Time to change jobs in Bloomsbury, greater london

Business Process Transformation Lead (Fundraising / Nonprofit)

Contract: 9 months (with potential extension)
Location: Remote (within 3 hours of GMT)
Organisation: Animals Asia Foundation

Animals Asia is delivering a major Business Process Transformation Project at an important moment in our global growth. We are seeking an experienced consultant or freelancer to lead the technical delivery and management of this work, helping us redesign core fundraising processes and build long-term capability across our global Supporter Engagement function.

About Animals Asia

Our Supporter Engagement Department is progressive and ambitious. Last year, our income grew by over 30%, and we have now launched our new 3–5 year strategic plan. We are moving towards a data-led Customer Experience model, combining relationship fundraising with innovation in technology, data and supporter journeys to create strong, meaningful engagement with supporters around the world.

You will join a talented and dedicated international team at a time of investment and organisational transformation. This is a unique opportunity to shape how global fundraising operations work and to leave a long-lasting, positive impact for animals through improved supporter experience and stronger internal systems.

This role will support operational transformation across all areas of Supporter Engagement, including Gift Processing, Data and Insight, Communications, Individual Giving, Supporter Care, Technology and Philanthropy.

The Role

We are looking for a consultant who can turn ambition into action by reducing operational debt, tackling manual processes, and creating scalable, efficient ways of working. This is a hands-on role, working directly with teams across the organisation to design, test and implement new business processes.

Key Responsibilities

1. Transform core fundraising business processes

• Map current (“as is”) processes, supporter journeys and touchpoints
• Identify inefficiencies and design future-state (“to be”) workflows aligned with transformation goals
• Apply process improvement methodologies to streamline operations
• Create clear documentation for all redesigned processes and workflows
• Work closely with the Head of Technology to translate business needs into technical requirements
• Test, refine and support implementation of new processes with stakeholders

2. Project manage and champion a process-led approach

• Act as project lead, following our internal project governance approach
• Plan and facilitate workshops to gather requirements, assess options and develop process models
• Support organisational change with communication planning and stakeholder engagement
• Present clear, compelling recommendations to influence cross-functional teams
• Encourage collaboration to ensure new processes are embedded and sustainable

3. Build long-term process management capability

• Recommend tools and technology to support ongoing process management
• Work with key stakeholders to improve their process management skills
• Implement best practice standards for process mapping and documentation

Essential Requirements

• Significant experience in fundraising process mapping, redesign and implementation
• Strong written and verbal communication skills
• Ability to facilitate detailed, productive workshops
• Proven experience as a project manager
• Change management expertise, including supporting teams through new ways of working
• Flexibility to attend meetings and workshops with our global team outside standard office hours (particularly mornings)

Location

Remote, ideally within 3 hours of GMT.

How to Apply

Please submit your expression of interest, including:
• Your CV
• A short personal statement (maximum one page) outlining how you would approach the project and how your experience meets the requirements
• Your day rate
• The number of days per week you can commit
• Your earliest available start date
• Confirmation that you are open to a nine-month contract (with potential extension)

If you anticipate any issues meeting the deadline, please let us know so an alternative can be agreed.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing inequality.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.

Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.

We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.

Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.

We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.

If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.

Closing date: 13th March 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

As PR and Communications Officer, you will work with a team of PR and Communications professionals to identify and maximise opportunities to raise our profile and highlight the difference The Royal Marsden Cancer Charity makes to cancer patients everywhere.

· Chelsea, Greater London (Hybrid)

· £31,000 - £33,500

· Full time

· Permanent

Job description

The PR and Communications Officer will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, the role will help to showcase the Charity’s impact on people affected by cancer in the UK and globally, while supporting fundraising activity across all income streams.

The PR and Communications Officer will support the Senior PR and Communications Officer in writing content for relevant in‑house magazine titles, along with using their communications expertise, with guidance from the wider PR and Communications Team, to help promote community fundraising events, corporate partnerships, major donor events and fundraising campaigns.

This a fantastic opportunity for an organised, detail-focused individual with excellent writing skills to help raise awareness of the Charity, making a meaningful difference to people with cancer.

What you’ll be doing  

· Working with the PR and Communications Team to maximise opportunities to promote the Charity’s funding of life-saving research to develop new treatments which have global impact.

· Supporting a comprehensive media service which includes the proactive sell in of positive stories about the work of the Charity.

· Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.

· With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.

· Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.

What we’re looking for

You’ll be an exceptional team player with:

· Relevant media relations experience, including experience of crafting tailored pitches for media outlets.

· Proven track record of delivering compelling copy, in the right tone and to deadline.

· Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.

· Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.

· Experience of managing stakeholders both within and outside an organisation, at all levels.

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

What we offer

· Hybrid working between home and Chelsea with occasional travel to Sutton

· Flexible working around our core hours of 10am to 4pm

· 27 days annual leave rising with length of service

· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

· Training, support and development opportunities

· Access to the blue light discount scheme and other discounts opportunities

· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion matters

 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

 

How to apply

Please submit a cover letter highlighting how you meet the person specification along with your CV. 

Please submit your application on CharityJob as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is Wednesday 4 March 2026.

Be part of a life-changing programme helping young people from underrepresented backgrounds take their next step into meaningful employment.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering our flagship I AM CHANGE career development journey.

This is a hands-on, people-focused role supporting the smooth delivery of workshops, mentoring and cohort experiences. You’ll work closely with participants, facilitators and the Programme Manager to ensure every session runs brilliantly and every young person feels supported, confident and work-ready. If you’re passionate about social mobility, youth empowerment and creating real opportunity, this is an exciting chance to make a tangible impact.

Our client's vision is to create 'a world where seafarers and their families are valued and free of need and disadvantage.' They have been improving the lives of seafarers and their families since 1917, when they launched as the King George's Fund for Sailors.

Today, the Charity is a forward-looking charity, building on past successes and expanding their capabilities to make a  lasting difference for seafarers.

Prospectus is delighted to be working with the Charity to recruit a Transformation Lead to partner with the Leadership Team on a programme of organisational growth and accompanying cultural change.

The Role

Working closely with the Chief Executive, Leadership Team and Board of Trustees, this role will drive meaningful, sustainable transformation across the organisation. This is a highly visible, impact and fundraising driven role. The holder will play a pivotal role in shaping the future of this purpose-driven charity at a key time in its journey.

This role will have priority access to the Leadership Team and staff, as required. It will benefit from the Trustee Board's experience and hands-on support via the Chief Executive, will attend planning and SLT meetings, and participate in staff and Trustee meetings whenever needed.

As Transformation Lead, this person will ensure that the charity's strategic vision translates into a clear action plan with measurable impact. The role will align people, processes, systems and culture to strengthen fundraising  performance, enabling the charity to deliver vital continued financial support to the maritime welfare sector.

Proven experience of success in a sales or fundraising driven background is vital, as is the ability to implement organisational change initiatives, bringing clarity to complexity and pace to delivery. Working closely with senior leaders and Trustees, the holder will provide data-driven insight, robust challenges and practical solutions. This role's influence will extend across all functions, embedding a culture of accountability, innovation and growth.

This is an excellent opportunity to make a real difference to the work of the organisation and to achieve lasting change and enhancement to the services it provides.

The Person

The successful candidate will be a strategic, values-driven leader with the credibility and confidence to operate at the senior level. They will have substantial change management and organisational transformation experience and will combine sharp analytical thinking and sales/fundraising experience, with emotional intelligence.

This person will lead by example and will be experienced in mobilising others around cultural change and navigating complex transformation processes. This person will have led on a successful programme of organisational and cultural transformation, ideally in a sales, grant-making or charity fundraising setting.

What sets the successful candidate apart is the ability to work cross-functionally and deliver sustainable change. Experience within the charity or public sector would be advantageous, alongside a genuine passion for social impact.

This person will be an exceptional communicator and influencer, capable of building trust at all levels. Collaborative, inclusive and adaptable, they will thrive in environments that require both strategic oversight and hands-on delivery.

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About the role

Gambling Harm UK is recruiting two Regional Public Health Systems Change Leads to support the development and embedding of a public health approach to gambling harm prevention and early intervention across England.

This is a strategic, system facing role rather than a frontline delivery post. You will work with health, social care and wider public sector partners to influence how systems recognise, prioritise and respond to gambling related harms. The role focuses on partnership development, facilitation and implementation support, helping partners adopt evidence-based guidance, reduce stigma and shame, and embed sustainable system responses.

You will act as a regional lead for programme delivery, supporting place-based implementation and contributing to national learning.

Location: Home based with national travel across England

What you will do

• Develop and maintain strategic relationships with Integrated Care Boards, primary care, NHS providers, local authorities, Healthwatch organisations and voluntary sector partners. 
• Support the adoption and implementation of NICE guidance on gambling related harms within local systems
• Facilitate cross sector partnership working to strengthen prevention, early identification and safeguarding responses. 
• Use strong networking, influencing and facilitation skills to bring partners together around shared priorities
• Support workforce development approaches including local champion and cascade models
• Support narrative change activity to reduce stigma and shame associated with gambling harm and improve safe disclosure
• Ensure lived experience insight meaningfully informs system design, training and implementation
• Contribute to learning, evaluation and sharing what works across different local and system contexts
• Support partners to embed change into routine practice beyond the life of the programme

About you

You will have experience working within or alongside complex public sector systems and be comfortable influencing change without formal authority. You will be confident building and sustaining professional networks, able to navigate complexity, and skilled at translating evidence into practical system level action.

Essential

• Experience of working with health, local government, social care or related public sector systems
• Experience of supporting system change, service improvement or partnership working
• Strong networking, communication and relationship building skills
• Understanding of public health approaches, prevention and health inequalities
• Ability to work independently while collaborating effectively across organisational boundaries

Desirable

• Lived experience of gambling related harm, including experience of having gambled with harm or being affected by someone else’s gambling
• Experience supporting the implementation of NICE guidance or similar evidence based frameworks
• Knowledge of safeguarding, trauma informed practice or related policy areas
• Experience of working with lived experience insight in service or system design
• Knowledge of gambling related harms or related behavioural health issues

Why work with us

Gambling Harm UK is an independent charity working to reduce gambling related harms through evidence based, public health and system level approaches. We centre lived experience, challenge stigma and shame, and are committed to addressing inequalities and the commercial determinants of harm.

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

The Route to a Million Campaign

This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.

Head of Philanthropy and Partnerships

We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.

As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.

This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.

Contract: Full time (35 hours per week), Permanent

Salary: £60K (+£2K London weighting if applicable)

Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

A respected national organisation within the education sector is looking to recruit a People Change Officer to join their People & Workplace team on a fixed-term basis.
This is a fantastic opportunity for an experienced HR professional with exposure to organisational change, restructuring, or workforce transitions who is looking to play a key role in supporting people through change in a structured, compliant, and people-focused way.
The Role
Job title: People Change Officer
Location: Victoria, London (SW1) / Hybrid – 6 days per month in the office
Contract: Full-time | 35 hours per week | Fixed-term to 30 September 2026 (with potential short extension)
Salary: £37,150 per annum £1,000 London Allowance
Reporting to a People Business Partner, you’ll be responsible for coordinating and supporting organisational change processes, including redeployment and redundancy consultations. You’ll ensure processes are delivered smoothly, professionally, and in line with legislation and best practice.
This is a hands-on role requiring strong administration skills, emotional intelligence, and the ability to balance empathy with professional boundaries.
Key responsibilities will include:

• Supporting managers with employee consultations and conducting one-to-one consultation meetings
• Drafting letters and formal communications relating to organisational change
• Maintaining accurate records across HR systems (including Personio) and spreadsheets
• Providing guidance and support to employees navigating change processes
• Coordinating payroll changes, contract amendments, redeployment updates, and redundancy calculations
• Managing shared inbox queries and responding to change-related questions
• Supporting the planning and scheduling of consultation meetings and feedback sessions
• Maintaining project documentation, action logs, and risk registers
• Monitoring and reporting on progress across change initiatives
• Using AI-powered tools to draft and personalise clear, human-centred communications
• Supporting wider workplace activities during in-office days

The skills you will bring to the role:

• Proven experience in HR coordination, ideally within a change, restructuring, or redundancy context
• Experience supporting organisational change projects, including documentation and communications
• Strong written communication skills and high attention to detail
• Experience supporting payroll processes and contract changes
• Confidence managing multiple priorities and maintaining strict confidentiality
• Experience providing guidance and support to employees
• Familiarity with HR systems (Personio or similar) and reporting tools
• Experience managing shared inboxes or similar workflows
• An interest in, or willingness to use, AI and digital tools to enhance HR processes

You’ll also be professional, approachable, and collaborative, with the emotional intelligence required to support individuals through potentially sensitive situations.
Why should you apply?
This is an opportunity to join a values-driven organisation that plays an important role in supporting the education and training workforce across England. You’ll be part of a supportive People team, contributing to meaningful organisational initiatives while developing your experience in change coordination within a well-structured environment.
How to apply
To apply for the position of People Change Officer through TPP Recruitment please send your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Lead a flagship programme that supports young people from underrepresented backgrounds into meaningful, sustainable careers.
Join 20/20 Levels as our Programme Manager for I AM CHANGE and drive delivery, quality and growth at scale.

This is a rare opportunity to take full ownership of an established, high-impact career development programme operating across London and online. You will lead cohorts from recruitment to graduation, manage facilitators and mentors, build relationships with employers, and ensure participants gain the confidence, skills and networks needed to thrive in the workplace.

We are looking for a strong programme leader who combines operational excellence with heart. Someone who can create safe, aspirational environments for young people while holding high expectations around attendance, progression and results. You will be trusted to manage performance, budgets, partnerships and data, using insight to continuously improve delivery and demonstrate impact to funders and stakeholders.

If you are passionate about social mobility, experienced in employability or youth development, and ready to lead a programme that changes lives every day, we would love to hear from you.

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £17, 398 pro rata (£29,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Hybrid working. In-person at London Kings Cross and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing  and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

OUR VALUES IN PRACTICE 

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

Areas of work and responsibility

• Administrative Support to the Gestalt Centre CEO
• Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
• Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
• Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
• Provide administrative support to the organising and running fundraising activities and events.
• Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. 
• Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
• Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
• Office team support such as reception/admin cover or support with events, as and when occasionally required.
• Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Key Competencies and Qualities

• Educated to degree level or equivalent with good English and Maths.
• Experience working with and assisting senior leadership professionals.
• Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
• Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Excellent attention to detail and confident with numbers.
• Good working knowledge and experience of databases and online administration systems, including information and files management.
• Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
• Able to work collaboratively and independently on own initiative.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
• Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
• Preferably experience working within an educational, training or therapy setting (desirable).

We are now looking for an HR Business Partner to join us on a permanent, full-time basis, working 35 hours per week in a hybrid model.

The Benefits

- Salary of £54,438 - £67,692
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Flexible hybrid working options
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)

This is an exciting opportunity for an experienced and CIPD-qualified, strategic-level HR practitioner with strong generalist and change management expertise to support our exceptional organisation at a vital point in our evolution.

You will have the chance to make a real and positive impact whilst further developing your expertise in the DEI field, ensuring your portfolio is supported in this vital area by practical experience.

What's more, you will discover an organisation that is built on the pillars of standing up, speaking out, innovating, and collaborating, making it the perfect environment to build on DEI initiatives and drive positive change.

Your Role

As an HR Business Partner, you will shape and deliver an HR strategy that supports our manifesto and operational priorities, with a particular focus on Diversity, Equity and Inclusion (DEI).

Specifically, you will deliver guidance and advice across the HR spectrum and employee lifecycle, getting involved in everything from employee relations to recruitment, as well as supporting organisational change. You will identify key people issues, contribute to policy development and coach managers to navigate complex situations with confidence and empathy.

Spending a significant proportion of your time focused on diversity, equity and inclusion, you will utilise your specialist expertise to deliver meaningful impact to our organisation. You will work with staff forums and governance groups to embed sustainable change, and develop, drive and measure progress against our DEI agenda.

Additionally, you will:

- Partner with leaders to deliver consistent, strategic and operational advice
- Advise on complex employee relations matters, including grievances, complaints, casework and high-risk cases
- Support the Director of People and other leaders on change initiatives
- Evaluate and develop performance management processes and tools
- Provide support to managers and employees to identify L&D support
- Use HR and DEI data to inform evidence-based interventions

About You

To be considered as an HR Business Partner, you will need:

- Proven experience in a complex HR generalist role, across the whole HR lifecycle
- CIPD level 7 (completed or working towards) or equivalent experience, with experience of working within a complex, changing matrix-managed organisation
- Significant experience supporting and managing change initiatives in a dynamic organisational context
- Proactive and collaborative, with a solutions-focused approach and demonstrated problem-solving skills
- Working knowledge of UK employment law
- Proven experience in a DEI-focused role, or leading DEI initiatives as part of a broader role
- Proven track record in coaching and developing managers to resolve issues and lead with empathy
- Adaptive and open-minded, with a willingness to learn and evolve
- Proven ability to collect and analyse HR and DEI data and use it to shape effective HR interventions
- Excellent organisational skills for self and others under own oversight
- Demonstrable commitment to IIED’s mission and core values, particularly around diversity, equity and inclusion (DEI), and sustainability
- Fluency in English and very good verbal and written communication skills

A DBS check will be required for this role.

The closing date for this role is 8th March 2026.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Brief role description ​

The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.​

​In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.​

​The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.​

​There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.

Some of your responsibilities as a People and Systems Administrator will include:

• Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening

• Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees

• Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially

• Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed

• Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents

• Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function

• Identifying issues or improvements in processes and raising them with the People Team where appropriate

We are looking for someone who has:

• A proactive and self-motivated approach, with the ability to work independently as well as part of a team

• A minimum of 5 GCSEs (or equivalent) at Grade C or above

• At least 3 years’ experience in a relevant role

• CIPD Level 3, or a willingness to work towards it.

Interested? Want to know more about the Charity? Check our website.

Eager to know more about the role? Have a look at the Job Description.

What’s in it for you? Check out our Benefits on our website.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

It’s an exciting time to join WWT London Wetland Centre.

Experience & Engagement Manager
Salary: £45,602.00 per annum
Contract: Permanent
Work Pattern: Full Time (The role includes regular weekend and public holiday working, with occasional evenings).
Location: WWT London Wetland Centre, SW13. Some travel to other WWT sites may be required.

About The Role

WWT London is entering an ambitious new phase. As we develop a new strategy for the centre, we’re creating bold, engaging experiences that attract more visitors, reach more diverse audiences, and champion the power of wetlands to even more people.

We’re seeking an Experience and Engagement Manager to lead our talented Experience & Engagement team, building on our success to date and creating even more opportunities for visitors to enjoy a fantastic day out and be inspired by the wonder and importance of wetlands.

This is a great opportunity for someone from the visitor attraction, heritage, arts, or leisure sectors who is a strategic leader and passionate about inclusive, high-quality visitor experiences, delivering step change projects to enhance the visitor offering.

About the role

You’ll lead the end-to-end visitor experience at WWT London – from interpretation, public programming, and learning to marketing, PR, and social media. As the site lead for access and inclusion, you’ll ensure our content, programmes, experiences and communications are welcoming, relevant, and accessible to all.

Working closely with national WWT teams, you’ll shape clear, audience-focused messaging and lead the teams that visitors engage with at every touchpoint, embedding excellence in service and experience.

About You

We're looking for:

• Extensive experience in setting and delivering strategic public programmes.
• Proven experience in designing and delivering inclusive experiences and programmes that improve access for underrepresented audiences.
• Strong experience of communicating with diverse audiences, including individuals and groups of varying ages, backgrounds, and life experiences.
• Proven experience delivering projects that drive a significant step change in the on-site visitor offering or overall experience.
• Demonstrable experience of leading and line managing teams, including influencing and supporting colleagues who are not direct reports.
• Proven experience of strategic planning and delivery within a multi-disciplinary environment
• Ability to operate independently with professional judgement in situations where decisions have significant departmental impact.
• Experience in visitor experience design, or a closely related discipline

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

This role is based at WWT London on a full time basis. The role includes regular weekend and public holiday working, with occasional evenings. Some travel to other WWT sites may be required.

If you’re ready to lead inspiring, inclusive visitor experiences during a time of change, we’d love to hear from you.

Closing Date: Friday 13th March 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.