Community volunteer manager volunteer roles

Secretary & Admin Lead

• Role Type: Administration / Support
• Time Commitment: 1–2 hours per week (Fully remote, highly flexible)
• Salary: Volunteer

About Us:
MINDSET Charity is a brand-new, grassroots, volunteer-led charity based in Ealing, West London. Our mission is to support the mental wellbeing, emotional resilience, and personal growth of local men and boys. Through positive role models, structured mentoring, and growth-mindset coaching, we aim to build a stronger, more supportive community from the ground up.

The Role:
Behind every successful charity is an organised administrative core. We are looking for a Secretary & Admin Lead to keep our operations running smoothly. You will work closely with the Charity Manager to manage digital documentation, coordinate meetings, and keep our small team connected.

Key Responsibilities:

• Take concise minutes during our monthly Trustee meetings.
• Manage our secure, shared digital filing system (Google Drive).
• Respond to basic email inquiries from potential volunteers or local partners.

What We Are Looking For:

• Strong organisational skills and attention to detail.
• Comfortable using digital tools (Google Workspace, email, Zoom).
• A reliable communicator who enjoys bringing order to a growing project.

We are excited to recieve your completed application, which should include;

1. Your up-to-date CV
2. Cover Letter, stating why you wish to volunteer with us at MINDSET and what you would bring to this volunteer role and to our new start-up charity.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 6 September 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 7 and 18 September 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 8 October 2026, 10am – 1pm (via Zoom)

• 15 October 2026, 10am – 1pm (via Zoom)

• 22 October 2026, 10am – 1pm (via Zoom)

• 12 November 2026, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Why we want you

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.

What you will be doing

• Delivering initial, and ongoing, training to mentors in prisons
• Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
• Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
• Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
• Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
• Training and supporting mentors to collect and submit data and learner feedback
• Supporting with the planning of, and attendance at, celebration events
• Collecting and sharing good news stories and feedback
• Attending area meetings and sharing good practice with other volunteers
• Engaging with quarterly reviews to receive support and discuss progress
• Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering

The skills you need

• A commitment to providing non-judgemental support to people in prison
• Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
• Strong communication skills and are able to use these to inspire others
• Able to deliver engaging training and identify training and support needs for mentors
• Able to manage own time and prioritise
• Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
• Able to use IT

What's in it for you

• Developing and growing your understanding of the HMPPS structure and prison system
• Reasonable, out of pocket, volunteering expenses are reimbursed
• You will receive induction training and ongoing training to support and develop you in your role
• All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
• We recognise and are grateful for the added value that volunteers bring to our organisation
• We provide flexible volunteering opportunities, subject to the requirements of your role

Disclaimer

In some circumstances, volunteer vacancies may close early.

Headlight is a friendly, non-clinical peer to peer support group and one to one mentoring for young people experiencing emotional and mental health issues. We rely on volunteers to help run our fortnightly evening sessions in Ottery St Mary alongside trained staff.

Could you help young people to feel welcome and part of a support network? Could you offer a listening ear to a young person who needs to talk? Could you relate to young people aged 18-25 and help engage and support them in the groups activities? Are you hands on and willing to do the practical stuff such as set up, food preparation and tidying up? 

If you said yes to those questions then please get in touch with Molly. 

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

Do you have a passion for helping grow support that transforms lives? Are you ready to use your skills to make a difference? 

Join DFN and play a key role in growing the funding and partnerships that support our programmes in India.

Dignity Freedom Network (DFN) works in cities and in rural villages across India. We champion those society sidelines including those from low caste and tribal backgrounds.  Could you help secure funding from grant makers for our education, health and protection programmes?

What will you be doing?

You will support DFN’s fundraising team by helping to identify new opportunities, strengthen relationships with supporters, and contribute to the development of funding opportunities that enable our work to grow.

This role will involve using your writing and research skills to support a range of activities, working closely with the team to help increase DFN’s fundraising capacity and impact. The role is remote, with regular opportunities to connect with the fundraising team and learn more about DFN’s work. You will need access to a computer and the internet. 

What are we looking for?

Skills and experience

Essential 

• Good research skills 

• Excellent writing

• Strong interpersonal and communication skills. 

• Organised, reliable, and able to manage multiple tasks. 

• Commitment to equality, diversity, and inclusive practice. 

• Comfortable working independently and collaboratively in a small team. 

Desirable 

• Experience intrust and foundation fundraising and/or major donors 

• Previousfundraisingexperience (paid or voluntary) 

• Experienceofdevelopingfundraising resources 

What difference will you make?

Your contribution will help DFN strengthen its fundraising approach and secure support for programmes that create opportunities and improve lives.

By sharing your skills and experience, you will help a growing charity expand its ability to deliver meaningful work with communities across India.

What are the Benefits for you?

• Experience in a small, entrepreneurial charity where your contribution has visible impact. 
• Opportunities to develop or broaden your fundraising skills in a supportive environment. 
• Informal training in fundraising skills

• A warm, values‑driven team committed to inclusion, learning, and positive change. 

• References and recognition for your contribution to help you secure your first or next paid role

• An opportunity to make the world a better place!

• Working flexibly, tailored to your availability.

Dignity Freedom Network (DFN) is active across India. We work in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice. We work to champion those society sidelines including those from low caste and tribal backgrounds.

Indian colleagues and volunteers deliver impactful education, health, protection and vocational skills programmes - the ladder needed by those we seek to help to overcome the barriers they face.

VOLUNTEER ADMINISTRATOR / COORDINATOR

Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As an Administrator/ Coordinator you’ll support your Chair or Coordinator in making sure your local branch works as effectively as possible.

You’ll bring your leadership, communication, organisation, and motivational skills to this role.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it can include:

• Supporting the Chair/Coordinator in organising branch activities, from setting up branch meetings to planning and completing referrals

• Helping the Chair/Coordinator oversee the recruitment, induction, and ongoing support of new volunteers

• Deputising for the Chair/Coordinator when necessary

• Acting as a key contact between staff and volunteers

 What you’ll need for this role

Essential

• Confident in leading and chairing a meeting when required

• Confident using Microsoft Office, the internet and email

• Willingness to attend local events to promote the charity’s work

• Ability to understand and follow external and internal policies and procedures

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Confident in communicating with different audiences, including decision-makers and volunteers

• Able to delegate and motivate the activities of others

• Enthusiastic about raising awareness of the charity’s work in the local area

• Willingness to develop skills and experience

You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Chair of the Board of Trustees

The Ripple Pond Charity - Supporting Armed Forces and Veteran Families

A Voluntary Trustee Position
With reasonable expenses reimbursed

Please note that although the closing date for applications is 11 September 2026, we will be reviewing applications as they are received and may interview suitable candidates before the closing date. We therefore encourage interested candidates to apply early, as the recruitment process may close once a suitable appointment is made.

 Help Shape the Future of Support for Military Families

The Ripple Pond is seeking an exceptional individual to serve as Chair of our Board of Trustees.

This is an opportunity to lead a unique and growing charity that supports the families and carers of Armed Forces personnel and veterans who have sustained a service-related physical or psychological injury. Through peer support, advocacy, collaboration and innovation, we help military families feel seen, heard and supported throughout their journey.

We are looking for a values-driven leader with strategic vision, strong governance experience and a genuine commitment to improving the lives of military families and the wider Armed Forces community.

About the Role

As Chair, you will lead the Board of Trustees, ensuring that The Ripple Pond remains focused on its charitable purpose, strategic priorities and long-term sustainability.

Working closely with the Chief Executive Officer and fellow Trustees, you will help guide the charity through its next phase of development, strengthening our impact, partnerships and influence across the military, veterans, health and social care sectors.

You will function as an ambassador for the charity, helping to build relationships, influence decision-makers and create opportunities that support lasting positive change for those we support.

Who Are We Looking For?

The Chair of The Ripple Pond leads a small but complex charity that provides support to more than 1,200 Armed Forces and veteran family members across the UK. Around 20% of new Members joining our services live in environments that place them at high risk.

These challenges often arise from complex and overlapping circumstances, including addiction, suicidal ideation, domestic abuse, safeguarding concerns, risk of homelessness and wider welfare needs.

This places significant responsibility on the Chair to provide strong board leadership, support and develop trustees, maintain effective governance and strategic oversight, and work in close partnership with the CEO to ensure the charity remains focused on delivering meaningful impact for military families. The Chair also acts as one of the charity's principal ambassadors and public representatives.

We are seeking an individual with a broad range of experience and perspectives, ideally gained across multiple sectors. This might include commercial business, the public sector, healthcare, social care, the arts, the Armed Forces, emergency services or the voluntary sector.

You will have experience in developing and delivering regional or national strategies that have achieved sustainable and measurable positive outcomes, preferably through collaboration and partnership with a range of stakeholders.

You will have operated at executive or equivalent senior leadership level and be comfortable working across organisational boundaries, where success is achieved through influence, relationships and shared purpose rather than formal authority alone.

You will possess a strong understanding of risk, including strategic, organisational, and people-related risks, and be able to explain complex issues in a way that is clear, practical, and accessible to others.

Most importantly, you will demonstrate humility, integrity and compassion. You will care deeply about people, value the contribution of others and be motivated by a desire to serve the Armed Forces community and improve the lives of military families.

Role Profile

We are seeking an experienced senior leader who can provide effective governance, constructive challenge and confident stewardship to help guide The Ripple Pond through its next phase of development.

The successful candidate will bring:

Experience and Capability

Organisational Leadership and Change

• Significant executive, board-level or equivalent senior leadership experience.
• Experience of leading organisations through growth, transformation or periods of significant change.
• A proven ability to develop and deliver complex strategies, align stakeholders behind a shared purpose and achieve sustainable outcomes.
• The ability to balance organisational ambition, opportunity, risk and long-term sustainability.

 Governance, Finance and Risk

• A strong understanding of governance, accountability and effective board leadership gained through charity trusteeship, corporate governance, public service or other relevant senior leadership experience.
• Experience of supporting effective decision-making, constructive challenge and organisational assurance.
• Financial confidence and literacy, including the ability to understand budgets, financial performance, investment decisions and long-term sustainability.
• An understanding of risk management and the importance of robust oversight.

Influence, Partnerships and Representation

• Experience of building effective partnerships and relationships across sectors.
• The ability to represent an organisation with credibility, authenticity and professionalism.
• Strong communication skills and the ability to engage and influence a wide range of audiences.

Leadership Style and Values

We are particularly interested in individuals who demonstrate:

Integrity and Accountability
A commitment to ethical leadership, transparency and maintaining the highest standards of governance.

Collaborative Leadership
The ability to build trust, bring people together and create an environment where trustees, Members, workforce, partners and other stakeholders feel valued and able to contribute. You will listen, encourage open discussion and help create a shared sense of purpose both within The Ripple Pond and across the wider community.

Compassion and Respect
An understanding of the experiences of military families and carers, with genuine respect for different perspectives, backgrounds and lived experiences.

Courage and Constructive Challenge
You will be confident asking the difficult questions, challenging thinking and encouraging open and honest conversations. You will build trusted internal and strategic relationships, using your influence to ensure the experiences of military families and carers are understood and reflected in wider conversations and decision-making. This will help ensure that The Ripple Pond continues to play its part in shaping a stronger support landscape for military and veteran families.

Self-Awareness and Learning Mindset
A willingness to listen, reflect and continue developing, recognising that effective leadership requires curiosity, humility and openness to new ideas.

Commitment to Our Purpose
A genuine desire to improve the lives of military families, carers and veterans affected by service-related injury. You will understand the importance of lived experience in shaping services, strategy and practice, ensuring that those we support remain central to organisational decision-making.

Experience within the Armed Forces, veterans, healthcare, social care, public service or charity sectors would be beneficial but is not essential.

Safeguarding and Creating a Safe Culture

The Ripple Pond is committed to creating a safe, inclusive and supportive environment for all Members, volunteers, staff, trustees and partners. Safeguarding is fundamental to our work, and trustees share responsibility for ensuring that people feel respected, listened to and able to raise concerns.

The Chair will champion a strong safeguarding culture, ensuring the Board maintains appropriate oversight of safeguarding practice, risk management, policies and organisational culture.

Equality, Diversity and Inclusion

The Ripple Pond believes that diversity of experience and perspective strengthens our organisation and improves the support we provide. We welcome applications from people with different backgrounds, experiences and perspectives, including those with relevant lived experience.

The Chair will help ensure equality, diversity and inclusion are embedded throughout governance, decision-making, culture and service development, creating an organisation where everyone feels valued, respected and able to contribute.

Time Commitment

The role of Chair is a rewarding opportunity to make a meaningful contribution to the lives of Armed Forces and veteran families. While voluntary, it carries significant responsibility and requires a consistent commitment throughout the year.

Key responsibilities include:

• Chairing at least four formal Board meetings annually.
• Participating in occasional committee, strategic planning and development meetings.
• Maintaining regular engagement with the Chief Executive, providing guidance, support and constructive challenge.
• Supporting trustee recruitment, development and succession planning.
• Attending selected events, conferences and stakeholder engagements.
• Acting as an ambassador for The Ripple Pond with partners, funders, supporters and the wider community.
• Providing occasional availability for matters requiring Chair input between scheduled meetings.

Many meetings are held virtually to maximise accessibility and efficiency, although some travel will be required for Board meetings, key events and stakeholder engagement.

Professional Practice

As a national charity supporting over 1,200 military family members across the UK, the Chair will maintain an informed understanding of The Ripple Pond’s work, operating environment, opportunities and risks to provide effective Board leadership and appropriate support and challenge to the Chief Executive.

Applicants should be able to commit sufficient time in line with Charity Commission guidance and recognised principles of good governance. The time requirement will vary throughout the year, with additional involvement likely during periods of strategic development, organisational change or significant emerging issues.

Above all, the Chair will view this not simply as a governance appointment, but as an opportunity to help shape and strengthen an organisation making a lasting difference to military families across the United Kingdom.

Digital Confidence and Ways of Working

The Ripple Pond is a digitally enabled charity, with services, meetings and engagement activity delivered predominantly through online platforms. The Chair should therefore be comfortable working in a digital environment and using technology to support effective governance and communication.

This includes participating in virtual Board meetings, reviewing digital reports and documents, communicating with the Chief Executive and engaging with stakeholders online. Confidence using video conferencing, shared document systems and online collaboration tools is essential to ensure effective participation, timely decision-making and organisational agility.

Term of Appointment

The appointment is for an initial term of three years.

Trustees may be reappointed for further three-year terms up to a maximum of nine years, subject to the charity's governing document and Board approval.

Why Join Us?

This is an opportunity to lead the Board of a growing charity with a clear purpose and a strong commitment to military families across the United Kingdom.

The Ripple Pond exists because the experiences and challenges faced by families caring for injured serving personnel and veterans are often unseen and not fully recognised. As Chair, you will help shape our next chapter, working with an experienced team and community of Members to strengthen our impact, ensure the voices of military families and carers are heard, and help influence wider understanding, services and support.

Could you spare just 1 hour a week to make a real difference in Sandwell?

Age UK Sandwell is looking for a friendly Activity Group Volunteer to help run a weekly social group for older people at Hamstead Library, Great Barr.

• Tuesdays, 2–3pm
• Help people stay active, connected and supported
• Training and support provided

Bring your listening ear, positive attitude and a caring approach then we’ll help with the rest.

For more detailed information, please see below:

About the Service

The Wellbeing Team at Age UK Sandwell supports people aged 50+ to improve their physical, mental and emotional wellbeing through social, physical and community activities. The service helps reduce loneliness and isolation by encouraging community connections, offering one-to-one support, befriending and signposting, and working with volunteers and local partners to help older people stay active, independent and connected.

About the Role

The volunteer for this social group will be responsible for facilitating weekly activity groups for older people. Specific tasks may include:

• To keep a record of attendance
• To facilitate the session on a weekly basis
• To prepare any resources and equipment required to deliver the group
• To report any concerns to your line manager
• To attend team meetings/supervision when required
• To help promote the group and encourage attendance from older people in the community

You will be supported by a staff member in the initial weeks to prepare you to run the group.

Personal qualities and skills most suited to this role

· Good listening and communication skills

· Patient, caring and non-judgemental approach

· Relevant skills, knowledge or interest in the activity

· Commitment to supporting the wellbeing of older people

· Reliable, flexible and positive attitude

Training

· Core training (including Safeguarding, GDPR, Health & Safety, and Equality & Diversity) will be provided digitally or in print as part of your volunteer registration pack.

· Role-specific training will be agreed with your line manager and delivered through a mix of digital and face-to-face sessions.

· You will also complete the Age UK Sandwell induction programme and any additional training relevant to your role.

Role Overview

• Role Title: Volunteer Administrative and Archiving Assistant
• Organisation: Swadhinata Trust
• Location: Hybrid (Remote file management, online digital cataloguing, and in-person physical archiving in London)
• Commitment: 5–8 hours per week (Flexible)
• Compensation: Unpaid volunteer role

Key Responsibilities

• Digital & Physical Archiving:
  • Sort, organise, and streamline the shared drive (remote).
  • Carry out digital cataloguing of assets and records (online).
  • Manage and arrange physical archive materials (in-person).
• General Administration:
  • Monitor and reply to general admin emails.
  • Help coordinate and schedule team meetings.
  • Attend meetings, take clear notes, and write up minutes.

Person Specification

• Skills: Good eye for detail, organised, and reliable.
• Tech: Comfortable using shared drives, cloud storage, and video meeting tools.
• Interest: An appreciation for community heritage and the work of the Trust.

Willen Hospice is seeking a compassionate and experienced healthcare professional to join our Board as a Clinical Board Member. This is a unique opportunity to contribute your expertise in clinical governance, quality assurance, and patient-centred care to support our mission of providing exceptional end-of-life care in our community.

We are a dedicated hospice charity committed to offering comfort, dignity, and support to individuals and families facing life-limiting illnesses. Our work is driven by empathy, clinical excellence, and a strong sense of community.

Our vision at Willen Hospice, is to be the lasting and thriving provider of free care to all people affected by life limiting illness in our community of Milton Keynes and surrounding areas.

The Role

As a Clinical Board Member, you will:

• Support us in fully representing the growth and diversity of our city and surrounding areas.
• Offer strategic oversight and expert advice on clinical matters.
• Support the Board and Executive Team in ensuring high standards of care, safety, and governance.
• Help shape the future direction of our services in a challenging healthcare environment.
• Serve as an ambassador for Willen Hospice, representing us at events and helping grow our network and influence.

About you

We are seeking an individual who can offer:

• Registration as a healthcare professional (e.g., doctor, nurse, allied health professional)
• Significant experience in clinical practice, quality improvement, or healthcare leadership
• A genuine understanding of the challenges and opportunities in palliative or end-of-life care

Board members will typically dedicate 2-3 days per month, on a voluntary basis, to the role.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

About Us

What if mental health support wasn't something people only accessed when things became difficult? What if communities were equipped to care for one another in ways that helped people feel connected, valued and supported throughout their lives?

At Tend Collective Community Interest Company, this is the future we're working towards.

We're creating a sustainable approach to mental health that brings together professional expertise, community knowledge and human connection. We believe that everyone deserves opportunities to experience belonging, purpose and support, and that strong communities are at the heart of good mental health.

Our work is helping to grow a culture where people look out for one another, where support is accessible and relational, and where wellbeing is woven into everyday life. As a Volunteer Administrator, you'll play an important part in making that vision possible, helping us create the foundations that allow this work to flourish.

The Role

This is an excellent opportunity for someone who enjoys organisation, administration and supporting meaningful community work. You will play an important role in helping us run smoothly behind the scenes.

Tasks may include:

• Managing and responding to emails
• Supporting diary and meeting coordination
• Preparing and formatting documents
• Maintaining digital records and filing systems
• Assisting with volunteer and member administration
• Supporting the organisation of events, training and meetings
• Helping update databases and contact lists
• General administrative support as required

We're Looking For Someone Who:

• Is organised and reliable
• Has good written and verbal communication skills
• Is confident using email, Word, Excel and online systems
• Can maintain confidentiality and handle information sensitively
• Is able to work independently and manage their time effectively
• Shares our commitment to community wellbeing, inclusion and compassionate ways of working

Previous administrative experience is highly desireable. We welcome applications from people looking to gain experience, return to work, develop new skills, contribute to their local community, or be part of a growing movement for positive change.

What You'll Gain

• Valuable experience within the voluntary and community sector
• Opportunities to develop administration, organisational and communication skills
• A supportive and welcoming team environment
• References after a period of successful volunteering
• The opportunity to contribute to an innovative approach to community mental health
• The satisfaction of knowing your time and skills are helping create stronger, healthier and more connected communities

Equality and Inclusion

Tend Collective Community Interest Company is committed to creating an inclusive environment and welcomes volunteers from all backgrounds, communities and experiences.

Interested?

We would love to hear from you.

Please contact us with a brief introduction about yourself and why you would like to volunteer with Tend Collective Community Interest Company.

We are looking for volunteers to cover our quiet reception on Bermondsey Street, SE1 once a week from September onwards.  Our office is just a 10-minute walk from London Bridge, staff are friendly and welcoming, and volunteers tend to stay with us for long periods.

Available shifts are on Mondays and Tuesdays from 9 am to 12:30 pm or 12:30 - 4:00pm. Ideally, you will be free to commit to one weekly shift for at least six months,longer if possible. 

In this role, you will:

• use Outlook to check staff availability and whereabouts 
• screen and transfer phone calls to staff or take message to pass on by email 
• give ocasional visitors a warm welcome and ensure they sign in and out 
• respond to requests to send information out, mainly application packs and letters
• assist with outgoing mail, franking and posting 
• help with occasional admin tasks as they arise 

You will need to  be a fluent English speaker to manage the calls,a good listener and confident answering the phone. Reliability, commitment and good time keeping are key and the role requires basic knowledge of Outlook and Excel, although training will be given. 

In return for your help, we can offer you: 

• Travel expenses (with proof of purchase), and access to free tea, coffee, fruit and biscuits 
• Training, induction and support to help you feel confident in your role
• Regular newsletters and annual volunteer social events
• An opportunity to work within a small friendly team (25 staff working from home, office and in the community) 
• Opportunities to help in other areas of our work if you are interested in doing more
• References, following the minimum commitment required and an opportunity to build on your CV
• A very warm welcome.

Although our office can be quiet at times, your support will be vital to the smooth running of our services, particular when staff are in meetings or on calls.

If you are not sure if this is the best role for you, we can offer a 4 week trial period, and you are welcome to drop by for a coffee and a chat if you want to know more befor you apply.  Please contact us to arrange this. 

You must be 18 or over and live in the London area. Our office has no step free access. 

We will not be able to respond to applications between 14th to end of August. 

Trustee

Age UK Lewisham & Southwark is seeking to appoint several new trustees as part of its ongoing Board development and succession planning.

Location: Lewisham & Southwark, London (Board meetings held in Southwark)
Salary: Voluntary, unpaid (reasonable expenses reimbursed)
Hours: Approximately four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee and occasional engagement between meetings.

About Age UK Lewisham & Southwark

We work to support older people and other vulnerable members of our communities, helping to reduce poverty, loneliness, exclusion and inequality, and enabling people to live with dignity, independence and connection. As demand for our services continues to evolve, we are looking for trustees who can help ensure the charity remains resilient, responsive and impactful for the people we serve.

This is an opportunity to join the Board of a well-established and respected local charity at an important stage in its development.

The Board is actively shaping the charity's future direction, strengthening governance, supporting organisational development, and helping to ensure the charity remains sustainable and effective in a changing environment. As a trustee, you will work alongside a committed Board and leadership team to improve the lives of people across Lewisham and Southwark.

About the role

We are seeking to strengthen and diversify the Board's skills, experience and perspectives through several trustee appointments.

Safeguarding is a key recruitment priority. We are keen to appoint at least one trustee with safeguarding knowledge or experience to serve as the Board's Safeguarding Lead, providing strategic oversight and assurance of safeguarding governance.

We would also particularly welcome applications from individuals with experience or expertise in the following areas:

· Health and social care, public health, NHS services or related fields.

· Fundraising, income generation and donor development.

· Legal, regulatory or governance matters.

· Property, facilities, estates or building management.

We do not expect candidates to have experience in all of these areas and welcome applications from individuals who can contribute expertise or experience in one or more of these areas.

As a place-based charity, we are particularly interested in trustees who live, work, volunteer, or have strong connections to Lewisham and Southwark and can bring local knowledge and insight to the Board.

About you

We welcome applications from people with a broad range of professional, voluntary and lived experience.

Key qualities include:

· Strategic thinking and sound judgement.

· Commitment to improving the lives of older people and other vulnerable members of our communities.

· Ability to provide constructive challenge and effective governance.

· Commitment to equality, dignity, inclusion and values-led leadership.

· Ability to work collaboratively and contribute positively to collective decision-making.

Previous trustee experience is not essential. We welcome applications from first-time trustees who share our values and are willing to learn and contribute to the Board's work.

Commitment

A modest but active commitment, including attendance at four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee, and occasional engagement between meetings.

Board meetings are normally held in person at the Stones End Day Centre in Southwark. Whilst hybrid participation may occasionally be possible, the Board places a strong emphasis on in-person attendance to support effective discussion, decision-making and relationship-building.

Age UK Lewisham & Southwark is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those whose experiences and perspectives are under-represented in charity governance.

Other roles you may have experience of could include: Charity Trustee, Board Member, Non-Executive Director, Non-Executive Board Member, Charity Governor, School Governor, Committee Member, Advisory Board Member, Independent Board Member, Volunteer Trustee, Safeguarding Trustee or Board Advisor.