to learn. This role would suit someone who is looking to take the next step in their career. Additional support undertaking direct line management for the first time will be available if required.

This is an exciting time to join the team, with the opportunity to build on your current portfolio of existing and warm Trusts, some of which have supported School-Home Support for a number of years. You will need to be a confident, approachable individual with the ability to manage a busy, varied workload. With a keen eye for detail, you must also be able to write concise and persuasive funding applications and reports and build strong relationships, both internally and externally.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives here. 

As an employer we offer:

• Generous annual leave entitlement – 28 days and bank holidays

• Perkbox membership 

• Comprehensive employee wellbeing programme 

• Employee assistance programme

• Life assurance 

• Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the community. 

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Join our team at Child Brain Injury Trust, the UK’s leading charity supporting children and families affected by childhood acquired brain injury.

We are a dedicated team with national reach, offering a unique service that combines expert guidance, emotional support, education and practical help for families facing some of the most challenging moments of their lives. Our work is impactful, rewarding and varied – if you’re looking to join a collaborative, compassionate team where your skills will make a real difference, CBIT is a brilliant place to be.

The Role:

We are looking for a dedicated and organised Trusts and Foundations Officer to join our friendly and supportive team. Reporting to the Trusts and Foundations Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.

You’ll manage your own workload and portfolio of donors, contribute to reporting and impact communications, and help maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.

This is a fantastic opportunity for someone with experience in trust fundraising or someone with relevant, transferable skills looking to move into this area of fundraising.

We’re Looking for Someone Who Is:

• A confident communicator, with strong written and research skills
• Able to manage a varied workload, meet deadlines and adapt to changing priorities
• Empathetic and professional, with a collaborative approach
• Detail-focused and committed to delivering high-quality work
• Passionate about making a difference for children and families affected by brain injury

What We Offer:

• A supportive and inclusive working environment
• Hybrid and flexible working arrangements
• 25 days annual leave, plus your birthday off and office closure over Christmas
• Pension contribution scheme
• Employee Assistance Programme
• A truly values-led organisation where compassion, integrity and innovation shape everything we do
• A chance to make a real impact in a growing and ambitious organisation

Location: Hybrid - with time at our Head Office, Baynards Green, Oxfordshire when required
Hours: Full Time 35hrs per week
Contract: Permanent
Deadline to apply: Monday 30 June at 5pm
Interview date: w/c 7 July 2025 or as and when applications are received
Start date: Ideally starting August/September

Harris Hill has a temporary opening for an Individual Giving Officer to join a lovely charity in Bath, working Hybrid based (1dpw office), on a full time basis, paying £29665 on an hourly basis, plus holiday pay.

You would report to the IG and Membership Manager, and support the planning, development and implementation of the Individual Giving, Membership and Community & Events Fundraising team whilst they recruit permanently.

You’ll help through effective campaign execution, supporter stewardship, reporting, and data management. There will also be a requirement to help with the phone queries. This role also supports the retention and growth of our supporter base. 

Stewardship, retention and development - 80%

Community and Events - 20%

Experience:

An enthusiastic, hard-working team player with excellent interpersonal and relationship-building skills.
Excellent organisation skills, able to manage multiple projects to tight deadlines.
Able to follow procedures, and work accurately, with excellent attention to detail.
Excellent communication skills, both written and verbal, with an engaging and professional telephone manner.
Experience coordinating digital and direct marketing campaigns.
Able to work autonomously and adapt to changing demands in a busy environment.
Numerate, able to produce and interpret reporting and campaign analysis and support on budget management .
Experience of using CRM databases and data handling.
Role requires a Data Barring Service Disclosure (DBS).

Desirable

Experience in Events fundraising.
Experience using a website CMS (content management system) to create or update digital content and donation pages.
Experience of supporter administration.

If you would like to hear more, please apply for a full JD.

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations. 

This role will be responsible for ensuring an effective online presence and supporting wider organisation goals.

The Digital Marketing and Communications Officer reports to and supports the Head of Communications and Marketing in managing the organisation's digital presence, including the website and email marketing. They will also assist in creating targeted communications and collateral to support the fundraising team's efforts and manage essential, basic in-house design needs. 

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

We will be holding interviews on the 9th July 2025. Please let us know in your cover letter if you are unavailable on this day as we might be able to offer an alternative. 
 

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment.

We now have an exciting opportunity for a Programme Manager to manage and develop our successful STEP Forward programme, which focuses specifically on reducing the barriers faced by women refugees and supporting them make informed decisions about their lives and continued integration pathways. This role will focus on developing STEP Forward, building and implementing new initiatives using robust evidence and MEL to improve the programme, securing funding and general management of the programme to ensure it meets KPIs.

About you

We are looking for candidates who have:

• Demonstrable experience of managing livelihoods programming, ideally within the refugee or migration sector
• Demonstrable experience of working on programmes supporting women
• Understanding of the barriers faced by refugee women
• Experience supporting and working alongside delivery partners
• Demonstrable experience of monitoring and evaluation processes
• Experience leading teams and supporting staff development
• Advanced knowledge of and experience using Microsoft Office and CRM databases
• Understanding of the issues and challenges faced by people with experience of forced migration in accessing employment
• Experience in grant management, including reporting requirements and managing budgets
• Proficiency in data analysis and using data to drive decision making
• Strong interpersonal and communication skills, with the ability to build and maintain strong relationships with partners
• Cross-cultural sensitivity

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.

Join Mind in Tower Hamlets, Newham and Redbridge and lead a new phase of fundraising to support people living with mental health challenges. This is a brilliant opportunity to shape our community and corporate fundraising offer—creating engaging campaigns, building strong local partnerships, and generating income that transforms lives.

What You’ll Do

· Develop and deliver community fundraising campaigns and events

· Build partnerships with schools, businesses and local groups

· Grow corporate fundraising and secure sponsorship opportunities

· Recruit and support local fundraisers and volunteers

· Create engaging digital and social content to support fundraising

· Use data to track progress, impact, and supporter engagement

About You

· Proven track record in community and/or corporate fundraising (2+ years)

· Confident communicator who can build strong, lasting relationships

· Creative campaign thinker with excellent organisation skills

· Able to work independently and collaboratively with colleagues and volunteers

· Passionate about mental health and local community impact

Why Join Us?

MindTHNR is a bold, innovative local mental health charity rooted in East London. We’re committed to inclusion, lived experience, and making a lasting difference in the communities we serve.