Communications and membership manager volunteer roles

 Welcome to the NHS Retirement Fellowship

Thank you for your interest in becoming the new chair of the NHS Retirement Fellowship. We are halfway through a five-year plan which is transforming the way we operate, how we engage with the NHS and other key stakeholders, and how we support our members currently and in the future. We have already come a long way from where we started and we are now beginning an ambitious plan of doubling our membership and raising awareness so we can continue with our mission of supporting retired and retiring NHS, health and social care staff. We are seeking a dynamic and professional chair with significant senior leadership experience in the NHS (or the broader health and social care sector) and/or extensive experience of governing a charity to work with us to deliver our vision.

Our Board is made up of a variety of professionals from across the NHS and beyond, a number of whom are members of the Fellowship. We work closely with our dynamic senior leadership team, branch officers and volunteers and have fostered an excellent working relationship for the benefit of our members.

The Fellowship has a small executive team of seven part time staff who all work remotely from home.

The potential for the NHS Retirement Fellowship is immense, and I very much look forward to welcoming you and working with you on this exciting journey.

Julia Hickey

Acting Chair

NHS Retirement Fellowship.

About the NHS Retirement Fellowship

“One of things that makes the NHS a special place to work is the sense of togetherness, belonging and family. So, when colleagues come to retirement, the Fellowship is a wonderful way of maintaining these things and allowing colleagues to continue their connection with the service. I think more can be done to help retired colleagues share experiences, perspectives and support and the Fellowship is ideally placed to do this.” Sir Jim Mackey, Chief Executive, NHS England

Our motto is fun, friendship and fellowship and it sits at the heart of everything we do.

The NHS Retirement Fellowship began in 1978 when retiring nurse Irene James recognised that for significant numbers of retiring NHS staff, their colleagues and friends had also become their family and that those pivotal connections could be lost. Our role has changed during that near 50 years as the NHS has changed and more latterly with the seismic transformation into a digital world. We now have almost 100 branches from the Highlands of Scotland to the north Devon coast and from Swansea in west Wales across to Norwich in East Anglia. About a third of our members are now national members, often choosing to engage on a more remote, digitally based basis. All our members have access to a portfolio of benefits which we offer, including our flagship travel insurance policy, and we are actively pursuing a partnership which would bring a huge range of benefits and discounts to our members. We also have a special fund to support members at a time of need.

Our branches run semi independently from our main charity with their own committees and bank accounts. Volunteers arrange a variety of activities for their members at local and regional level. National members, who choose not to join a specific branch, can join in with local activities and also have access to an increasing number of online based activities. We also hold an annual conference and AGM where the Board, staff and our members can all come together.

We are increasingly working with the NHS and other stakeholders in partnership to see how we can support employers and retain connections, experience and expertise at local level. We’re helping foundation trusts with governors, hospitals with volunteers and NHS charities with supporters. We’re looking to grow so that we are the voice of the retired NHS and wider health service community and see how our members can offer mentoring, support and guidance to the younger generations of NHS staff. 

Our charity is looking to become a charitable incorporated organisation (CIO) over the next year.

Our values and mission are unchanged from when Irene James recognised the need to continue to support NHS staff when they retired to enable them to retain links, mutual support and understanding and friendships built over the years in their shared working lives. The NHSRF supports people in retirement to maintain friendships and make new ones, from the NHS, health and social care sectors from a diverse background irrespective of race, religion, ethnicity, sexual orientation and to support each other through friendship.

Role description and time commitment

Our Chair will lead the Board in developing and delivering our strategy, working closely with, and providing line management and support to, our chief executive. They will also support our chief operating officer in preparation for Board meetings and our head of communications in the planning of our conference and other duties. Our Chair will also be a key representative of the Fellowship in meeting and liaising with key stakeholders.

Our Board meets remotely three times a year and once a year in person. We also have two strategy days a year and our AGM and conference which takes place over a weekend in October. There is also a standing invitation to our Members Council meetings, which are three times a year remotely and once a year in person.

Timeframes

The closing date for applications is noon on Monday 1 June. Shortlisting will take place in the following week with interviews to take place in London on Thursday 2 July.

Term of office

We are looking to appoint for a three-year period initially. This will take us through 2028 when the NHS will mark its 80th anniversary and the NHS Retirement Fellowship will celebrate its 50th birthday.

Our chair role is unpaid, but we will reimburse you for reasonable travel expenses.

This position is a Trustee role, sitting on and managing Hidayah's Board of Trustees. The Chair of Hidayah provides strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Leadership and Governance:

· Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.

· Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.

· Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

Strategy and Planning:

· Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.

· Liaise with the Secretary in writing the annual report outlining Hidayah’s impact and achievements

· Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community

· Liaising with the HR & Recruitment Trustee regarding a portfolio of policies to ensure the smooth running of Hidayah

Risk Management:

· Ensure appropriate risk management policies and procedures are in place and adhered to.

· Regularly review and address potential risks to the charity’s operations and reputation.

Board of Trustees Management:

· Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.

· Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.

· Manage all Trustees at Hidayah

Advocacy and Representation:

· Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.

· Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

Financial Oversight:

· Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.

· Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.

· Act as a signatory for Hidayah’s bank account and financial operations.

· To seek out partnerships, sponsors and endorsements from individuals and organisations.

What do we expect from the Chair of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.

· Strong understanding of governance best practices and charity law.

· Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.

· Strategic thinker with the ability to translate vision into actionable plans.

· Strong financial acumen and experience overseeing budgets and financial planning.

· Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

· Previous experience as a Chair or in a senior non-executive role.

· Experience in fundraising and development activities.

· Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

· The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).

· This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

All volunteers are expected to join Hidayah's Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule. All Trustees volunteers are expected to:

· Attend monthly meetings to update on tasks, progress etc.

· Aim to attend all other planning meetings as necessary

· Attend Hidayah events where geographically possible

· Add to and maintain the administration of our file-sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms

· Check and respond to emails in a timely manner

· Contribute to the communications group (via Discord) and stay up to date with Hidayah developments

· Keep up to date with Hidayah communication and organisational developments

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.

WANTED: Trustees to support over 3.5 million people living with genetic, rare and undiagnosed conditions.

Genetic Alliance UK is looking for three new trustees as well as a new chair due to existing board members having served the maximum time allowed.

About us

We are an alliance of over 220 charities and support groups with an ambitious strategy focused on working together to improve the lives of the 1 in 17 people in the UK affected by rare, genetic or undiagnosed conditions. We campaign for timely diagnosis, better coordinated care, and improvements in screening, testing, services and treatment.

What are we looking for?

We are seeking candidates with a personal or professional passion for driving these improvements, who can bring relevant skills and experience to help shape our work.  As part of the organisation’s work to foster diversity, equity and inclusion, we aim to have a broad and varied membership of the Board. We encourage applications from the devolved nations of the UK. We particularly welcome applications from people with lived experience of rare, genetic or undiagnosed conditions either directly, via family and friends, or through a connection with one of our member organisations.

We are keen to recruit people with skills and knowledge in one or more of the following areas:

● Business development and income generation

● Human resources and people management

● Fundraising and philanthropy

● Media, communications and public relations

● Reproductive choice techniques and ethics

● Research in genetics or rare conditions.

What will you be doing?

Trustees play a key role in leading and supporting the charity. We ask them to:

● Attend four Board meetings each year (at least two meetings are held online, with one or two in-person Board meetings each year usually in central London)

● Attend one in-person Board Strategy Away Day each year (usually following one of the in-person Board meetings)

● Attend the one-hour Annual General Meeting in autumn each year

● Consider joining one of our sub-committees, with up to four online meetings each year.

The roles are voluntary (unpaid). We reimburse reasonable expenses necessary for attending meetings and taking part in Genetic Alliance UK activities. 

Most of our trustees are sponsored by our member organisations. If you have a connection with one of the charities in our alliance or the conditions they support, please mention this on your application.

We will provide full induction for successful candidates.

All postholders will be appointed for a first term of up to three years, with a possible further three years and up to a maximum nine years in exceptional circumstances.

The Association of Illustrators (AOI) is seeking up to two non-executive directors to join our Board and help shape the future of a thriving global illustration community.

We support over 2,000 illustrators, agents and educators – championing rights, delivering industry-leading events, and celebrating excellence through the World Illustration Awards.

This is an exciting time to join the AOI as we enter a new phase of strategic growth, responding to rapid changes across the creative industries.

The Role

As a non-executive director, you will:

• Contribute to the AOI’s strategic direction and long-term sustainability
• Support good governance and decision-making
• Act as an ambassador for the organisation and its members
• Bring insight, challenge and expertise to Board discussions

This is a voluntary (unpaid) role, with travel expenses covered where needed.
Time commitment is approximately half a day per month.

Who We’re Looking For

We welcome applicants from a wide range of backgrounds. You might bring:

• Experience in strategy, leadership, or board-level decision-making
• A connection to, or strong interest in, the creative industries
• Strong judgement, collaboration skills, and a commitment to equity and inclusion

We are particularly interested in candidates with expertise in:

• Finance (Treasurer)
• Fundraising & development
• Marketing & communications
• Organisational development & business growth

What’s Involved

• 4 Board meetings per year (in person, London)
• Attendance at events such as World Illustration Awards and AGM
• Occasional advisory support 
• Acting as an advocate and connector for AOI

Why Join the Board?

• Make a meaningful impact on the illustration industry
• Support emerging and established creatives
• Expand your network and leadership experience
• Access AOI events and professional development opportunities

How to apply 

We welcome applications from individuals with a variety of backgrounds, experience and perspectives. 

Please apply by sending the following:

1. A letter of interest setting out why you wish to join our Board and the skills and experience you can provide (no more than two pages)
2. An up-to-date CV

Deadline: 5pm, Tuesday 12 May 2026

Role description

The Open Spaces Society, Britain's oldest conservation body, needs additional trustees to broaden our reach.If you are keen to develop strategy and policy for creating, defending, and maintaining commons, greens, and paths, and to develop new approaches to make open spaces available to all, this role is for you. 

Trustees may be co-opted by the present board, but are expected to offer themselves for election by the membership at the first available opportunity.

Working collectively, trustees have three main responsibilities. These are to:

1 set a direction for the society,

2 ensure the society’s plans are carried out appropriately,

3 ensure the society meets its legal responsibilities.

The duties of a trustee are to:

4 ensure the society complies with its articles of association, charity law, company law and any other relevant legislation or regulations,

5 ensure that the society pursues its objects as defined in its articles of association,

6 ensure that the society directs its resources exclusively towards its objects,

7 in association with the general secretary, ensure that the organisation is adequately staffed, and that the staff and volunteers have appropriate support and resources to pursue organisational goals,

8 contribute actively to the board’s role of developing strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets,

9 safeguard the reputation and values of the society,

10 ensure effective and efficient administration and financial stability, 1

1 appoint the general secretary and monitor her performance,

12 act in the best interests of the society at all times.

Person specification

• Commitment to the society’s mission

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship

• Willingness to devote the necessary time and effort

• Strategic vision

• Objective and insightful judgement

• Ability to work effectively as a member of a team

• Adherence to Nolan’s seven principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, and leadership).

Organisation overview
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small but growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 70 families as they settle and rebuild their lives in our community. Currently we support 150 refugees and have over 100 volunteers, of whom 75 provide the service to the refugees. We are completely funded by donations and fundraising.

The role:
To lead SWR’s operational team (‘the VLT’) that helps refugees move from crisis to confidence and citizenship—ensuring every family is supported and nothing important is missed. The team also supports those volunteers assisting the refugees along their path to independence. The VLT is a friendly group of able and energetic people who specialise in different areas of refugee and volunteer support.

What we are looking for:
The VLT is a friendly group of able and energetic people who specialise in different areas of refugee and volunteer support. They need someone who is good at leading teams, who can orchestrate their activities and make sure that nothing important is missed. This also involves being good at working with people and working calmly and methodically through the issues which arise.

What you’ll actually be doing:
● Leading the team. Your role is all about supporting and motivating the team around you, helping it to focus on key issues and, as refugee needs change, adjusting the team and building it to address the emerging needs of our refugee community.
● Operational oversight: This is the operational heart of the role. You ensure, with the team, that issues are tracked and resolved.
● Support to the leads: You’ll support our specialist leads (which are principally, family, data, housing, employment and language).They are likely to be far more expert in their subject areas but you’re their support and sounding board.
● The board liaison: You’ll be the voice of the VLT working with the board Chair. As the VLT Chair you are an important voice in setting operational norms and priorities.
● Liaison with other agencies at the operational level such as the Refugee Council.
Is this for you?
● You can deal with people: You have empathy and good judgement to handle difficult situations for volunteers who care deeply, sorting out problems with them while keeping focused on professional outcomes.
● You’re naturally organized: You can separate out the important from the less important, the urgent and the non-urgent in juggling resources. You can spot the issue that others may have forgotten.
● You have the capacity: This role may take 7 hours per week, often less but on occasion more.

The handover:
Our current chair is stepping down in August 2026. We’d love a successor to start "shadowing" the Volunteer Leadership Team and the chair’s role within it in the late spring or early summer to see how the operational system works to benefit the refugees and meet some of the volunteers who make the services happen.

Why this role matters
Without an effective Chair, small problems can become bigger problems for both the families we support and the volunteers assisting them. You will be the person ensuring operationally that SWR remains a reliable and compassionate support to the refugees, and an excellent place to be a volunteer in. When a refugee or a volunteer reaches out, they are supported by a system that works and people that care.

What will you get:
You will get deep satisfaction and enjoyment from working closely with a deeply dedicated and fun VLT team, as well as the hugely dedicated trustees and wider volunteer membership. You, and your team can see life-changing success stories first-hand, and help shape the future of a lean and highly effective local charity.

Trustees - Voluntary Role

We have an exciting opportunity to join this thriving and dynamic organisation as Trustees.

At SARSAS we provide support for people affected by rape or any kind of sexual assault or abuse at any time in their lives. Listening, believing and supporting them through provided vital support to people of all genders through our Helpline, counselling, group work and specialist support services.

We believe that a world without sexual violence is possible. We campaign for people affected by sexual violence because everyone deserves to live free from abuse and its impact. We are unflinching in our commitment to calling for change, in raising awareness, and in our drive for all voices to be heard. We challenge misconceptions about sexual violence and abuse through training and campaigning. We lobby both locally and nationally to promote the needs of survivors.

We need your support!

We are looking for people who can offer energy, enthusiasm, and commitment to join our volunteer Board of Trustees at SARSAS. You will be joining a proactive, engaged and supportive Board and will play a pivotal role in shaping SARSAS and supporting our work.

Whilst ideally you will have prior experience of how a Trustee role works, this isn’t mandatory: If you are committed, passionate, and determined, we would love to hear from you. We will provide training and support to help you become an amazing trustee. We would be particularly interested to hear from you have a background in communication, data, IT or risk.

It matters to us that our Trustees reflect the incredibly diverse communities we serve, and we are actively seeking younger people, people from Black, Asian and minoritised communities and people with a disability for these voluntary roles. We value lived experience of sexual violence within our staff, volunteers and trustees.

Voluntary (expenses paid)

Time commitment

We appreciate for many of our Trustees, they fit volunteering around busy work and home schedules. Overall, the time commitment is expected to be c 30 hours per year, including preparation for meetings.

All trustees are expected to attend 4 x 2.5 hours Board meetings a year (evenings) and 1 full away day each year.

We have two subcommittees that also meet an additional 4 times a year (1.5 hour in the evening), which trustees may be part of.

Being a Trustee at SARSAS is more than just turning up to a few Board meetings, as it is your skills, passion & experience that brings value to the organisation, therefore, we also ask that Trustees engage with SARSAS staff, and attend events or meetings as required, as well as responding to emails. We estimate that this covers a further 7 hours a year.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

How to apply

Closing date for applications is Midnight on Sunday 7th June 2026.

Interviews will be held remotely on Friday 19th June 2026. Please ensure you are available for an interview on this date.

Asylum Welcome is an extraordinary local charity, offering a range of support to asylum seekers, refugees and vulnerable migrants seeking refuge in and around Oxford. We provide everything from advice, visits, legal support, education, assistance finding employment and even helping secure free bus passes.

We currently have a strong and capable Board with a wide-ranging skill set and we are seeking a Chairperson who can provide strong leadership and a collaborative approach.

As an organisation we are committed to reflecting our diverse and vibrant Oxfordshire community to help strengthen our governance and our approach. We are seeking a new Chair with a range of skills and experience. In particular, we are looking for people who can demonstrate :

· Experience of leadership

· Commitment to the aims and values of Asylum Welcome

· Tact and diplomacy

· Excellent communication and interpersonal skills

· Good facilitation skills

· Impartiality, fairness and discretion

· Empathy with the challenges of running a highly diverse. largely volunteer-based organisation in a subject area which is both topical and challenging.

As Chair you will play a key role in enabling us to continue supporting refugees and asylum seekers, primarily in the Oxfordshire area, empowering them to rebuild their lives here in safety.  This role offers a valuable opportunity to use your professional skills and experience to make a meaningful difference to individuals who have been forced to flee their homes and livelihoods.

We welcome expressions of interest from people of all ages and backgrounds, and a job share arrangement would be considered. The role is currently shared by two Trustees as Co-Chairs who are retiring as Trustees after many years of service.

The Chair position is not paid but travel expenses may be claimed for attending meetings.

The Board meets (via Teams and in-person) 6 - 8 times a year, currently early evening on a Thursday. Dates are agreed a year in advance.

This is an exciting time to join the Trustee Board at Asylum Welcome and a fantastic opportunity to influence the growth and future of a dynamic charity.

For more information see the full role description.

The e-Assessment Association (eAA) is the leading professional membership body promoting better assessment through technology. We bring together awarding organisations, education providers, technology suppliers, researchers and policymakers to advance high-quality, innovative assessment practice in the UK and internationally.

We are now seeking a new Chair of the Board to lead the next phase of the Association’s development.

This is a high-impact governance role for an experienced senior leader who is passionate about assessment, education and technology, and who enjoys working collaboratively to make a difference across a complex and evolving sector.

Why this role matters

The Chair plays a pivotal role in shaping the direction, influence and effectiveness of the eAA.

Working with a committed Board of Directors and a small, professional operational team, the Chair provides strategic leadership, ensures strong governance, and acts as an ambassador for the Association and its members.

The Chair of the eAA Limited also serves as Chair of the Board of e-Assessment Services Limited, the Association’s trading subsidiary, supporting the sustainability and growth of the organisation.

This is an opportunity to:

• lead a respected, member-led organisation at the forefront of digital assessment;
• influence policy, practice and debate across assessment and education technology;
• support the continued professionalisation and growth of the Association; and
• work with a knowledgeable, engaged Board and an experienced executive team.

The role is supported by an annual honorarium of £6,000 in recognition of the time commitment and responsibility involved.

What you’ll be doing

As Chair, you will:

Provide strategic leadership

• Lead the Board in setting the strategic direction of the Association and monitoring progress against agreed objectives.
• Support the long-term sustainability, relevance and impact of the eAA.

Ensure strong governance

Ensure the Association operates within its governance framework and complies with all statutory and fiduciary duties.
Foster a positive, inclusive and professional Board culture that encourages open discussion, diverse perspectives and collective decision-making.
Work closely with the Vice-Chair and other Directors to maintain continuity and effective governance processes.
Support and challenge the Executive

• Provide support, guidance and constructive challenge to the CEO and operations team.
• Oversee performance against strategic and operational goals.
• Review budgets, management accounts and strategic plans in collaboration with the Treasurer and executive team.

Represent and advocate

• Act as an ambassador for the Association with members, partners, sponsors and external stakeholders.
• Represent the eAA at key events, including the e-Assessment International Conference and Awards.
• Use your networks and credibility to enhance the Association’s profile and influence.

Essential experience and attributes

• Senior leadership experience within assessment, education or educational technology.
• A strong understanding of assessment principles and the role of technology in transforming assessment practice.
• Demonstrated Board-level governance experience, ideally within a company limited by guarantee, charity or membership organisation.
• Excellent chairing and facilitation skills, with the ability to lead a diverse Board effectively.
• Strategic thinking, integrity and the confidence to provide constructive challenge.
• Strong communication and ambassadorial skills.

Desirable

• Experience of working in or alongside professional associations or member-led organisations.
• Established networks across education, assessment and technology sectors.
• Experience representing an organisation publicly at conferences or sector events.

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Desirable / Can Be Developed

• Role assumes senior-level competence; scope may evolve with organisational growth

Qualifications

• Current professional qualification and registration with a recognised regulatory body (as listed above)

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

What This Role Offers You:

• Leadership experience in shaping culturally-informed clinical and therapeutic services.
• Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
• Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
• The satisfaction of building safe, effective, and transformative support systems that align with community needs.

What This Role Is Not For:

• Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
• Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
• People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.

If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.

Organisation: Evangelical Mission Association (operating as Global Connections)

Location: UK-wide (hybrid)

Term: Three years (renewable up to a maximum of nine years)

Time commitment: Four Board meetings per year (typically four to five hours, with preparation), four meetings per year with Executive Leaders and one other trustee, plus ad-hoc meetings with the CEO as required. Travel expenses can be claimed.

The Evangelical Mission Association (EMA), operating as Global Connections, is a UK network of mission hearted organisations, churches, colleges, businesses and individuals. As part of the global Church, we have a shared vision to see: ‘The Whole Church taking the Whole Gospel to the Whole World.’

Being faithful to God’s calling for His Church to work together as one body, we believe we are better together - working collaboratively as part of God’s global mission rather than in isolation. Membership of Global Connections reflects a commitment to collaboration, co-mission, and mutual learning. It is an investment in relationships and collective action for the sake of God’s Kingdom and the flourishing of mission.

As part of our governance and succession planning, we are seeking to appoint a new Chair of Trustees, following the completion of the current Chair’s maximum term. We are looking for a Chair with the leadership, governance, and relational capacity to guide the Board effectively in this next season.

Key responsibilities:

• Lead the Board effectively - chair Board meetings with clarity, fairness, and impartiality; work with the executive leadership team to shape agendas; foster a culture of trust, accountability, and constructive challenge; and ensure the Board focuses on its fiduciary, strategic, and generative responsibilities (including finance, risk, safeguarding, and trustee development).
• Support and line-manage the CEO - act as the primary point of accountability for the CEO on behalf of the Board; provide encouragement, guidance, and appropriate challenge between meetings; and lead the CEO’s annual appraisal and oversee performance review arrangements.
• Chair Council meetings - chair the twice-yearly Council meetings, including the Annual General Meeting (AGM).
• Represent the charity - act as an ambassador and spokesperson for Global Connections within the network and externally where appropriate.
• Contribute to governance and reporting - provide content for the Annual Trustees’ Report, with support from the Executive Leadership.

Please take a few minutes to read through the recruitment pack (attached).

As a distinctly Christian charity, it’s important that you are willing and able to lead the trustees in discerning God’s heart and will for the charity and the wider network. In addition to its dependence on God for His leading and direction, we value the richness of a board diverse in age, background, skills and experience. We particularly welcome applications from under-represented sections of the community.

Closing date: 12:00pm on 28th May 2026

Informal conversations with an existing trustee or with our CEO, Ben Stansfield, can be arranged on request.

In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practising Christian.

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.