Supporting officer jobs

We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.

You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.

Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.

Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.

You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.

Your main duties will be in five main areas:

• Designing and delivering regular marketing activity and campaigns
• Product positioning and messaging
• Content and collateral development
• Designing and delivering email and other engagement activity for existing and new customers
• Customer engagement and retention

Please see the attached job description and person specification for further details.

As Senior Corporate Partnerships Manager, you will lead the development and delivery of high-value, strategic partnerships that accelerate our mission. You’ll shape and execute innovative partnership strategies, influence senior stakeholders, and ensure our collaborations deliver measurable impact for both The Charity and our partners.

With a new fundraising strategy in place to grow income over the next six years, corporate partnerships are a critical pillar of our plans. We already have a highly qualified, network-mapped pipeline of prospects, so you’ll join a team ready to hit the ground running. Taking a “story-first” approach, you will lead on presenting a compelling cause with a clear goal: to accelerate a cure for brain tumours.

WHO WE'RE LOOKING FOR:

The ideal candidate will have a strong track record of securing six-and seven-figure partnerships, exceptional relationship-building skills, and strategic leadership experience in a charity or relevant sector. Passionate, collaborative, and impact-driven, you will inspire others and champion innovation to help us move faster towards a cure.

KEY ACCOUNTABILITIES:

Strategic Leadership, Income Generation and Growth

• Drive the corporate partnerships strategy to meet ambitious income targets and support organisational growth.

• Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.

• Contribute to the wider fundraising strategy and organisational objectives, fostering a high-performance and collaborative culture.

• Provide Corporate expertise and knowledge to other teams across The Brain Tumour Charity, working collaboratively to develop new complex and multi-faceted partnerships.

• Develop new ways of working and thinking that take The Brain Tumour Charity’s partnerships to the next level. Supporting and encouraging the team to also develop this entrepreneurial way of working. 

Corporate and Strategic Partnerships

• Develop a clear and compelling case for support for corporate partners, building strategic, long-term partnerships that align with corporate social responsibility objectives and mutual value.

• Use market intelligence and sector insights to design innovative partnership models.

• Refresh and evolve our corporate offering to ensure relevance and impact.

• Lead on securing multi-year, six-figure partnerships

Relationship Management

• Build and manage strategic relationships with senior decision-makers at major UK and global companies.

• Act as a senior ambassador for The Brain Tumour Charity, representing us at industry events and forums.

• Develop compelling, insight-led propositions aligned with partner CSR priorities and shared value goals.

• Develop collaborative relationships with senior staff across The Brain Tumour Charity including executive directors and board members.

• Attend organisational meetings at a senior level that require input and guidance from a Corporate Partnership perspective.

• Manage the involvement of senior staff in the development of priority external strategic relationships. Ensuring senior staff are briefed in advance of meetings and have a clear understanding of proposals being developed

Governance and Performance Management

• Set and monitor income and expenditure budgets for corporate partnerships, reporting on performance to the Head of Philanthropy and Partnerships and other stakeholders.

• Ensure compliance with fundraising regulations, data protection, and ethical standards in all donor and partner activities.

• Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.

Are you looking for a part time role?

We are working exclusively with this social welfare charity to recruit this key role, this is an exciting time to join the charity as they look to deliver their new strategy.

As the Head of Philanthropy and Corporate Partnerships you will inspire, and lead, income generation from corporate partnerships and philanthropists. You will lead and line manage established and high performing teams, creating the culture for them to deliver their very best.

£50,000 pro rata (£40,000 actual), 28 hours per week

The Company:
A passionate charity dedicated to helping people in very difficult circumstances, from family support and counselling, to a free helpline and specialist services.

The Role:
Senor lead for developing pipelines of corporate partners and philanthropists to meet, and exceed, income targets.
Be a key external relationship cultivator, steward, and networker, personally cultivating, stewarding, account managing high value donors, partnerships and Fundraising Board(s).
Preparing senior staff, including Chief Executive, to also steward and nurture future support, donations and partnerships.
Short and long-term planning, prioritisation, income modelling, targets, budgets and reforecasting.
Lead your team to perform well at individual and team level;
Hold 1-2-1 conversations regularly with each team member - minimum quarterly;

The Candidate:
Significant experience leading growth (i.e. £500k+ increase) in income in both, or one of, philanthropy or corporate partnerships
Experience of directly securing and managing high value support and partnerships
Experience of successfully preparing others to also secure such support
Experience of leading and developing high performing teams of fundraisers
High level of experience of using Raisers Edge, or equivalent fundraising database
Experience of developing and implementing fundraising plans, products and events

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Director of Healthcare Operations & Income

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Director of Healthcare Operations & Income

Hybrid 

Full Time/Permanent

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 
About Us 

This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services including our Ambulance Operations and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as SJA Volunteers, and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.  And now with a new strategy and after a review of our current structures were recruiting to a new National Head of Ambulance Operations to help take our delivery to the next level and build our services. 
 
Job Summary 

In a newly refreshed role, were looking for an outstanding individual, someone that will bring robust experience in aligned fields, is used to working in a challenging but rewarding environment, enjoys leadership and is genuinely driven by the cause of St John. 

We have huge ambition at St John to increase our income, reach and impact and as lead Director, you will hold overall responsibility and accountability for the Healthcare Operations Directorate encompassing Event Healthcare, Ambulance Operations and Community Healthcare delivery. You will drive the commercial ambition of your portfolio, shaping strategy, setting direction, and delivering against stretching targets. You’ll work closely with volunteer leaders across the organisation, forging strong partnerships that strengthen our impact and help us build new community centred healthcare provision. 

You will take the lead on our engagement with the Care Quality Commission (CQC) and key external partners, regulators, stakeholders and commissioners, including Event Customers, ICBs, Trusts and the wider NHS. Central to the role is championing innovative, high quality, patient centred services that are reliable, financially viable, effective and continuously improving. You will provide visible, motivational leadership across your directorate, embedding our HEART values and positioning our services as an employer of choice beyond the NHS. Alongside fellow leaders, you will share collective responsibility for delivering the charity’s strategic objectives, while confidently managing a significant P&L of approximately £20m+.

About You 

You will be degree‑educated (with a relevant master’s desirable), ideally hold a clinical qualification such as Registered Paramedic. You’ll bring substantial senior leadership experience in large, complex organisations, with a strong track record in delivering ambulance or health service strategies, leading in CQC‑regulated environments, and managing a commercial operation of £20m+ with full P&L accountability. You’ll have experience shaping effective policies and processes, leading large staff and volunteer teams, and delivering complex change programmes. Exceptional interpersonal, influencing and people‑centred leadership skills, underpinned by emotional intelligence and collaboration, are essential.

About the Role 

• To lead and hold overall responsibility and accountability for our major services including Event Healthcare, Ambulance Operations and Community Healthcare delivery.
• To hold overall accountability for a significant P&L and ensure adherence to plan
• To ensure that our services are patient focused, responsive, safe, effective, well led, and sustainable, and hold overall accountability for CQC leadership and the highest standards of delivery.
• To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
• Inspire excellence, compassion and commitment in your leadership team
• In collaboration with key colleagues, lead on the development of effective business and commercial development and marketing strategies that drive revenue surplus, enhance market share, and strengthen brand value.   
• Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams, including Events and Ambulance Operations, and the business and to ensure we meet compliance of all Healthcare Operations contracts, continually measuring and acting on customer/stakeholder feedback
• Cultivate relationships with external stakeholders, partners and customers (including key Event customers, Association of Ambulance Chief Executives (AACE), ICB’s, and NHS England), ensuring the Charity is well positioned to capitalise on potential business and funding opportunities

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

Complaints Resolution Partner

A place to create moments that matter

Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.

You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.

You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.

By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.

Salary

The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

A place to build a future

We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards, here’s what you can look forward to:

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.

We’re Committed to Inclusion

We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.

Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.

Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-226 303

Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.

As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service.  You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.

To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.

In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.

At the UK Committee for UNICEF (UNICEF UK), we put children first. We inspire and engage supporters to raise funds, amplify children’s voices and drive change that transforms lives. Our diverse, passionate and determined team upholds the UN Convention on the Rights of the Child (UNCRC) for children everywhere, including here in the UK. We believe deeply in the power of an inclusive workplace - one where colleagues feel fulfilled, connected to our mission and motivated to do their best for children. This belief is the foundation of high performance and at the heart of this role.

UNICEF UK is now seeking an exceptional Director of People and Culture. This is a defining opportunity to shape our culture, strengthen our workforce strategy and ensure UNICEF UK remains an employer of choice for people committed to creating a better world for children.

As Director of People and Culture you will lead the People function with clarity, compassion and purpose, embedding diversity, equity & inclusion, wellbeing and high-performance into every aspect of our work.

You will provide strategic leadership across UNICEF UK, advising the Chief Executive, Executive Team and Board on all people-related matters and shaping a People Plan that aligns with our mission and future direction. As an active member of the Strategic Leadership Group, you will guide organisational change that strengthens effectiveness, sustainability and adaptability.

A core part of your role will be championing an inclusive, values driven culture where wellbeing is prioritised and colleagues feel empowered to perform at their best. You will lead strategic workforce planning to attract, develop and retain diverse talent, overseeing leadership development and succession planning to build capability and confidence at every level. You will also ensure performance and reward frameworks motivate excellence and support growth and enhance the overall employee experience by strengthening engagement, ensuring compliance with employment law, overseeing our office environment and leading our approach to health, safety and wellbeing.

This is a critical appointment for UNICEF UK and we are seeking a senior people leader with a proven track record of leading and developing a multidisciplinary People function at strategic level. You will bring experience of partnering with Boards and Executive Teams as a trusted advisor, leading significant organisational and cultural change and shaping leadership capability. Your understanding of workplace transformation and the power of people data to drive performance will be underpinned by a deep commitment to embedding equity, diversity and inclusion Combining strong commercial awareness with evidence-based judgement, you will bring expertise in organisational design, workforce planning, employee relations and UK employment law. You will also appreciate the power and value of collaborative leadership, be willing to contribute beyond your functional remit

If you are mission-driven leader who is motivated by children’s rights, inspired by UNICEF UK’s values and ready to help build a workplace where colleagues feel empowered, supported and united in creating a better world for every child, then we would love to hear from you.

For further information, including to access the recruitment pack, and details of how to apply, please contact our recruitment partners at Morgan Law

Closing date for applications is Monday, 23 February 2026 at 11.59pm

 

Finance Manager

Age UK Redbridge, Barking and Havering

Salary: £15,291 actual (£38,229 Full time equivalent)

Post: Part-time 14hrs/week

Location: Ilford (hybrid working available)

Closing date: Monday 9th March 2026, by 12pm

Interview date: Friday 13th March 2026

Age UK Redbridge, Barking and Havering is looking for a Finance Manager to take lead responsibility for the effective financial management of the organisation and ensure financial and accounting functions, supported through Quickbooks (or such other future software package), are discharged effectively.

Main responsibilities include entering all transactions in the appropriate ledgers and undertaking bank account reconciliations, preparing monthly and quarterly cost centre management accounts and reports in the required format as well as preparing yearend accounts for the charity and any associated trading companies for the annual audit.

The post holder will be maintain existing Quickbooks reports and write new ones as required, including reports for budgetary control that can be accessed by senior managers. To role also involves the processing of the monthly payroll by liaising with our payroll contractor to ensure timely payment of staff salaries, inland revenue payments and pension contributions and liaison with auditors during the annual audit and any other work required of them by the charity.

We are looking for individuals trained in Quickbooks accounting package who possess an accounting/bookkeeping qualification or equivalent experience. The post also requires demonstrable experience of financial management preferably gained within a charity or social enterprise setting, an understanding of Charity financial management and knowledge of Microsoft office and Quickbooks accounts experience.

In addition we are looking for good financial skills including financial modelling, management accounts and proper application of financial controls, expertise at pricing/unit costing/marginal costing as well as excellent organisational, business planning and budgeting skills. Excellent interpersonal skills including the ability to interpret and communicate complex financial information to service managers are also required.

To apply: Please check our website for further details and a full application pack Look under work for Us

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

About The Baby Bank Alliance

The Baby Bank Alliance (BBA) supports and advocates for a community of over 400 UK baby banks, working to ensure babies and children have the essentials they need to thrive.

Founded by Save the Children, Purposeful Ventures, Little Village and Bristol Baby Bank Network. BBA is currently co-incubated  by Save the Children UK and Purposeful Ventures, who provide expertise, capacity and resource. This role will be employed through Purposeful Ventures, and home working options are available.

It is an exciting moment in BBA’s development as we grow our profile, strengthen the UK’s baby bank network and build towards independence as a charity.

The Baby Bank Alliance exists to:

• Increase access to funds and goods through national partnerships and economies of scale, unlocking donations otherwise unavailable to baby banks.
• Grow a strong baby bank community, providing connection, tailored training and peer support.
• Boost the national profile of baby banks, increasing public awareness and understanding in order to drive support and change.
• Amplify the voices of baby banks to become a trusted collective voice on baby banks and child poverty.
• Build a resilient, well-governed organisation capable of long-term positive impact.

About the Senior Communications Lead

The Senior Communications Lead is a senior, hands-on leadership role, reporting to the Executive Lead, and responsible for shaping and delivering BBA’s cross-channel communications strategy. Working closely with the Executive Lead and team, you will drive increased awareness and understanding of baby banks, ensuring communications actively enable BBA’s wider goals around funding, partnerships and sector influence. 

Average UK awareness of baby banks currently sits at around 33%. Building on successful national partnerships (including IKEA and ITV’s Lorraine), this role will take BBA’s profile to the next level, embedding baby bank experiences and voices at the heart of everything we do. 

As a co-incubated organisation, developed with and for baby banks, strong experience of effective collaboration and understanding of the issues that baby banks are addressing, and facing themselves, is fundamental. 

You will oversee all communications activity across BBA, line manage the Communications Manager and task manage the Communications and Projects Officer, and build a small but high-impact communications function from the ground up within a resource-constrained, fast-moving organisation. Collaborating with teams at BBA’s incubating partners, Save the Children and Purposeful Ventures, will be key.

Please download the full job description on the Purposeful Ventures website.

Key Performance Outcomes

Strategy and Leadership

• Develop and deliver a clear, ambitious communications strategy aligned to BBA’s organisational OKRs, and with the experiences of baby banks at its heart
• Lead a focused awareness strategy utilising earned and owned media to significantly increase understanding of baby banks among priority audiences (including ABC1 women aged 35–55).
• Set, track and report against communications OKRs, providing clear insight to the Executive Lead and Venture Board.
• Support the Executive Lead to set the communications budget, making recommendations on limited resource allocation to effectively to maximise impact.
• Work closely with the Senior Community Lead and Partnerships & Fundraising Manager to integrate plans and maximise impact. 

Messaging and Storytelling

• Ensure the voices and experiences of baby banks and the families they support are central to all communications, utilising data and case studies to define compelling messages.
• Use insight and evidence to test, refine and strengthen communications activity over time.

 Partnerships and Influence

• Build and manage strategic, influential relationships with pro-bono and paid agencies and partners, in order to increase awareness.
• Leverage your networks to maximise earned and owned media opportunities.
• Support the BBA Partnerships & Fundraising Manager to develop effective strategic partnerships that will raise the profile of UK baby banks.
• Maintain strong working relationships with communications teams at Save the Children UK and Purposeful Ventures, collaborating on projects with shared outcomes for baby banks.

Press, Media and Digital

• Oversee proactive and reactive media activity in line with the communications strategy.
• Collaborate with Save the Children UK to explore and deliver brand ambassador opportunities.
• Support the development and delivery of an effective and engaging social media strategy.
• Ensure messaging is consistent, compelling and aligned across channels.

Brand Stewardship

• Champion and strengthen the BBA brand, ensuring clarity and consistency, and keeping baby banks at the heart of everything we do.
• Equip staff and partners with clear guidance on tone of voice, messaging and visual identity to communicate the brand effectively and accurately.
• Oversee the maintenance and development of brand assets, including the BBA website.
• Ensure all communications are developed through a strong DEI and accessibility lens.

Evaluation and Governance

• Lead on measuring communications impact and translating learning into action.
• Support the Executive Lead and Venture Board reporting with clear, timely and actionable updates.

Line Management and Leadership

• Line-manage the Communications Manager and support task management of the Projects & Communications Officer.
• Build a positive, motivating team culture with clear expectations and autonomy.
• Manage third-party contractors (e.g. creative, design, film, PR) with strong briefs and oversight.

About You

You are a senior communications leader who combines strategic clarity with a willingness to roll up your sleeves. You thrive in early-stage or start-up environments, are confident working with limited budgets, and know how to prioritise for impact.

You are collaborative, persuasive and credible, with a strong instinct for storytelling that centres lived experience. You are equally comfortable shaping strategy, managing stakeholders, and delivering hands-on communications work.

Above all, you are motivated by the impact that baby banks deliver to their communities, making sure that children have the essentials to thrive.

Benefits 

• The opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
• 27 days annual leave plus bank holidays, increasing to 29 days after two years’ service, then to 30 days after three years’ service (pro rata for part-time employees).
• A flexible working culture that champions both impact and balance, combined with real flexibility to support your wellbeing, personal commitments and life outside work.
• A strong commitment to your growth, with support to help you excel professionally and advance your career.
• Access to discount schemes with leading retailers, leisure and travel brands, as well as companies local to our office.
• Access to an Employee Assistance Programme for information, support and counselling.

How to apply

Please follow the Apply link on our careers page to submit your CV and expression of interest. 

The CV should be no longer than 2-sides of A4 and the expression of interest no longer than 400 words. In your expression of interest, please include an example of a communications initiative, campaign or partnership you have led that demonstrates your ability to deliver meaningful impact with constrained resources, in an early stage or start-up environment. 

This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email.

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Purposeful Ventures is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. 

Key Responsibilities

As our Website Lead, you will: 

• Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
• Work closely with internal partners to develop new pages, sections and features
• Lead a programme of ongoing content review and user training across the organisation
• Produce regular website analytics reports and deliver insight-driven recommendations
• Ensure consistent branding, accessibility and outstanding user experience
• Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
• Plan and prioritise technical projects with our Digital Services (IT) team

About You

This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.

You’ll bring:

• Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
• A solid understanding of HTML and confidence working with developers and IT colleagues
• Experience overseeing the day-to-day running of a large website
• Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
• Excellent organisational ability and the skills to manage multiple concurrent projects
• Strong written and verbal communication skills
• Experience managing or mentoring others (highly desirable)
• A proactive, collaborative approach to working across teams
• Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users

Harris Hill is delighted to be working in partnership with Internet Matters to recruit an exceptional Strategy & Fundraising Director to lead commercial growth and help shape a safer digital world for children.

Salary: £80,000 – £85,000
Location: Hybrid – Blackfriars, London (2 days office-based per week)
Contract: Permanent, full-time

Internet Matters is a not-for-profit organisation dedicated to helping families keep children safe online. Founded by BT, Sky, TalkTalk and Virgin Media O2, and now supported by partners including TikTok, Samsung and Roblox, the organisation is a trusted voice in online safety, reaching over 10 million users globally each year.

This is a pivotal leadership role, reporting directly to the CEO and sitting on the senior management team. You will lead the organisation’s commercial and fundraising strategy, ensuring long-term financial sustainability while driving innovative partnerships and funding opportunities across corporate, grant, philanthropic and international income streams.

Key responsibilities include:

• Developing and leading Internet Matters’ overall commercial and fundraising strategy
• Growing and managing a high-value partnership pipeline with major commercial organisations
• Creating compelling partnership propositions aligned with mission and partner goals
• Identifying and securing grant, project and philanthropic funding opportunities
• Leading strategic initiatives from concept through to delivery
• Working closely with internal teams across Digital & Content, Research & Policy and Partnerships & Marketing

We are seeking a commercially astute and strategic leader with:

• Significant experience in strategy, planning or commercial development roles
• A strong track record of delivering material income growth or commercial impact
• Exceptional relationship-building and influencing skills at senior levels
• Experience developing propositions, business cases and pricing models
• A collaborative leadership style suited to a small, agile and mission-driven organisation

Experience in corporate fundraising or social impact partnerships is desirable but not essential. What matters most is your ability to think creatively, build meaningful partnerships and drive sustainable growth in support of a powerful social mission.

In return, you will join a respected and influential organisation at a time of growing national and global relevance, with the opportunity to work alongside some of the world’s largest consumer brands on critical issues affecting children’s wellbeing online.

For the full job pack, please send your CV to

Deadline: Wednesday 18th February at 9am

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are partnering with a complex, global charity operating across multiple jurisdictions, with an established international board structure and affiliated entities worldwide. The organisation delivers mission-driven impact at scale and requires robust, well-structured governance to support its global operations and regulatory responsibilities.

During a transitional period, they are seeking an experienced Interim Governance Specialist / Governance Lead to ensure continuity of governance oversight and board operations.

The Role

Working closely with the CEO, trustees and senior leadership team, you will oversee governance frameworks across the UK charity and its international affiliates. You will manage board and committee processes, provide expert governance advice, and ensure legal, regulatory and compliance risks are appropriately managed within a complex global structure.

Key Responsibilities

• Maintain and oversee governance policies and frameworks
• Manage International Board and Committee meeting cycles, including agendas, papers and minutes
• Provide strategic governance advice to trustees and senior stakeholders
• Ensure compliance with UK charity governance requirements
• Support oversight of legal, regulatory and contractual risk
• Promote strong governance standards across a geographically diverse organisation

About You

• Strong understanding of UK charity governance requirements
• Experience advising trustee boards and sub-committees at a strategic level
• Proven ability to manage complex board processes
• Excellent stakeholder engagement and communication skills
• Strong organisational and problem-solving capabilities
• Experience working across international or multi-jurisdictional structures is desirable

This is a high-impact interim role within a values-led, globally connected charity environment, offering a flexible remote-first culture and the opportunity to operate at board level.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Finance and Resource Director

Location: Hull - hybrid working available
Contract Type: Permanent
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000

• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.

We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.

The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.

Company Overview

This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.

Position Overview

As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.

Responsibilities

• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.

Requirements

• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.

Benefits

• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.

Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.

Commitment to Diversity

The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.

How to Apply

Please send your CV for consideration by the closing date

Closing date: Monday 23rd February at 12 noon
Interviews: Wednesday 25th February - most likely onsite. Possible second interview w/c 2nd March.

Your new company
My client is a small London-based charity.
Your new role
The role is Financial Accountant on a permanent basis. This is a busy role and will include the following:
Raise sales invoices for recharge of costs and other budget holder requests
Carry out review and reconciliation of aged debtors to ensure amounts owed are kept to a minimum and, where necessary, budget holders are informed of outstanding amounts due
Review bank statements daily to ensure all income is reported to budget holders in a timely and accurate manner
Post all income transactions to accounting software on a timely basis
Ensure all supplier invoices received are sent to the appropriate budget holder for approval and coding, before filing electronically and posting to the accounts
Creating BACs Payment runs on a timely basis by collating all required information, entering details on the bank payment website, and notifying bank account signatories promptly
Ensure all payments are posted to accounting software on a timely basis
Review of creditors ledger and liaison with suppliers
Collate all staff expense claims, ensuring that all claims have sufficient supporting documentation, been appropriately authorised and coded
Complete monthly bank reconciliations for all accounts.
Reconcile petty cash and currency balances
Perform all other functions required to bring the accounts to trial balance monthly
Assist the Finance Director to produce timely and relevant management accounts
Ensure financial records are accurately maintained and ready for the annual external audit.
Provide required audit schedules including prepayment, accruals and deferral lists
Management of Fixed Asset register
What you'll need to succeed
In order to succeed, you will need previous experience in financial accounting, as well as strong systems experience. If you were studying for a professional qualification, this would also be an advantage. Excellent communication skills, and the ability to build strong internal relationships are also key.
What you'll get in return
In return, you will have the opportunity to work in a small and supportive team in a varied and fulfilling role.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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